JP7167213B2 - Transaction data processor and program - Google Patents

Description

An embodiment of the present invention relates to a transaction data processing device and program.

2. Description of the Related Art Conventionally, there has been known a mechanism called an electronic receipt in which a receipt given to a shopper from a store at the time of product payment is electronically transferred to the shopper's portable terminal or the like.

Converting receipts to electronic data in this way is beneficial for shoppers, as household accounts can be electronically and automatically kept. Also, by introducing electronic receipts, it is possible to reduce the consumption of receipt paper, which is beneficial for stores that have introduced the system.

Conventionally, in a device that can print out on paper and output an electronic receipt, the output destination is determined based on the necessity information indicating whether the print output is required, which is preset for each customer. A technique to do so has been proposed.

By the way, receipt data for print output is generally created in an unstructured format such as text data. There is the problem of being bad. Therefore, there is a demand for a technique that can improve the convenience of electronic receipts.

A transaction data processing apparatus of an embodiment includes generation means, conversion means , display control means, and output means . The generating means generates receipt data including at least transaction details in an unstructured format. The conversion means converts the receipt data into a structured format different from the unstructured format when the receipt data includes a customer code for specifying a customer. The display control means causes the display unit to display an output destination selection screen for selecting an output destination of the receipt data when the customer code is included in the receipt data. The output means outputs the receipt data in the non-structured format or the receipt data converted into the structured format to an external device as an output destination in accordance with the output destination selected on the output destination selection screen.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing an example of screen transition in member registration of a customer. FIG. 3 is a block diagram showing the essential configuration of the POS terminal. FIG. 4 is a block diagram showing the essential configuration of the electronic receipt server. FIG. 5 is a block diagram showing the essential configuration of the electronic receipt management server. FIG. 6 is a block diagram showing the main configuration of the mobile terminal. FIG. 7 is a functional block diagram of electronic receipt processing in a POS terminal. FIG. 8 is a diagram schematically showing an example of receipt data. FIG. 9 is a diagram schematically showing an example of an electronic receipt. FIG. 10 is a flow chart showing the flow of electronic receipt processing at the POS terminal. FIG. 11 is a diagram showing an example of the output destination selection screen displayed on the display unit of the POS terminal. FIG. 12 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 13 is a functional block diagram of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 14 is a flow chart showing the flow of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 15 is a functional block diagram relating to electronic receipt receiving processing and electronic receipt browsing processing in a mobile terminal. FIG. 16 is a flow chart showing the flow of electronic receipt receiving processing and electronic receipt viewing processing in the portable terminal. FIG. 17 is a diagram showing an example of an electronic receipt displayed on the display unit of the mobile terminal.

One embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. , and a mobile terminal 7 .

The POS terminal 1 and the store server 2 are provided inside the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Also, the POS terminal 1 and the store server 2 can be connected to a network N2 that connects the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. be. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing. The POS terminal 1 generates receipt data including transaction details of the product to be settled, and outputs a paper receipt by printing the receipt data with a printer 13, which will be described later. Also, the POS terminal 1 outputs (transmits) an electronic receipt obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The method of transmitting the electronic receipt is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be plural.

The store server 2 centrally manages product sales data processing performed by the POS terminal 1 . For example, the store server 2 stores and manages merchandise sales data generated by merchandise sales data processing of the POS terminal 1, and stores and manages merchandise data files and the like used for merchandise sales data processing.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be plural. In this embodiment, the POS terminal 1 outputs an electronic receipt. However, the present invention is not limited to this. It may be configured to output to the electronic receipt server 3 as an electronic receipt by converting.

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates stores or chain stores (hereinafter referred to as stores), and functions as a corporate receipt management server that manages receipt data for each company that operates stores. . The electronic receipt server 3 has functions such as sales management, sales analysis, inventory management, etc. of a company that operates a store, for example.

