JPH07264298A - Communication method and its device - Google Patents

Communication method and its device

Info

Publication number
JPH07264298A
JPH07264298A JP6056356A JP5635694A JPH07264298A JP H07264298 A JPH07264298 A JP H07264298A JP 6056356 A JP6056356 A JP 6056356A JP 5635694 A JP5635694 A JP 5635694A JP H07264298 A JPH07264298 A JP H07264298A
Authority
JP
Japan
Prior art keywords
communication
communication means
caller
information
receiving side
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP6056356A
Other languages
Japanese (ja)
Other versions
JP3163595B2 (en
Inventor
Akira Ono
朗 小野
Hiroya Tanigawa
博哉 谷川
Toshio Takahashi
寿男 高橋
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nippon Telegraph and Telephone Corp
Original Assignee
Nippon Telegraph and Telephone Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nippon Telegraph and Telephone Corp filed Critical Nippon Telegraph and Telephone Corp
Priority to JP05635694A priority Critical patent/JP3163595B2/en
Publication of JPH07264298A publication Critical patent/JPH07264298A/en
Application granted granted Critical
Publication of JP3163595B2 publication Critical patent/JP3163595B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Abstract

PURPOSE:To provide a communication method and its device in which undesired hindrance to a called party is prevented by allowing a caller to select a most proper communication means. CONSTITUTION:In the communication system having plural network interfaces for a telephone system, a video telephone system a facsimile equipment, an electronic mail and a voice mail or the like, communication means available for each person are registered in advance in a communication means registration section 1, a caller acquires a communication means registered in a called device by a called party communication means acquisition section 5 prior to transmission of a communication content, then a communication means selection section 9 provides the communication means available for both the caller and the called party for the caller and the caller uses the communication means section means 9 to select any of the available communication means.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明は、複数のネットワークイ
ンタフェースを持つ通信装置を用いて行なう通信方法及
びその装置に関し、着信者が使用可能な通信手段を、発
信者が通信内容の発信前に知ることにより、発信者が行
なおうとしている通信内容に最も適した通信手段を選択
できるようにした通信方法及びその装置に関するもので
ある。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication method and a device using a communication device having a plurality of network interfaces, and the communication means available to the callee before the caller sends the communication contents. Accordingly, the present invention relates to a communication method and an apparatus thereof, which enables a sender to select a communication means most suitable for the communication content to be performed.

【0002】[0002]

【従来の技術】電話、テレビ電話、ファクシミリ、電子
メ−ル、音声メ−ル等の種別の異なる複数の通信手段に
対応して、複数のネットワークインタフェースを持つ通
信装置を用いて行なう通信において、従来は、相手が使
用可能な通信手段や相手の都合が分らない発信者が一般
的な通信手段や自分の都合で選択した通信手段で通信を
実行するのが普通であった。
2. Description of the Related Art In communication performed using a communication device having a plurality of network interfaces corresponding to a plurality of communication means of different types such as a telephone, a videophone, a facsimile, an electronic mail, and a voice mail, In the past, it has been common for a communication device that is available to the other party or a caller who does not understand the convenience of the other party to perform communication using a general communication method or a communication method selected by his / her own convenience.

【0003】図2は、従来技術による通信手段選択から
呼びだしの流れの概念図である。同図(a) は、発信者1
0が着信者11と通信を行う際に何の通信手段を使って
行うか選択しているところを、同図(b) は、発信者10
が選択した通信手段で、着信者11に対話意欲があるの
を表示したところを示している。
FIG. 2 is a conceptual diagram of a flow of calling from selection of communication means according to the prior art. The same figure (a) shows sender 1
0 (b) shows that the caller 10 selects which communication means to use when communicating with the caller 11.
It is shown that the communication means selected by the user indicates that the called party 11 is willing to interact.

【0004】図2(a) のように、発信者10は、着信者
11の忙しさ等、着信者11への侵略度に影響を与える
情報について発信前に知ることができないため、自分の
都合だけを考えて通信手段を選択し、同図(b) のように
着信者11がいかなる状態の時にも発信者10が選択し
た通信手段が持つ発信者10の対話意欲を表示する方法
で、着信者11に発信者10の対話意欲を表示する。
As shown in FIG. 2 (a), the caller 10 cannot know the information that affects the degree of invasion of the callee 11 such as the busyness of the callee 11 before the call is made, so that the caller 10 is free to do so. By selecting the communication means only in consideration of the above, and by displaying the willingness of the caller 10 to communicate with the communication means selected by the caller 10 in any state of the callee 11 as shown in FIG. The caller 10's willingness to interact is displayed on the person 11.

