JP7323764B2 - TABLE MANAGEMENT DEVICE, TABLE MANAGEMENT PROGRAM, AND TABLE MANAGEMENT METHOD - Google Patents

Description

The present invention relates to a table management device, a table management program, and a table management method.

In the reservation schedule display where the horizontal axis shows the time and the vertical axis shows the seats, it is possible to make a reservation for each table that can be reserved based on the number of customers who want to make a reservation and the start time. There is known a reservation system in which an elliptical image indicating is displayed (see, for example, Patent Document 1).

Japanese Unexamined Patent Application Publication No. 2017-204172

In the above reservation system, when it is necessary to allocate multiple tables to a user group (for example, when the number of people in the user group exceeds the allowable number of people for one table), it should be allocated to the user group The user needs to think about the combination of tables. However, since it is not possible to grasp the positional relationship between tables (for example, whether they are adjacent or not) from the reservation schedule display, it is not possible to easily determine a plurality of tables to be assigned to a user group.

SUMMARY OF THE INVENTION An object of the present invention is to provide a table management device, a table management program, and a table management method that can easily determine a plurality of tables to be assigned to user groups.

A table management device according to the present invention comprises: a first display processing unit that displays a reservation status screen on a display unit showing the reservation status of each of a plurality of tables installed in a facility along a time axis; an acquisition processing unit that acquires usage request information including the desired number of users of a user group that desires to use, a selection processing unit that selects a first candidate table according to a user operation, and an allowable number of people in the first candidate table is smaller than the desired number of users, the second display processing unit displays a second candidate table selected according to the first candidate table and the desired use information on the display unit.

A table management program according to the present invention comprises a first display step of displaying, on a display unit, a reservation status screen showing reservation statuses of each of a plurality of tables installed in a facility along a time axis, on one or more processors. an acquisition step of acquiring usage request information including the desired number of users of a user group who desires to use the facility; a selection step of selecting a first candidate table according to a user operation; and executing a second display step of displaying a second candidate table selected according to the first candidate table and the desired usage information on the display unit when the allowable number of people at the table is smaller than the desired number of users. A table management program for

A table management method according to the present invention comprises: a first display step of displaying on a display unit a reservation status screen showing the reservation status of each of a plurality of tables installed in a facility along a time axis; an acquisition step of acquiring usage request information including the desired number of users of a desired user group; a selection step of selecting a first candidate table according to a user operation; and a second display step of displaying a second candidate table selected according to the first candidate table and the desired use information on the display unit when the number of users is less than the desired number of people.

According to the present invention, there are provided a table management device, a table management program, and a table management method that can easily determine a plurality of tables to be assigned to user groups.

FIG. 1 is a block diagram showing the configuration of a table management system according to an embodiment of the invention. FIG. 2 is a diagram showing an example of reservation information used in the table management system according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of combination pattern information used in the table management system according to the embodiment of the invention. FIG. 4 is a diagram showing an example of layout information used in the table management system according to the embodiment of the invention. FIG. 5 is a flow chart showing an example of the procedure of table management processing executed by the table management device in the table management system according to the embodiment of the present invention. FIG. 6 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention. FIG. 7 is a diagram showing an example of a new reservation screen displayed on the store terminal in the table management system according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention. FIG. 9 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention. FIG. 10 is a diagram showing an example of a final confirmation screen displayed on the store terminal in the table management system according to the embodiment of the present invention. FIG. 11 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention. FIG. 12 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention. FIG. 13 is a diagram showing an example of a reservation status screen displayed on a store terminal in the table management system according to the embodiment of the present invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for understanding of the present invention. It should be noted that the following embodiment is an example that embodies the present invention, and does not limit the technical scope of the present invention.

[Table management system 1]
As shown in FIG. 1, a table management system 1 according to an embodiment of the present invention includes a table management device 2, one or more shop terminals 3, and one or more user terminals 4. FIG. The table management device 2 and the store terminal 3 can communicate via a communication network N1 such as the Internet, LAN, WAN, or public telephone line. The same applies to the table management device 2 and the user terminal 4 as well.

The table management device 2 is a device for managing tables installed in facilities such as restaurants. The table management device 2 has a function of allocating a user group using facilities such as restaurants to one or more tables. Specifically, the table management device 2 can allocate a vacant table on a desired date and time period to a user group who desires to use the facility on the desired date and time period. Also, the table management device 2 can allocate a vacant table to a group of users who come to the facility without making a reservation. In addition, below, the case where the table management apparatus 2 manages the table installed in the restaurant is demonstrated.

The store terminal 3 is an information processing device operated by a restaurant manager. The user terminal 4 is an information processing device operated by a user of the restaurant.

[Table management device 2]
As shown in FIG. 1, the table management device 2 is a server including a control section 21, a storage section 22, an operation display section 23, a communication I/F 24, and the like. Note that the table management device 2 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation. Various processes executed by the table management device 2 may be distributed and executed by one or more processors.

