KR102149383B1 - System for polysynthetically managing information of smart home appliances based on big data - Google Patents

Abstract

The present invention relates to a home appliance information management system and, more particularly, to a big data-based smart home appliance information integrated management system which registers home appliances owned by each household to check various pieces of information such as a manual and A/S response of a corresponding registered home appliance at a glance and to check information on a product to be purchased and other user opinions so as to assist optimized home appliance management and operation for each household. To this end, the big data-based smart home appliance information integrated management system of the present invention comprises: a home appliance management server for forming, as big data, home application management information on at least one of home appliance information, home appliance purchase information and home appliance repair information, and managing the same; and a consumer terminal for transmitting the home appliance management information to the home appliance management server, searching for the stored home appliance information, and registering a matching home appliance. The consumer terminal includes a home appliance registering management module for providing a home appliance registering blank prepared in advance for home appliance registration by each item. The home appliance registering management module registers the matching home appliance on the basis of home appliance search information on at least one of a brand name, a model name, a product name, and a product serial number stored in the home appliance management server, and can distinguish the home appliance registered for each space in accordance with space information in which the home appliance is arranged.

Description

Big data-based smart home home appliance information integrated management system {SYSTEM FOR POLYSYNTHETICALLY MANAGING INFORMATION OF SMART HOME APPLIANCES BASED ON BIG DATA}

The present invention relates to a home appliance information management system, and more specifically, by registering home appliances held by each household, various information such as manuals and A/S correspondence of the registered home appliance can be checked at a glance, and It relates to a smart home home appliance information integrated management system based on big data that can help in an optimized home appliance management and operation for each household by allowing information on and other user opinions to be checked.

In general, the term home appliance refers to various electric machines and appliances for household life such as televisions, refrigerators, washing machines, air conditioners, etc. Most were developed to replace

In addition, new and highly efficient home appliances are being developed and used in the fields of food preservation, cooking, air purification, lighting, etc. to make the home environment comfortable, as well as various home appliances for body relaxation and beauty. Various products are helping them lead a prosperous life.

However, in the current situation where various home appliances are spreading to many homes, as the number of home appliances to be managed or newly purchased/repurchased increases from the perspective of consumers, manuals are kept for each product in the home, and familiarity with how to use or breakdown A In addition to finding a /S center, it is difficult to cope with, and it is difficult to select and purchase a specific product from the same product line.

Therefore, there is a need to prepare a way to facilitate the management of different kinds of home appliances held at home for each consumer or to provide useful home appliance information as a one-stop solution when purchasing products.

Korean Patent Publication No. 10-2010295 Korean Patent Publication No. 10-1971348

The present invention was devised to solve the problems of the prior art described above, by registering home appliances owned at home and checking various information related to the manual, A/S response, etc. The purpose of this is to provide a smart home home appliance information integrated management system based on big data to enable smooth home appliance management for each home by enabling confirmation of different user opinions.

In order to achieve the above object, the present invention includes a home appliance management server for managing at least one of home appliance information, home appliance purchase information, and home appliance repair information into big data; Including a consumer terminal for transmitting home appliance management information to the home appliance management server and registering a matching home appliance by searching the stored home appliance information, the consumer terminal is configured to provide a home appliance registration field prepared in advance for home appliance registration for each item. A home appliance registration management module is provided, wherein the home appliance registration management module registers matching home appliances based on at least one of a brand name, a model name, a product name, and a product serial number stored in the home appliance management server. It is possible to classify home appliances registered by space according to the space information to be placed, but the consumer terminal manages the purchase history by storing the home appliance purchase information of the home appliance purchase date, purchase route, purchase amount, and purchase receipt image or other consumer terminals. A home appliance purchase management module to enable sharing of home appliance purchase information and home appliance purchase management module, home appliance repair date, repair cost, repair parts, and home appliance repair information at the A/S center location to manage repair history or to manage repair history with other consumer terminals and home appliance repair information When the home appliance repair management module to enable sharing and the home appliance registration management module separate and register IoT (Internet of Things) home appliances by space, IoT home appliance control for wirelessly controlling IoT home appliances by space A module, a home appliance control reporting module for setting the schedule of the IoT home appliance and reporting the amount of power consumed and results according to use, and a home appliance purchase management module while supporting the used home appliance transaction between consumer terminals through the home appliance management server And a second-hand home appliance transaction support module for receiving home appliance purchase information and home appliance repair information from each of the home appliance repair management modules to share when trading used home appliances, wherein the home appliance management server is a home appliance image transmitted by the consumer terminal. The home appliance registration management module automatically extracts the characteristics of the home appliance image through the convolution layers according to the CNN method and compares the home appliance image previously stored according to the analyzed image information based on the extracted characteristic. Register with It characterized in that it comprises a home appliance image analysis module to allow.

