KR20060127700A - System and its method for delivery service by protecting customer's private information using encryption - Google Patents

Abstract

A system and a method for a delivery service protecting private information of a customer by using encoding are provided to protect private information of the customer by making a delivery company encode customer information written to an invoice, making a deliveryman phone the customer after decoding an encoded code written to the invoice, and storing call record to a server. A delivery company server(2) generates the encoded code by encoding the private information including contact of the customer, provides the encoded code to be written to the invoice, and receives/stores the call record between a mobile terminal of a deliveryman and the customer through the mobile network. A client terminal(3) reads/decodes the encoded code of the invoice, phones the customer by using the decoded contact of the customer, and transmits the call record with the customer to the delivery company server. The delivery company server includes a code generator, a code output part, a call record manager, a customer code database, and a call record database.

Description

System and its method for delivery service by protecting customer's private information using encryption}

The following drawings attached to this specification are illustrative of preferred embodiments of the present invention, and together with the detailed description of the invention to serve to further understand the technical spirit of the present invention, the present invention is a matter described in such drawings It should not be construed as limited to

1 is an exemplary view of a conventional waybill issued by a courier company.

2 is a block diagram of a courier service system for protecting the personal information of the courier customers according to the present invention.

Figure 3 is an illustration of an encryption code for protecting the personal information of the courier customers according to the present invention.

4 is a block diagram of a courier company server according to the first embodiment of the present invention.

5 is a block diagram of a courier client terminal according to a first embodiment of the present invention.

6 is a flowchart of a parcel delivery service method performed by a parcel delivery server according to a first embodiment of the present invention.

7 is a flowchart of a parcel delivery service method performed by a parcel delivery client terminal according to the first embodiment of the present invention.

8 is a block diagram of a courier company server according to a second embodiment of the present invention.

9 is a flowchart illustrating a parcel delivery service method performed by a parcel delivery server according to a second embodiment of the present invention.

10 is an illustration of a waybill in accordance with the present invention.

Explanation of symbols on the main parts of the drawings

1: system 2: courier server

3: client terminal 21: code generation unit

22: code output unit 23: call history management unit

24: Code decryption unit 31: Encryption code reader unit

32: Code decryption unit 33: Call history transmitter

211: Customer code DB 231: Call history DB

241: Decryption History DB

The present invention provides a courier service system and method for protecting personal information of a courier customer using encryption, and more specifically, courier service by encrypting the address, contact information, etc. of the sender and the recipient described in the waybill displaying the delivery information. The present invention relates to a courier service system and a method of protecting a customer's personal information using a service from a third party.

Recently, as non-face-to-face transactions such as internet shopping and home shopping are activated, the parcel delivery service industry is also increasing day by day. In addition, the courier service is widely used as a general convenience service for the dispatch and delivery of goods, not only in businesses but also in homes.

1 shows a conventional waybill issued by a courier company. In the parcel delivery service, information on the sender and the recipient is described on the waybill, and the information includes personal information such as an address, a name, and a telephone number (home, mobile phone). The customer's information on the waybill is completely unprotected by the courier or a third party, so there is a risk of leakage of personal information.

In addition, in the case of a parcel delivery company, the parcel delivery company collects customer information related to the parcel delivery items and the merchandise information during the delivery of the merchandise, and then sells the merchandise information to the personal information service provider. It has emerged as a serious social problem of unauthorized leaks.

As described above, there has been a problem that the personal information of the customer may be illegally leaked to others in the waybill referred to for safe and accurate delivery of the parcel delivery goods.

The present invention is to solve the above-mentioned problems, the courier to encrypt the customer information described in the waybill so that the courier to decrypt the described encryption code to make a call with the customer and the call history is managed by the server side courier Its purpose is to provide a courier service that protects customer's personal information.

According to the courier service system for protecting the personal information of the courier customer using the encryption of the present invention for achieving the above object, to provide a courier service to protect the personal information by encrypting the personal information of the customer described in the waybill In the system, the personal information including the contact information of the customer (sender, recipient) described in the waybill of the parcel delivery goods is encrypted to generate an encryption code, and the encryption code is provided on the waybill, and provided through a wireless network A courier company server for receiving and storing a call history of a call made from a mobile terminal during courier service; And a courier that reads from the encryption code of the waybill, performs a predetermined decoding procedure to decrypt, performs a call with a customer using the decrypted contact information of the customer information, and transmits a call history with the customer to the courier company server. It characterized in that it comprises a client terminal.

