KR20020030148A - Parts and product defect handling mathod - Google Patents

Abstract

PURPOSE: A parts or product defect treating method is provided to effectively treat the defects according to well formatted processes classified in functions or in-charge divisions over the internet if the defects occur at the parts or the product in a manufacturing field or a subcontract factory. CONSTITUTION: The method comprises steps of making a defect report for treating the first defect occurrence at a manufacturing field or a subcontract factory, making a deliberation or a decision for treating the defect according the kind of the defect, making a repair procedure report according to the deliberation or the decision, requesting a production process or materials for repairing the defect, repairing the defect according to the repair procedure report, inputting a final report of repairing the defect, ordering a readjustment for preventing a reoccurrence of the defect, and checking or collecting quality status data related to the defect.

Description

PARTS AND PRODUCT DEFECT HANDLING MATHOD}

The present invention relates to a method for handling parts and product defects, and more particularly, based on the World Wide Web on the Internet, when a defect occurs in a part or a product at a production site, a supplier, or a subcontractor, by function and department. It is a formal process to efficiently deal with defects generated.

In recent years, we have used the Internet (INTERNET), which connects networks around the world and provides data such as moving picture voices that users want, regardless of the place. As a computing environment characterized by openness and reliability, it is created by connecting multiple networks, so there is no special owner, so anyone can access it regardless of the place, and many people voluntarily study organization and related fields to increase reliability. It became.

In addition, the World Wide Web (WWW), one of the Internet services, offers the advantages of providing a consistent user interface, handling complete multimedia data, scalable, and easy to maintain and maintain. have.

On the other hand, when a defect occurred in a part or a product at a conventional production site, a supplier, or a subcontractor, the defect was processed by an informal method, and thus the quality status due to the defect could not be calculated. Insufficient activity causes defects to recur, and partner and subcontractors incurred a lot of time and economic losses due to faxing documents to the main contractor when defects occur.

In addition, all defect information cannot be stored in the system, so it can be left as a document or partly input such as issuance or closure, and real-time inquiry such as the status of defect processing, defect status by department and company, and status by period is impossible. It was not possible to carry out effective quality management activities.

In other words, when a defect occurs in a part or a product at a conventional production site, a supplier, or a subcontractor, the quality status due to the atypical defect processing process cannot be managed, resulting in additional loss. It was difficult to manage the progress and lead time of each stage, and many defects were left unattended and delayed, and the processing time was very high because the defects were written in the documents and delivered directly to the person in charge.

In addition, it is not possible to inquire on-line in real time about the contents of necessary defects, such as defect contents, repair judgment contents, current defect progression stage, etc. Documents are sent directly to departments, cooperatives and subcontractors, or faxed, which takes a long time, resulting in inefficient problems where defects are closed before corrective action is completed.

In addition, it is not possible to attach defects to various electronic media materials such as photographs and electronic files, so it is not possible to make an effective repair judgment.The quality indicator status and quality defect status by department, business, and company are in various graphic and graphic forms. There have been many problems such as impossible to provide and query in real time.

Accordingly, the present invention is to solve the above-mentioned problems, and based on the World Wide Web on the Internet, when a defect occurs in a part or a product at a production site, a partner company, or an outsourcing company, the function and department are formalized. It can efficiently handle defects generated as a process, conveniently manage the progress of defect processing, increase lead time effectively, and send it to the next person through e-mail, eliminating delays and neglect. It is an object of the present invention to provide a method for dealing with defects in parts and products that can improve the processing speed.

Another object of the present invention is to be able to inquire the real-time on-line of the defect input and repair determination, the progress status using the web, the three consecutive defects, fatal defects, expensive defects, etc. It can be automatically generated and sent to your department, cooperative and subcontractor in real time, and provides parts and product defect handling methods that can always be precisely controlled so that defects cannot be closed before corrective action is completed.

It is still another object of the present invention to attach defects to various media and electronic media such as electronic files using digital cameras and scanners, thereby making effective repair decisions, as well as by department, business, and company. It can provide real-time information and status of quality indicators and quality defects in various graphic forms, and provide parts and product defect handling methods that can be shared by cooperative and subcontractors.

1 is an overall configuration diagram schematically showing the present invention

Figure 2 is a block diagram showing the interaction relationship of Figure 1 in accordance with the present invention

3 is an overall flow diagram schematically illustrating the present invention.

4 is a detailed flowchart of creating, inputting and issuing a defect of FIG.

FIG. 5 is a detailed flowchart of the defect review and determination of FIG.

6 is a detailed flowchart at the time of preparing the repair procedure of FIG.

7 is a detailed flowchart of the production management reception and material processing of FIG.

8 is a detailed flowchart of the defect repair and processing of FIG.

9 is a detailed flowchart of closing defects in FIG. 3.

10 is a detailed flowchart at the time of correcting the defect of FIG.

