JPH0918573A - Telephone managing method and information processor - Google Patents

Abstract

PURPOSE: To enable a user to decide whether or not a telephone call is conveyed to the called person after confirming the origination source by acquiring the origination source telephone number and referring to telephone call management information. CONSTITUTION: When an interruption is initiated by telephone termination, the origination source telephone number is acquired to relative information (link information) on the origination source telephone number through retrieval from an address information management table (ADR-TBL) based upon the origination source telephone number. When it is judged that the telephone call is conveyed from the registration contents of telephone call management information on the origination source telephone number, origination source information of the origination source telephone number, etc., is displayed and the user is informed of the telephone call from the origination source. In other cases, the date and time of the reception and the obtained origination source telephone number are stored in an origination source telephone history information storage part (HIS-TBL) 13a. The service through which the telephone number of the origination source can be obtained at the time of the reception of the telephone call is utilized, the origination source which can be accepted is optionally specified, and the handling of the telephone call can be controlled according to the origination source.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone management method and a telephone management system for performing a telephone intermediary process by utilizing a service capable of acquiring a telephone number of a caller when receiving a telephone call. Further, the present invention uses an information processing apparatus having a telephone line connecting unit, a clock unit, and a storage unit and capable of realizing an address information management unit including telephone number information and a sender name, at the time of receiving a telephone call. The present invention relates to a telephone management method for acquiring a caller's telephone number and managing reception of a telephone according to the information, and an information processing apparatus having a telephone management function.

[0002]

2. Description of the Related Art Conventionally, in an information processing apparatus having a public telephone line connection interface and a telephone intermediary function, when a call is made from a caller via the line, it is received (received). ) All the phone calls to the user.

Therefore, in the past, there was a problem that a large amount of wasted time was spent because an unnecessary call was received and the work using the information processing device had to be interrupted each time.

Further, in an answering machine or the like, the sender cannot be specified until the called party receives the call. Therefore, a useless call charge is simply required to specify the other party.

Further, in the past, it was not possible to deal with answering machines or the like depending on the sender. For this reason, the answering machine for each sender is handled by sending the ID number from the sender.

[0006]

As described above, in the prior art, in an information processing apparatus having a public telephone line connection interface and a telephone intermediary function, a call was originated from a sender via the line. At that time, he was following all the incoming (received) phone calls to the user. For this reason, conventionally, there has been a problem that a wasteful time is largely consumed because an unnecessary call is received and the work using the information processing device must be interrupted each time.

[0007] Conventionally, in an answering machine or the like, the caller cannot specify the caller until the called party receives the call, which causes a problem that a useless call charge is required to specify the callee. Had. Further, conventionally, since it was not possible to deal with answering machines or the like depending on the sender, there is a problem that it is necessary to respond to the answering machine according to the sender by transmitting an ID number from the sender.

The present invention has been made in view of the above circumstances,
In an information processing device with a telephone function, a service that can obtain the telephone number of the caller when receiving a call, specify the caller to be relayed arbitrarily, and control the transfer of the call by the caller. An object of the present invention is to provide a telephone management method and a telephone management system of an information processing device that realizes a function.

Further, the present invention is an information processing apparatus having a telephone line connecting means, a clock means, and a storing means, which can realize a managing means of address information including telephone number information and a sender name. When making a call, the user can select whether or not to make a call after confirming the caller, and at the time of receiving a call, the caller's phone number and the date and time of the call are recorded and It is an object of the present invention to provide a telephone management method and a telephone management system which have a function of keeping a record of who made a call and recording the history information to the user at the request of the user or automatically by the device. To do.

Further, according to the present invention, in an information processing apparatus having a telephone function, in addition to the above-mentioned intermediary function, when the sender has transmission contents, the contents can be automatically transmitted to the sender. An object of the present invention is to provide a telephone management method and a telephone management system to which a function is added.

