JPH11161705A - Ordering device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an ordering device by which the labor or mistake of a user can be reduced. SOLUTION: The database of merchandise information is preserved in an auxiliary storage device 105, and a user is allowed to retrieve the database of the merchandise information preserved in the auxiliary storage device 105. A merchandise order slip on which the merchandise information selected by the user is described is outputted from a printing device 104 by a processor 103, and the merchandise order slip outputted from the printing device 104 is transmitted to the dispatching destination by an FAX device 106.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order placement apparatus, and more particularly to an order placement apparatus having a function of displaying and retrieving product information, a function of clarifying a product name, name, address, and the like, and a function of placing an order. It concerns the device.

[0002]

2. Description of the Related Art Conventionally, an ordering service using a medium such as a book (hereinafter referred to as a catalog book) on which product information is published has been used. In general, an ordering method for performing the following processing is employed. Obtain a catalog book and determine the products to order from among them. Fill in the postcard for order and the FAX sheet for order attached to the decided product name, book, etc. The personal information (address, name, telephone number, etc.) is entered in the postcard for ordering / fax sheet for ordering and sent / transmitted.

[0003] For example, considering the case where a certain product is searched for and ordered from a catalog book, the following processing is performed. Create a catalog book containing product information and distribute it to users. The user searches for a product to order by turning pages of the catalog book. When the product to be ordered is determined, the product name is entered on the order flier for order attached to the catalog book. At the same time, personal information (address, name, telephone number) is also entered on the order postcard or order FAX sheet. The order processing is completed by sending (posting to a post box) and sending (faxing) the order postcard and the order FAX sheet.

[0004]

The conventional ordering apparatus as described above has the following problems. 1. In a product search and ordering using a catalog book or the like, when purchasing a product, it is necessary to transfer the product number or product name of the searched product from the catalog book to a product order form. Since the processing at this time is a task performed by the user, entry omission or entry error is likely to occur, and there is a possibility that an order error may occur. 2. In product search and ordering using catalog books and the like, catalog books require "printing" and "distribution", and it takes time for a user to obtain a catalog book. 3. In product search and ordering using catalog books and the like, catalog books are produced by printing on paper and distributed by mail or the like, so that expensive paper and shipping costs are incurred.

[0005] 4. In a product search and ordering using a catalog book or the like, when purchasing a product, a process of transferring personal information of a catalog book to be a purchaser to a product order slip is required. Since the process at this time is a task performed by the user, entry omission or entry error is likely to occur, and there is a possibility that an unshippable product order slip will be sent. 5. In a product search and ordering using a catalog book or the like, a user who obtained the catalog book performed entry of an address and the like. For this reason, a product order slip in which the address of a user without the ability to pay is entered is sent, and unnecessary labor is required. 6. In a product search and ordering using a catalog book or the like, when sending an order slip, the user directly performs a facsimile or mails the mail to a post box, which is troublesome. 7. In product search and ordering using catalog books and the like, order sheets have been sent by fax or mail. Therefore, in order for the ordering party to digitize (data) the order information,
The conversion must be performed manually while looking at the order slip, which is troublesome.

[0006]

According to the present invention, there is provided an order placement apparatus comprising: a storage unit in which a database of product information is stored;
Processing means for allowing the user to search a database of product information stored in the storage means, and outputting from the printing means a product order slip specifying the product information selected by the user, and a product order slip output from the printing means FAX to send to the destination
And a device.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiment 1 FIG. 1 is a block diagram showing a configuration of the ordering device according to the first embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying merchandise information, 102 is an input device for the user to select merchandise information, 103 is a processing device that performs processing corresponding to the input, and 104 is a merchandise order slip. Printing device, 105 is an auxiliary storage device in which a product information database is stored,
Reference numeral 106 denotes a facsimile apparatus for transmitting a product order slip to a facsimile apparatus of the order destination via a telephone line.

Next, the operation of this embodiment will be described. FIG. 2 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S201), and S20
The product information extracted in 1 is displayed on the display device 101 (S202).

[0009] Then, from the list of table information displayed on the display device 101, the user searches the product information to be purchased using the input device 102 (S203), and selects the product to be purchased by the user. It is determined whether or not it has been determined (S
204), if it is determined in S204 that it has not been determined,
Returning to S203, if it is determined that it has been determined in S204,
The printing device 104 is operated to output a product order slip specifying the selected product (S205). Then, the user writes personal information such as the user's name, address, and telephone number by hand on the product order slip (S206), and the user uses the FAX device 106 to write the product order slip to the ordering party. It is sent (S207).

In this embodiment, the order processing is performed as described above, so that the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books.

Embodiment 2 In this embodiment, a product information database connected to a network is used instead of storing the product information database in the auxiliary storage device 105 in the device in the first embodiment. FIG. 3 is a block diagram showing a configuration of the ordering device according to the second embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device for performing processing in response to the input, 104 is a printing device for outputting a product order slip, and 106 is a telephone line for sending the product order slip to the FAX machine of the order destination. Fax machine transmitting via
Reference numeral 10 denotes a network; 111, a product information database connected to the network 110;
Reference numeral 03 indicates that the product information database 111 can be accessed via the network 110.

Next, the operation of this embodiment will be described. FIG. 4 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database 111 connected to the network 110 via the network 110 (S211), and the product information extracted in S211 is displayed on the display device 101 (S21).
2).

[0013] The user searches the commodity information list displayed on the display device 101 for commodity information to be purchased using the input device 102 (S213), and selects the commodity to be purchased by the user. It is determined whether or not it has been determined (S
214), if it is determined in S214 that no decision has been made,
Returning to S213, if it is determined that it has been determined in S214,
The printing device 104 is operated to output a product order slip specifying the selected product (S215). Then, the user writes personal information such as the user's name, address, and telephone number by hand on the product order slip (S216), and the user uses the FAX device 106 to write the product order slip to the ordering party. It is sent (S217).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer.