The communication I/F 24 connects the table management device 2 to the communication network N1 by wire or wirelessly, and communicates with external devices such as the store terminal 3 and the user terminal 4 via the communication network N1 according to a predetermined communication protocol. It is a communication interface for executing data communication.

The operation display unit 23 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, keyboard, or touch panel that receives operations.

The storage unit 22 is a non-volatile storage unit such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive) that stores various types of information. Specifically, the storage unit 22 stores data such as reservation information D1, combination pattern information D2, and layout information D3. 2 shows an example of reservation information D1, FIG. 3 shows an example of combination pattern information D2, and FIG. 4 shows an example of layout information D3.

The reservation information D1 is information indicating the reservation status of the restaurant. As shown in FIG. 2, the reservation information D1 includes "store name", "reservation name", "number of people", "visit date", "visit time", Information such as "time of use" and "table" is included. "Store name" is the name of the store reserved by the user group. "Reservation person name" is the name of the representative of the user group. "Number of people" is the number of people in the user group. The "visit date" is the date on which the user group is scheduled to visit the store. The "visit time" is the time when the user group is scheduled to visit the store. "Usage time" is the time during which the user group uses the restaurant. "Table" is a table used by the user group. The reservation information D1 is updated by the control unit 21 whenever a new reservation is received in the table management device 2. FIG.

The combination pattern information D2 is information indicating a combination pattern of tables when allocating a plurality of tables to one user group. As shown in FIG. 3, the combination pattern information D2 contains the first candidate table and other A combination pattern with a table is registered. A maximum of three combination patterns are registered in the combination pattern information D2 shown in FIG. 3 for each of the first candidate tables. For example, two combination patterns, a combination with "table T2" and a combination with "table T4", are registered as combination patterns when the first candidate table is "table T1". Also, as combination patterns when the first candidate table is "table T2", three combination patterns are registered: a combination with "table T1", a combination with "table T3", and a combination with "table T5". It is The combination pattern information D2 is set in advance according to a user's operation on the store terminal 3, for example. The user of the store terminal 3 can register any combination of tables in the combination pattern information D2. In the combination pattern information D2 shown in FIG. 3, combinations of tables adjacent to each other (that is, combinations of tables in a positional relationship with no other table interposed therebetween) are registered (see FIG. 10).

The layout information D3 is information indicating the installation position of each table in the restaurant. The layout information D3 is an example of the positional relationship information of the present invention. As shown in FIG. 4, the layout information D3 includes information such as "installation position" and "shape" for each table installed in the restaurant. "Installation position" is a two-dimensional coordinate value indicating the installation position of the table in the restaurant. "Shape" is information indicating the shape of the table. The layout information D3 is set in advance according to a user's operation on the store terminal 3, for example.

As another embodiment, part or all of the information such as the reservation information D1, the combination pattern information D2, and the layout information D3 can be accessed from the store terminal 3 or the table management device 2 via the communication network N1. may be stored on the server of Then, the control unit 21 of the table management device 2 may acquire the information from the store terminal 3 or the server, and execute various processes such as the table management process (see FIG. 5) described later.

The storage unit 22 also stores data such as a reservation status screen P1 (see FIG. 6), a new reservation screen P2 (see FIG. 7), and a final confirmation screen P3 (see FIG. 10), which will be described later.

Further, the storage unit 22 stores a control program such as a table management program for causing the control unit 21 to execute table management processing (see FIG. 5), which will be described later. For example, the table management program is non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and read by a reading device (not shown) such as a CD drive or DVD drive provided in the table management device 2. and stored in the storage unit 22 .

The control unit 21 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 21 controls the table management device 2 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 22 .

By the way, in the reservation schedule display in which the horizontal axis indicates the time and the vertical axis indicates the seats, reservations can be made for each table that can be reserved based on the number of customers who wish to make a reservation and the start time. A reservation system is known in which an elliptical image is displayed to indicate that there is. In the reservation system, if it is necessary to allocate multiple tables to a user group (for example, when the number of people in the user group exceeds the number of people allowed at one table), it should be allocated to the user group. The user needs to think about the combination of tables. However, since it is not possible to grasp the positional relationship between tables (for example, whether they are adjacent or not) from the reservation schedule display, it is not possible to easily determine a plurality of tables to be assigned to a user group. On the other hand, in the table management system 1 according to this embodiment, it is possible to easily determine a plurality of tables to be assigned to user groups.

Specifically, as shown in FIG. 1, the control unit 21 includes a first display processing unit 211, an acquisition processing unit 212, a selection processing unit 213, a second display processing unit 214, a third display processing unit 215, a first Various processing units such as a determination processing unit 216, a second determination processing unit 217, and an allocation processing unit 218 are included. The control unit 21 functions as the processing unit by executing various processes according to the table management program by the CPU. Also, part or all of the processing unit may be configured by an electronic circuit. The table management program may be a program for causing a plurality of processors to function as the processing units.