【0005】[0005]

【発明が解決しようとする課題】従来の装置は以上のよ
うに構成されているので、発信者は、もっと適切な通信
手段があるのにも拘わらず、一般的な通信手段を用いて
通信を行なわざるを得なかったり、発信者は着信者の状
態等を考慮することなく、自分の都合で通信手段を選択
し、着信者はいかなる状態の時にも、任意の相手から任
意の通信手段による任意の用件で割り込みがかけられ、
しかも実時間系の通信手段を選択された場合には、用件
は対話の開始後にしか知ることができず、着信側での対
話の選択ができないため、着信者が手を離せなかった
り、忙しかったりする状況の時に、発信者の勝手な都合
により緊急でない用事を持ち込み、着信者に迷惑をかけ
かねないという問題点があった。
Since the conventional device is constructed as described above, the caller can communicate by using the general communication means in spite of the more appropriate communication means. There is no choice but to do it, the caller chooses the communication method for his or her own convenience without considering the state of the called party, and the called party can choose any communication method from any other party in any state. Is interrupted by the requirement of
Moreover, when the real-time communication method is selected, the message can be known only after the conversation starts, and the conversation cannot be selected on the receiving side, so the callee cannot release the hand or is busy. In such a situation, there is a problem that a caller may bring in a non-urgent business due to his / her own convenience, which may cause trouble to the callee.

【0006】本発明の目的は、上記問題点に鑑み、可能
な範囲で、最も適切な通信手段を発信者に選択させるこ
とで、より確実に情報を伝達することや、着信者への不
必要な邪魔を妨げることのできる通信方法及びその装置
を提供することにある。
In view of the above problems, an object of the present invention is to allow the caller to select the most appropriate communication means within a possible range, so that information can be transmitted more reliably and unnecessary to the callee. It is an object of the present invention to provide a communication method and an apparatus therefor capable of preventing unintended interference.

【0007】[0007]

【課題を解決するための手段】本発明は、上記目的を達
成するため、請求項1では、電話、テレビ電話、ファク
シミリ、電子メ−ル、音声メ−ル等の種別の異なる複数
の通信手段に対応して、複数のネットワ−クインタフェ
−スを持つ通信装置を用いる通信方法において、発信側
及び着信側で使用可能な通信手段の情報を通信装置に事
前に登録しておき、着信側で使用可能な通信手段の情報
を、発信側が通信内容の発信に先立ち入手し、発信側及
び着信側双方が使用可能な通信手段の情報を発信者に提
示し、提示された通信手段の内いずれかを発信者が選択
して通信内容の発信を行うようにした通信方法を提案す
る。
To achieve the above object, the present invention provides a plurality of communication means of different types such as telephone, videophone, facsimile, electronic mail, voice mail, etc. Corresponding to the above, in a communication method using a communication device having a plurality of network interfaces, information of communication means usable on the caller side and the callee side is registered in advance in the communication device and used on the callee side. The sending side obtains the information of possible communication means before sending the communication contents, presents the information of the communication means that can be used by both the sending side and the called side to the sender, and selects one of the presented communication means. We propose a communication method in which the caller selects and sends the communication contents.

【0008】また、請求項2では、電話、テレビ電話、
ファクシミリ、電子メ−ル、音声メ−ル等の種別の異な
る複数のネットワークインタフェースを持つ通信対話装
置において、発信側及び着信側で使用可能な通信手段の
情報を事前に登録する通信手段登録手段と、着信側で使
用可能な通信手段の情報を、通信手段登録手段を通じて
発信側が通信内容の発信に先立ち入手する着側通信手段
入手手段と、着側通信手段入手手段の入手情報に基づ
き、発信側及び着信側双方が使用可能な通信手段を発信
者に提示し、提示された通信手段の内いずれかを発信者
が選択して通信内容の発信を行う通信手段選択手段とを
有する通信装置を提案する。
Further, in claim 2, a telephone, a videophone,
In a communication dialogue device having a plurality of network interfaces of different types such as facsimile, electronic mail, voice mail, etc., a communication means registration means for preliminarily registering information of communication means usable on the sending side and the receiving side. , The receiving side communication means obtaining means, which obtains the information of the communication means usable by the receiving side through the communication means registering means prior to the transmission of the communication contents by the transmitting side, and the transmitting side based on the information obtained by the receiving side communication means obtaining means. And a communication device that presents communication means that can be used by both the receiving side to the caller, and the caller selects one of the presented communication means to send the communication contents. To do.