Embodiment 3 In this embodiment, a product information database is stored in an auxiliary storage device in the device in the first embodiment, and a product information database connected via a network is used. FIG. 5 is a block diagram showing a configuration of the ordering device according to the third embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying merchandise information, 102 is an input device for the user to select merchandise information, 103 is a processing device that performs processing corresponding to the input, and 104 is a merchandise order slip. 105, an auxiliary storage device in which a product information database is stored; 106, a FAX device that transmits a product order slip to a FAX device of the ordering party via a telephone line;
Reference numeral 10 denotes a network; 111, a product information database connected to the network 110;
Numeral 03 allows both access to the product information database stored in the auxiliary storage device 105 and access to the product information database 111 via the network 110, and the product information database stored in the auxiliary storage device 105; The product information database 111 connected to the network 110 can be used together.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105. The product information database 111 stored in the auxiliary storage device 105 Update information when the basic information of the database is changed, added latest information, and the like are acquired.

Next, the operation of this embodiment will be described. FIG. 6 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 and the product information database 111 connected to the network 110 via the network 110 (S221), and the product information extracted in S221 is displayed on the display device 101 (S221). S222).

Then, from the list of table goods information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S223), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
224), if it is determined in S224 that it has not been determined,
Returning to S223, if it is determined that it has been determined in S224,
The printing device 104 is operated to output a product order slip specifying the selected product (S225). Then, the user writes personal information such as the user's name, address, telephone number, and the like by hand on the product order slip (S226). It is sent (S227).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Further, since only the updated information and the latest information are used in the network, the communication cost required for using the network can be minimized.

Embodiment 4 In this embodiment, personal information such as the address, name, and telephone number of the user, which has been written by hand in the product order form in the first embodiment, can be used by the user by using a card reader device. Personal information such as the user's name, address, telephone number, etc. is printed and output on the product order slip using the acquired personal information, obtained from the card on which the retained personal information data is written. It is.

FIG. 7 is a block diagram showing a configuration of an ordering apparatus according to the fourth embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 102
Is an input device for the user to select product information; 103 is a processing device for performing processing in response to the input; 104 is a printing device for outputting a product order slip; 105 is an auxiliary storage device in which a product information database is stored; Is a FAX device for transmitting a product order slip to the FAX device of the ordering party via a telephone line, and 120 is a card reader device for reading personal information data written on a card held by the user.

Next, the operation of this embodiment will be described. FIG. 8 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S231), and S23
The product information extracted in 1 is displayed on the display device 101 (S232).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S233), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
234), if it is determined in S234 that it has not been determined,
Returning to S233, if it is determined that it has been determined in S234,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S23).
5).

Then, the printing apparatus 104 is operated to output a product order slip specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S235 is specified. (S236), the user sends this product order slip to the ordering party using the FAX device 106 (S237).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs.

Embodiment 5 In this embodiment, personal information such as a user's address, name, and telephone number, which has been written by hand on a product order slip in the second embodiment, can be used by the user by using a card reader device. Personal information such as the user's name, address, telephone number, etc. is printed and output on the product order slip using the acquired personal information, obtained from the card on which the retained personal information data is written. It is.

FIG. 9 is a block diagram showing a configuration of an ordering apparatus according to Embodiment 4 of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 102
Is an input device for the user to select product information, 103 is a processing device for performing processing corresponding to the input, 104 is a printing device for outputting a product order slip, and 106 is a FA for the order destination.
FAX device for transmitting to X device via telephone line, 110
Is a network, 111 is a product information database connected to the network 110, and the processing device 103
Can access the product information database 111 via the network 110. 120
Is a card reader for reading personal information data written on a card held by the user.

Next, the operation of this embodiment will be described. FIG. 10 is a flowchart showing the operation of this embodiment. First, a product information database 111 connected to the network 110 via the network 110
(S241), and the product information extracted in S241 is displayed on the display device 101 (S24).
2).

Then, from the list of table goods information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S243), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
244), if it is determined in S244 that it has not been determined,
Returning to S243, if it is determined that it has been determined in S244,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S24).
5).

Then, the printing apparatus 104 is operated to output a product order slip specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S245 is specified. (S246), the user sends this product order slip to the ordering party using the FAX device 106 (S247).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Use of a card reader / printer to output a product order slip with personal information such as address, name, and telephone number, which reduces the processing required by the user and results in omissions or incorrect entries. No longer occurs.

Embodiment 6 FIG. In this embodiment, personal information such as a user's address, name, and telephone number, which has been handwritten by a user in a product order form in the third embodiment, can be used by the user by using a card reader device. Personal information such as the user's name, address, telephone number, etc. is printed and output on the product order slip using the acquired personal information, obtained from the card on which the retained personal information data is written. It is.

FIG. 11 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 6 of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 10
2 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a product order slip, 105 is an auxiliary storage device that stores a product information database, Reference numeral 106 denotes a facsimile apparatus for transmitting a product order slip to a facsimile apparatus of the ordering party via a telephone line, 110 denotes a network, and 111 denotes a network 11
The processing device 103 can access both the product information database stored in the auxiliary storage device 105 and the product information database 111 via the network 110. The product information database stored in the auxiliary storage device 105 and the product information database 111 connected to the network 110 can be used together. Reference numeral 120 denotes a card reader device for reading personal information data written on a card held by the user.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105, and the product information database 111 stored in the auxiliary storage device 105 is stored in the product information database 111 connected by the network 110. Update information when the basic information of the database is changed, added latest information, and the like are acquired.

Next, the operation of this embodiment will be described. FIG. 12 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 and the product information database 111 connected to the network 110 via the network 110 (S251), and the product information extracted in S251 is displayed on the display device 101 (S251). S252).

The user searches the commodity information list displayed on the display device 101 for commodity information to be purchased using the input device 102 (S253), and selects the commodity to be purchased by the user. It is determined whether or not it has been determined (S
254) If it is determined in S254 that it has not been determined,
Returning to S253, if it is determined that it has been determined in S254,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S25).
5).

Then, the printing apparatus 104 is operated to output a product order slip specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S255 is specified. (S256), the user sends the product order slip to the ordering party using the FAX device 106 (S257).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Using a card reader / printer to output a product order form that specifies personal information such as address, name, and telephone number. No longer occurs. (5) In addition, since the use of the network is only update information and the latest information, the communication cost required for using the network can be minimized.