The first display processing unit 211 displays a reservation status screen P1 showing the reservation status of each of a plurality of tables installed in the restaurant along the time axis on the display unit (for example, the operation display unit 33 of the store terminal 3). indicate. Specifically, the first display processing unit 211 transmits data (for example, HTML data) of the reservation status screen P<b>1 to the store terminal 3 in response to a request from the store terminal 3 . As a result, the reservation status screen P1 as shown in FIG.

On the reservation status screen P1, the reservation status for a date arbitrarily selected by the user of the store terminal 3 (for example, the manager of the restaurant) is displayed based on the reservation information D1. On the reservation status screen P1 shown in FIG. 6, the reservation status for January 11, 2019 is displayed. For example, with respect to table T1, the time slot from 20:00 to 22:00 has been reserved by the reservation person A. As for the table T2, the time slot from 16:00 to 18:00 has been reserved by the reservation person B, and the time slot from 20:00 to 22:00 has been reserved by the reservation person C.

The reservation status screen P1 includes a new reservation key K1. When the user of the shop terminal 3 operates the new reservation key K1, a new reservation screen P2 as shown in FIG. 7 is displayed.

The acquisition processing unit 212 acquires usage request information including the desired number of users of the user group who desire to use the restaurant. For example, the acquisition processing unit 212 acquires the date, time zone (desired use time zone), representative name, and number of people (desired number of people) input by the user of the store terminal 3 on the new reservation screen P2 shown in FIG. Information is received from the store terminal 3 as use desired information. Note that in other embodiments, the acquisition processing unit 212 may receive usage request information from the user terminal 4 or another server.

When the desired use information is acquired by the acquisition processing unit 212, a new reservation person image G1 corresponding to the desired use information is displayed on the reservation status screen P1, as shown in FIG. Note that when the acquisition processing unit 212 acquires the desired use information of another user group while the new reservation person image G1 is displayed on the reservation status screen P1, a plurality of new reservations are displayed on the reservation status screen P1. A person image G1 is displayed.

The selection processing unit 213 selects the first candidate table according to user's operation. For example, after the user of the store terminal 3 operates one of the new reservation person images G1 displayed on the reservation status screen P1, one of the table areas A1 displayed on the reservation status screen P1 is operated. If so, the selection processing unit 213 selects the table corresponding to the operated table area A1 as the first candidate table.

A second display processing unit 214 displays a second candidate table selected according to the first candidate table and the desired usage information when the allowable number of people in the first candidate table is smaller than the desired number of users. (For example, it is displayed on the operation display unit 33 of the shop terminal 3). For example, in the reservation status screen P1 shown in FIG. Since the number of users is smaller than the desired number of users (10) of the reservation person Z, the second display processing unit 214 selects the second candidate table to be allocated to the user group of the reservation person Z and displays it on the reservation status screen P1.

Various methods are conceivable as a method of selecting the second candidate table. For example, the second display processing unit 214 may select the second candidate table based on the combination pattern information D2 shown in FIG. For example, when the first candidate table selected by the user of the shop terminal 3 is table T2, three combination patterns of table T1, table T3, and table T5 are registered in the combination pattern information D2 shown in FIG. ing. Therefore, the second display processing unit 214 may display three tables, the table T1, the table T3, and the table T5, as the second candidate table on the reservation status screen P1. For example, as shown in FIG. 9, the second display processing unit 214 displays three candidate images G2 corresponding to the three second candidate tables of table T1, table T3, and table T5 on the reservation status screen P1. may Here, table T1, table T3, and table T5 are all tables adjacent to table T2 (that is, tables having a positional relationship with table T2 that does not sandwich another table). In this way, by registering the table adjacent to the first candidate table as a combination pattern for each first candidate table in the combination pattern information D2, the table adjacent to the first candidate table is the second candidate table. is displayed on the reservation status screen P1. Note that when the first candidate table selected by the user of the store terminal 3 is the table T6, as shown in FIG. Two candidate images G2 are displayed on the reservation status screen P1.

Further, the second display processing unit 214 displays the second candidate table in a manner that allows identification of the positional relationship with the first candidate table (for example, whether or not the first candidate table is adjacent to the first candidate table) based on the layout information D3. The table may be displayed on the reservation status screen P1. For example, the second display processing unit 214 displays the character string "adjacent" in the candidate image G2 of the second candidate table adjacent to the first candidate table (see FIG. 9), and A character string "separated" may be displayed in the candidate image G2 of the second candidate table that is not in the space (see the candidate image G2 corresponding to the table T6 in FIG. 13). Alternatively, the second display processing unit 214 sets the background color of the candidate image G2 of the second candidate table adjacent to the first candidate table to green, and sets the candidate image G2 of the second candidate table not adjacent to the first candidate table to green. The background color of G2 may be yellow. As a result, the user of the store terminal 3 can easily grasp the positional relationship between the first candidate table and the second candidate table just by looking at the reservation status screen P1.