The electronic receipt server 3 also receives the electronic receipt transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 also transmits the received electronic receipt to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Moreover, the transmission method of the electronic receipt is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than the company that manages the receipt data on the electronic receipt server 3 . The electronic receipt server 3 may also be managed by a third party.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies that operate stores. The electronic receipt management server 4 stores member information such as the name and membership code of each customer (member) who has registered as a member according to the procedure described later, and the destination information (e.g., e-mail address) of the mobile terminal 7 to which the electronic receipt is to be sent. Data is stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

The electronic receipt management server 4 also receives the electronic receipt transmitted from the electronic receipt server 3 via the network N3, and stores and manages this electronic receipt in an electronic receipt management area 43a, which is held in the database DB and will be described later. do. More specifically, the electronic receipt contains elements such as membership codes and the like in addition to transaction details of merchandise (merchandise sales data), and is managed in association with member data of corresponding members.

Further, the electronic receipt management server 4 receives additional information such as campaign information related to a campaign for a specific product from a promotion setting terminal 5 connected via a network N4, which will be described later, and stores this additional information in the database DB. The information is stored and managed in an additional information management area 43b, which will be described later. More specifically, the additional information is managed in association with elements that meet predetermined conditions among the elements included in the electronic receipt stored in the database DB.

When the electronic receipt management server 4 stores the electronic receipt in the database DB, the electronic receipt management server 4 identifies the destination (portable terminal 7) by referring to the destination information associated with the member code of the electronic receipt. Then, the electronic receipt management server 4 transmits the electronic receipt stored in the database DB to its destination via the network N5, which will be described later. If additional information is associated with the electronic receipt, this additional information is also transmitted to the destination.

Further, when the electronic receipt management server 4 receives an electronic receipt inquiry designating a membership code from a mobile terminal 7 connected via a network N5, which will be described later, the electronic receipt management server 4 extracts an electronic receipt corresponding to the membership code from the database DB. , to the mobile terminal 7 . If additional information is associated with the electronic receipt, this additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The promotion setting terminal 5 and the promotion management server 6 are provided at the consumer goods maker P4 or the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer), and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or VPN. Moreover, the method of transmitting the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The mobile terminal 7 is a terminal device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer used by a user (customer) of this system. The mobile terminal 7 has an application such as a web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7 .

The mobile terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member of this system. Here, the network N5 is the Internet or various public networks.

By the way, a customer's member registration in this system is performed, for example, in the following procedure. The customer sends a blank mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the received e-mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of the necessary items, the electronic receipt management server 4 executes member registration with respect to the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail containing the member code (customer code) and password to the portable terminal 7 . This completes the member registration.

After membership registration as described above, the portable terminal 7 displays the customer's membership code as a code symbol CS such as a bar code or two-dimensional code on the display unit 73, as shown in FIG. The customer presents the code symbol CS displayed on the portable terminal 7 to the store clerk when settling the transaction at the store P1. The store clerk reads the code symbol CS displayed on the portable terminal 7 with the code scanner 15 (see FIG. 3) connected to the POS terminal 1. FIG. As a result, it is possible to associate the customer's membership code with the receipt data generated after payment by the merchandise sales data processing at the POS terminal 1 .

Further, after settlement (transaction) at the POS terminal 1, the mobile terminal 7 receives an electronic receipt for the transaction transmitted from the electronic receipt management server 4 via the network N5. An electronic receipt of the member is received from the electronic receipt management server 4 by transmitting an electronic receipt inquiry designating a member code to the electronic receipt management server 4 via the network N5. Also, the mobile terminal 7 displays the received electronic receipt on the display unit 73 (see FIG. 17).

Further, when additional information is associated with the received electronic receipt, the portable terminal 7 displays an icon or the like instructing application for a campaign project based on this additional information (see FIG. 17). For example, an icon can be set with connection destination information (URL or the like) indicating a destination (for example, the promotion management server 6) to apply for a project. In this case, when the mobile terminal 7 receives an operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5, and executes processing related to application.

The promotion management server 6 is a server device that receives access from the mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages the application history for each campaign type in association with a member code for identifying each member. When the promotion management server 6 receives an application for a campaign from the portable terminal 7 via the network N5, it manages the application history for each campaign type in association with the membership code. When accessing the promotion management server 6, the mobile terminal 7 transmits a member code related to the user (member) of the own device held in the receipt data or the like.