【0009】[0009]

【作用】本発明の請求項1及び2によれば、互いに離れ
た状態にあり、即時系の通信手段を用いて通信を行う場
合、各人が使用可能な通信手段を事前に登録しておき、
発信側が着信装置に登録されている通信手段を通信内容
の発信に先立ち入手することができ、これにより、発信
側及び着信側双方が使用可能な通信手段を発信者に提示
し、発信者が使用可能な通信手段の内いずれかを選択し
て通信内容の発信を行なうことができ、相手の現在の状
態への邪魔を回避しながらも目的の通信を行なうことが
可能となる。
According to claims 1 and 2 of the present invention, when communication is performed using immediate communication means which are in a state of being separated from each other, the communication means usable by each person must be registered in advance. ,
The calling side can obtain the communication means registered in the receiving device prior to sending the communication contents, whereby the calling side presents the communication means that can be used by both the calling side and the called side to the calling side for use by the calling side. The communication content can be transmitted by selecting any of the possible communication means, and it becomes possible to perform the intended communication while avoiding an obstacle to the current state of the other party.

【0010】[0010]

【実施例】以下、本発明の一実施例を図面を用いて説明
する。
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

【0011】図1は本実施例における構成図を示してお
り、図中1は各人が使用する通信手段を、ここを通して
登録する使用通信手段登録部、2は使用通信手段登録部
1により登録された通信手段の情報を保持する使用通信
手段データベース(DB)、3は使用通信手段DB2に
登録されている複数の通信手段による送着信を統合して
管理する通信手段統合管理部、4は通信手段統合管理部
3で管理されている通信手段を用いて通信を行う際に用
いる送着信ユ−ザインタ−フェ−ス(UI)部、5は着
信者11が登録している通信手段を記憶している装置に
情報を要求する信号を出し、その装置に欲しい情報を送
信させることにより、着信者11が装置に登録している
通信手段の情報を送信する着側通信手段送信部、7は発
信者10が登録している通信手段を入手する発側通信手
段入手部、8は着側通信手段入手部5により入手した着
信者11が使用可能な通信手段の情報と、発信側通信手
段入手部7により入手した発信者10が使用可能な通信
手段の情報とから、発着信者双方が使用可能な通信手段
を割り出す使用可能通信手段割出部、9は使用可能通信
手段割出部8により割り出された発着信者双方が使用可
能な通信手段を発信者10に提示して、どの通信手段で
通信を行なうかを選択させる通信手段選択部である。な
お、上記各構成部は、発信側及び着信側とに設けられて
いる。
FIG. 1 is a block diagram of the present embodiment. In FIG. 1, reference numeral 1 denotes a communication means used by each person, and a communication means registration section for registering the communication means therethrough; A communication means database (DB) 3 for holding information of the communication means that is used, 3 is a communication means integrated management unit that integrally manages transmission and reception by a plurality of communication means registered in the use communication means DB 2, and 4 is communication The transmitting / receiving user interface (UI) unit 5 used when performing communication using the communication means managed by the means integrated management unit 3 stores the communication means registered by the called party 11. The receiving side communication means transmitting unit, 7 for transmitting the information of the communication means registered in the apparatus by the callee 11 by issuing a signal requesting information to the apparatus and transmitting the desired information to the apparatus. Person 10 registered The communication means acquisition section for acquiring the communication means that is present, and 8 is the communication means information acquired by the reception side communication means acquisition section 5 and usable by the called party 11 and the caller acquired by the transmission side communication means acquisition section 7. 10 is a usable communication means indexing unit that determines the communication means that can be used by both the caller and the recipient based on the information on the usable communication means, and 9 is both the caller and callee who are indexed by the usable communication means indexing unit 8. It is a communication means selection unit that presents usable communication means to the sender 10 and selects which communication means is used for communication. It should be noted that each of the above components is provided on the originating side and the terminating side.

【0012】図3は本実施例で用いる通信パターンを示
す。図3では、発信者10が着信者11に、連絡をとろ
うとしているが、電話だと邪魔になるかもしれないの
で、別の通信手段で行なおうとしているところを示して
いる。発信者10の使用可能通信手段は、電話・テレビ
電話・ファクシミリ・電子メ−ルであり、着信者11の
使用可能通信手段は、電話・ファクシミリ・電子メ−ル
・音声メ−ルである。
FIG. 3 shows a communication pattern used in this embodiment. In FIG. 3, the caller 10 tries to contact the callee 11, but the caller 10 may get in the way. Therefore, the caller 10 tries to use another communication means. Usable communication means of the caller 10 are telephone, videophone, facsimile and electronic mail, and usable communication means of the callee 11 are telephone, facsimile, electronic mail and voice mail.