Also, the second display processing unit 214 may select the second candidate table based on the distance from the first candidate table. For example, the second display processing unit 214 calculates the distance between the first candidate table and each of the other tables based on the layout information D3, and uses the table closest to the first candidate table as the second candidate table. It may be selected preferentially. For example, the second display processing unit 214 may select the table closest to the first candidate table, the table second closest, and the table third closest to the first candidate table as the second candidate table.

Also, the second display processing unit 214 may display the second candidate table in different display modes depending on the distance from the first candidate table. For example, the second display processing unit 214 displays a character string "close" to the candidate image G2 of the second candidate table whose distance from the first candidate table is less than a predetermined distance, and A character string "distant" may be displayed in the candidate image G2 of the second candidate table that is at a predetermined distance or more. Alternatively, the second display processing unit 214 sets the background color of the candidate image G2 of the second candidate table whose distance from the first candidate table is less than the predetermined distance to green, and the background color of the candidate image G2 of the second candidate table whose distance from the first candidate table is equal to or greater than the predetermined distance. The background color of the candidate image G2 in a certain second candidate table may be yellow. Thereby, the user of the shop terminal 3 can easily grasp the distance between the first candidate table and the second candidate table just by looking at the reservation status screen P1.

Further, when the plurality of second candidate tables are selected according to the first candidate table and the desired usage information, the second display processing unit 214 displays the plurality of second candidate tables on the reservation status screen P1. may be displayed at the same time. For example, when three tables, table T1, table T3, and table T5, are selected as second candidate tables, the second display processing unit 214 displays these three second candidate tables as shown in FIG. may be simultaneously displayed on the reservation status screen P1.

Further, the second display processing unit 214 may display the second candidate table in a different display mode depending on whether or not the second candidate table is assigned to another user group in the desired usage time zone. good. For example, the second display processing unit 214 displays a character string "empty seat" or "no reservation" in the candidate image G2 of the second candidate table that is not assigned to another user group in the desired time slot, A character string "reserved" or "reserved" may be displayed in the candidate image G2 of the second candidate table assigned to another user group in the desired use time zone (see FIG. 9). Alternatively, the second display processing unit 214 sets the background color of the candidate image G2 in the second candidate table that is not assigned to another user group in the desired usage time period to green, and makes the background color of the candidate image G2 in the second candidate table that is not assigned to another user group green in the desired usage time period. The background color of the candidate image G2 in the second candidate table assigned to the user group may be yellow. In addition, the second display processing unit 214 displays only the candidate images G2 of the second candidate table that are not assigned to other user groups in the desired use time zone on the reservation status screen P1, Candidate images G2 of the second candidate table assigned to other user groups may not be displayed on the reservation status screen P1.

The third display processing unit 215 displays a layout screen showing the positional relationship between the first candidate table and the second candidate table according to the user's operation on the second candidate table. For example, when any of the candidate images G2 of the second candidate table displayed on the reservation status screen P1 is operated, the third display processing unit 215 displays the layout screen as shown in FIG. 10 as an example of the layout screen. A final confirmation screen P3 may be displayed. The final confirmation screen P3 shown in FIG. 10 is displayed when the candidate image G2 corresponding to the table T1 is operated on the reservation status screen P1 shown in FIG. The final confirmation screen P3 shows the layout of the tables in the restaurant. This allows the user to more clearly grasp the positional relationship between table T2, which is the first candidate table, and table T1, which is the second candidate table.

The first determination processing unit 216 determines whether or not there is another table that can be assigned to another user group when the second candidate table is assigned to another user group in the desired use time zone. determine whether For example, the table T3 shown in FIG. 9 is assigned to the user group of the reservation person D in a part of the desired use time zone (here, 18:00 to 20:00). In this case, the first determination processing unit 216 determines whether or not there is another table that can be assigned to the user group of the reservation person D. Here, there is a table T5 as another table that can be assigned to the user group of the reservation person D (that is, another table that can be used during the time period from 19:00 to 21:00). In this case, the first determination processing unit 216 determines that there is another table that can be assigned to the user group of the reservation person D.

If the first determination processing unit 216 determines that there is another table that can be assigned to the other user group, the second display processing unit 214 displays the second candidate table. If it is determined that there is no other table that can be assigned to the other user group, the second candidate table may not be displayed. For example, the second display processing unit 214 can be assigned to the other user group by the first determination processing unit 216 when the second candidate table is assigned to the other user group in the desired use time period. If it is determined that another table exists, the candidate image G2 corresponding to the second candidate table is displayed on the reservation status screen P1, and the first determination processing unit 216 displays the candidate image G2 that can be assigned to the other user group. If it is determined that the table does not exist, the candidate image G2 corresponding to the second candidate table may not be displayed on the reservation status screen P1. In the reservation status screen P1 shown in FIG. 9, since there is another table that can be assigned to the user group of the reservation person D, the candidate image G2 corresponding to the table T3, which is the second candidate table, is displayed. The candidate image G2 indicates that another user group (here, the user group of the reservation person D) assigned to the table T3, which is the second candidate table, can be moved to another table. The character string "reserved (movable)" is displayed.

