KR20020031785A - One number internet communication portal service system and the method thereof - Google Patents

Abstract

PURPOSE: A system for a one-number Internet communication portal service is provided to improve the efficiency of a communication service by enabling a user to make use of all services provided from a service operator with a single ID(Identification) number. CONSTITUTION: The system comprises a web server(10) controlling the connection signal of a web client, a database server(12) having a database of members and performing user authentication, a video conference management server(22) managing the opener and participants of a video conference room and controlling a video server(24) and an audio server(26), a video conference server(22) controlling the opening of a video conference room and the input/output signals of the opener and participants, a video conference/chatting system(20) including an audio server controlling voice exchange during a video conference, a web phone/PC(Personal Computer) to PC system(30) providing a web phone/PC to PC service to independent client users and including a gate keeper(32) for UMS(Unified Messaging System) service connection, a CTI(Computer Telephony Integration) server(42) providing an UMS service to telephone network connectors, and an UMS system(40) including a mail server(50) for the UMS service and mailing function.

Description

Internet communication portal service system and method therefor {ONE NUMBER INTERNET COMMUNICATION PORTAL SERVICE SYSTEM AND THE METHOD THEREOF}

The present invention relates to a one-number internet communication portal service system, and more particularly, to receive video conferencing / seminar / chat service, webphone / PC2PC service, and unified messaging system (UMS) service with one number. One number Internet communication portal service system.

Currently, a service for making a call between a regular phone or between a mobile phone and a mobile phone, or between a mobile phone and a PC or a mobile phone through a PC is being implemented. In addition, not only telephone calls but also services for sending and receiving voice and other text messages are in progress.

However, in the conventional communication service method through the Internet, the contact numbers for contacting each other are not uniform, so each time a user uses the service, he or she must enter a new ID or password and user's telephone number. Inconvenient to use, there was a problem that the service efficiency is lowered.

An object of the present invention is to solve the conventional problems as described above, in the integrated message communication method over the Internet, the user via a unique number, video conferencing / seminar / chat service, WebPhone (WebPhone) / PC2PC It is to provide a one-number internet communication portal service system that improves the efficiency of communication services by making services and Unified Messaging System (UMS) services available to all services provided by the operator.

Still another object of the present invention is to provide an operator with a video conference / seminar / chat service, WebPhone / PC2PC service, and UMS (Unified Messaging System) service through a unique number in an integrated message communication method through the Internet. To provide a one-number Internet communication portal service method to improve the efficiency of communication services by making all services available.

1 is a schematic configuration diagram of a one-number internet communication portal service system according to the present invention;

Figure 2 is a detailed operational flow diagram showing the membership registration process of the one-number Internet communication portal service system according to the present invention.

3 is a detailed operation flowchart illustrating a process of using a one-number internet communication portal service system according to the present invention on the web.

4 is a detailed flowchart illustrating a process of using the one-number internet communication portal service system according to the present invention in a wired / wireless telephone.

<Description of the symbols for the main parts of the drawings>

2: Web client user 3: Independent client user for PC

4: Wired / wireless phone and fax user 5: Internet phone dedicated terminal user

10: web server

12: database server 20: video conferencing / chat system

30: web phone / PC to PC system 40: UMS system

According to a preferred embodiment of the present invention for achieving the above object, in a one-number internet communication portal service system, a web server for controlling the access signal of the web client user, the overall control of the device, one number internet communication portal A database server having a database of service subscribers and performing user authentication according to the control signal of the web server, and a video conference that manages a video conference room establisher and an attendee during data sharing video conference and controls a video server and a voice server which will be described later. A video conferencing / chat system including a management server, a video conferencing server for opening a video conference room at the time of executing the video conferencing and an input / output signal of video conference room establishers and attendees, and a voice server for exchanging voices during the video conferencing; Web phone and PC to PC standalone for PC-independent client users CTI server and UMS server to provide UMS service to telephone network users such as web phones / PC-to-PC systems, wired / wireless, and fax users, including a mobile phone, gatekeeper to provide UMS service connection for offline users. And a UMS system including a mail server for providing a mail function. The UMS system includes a web server, a database server, a video conference / chat system, a gatekeeper of a web phone / PC-to-PC system, and a UMS system. Each server is provided with a one-number internet communication portal service system, characterized in that connected to each other in a network.