Here, the home appliance management server includes an A/S center guide module for guiding the A/S center location to the consumer terminal in the nearest order based on the location of the consumer terminal and registered home appliance information, and the home appliance for the matched home appliance. At least one of a home appliance information providing module for providing brand name, model name, product name and product serial number, manual, QnA and SNS channel information to consumer terminals as information, and performance, price and design for home appliances matched by consumer terminals. It characterized in that it comprises a home appliance evaluation module for evaluating and sharing one or more satisfaction levels.

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In addition, the home appliance registration management module is characterized in that the home appliance is registered through QR code and barcode recognition for the home appliance.

The smart home home appliance information integrated management system based on big data according to the present invention as described above may exhibit the following effects.

1. Provides support for consumers to register all domestic and overseas home appliances that are stored in their homes, regardless of the manufacturer or purchase route, including overseas direct purchases, to collectively check information on the registered home appliances.

2. Supports consumers to check registered home appliance manuals at any time/place

3. Provides consumers with various useful information on home appliance purchase guides and usage through SNS channel linkage

4. In the event of a breakdown in home appliances, a quick and smooth response is possible by guiding a response plan or an A/S center nearest to the consumer.

5. By sharing the opinions of other consumers, such as purchase and repair details for each type of home appliance, information of interest necessary for consumers from product purchase to post-repair is provided.

6. In the case of IoT home appliances, it is possible to use IoT functions such as control, reservation, and diagnosis.

1 is a diagram schematically showing a smart home home appliance information integrated management system based on big data according to the present invention
2 to 4 are diagrams showing an example of a home appliance registration function in a smart home home appliance information integrated management system based on big data according to the present invention
5 is a view showing an example of a home appliance evaluation function in a smart home home appliance information integrated management system based on big data according to the present invention
6 is a view showing an example of a home appliance purchase management function in the integrated management system for smart home home appliance information based on big data according to the present invention
7 is a view showing an example of a home appliance repair management function in the smart home home appliance information integrated management system based on big data according to the present invention
8 is a view showing an example of the IoT home appliance control function in the integrated management system for smart home home appliance information based on big data according to the present invention
9 and 10 are diagrams showing an example of a home appliance control reporting function in a smart home home appliance information integrated management system based on big data according to the present invention

The terms or words used in the present specification and claims should not be construed as being limited to their usual or dictionary meanings, and the inventor may appropriately define the concept of terms in order to describe his own invention in the best way. It should be interpreted as a meaning and concept consistent with the technical idea of the present invention based on the principle that there is.

Accordingly, the embodiments described in the present specification and the configurations shown in the drawings are only the most preferred embodiments of the present invention, and do not represent all the technical ideas of the present invention, and thus they can be replaced at the time of application. It should be understood that there may be various equivalents and variations.

Hereinafter, a big data-based smart home appliance information integrated management system according to the present invention will be described with reference to the drawings.

1 is a diagram schematically showing a big data-based smart home home appliance information integrated management system according to the present invention, and FIGS. 2 to 4 are diagrams of a home appliance registration function among the big data-based smart home home appliance information integrated management system according to the present invention. It is a figure showing an example.

The present invention is basically configured to include a home appliance management server and a consumer terminal.

More specifically, the present invention is a home appliance management server for managing home appliance management information such as home appliance information, home appliance purchase information, and home appliance repair information into big data, and by transmitting home appliance management information to the home appliance management server and searching the stored home appliance information. It comprises a consumer terminal for registering the matching home appliances.

The home appliance management server can be constructed to serve as a kind of web server, database server, and mobile server. For example, the processed result can be displayed on a web page through an online network or required input data can be transmitted through the web page. Here, the web page should be interpreted as including software for performing specific tasks such as web applications in addition to simple text, images, sound, and video, and applications installed on desktops, laptops, smartphones, tablet PCs, etc. It can also be built to provide an interface.

The consumer terminal accesses the home appliance management server through an online network to register home appliances held in the home to receive various information related to the corresponding home appliance or to receive other home appliance information. Tablets, netbooks, personal digital assistants (PDAs) ), a portable multimedia player (PMP), a smart phone, a wearable smart device, and the like, and may be provided with software and applications for executing various functions provided by the home appliance management server.

In addition, the online network referred to in the present invention may be a core network integrated with a wired public network, a wireless mobile communication network, or a portable Internet, and the TCP/IP protocol and various services existing in the upper layer, that is, HTTP (Hyper Text Transfer). Protocol), HTTPS (Hyper Text Transfer Protocol Secure), Telnet, FTP (File Transfer Protocol), DNS (Domain Name System), SMTP (Simple Mail Transfer Protocol), etc. , It is not limited to this example, and comprehensively refers to a data communication network capable of transmitting and receiving data in various forms.