In addition, in a method of performing a courier server that provides a courier service that protects personal information by encrypting personal information of a customer described in a waybill, (1) personal information including a contact information of a customer described in a waybill of a courier item Encrypting to generate and store an encryption code; (2) providing the encryption code to be described in the waybill through the output means; And (3) receiving and storing a call history from the parcel delivery client terminal during parcel delivery through the wireless network.

In addition, according to another embodiment of the present invention, in the system for providing a courier service to protect the personal information by encrypting the personal information of the customer described in the waybill, the customer (shipper, recipient) described in the waybill of the courier goods Generates an encryption code by encrypting the personal information including the contact information of the contact, provides the encryption code to be written on the waybill, and receives the encryption code from the mobile terminal during the parcel delivery through the wireless network and decrypts the corresponding customer information Courier server to provide and receive and store the call history with the customer; And receiving the decrypted customer information by transmitting the code information read from the encryption code of the waybill to the parcel delivery server, performing a call with a customer using the contact information of the customer information, and recording the call history with the customer. Characterized in that it comprises a courier client terminal for transmitting to the courier service server.

In addition, in a method of performing a courier server that provides a courier service that protects personal information by encrypting personal information of a customer described in a waybill, (1) personal information including a contact information of a customer described in a waybill of a courier item Encrypting to generate and store an encryption code; (2) providing the encryption code to be described in the waybill through the output means; (3) receiving the encryption code from a mobile terminal performing parcel delivery through a wireless network and providing corresponding customer information; And (4) receiving and storing a call history of the call made from the courier client terminal during the courier service through the wireless network.

Hereinafter, a preferred embodiment of the present invention including the above components will be described in more detail with reference to the accompanying drawings.

2 shows a configuration of a parcel delivery service system 1 that protects personal information of a parcel delivery customer according to the present invention.

The parcel delivery service system 1 according to the present invention includes a parcel delivery server 2 and a parcel delivery client terminal 3. The courier company server 2 and the courier client terminal 3 are connected via a wireless network. The courier client terminal 3 refers to a mobile communication terminal possessed by a courier service provider, such as a mobile phone and a PDA phone, capable of transmitting a counterpart call and wireless data through mobile communication. The courier company server 2 communicates data transmitted wirelessly from the courier client terminal 3 via a mobile communication company server (not shown) in a wired or wireless environment.

The above-mentioned courier company server 2 receives a courier request from a customer through online and offline, and receives customer information composed of a sender and a recipient. If the purchaser purchases an item from an online shopping mall, the purchaser may receive an online delivery request together with the customer information from the online shopping mall.

The customer's information received by the courier includes the address, name and contact number of the sender (buyer) sending the goods and the recipient receiving the courier goods. The courier company server receives the courier request and issues a waybill, and the waybill is attached to a predetermined position of the courier goods in the form of a sticker. In the above waybill, the customer's address, name, phone number, etc. are printed so that the courier can refer to the delivery information during the delivery process. In the present invention, the customer includes the phone number described in the waybill to protect the customer's information. Encrypt and write your personal information.

3 illustrates an encryption code for protecting personal information of a courier customer according to the present invention.

For example, when the customer's telephone number "010-1234-5678" is encrypted, the customer information is converted into code information through a predetermined encryption algorithm. 3 illustrates an example in which code information is displayed as a series of numeric strings. This code information is converted into an encryption code in a one-dimensional barcode format or a two-dimensional matrix image format, and the encryption code is written (printed) on the waybill. Here, in the case of a 2D matrix image, there is an advantage in that a large amount of information can be encoded using colors and patterns.

In the present invention, according to the function of the courier company server 2, the first and second embodiments are constituted. In the first embodiment, the courier company server 2 manages the issuance of the waybill and the call history with the customer. In the second embodiment, the courier code 2 is encrypted according to the request of the courier client terminal 3 together with the functions of the first embodiment. Decrypt and respond to customer information.

Hereinafter, the first embodiment and the second embodiment of the present invention will be described.

First embodiment

<Configuration of Parcel Delivery Server>

4 shows the configuration of a parcel delivery service server 2 according to the first embodiment of the present invention.

The courier service server 2 according to the first embodiment of the present invention includes a code generation unit 21, a code output unit 22, and a call log management unit 23. In addition, the database includes a customer code DB 211 and a call log DB 231.