In addition, in the present invention, the one number is "Internet contact number," which is given a total of 12 digits consisting of a business identification number of 5 digits, a customer classification number of 3 digits, and a customer personal number of 4 digits. All Communication Services are available, and everyone who knows my "Internet Contact Number" can contact me via the Internet, PC, and wired / wireless phones.

In addition, the one-number Internet communication portal service method according to an embodiment of the present invention, the user accesses the homepage of the operator, entering the ID and password to log in, proceeding with the user authentication process through the database server, authenticated Displaying the screen to the user to use a communication portal service, and if the user has selected business video conferencing, conducts a multi-party video conference, conducts a video seminar, selects a video chat and conducts a video chat, Select the UMS service to send web mail, voice, fax mail, text message, or select web phone to perform web 700 service or web 080 service or PC2PC service to perform 1: 1 video communication. Characterized in that made.

In the present invention, the PC-to-PC service is characterized in that the PC2PC telephone is connected to the other party's Internet contact number.

In the present invention, in the PC-to-PC service, it is determined whether the other party's phone is online, and if it is online, 1: 1 video communication is performed. The mailbox is connected, characterized in that the UMS service can be used.

In addition, in the present invention, the one-number internet communication portal service access is made by accessing the homepage on the Internet and using the service on the homepage, or by downloading and installing a stand-alone client program to access the Internet homepage. Using a service, using a UMS communication service using a wired / wireless telephone and a fax, or using a UMS communication service using a dedicated terminal for an Internet phone.

Hereinafter, a one-number internet communication portal service system according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a schematic system configuration diagram of a one-number internet communication portal service system according to the present invention. As shown in FIG. 1, the web server 10 serves as an input / output signal for the one-number internet communication portal service. In this way, the input signal from the connected user, also known as the web client 2, is controlled. The web client 2 accesses the Internet communication portal service user through the homepage of the operator (aka IP Telecom).

Reference numeral 12 denotes a database server, which manages a database 13 in which records of a plurality of users are stored.

The videoconferencing / chat system 20 includes a videoconferencing management server 22 for managing all input / output data during videoconferencing / chatting, and a videoconferencing server for controlling operations such as opening a videoconferencing room (not shown) ( 24) and a voice server 26 that delivers voice during video conferencing / chat. The video conferencing / chat service can use the Internet communication portal service after user authentication is made, which is the same in the case of a WebPhone / PC2PC service and a UMS service described later. The user authentication process is a process of performing a user authentication by querying the database server 12 when the web server 10 receives a login request.

WebPhone and PC-to-PC system 30 includes a gatekeeper 32 and receives independent client user authentication upon receipt of a connection signal from an independent client user 3 for the PC and provides a webphone and PC-to-PC service. To provide. The independent client user 3 connection is a connection by an independent client program user running on a PC and is connected to the gatekeeper 32 simultaneously with program execution. Independent client user authentication is a process in which the gatekeeper 32 performs user authentication by querying a database server for a user who requested a login. The independent client user can use the service after authentication as a web phone / PC2PC dedicated program. Offline user UMS connection while using PC2PC service When the other party is offline while using PC2PC service, the user cannot make a phone call and can send a voice mail to UMS mailbox by making a call to the "Internet contact number" of the other party. The gatekeeper 32 is a server that performs authentication, telephone connection, call control, and the like for a user to use a web phone / PC2PC service.

Reference numeral 40 denotes a Unified Messaging System (UMS) system, and the database server 12 when a wired / wireless telephone or a fax user 4 accesses a UMS service through a public switched telephone network (PSTN). Through UMS user authentication, control to use UMS service.