Hereinafter, specific matters related to the home appliance management server and the consumer terminal will be described.

<Main components, functions and effects of home appliance management server>

* A/S center guide module

-Based on the location of the consumer terminal and registered home appliance information, the A/S center location is guided to the consumer terminal in the nearest order

-If a consumer needs repair due to a breakdown of a specific home appliance after registering several home appliances in the home through the appliance management server, the nearest home appliance is selected based on the location information provided by the consumer terminal. The A/S center can be checked in order, and at this time, the location, contact information, address, and homepage of the A/S center can be guided together.

* Home appliance information providing module

-Provides consumer terminal information such as brand name, model name, product name, product serial number, manual, QnA, and SNS channel information as home appliance information about matched home appliances

-When the consumer terminal registers the home appliance by confirming that the home appliance retrieved through the brand name, model name, product name, and product serial number is the same as the actual appliance, the home appliance information as described above is provided for the home appliance.

-It can eliminate the hassle of storing or managing all manuals for each home appliance, preparing for loss of manuals, and checking major consumer inquiries and answers for home appliances registered as consumer terminals by QnA. You can share various information such as how to use home appliances, reviews, and evaluations in the form of text, images, and videos through SNS channels such as YouTube, cafes, blogs, and Facebook.

* Home appliance evaluation module (see Fig. 5)

-Evaluate and share satisfaction with performance, price, design, etc. for home appliances matched by consumer terminal

-It functions to intuitively check the evaluation of other consumers in relation to home appliances that the consumer owns or wants to purchase.

-As various home appliances are being sold in the same product line, for example, home appliances such as televisions, refrigerators, washing machines, and air conditioners are supported by manufacturers to check multiple consumer evaluations and then purchase products.

* Home appliance image analysis module

-The home appliance registration management module automatically registers the home appliance according to the analyzed image information by analyzing the home appliance image transmitted by the consumer terminal.

-For example, by reading the text displayed on the home appliance image and extracting the brand name, model name, product name, product serial number, etc. from the read text, the home appliance is automatically registered, or the home appliance image is CNN (Convolutional Neural Network). According to the method, the characteristics of the home appliance image are extracted through convolutional layers, and based on the extracted characteristics, the home appliance is automatically matched to the consumer terminal by comparing it with the home appliance image previously stored in the appliance management server using an existing neural network. Function to be registered

-It is possible to easily register home appliances without having to send the consumer terminal to the appliance management server by inputting the brand name, model name, product name, and product serial number.

<Main components, functions and effects of consumer terminals>

* Home appliance registration management module (see FIGS. 2 to 4)

-Provides a home appliance registration section prepared in advance for home appliance registration by item

-Registers matching home appliances based on home appliance search information such as brand name, model name, product name, and product serial number stored in the home appliance management server, and displays registered home appliances by space according to the space information where the home appliances are placed. box

-Home appliances can be registered through QR code and barcode recognition for home appliances.

-Referring to the drawings, for example, a toaster, air fryer, robot cleaner, air cleaner, cordless vacuum cleaner, refrigerator, air conditioner, washing machine, television, etc. are provided in advance so that other home appliance registration fields can be created. Functional

-Convenience is provided to consumers by assigning a home appliance name to each home appliance and omitting the process of creating a registration field.

-When registering home appliances, it is possible to check home appliances classified by space by receiving spatial information such as living room, kitchen, master room, study, and toilet.

-You can check the status of home appliances by space at once, and when multiple home appliances are used at home, appliances can be identified according to the location divided by space, and the home appliance has Internet of Things (IoT) communication function. When equipped with, it may also be possible to control home appliances by space through the IoT appliance control module described below.

-When registering a home appliance, if there is a QR code or barcode corresponding to the home appliance, the QR code and barcode can be recognized and automatically registered without the need to enter the brand name, model name, product name, and product serial number.

* Home appliance purchase management module (see Fig. 6)

-Stores home appliance purchase information such as home appliance purchase date, purchase route, purchase amount, and purchase receipt image to manage the purchase history or share home appliance purchase information with other consumer terminals

-By allowing consumers to manage their purchase history of their home appliance purchase information, they can be referred to when purchasing the same product family in the future, and by allowing multiple consumers to share home appliance purchase information, it can help to purchase the same home appliance at a lower cost.

* Home appliance repair management module (see Fig. 7)

-Stores home appliance repair information such as home appliance repair date, repair cost, repair parts, and A/S center location to manage the repair history or share home appliance repair information with other consumer terminals.

-By allowing consumers to manage the repair history of their own home appliance repair information, they can be referred to when repairing the same product family in the future, and as several consumers share home appliance repair information, quality service is provided in the A/S process of the same home appliance. Can be made to receive

* IoT home appliance control module (see Fig. 8)

-When the home appliance registration management module registers a home appliance with an IoT communication function, the consumer terminal can control the IoT home appliance wirelessly.