When the second candidate table is assigned to another user group in the desired usage time period, the second determination processing unit 217 determines that the other user group is using the second candidate table (that is, It is determined whether or not the user has already started eating and drinking at the table. Whether or not the other user group is using the second candidate table can be determined, for example, based on information received from the store terminal 3 or a seating arrangement system installed in the restaurant. can.

The second display processing unit 214 displays the second candidate table when it is determined by the second determination processing unit 217 that the other user group is not using the second candidate table. When the processing unit 217 determines that the other user group is using the second candidate table, the second candidate table may not be displayed. For example, when the second determination processing unit 217 determines that the other user group is not using the second candidate table, the second display processing unit 214 displays the candidate image corresponding to the second candidate table. G2 is displayed on the reservation status screen P1, and if the second determination processing unit 217 determines that the other user group is using the second candidate table, the candidate image corresponding to the second candidate table is displayed. G2 may not be displayed on the reservation status screen P1.

The allocation processing unit 218 allocates the first candidate table and the second candidate table to the user group according to the user's operation on the second candidate table. For example, when the candidate image G2 corresponding to the table T1 is manipulated among the three candidate images G2 shown in FIG. Table T1 corresponding to G2 is assigned to the user group of reservation person Z. Note that, in this embodiment, when any of the candidate images G2 displayed on the reservation status screen P1 is operated, the final confirmation screen P3 as shown in FIG. 10 is displayed. Then, the allocation processing unit 218 allocates the first candidate table and the second candidate table to the user groups in response to the operation of the OK key K2 included in the final confirmation screen P3. Specifically, the allocation processing unit 218 updates the reservation information D1 so that the first candidate table and the second candidate table are associated with the user group in the reservation information D1.

[Store terminal 3]
As shown in FIG. 1, the store terminal 3 includes a control section 31, a storage section 32, an operation display section 33, a communication I/F 34, and the like. The operation display section 33 is an example of the display section of the present invention. The store terminal 3 is, for example, an information processing device such as a smart phone, a tablet terminal, or a personal computer.

Specifically, the user of the store terminal 3 (for example, a manager of a restaurant) logs in to the table management device 2 by entering a user ID and password on a predetermined login page displayed on the store terminal 3, You can access the management page of your own restaurant. The user of the store terminal 3 can call up the reservation status screen P1 as shown in FIG. 6 from the management page and check the reservation status of any date. The data of the reservation status screen P1 is generated by the table management device 2 based on the reservation information D1 and transmitted to the shop terminal 3. FIG. The user of the store terminal 3 can also call a page for registering and updating the combination pattern information D2 and the layout information D3 from the management page.

The communication I/F 34 connects the store terminal 3 to the communication network N1 by wire or wirelessly, and performs data communication according to a predetermined communication protocol with an external device such as the table management device 2 via the communication network N1. It is a communication interface for

The operation display unit 33 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays various information such as web pages, and an operation unit such as a mouse, keyboard, or touch panel that receives operations.

The storage unit 32 is a nonvolatile storage unit such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a flash memory that stores various types of information. For example, the storage unit 32 stores a control program such as a browser program. Specifically, the browser program is a control program for causing the control unit 31 to execute communication processing with an external device such as the table management device 2 according to a communication protocol such as HTTP (Hypertext Transfer Protocol).

The control unit 31 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 31 controls the shop terminal 3 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 32 .

Specifically, the control unit 31 functions as a browser processing unit 311 by executing various processes according to the browser program stored in the storage unit 32 . The browser processing unit 311 causes the operation display unit 33 to display a web page provided from the table management device 2 via the communication network N1, and executes browser processing for inputting an operation for the operation display unit 33 to the table management device 2. Is possible.

[User terminal 4]
As shown in FIG. 1, the user terminal 4 includes a control section 41, a storage section 42, an operation display section 43, a communication I/F 44, and the like. The user terminal 4 is, for example, an information processing device such as a mobile phone, smart phone, tablet terminal, or personal computer.

Specifically, a user of the restaurant accesses the table management device 2 or another server by entering a predetermined URL on the user terminal 4, and checks the reservation status of the restaurant or makes a reservation. You can apply.

The communication I/F 44 connects the user terminal 4 to the communication network N1 by wire or wirelessly, and performs data communication according to a predetermined communication protocol with an external device such as the table management device 2 via the communication network N1. It is a communication interface for execution.

The operation display unit 43 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that receives operations.

The storage unit 42 is a nonvolatile storage unit such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a flash memory that stores various types of information. For example, the storage unit 42 stores a control program such as a browser program. Specifically, the browser program is a control program for causing the control unit 41 to execute communication processing with an external device such as the table management device 2 according to a communication protocol such as HTTP (Hypertext Transfer Protocol).