Embodiment 7 In this embodiment, personal information such as an address, a name, a telephone number, etc., written by a user in
Using a card reader device, read the user's ID number written on the card held by the user, query the customer database for the ID number, obtain customer information data of the ID number, and obtain the information The personal information such as the user's name, address, and telephone number is printed and output on the product order slip using the obtained personal information.

FIG. 13 is a block diagram showing a configuration of an ordering apparatus according to the seventh embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 10
2 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a product order slip, 105 is an auxiliary storage device that stores a product information database, Reference numeral 106 denotes a facsimile apparatus for transmitting a product order slip to a facsimile apparatus to be ordered via a telephone line; 110, a network; 120, a card reader apparatus for reading ID number data written on a card held by a user; Is a customer database connected to the network 110;
Is connected to the customer database 13 via the network 110.
0 can be accessed.

Next, the operation of this embodiment will be described. FIG. 14 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S261), and S2
The product information extracted in 61 is displayed on the display device 101 (S262).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S263), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
264), if it is determined in S264 that it has not been determined,
Returning to S263, if it is determined that it has been determined in S264,
The card into which the user ID number is written is inserted into the card reader device 120, the user ID number is acquired from the inserted card (S265), and the user ID number acquired in S265 is transmitted via the network 110. To the customer database 130 to obtain personal information such as name, address, telephone number, etc. for the user ID number (S26).
6).

Then, the printing apparatus 104 is operated to output a product order slip specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S266 is specified. (S267), the user sends this product order slip to the ordering party using the FAX device 106 (S268).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are specified is output by using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries are prevented. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief.

Embodiment 8 FIG. In this embodiment, personal information such as an address, a name, and a telephone number, which has been handwritten by a user on a product order slip in the second embodiment,
Using a card reader device, read the user's ID number written on the card held by the user, query the customer database for the ID number, obtain customer information data of the ID number, and obtain the information The personal information such as the user's name, address, and telephone number is printed and output on the product order slip using the obtained personal information.

FIG. 15 is a block diagram showing a configuration of an order placement apparatus according to the eighth embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 10
2 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a product order slip, and 106 is a product orderer that receives the product order slip.
FAX device for transmitting to an AX device via a telephone line, 11
0 is a network, 111 is a product information database connected to the network 110, and
No. 3 can access the product information database 111 via the network 110. 12
0 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110, and the processing device 103 is a customer database 130 via the network 110. Is accessible.

FIG. 16 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database 111 connected to the network 110 via the network 110 (S271), and S271
Is displayed on the display device 101 (S
272).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S273), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
274) If it is determined in S274 that it has not been determined,
Returning to S273, if it is determined that it has been determined in S274,
The card in which the user's ID number is written is inserted into the card reader device 120, the user's ID number is acquired from the inserted card (S275), and the user's ID number acquired in S275 is transmitted via the network 110. To the customer database 130 to obtain personal information such as the name, address, and telephone number of the user ID number (S27).
6).

Then, the printing apparatus 104 is operated to output a product order form specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S276 is specified. (S277), the user sends this product order slip to the ordering party using the facsimile device 106 (S278).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief.

Embodiment 9 FIG. In this embodiment, personal information such as an address, a name, a telephone number, etc., which is written by a user in
Using a card reader device, read the user's ID number written on the card held by the user, query the customer database for the ID number, obtain customer information data of the ID number, and obtain the information The personal information such as the user's name, address, and telephone number is printed and output on the product order slip using the obtained personal information.

FIG. 17 is a block diagram showing a configuration of an order placement apparatus according to the eighth embodiment of the present invention. In the figure, 10 is an ordering device, 101 is a display device for displaying product information, 10
2 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a product order slip, 105 is an auxiliary storage device that stores a product information database, Reference numeral 106 denotes a facsimile apparatus for transmitting a product order slip to a facsimile apparatus of the ordering party via a telephone line, 110 denotes a network, and 111 denotes a network 11
The processing device 103 can access both the product information database stored in the auxiliary storage device 105 and the product information database 111 via the network 110. The product information database stored in the auxiliary storage device 105 and the product information database 111 connected to the network 110 can be used together. 120 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110, and the processing device 103 is a customer database 130 via the network 110. Is accessible.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105, and the product information database 111 stored in the auxiliary storage device 105 is output from the product information database 111 connected via the network 110. Update information when the basic information of the database is changed, added latest information, and the like are acquired.

FIG. 18 is a flowchart showing the operation of this embodiment. First, a product information database on the auxiliary storage device 105 and a product information database 11 connected to the network 110 via the network 110
1 (S281), and the product information extracted in S281 is displayed on the display device 101 (S28).
2).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S283), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
284) If it is determined in S284 that it has not been determined,
Returning to S283, if it is determined that it has been determined in S284,
The card into which the user ID number is written is inserted into the card reader device 120, the user ID number is acquired from the inserted card (S285), and the user ID number acquired in S285 is transmitted via the network 110. To the customer database 130 to obtain personal information such as name, address, telephone number, etc. for the user ID number (S28).
6).

Then, the printing device 104 is operated to output a product order slip specifying the selected product in a state where the personal information such as the user's name, address, and telephone number obtained in S286 is specified. (S287), the user sends the product order slip to the ordering party using the FAX device 106 (S288).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Further, since only the updated information and the latest information are used in the network, the communication cost required for using the network can be minimized. (5) Using a card reader / printer to output a product order form that specifies personal information such as address, name, and telephone number. No longer occurs. (6) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the solvency of an individual. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief.

Embodiment 10 FIG. This embodiment is different from the fourth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but is directly transmitted to the processing apparatus 103 by the facsimile transmission apparatus (here, facsimile transmission). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 19 is a block diagram showing a configuration of an ordering apparatus according to the tenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. Device, 120 is a card reader device for reading personal information data written on a card held by the user, 140 is a facsimile transmission device for directly transmitting merchandise order slip data to the ordering facsimile device via a telephone line. is there.

Next, the operation of this embodiment will be described. FIG. 20 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S291), and S2
The product information extracted at 91 is displayed on the display device 101 (S292).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S293), and the user selects a product to be purchased. It is determined whether or not it has been determined (S
294), if it is determined in S294 that it has not been determined,
Returning to S293, if it is determined that it has been determined in S294,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S29).
5).