[0011]

SUMMARY OF THE INVENTION The present invention has a telephone line connection means, a clock means, and a storage means, and is information capable of realizing address information management means including telephone number information and sender name. A method of managing reception of a telephone by using a service that allows a telephone number of a caller to be acquired when receiving a telephone by using a processing device, wherein the address information management means includes:
When the management information is registered in association with the telephone number information and the information processing apparatus determines that a telephone call is received during operation, it acquires the source telephone number and the acquired telephone number is acquired from the address information management means. Acquires the transfer management information attached to, determines whether the transfer is permitted, transfers the caller's telephone to the user when the transfer is permitted, and otherwise receives the date and time from the clock means. Is received, and the received date and time and the acquired caller telephone number are stored in the storage means to manage the reception of the telephone.

Further, the present invention comprises a telephone line connecting means,
An information processing device having a clock means and a storage means and capable of realizing a management means for address information including telephone number information and a sender name is used, and a service capable of obtaining the sender's telephone number when receiving a call is used. In the method of managing reception of a telephone, the telephone number information is registered in the address information management means, and when the information processing device determines that a telephone call is received during operation, the source telephone number is determined. It is determined whether or not the acquired telephone number is registered in the address information management means, and when registration is managed, the caller's phone is transferred to the user, and the caller not registered and managed is called. On the other hand, it is characterized in that the date and time of reception is acquired from the clock means without any intermediary to the user, and the date and time of reception and the acquired telephone number of the sender are stored and stored in the storage means.

Further, the present invention, in the above method, has a processing mode for storing the acquired caller's telephone number and the received date and time without making any intermediary to the user when the incoming call is judged. Is characterized by.

Further, according to the present invention, in the above method, when it is determined that a telephone call is received when the information processing apparatus is not used, no transfer is made to the user, and the acquired telephone number and the received telephone number are received. It is characterized by having means for storing the date and time.

According to the present invention, in the above method, when the acquired caller's telephone number is permitted to be transferred by the address information manager, the address information manager determines the acquired caller's phone number. It is characterized by having means for acquiring the name information of the sender and notifying the user.

Further, according to the present invention, in the above method, while the information processing apparatus is in use, the telephone reception contents including the telephone number of the sender and the reception date and time are accumulated and held, and according to the user's instruction,
Alternatively, it is characterized by having means for notifying the user when the information processing apparatus is activated.

Further, according to the present invention, in the above method, when the information processing apparatus is in use, the telephone reception contents including the telephone number of the sender and the reception date and time are accumulated and retained so that the user can start the information processing apparatus. It is characterized by having means to inform.

Further, in the present invention, in the above method, message information to be transmitted to an arbitrary transmission source is stored for each transmission source, and when a call is received from the transmission source to which the message information is transmitted, It is characterized by having means for transmitting and outputting the corresponding message.

Further, the present invention is an information processing apparatus having a telephone management function, which stores a table for storing and managing registered telephone number information, and means for acquiring a telephone number of a caller when an incoming call is received. A method to search the table based on the acquired caller's phone number when an incoming call arrives and determine whether or not the corresponding registered phone number is registered, and a call when the caller's phone number is registered in the table And a means for storing the received information including the originator telephone number acquired when the registration processing is not performed.

The present invention is also an information processing apparatus having a telephone management function, which stores and manages registered management information including registered telephone number information and reception mode designation information corresponding to the information. A method for acquiring the caller's phone number when receiving a call, and when receiving a call, refer to the table based on the acquired caller's phone number to see if there is a corresponding registered phone number, and respond to the corresponding registered phone number. It is characterized by comprising means for recognizing the mode and determining whether or not to make a telephone transfer, and means for storing the received information including the acquired caller telephone number when the telephone is not transferred. And

Further, the present invention is, in the above-mentioned information processing apparatus, a means for acquiring a caller's telephone number when an incoming call is received, and reception information including the caller's telephone number when the caller's telephone number is acquired. It is characterized by comprising means for accumulating and saving and means for outputting a list of received information including the saved source telephone number.

