JPH0652193A - Order registration system - Google Patents

Abstract

PURPOSE:To enable a customer to place an order even if a store clerk is absent so that the service of good quality can be received, and besides, to prevent an input mistake at the time of the settlement of accounts, thereby accounts settling period of time can be shortened by calculating the total amount of money of transaction based on the ordering contents by an accounts settlement processing unit and displaying the ordering data on an electronic slip when the customer inputs the ordering data by the input means of an electronic menu. CONSTITUTION:When the order data showing the ordering contents of a commodity is inputted by the input means 11 of the electronic menu 1, the ordering data is transmitted from a transmitting means 12 to the accounts settlement processing unit 2. In the accounts settlement processing unit 2, commodity data to show the attribute of each commodity are stored previously in a commodity data storage means 21, and the ordering data transmitted from the electronic menu 1 is received by a receiving means 22. Thereafter the commodity data corresponding to the ordering data is retrieved from the commodity data storage means 21 by a commodity data retrieving means 23, and the total amount of money is calculated by a calculating means 24. The order used for this calculation is transmitted to the electronic slip 3 by the transmitting means 25.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order registration system used in restaurants and the like.

[0002]

2. Description of the Related Art Conventionally, in a restaurant or the like, a clerk goes to a guest seat with a menu and receives an order from a customer. At this time, the customer places an order while looking at the menu, and the clerk inputs the name and quantity of the dish from the input terminal possessed by the customer and issues a receipt in which these are printed.

At the end of the meal, the customer submitted the receipt to the cashier for payment. At this time, the cashier inputs the name, quantity, etc. of the dish printed on the receipt into the cash register to perform the settlement process.

[0004]

However, in the prior art, since the store clerk receives an order for each table, the store clerk had to wait at the seat until the customer decided the menu. In addition, when the clerk was not near the seat for other business, the customer could not place an order and had to wait until the clerk came.

Furthermore, since the cashier again inputs order data once entered by the clerk at the seats at the time of settlement, the settlement process takes time and an input error occurs, which makes it impossible to provide high-quality service. was there.

An object of the present invention is that a customer can place an order without a store clerk, and the store clerk provides another service at the time when the order is accepted, thereby providing a high quality service and at the time of ordering. An object of the present invention is to provide an order registration system capable of preventing an input error at the time of settlement and shortening the settlement processing time by using the input data as it is at the time of settlement.

[0007]

As shown in FIG. 1, an order registration system according to the invention described in claim 1 includes an electronic menu 1 including an input means 11 and a transmission means 12,
The payment processing device 2 includes a product data storage unit 21, a reception unit 22, a product data search unit 23, a calculation unit 24, and a transmission unit 25, and an electronic slip 3 including a reception unit 31 and a display unit 32. It is characterized.

An order registration system according to a second aspect of the present invention is characterized in that the electronic menu 1 is provided with a storage means 13 and a display means 14.

In the order registration system according to the invention described in claim 3, the transmitting means 25 of the settlement processing device 2 includes the commodity data transmitting means 25a, the electronic menu 1 is provided with the receiving means 15, and the electronic menu 1 of the electronic menu 1 The storage means 13 stores the received product data.

In the order registration system according to the invention described in claim 4, the electronic slip 3 is provided with the service input means 33.
And a transmitting means 34, and the settlement processing device 2 is
It is characterized by having service content receiving means 22a and display means 26.

[0011]

In the invention described in claim 1, when the order data indicating the order contents of the product is inputted by the input means 11 of the electronic menu 1, this order data is transmitted from the transmission means 12 to the settlement processing device 2. It In the settlement processing device 2, the product data representing the attribute of each product is stored in the product data storage means 21, and the order data transmitted from the electronic menu 1 is received by the reception means 22. After that, the product data corresponding to the received order data is searched from the product data storage unit 21 by the product data search unit 23, and the total amount is calculated by the calculation unit based on the searched product data. The order data used for calculating the total amount of money by the calculating means is transmitted to the electronic slip 3 by the transmitting means 25. In the electronic slip 3, the settlement processing device 2
The data transmitted from is received by the receiving means 31, and the received data is displayed on the display means 32.