The code generator 21 encrypts the customer information of the parcel delivery item received from the customer, generates the code information and the encryption code, and stores the code information and the encryption code in the customer code DB 211. Table 1 below illustrates the customer code DB 211, but is not necessarily limited thereto.

Customer Code DB Courier Number + Sender Address + Address Code Information + Address Encryption Code + Sender Name + Name Code Information + Name Encryption Code + Phone Number + Phone Number Code Information + Phone Number Encryption Code + .....

Table 1 above shows an example of storing personal information including an address, a name, and a phone number of the customer as data, code information of the data, and encryption code of the data. Herein, the encryption code corresponds to the one-dimensional barcode image or the two-dimensional matrix image illustrated in FIG. 3.

The code output unit 22 provides the encryption code stored in the customer code DB 211, rather than writing the data of the actual customer information in the customer information description column when the courier issues the waybill. When the waybill is issued, the courier will attach the sticker to the designated location of the parcel delivery.

The call log management unit 23 decrypts the encryption code described in the waybill by the courier's courier client terminal (3) and calls the customer's displayed phone number. The call log is transmitted through the wireless network and the call log DB 231 is provided. Store in The call log information is referred to the courier for the management of the courier's work and the management of the delivery situation. Table 2 below illustrates the call history DB 231 and is not necessarily limited thereto.

Currency history DB Courier Client's Phone Number + Customer's Phone Number + Date / Date Call + ....

<Configuration of Courier Client Terminal>

Fig. 5 shows the configuration of the parcel delivery client terminal 3 according to the first embodiment of the present invention.

A waybill is issued using the code output unit 22 of FIG. 4 described above, and the delivery courier starts delivery with reference to the information of the delivery recipient indicated on the waybill attached to the parcel delivery item.

The courier client terminal 3 according to the first embodiment of the present invention includes an encryption code reader unit 31, a code decryption unit 32, and a call log transmitter 33. In addition, the LCD display means 34 and antenna 35 that is basically provided in the mobile communication terminal.

The above-described encryption code reader unit 31 acquires an image of the encryption code indicated on the waybill by means of a scanner or camera device mounted on the parcel delivery client terminal 3.

In general, the camera may be a general camera mounted on a mobile communication terminal, but in the case of a scanner, a scanner (bar code reader) that reads the one-dimensional barcode described above or a scanner that reads a two-dimensional matrix image must be separately installed. . In addition, in the first embodiment of the present invention, a separate dedicated control program should be installed in order to perform encryption code reading and decryption in the parcel delivery client terminal 3.

The above-described code decoding unit 32 performs a predetermined decoding procedure to extract code information from the encryption code and to decode the code information into customer information. The decrypted customer information is displayed on the LCD display means 34 so that the courier can confirm it. If the decrypted information is the recipient's phone number, the courier may press the "call" button to inquire the recipient about the delivery.

When the call history transmitter 33 makes a phone call using the decoded customer's phone number, the above-described dedicated control program generates the call history to transmit the antenna 35 and the wireless network to the courier company server 2 To send).

<Procedures for Courier Service Server>

6 shows a procedure of a parcel delivery service method performed by the parcel delivery server 2 according to the first embodiment of the present invention.

The courier company server 2 receives the customer's information consisting of the sender and the recipient according to the customer's request for the courier service, converts the code information for each item of the customer information consisting of an address, name, or telephone number, and again encrypts an image in the form of an image Generate and store in the customer code DB 211 (S11).

Next, according to the request of the output means to provide the encryption code to the waybill, the corresponding encryption code is provided (S12).

When the courier starts delivery, the courier client terminal 3 receives the history of the call with the customer using the customer's phone number decrypted from the encryption code, and the courier server 2 receives the information, and the call history DB 231. Store in (S13).

<Procedures for Delivery Client Terminal>

7 is a flowchart of a parcel delivery service method performed by a parcel delivery client terminal according to the first embodiment of the present invention.

In the encryption code reading step (S14), when the courier attempts to refer to the customer information displayed on the waybill, the image of the encryption code is acquired using the camera means or the scanner means mounted on the courier client terminal 3 (S14).

The parcel delivery client terminal 3 analyzes the obtained encryption code to generate customer information and display it on the screen (S15). In this process, if the validity and date of the encryption code image are checked and the validity is not verified, an error message is displayed on the screen.

If the decrypted information is a phone number, the courier may press a "call" button to make a call with the customer about delivery (S16).