In the electronic receipt system having such a configuration, an electronic receipt (receipt data) indicating the details of a transaction (settlement) generated by performing product sales data processing at the POS terminal 1 of the store P1 is sent via the electronic receipt server 3. It is transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the mobile terminal 7 equipped with a web browser can download the receipt data published on the web to the mobile terminal 7 by designating a URL (Uniform Resource Locator), and view the data with the web browser. . Note that an application for viewing receipt data may be installed on the mobile terminal 7 for viewing.

Next, the configuration of the main devices that construct the electronic receipt system of this embodiment will be described.

First, the POS terminal 1, which is a product sales data processing device, will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. As shown in FIG. 3, the POS terminal 1 includes a control section 11 that controls various calculations and various sections of the POS terminal 1 in an integrated manner. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer composed of an RTC (Real Time Clock) unit and the like for keeping the current date and time.

The control unit 11 is connected to the operation unit 12 , the printer 13 , the display unit 14 and the code scanner 15 via the bus 18 .

The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, number keys for inputting numerical values, cursor keys and selection/decision keys for selecting predetermined items, subtotal keys for instructing total output of products whose sales are registered in transactions, A close key or the like is provided for declaring that the transaction will be closed and payment will be settled.

The printer 13 is a printer device that prints receipts, journals, and the like. The printer 13 has a cutting mechanism (not shown) for cutting paper such as roll paper to be printed, and cuts the paper according to a cut command to be described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various kinds of information such as the product name and price of the product registered for sale, the total amount of one transaction declared to be settled, and the amount of change. The display unit 14 includes an operator display 14a that displays various information for the cashier, and a customer display 14b that displays various information for the customer. Note that the display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12 .

The code scanner 15 is a scanner device that optically reads code symbols such as bar codes and two-dimensional codes. The code scanner 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the portable terminal 7 , and the like, and outputs information held in the code symbol to the control unit 11 . It is assumed that the code symbol attached to the product holds a product code or the like for specifying the product. It is also assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) or the like for specifying the customer who carries the mobile terminal 7 .

Further, the control unit 11 is connected to a communication I/F (interface) 16 via a bus 18, and can be connected to the in-store network N1 and the network N2 via the communication I/F 16. there is

Also, the control unit 11 is connected to the storage unit 17 via the bus 18 . The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. The storage unit 17 also stores various data files related to product sales data processing, such as product data files that store product data such as product names, product codes and unit prices of each product. The storage unit 17 also stores a receipt data processing program 17a for processing product sales data and processing related to receipt data.

The storage unit 17 also stores a POS number for distinguishing one's own POS terminal 1 from other POS terminals 1, a company code (identification code of a company that operates a store), an industry/business type code, and information on which the POS terminal 1 is installed. A store code or the like indicating the store P1 that is to be used is stored in the identification code management area 17b. Here, the industry/business format code is a code (classification code) that distinguishes the industry/business format of the store, such as convenience stores, supermarkets, department stores, pharmacies, restaurants, and restaurants. It should be noted that such business types and business conditions can be arbitrarily changed according to the user's preference. Also, the company code (identification code of the company that operates the store) and the industry/business type code may be registered in the electronic receipt server 3 .

The storage unit 17 also stores a receipt data schema 17c that describes conversion rules for converting unstructured receipt data into structured receipt data (hereinafter referred to as an electronic receipt).

Next, the configuration of the electronic receipt server 3 functioning as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that controls various calculations and each unit of the electronic receipt server 3 in an integrated manner. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for keeping the current date and time. be.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I/F 32 connected to the bus 34. FIG. Also, the control unit 31 is connected to the storage unit 33 via the bus 34 .

The storage unit 33 stores an electronic receipt for each company that operates a store in an electronic receipt management area 33a. The electronic receipt includes a company code (identification code of the company that operates the store), industry/business type code, store code, shopper's membership code, POS number of the POS terminal 1, receipt number, product sales data, and the like.