Then, the selected product and the data of the product order form specifying personal information such as the user's name, address, telephone number and the like acquired in S295 are transmitted to the facsimile transmission device 1.
The printer transmits the product order slip transmitted in S296 directly from the printing apparatus 104 (S297).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) Using a FAX communication device, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box.

Embodiment 11 FIG. This embodiment is different from the fifth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but is directly transmitted to the processing apparatus 103 by a facsimile transmission apparatus (here, facsimile transmission). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 21 is a block diagram showing a configuration of an ordering apparatus according to the eleventh embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a copy of a product order slip, 110 is a network,
Reference numeral 111 denotes a product information database connected to the network 110, and the processing device 103 can access the product information database 111 via the network 110. Reference numeral 120 denotes a card reader device for reading personal information data written on a card held by the user, and 140 denotes a FAX which directly transmits merchandise order slip data to a FAX device of the ordering party via a telephone line.
It is a transmitting device.

Next, the operation of this embodiment will be described. FIG. 22 is a flowchart showing the operation of this embodiment. First, a product information database 111 connected to the network 110 via the network 110
(S301), and the product information extracted in S301 is displayed on the display device 101 (S30).
2).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S303), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
304), if it is determined in S304 that it has not been determined,
Returning to S303, if it is determined that it has been determined in S304,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S30).
5).

Then, the data of the selected product and a product order form in which personal information such as the user's name, address, telephone number, etc. obtained in S305 are specified, is transmitted to the FAX transmitting device 1.
The printer sends the product order slip transmitted from S40 directly to the supplier (S306), and outputs a copy of the product order slip transmitted in S306 from the printer 104 (S307).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) The user directly sends F to the product order slip using the FAX communication device.
It is possible to save labor such as performing AX and posting to a post box.

Embodiment 12 FIG. This embodiment is different from the sixth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but is directly transmitted to the processing apparatus 103 by the facsimile transmission apparatus (here, facsimile transmission). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 23 is a block diagram showing a configuration of an ordering apparatus according to the twelfth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. A device 110 is a network, 111 is a product information database connected to the network 110, and the processing device 103 accesses the product information database stored in the auxiliary storage device 105, and stores product information via the network 110. The user can access both the database 111 and the product information database stored in the auxiliary storage device 105 and the product information database 11 connected to the network 110.
1 can be used together. Reference numeral 120 denotes a card reader device for reading personal information data written on a card held by the user, and 140 denotes a FAX transmission device for directly transmitting merchandise order slip data to the FAX device of the order destination via a telephone line.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105, and the product information database 111 stored in the auxiliary storage device 105 Update information when the basic information of the database is changed, added latest information, and the like are acquired.

Next, the operation of this embodiment will be described. FIG. 24 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 and the product information database 111 connected to the network 110 via the network 110 (S311), and the product information extracted in S311 is displayed on the display device 101 ( S312).

Then, from the list of the commodity information displayed on the display device 101, the user searches for the product information to be purchased using the input device 102 (S313), and selects the product to be purchased by the user. It is determined whether or not it has been determined (S
314) If it is determined in S314 that no decision has been made,
Returning to S313, if it is determined that it has been determined in S314,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S31).
5).

Then, the selected commodity and the data of the commodity order slip specifying personal information such as the user's name, address, telephone number, etc. obtained in S315 are transmitted to the FAX transmitting apparatus 1.
The product order sheet is transmitted directly from S40 to the ordering party (S316), and a copy of the product order slip transmitted in S316 is output from the printing device 104 (S317).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Using a card reader / printer to output a product order form that specifies personal information such as address, name, and telephone number. No longer occurs. (5) In addition, since the use of the network is only update information and the latest information, the communication cost required for using the network can be minimized. (6) Using the FAX communication device, the user can directly send a product order slip, and can save time and effort such as directly facsimile or posting to a post box.

Embodiment 13 FIG. This embodiment is different from the seventh embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106 but is directly transmitted to the processing apparatus 103 by the facsimile transmission apparatus (here, facsimile transmission). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 25 is a block diagram showing a configuration of an ordering apparatus according to Embodiment 13 of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device for performing processing corresponding to the input, 104 is a printing device for outputting a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. Device, 110 is a network, 120 is a card reader device for reading ID number data written on a card held by the user,
Reference numeral 130 denotes a customer database connected to the network 110, and the processing device 103
0, the customer database 130 can be accessed. FAX 140 directly transmits product order slip data to the FAX machine of the ordering party via the telephone line
It is a transmitting device.

Next, the operation of this embodiment will be described. FIG. 26 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S321), and S3
The product information extracted in 21 is displayed on the display device 101 (S322).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S323), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
324), if it is determined in S324 that it has not been determined,
Returning to S323, if it is determined that it has been determined in S324,
The card into which the user's ID number is written is inserted into the card reader device 120, the user's ID number is obtained from the inserted card (S325), and the user's ID number obtained in S325 is transmitted via the network 110. To the customer database 130 to obtain personal information such as name, address, telephone number, etc. for the user ID number (S32).
6).

Then, the selected commodity and the data of the commodity order slip specifying personal information such as the user's name, address, telephone number and the like acquired in S326 are transmitted to the FAX transmitting apparatus 1.
The product order form is transmitted directly from S40 to the ordering party (S327), and the copy of the product order slip transmitted in S327 is output from the printing apparatus 104 (S328).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are specified is output by using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries are prevented. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (5) Using a FAX communication device, a user can directly send a product order slip to send a fax, or can save time and effort such as posting to a post box.

Embodiment 14 FIG. This embodiment is different from the eighth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106 but is directly transmitted to the processing apparatus 103 by the facsimile transmission apparatus (here, the facsimile transmission apparatus). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 27 is a block diagram showing a configuration of an ordering apparatus according to Embodiment 14 of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a copy of a product order slip, 110 is a network,
Reference numeral 111 denotes a product information database connected to the network 110, and the processing device 103 can access the product information database 111 via the network 110. 120 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110, and the processing device 103
Is connected to the customer database 13 via the network 110.
0 can be accessed. Reference numeral 140 denotes a facsimile transmission device for directly transmitting commodity order slip data to a facsimile device of the ordering party via a telephone line.