FIG. 11 is a detailed flowchart at the time of determining the progress of defects and quality status of FIG. 3;

In order to achieve the above object, the present invention provides a first step of creating and inputting a defect document for the processing of the first defect occurrence when a defect occurs in a part or a product at any one of a production site, a supplier and a subcontractor; A second step of deliberation and determination for defect processing in accordance with the contents of the defect, a third step of preparing a repair procedure according to the defect review and determination, and a fourth step of applying for production input and materials for the repair A fifth step of repairing and processing a defect in accordance with the defect determination, review and repair procedure, a sixth step of inputting the defect closing and final processing information, and a corrective action for preventing the recurrence of the defect. And a seventh step, and an eighth step of inquiring and counting the progress status and the quality status of the defects. It is a ball.

Hereinafter, with reference to the accompanying drawings, preferred embodiments of the present invention for achieving the above object will be described in detail.

1 is an overall configuration diagram schematically showing the present invention, FIG. 2 is a configuration diagram showing the interaction connection relationship of FIG. 1 according to the present invention, and FIG. 3 is an overall flowchart schematically showing the present invention.

Parts and product defects processing method of the present invention, as shown in Figures 1 to 3, a defect for the processing of the first defect occurrence when a defect occurs in the part or product at any one of the production site, partner companies and outsourcing companies Creating a document, inputting defect details for sharing the defect information, deliberation and determination for defect processing in accordance with the contents of the defect, and repair procedures according to the defect review and determination Creating, applying for production inputs and materials for the repair, repairing and processing defects according to the defect determination, review and repair procedures, inputting the defect closure and final processing information; And performing corrective actions to prevent the recurrence of the defect, and inquiring and counting the progress and quality of the defect. The defective parts or products will be handled occurs.

FIG. 4 is a detailed flowchart of creating, inputting, and issuing the defect of FIG. 3, which records detailed defect contents after the occurrence of the defects in a quality defect table, inputs them into a defect processing system using the web, and shows the contents and progress of the defects in relevant departments. The main data created is defect issue place, department, business name, product control number, shop order / work order no, product part no, product name, source of supply, location of defect location, defect quantity, defect / cause Record the code, defect description, drawing location, defect fault department, defect document, issuer, and corrective action.

FIG. 5 is a detailed flow chart of the defect review and determination of FIG. 3, which is to classify the defects as hard and heavy according to the contents of the defects made by the quality inspector. Defects are handled through direct review and determination, and in the case of a defect, the material review board (MRB) reviews and determines the defect. After checking the contents directly, they are reviewed and judged, approved by the technical director of the final material review committee, approved by the person in charge of the quality review committee, and approved by the customer if necessary.

The main data is the quantity according to the method of repairing the defect, the repair procedure, the decision / reviewer, the approver, and whether the repair procedure is required.

FIG. 6 is a detailed flowchart of creating a repair procedure of FIG. 3, in which a production engineering department prepares a detailed repair procedure in a prescribed form when a repair procedure according to a defect determination is required. And detailed procedures are written, and after approval by the quality department, they are sent to the production management department, and the main production data include defect document number, defective product PART NO / PART NAME, standard airlift, repair material list, etc. do.

FIG. 7 is a detailed flowchart of production management reception and material processing of FIG. 3, wherein production management generates a repair order for repair after receiving a repair procedure document and a defect document created in a technical department, and applies a repair material to a material department. It is intended for the next repair department, where the material department supplies the necessary materials for repairs, purchases them when necessary, and repairs them to the supplier, and returns them to the company. The data includes repair order number, repair department designation, repair material application, and the material department records the removal of repair materials and the return of returned materials.

FIG. 8 is a detailed flowchart of the defect repair and processing of FIG. 3, in which a repair order, a defect document, a repair procedure, and a defective product are received and repaired by a production repair department. If the inspection is required by the Surveyor during repair, such as airlift, etc., the inspection is to be carried out.

FIG. 9 is a detailed flowchart of closing defects of FIG. 3 for performing quality inspection on defects repaired by the production repair department, performing customer quality inspection if necessary, and closing the final defect document. In addition, it checks the completeness and abnormality of related documents, inputs the defect handling contents to the system, and records the inspector, inspection date, defect termination, and input of defect handling contents into the system as main data.

FIG. 10 is a detailed flowchart of the defect corrective action of FIG. 3, which examines the cause and the range of influence on the specification mismatched materials generated during production to reduce mismatched materials, and is economical to prevent recurrence of the same specification mismatch. In order to manage effective corrective actions, three or more consecutive occurrences occur when entering defect details.In case of expensive defects, the system automatically registers the corrective actions, and in the case of fatal defects, a forced corrective action can be created. As the main data, the corrective action is created and approved by the responsible department in case of automatic occurrence and forced occurrence of corrective action, and the status of corrective action is checked.

FIG. 11 is a detailed flowchart of the defect progress and quality status of FIG. 3, wherein the progress of the defect in progress or closed can be inquired by conditions such as document number, period, by fault department, company, etc. It has the function to search, analyze and report by block of defect document by designation. It also has the function to analyze, query and report quality indicators such as defect rate and failure cost according to conditions by department and company. Record the document number, terms and conditions of your liability department and company, standard reporting form, standard output selection, standard rate, standard time, etc.

Meanwhile, the defect contents input by the present invention can be inquired and outputted by specifying the progress of the defects or conditions for each input block, and can be inquired and outputted by graphicizing the quality index for each condition, and all the above defect processing Is carried out on-line in real time, and can attach images of defects such as photos, videos, and sketches.