The UMS server 44 controls the overall UMS service, and the mail server 46 controls the mail service of the UMS service. In the UMS service connection process, the wired / wireless telephone and the fax user access the UMS server 44 of the operator (IP Telecom) through the wired / wireless telephone network. The UMS server 44 may use the UMS service after passing through user authentication by querying the database server 12 for a user who has received a login request. However, if you access the UMS mailbox with the other party's "Internet contact number" rather than your "Internet contact number", no authentication process is necessary.

In addition to the web server 10, the database server 12, each server 22, 24, 26 of the video conferencing / chat system 20, the web keeper, the gatekeeper 32 of the PC-to-PC system 30 Each server 42, 44, 46 of the UMS system is connected to the network 50 with each other.

FIG. 2 is a detailed flowchart illustrating a member registration process of the one-number internet communication portal service system according to the present invention. As shown in FIG. 2, when a user accesses the homepage of an operator (S2) and selects a member registration (S4). ), A screen for selecting a paid free member is output, and when the user subscribes to a paid member (S6), the personal contact information input process (S8) is performed to perform an internet contact number input step (S10). Thereafter, enter the payment method (S12), go through the payment method verification (Serification) process (S14), if the payment method is authenticated through the member information verification process (S16), the member registration is completed (S26) . On the other hand, in the case of joining a free member (S20), the personal contact information input process (S22) is performed through the Internet contact number input step (S23). Thereafter, the member registration is completed through the member information authentication step (S24) (S26). The "Internet contact number" input is given to a total of 12 digits consisting of a business identification number 5 digits, a customer classification number 3 digits, and a customer personal number 4 digits. Members have a 12-digit "Internet contact number" uniquely assigned to them. This Internet contact number becomes a very important number on the Internet and members can use all communication services of the operator (IP Telecom) using this number. In addition, since everyone who knows my "Internet contact number" can contact me via the Internet, PC, and wired / wireless telephones, the "Internet contact number" becomes a personal contact number.

3 is a detailed flowchart illustrating a process of using the one-number internet communication portal service system according to the present invention on the web. As shown in FIG. 3, a user accesses the homepage of an operator (S30) and inputs an ID and a password. Upon logging in (S32), the database server 12 proceeds with the user authentication process (S34) and displays a screen to use the communication portal service to the authenticated user (S36). If the user is not authenticated determines whether to continue the login process (S35) and performs the function accordingly.

In step S36, if the user selects a business video conference (S40), multi-party video conferencing (S42) or video seminar (S44). In addition, when the user selects an image chat (S50), the image chat may be performed accordingly. In addition, the UMS service can be selected (S60) to proceed with web mail (S62), or a service such as voice, fax mail, or text message transmission can be performed (S64, S66, S68). In addition, when the web phone is selected (S70), it is possible to perform the web 700 service or web 080 service (S72). In addition, when the PC-to-PC service is selected (S80), 1: 1 video communication can be performed (S82). At this time, the PC-to-PC phone is connected to the other party's Internet contact number (S84), and the counterpart phone is online. Determine whether or not (S86), if it is online 1: 1 video communication (S88), if not online, the UMS mailbox is connected to the other party's Internet contact number (S85), you can use the UMS service There is (S80).

Looking at the one-number Internet communication portal service access method according to the present invention, first, access to the homepage on the Internet can use the service on the homepage, second, download and install the stand-alone client program (Internet) homepage You can use the service on your PC without accessing Third, a communication service can be used using a wired / wireless telephone and a fax. Fourth, a communication service can be used using an Internet phone-only terminal.

On the other hand, in the business video conferencing service portion, the meeting and seminar creators open the conference room with their "Internet contact number", and the meeting and seminar attendees attend the meetings and seminars with the "Internet contact number" of the notified meeting and seminar host. The "Internet contact number" is used as a conference room number and communication means for data sharing multi-party video conferencing / seminar.

In the video chat section, 10 people simultaneously use the video and voice chat service on the homepage.