Therefore, when the customer inputs the order data through the input means of the electronic menu, the total amount of transactions based on the contents of the order is calculated in the settlement processing device,
The order data used to calculate the total amount is displayed on the electronic slip.

According to the second aspect of the invention, the product data is stored in the storage means 13 of the electronic menu 1, and the product data stored in the storage means 13 is displayed on the display means 14.

According to the third aspect of the invention, the commodity data transmitting means 25a is provided in the transmitting means 25 of the settlement processing device 2.
The product data received by the receiving unit 15 of the electronic menu 1 is stored in the storage unit 13.

In the invention described in claim 4, the service input means 33 of the electronic slip 3 accepts a service request associated with the commodity transaction, and the service content accepted by the service input means 33 is transmitted by the transmission means 34.
Is transmitted to the settlement processing device 2. The transmitted service content is the service content receiving means 2 of the settlement processing device 2.
It is received by 2a and displayed on the display means 26.

[0016]

DESCRIPTION OF THE PREFERRED EMBODIMENTS This order registration system is used in restaurants such as restaurants, and FIG. 2 is a diagram showing the configuration of an electronic menu used in the order registration system according to an embodiment of the present invention. . The electronic menu 1 has a booklet-like configuration, and display screens 41 and 43 are provided on both inner surfaces. The display screen 41 is provided with a touch panel 42 that allows selection input on the screen, and is shown in FIG.
The initial screen shown in is displayed. The electronic menu 1 is wirelessly communicable with the settlement processing device 2 described later. When the menu key 44 displayed on the initial screen is pressed, the menu item 45 and the operation key shown in FIG. 2B are displayed. 46 is displayed. In the menu item 45, commodities that can be ordered are displayed in dark, and commodities that cannot be ordered are displayed in light.

When ordering, the order key is input by operating the item key 45a of the product to be ordered and the ten key 46a of the operation key 46, and then the end key 46.
Press b. In addition, the explanation key 46c is pressed and the item key 45 is pressed.
When the product is designated with a, the content description of the designated product is displayed on the display screen 43.

FIG. 3 is a diagram showing the configuration of the settlement processing device used in the order registration system.

The settlement processing device 2 includes a display unit 51, a printer 52, a settlement key 53, and a cash slot 5 for depositing and withdrawing cash.
4 are provided. The settlement processing device 2 is capable of wirelessly communicating with an electronic slip 3 described later, and the electronic menu 1
The product data corresponding to the order data transmitted from the customer and the total amount calculated based on the order data are stored in the electronic slip 3
Send to. The printer 52 prints the order data transmitted from the electronic menu 1, and the display unit 51 displays the settlement result and the data transmitted from the electronic slip 3. Further, after the settlement process is completed, the cash slot 54 is opened by operating the settlement key 53.

FIG. 4 is a diagram showing the structure of an electronic slip used in the order registration system. The electronic slip 3 is installed on each table in the store and can communicate with the settlement processing device 2 wirelessly. Further, the electronic slip 3 is provided with a display unit 61 having a touch panel 62. The order data transmitted from the settlement processing device 2 is displayed on the display unit 61, and a service input key 63 for requesting an associated service is displayed on the lower portion of the display unit 61. The service content input from the service input key 63 is transmitted to the settlement processing device 2.

FIG. 5 is a block diagram showing the structure of the control unit in the electronic menu. The display screens 41 and 43, the touch panel 42, the data transmission unit 74, and the data reception unit 75 are connected to the CPU 71 that includes the ROM 72 and the battery-backed RAM 73. C
The PU 71 centrally controls each input / output device according to a program previously written in the ROM 72, and the data input / output at this time is temporarily stored in a predetermined memory area of the RAM 73. The display screens 41 and 43 display the data transmitted from the CPU 71, and the touch panel 42 displays the data on the display screen 41.
The data selected above is input to the CPU 71. Also,
The data transmission unit 74 transmits the data output from the CPU 71 to the settlement processing device 2, and the data received by the data reception unit 75 is input to the CPU 71.