【0013】図4乃至図7は、図3に示した通信パター
ンで通信を行なう場合に、本装置がとる動作を示してい
る。図4は、発信者10が装置に登録している通信手段
の情報を入手したところを、図5は、発信者10が装置
に登録している通信手段の情報を入手し、先に入手した
着信者11が装置に登録している通信手段の情報と合わ
せて、発着信者双方が使用可能な通信手段を割り出した
ところを、図6は、発着信者双方が使用可能な通信手段
を発信者10に提示しているところを、図7は、発信者
10が使用する通信手段として電子メ−ルを選択し、本
装置が電子メ−ル装置を起動したところを示している。
FIGS. 4 to 7 show the operations performed by the present apparatus when the communication is performed in the communication pattern shown in FIG. FIG. 4 shows that the caller 10 has obtained the information on the communication means registered in the device, and FIG. 5 shows that the caller 10 has obtained the information on the communication means registered in the device and previously obtained it. FIG. 6 shows the communication means usable by both the caller and the receiver together with the information on the communication means registered by the callee 11 in the device. 7 shows that the sender selects the electronic mail as the communication means to be used and the apparatus activates the electronic mail apparatus.

【0014】すなわち、図3に示すような通信を行なう
場合、まず、発信者10が装置を起動すると、図4に示
すように、発信側の着側通信手段入手部5は、着信側の
着側通信手段送信部6、使用通信手段DB2を通じて着
信者11が装置に登録している通信手段の情報を入手す
る。その後、図5に示すように、発信者10が装置に登
録している通信手段の情報を発信側の使用通信手段DB
2、発側通信手段入手部7を通じて入手し、先に入手し
た着信者11が使用可能な通信手段と合わせて、使用可
能通信手段割出部8により、発信者及び着信者双方が使
用可能な通信手段を割り出す。そして、図6に示すよう
に、割り出した発信者及び着信者双方が使用可能な通信
手段を通信手段選択部9を通じて発信者10に提示す
る。この例では、電話とファクシミリと電子メ−ルが提
示される。使用可能な通信手段を提示された発信者10
は、図7に示すように、その中から自分が使用したい通
信手段を通信手段選択部9にて選択し、通信内容の発信
を実行する。このようにして、発信者10は、電子メ−
ルにより目的の情報を伝達することになる。
That is, in the case of performing the communication as shown in FIG. 3, first, when the caller 10 activates the device, the callee-side communication means obtaining section 5 on the caller side receives the caller on the callee side as shown in FIG. The information of the communication means registered in the device by the called party 11 is obtained through the side communication means transmitting section 6 and the used communication means DB2. After that, as shown in FIG. 5, information of the communication means registered in the device by the sender 10 is used as the communication means DB of the sender side.
2. The available communication means indexing unit 8 can be used by both the caller and the callee together with the communication means that the callee 11 has previously obtained and can be used by the caller 11 of the caller side. Determine communication means. Then, as shown in FIG. 6, the communication means that can be used by both the calculated caller and callee are presented to the caller 10 through the communication means selecting section 9. In this example, a telephone, a facsimile and an electronic mail are presented. Caller 10 presented with available communication means
As shown in FIG. 7, the communication means selecting unit 9 selects the communication means that the user wants to use, and executes the transmission of the communication content. In this way, the sender 10 sends the electronic mail.
The intended information will be transmitted according to the rules.

【0015】[0015]

【発明の効果】以上説明したように、本発明の請求項1
の通信方法によれば、相手への侵略度の予測結果と、自
分と相手がともに使用可能な通信手段に関する情報とか
ら、もっとも相応しい通信手段を発信者に提示し、選択
させることにより、時期的に相応しくない通信での現在
の状態への妨害の減少が可能となる。また、本発明の請
求項2の通信装置によれば、請求項1の通信方法を適確
に実現することができる。
As described above, according to the first aspect of the present invention.
According to the communication method of No. 2, the most suitable communication method is presented to the caller from the prediction result of the degree of invasion of the other party and the information about the communication method that both the user and the other party can use, and the time is selected. It is possible to reduce the disturbance to the current state in the communication which is not suitable for. Moreover, according to the communication device of the second aspect of the present invention, the communication method of the first aspect can be appropriately realized.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明の一実施例を示す構成図FIG. 1 is a configuration diagram showing an embodiment of the present invention.

【図2】従来技術において発信から着信者が通信目的を
知るまでの通信の説明図
FIG. 2 is an explanatory diagram of communication from the origination to the receiving party knowing the communication purpose in the conventional technology.

【図3】一実施例における動作を示す図FIG. 3 is a diagram showing an operation in one embodiment.

【図4】一実施例における動作を示す図FIG. 4 is a diagram showing an operation in one embodiment.