The UMS service may use services such as an e-mail sending and receiving service, an e-mail reservation sending service, a broadcasting transmission, and an e-mail receiving notification function. The UMS service may check and listen to voice mail received through its "Internet contact number". , You can check the received fax mail to your "Internet contact number", send a fax to the "Internet contact number" of the other party, and also send SMS (Short Message Service) text message to the other party's mobile phone have.

The web phone service may use a local / long distance phone, a mobile phone, or an international phone service using a web 2 phone, or may use 700 voice information service and a 080 toll free phone on the web.

The 1: 1 video communication portion of the PC-to-PC service will now be described in detail. First, connect your PC-to-PC phone with the other person's "Internet contact number." "Internet contact number" acts like a unique PC phone number assigned to an individual. "1: 1 Video Communication Service" allows you to make a phone call to your PC from the web using the Internet contact number of the other party. 1: 1 video communication service provides one-to-one video / voice / text chat at the same time after the PC-to-PC connection with the other party, power point and file sharing, and white board And web sharing is possible.

In addition, the process of connecting to the UMS mailbox by the other party's "Internet contact number" is a service that connects to the UMS mailbox of the other party when the other party is not online when the PC-to-PC phone connection. This service is possible because the operator's "Internet contact number" is integrated into a personal PC-to-PC phone and UMS personal mailbox number.

One of the UMS services is that after connecting to the UMS mailbox of the other party who is offline, you can use services such as voicemail transmission.

On the other hand, although not shown, when the independent client 3 describes the process of using the one-number Internet communication portal service according to the present invention, the independent client 3 may use a web phone service and a 1: 1 video communication service. Since each service function is the same as that of the web client user 2, the drawings are omitted. First, in the case of selecting the web 2 phone service, it is possible to use local / long distance phone, mobile phone, international call service through the dial pad embedded in the program using a standalone client program. In addition, in case of 1: 1 video communication, you can enjoy 1: 1 video / voice / text chat at the same time, share PowerPoint and file, and whiteboard, web sharing It is possible.

In addition, the process of connecting to the UMS mailbox by the other party's "Internet contact number" is a service that connects to the UMS mailbox of the other party when the other party is not online when the PC-to-PC phone connection. This service is possible because the operator's "Internet contact number" is integrated into a personal PC-to-PC phone and UMS personal mailbox number.

One of the UMS services is that after being connected to the other party's UMS mailbox, you can use services such as voicemail transmission.

Meanwhile, a method for accessing a one-number internet communication portal service according to the present invention through a wired / wireless telephone and a fax is as follows. The service subscriber can access the operator's communication center through the wired / wireless telephone using the Internet contact number assigned to the service subscriber. After user authentication is done through the password set in advance for your UMS mailbox, you can use mailbox management services such as listening to e-mail, checking voice mail, changing greetings, and setting out of office. You can send mail.

4 is a detailed flowchart illustrating a process of using the one-number internet communication portal service system according to the present invention in a wired / wireless telephone. As shown in FIG. 4, a user attempts to make a call using a wired or wireless telephone (S100). ). If it is your Internet contact number is carried out the process of entering a password (S104), through which the database server 12 performs a user authentication process (S106). If the determination result in step S102 is not his / her Internet contact number, the process proceeds to providing a UMS service which will be described later.

On the other hand, if the user is not authenticated in the step S106 (step S109) and continues to proceed to the end or password input step. If the user has been authenticated to tell the menu to provide a UMS service (S108). The user can use the webmail listening (S110), voicemail transmission / reception (S120), faxmail transmission (S130) and mailbox management (S140) services.

The webmail listening service is to check and listen to the mail received by the user's ID using a text-to-speech technology after accessing the wired / wireless phone using his / her “Internet contact number”.

The voice mail transmission / reception service is a service that can receive voice mail received to the user and send a voice mail to the "Internet contact number" of the other party using a wired / wireless telephone connection using the "Internet contact number".