The storage unit 33 also stores an electronic receipt management program 33b for managing electronic receipts in the electronic receipt management area 33a. The storage unit 33 also stores an information transmission program 33 c for transmitting the receipt data managed in the electronic receipt management area 33 a to the electronic receipt management server 4 .

Next, the configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control section 41 that controls various calculations and each section of the electronic receipt management server 4 in an integrated manner. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping current date and time, and the like. be.

The control unit 41 can connect to the network N3, the network N4, and the network N5 via the communication I/F 42 connected to the bus 44 . Also, the control unit 41 is connected to the storage unit 43 via the bus 44 .

In the storage unit 43, in addition to a member master management area (not shown) for storing and managing a member master, an electronic receipt management area 43a for collectively storing electronic receipts of various companies that operate stores is secured. It is More specifically, the electronic receipt management area 43a manages electronic receipts of various companies that operate stores for each member.

The electronic receipt includes a member code, company code (identification code of the company that operates the store), store code, POS number of the POS terminal 1, receipt number, merchandise sales data (including date and time data), and the like. Therefore, for example, a consumer goods maker or the like can obtain unique proof of purchased goods related to the manufacturer from this electronic receipt under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, specific It will be possible to obtain it for a limited time, etc.). Consumer goods manufacturers are manufacturers of foods, beverages, clothing, cosmetics, medicines, household goods, and the like.

The storage unit 43 also stores various types of additional information in the additional information management area 43b in association with the desired product (product code), member (membership code), company (company code), and store (store code). Here, the additional information is, for example, campaign information related to campaigns associated with desired product information and specific conditions (e.g., a specific company that operates a store, a specific region, a specific store, a specific time, etc.). etc. The additional information includes, for example, access information such as a URL linking to a homepage associated with a company's campaign, a URL linking to a homepage associated with a company's CM, and a URL linking to a company's coupon.

In addition to a member management program (not shown) for managing member masters in the member master area, the storage unit 43 stores electronic receipts and additional information of each company in an electronic receipt management area 43a and an additional information management area 43b. An electronic receipt management program 43c for management is stored. The storage unit 43 also stores an information transmission program 43 d for transmitting the electronic receipt and the additional information of the desired product to the mobile terminal 7 . The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

Next, the configuration of the mobile terminal 7 will be explained using the block diagram of FIG. As shown in FIG. 6 , the mobile terminal 7 includes a control section 71 that controls various calculations and each section of the mobile terminal 7 . The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping the current date and time, and the like. be.

The operating section 72 is connected to the operating section 72 and the display section 73 via a bus 76 . The operation unit 72 has various operation keys and a pointing device for the user (customer) to perform operation input. The display unit 73 is, for example, a liquid crystal display, and displays various information such as an electronic receipt, which will be described later. Note that the display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72 .

Moreover, the control part 71 is connected to communication I/F74 via the bus|bath 76, and it is possible to connect to the network N5 via this communication I/F74. In addition, it is good also as a structure connectable with the network N1 in a store via communication I/F74.

Also, the control unit 71 is connected to a storage unit 75 via a bus 76 . The storage unit 75 includes a web browser for viewing various information (contents) published on the web, an electronic receipt support program 75a for receiving an electronic receipt from the electronic receipt management server 4, and received receipt data. and an electronic receipt browsing program 75b for browsing.

Next, the operation of each part constituting the system of this embodiment will be described.

First, electronic receipt processing executed by the controller 11 of the POS terminal 1 operating according to the receipt data processing program 17a will be described with reference to FIGS. 7 to 11. FIG.

As shown in FIG. 7, the receipt data processing program 17a executed by the POS terminal 1 includes a receipt data generation unit 111 functioning as receipt data generation means and customer code acquisition means, and a receipt data generation unit 111 functioning as output means and conversion means. It has a module configuration including an output unit 112 . As actual hardware, the CPU of the control unit 11 reads out the receipt data processing program 17a from the storage unit 17 and executes it, thereby loading the above respective units onto the RAM, and the receipt data generation unit 111 and the receipt data output unit 112 are stored in the RAM. generated above.