The control unit 41 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 41 controls the user terminal 4 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 42 .

Specifically, the control unit 41 functions as a browser processing unit 411 by executing various processes according to the browser program stored in the storage unit 42 . The browser processing unit 411 causes the operation display unit 43 to display a web page provided from the table management device 2 via the communication network N1, and executes browser processing for inputting an operation for the operation display unit 43 to the table management device 2. Is possible.

[Table management processing]
Table management processing executed by the control unit 21 of the table management device 2 will be described below with reference to FIG.

The present invention can be regarded as an invention of a table management method for executing one or more steps included in the table management process, and one or more steps included in the table management process described here can be May be omitted. The execution order of each step in the table management process may be different as long as the same effect is produced. Further, here, a case where each step in the table management process is executed by the control unit 21 will be described as an example. are also contemplated as other embodiments.

<Step S11>
First, in step S11, the control unit 21 transmits data of the reservation status screen P1 to the store terminal 3 in response to a request from the store terminal 3, and displays the reservation status screen P1 as shown in FIG. 3 is displayed. The processing of step S<b>11 is executed by the first display processing section 211 of the control section 21 . The step S11 is an example of the first display step of the present invention.

<Step S12>
In step S12, the control unit 21 determines based on the signal from the store terminal 3 whether or not the new reservation key K1 included in the reservation status screen P1 has been operated. When it is determined that the new reservation key K1 has been operated (S12: Yes), the process proceeds to step S13. On the other hand, if it is determined that the new reservation key K1 has not been operated (S12: No), the process proceeds to step S15.

<Step S13>
In step S13, the control unit 21 transmits the data of the new reservation screen P2 to the store terminal 3, and causes the store terminal 3 to display the new reservation screen P2 as shown in FIG. 7, for example.

<Step S14>
In step S14, the control unit 21 receives from the store terminal 3 various information (specifically, information such as date, time zone, representative name, number of people, etc.) input through the new reservation screen P2 as usage request information. , to display the new reservation person image G1 corresponding to the information of the applicant for use on the new reservation screen P2 (see FIG. 8). The processing of step S<b>14 is executed by the acquisition processing unit 212 of the control unit 21 . The step S14 is an example of the acquisition step of the present invention.

<Step S15>
In step S15, the control section 21 determines whether or not the new reservation person image G1 included in the reservation status screen P1 has been operated based on the signal from the shop terminal 3. FIG. When it is determined that the new reservation person image G1 has been operated (S15: Yes), the process proceeds to step S16. On the other hand, if it is determined that the new reservation person image G1 has not been operated (S15: No), the process returns to step S12.

<Step S16>
In step S<b>16 , based on the signal from the store terminal 3 , the control unit 21 determines whether or not any table has been selected as the first candidate table by the user of the store terminal 3 . For example, when the table area A1 corresponding to the table T2 is operated on the reservation status screen P1, the control unit 21 determines that the table T2 is selected as the first candidate table. Then, when it is determined that the first candidate table has been selected (S16: Yes), the process proceeds to step S17. On the other hand, if it is determined that the first candidate table has not been selected (S16: No), the process of step S16 is repeated until it is determined that the first candidate table has been selected. The processing of step S<b>16 is executed by the selection processing section 213 of the control section 21 . The step S16 is an example of the selection step of the present invention.

<Step S17>
In step S17, the control unit 21 determines whether or not the allowable number of people in the first candidate table is smaller than the number of users in the user group corresponding to the new reservation person image G1. Then, when it is determined that the allowable number of people in the first candidate table is smaller than the number of users in the user group (S17: Yes), the process proceeds to step S18. On the other hand, if it is determined that the allowable number of people in the first candidate table is greater than or equal to the number of users in the user group (S17: No), the process proceeds to step S22.

<Step S18>
In step S18, the control unit 21 selects the second candidate table. For example, the control unit 21 selects one or a plurality of second candidate tables based on the first candidate table and the combination pattern information D2. Specifically, when the first candidate table is table T2, the control unit 21 selects three tables, table T1, table T3, and table T5, as the second candidate table based on the combination pattern information D2. do.

The method of selecting the second candidate table and the number of selected second candidate tables in step S18 are arbitrary. For example, the control unit 21 may select a predetermined number (for example, up to three) of second candidate tables in order of proximity from the first candidate table. Alternatively, the control unit 21 calculates a priority for each table based on a predetermined condition, and selects a predetermined number (for example, up to three) of second candidate tables in descending order of priority. may The conditions for calculating the priority of each table include the distance from the first candidate table, the number of people allowed at the table, and the location of the table (for example, whether it is near or far from the entrance, whether it is in a private room, etc.). conditions can be considered. Also, the priority of each table may be determined according to the reservation status in the desired time slot or time slots before and after that.