FIG. 6 is a block diagram showing the configuration of the control unit in the settlement processing device. The CPU 81 has a display unit 5
1, a printer 52, a settlement key 53, a driver 84, a data transmitter 85 and a data receiver 86 are connected. The CPU 81 includes a ROM 82 and a RAM 83 backed up by a battery, and centrally controls each input / output device according to a program stored in the ROM 82 in advance. The data input / output at this time is temporarily stored in a predetermined memory area of the RAM 83. The display unit 51 is a CPU
The data transmitted from 81 is displayed, and the printer 52 displays
The data transmitted from the CPU 81 is printed. The operation of the settlement key 53 is input to the CPU 81, and the driver 84 uses C
The cash slot 54 according to the drive data output from the PU 81
Open up. Further, the data transmission unit 85 uses the data output from the CPU 81 as the electronic menu 1 or the electronic slip 3.
Send to. The data received by the data receiving unit 86 is input to the CPU 81.

FIG. 7 is a block diagram showing the structure of the control unit in the electronic slip. A display unit 61, a touch panel 62, a data transmission unit 94, and a data reception unit 95 are connected to a CPU 91 having a ROM 92 and a battery-backed RAM 93. CPU91 is R
The input / output devices are controlled in accordance with a program written in advance in the OM 92, and the data input / output at this time is RA.
It is temporarily stored in a predetermined memory area of M93. Display 6
1 displays the data transmitted from the CPU 91, and the touch panel 62 inputs the data selected on the screen of the display unit 61 to the CPU 91. In addition, the data transmission unit 94 uses C
The data output from the PU 91 is transmitted to the settlement processing device 2, and the data received by the data receiving unit 95 is C
It is input to the PU 91.

FIG. 8 shows the RAM 73 in the electronic menu.
It is a figure which shows the principal part memory map. The memory areas MA and MB of the RAM 73 are allocated to storage areas for merchandise data transmitted from the settlement processing device 2 and order data input from the outside. In the memory area MA, a plurality of product data MA1 to MA each including a product name, a unit price, and an order enable flag indicating whether or not an order is possible
n is stored. The order possible flag is indicated by 1, for example, if the order is possible and 0 if the order is not possible. The memory area MB stores order data MB1 to MBn including the name and quantity of each product ordered by the customer.

FIG. 9 shows the RAM 83 in the settlement processing device.
It is a figure which shows the principal part memory map. The memory areas MC and MD of the RAM 83 are allocated to storage areas of product data written in advance and order data transmitted from the electronic menu 1. In the memory area MC,
Multiple product data MC1 including product name, unit price, orderable flag, standard serving time, and simple product description
~ MCn are stored. In addition, in the memory area MD,
Order data MD1 to MDn for each table including a table number, a product name, a quantity, and an ordering time are stored.

FIG. 10 is a diagram showing a memory map of main parts of the RAM 93 in the electronic slip.

The memory area ME of the RAM 93 is assigned to a storage area for order data transmitted from the settlement processing device 2. In the memory area ME, order data ME including the name, quantity and unit price of each product ordered by the customer.
1 to MEn are stored.

FIG. 11 and FIG. 12 are flowcharts showing the processing procedure at the time of ordering in the control unit of the electronic menu. At the start of ordering, the CPU 71 of the electronic menu 1 displays the initial screen on the display screen 41 (n1). When the customer presses the menu key 44 displayed on the initial screen (n2), the CPU 71 requests the settlement processing device 2 to transmit the product data (n3). After that, it waits for the receipt of the product data transmitted from the settlement processing device 2 (n4),
It is determined whether or not the order enable flag for each received product data is 1 (n5). In n5, if the order possible flag is 1, the menu item of the corresponding product is displayed dark (n6), and if the order available flag is 0, the menu item of the corresponding product is displayed light (n7). If the explanation request key 46c is not pressed after the reception of the product data is completed and all the menu items are displayed (n8) (n)
9), the CPU 71 waits until the item key 45a is pressed (n10).