Here, the receipt data generation unit 111 is a functional unit corresponding to an existing application that mainly performs product sales data processing and generation of data for printing receipts (receipt data). When the receipt data generation unit 111 acquires the product code specifying the product through the code scanner 15, the product data corresponding to the product code is read from the product data file, and the settlement amount is calculated based on the unit price included in the product data. Execute the product sales data processing to be calculated. Then, the receipt data generation unit 111 generates the merchandise sales data processed during the merchandise sales data processing, that is, the receipt data including the transaction details of the merchandise.

Further, when the receipt data generation unit 111 acquires a member code specifying a customer via the code scanner 15 at any timing during one transaction, the receipt data generation unit 111 generates receipt data including the member code.

FIG. 8 is a diagram schematically showing an example of receipt data. Here, the receipt data is non-structured text data or the like, and is used for printing by the printer 13 . As shown in FIG. 8, the receipt data includes the elements of the merchandise sales data D1 and the membership code D2 described above. Here, the merchandise sales data D1 includes the merchandise name (merchandise code) of the merchandise to be settled, the amount thereof, the total amount of each merchandise, the deposit amount paid by the customer, the amount of change, and the like.

The receipt data includes a company code (company name) D3 indicating the company that operates the store, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, It includes elements such as the register number D9 and the name of the person in charge D10. Note that the elements included in the receipt data are not limited to the example in FIG. 8, and may include other elements such as industry/business code, or elements such as telephone number D5 and address D6 may be removed.

When the receipt data generation unit 111 receives the press of the close key, it determines that the processing of the merchandise sales data for one transaction is completed, and outputs (issues) the generated receipt data to the receipt data output unit 112 together with the cut command. do. Here, the cut command is one of commonly used printer control commands, and is instruction information for instructing cutting of paper on which receipt data is to be printed. The receipt data may be generated all at once upon pressing of the closing key, or may be generated sequentially each time the product code or customer code is acquired.

The receipt data output unit 112 determines the output destination of the receipt data each time the receipt data generation unit 111 generates receipt data for one transaction. More specifically, when the receipt data generation unit 111 issues a cut command, the receipt data output unit 112 determines that receipt data for one transaction has been generated. Then, the receipt data output unit 112 determines whether or not the generated receipt data includes a membership code, and outputs the receipt data to an output destination determined according to the determination result.

Specifically, when the receipt data output unit 112 determines that the membership code is not included in the receipt data, the receipt data output unit 112 outputs the receipt data to the printer 13 together with the cut command. As a result, the printer 13 prints the receipt data on paper and then cuts the paper in accordance with the cut command, thereby printing out a paper receipt for one transaction. When printing out, all the elements that make up the receipt data may be printed, or the membership code or the like may be removed, or other information such as an advertisement may be added.

If the receipt data output unit 112 determines that the receipt data includes the membership code, the receipt data output unit 112 converts the receipt data into a predetermined data format according to the conversion rules of the receipt data schema 17c. Then, the receipt data output unit 112 transmits (outputs) the receipt data whose data format has been converted, ie, the electronic receipt, to the electronic receipt server 3 that is managed on a company-by-company basis according to the company code.

Here, FIG. 9 is a diagram schematically showing an example of an electronic receipt. As shown in FIG. 9, the electronic receipt is composed of structured format data (structured document) such as XML and CSV. Note that FIG. 9 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 8 is converted into XML format.

Conversion from receipt data to an electronic receipt is performed based on conversion rules described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines predetermined elements constituting receipt data and attribute information (tags, etc.) indicating attributes of the elements. The receipt data output unit 112 generates a structured electronic receipt as shown in FIG. 9 by structuring each element of the receipt data using the corresponding attribute information. By using such a structured electronic receipt, the elements included in the electronic receipt can be efficiently used, and various advantages can be obtained in terms of data management.

In this way, the receipt data output unit 112 determines that the receipt data for one transaction has been generated by issuing the cut command by the receipt data generation unit 111, and starts outputting the receipt data. As a result, there is no need for the receipt data generation unit 111 to notify the receipt data output unit 112 of a dedicated signal for instructing the end of one transaction. Receipt data for one transaction can be output by the receipt data output unit 112 without changing . In addition, since changes in the receipt data generation unit 111 can be suppressed, the function of outputting electronic receipts can be realized while efficiently using existing applications.