FIG. 28 is a flow chart showing the operation of this embodiment. First, product information is extracted from the product information database 111 connected to the network 110 via the network 110 (S331), and S331
Is displayed on the display device 101 (S
332).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S333), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
334), if it is determined in S334 that it has not been determined,
Returning to S333, if it is determined that it has been determined in S334,
The card into which the user's ID number is written is inserted into the card reader device 120, the user's ID number is acquired from the inserted card (S335), and the user's ID number acquired in S335 is transmitted via the network 110. To the customer database 130 to obtain personal information such as the name, address, and telephone number of the user ID number (S33).
6).

Then, the selected commodity and the data of the commodity order form specifying personal information such as the user's name, address, telephone number and the like acquired in S 336 are transmitted to the FAX transmitting apparatus 1.
The printer transmits the product order slip transmitted in S337 directly to the supplier (S337), and outputs a copy of the product order slip transmitted in S337 from the printing apparatus 104 (S338).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (5) Using a FAX communication device, a user can directly send a product order slip to send a fax, or can save time and effort such as posting to a post box.

Embodiment 15 FIG. This embodiment is different from the ninth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but is directly transmitted to the processing apparatus 103 by a facsimile transmission apparatus (here, facsimile transmission). The device is a device that directly outputs a form existing as data in the processing device 103 to a telephone line in the same manner as a facsimile, and is configured to be connected to a facsimile modem card and transmitted. .

FIG. 29 is a block diagram showing a configuration of the ordering apparatus according to the fifteenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. A device 110 is a network, 111 is a product information database connected to the network 110, and the processing device 103 accesses the product information database stored in the auxiliary storage device 105, and stores product information via the network 110. The user can access both the database 111 and the product information database stored in the auxiliary storage device 105 and the product information database 11 connected to the network 110.
1 can be used together. 120 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110,
The processing device 103 can access the customer database 130 via the network 110. Reference numeral 140 denotes a facsimile transmission device for directly transmitting commodity order slip data to a facsimile device of the ordering party via a telephone line.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105. The product information database 111 stored in the auxiliary storage device 105 Update information when the basic information of the database is changed, added latest information, and the like are acquired.

FIG. 30 is a flow chart showing the operation of this embodiment. First, a product information database on the auxiliary storage device 105 and a product information database 11 connected to the network 110 via the network 110
1 (S341), and displays the product information extracted in S341 on the display device 101 (S34).
2).

[0093] The user searches the commodity information list displayed on the display device 101 for commodity information to be purchased using the input device 102 (S343), and selects the commodity to be purchased by the user. It is determined whether or not it has been determined (S
344) If it is determined in S344 that it has not been determined,
Returning to S343, if it is determined that it has been determined in S344,
The card into which the user's ID number is written is inserted into the card reader device 120, the user's ID number is acquired from the inserted card (S345), and the user's ID number acquired in S345 is transmitted via the network 110. Inquiry to the customer database 130 to obtain personal information such as name, address, telephone number, etc. for the user ID number (S34).
6).

Then, the data of the selected product and the product order form in which the personal information such as the user's name, address, telephone number and the like acquired in S346 are specified, are transmitted to the FAX transmitting device 1.
The product order is transmitted directly from S40 to the ordering party (S347), and the copy of the product order slip transmitted in S347 is output from the printing device 104 (S348).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Further, since only the updated information and the latest information are used in the network, the communication cost required for using the network can be minimized. (5) Using a card reader / printer to output a product order form that specifies personal information such as address, name, and telephone number. No longer occurs. (6) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the solvency of an individual. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (7) Using a FAX communication device, a user can directly perform a FAX to send a product order slip or save time and effort such as posting to a post box.

Embodiment 16 FIG. This embodiment is different from the fourth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 31 is a block diagram showing a configuration of an ordering apparatus according to the sixteenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. The device 120 is a card reader device for reading personal information data written on a card held by the user. Also, the processing device 1
Reference numeral 03 indicates that an electronic mail can be transmitted to the electronic mail terminal of the order destination via a network.

Next, the operation of this embodiment will be described. FIG. 32 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S351), and S3
The product information extracted in 51 is displayed on the display device 101 (S352).

[0099] The user searches the commodity information list displayed on the display device 101 for product information to be purchased using the input device 102 (S353), and selects the product to be purchased by the user. It is determined whether or not it has been determined (S
354), if it is determined in S354 that it has not been determined,
Returning to S353, if it is determined that it has been determined in S354,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S35).
5).

Then, the selected product and the data of the product order form specifying personal information such as the user's name, address, telephone number, etc. obtained in S355 are directly sent to the order destination via the network as e-mail. (S35)
6) The copy of the product order slip transmitted in S356 is output from the printing device 104 (S357).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) Using the electronic mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (5) The order information is transmitted as data to transmit the product order slip using the e-mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiment 17 FIG. This embodiment is different from the fifth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 33 is a block diagram showing a configuration of an ordering apparatus according to the seventeenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a copy of a product order slip, 110 is a network,
Reference numeral 111 denotes a product information database connected to the network 110, and the processing device 103 can access the product information database 111 via the network 110. Reference numeral 120 denotes a card reader device for reading personal information data written on a card held by the user. Further, the processing device 103 can transmit an e-mail to the e-mail terminal of the order destination via a network.

Next, the operation of this embodiment will be described. FIG. 34 is a flowchart showing the operation of this embodiment. First, a product information database 111 connected to the network 110 via the network 110
Is obtained from the display device (S361), and the product information extracted in S631 is displayed on the display device 101 (S36).
2).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S363), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
364) If it is determined in S364 that it has not been determined,
Returning to S363, if it is determined that it has been determined in S364,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S36).
5).

Then, the selected product and the data of the product order form in which personal information such as the user's name, address, telephone number, etc. obtained in S365 are specified, are sent directly to the order destination via the network as e-mail. (S36)
6) The copy of the product order slip transmitted in S366 is output from the printing device 104 (S367).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) Using the electronic mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (5) The order information is transmitted as data to transmit the product order slip using the e-mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiment 18 FIG. This embodiment is different from the sixth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 35 is a block diagram showing a configuration of an ordering apparatus according to the eighteenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. A device 110 is a network, 111 is a product information database connected to the network 110, and the processing device 103 accesses the product information database stored in the auxiliary storage device 105, and stores product information via the network 110. The user can access both the database 111 and the product information database stored in the auxiliary storage device 105 and the product information database 11 connected to the network 110.
1 can be used together. Reference numeral 120 denotes a card reader device for reading personal information data written on a card held by the user. Further, the processing device 103 can transmit an e-mail to the e-mail terminal of the order destination via a network.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105, and the product information database 111 stored in the auxiliary storage device 105 Update information when the basic information of the database is changed, added latest information, and the like are acquired.