After the call, the courier client terminal 3 generates the call log and transmits it to the courier company server 2 through the wireless network (S17).

Second embodiment

<Configuration of Parcel Delivery Server>

In the second embodiment, the courier company server 2 receives the encrypted code image from the courier client terminal 3 and responds to the decrypted customer information, so that the courier client terminal 3 is a conventional mobile communication terminal (mobile phone, PDA phone). ) Can be used as it is. Therefore, no separate dedicated control program is required for the parcel delivery terminal 3 as in the first embodiment described above.

8 shows the configuration of a parcel delivery service server 2 according to the second embodiment of the present invention.

The courier service server 2 according to the second embodiment of the present invention includes a code generation unit 21, a code output unit 22, a call log management unit 23, and a code decoding unit 24. The same components as those of the first embodiment described above will be omitted.

The courier company server 2 decodes the customer information by using a predetermined decoding algorithm on the image of the encryption code received from the courier client terminal 3 by the code decryption unit 24 to the courier client terminal 3. send. And the decryption history is stored in the decryption history DB (241).

If the second embodiment manages the above-described decryption history instead of the call history with the customer, the courier client terminal 3 does not need a separate dedicated control program, and the phone number decrypted by the courier company server 2. When receiving the call log with the customer after receiving the courier client terminal (3), a dedicated control program for generating the call log and transmitting wireless data should be installed.

<Procedures for Courier Service Server>

9 shows a procedure of a parcel delivery service method performed by the parcel delivery service server 2 according to the second embodiment of the present invention.

The courier company server 2 receives the customer's information consisting of the sender and the recipient according to the customer's request for the courier service, converts the code information for each item of the customer information consisting of an address, name, or telephone number, and again encrypts the code in the form of an image. Generate and store in the customer code DB 211 (S21).

Next, according to the request of the output means to provide an encryption code to the waybill (S22).

When the courier refers to the customer information described in the waybill in the process of starting delivery, the courier client terminal 3 transmits the image information of the encryption code acquired through the scanner means or the camera means to the courier company server 2. The courier server 2 decrypts the customer information from the encryption code and provides it to the courier client terminal 3 so that the courier can check it through the LCD screen (S23). In this process, the courier service server 2 checks the validity and date of the encryption code image and transmits an error message if the validity is not verified, and the courier service client terminal 3 displays the error message on the screen.

When a call is made with the customer using the customer's telephone number received by the parcel delivery client terminal 3, the call history is transmitted to the delivery company server 2 and stored in the call history DB 231 (S24).

10 illustrates a waybill in which customer information is indicated by an encryption code in accordance with the present waybill of FIG. 1.

For convenience, FIG. 10 shows an example of protecting customer information by displaying only the telephone number (home phone, mobile phone) of the customer as an encryption code, but it is possible to display the name and address of the customer with the encryption code of the present invention through a design change. .

As described above, an embodiment of a parcel delivery service system and method for protecting personal information of parcel delivery customers using encryption according to the present invention is configured. Although the present invention has been described by way of limited embodiments and drawings, the present invention is not limited thereto, and the technical spirit of the present invention and the claims to be described below by those skilled in the art to which the present invention pertains. Of course, various modifications and variations are possible within the scope of equivalents.

A courier service system and method for protecting personal information of a courier customer using encryption according to the present invention, the customer's personal information displayed on the waybill is displayed as an encryption code, the courier engineer is encrypted through a mobile communication terminal possessed The customer information can be confirmed by decrypting the code, and the call history with the customer is transmitted to the delivery company, thereby protecting the personal information of the customer displayed on the waybill and managing the delivery history.

Claims (12)

