JPWO2023119992A1 - - Google Patents

Info

Publication number
JPWO2023119992A1
JPWO2023119992A1 JP2023569183A JP2023569183A JPWO2023119992A1 JP WO2023119992 A1 JPWO2023119992 A1 JP WO2023119992A1 JP 2023569183 A JP2023569183 A JP 2023569183A JP 2023569183 A JP2023569183 A JP 2023569183A JP WO2023119992 A1 JPWO2023119992 A1 JP WO2023119992A1
Authority
JP
Japan
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2023569183A
Other languages
Japanese (ja)
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed filed Critical
Publication of JPWO2023119992A1 publication Critical patent/JPWO2023119992A1/ja
Pending legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V10/00Arrangements for image or video recognition or understanding
    • G06V10/70Arrangements for image or video recognition or understanding using pattern recognition or machine learning
    • G06V10/87Arrangements for image or video recognition or understanding using pattern recognition or machine learning using selection of the recognition techniques, e.g. of a classifier in a multiple classifier system
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V10/00Arrangements for image or video recognition or understanding
    • G06V10/70Arrangements for image or video recognition or understanding using pattern recognition or machine learning
    • G06V10/77Processing image or video features in feature spaces; using data integration or data reduction, e.g. principal component analysis [PCA] or independent component analysis [ICA] or self-organising maps [SOM]; Blind source separation
    • G06V10/776Validation; Performance evaluation
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Multimedia (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Evolutionary Computation (AREA)
  • Software Systems (AREA)
  • Artificial Intelligence (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Computing Systems (AREA)
  • Databases & Information Systems (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Data Mining & Analysis (AREA)
  • Human Resources & Organizations (AREA)
  • Game Theory and Decision Science (AREA)
  • Human Computer Interaction (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
JP2023569183A 2021-12-24 2022-11-21 Pending JPWO2023119992A1 (https=)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2021211522 2021-12-24
PCT/JP2022/042968 WO2023119992A1 (ja) 2021-12-24 2022-11-21 情報処理装置、および情報処理方法、並びにプログラム

Publications (1)

Publication Number Publication Date
JPWO2023119992A1 true JPWO2023119992A1 (https=) 2023-06-29

Family

ID=86902215

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2023569183A Pending JPWO2023119992A1 (https=) 2021-12-24 2022-11-21

Country Status (4)

Country Link
US (1) US20250054291A1 (https=)
EP (1) EP4455972A4 (https=)
JP (1) JPWO2023119992A1 (https=)
WO (1) WO2023119992A1 (https=)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2023135939A1 (ja) * 2022-01-17 2023-07-20 ソニーグループ株式会社 情報処理装置、および情報処理方法、並びにプログラム
JP7711992B1 (ja) 2024-05-29 2025-07-23 Necプラットフォームズ株式会社 コールセンタサーバ、その制御プログラム及びコールセンタシステム

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2014069121A1 (ja) * 2012-10-31 2014-05-08 日本電気株式会社 会話分析装置及び会話分析方法
CN111247505B (zh) 2017-10-27 2024-04-09 索尼公司 信息处理装置、信息处理方法、记录介质以及信息处理系统
US11238872B2 (en) * 2017-11-22 2022-02-01 [24]7.ai, Inc. Method and apparatus for managing agent interactions with enterprise customers
US11228625B1 (en) * 2018-02-02 2022-01-18 mmhmm inc. AI director for automatic segmentation, participant behavior analysis and moderation of video conferences
WO2021194372A1 (en) * 2020-03-26 2021-09-30 Ringcentral, Inc. Methods and systems for managing meeting notes
WO2021210332A1 (ja) * 2020-04-14 2021-10-21 ソニーグループ株式会社 情報処理装置、情報処理システム、および情報処理方法、並びにプログラム
JP6792224B1 (ja) * 2020-07-01 2020-11-25 ニューラルポケット株式会社 情報処理システム、情報処理装置、サーバ装置、プログラム、又は方法

Also Published As

Publication number Publication date
WO2023119992A1 (ja) 2023-06-29
EP4455972A4 (en) 2025-04-09
US20250054291A1 (en) 2025-02-13
EP4455972A1 (en) 2024-10-30

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Legal Events

Date Code Title Description
A621 Written request for application examination

Free format text: JAPANESE INTERMEDIATE CODE: A621

Effective date: 20251001