Further, the present invention is an information processing apparatus having a telephone management function, and a means for obtaining a telephone number of a caller when an incoming call is received, and a means for determining whether or not the telephone can be relayed. A means to judge, a method to save the received information including the acquired caller's telephone number each time an incoming call is received when the call cannot be transferred, and a list of received information including the saved caller's phone number. And means for outputting.

Further, the present invention is an information processing apparatus having a telephone management function, and a means for acquiring a telephone number of a caller at the time of receiving an incoming call, and a method for determining whether or not the telephone can be relayed. A means for judging, a method for notifying the recipient side of the acquired caller's telephone number when receiving a call when the call can be transferred, and a method for notifying the caller when the call cannot be transferred, It is characterized by comprising means for storing the received information including the acquired source telephone number and means for outputting a list of received contents including the stored source telephone number.

Further, the present invention, in the above-mentioned information processing apparatus, has means for acquiring time information at the time of incoming call, and receives the caller's telephone number acquired at the time of incoming call and the time information at the time of incoming call in correspondence with each other. It is characterized by storing information.

Further, the present invention, in the above-mentioned information processing apparatus, has means for registering and managing a sender's telephone number and sender name, and means for acquiring time information at the time of incoming call, which is acquired at the time of incoming call. It is characterized in that reception information in which the transmission source telephone number and the transmission source name are associated with the time information at the time of reception is stored.

Further, in the above information processing apparatus of the present invention, the process of storing the received information includes a process of storing the received message information in association with the caller telephone number.

[0027]

According to the present invention, in an information processing apparatus having a telephone function, when a call is transferred, a service that can acquire a caller's telephone number is used to confirm the caller and whether or not the user transfers the call. By deciding whether or not to make a transfer only to the call from the source specified by the user,
It is possible to realize a telephone intermediary service function in which the intermediary call originator can be arbitrarily specified and the telephone intermediary service can be controlled by the originator.

In addition, when making a call, after confirming the caller, the user can select whether or not to make a call, and at the time of receiving a call, the caller's phone number and the reception date and time are recorded. Then, it is possible to realize a function of keeping a history of who made a call and when the call was received, or the device automatically informs the user of the history information when requested by the user.

Further, in the information processing apparatus having the telephone function, in addition to the above-mentioned intermediary function, when the sender has the contents to be transmitted, a function capable of automatically transmitting the contents to the sender is added. be able to.

[0030]

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a main part of a personal type information processing apparatus (for example, a word processor, a portable computer, etc.) in an embodiment of the present invention.

In the figure, 11 is a C that controls the entire system.
It is a PU, and here, regarding telephone intermediary processing, FIG.
It also has an execution control function for processing as shown in FIG. or,
Regarding the telephone intermediary processing, it has a display processing control function as shown in FIGS. This CPU input device 11
Here, in the standby mode after the operation is completed by turning off the power supply of the system, the sleep mode is changed to the operation mode when a call is received, and the sleep state is returned when the processing is completed.

A ROM 12 stores various control programs executed by the CPU 11 and fixed information. 13
Is a RAM provided with a work area used for the processing of the CPU 11, a storage area for an execution program, and the like.
In the battery-backed area, there is a caller telephone history information storage unit (HIS-TBL) 13a that stores caller telephone history information, such as a caller's telephone number and a call reception date and time, according to the order of receiving calls. Provided,
An address information management table (ADR-TBL) 13b is provided in which telephone number information, a sender name, and agency management information are registered in association with each other. The originator telephone history information storage unit (HIS-TBL) 13a and the address information management table (ADR-TBL) 13b can be accessed even in the standby mode after the operation is completed by turning off the power switch of the system. .

Reference numeral 14 is a clock module (RTC) having a battery-backed storage memory, in which the time and date information currently being clocked is read every time a telephone number is stored, and the telephone reception date and time is used as the telephone reception date and time. It is stored in association with the number.

15 is a telephone line (TL) and a telephone (Te
l) and a telephone transmission / reception unit (TTRU) interposed between the system bus and the telephone, which controls incoming / outgoing calls of the telephone.
PU11 is notified, and under the control of CPU11, a response message is sent to the sender via the telephone line (TL). The telephone transmitting / receiving unit (TTRU) 15 operates normally in response to an incoming call in the standby mode after the system power switch is turned off, and enters the standby mode in accordance with the standby mode of the CPU 11.