Next, the operation of this embodiment will be described. FIG. 36 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 and the product information database 111 connected to the network 110 via the network 110 (S371), and the product information extracted in S371 is displayed on the display device 101 (S371). S372).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S373), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
374) If it is determined in S374 that it has not been determined,
Returning to S373, if it is determined that it has been determined in S374,
The card into which the user's personal information is written is inserted into the card reader device 120, and the personal information such as the user's name, address, and telephone number is acquired from the inserted card (S37).
5).

Then, the selected product and the data of the product order form in which personal information such as the user's name, address, telephone number and the like obtained in S375 are specified are directly sent to the order destination via the network as e-mail. (S37)
6) The copy of the product order slip transmitted in S376 is output from the printing device 104 (S377).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are specified is output by using a processing device and a printing device, the number of processes performed by the user is reduced, and entry dripping and entry errors do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, reducing the amount of processing performed by the user, and causing omissions or incorrect entries. No longer occurs. (5) In addition, since the use of the network is only update information and the latest information, the communication cost required for using the network can be minimized. (6) Using the electronic mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (7) The order information is transmitted as data to transmit the product order slip using the e-mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiment 19 FIG. This embodiment is different from the seventh embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 37 is a block diagram showing a configuration of the ordering apparatus according to the nineteenth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device for performing processing corresponding to the input, 104 is a printing device for outputting a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. Device, 110 is a network, 120 is a card reader device for reading ID number data written on a card held by the user,
Reference numeral 130 denotes a customer database connected to the network 110, and the processing device 103
0, the customer database 130 can be accessed. Further, the processing device 103 can transmit an e-mail to the e-mail terminal of the order destination via a network.

Next, the operation of this embodiment will be described. FIG. 38 is a flowchart showing the operation of this embodiment. First, product information is extracted from the product information database on the auxiliary storage device 105 (S381), and S3
The product information extracted at 81 is displayed on the display device 101 (S382).

[0118] Then, from the list of table information displayed on the display device 101, the user searches the product information to be purchased using the input device 102 (S383), and selects the product to be purchased by the user. It is determined whether or not it has been determined (S
384) If it is determined in S384 that it has not been determined,
Returning to S383, if it is determined that it has been determined in S384,
The card into which the user's ID number is written is inserted into the card reader device 120, the user's ID number is acquired from the inserted card (S385), and the user's ID number acquired in S385 is transmitted via the network 110 To the customer database 130 to obtain personal information such as the name, address, and telephone number of the user ID number (S38).
6).

Then, the selected product and the data of the product order form specifying personal information such as the user's name, address, telephone number, etc. acquired in S386 are directly sent as an e-mail via the network to the order destination. (S38)
7) The copy of the product order slip transmitted in S387 is output from the printing device 104 (S388).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are specified is output by using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries are prevented. (2) Since the merchandise information is data in the auxiliary storage device, the medium used for distribution is an inexpensive digital medium such as a CD-ROM. As a result, paper costs and shipping costs are lower than in the case of distribution on paper media such as catalog books. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (5) Using the electronic mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (6) The order information is transmitted as data in order to transmit the product order slip using the e-mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiment 20 FIG. This embodiment is different from the eighth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 39 is a block diagram showing a configuration of the ordering apparatus according to the twentieth embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing corresponding to the input, 104 is a printing device that outputs a copy of a product order slip, 110 is a network,
Reference numeral 111 denotes a product information database connected to the network 110, and the processing device 103 can access the product information database 111 via the network 110. 120 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110, and the processing device 103
Is connected to the customer database 13 via the network 110.
0 can be accessed. Further, the processing device 103 can transmit an e-mail to the e-mail terminal of the order destination via a network.

FIG. 40 is a flow chart showing the operation of this embodiment. First, product information is extracted from the product information database 111 connected to the network 110 via the network 110 (S391), and S391
Is displayed on the display device 101 (S
392).

Then, from the list of table information displayed on the display device 101, the user searches for product information to be purchased using the input device 102 (S393), and selects a product to be purchased by the user. It is determined whether or not it has been determined (S
394) If it is determined in S394 that it has not been determined,
Returning to S393, if it is determined that it has been determined in S394,
The card into which the user ID number is written is inserted into the card reader device 120, the user ID number is acquired from the inserted card (S395), and the user ID number acquired in S395 is transmitted via the network 110. And obtains personal information such as name, address, telephone number, etc. for the user ID number by referring to the customer database 130 (S39).
6).

Then, the selected product and the data of the product order form in which personal information such as the user's name, address, telephone number and the like acquired in S396 are specified are directly sent to the order destination via the network as e-mail. (S39)
7) The copy of the product order slip transmitted in S397 is output from the printing device 104 (S398).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected by the network is used, the information that the user sees is immediately changed only by modifying the product information database on the network. No longer. (3) Using a card reader / printer to output a product order slip specifying personal information such as address, name, and telephone number, the number of processes performed by the user is reduced, and omissions or erroneous entries are made. No longer occurs. (4) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the individual's solvency. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (5) Using the e-mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (6) The order information is transmitted as data in order to transmit the product order slip using the e-mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiment 21 FIG. This embodiment is different from the ninth embodiment in that the commodity order form printed by the printing apparatus 104 is not transmitted to the ordering party by the facsimile apparatus 106, but the data of the commodity order form is directly transmitted by e-mail via a network. This is sent to the supplier.