The fax mail transmission service is a service for sending a fax to the "Internet contact number" of the other party using a fax machine.

The mailbox management service is a service for mailbox management, such as voice mail deletion, greeting changes.

On the other hand, although not shown, in the one-number internet communication portal service system according to the present invention, a service connection method using an Internet-only terminal is as follows. First, the service subscriber can access the communication center of the operator (IP Telecom) through the terminal dedicated to the Internet phone by using the "Internet contact number" assigned to him. The Internet phone dedicated terminal can be used immediately by the user once without any user authentication procedure afterwards, and the "Internet contact number" is used as the phone number of the Internet phone dedicated terminal. That is, the subscriber of the one-number Internet communication portal service according to the present invention uses an Internet phone dedicated terminal having his "Internet contact number" as a phone number, and communicates with a mobile phone through a local / international / international phone and a mobile phone network as well as a call between subscribers. You can also call.

As described above, according to the one-number Internet communication portal service system according to the present invention, one number can receive video conferencing / seminar / chat service, WebPhone / PC2PC service, and UMS (Unified Messaging System) service. Therefore, there is a convenience of using each separate service as a single number, and since there are many channels for contacting the user, it is a useful invention that can be called an essential service system necessary for performing important communication functions.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be able to make various modifications, changes, additions, etc. within the spirit and scope of the present invention, such modifications and modifications belong to the scope of the claims You will have to look.

Claims (6)

In the one number Internet communication portal service system, Web server that controls the access signal of the web client user and the overall device, A database server having a database of subscribers of one-number internet communication portal service and performing user authentication according to a control signal of the web server; A videoconferencing management server that manages video conferencing room establishments and attendees during data sharing video conferencing, and controls a video server and a voice server to be described later; A video conferencing server, a video conferencing / chat system including a voice server controlling to exchange voices when executing the video conferencing; Web phone / PC-to-PC system including a gatekeeper to provide web phone and PC-to-PC service to independent client users for PC, and to provide UMS service connection for offline users. The web server includes a CTI server for providing web phone service to telephone network users such as wired / wireless and fax users, a UMS server for providing UMS service, and a mail server for providing mail function. In addition, each server of the database server, each server of the video conferencing / chat system, the gatekeeper of the web phone / PC-to-PC system and each server of the UMS system is one number Internet communication portal service system, characterized in that connected to each other in a network. According to claim 1, The one number is the "Internet contact number", the service identification number is assigned to a total of 12 digits consisting of five digits, customer identification number three digits, and customer personal number four digits through One Number Internet Communication Portal, featuring all the Communication Services available to anyone who knows my "Internet Contact Number" so that they can contact me via the Internet, PC, or wireless / wireless phones. Service system. When the user accesses the homepage of the operator to log in by entering the ID and password, User authentication process through the database server, Displaying a screen to use the communication portal service to an authenticated user; If the user then chooses to conduct a business videoconference, they may conduct a multi-party videoconference, conduct a video seminar, select a video chat and conduct a video chat, or select a UMS service, such as webmail, voice, faxmail, A one-number internet communication portal service method comprising the steps of transmitting a text message, selecting a web phone to perform a web 700 service or a web 080 service, or selecting a PC2PC service to perform 1: 1 video communication. 4. The one-number internet communication portal service method according to claim 3, wherein in the PC-to-PC service, a PC2PC telephone is connected to the other party's Internet contact number. 4. The PCMS service of claim 3, wherein the PC-to-PC service determines whether the other party's phone is online, and performs 1: 1 video communication if online, and if not, the UMS mailbox with the other party's Internet contact number. The connected, one-number Internet communication portal service method, characterized in that the use of the UMS service. According to claim 3, The one-number Internet communication portal service access to the homepage on the Internet to use the service on the homepage, or download and install a stand-alone client program to install the service from a PC without accessing the Internet homepage One number Internet communication portal service method using, using a UMS communication service using a wired / wireless telephone and a fax, or using a UMS communication service using a dedicated terminal for an Internet phone.