Reference numeral 16 denotes a keyboard controller (KBC) for controlling the key input of the keyboard (KB).
A display controller (DISP-CONT) 7 controls the display of the display unit (DISP).

2 to 4 are flow charts showing the processing procedure in each state of the above embodiment. FIG. 2 shows that, in the above embodiment, a telephone call is made in the standby mode when the information processing apparatus is not used, that is, when the power switch is in the power off state (there is a call from the sender).
It is a flow chart which shows a processing procedure at the time.

In FIG. 2, S21 is a processing step for obtaining a caller telephone number when an interruption occurs due to an incoming call. S22 is a clock module (RTC) 1
4, the current time and date information is acquired and associated with the caller telephone number, the caller telephone history information storage unit (HIS-T
BL) 13a.

S23 is a processing step for searching the address information management table (ADR-TBL) 13b with the acquired caller telephone number and acquiring the related information (link data). S24 is a processing step of setting a notification flag for notifying the user that there is a call when the information processing apparatus is activated, that is, when the power switch is powered on. S25 is a processing step in which the system power is turned off to put the system in a standby state.

FIG. 3 is a flow chart showing a processing procedure when the information processing apparatus in the above embodiment is started (when the power switch is turned on). In FIG. 3, S31 is a judgment step for judging whether or not there is a call by referring to the notification flag. S32 is a processing step of displaying that a call has been made and notifying the user by voice or the like. A display example at this time is shown in FIG.

Step S33 is a judgment step for judging whether or not to display a list of call originator's phone calls (details of incoming calls) when it is recognized that there is a call by referring to the notification flag from the contents of the user's instruction. .

When it is determined in step S31 that the notification flag is not set, or in step S33.
When there is an instruction not to display the list (details of the incoming call), the normal processing by the original processing function of the apparatus starts.

S34 is a list from the user (details of incoming call)
When there is a display instruction, the telephone number of the caller received when the information processing device is not in use, based on the caller's call history information recorded in the caller's telephone history information storage unit (HIS-TBL) 13a. And a call origination phone call history list (details of incoming calls) consisting of the date and time of call reception and the like (or display with voice). A display example at this time is shown in FIG. In this process, when a call is received from the caller of the preset phone number, the process of returning a message registered in advance to the caller, or sending the message of the caller to the caller's phone number It is also possible to carry out a process of recording in association with each other and outputting the list (details of the incoming call) when the list is displayed. An example of registration information at the time of returning a message registered in advance at this time to the sender is shown in FIG.
0 is shown.

FIG. 4 is a flow chart showing a processing procedure when a call is received (a call is originated from a sender) while the information processing apparatus in the above embodiment is being used. In FIG. 4, S41 is a processing step for acquiring a caller telephone number when an interruption occurs due to an incoming call. S
Reference numeral 42 is a processing step for acquiring information on the current time and date from the clock module (RTC) 14.

S43 is a processing step for acquiring the related information (link information) of the source telephone number in the search processing of the address information management table (ADR-TBL) 13b according to the source telephone number.

In S44, the address information management table (ADR-TBL) 13b is searched on the basis of the originator telephone number, and whether or not to make a telephone transfer is determined from the registered contents of the agency management information of the originator telephone number. This is a judgment step for judging.

In step S45, when the transfer management information is the registered content to be transferred, the sender information such as the sender's telephone number is displayed, and a call is made from the sender (call from the sender. Call) to the user. A display example in one display form at this time is shown in FIG. 8, and a display example in another display form is shown in FIG.

S46 is a processing step for accumulating the source information in the source telephone history information storage unit (HIS-TBL) 13a. 5 to 12 show display examples of the above embodiments, FIGS. 5 to 7 show display examples when the information processing apparatus is powered on, and FIGS. 8 and 9 show that the information processing apparatus is in use. Display example when a call is received from
10 to 12 show display examples when the functions are expanded.