FIG. 41 is a block diagram showing a configuration of the ordering apparatus according to the twenty-first embodiment of the present invention. In the figure, 10
Is an ordering device, 101 is a display device for displaying product information, 1
02 is an input device for the user to select product information, 103 is a processing device that performs processing in response to the input, 104 is a printing device that outputs a copy of a product order slip, and 105 is an auxiliary storage in which a product information database is stored. A device 110 is a network, 111 is a product information database connected to the network 110, and the processing device 103 accesses the product information database stored in the auxiliary storage device 105, and stores product information via the network 110. The user can access both the database 111 and the product information database stored in the auxiliary storage device 105 and the product information database 11 connected to the network 110.
1 can be used together. 120 is a card reader device for reading personal information data written on a card held by the user, 130 is a customer database connected to the network 110,
The processing device 103 can access the customer database 130 via the network 110. Further, the processing device 103 can transmit an e-mail to the e-mail terminal of the order destination via a network.

The basic information of the product information is stored in the product information database stored in the auxiliary storage device 105, and the product information database 111 stored in the auxiliary storage device 105 is read from the product information database 111 connected by the network 110. Update information when the basic information of the database is changed, added latest information, and the like are acquired.

FIG. 42 is a flow chart showing the operation of this embodiment. First, a product information database on the auxiliary storage device 105 and a product information database 11 connected to the network 110 via the network 110
1 (S401), and displays the product information extracted in S401 on the display device 101 (S40).
2).

[0131] The user searches the commodity information list displayed on the display device 101 for product information to be purchased using the input device 102 (S403), and selects the product to be purchased by the user. It is determined whether or not it has been determined (S
404), if it is determined in S404 that it has not been determined,
Returning to S403, if it is determined that it has been determined in S404,
The card into which the user's ID number is written is inserted into the card reader device 120, the user's ID number is obtained from the inserted card (S405), and the user's ID number obtained in S405 is transmitted via the network 110. To the customer database 130 to obtain personal information such as the name, address, and telephone number of the user ID number (S40).
6).

Then, the selected product and the data of the product order form specifying personal information such as the user's name, address, and telephone number obtained in S406 are directly sent to the ordering destination via the network as e-mail. (S40)
7) The copy of the product order slip transmitted in S407 is output from the printing device 104 (S408).

In this embodiment, since the order processing is performed as described above, the following is possible. (1) Since a product order form in which a product number and a product name are clearly specified is output using a processing device and a printing device, the number of processes performed by the user is reduced, and omissions or erroneous entries do not occur. (2) Since the product information database connected via the network is used, the information viewed by the user is immediately changed only by modifying the product information database on the network. Will not start. (3) Since most of the product information is data stored in the auxiliary storage device, the medium used for distribution is CD-RO.
Inexpensive digital media such as M. for that reason,
Paper and postage costs are lower compared to distribution on paper media such as catalog books. (4) Further, since only the updated information and the latest information are used in the network, the communication cost required for using the network can be minimized. (5) Using a card reader / printer to output a product order form that specifies personal information such as address, name, and telephone number. No longer occurs. (6) In addition, since personal data can be collectively managed at a place connected to a network, it is possible to check the solvency of an individual. Therefore, it is possible to eliminate the necessity of sending a product order slip due to mischief. (7) Using the e-mail transmission function, the user can save time and effort such as directly facsimile sending a product order slip or posting to a post box. (8) The order information is transmitted as data to transmit the product order slip using the electronic mail transmission function.
Therefore, the contractor can save the trouble of digitizing the order information.

Embodiments 7, 8, 9, 13, 1
In 4, 15, 19, 20, and 21, the processing device 103 transmits the customer database 130 via the network 110.
The personal information corresponding to the ID number is acquired by inquiring the customer database 1 via the network 110 by the card reader device 120.
The personal information corresponding to the ID number may be acquired by inquiring the ID number to 30 and the acquired personal information may be output to the processing device 103.

Embodiments 4, 5, 6, 7, 8,
9, 10, 11, 12, 13, 14, 15, 16, 1
7, 18, 19, 20, 21 the card reader device 1
The personal information of the user is acquired by reading the personal information data and the ID number written on the card held by the user using the personal computer 20, but acquiring the personal information of the user If so, the card reader device 1
The reading device is not limited to 20, and another reading device or the like may be used.

[0136]

As described above, according to the present invention, the storage means stores the database of the product information, and the processing means allows the user to search the database of the product information stored in the storage means. The product order slip on which the selected product information is printed is output from the printing means, and the facsimile apparatus transmits the product order slip output from the printing means to the shipping destination. hand,
Since the product order form with the product number and product name is output, the number of processes performed by the user is reduced. The medium used in this case is CD-
It is an inexpensive digital medium such as a ROM, so that there is an effect that the paper cost and the postage are reduced as compared with the distribution using a paper medium such as a catalog book.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of an ordering device according to a first embodiment of the present invention.

FIG. 2 is a flowchart showing an operation of the first embodiment.

FIG. 3 is a block diagram illustrating a configuration of an order placement apparatus according to a second embodiment of the present invention.

FIG. 4 is a flowchart showing an operation of the second embodiment.

FIG. 5 is a block diagram illustrating a configuration of an ordering device according to a third embodiment of the present invention.

FIG. 6 is a flowchart showing the operation of the third embodiment.

FIG. 7 is a block diagram illustrating a configuration of an ordering device according to a fourth embodiment of the present invention.

FIG. 8 is a flowchart showing the operation of the fourth embodiment.

FIG. 9 is a block diagram showing a configuration of an ordering device according to a fifth embodiment of the present invention.

FIG. 10 is a flowchart showing an operation of the fifth embodiment.

FIG. 11 is a block diagram illustrating a configuration of an ordering device according to a sixth embodiment of the present invention.

FIG. 12 is a flowchart showing the operation of the sixth embodiment.

FIG. 13 is a block diagram illustrating a configuration of an ordering device according to a seventh embodiment of the present invention.

FIG. 14 is a flowchart showing an operation of the seventh embodiment.

FIG. 15 is a block diagram illustrating a configuration of an order placement apparatus according to an eighth embodiment of the present invention.

FIG. 16 is a flowchart showing the operation of the eighth embodiment.

FIG. 17 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 9 of the present invention.

FIG. 18 is a flowchart showing the operation of the ninth embodiment.

FIG. 19 is a block diagram illustrating a configuration of an order placement apparatus according to a tenth embodiment of the present invention.

FIG. 20 is a flowchart showing an operation of the tenth embodiment.

FIG. 21 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 11 of the present invention.