In the system for providing a parcel delivery service to protect the personal information by encrypting the personal information of the customer written on the waybill, Generates an encryption code by encrypting personal information including the contact information of a customer (sender, recipient) listed on the waybill of the parcel delivery item, providing the encryption code to be written on the waybill, and carrying the parcel through the wireless network. A courier company server for receiving and storing a call history from the terminal to the call; And Courier client to read from the encryption code of the waybill, perform a predetermined decoding procedure to decrypt, perform a call with the customer using the decrypted contact information of the customer information, and transmits the call history with the customer to the courier company server Terminal Courier service system to protect the personal information of the courier customer using encryption, characterized in that it comprises a. The method of claim 1, The courier server, Code generation unit for generating an encryption code by performing encryption on each item (name, phone number) included in the customer's personal information; A code output unit for providing the encryption code to an output means so as to be described in a waybill; And Call history management unit for receiving and storing the call log from the courier client terminal Courier service system comprising a. The method according to claim 1 or 2, The courier server, Customer code for storing a unique courier number, data for each item (name, telephone number) of the customer personal information corresponding to the courier number, encrypted code information of the data, and the encryption code in which the code information is displayed in the form of an image DB; And Call history DB for storing the call history received from the courier client terminal Courier service system comprising a. The method of claim 1, The courier client terminal, An encryption code reader unit for reading the encryption code described in the waybill; A code decryption unit performing a predetermined decoding procedure on the encryption code to decrypt the customer information; When a call is made with a customer using the customer's phone number included in the customer information, a call history transmitter for generating a call log and transmitting the call log to the courier server through a wireless network. Courier service system comprising a. In the method of performing a courier server for providing a courier service to protect the personal information by encrypting the personal information of the customer described in the waybill, (1) generating and storing an encryption code by encrypting personal information including a contact number of a customer described in a waybill of the parcel delivery item; (2) providing the encryption code to be described in the waybill through the output means; And (3) Receiving and storing the call history of the call with the customer from the courier client terminal during the courier service via wireless network Courier service method for protecting the personal information of the courier customer using encryption, characterized in that it comprises a. In the method of performing a courier client terminal providing a courier service to protect the personal information by encrypting the personal information of the customer described in the waybill, (1) reading the encryption code described in the waybill; (2) decrypting and displaying the customer information by performing a predetermined decoding procedure on the encryption code; (3) making a call with the customer using the customer's phone number included in the customer information; And (4) generating a call log from a call with the customer and transmitting the call log to the courier server through a wireless network; Courier service method for protecting the personal information of the courier customer using encryption, characterized in that it comprises a. In the system for providing a parcel delivery service to protect the personal information by encrypting the personal information of the customer written on the waybill, Generates an encryption code by encrypting personal information including the contact information of a customer (sender, recipient) listed on the waybill of the parcel delivery item, providing the encryption code to be written on the waybill, and carrying the parcel through the wireless network. A courier company server for receiving and decrypting the encryption code from a terminal, providing corresponding customer information, and receiving and storing a call history with a customer; Send the code information read from the encryption code of the waybill to the courier company server to receive the decrypted customer information, use the contact information of the customer information to make a call with the customer, the call history with the courier courier Delivery client terminal to server Courier service system to protect the personal information of the courier customer using encryption, characterized in that it comprises a. The method of claim 7, wherein The courier server, Code generation unit for generating an encryption code by performing encryption on each item (name, phone number) included in the customer's personal information; A code output unit for providing the encryption code to an output means so as to be described in a waybill; A code decryption unit for transmitting the decrypted customer information by receiving a predetermined decoding procedure after receiving the encryption code from the parcel delivery client terminal; And Call history management unit for receiving and storing the call log from the courier client terminal Courier service system comprising a. The method according to claim 7 or 8, The courier server, Customer code for storing a unique courier number, data for each item (name, telephone number) of the customer personal information corresponding to the courier number, encrypted code information of the data, and the encryption code in which the code information is displayed in the form of an image DB; A decryption history DB for storing a history of the decryption request of the encryption code received from the parcel delivery client terminal; And Call history DB for storing the call history received from the courier client terminal Courier service system comprising a. In the method of performing a courier server for providing a courier service to protect the personal information by encrypting the personal information of the customer described in the waybill, (1) generating and storing an encryption code by encrypting personal information including a contact number of a customer described in a waybill of the parcel delivery item; (2) providing the encryption code to be described in the waybill through the output means; (3) receiving the encryption code from a mobile terminal performing parcel delivery through a wireless network and providing corresponding customer information; And (4) Receiving and storing the call history of the call with the customer from the courier client terminal during the courier service through the wireless network Courier service method for protecting the personal information of the courier customer using encryption, characterized in that it comprises a. The method according to claim 1 or 7, The encryption code, The courier server generates code information by performing a predetermined encryption procedure for each item of the name, address, and phone number included in the customer's personal information. Courier service system, characterized in that the two-dimensional matrix image encoded using the barcode image or color and pattern of the one-dimensional form generated from the code information. The method according to claim 1 or 7, The courier client terminal, A courier service system, characterized in that a scanner means or a camera means is mounted as a means for acquiring an image of the encryption code described in the waybill.

Images