Of these, FIG. 5 is a diagram showing a display example for notifying the user whether or not there is a telephone call while the information processing apparatus is powered on, and FIG. 6 shows the display screen of FIG. FIG. 7 is a diagram showing a display example of a call originator call history list (details of incoming calls) when "display list" is selected, and FIG. 7 is a diagram showing a display example when "display one case" is selected on the display screen of FIG. is there.

In FIG. 8, the address information management table (ADR-TBL) 13b is searched on the basis of the source telephone number,
FIG. 9 is a diagram showing a display example (No. 1) when notifying the user of the fact that the agency management information of the originator telephone number is the registered content for agency, and FIG. It is a figure which shows the example of a display when the instruction | indication (it does not give) is given.

FIG. 10 is a diagram showing an example of registration information when a message registered in advance is returned to the sender when a call is received from the sender of the preset telephone number (step S34 in FIG. 3). .

FIG. 11 is a table when the source telephone number is a special purpose dedicated line or the like, an incoming call is automatically received without notifying the user, and displayed when the device is in a specific state or according to a user's instruction. It is a figure which shows an example.

In FIG. 12, the address information management table (ADR-TBL) 13b is searched based on the source telephone number, and when the source management information of the source telephone number is the registered content to be the agent, FIG. 9 is a diagram showing a display example (No. 2) in a display form different from that in FIG. 8 when notifying the user of the effect.

The operation of the embodiment of the present invention will be described below with reference to the drawings. First, referring to the flowchart of FIG. 2, the processing when the information processing apparatus is not in use, that is, when a call is received (a call is made from a caller) in the standby mode in which the power switch is in the power-off state is referred to. Explain.

When the power of the information processing device is off, the device is in a standby state with respect to the telephone intermediary processing function, and is activated by interruption of an incoming call. In this incoming call state, first, the telephone number of the caller is acquired (step S21 in FIG. 2), and then the clock module (R
The current time and date are acquired from TC) 14 (step S22 in FIG. 2).

Next, the address information management table (ADR-TBL) 13b is searched by the acquired caller telephone number, and related information (link data) of the caller telephone number is searched.
(Step S23 in FIG. 2), and processing according to a predetermined processing mode (for example, when the sender is registered in the address information management table 13b or when the sender is authorized to act as an agent) The user is notified of an incoming call, or a registration message as shown in FIG. 10 is transmitted) (step S24 in FIG. 2).

In this embodiment, the acquired caller telephone number and the current time and date are stored in the caller telephone history information storage unit (HIS-TBL) 13a in association with each other, and when the device is started ( That is, a notification flag is set to notify the user that there was a call (when the power switch was powered on) (step S2 in FIG. 2).
4) The process is terminated and the apparatus is returned to the standby state (idle state) (step S25 in FIG. 2).

Another example of the processing of step S24 in FIG. 2 will be described. When the acquired caller telephone number is registered in the address information management table 13b, the caller is permitted to receive the call from the user. Recognizing that there is an incoming call, the user is notified of an incoming call by sound (or vibration), light, etc., and information about the caller such as the caller's telephone number and name (caller's name) is displayed.

Alternatively, when the address information management table 13b is searched by the acquired caller telephone number and the content of the transfer management information associated with the corresponding caller telephone number is judged and the transfer is permitted. , Informs the user of the incoming call by sound (or vibration), light, etc., and displays information about the sender such as the sender's telephone number and name. When the transfer is not permitted and when the caller's telephone number is not registered in the address information management table 13b, the user is not notified, and the caller's telephone history information storage unit (HIS-TBL) 13a is stored. Only do.

Alternatively, when a call is received from the sender of the telephone number registered in advance in the address information management table 13b,
I registered in advance in association with the caller's telephone number,
For example, a registration message as shown in FIG. 10 is returned to the sender. The output form of the transmission message at this time may be text characters or the like other than voice.

Alternatively, when the source telephone number is a special purpose dedicated line or the like, the incoming call is not notified to the user but is automatically received and stored, and is displayed and output when the device is in a specific state or according to the user's instruction. (Or output audio). The display example is shown in FIG.