FIG. 22 is a flowchart showing an operation of the eleventh embodiment.

FIG. 23 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 12 of the present invention.

FIG. 24 is a flowchart showing an operation of the twelfth embodiment.

FIG. 25 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 13 of the present invention.

FIG. 26 is a flowchart showing an operation of the thirteenth embodiment.

FIG. 27 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 14 of the present invention.

FIG. 28 is a flowchart showing an operation of the fourteenth embodiment.

FIG. 29 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 15 of the present invention.

FIG. 30 is a flowchart showing an operation of the fifteenth embodiment.

FIG. 31 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 16 of the present invention.

FIG. 32 is a flowchart showing an operation of the sixteenth embodiment.

FIG. 33 is a block diagram illustrating a configuration of an order placement apparatus according to Embodiment 17 of the present invention.

FIG. 34 is a flowchart showing an operation of the seventeenth embodiment.

FIG. 35 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 18 of the present invention.

FIG. 36 is a flowchart showing an operation of the eighteenth embodiment.

FIG. 37 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 19 of the present invention.

FIG. 38 is a flowchart showing an operation of the nineteenth embodiment.

FIG. 39 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 20 of the present invention.

FIG. 40 is a flowchart showing an operation of the twentieth embodiment.

FIG. 41 is a block diagram showing a configuration of an order placement apparatus according to Embodiment 21 of the present invention.

FIG. 42 is a flowchart showing an operation of the twenty-first embodiment.

[Explanation of symbols]

 Reference Signs List 10 ordering device 101 display device 102 input device 103 processing device 104 printing device 105 auxiliary storage device (storage means) 106 facsimile device 110 network 111 product information database 120 card reader device (personal information acquisition means) 130 customer database (personal information acquisition means) 140 fax transmission device

Claims (13)

[Claims] 1. A storage means in which a database of product information is stored, and a product order form in which a user searches a database of product information stored in the storage means, and the product information selected by the user is specified. An ordering apparatus comprising: a processing unit that outputs a product order from a printing unit; and a facsimile device that transmits a product order slip output from the printing unit to a destination. 2. A processing unit connected to a network, which causes a user to search a database of product information connected to the network, and causes a printing unit to output a product order slip specifying product information selected by the user. And a facsimile device for transmitting a commodity order slip output from the printing means to a shipping destination. 3. A storage means storing a database of product information, connected to a network, and allowing a user to search a database of product information connected to the network and a database of product information stored in the storage means. Processing means for causing a printing means to output a product order slip on which product information selected by the user is specified; and a facsimile apparatus for transmitting the product order slip output from the printing means to a shipping destination. And ordering equipment. 4. A card reader into which a card in which personal information of a user is written is inserted, and said processing means causes the information written in the card inserted in the card reader to be read, and 4. The ordering apparatus according to claim 1, wherein information is acquired, and a commodity order slip in which the commodity information selected by the user and the acquired personal information are specified is output from a printing unit. 5. A customer database in which a user's ID number and personal information corresponding to the ID number are stored, and a card reader into which a card in which the user's ID number is written is inserted. The information written on the card inserted in the card reader is read, the ID number of the user is obtained, and the obtained ID number is referred to the customer database to obtain the personal information corresponding to the ID number. 4. The ordering apparatus according to claim 1, wherein the printing unit outputs a product order form in which the selected product information and the acquired personal information are specified. 6. A storage unit in which a database of product information is stored, a personal information obtaining unit for obtaining personal information of a user, and a user searching a database of product information stored in the storage unit. Obtaining the personal information of the user from the personal information obtaining means, and directly transmitting the product information selected by the user and the data of the product order form specifying the obtained personal information to the shipping destination via the FAX transmission means. An ordering device comprising: a processing unit for transmitting. 7. A personal information acquisition means for acquiring personal information of a user, and connected to a network, wherein the user is allowed to search a database of merchandise information connected to the network. Processing means for acquiring personal information of the user and directly transmitting data of the product information selected by the user and data of a product order slip specifying the obtained personal information to a shipping destination via a facsimile transmitting means; An ordering device characterized by the following. 8. A storage means for storing a database of product information, a personal information obtaining means for obtaining personal information of a user, and a network for connecting the user to the product information connected to the network. A database and a database of product information stored in the storage unit are searched, personal information of the user is obtained from the personal information obtaining unit, and the product information selected by the user and the obtained personal information are specified. Processing means for directly transmitting data of a product order slip to a shipping destination via facsimile transmission means. 9. A storage unit storing a database of product information, a personal information obtaining unit for obtaining personal information of a user, and a user searching a database of product information stored in the storage unit. Acquiring the personal information of the user from the personal information acquiring means, and sending the product information selected by the user and the data of the product order form specifying the obtained personal information as an e-mail to a shipping destination via a network. An ordering device, comprising: processing means for directly transmitting. 10. A personal information obtaining means for obtaining personal information of a user, connected to a network, and allowing a user to search a database of merchandise information connected to the network. Processing means for acquiring personal information of the user, and directly transmitting, as an e-mail, data of a commodity order form specifying the commodity information selected by the user and the acquired personal information to a shipping destination via an e-mail. An ordering device characterized by the above-mentioned. 11. A storage unit in which a database of product information is stored, a personal information obtaining unit for obtaining personal information of a user, and a network, wherein the user is provided with a product information storage device connected to the network. A database and a database of product information stored in the storage unit are searched, personal information of the user is obtained from the personal information obtaining unit, and the product information selected by the user and the obtained personal information are specified. Processing means for directly transmitting data of a product order slip as e-mail to a shipping destination via a network. 12. The personal information acquiring means comprises a card reader into which a card in which the user's personal information is written is inserted, and the processing means comprises a card reader from the card inserted into the card reader. The ordering device according to claim 6, 7, 8, 9, 10, or 11, wherein the ordering device acquires personal information. 13. The personal information acquisition means according to claim 1, wherein
A card reader into which a card in which a D number is written is inserted; and a customer database in which personal information corresponding to the ID number of the user and the ID number is stored. 11. The system according to claim 6, wherein an ID number of the user is obtained, and the obtained ID number is referred to the customer database to obtain personal information corresponding to the ID number. 11. The ordering apparatus according to item 11.