When the explanation request key 46c is pressed at n9, the CPU 71 waits until the item is selected by the item key 45a (n12) and displays the explanation of the selected item on the display screen 43 (n13). ). When the end key 46b is pressed in n11, the CPU 71 turns to n10.
Wait for the item to be selected at.

When a product is selected in n10, the CP
U71 determines whether or not the order possible flag of the selected product is 1 (n14), and if the order possible flag is not 1 then the display screen 43 displays that ordering is impossible (n15). When it is determined that the order possible flag is 1 in n14, the CPU 71 waits for the quantity to be ordered to be input and stores the name and quantity of the input product as order data (n16, n17). . In this way, when the customer inputs all the products to be ordered and the quantity and presses the end key 46b (n18), the CPU
71 transmits the stored order data to the settlement processing device 2 (n19).

FIG. 13 is a flowchart showing a processing procedure in the control unit of the settlement processing device. Settlement processor 2
When the CPU 81 receives the request to send the product data sent from the electronic menu 1 (n21), it reads the product data from the RAM 83 and sends it to the electronic menu 1 (n22). When the order data is received from the electronic menu 1 (n23), the printer 52 prints the order data (n24) and stores the order data together with the time at this time (n25). After that, the CPU 81 transmits the order data to the electronic slip 3 (n26). Also, CP
When receiving the reason for calling the clerk from the electronic slip 3, the U 81 displays the reason for calling on the display unit 51 (n27, n2).
8) When receiving the request for transmitting the total amount (n29), the total amount is calculated based on the unit price and the quantity of the order data and transmitted to the electronic slip 3 (n30, n31). Also,
When the CPU 81 receives the request to send the planned serving time (n32), it calculates the planned serving time from the standard serving time of the order data and the current time, and sends it to the electronic slip 3 (n3).
3, n34). When the settlement key 53 is pressed (n
35), the CPU 81 executes other processing.

14 and 15 are flow charts showing the processing procedure in the control unit of the electronic slip. The CPU 91 of the electronic slip 3 displays the initial screen and waits for the order data to be transmitted from the settlement processing device 2 (n41,
n42). When the order data is received at n42, C
The PU 91 displays the order data on the display unit 61 (n4
3). Thereafter, the operation of the service input key 63 or the receipt of the settlement processing end signal is awaited (n44, n57). When the service input key 63 is pressed (n44), the CPU
91 determines what the requested service is (n
45-n47).

When the requested service is the calling of the store clerk (n45), the CPU 91 displays a list of reasons for calling the store clerk (n48), and when the reason for calling is input (n49), the reason is displayed. It is transmitted to the settlement processing device 2 (n50) (FIG. 15 (A)). If the requested service is the display of the total amount (n46),
The CPU 91 sends a transmission request for the total amount to the settlement processing device 2 (n51), receives the total amount (n52), and then displays it on the display unit 61 (n53) (FIG. 15 (B)). When the requested service is the display of the planned serving time (n47), the CPU 91 sends a request for transmitting the planned serving time to the settlement processing device 2 (n54), and after receiving the planned serving time (n54). n55), and display it on the display unit 61 (n
56) (FIG. 15 (C)).

If the service input key 63 is not pressed at n44, the CPU 91 waits until the settlement processing device 2 transmits that the settlement processing has been completed (n5).
7) When it is received that the settlement process has been completed, the initial screen is displayed again.

As described above, according to this embodiment, the merchandise data stored in the settlement processing device is transmitted to and displayed on the electronic menu, and the order data input from the electronic menu is transmitted to the settlement processing device. . Further, the order data received by the settlement processing device is transmitted to and displayed on the electronic slip. Further, the service request input from the electronic slip is transmitted to the settlement processing device and displayed on the display unit, or the requested data is returned.