In addition, all the defect processing system using the web can be used only for the licensee through the extranet to the subcontractor, overseas subcontractors, and after-sales service, as shown in FIG. 1, and the defect document number is automatically assigned. It includes a copy function for similar defects or deliberations and judgments.

As described above, the present invention has the following effects.

First, based on the World Wide Web on the Internet, it is possible to efficiently deal with defects generated as a formalized process by function and department when defects occur in parts or products at production sites, suppliers, and subcontractors.

Second, it is possible to conveniently manage the progress of the defect processing, effectively increase the lead time, and can be delivered through the mail to the next person can eliminate the delay and neglect of the defect can improve the processing speed.

Third, the staff can inquire the real-time on-line of defect input, repair determination, and progress using the web, and automatically generate three consecutive defects, fatal defects and expensive defects that are prescribed corrective actions. It can be transmitted in real time to your department, cooperative and subcontractor, and can always be precisely controlled so that no defect can be closed before corrective action is completed.

Fourth, the phenomenon of defects can be attached to electronic media such as various photographs or electronic files using digital cameras and scanners, so that effective repair judgments can be made. It is a very useful invention with many advantages, such as the status of defects can be provided and inquired in various graphic forms in real time, and the cooperation and subcontractors can share each other.

Although the present invention has been described with reference to one embodiment shown in the drawings, this is merely exemplary, and those skilled in the art will understand that various modifications and equivalent other embodiments are possible therefrom. Therefore, the true technical protection scope of the present invention will be defined by the technical spirit of the appended claims.

Claims (12)

The first step of creating and entering a defect document for handling the first occurrence of a defect in a part or a product at any one of the production site, a supplier, and a subcontractor; A second step of deliberation and determination for defect processing in accordance with the contents of the defect; A third step of preparing a repair procedure according to the defect review and determination; A fourth step of applying for production input and materials for the repair; A fifth step of repairing and dealing with defects in accordance with the defect determination and review and repair procedures; A sixth step of inputting the defect termination and final processing information; A seventh step of corrective action for preventing the recurrence of the defect; And an eighth step of inquiring and counting the progress status and the quality status of the defects. The method of claim 1, wherein in the first step, after the occurrence of the defect, detailed defect contents are recorded in a quality defect table, inputted into a defect processing system using a web, and the defect contents and progress status are shared with a relevant department. How to deal with parts and product defects. The method as claimed in claim 1, wherein in the second step, classification is made into hardness and faultiness according to the contents of the defect made by the quality inspector. If there is a deficiency, the material review committee reviews and verifies.In the material review committee, the technical review committee examines and verifies the defects first, and then conducts a review and verdict. After the approval of the head of the technical department of the committee, it is approved by the person in charge of the quality review committee, and the customer's approval is made when necessary. The method of claim 1, wherein in the third step, after receiving the defect document, a repair material list and a detailed procedure are prepared. After obtaining the approval of the quality department, the parts and products are delivered to the production management department. How to deal with faults. The method of claim 1, wherein in the fourth step, production management generates a repair order for repair after receiving a repair procedure document and a defect document prepared by a technical department, applies a repair material to a material department, and then inputs the repair department. In the step, the material department supplies the materials necessary for repair, and if necessary, the purchase is made, and the repair to the supplier is performed to return the parts to the supplier. The method of claim 1, wherein in the fifth step, a production order repair department receives a repair order, a defect document, a repair procedure document, and a defective article after repair. Component and product defect handling method characterized by. The method of claim 1, wherein the sixth step is a step for performing quality inspection on the defective parts repaired by the production repair department, performing customer quality inspection if necessary, closing the final defect document, and Component and product defect processing method characterized in that the completeness and abnormality is confirmed, and the defect processing contents are input to the system. The method of claim 1, wherein in the seventh step, three or more consecutive occurrences of defect details are inputted, and in case of an expensive defect, the system is automatically registered as a corrective action target, and in the case of a fatal defect, a forced corrective action is generated. A method for dealing with defects in parts and products, characterized in that a corrective action is generated and approved by the fault department in case of automatic generation and forced occurrence of an action target, and the status of corrective action is checked. The method of claim 1, wherein in the eighth step, the progress of the defects in progress or closed is inquired by conditions, and by specifying special conditions, inquiries, analysis, and reporting for each block of the defect document are performed. Part and product defect handling method, characterized in that the inquiry and reporting. 10. The method according to any one of claims 1 to 9, wherein the inputted defect details are inquired and outputted by specifying the status of defects or conditions for each input block, and graphically inquiring and outputting quality indicators for each condition. Component and product defect handling method characterized in that. 10. A method as claimed in any preceding claim, wherein all of the defect processing is performed on-line in real time and attaches an image of the defect. 10. The system according to any one of claims 1 to 9, wherein all the defect processing systems using the web can be used only by the licensee through the extranet to the subcontractors, overseas subcontractors, and after-sales service departments. A method for processing parts and products defects, which is automatically assigned and includes a copy function for similar defects or review and determination.