Next, the processing operation when the information processing apparatus is activated (at power-on) will be described with reference to the flowchart shown in FIG. When the information processing device is activated (when the power switch is powered on), there is a call when the information processing device is not in use (when the power switch is powered off), and when there is no notification to the user, there is a call. Notify the user whether or not (steps S31 and S3 in FIG. 3).
2). Here, when there is a telephone call during power off, the fact is displayed in the display form as shown in FIG.

Here, if the user is allowed to select whether or not to display the detailed information regarding the telephone, and the user designates "list display", all the detailed information of the call received during the power-off (from whom and when Is present) is displayed, for example, in a display form as shown in FIG. 6 (step S33 in FIG. 3,
S34).

Next, the operation when a call is received while using the information processing apparatus will be described with reference to the flowchart shown in FIG. If there is a telephone call while the information processing apparatus is in use, an interruption occurs due to the incoming call, and the telephone number of the caller is first acquired (step S41 in FIG. 4).
Then, the current time and date are acquired from the clock module (RTC) 14 (step S42 in FIG. 4).

Next, the related information (link information) of the source telephone number is acquired by the search processing of the address information management table (ADR-TBL) 13b according to the source telephone number (FIG. 4).
Step S43), the processing according to the predetermined processing mode is executed (FIG. 4, steps S44, S45, S4).
6).

In this embodiment, the address information management table (ADR-T) is based on the acquired caller telephone number.
(BL) 13b is searched, and only when the sender is the sender permitted to the user, the fact is displayed to inform the user (FIG. 4).
(Steps S44 and S45), the acquired caller telephone number and the current time and date are associated with each other and sequentially stored (recorded) in the caller telephone history information storage unit (HIS-TBL) 13a (step S46 in FIG. 4).

The steps S44, S45, S in FIG.
Regarding the processing of 46, another processing example will be given. When the acquired caller telephone number is registered in the address information management table 13b, the caller recognizes that the caller is permitted to receive the call, and The user is notified of the incoming call by sound (or vibration), light, etc., and information about the sender such as the sender's telephone number and name (sender's name) is displayed. When the acquired caller telephone number is not registered in the address information management table 13b, the acquired caller telephone number and the current time and date are associated with each other and sequentially stored in the caller telephone history information storage unit (HIS-TBL) 13a. , Accumulation (recording)
I do.

Alternatively, all incoming telephone numbers are not transferred, and all the outgoing telephone numbers are associated with the current time and date, and the outgoing telephone history information storage unit (HIS-
The data is sequentially accumulated (recorded) in the TBL) 13a.

By having the above-described processing function, the user can arbitrarily select whether or not to make the telephone transfer depending on the sender (the other party), thereby reducing the wasteful telephone response time.

Further, when the user cannot answer the call, a history of who made the call and when can be recorded, so that the user can concentrate on the call later even when the call is not convenient. . In addition, a response message can be transmitted to a preset sender, whereby the response message can be efficiently transmitted without directly calling for message transmission.

In addition, since it is possible to handle specific processing (such as FAX reception) depending on the sender on a specific line, it is possible to distinguish between the telephone and the FAX when receiving a call.
In the case of AX, etc., reception is possible without notifying the user.

[0071]

As described above in detail, according to the present invention, in an information processing apparatus having a telephone function, a service capable of obtaining a telephone number of a caller at the time of receiving a call is used, and a caller to be relayed is arbitrarily selected. It is possible to realize a telephone intermediary service function in which the telephone agency can control the telephone intermediary depending on the sender.

Also, a telephone line connecting means, a clock means,
In an information processing device having a storage means and capable of managing address information including telephone number information and source name, when the user transfers the call, whether the user transfers the call after confirming the source In addition to making it possible to select whether or not to call, each time a call comes in, the caller's telephone number and the date and time of the reception are recorded, and a record is made of who and when the call was made. The device can automatically realize the function of notifying the user of the history information.