<Step S19>
In step S19, the control unit 21 displays the candidate images G2 corresponding to the second candidate tables selected in step S18 on the reservation status screen P1 (see FIG. 9). The processing of step S<b>19 is executed by the second display processing section 214 of the control section 21 . The step S19 is an example of the second display step of the present invention.

Note that FIG. 9 shows the reservation status screen P1 when the user selects the table T2 as the first candidate table. In this case, three tables, table T1, table T3 and table T5, are automatically selected as second candidate tables based on combination pattern information D2, and candidate images G2 corresponding to these second candidate tables are reserved. It is displayed on the status screen P1.

On the other hand, FIG. 12 shows the reservation status screen P1 when the user selects the table T6 as the first candidate table. In this case, two tables, table T3 and table T5, are automatically selected as the second candidate table based on the combination pattern information D2, and the candidate image G2 corresponding to these second candidate tables is displayed on the reservation status screen P1. to be displayed.

In step S19, the control unit 21 may display the candidate image G2 in such a manner that the positional relationship between the first candidate table and the second candidate table can be identified. For example, as shown in FIG. 13, the control unit 21 displays a character string "adjacent" on the candidate image G2 of the second candidate table adjacent to the first candidate table (here, table T2), A character string "separated" may be displayed in the candidate image G2 of the second candidate table that is not adjacent to the first candidate table.

Further, in step S19, the control unit 21 displays the candidate image G2 in a different display mode depending on whether or not the second candidate table is assigned to another user group in the desired use time zone. good too. For example, as shown in FIG. 9, the control unit 21 selects a candidate image G2 in the second candidate table (here, table T1 and table T5) that is not assigned to another user group in the desired use time slot. A character string "empty seat" or "no reservation" is displayed, and "reserved" is displayed in the candidate image G2 of the second candidate table (here, table T3) assigned to other user groups in the desired use time slot. ” or “reserved” may be displayed.

<Step S20>
In step S<b>20 , the control unit 21 determines whether or not the candidate image G<b>2 has been operated by the user of the store terminal 3 based on the signal from the store terminal 3 . Then, when it is determined that the candidate image G2 has been operated (S20: Yes), the process proceeds to step S21. On the other hand, if it is determined that the candidate image G2 has not been operated (S20: No), the process of step S20 is repeated until it is determined that the candidate image G2 has been operated.

<Step S21>
In step S21, the control unit 21 transmits the data of the final confirmation screen P3 to the shop terminal 3, and causes the shop terminal 3 to display the final confirmation screen P3 as shown in FIG. 10, for example. In the final confirmation screen P3 shown in FIG. 10, based on the layout information D3, the first candidate table (here, table T2) and the second candidate table (here, table T2) corresponding to the operated candidate image G2 are displayed. A layout screen showing the positional relationship with T1) is displayed. When the OK key K2 included in the final confirmation screen P3 is operated, the process proceeds to step S22.

<Step S22>
In step S22, the control unit 21 assigns the first candidate table and the second candidate table corresponding to the operated candidate image G2 to the user group corresponding to the operated new reservation person image G1. . For example, in the example shown in FIG. 10, the control unit 21 sets the table T2, which is the first candidate table, and the table T1, which is the second candidate table, to the user group of the reservation person Z. Update information D1. The processing of step S<b>22 is executed by the allocation processing section 218 of the control section 21 .

If it is determined in step S17 that the allowable number of people in the first candidate table is greater than or equal to the number of users in the user group, the control unit 21 The reservation information D1 is updated so that the first candidate table is assigned to the group.

When the reservation information D1 is updated in this way, the reservation status screen P1 is updated like the reservation status screen P1 shown in FIG. 11 based on the updated reservation information D1. Then, the process returns to step S12.

As described above, in the table management device 2 according to this embodiment, when the user of the store terminal 3 selects the first candidate table, the second candidate table is automatically selected according to the first candidate table. , the candidate image G2 corresponding to the second candidate table is displayed on the reservation status screen P1. Therefore, the user of the store terminal 3 can easily determine a plurality of tables to be allocated to the user group while confirming the reservation status before and after the desired use time slot of the user group who wishes to use the restaurant. It is possible to

For example, looking at the reservation status screen P1 shown in FIG. It can be seen that other user groups cannot be assigned, and the usage efficiency of the table T5 is lowered. On the other hand, when the user group of the reservation person Z is assigned to the table T1, such a wasteful time period does not occur, so it can be seen that the usage efficiency of the table T1 does not decrease. As described above, in this embodiment, the user of the store terminal 3 should allocate to the user group while confirming the reservation status before and after the desired use time slot of the user group who wishes to use the restaurant. Multiple tables can easily be determined.

Further, in this embodiment, a table adjacent to the first candidate table is automatically selected as the second candidate table based on the combination pattern information D2 shown in FIG. Therefore, by looking at the reservation status screen P1, the user of the store terminal 3 considers not only the reservation status before and after the desired use time zone, but also the positional relationship between the tables (for example, whether they are adjacent to each other). can be used to assign the appropriate table to the user group.