【図5】一実施例における動作を示す図FIG. 5 is a diagram showing an operation in one embodiment.

【図6】一実施例における動作を示す図FIG. 6 is a diagram showing an operation in one embodiment.

【図7】一実施例における動作を示す図FIG. 7 is a diagram showing an operation in one embodiment.

【符号の説明】[Explanation of symbols]

1…使用通信手段登録部、2…使用通信手段DB、3…
通信手段統合管理部、4…送着信UI部、5…着側通信
手段入手部、6…着側通信手段送信部、7…発側通信手
段入手部、8…使用可能通信手段割出部、9…通信手段
選択部。
1 ... Use communication means registration unit, 2 ... Use communication means DB, 3 ...
Communication means integrated management section, 4 ... Send / receive UI section, 5 ... Arrival side communication means acquisition section, 6 ... Arrival side communication means transmission section, 7 ... Origination side communication means acquisition section, 8 ... Usable communication means indexing section, 9 ... Communication means selection unit.

Claims (2)

【特許請求の範囲】[Claims] 【請求項1】 電話、テレビ電話、ファクシミリ、電子
メ−ル、音声メ−ル等の種別の異なる複数の通信手段に
対応して、複数のネットワ−クインタフェ−スを持つ通
信装置を用いる通信方法において、 発信側及び着信側で使用可能な通信手段の情報を通信装
置に事前に登録しておき、 着信側で使用可能な通信手段の情報を、発信側が通信内
容の発信に先立ち入手し、 発信側及び着信側双方が使用可能な通信手段の情報を発
信者に提示し、提示された通信手段の内いずれかを発信
者が選択して通信内容の発信を行うことを特徴とする通
信方法。
1. A communication method using a communication device having a plurality of network interfaces corresponding to a plurality of communication means of different types such as a telephone, a videophone, a facsimile, an electronic mail, and a voice mail. In advance, the information of the communication means that can be used on the sending side and the receiving side is registered in the communication device in advance, and the information of the communication means that can be used on the receiving side is acquired by the calling side prior to sending the communication contents. A communication method characterized in that information of a communication means usable by both the receiving side and the receiving side is presented to a sender, and the sender selects any one of the presented communication means to transmit the communication content.
【請求項2】 電話、テレビ電話、ファクシミリ、電子
メ−ル、音声メ−ル等の種別の異なる複数の通信手段に
対応して、複数のネットワークインタフェースを持つ通
信装置において、 発信側及び着信側で使用可能な通信手段の情報を事前に
登録する通信手段登録手段と、 着信側で使用可能な通信手段の情報を、通信手段登録手
段を通じて発信側が通信内容の発信に先立ち入手する着
側通信手段入手手段と、 着側通信手段入手手段の入手情報に基づき、発信側及び
着信側双方が使用可能な通信手段を発信者に提示し、提
示された通信手段の内いずれかを発信者が選択して通信
内容の発信を行う通信手段選択手段とを有することを特
徴とする通信装置。
2. A communication device having a plurality of network interfaces corresponding to a plurality of communication means of different types such as a telephone, a videophone, a facsimile, an electronic mail, a voice mail, and the like. Communication means registration means for pre-registering the information of the communication means that can be used by the receiving side, and the communication means registration means for obtaining the information of the communication means that can be used by the receiving side through the communication means registration means before the transmission side transmits the communication contents. Based on the acquisition method and the information acquired by the receiving side communication method, the presenting method is presented to the sender, and the sender selects one of the presented communication methods. And a communication means selecting means for transmitting communication contents.
JP05635694A 1994-03-25 1994-03-25 Communication method and device Expired - Lifetime JP3163595B2 (en)

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US6515695B1 (en) * 1998-11-09 2003-02-04 Kabushiki Kaisha Toshiba Terminal and system for multimedia communications
US7480370B2 (en) * 2003-02-25 2009-01-20 Alcatel Device for the management of communications by the selection of terminals and the communication medium
US7502343B2 (en) 2003-07-03 2009-03-10 Oki Electric Industry Co., Ltd. Communication terminal, system and method for connecting a terminal with unknown ID information via a network
US7239338B2 (en) * 2003-10-01 2007-07-03 Worldgate Service, Inc. Videophone system and method
JP4576839B2 (en) * 2003-12-26 2010-11-10 パナソニック株式会社 Communications system
JP2005192053A (en) * 2003-12-26 2005-07-14 Matsushita Electric Ind Co Ltd Communication equipment
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US8687037B2 (en) 2006-09-12 2014-04-01 Savant Systems, Llc Telephony services for programmable multimedia controller
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