Further, in the information processing apparatus having the telephone function, in addition to the above-mentioned intermediary function, when the transmission source has transmission contents, a function capable of automatically transmitting the contents to the transmission source is added. be able to.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a main part of an information processing apparatus according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a processing procedure when an incoming call is received in a standby mode when the information processing apparatus is not used in the above embodiment.

FIG. 3 is a flowchart showing a processing procedure when the information processing apparatus is started in the above embodiment.

FIG. 4 is a flowchart showing a processing procedure when a call is received while using the information processing apparatus in the above embodiment.

FIG. 5 is a diagram showing a display example for notifying the user whether or not there is a telephone call during power-off when the information processing apparatus is powered on in the above embodiment.

FIG. 6 is a diagram showing a display example of a call originator call history list (incoming call details) when “list display” is selected on the display screen of FIG. 5;

FIG. 7 is a diagram showing a display example when “one item display” is selected on the display screen of FIG. 5;

FIG. 8: In the above embodiment, the address information management table (ADR-TBL) 13b is searched based on the originator telephone number, and the agency management information of the originator telephone number is the registered content for the agency. The figure which shows the example of a display (the 1) at the time of notifying a user to that effect.

9 is a diagram showing a display example when an instruction not to answer (not answer) a call is issued on the display of FIG. 8;

FIG. 10 is a diagram showing an example of registration information when returning a message registered in advance to a transmission source when a call is received from the transmission source of a preset telephone number in the above embodiment.

FIG. 11: In the above embodiment, when the source telephone number is a special purpose leased line or the like, the user is not notified of an incoming call,
The figure which shows the example of a display when it receives automatically and it is displayed in the specific state of an apparatus, or according to a user's instruction.

FIG. 12 is an address information management table (ADR-TBL) 13b based on a source telephone number in the above embodiment.
When the transfer management information of the transmission source telephone number is the registered content to be transferred, a display example (part 2) in a display form different from FIG. 8 when notifying the user of that is shown. Fig.

[Explanation of symbols]

11 ... CPU, 12 ... ROM, 13 ... RAM, 13a ...
Caller telephone history information storage unit (HIS-TBL), 13b
... Address information management table (ADR-TBL), 14
… Clock module (RTC), 15… Telephone transceiver (TTRU), 16… Keyboard controller (KB)
C), 17 ... Display controller (DISP-C
ONT).

Claims (17)