In this embodiment, the commodity data stored in the settlement processing device is transmitted to the electronic menu for display, but it may be stored in the electronic menu in advance.

In addition, in this embodiment, the total amount of money and the planned serving time are calculated by the settlement processing device, but they may be calculated by an electronic slip.

[0038]

According to the present invention, a customer can place an order without a clerk and can request other incidental services from an electronic slip, so that the customer can receive a high-quality service. You can In addition, the order data entered at the time of ordering is sent to the electronic slip, so that the customer can check the price at the table, and by using this order data as it is at the time of payment, it is possible to make an input error at the time of payment. Can be prevented and the settlement processing time can be shortened.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of an order registration system that is an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration of an electronic menu used in the order registration system.

FIG. 3 is a diagram showing a configuration of the same settlement processing device.

FIG. 4 is a diagram showing a configuration of the electronic slip.

FIG. 5 is a block diagram showing a configuration of a control unit in the electronic menu.

FIG. 6 is a block diagram showing a configuration of a control unit in the settlement processing device.

FIG. 7 is a block diagram showing a configuration of a control unit in the electronic slip.

FIG. 8 is a diagram showing a main part memory map of a RAM in an electronic menu.

FIG. 9 is a diagram showing a main part memory map of a RAM in the settlement processing device.

FIG. 10 is a diagram showing a main part memory map of a RAM in an electronic slip.

FIG. 11 is a flowchart showing a processing procedure in the control unit of the electronic menu.

FIG. 12 is a flowchart of the same.

FIG. 13 is a flowchart showing a processing procedure in a control unit of the settlement processing device.

FIG. 14 is a flowchart showing a processing procedure in a control unit of an electronic slip.

FIG. 15 is a flowchart of the same.

[Explanation of symbols]

 1-Electronic Menu 2-Payment Processing Device 3-Electronic Voucher 41-Display Screen 42-Touch Panel 43-Display Screen 74-Data Transmission Unit 75-Data Reception Unit 51-Display Unit 85-Data Transmission Unit 86-Data Reception Unit 61- Display unit 62-Touch panel 94-Data transmission unit 95-Data reception unit

Claims (4)

[Claims] 1. An electronic menu including order data input means for inputting order data indicating order contents of a product, and menu side transmission means for transmitting the input order data to a settlement processing device described later, and each product. Device side product data storage means for storing product data indicating the attribute of the device, device side receiving means for receiving the order data transmitted from the electronic menu, and product data corresponding to the received order data. The product data searching means for searching in the storage means, the calculating means for calculating the total amount of money based on the product data searched by the product data searching means, and the order data used for calculating the total amount of money in the calculating means are transmitted to the electronic slip described later. A device side transmitting means, and a settlement processing device comprising: a slip side receiving means for receiving data transmitted from the settlement processing device; Order entry system and document side display means for displaying the signal data, an electronic document having a in characterized in that the configuration will be. 2. The electronic menu is provided with menu-side product data storage means for storing product data and menu-side display means for displaying product data stored in the menu-side product data storage means. The order registration system according to claim 1, which is characterized in that. 3. The device-side transmitting means of the settlement processing device,
The electronic menu includes device-side product data transmitting means for transmitting product data, the electronic menu is provided with menu-side receiving means for receiving product data transmitted from the settlement processing device, and the electronic-menu-side product data storage means is The order registration system according to claim 2, wherein the received product data is stored. 4. The electronic slip is provided with service input means for receiving a service request associated with a commodity transaction, and service content transmission means for transmitting the service content received by the service input means to a settlement processing device, The settlement processing apparatus includes service content receiving means for receiving the service content transmitted from the electronic slip, and device-side display means for displaying the service content received by the receiving means. 3. The order registration system described in any one of 3.