-Because home appliances in the home can be connected to portable consumer terminals such as smartphones through WiFi, consumers can control IoT home appliances regardless of indoors or outdoors in such a connected state.

-In consideration of the fact that the home appliance registration management module can register home appliances by classifying them by space in the home, it is also possible to control home appliances provided by space by space unit.

-Referring to the drawing, for example, the air purifier in the living room and the robot cleaner in the kitchen can be turned ON/OFF, and in the case of an air purifier, the indoor air condition can also be checked at the consumer terminal while controlling the air volume and operating time.

* Home appliance control reporting module (see Figs. 9 and 10)

-It is possible to set the schedule of IoT home appliances and report the amount of power consumption and results according to use.

-After the IoT home appliance operates according to the schedule setting, the amount of power consumption and usage results are notified according to the unique operating time of each home appliance.

-Referring to the drawing, for example, the amount of power consumed (power consumption) during the operating time according to the schedule setting of the air purifier, and the indoor standby state according to the use result can be guided by numerical values, graphs, and voices.

-While providing the operation reservation function of IoT home appliances, it is possible to increase the reliability of home appliance management by notifying consumers of the amount of electricity used after operation and the usage result, or to determine normal operation/abnormal operation of home appliances.

* Used home appliance transaction support module

-While supporting the transaction of used home appliances between consumer terminals through the home appliance management server, the home appliance purchase information and home appliance repair information are received from each of the home appliance purchase management module and the home appliance repair management module to be shared in the used home appliance transaction.

-Based on objective home appliance information by sharing home appliance purchase date, purchase route, purchase amount, purchase receipt image, home appliance repair date, repair cost, repair parts, and repaired A/S center location among consumers wishing to trade used home appliances Can help to get used home appliance deals

In the description of the present invention with reference to the accompanying drawings above, a specific shape and direction have been mainly described, but the present invention can be variously modified and changed by those skilled in the art, and such modifications and changes are included in the scope of the present invention. Should be interpreted as.

Claims (10)

A home appliance management server for converting and managing at least one home appliance management information of home appliance information, home appliance purchase information, and home appliance repair information into big data; Including a consumer terminal for transmitting home appliance management information to the home appliance management server and registering a matching home appliance by searching the stored home appliance information, the consumer terminal is configured to provide a home appliance registration field prepared in advance for home appliance registration for each item. A home appliance registration management module is provided, wherein the home appliance registration management module registers matching home appliances based on at least one of a brand name, a model name, a product name, and a product serial number stored in the home appliance management server. It is possible to classify home appliances registered by space according to the space information to be placed,
The consumer terminal,
A home appliance purchase management module for managing the purchase history by storing home appliance purchase information of home appliance purchase date, purchase route, purchase amount, and purchase receipt image, or enabling sharing of home appliance purchase information with other consumer terminals;
A home appliance repair management module for storing home appliance repair date, repair cost, repair parts, and home appliance repair information at the A/S center location to manage the repair history or share home appliance repair information with other consumer terminals;
When the home appliance registration management module classifies and registers IoT (Internet of Things) home appliances by space, an IoT home appliance control module for wirelessly controlling the IoT home appliances by space,
A home appliance control reporting module for setting the schedule of the IoT home appliance and reporting the amount of power consumed and the result according to the use;
Used home appliance transaction to support used home appliance transaction between consumer terminals through the home appliance management server and receive home appliance purchase information and home appliance repair information from each of the home appliance purchase management module and home appliance repair management module, and share in the used home appliance transaction Equipped with support modules,
The home appliance management server extracts the characteristics of the home appliance image transmitted from the consumer terminal through the convolution layers according to the CNN method, and stores the home appliance image in advance according to the image information analyzed based on the Big data-based smart home home appliance information integrated management system, characterized in that it comprises a home appliance image analysis module to automatically register the home appliances that are matched by comparison.
The method according to claim 1,
The home appliance management server comprises an A/S center guide module for guiding the A/S center location to the consumer terminal in the nearest order based on the location of the consumer terminal and registered home appliance information. Home appliance information integrated management system.
The method according to claim 1,
The home appliance management server comprises a home appliance information providing module for providing brand name, model name, product name and product serial number, manual, QnA and SNS channel information to a consumer terminal as home appliance information about the matched home appliance. Big data-based smart home appliance information integrated management system.
The method according to claim 1,
The home appliance management server includes a home appliance evaluation module for evaluating and sharing at least one of performance, price, and design satisfaction for home appliances matched by consumer terminals. Management system.
delete delete delete delete delete The method according to claim 1,
The home appliance registration management module is a big data-based smart home appliance information integrated management system, characterized in that the home appliance is registered through QR code and barcode recognition for the home appliance.

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