[Modification]
In this embodiment, a case has been described in which a user group who wishes to use a restaurant is assigned to two tables at most, but the present invention is not limited to this. In other embodiments, it is also possible to assign a group of users desiring to use the restaurant to more than two tables. For example, if there are 15 users in the user group who wish to use the restaurant, first, the first candidate table is selected according to the user's operation. Then, one or a plurality of second candidate tables are automatically selected by the control unit 21 according to the first candidate table. Then, when the candidate image G2 corresponding to any of the second candidate tables is operated, the total value of the allowable number of persons of the table corresponding to the operated candidate image G2 and the allowable number of persons of the first candidate table is It is determined whether the number is smaller than the number of users in the group. Then, when it is determined that the total value is smaller than the number of users in the user group, a table corresponding to the operated candidate image G2 is added as the first candidate table. Then, one or a plurality of second candidate tables are automatically selected by the control unit 21 according to the two first candidate tables selected by the user in this way. Then, when the candidate image G2 corresponding to any of the second candidate tables is operated, the total value of the table corresponding to the operated candidate image G2 and the allowable number of persons in the three tables of the two first candidate tables is less than the number of users in the user group. Then, when it is determined that the total value is greater than or equal to the number of users in the user group, the three tables are assigned to the user group.

Further, in this embodiment, in response to the user of the store terminal 3 selecting the first candidate table on the reservation status screen P1, a second candidate table (specifically, a second candidate table is displayed, the present invention is not limited to this. In another embodiment, when the user of the store terminal 3 selects the first candidate table on the reservation status screen P1, a layout screen showing the layout of the tables installed in the restaurant (for example, shown in FIG. 10) is displayed. A screen such as the final confirmation screen P3 displayed on the screen) may be displayed, and one or a plurality of second candidate tables may be displayed on the layout screen. In this case, the user of the store terminal 3 may select a desired second candidate table on the layout screen, or select a desired second candidate table on the reservation status screen P1 after closing the layout screen. may

Also, in other embodiments, the functions of the table management device 2 may be incorporated into the store terminal 3 . In this case, the store terminal 3 in which the functions of the table management device 2 are incorporated corresponds to the table management device of the present invention.

1 table management system 2 table management device 21 control unit 211 first display processing unit 212 acquisition processing unit 213 selection processing unit 214 second display processing unit 215 third display processing unit 216 first determination processing unit 217 second determination processing unit 218 Allocation processing unit 22 Storage unit 23 Operation display unit 24 Communication I/F

Claims (8)

a first display processing unit for displaying, on a display unit, a reservation status screen showing the reservation status of each of a plurality of tables installed in the facility along the time axis;
an acquisition processing unit that acquires usage request information including the desired number of users of a user group that desires to use the facility;
a selection processing unit that selects the first candidate table according to a user operation;
A second display for displaying on the display unit a second candidate table selected according to the first candidate table and the desired use information when the allowable number of people of the first candidate table is smaller than the desired number of users. a processing unit;
A table management device comprising The second display processing unit displays the second candidate table on the reservation status screen.
The table management device according to claim 1. further comprising a storage unit that stores combination pattern information indicating a correspondence relationship between the first candidate table and the second candidate table;
The second display processing unit selects the second candidate table based on the combination pattern information.
3. The table management device according to claim 1 or 2. The second display processing unit simultaneously displays the plurality of second candidate tables on the display unit when a plurality of the second candidate tables are selected according to the first candidate table and the desired use information. do,
The table management device according to any one of claims 1 to 3 . The acquisition processing unit acquires the desired usage information including the desired usage time zone,
The second display processing unit displays the second candidate table in a different display mode depending on whether or not the second candidate table is assigned to another user group in the desired usage time period.
The table management device according to any one of claims 1 to 4 . further comprising an allocation processing unit that allocates the first candidate table and the second candidate table to the user group according to a user operation on the second candidate table;
The table management device according to any one of claims 1 to 5 . to one or more processors;
a first display step of displaying, on a display unit, a reservation status screen showing the reservation status of each of a plurality of tables installed in the facility along the time axis;
an acquisition step of acquiring usage request information including the desired number of users of a user group who desires to use the facility;
a selection step of selecting the first candidate table according to a user operation;
A second display for displaying on the display unit a second candidate table selected according to the first candidate table and the desired use information when the allowable number of people of the first candidate table is smaller than the desired number of users. a step;
A table management program for executing A table management method by one or more processors,
a first display step of displaying, on a display unit, a reservation status screen showing the reservation status of each of a plurality of tables installed in the facility along the time axis;
an acquisition step of acquiring usage request information including the desired number of users of a user group who desires to use the facility;
a selection step of selecting the first candidate table according to a user operation;
A second display for displaying on the display unit a second candidate table selected according to the first candidate table and the desired use information when the allowable number of people of the first candidate table is smaller than the desired number of users. a step;
Table management methods, including

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