[Claims] 1. An information processing apparatus having a telephone line connection means, a clock means, and a storage means and capable of realizing management means of address information including telephone number information and a sender name is used, and when receiving a telephone call. A method of managing reception of a telephone by using a service capable of acquiring a telephone number of a caller, wherein intermediation management information is registered in association with the telephone number information in the address information management means, and the information is stored. When the processing device determines that an incoming call is received during operation, the processing device acquires the caller telephone number, acquires the transfer management information attached to the acquired phone number from the address information management means, and determines whether the transfer is permitted. Judge
When the transfer is permitted, the call of the caller is transferred to the user. In other cases, the reception date and time is acquired from the clock means and the reception date and time and the acquired caller telephone number are stored in the storage means. Accordingly, a telephone management method characterized by performing telephone reception management. 2. An information processing apparatus having a telephone line connecting unit, a clock unit, and a storage unit and capable of realizing an address information management unit including telephone number information and a sender name is used, and a telephone is received. A method of managing reception of a telephone by using a service capable of acquiring a telephone number of a caller, wherein telephone number information is registered in the address information management means, and the information processing device is When the incoming call is judged, the sender's phone number is acquired, it is judged whether the acquired phone number is registered in the address information management means, and when the registration is managed, the sender's phone number is sent to the user. The caller who has not registered and managed the agent does not act as an agent and acquires the reception date and time from the clock means, and records the reception date and time and the acquired caller telephone number in the storage means. Telephone management method is characterized in that to keep. 3. The telephone management method according to claim 1, further comprising a processing mode for storing the acquired caller's telephone number and date and time of reception without making any intermediary to the user when it is judged that a telephone call has arrived. 4. When the incoming call is judged when the information processing apparatus is not in use, no intermediary is made to the user and a means for storing the acquired caller's telephone number and reception date and time is provided. Or the telephone management method described in 2. 5. When the acquired caller's telephone number is authorized by the address information management means, the name information of the caller is acquired from the address information management means based on the acquired caller's telephone number and the user 5. The telephone management method according to claim 1, 2 or 4, further comprising means for notifying the telephone. 6. When the information processing apparatus is used, the telephone reception contents including the telephone number of the sender and the reception date and time are accumulated and retained, and the user is notified according to the instruction of the user or when the information processing apparatus is activated. The telephone management method according to claim 1 or 2, further comprising means. 7. The information processing apparatus according to claim 1, further comprising means for accumulating and holding telephone reception contents including a telephone number of a sender and a reception date and time when the information processing apparatus is used and notifying a user when the information processing apparatus is activated. Telephone management method described. 8. A means for storing message information to be transmitted to an arbitrary transmission source for each transmission source and transmitting and outputting the corresponding message when receiving a call from a transmission source to which the message information is transmitted. The telephone management method according to claim 1, 2 or 3 or 4. 9. A table for storing and managing registered telephone number information, a means for obtaining a caller's telephone number when an incoming call is received, and a table for obtaining a caller's telephone number when an incoming call is received. A method to search and determine whether or not the corresponding registered phone number is registered, and a call transfer process is executed when the source phone number is registered in the table, and the source phone acquired when it is not registered An information processing apparatus having a telephone management function, comprising: means for storing received information including a number. 10. A table that stores and manages registered telephone number information and response management information including response mode designation information corresponding to the information, a means for acquiring a telephone number of a caller when an incoming call is received, A means for deciding whether or not to perform a telephone transfer by recognizing the presence or absence of the corresponding registered telephone number and the answering mode for the corresponding registered telephone number by referring to the table based on the acquired caller telephone number when receiving a call. An information processing apparatus having a telephone management function, comprising: and a means for storing the received information including the acquired caller telephone number when the call is not transferred. 11. A means for acquiring a caller's telephone number when an incoming call is received, a means for accumulating and storing received information including the caller's telephone number when the caller's telephone number is acquired, and the saved caller's telephone An information processing apparatus having a telephone management function, comprising: means for outputting a list of received information including numbers. 12. A means for acquiring a telephone number of a caller when an incoming call arrives, a means for judging whether or not the telephone transfer is possible, and a state in which the telephone transfer is impossible. A telephone management function comprising means for storing received information including the acquired caller telephone number each time an incoming call and means for outputting a list of received information including the saved caller telephone number Information processing device equipped with. 13. A means for acquiring a telephone number of a caller when a call is received, a means for determining whether or not the call can be transferred, and an incoming call when the call can be transferred. Sometimes, a means to notify the recipient of the acquired caller's phone number, and a method to save the received information including the acquired caller's phone number each time an incoming call is received when the call cannot be transferred. An information processing apparatus having a telephone management function, comprising means for outputting a list of received contents including the originator telephone number. 14. The means for acquiring the telephone number of the sender is
An information processing apparatus having a telephone management function according to claim 9, 10 or 11 or 12 or 13, which is acquired by using a service that notifies a caller's telephone number when receiving a call. 15. The method according to claim 9, further comprising means for acquiring time information at the time of incoming call, and storing the reception information in which the caller telephone number acquired at the time of incoming call and the time information at the time of incoming call are associated with each other.
Alternatively, an information processing apparatus having the telephone management function described in 11 or 12 or 13. 16. A method of registering and managing a source telephone number and a source name, and a means of acquiring time information at the time of an incoming call, the source telephone number and the source name acquired at the time of an incoming call and the time of the incoming call. An information processing apparatus having a telephone management function according to claim 9, 10 or 11 or 12 or 13, which stores received information associated with the time information of. 17. The process of storing received information includes a process of storing received message information in association with a sender telephone number.
An information processing apparatus having the telephone management function described in 3.