Also, the receipt data output unit 112 determines the output destination of the receipt data depending on whether the receipt data includes a membership code. As a result, it is possible to output a paper receipt or an electronic receipt without preparing information on whether or not a paper receipt is required for each customer, so that it is possible to efficiently determine the output destination of the receipt data. In addition, for example, a customer (member) can select output of a paper receipt or an electronic receipt by inputting or not inputting a membership code for each transaction, thereby improving customer convenience. .

Furthermore, when outputting the receipt data to the electronic receipt server 3, the receipt data output unit 112 converts the elements included in the receipt data into a structured electronic receipt, and outputs the electronic receipt. As a result, the elements included in the electronic receipt can be efficiently used. The convenience of electronic receipts can be improved.

FIG. 10 is a flow chart showing the flow of electronic receipt processing in the POS terminal 1. As shown in FIG. First, the receipt data generation unit 111 of the POS terminal 1 determines whether or not the code symbol (product code) attached to the product or the code symbol (membership code) displayed on the mobile terminal 7 has been read by the code scanner 15. Determine (step S11). If the code symbol is not read (step S11; No), the receipt data generator 111 proceeds to step S16.

On the other hand, when the receipt data generation unit 111 determines that the code symbol has been read (step S11; Yes), it determines whether the information acquired by the reading is the product code or the membership code (step S12).

When the product code is acquired in step S12 (step S12; product code), the receipt data generation unit 111 reads product data from the product data file for the product specified by the product code. Merchandise sales data processing for calculating the settlement amount based on the unit price is executed (step S13). Next, the receipt data generation unit 111 generates receipt data including the merchandise sales data processed during the merchandise sales data processing (step S14).

Also, when the membership code is obtained in step S12 (step S12; membership code), the receipt data generation unit 111 generates receipt data including the membership code (step S15).

Here, in order to input the member code to the POS terminal 1, for example, the customer who is the member displays a code symbol including the member code etc. on the display unit 73 of the mobile terminal 7, and the clerk or the customer who is the member himself/herself The code scanner 15 of the POS terminal 1 reads it. Note that the receipt data generation unit 111 may perform exclusion processing or the like so that only one membership code is entered during one transaction.

In the subsequent step S16, the receipt data generation unit 111 determines whether or not an instruction to start closing processing has been given by pressing a closing key or the like (step S16). If the start of closing processing is not instructed (step S16; No), the process returns to step S11. If the start of closing processing is instructed (step S16; Yes), the receipt data generation unit 111 issues (outputs) a cut command to the receipt data output unit 112 (step S17).

When the receipt data output unit 112 receives the cut command from the receipt data generation unit 111, the receipt data output unit 112 determines that the receipt data for one transaction has been generated, and determines whether or not the membership code is included in the receipt data (step S18). ).

If the membership code is not included in the receipt data (step S18; No), the receipt data output unit 112 outputs the receipt data for one transaction to the printer 13 together with the cut command, thereby printing out the receipt data ( Step S19), this process is terminated. As a result, the printer 13 prints the receipt data on paper and then cuts the paper in accordance with the cut command, thereby printing out a paper receipt for one transaction.

On the other hand, if the receipt data contains a membership code (step S18; Yes), the receipt data output unit 112 converts the non-structured data format of the receipt data into a structured format to generate an electronic receipt. (step S20). The receipt data output unit 112 then transmits the generated electronic receipt to the electronic receipt server 3 via the communication I/F 16 (step S21), and ends this process.

In the above processing, when the receipt data contains the membership code, the receipt data is output to the electronic receipt server 3. However, the present invention is not limited to this, and the member code is output to both the printer 13 and the electronic receipt server 3. good too.

Also, if the receipt data includes a membership code, the output destination of the receipt data may be selectable. For example, the portable terminal 7 may have the code symbol CS to be displayed hold output classification information designating the output destination of the receipt data, and select the output destination based on this output classification information. In this form, the receipt data generator 111 includes the output classification information read by the code scanner 15 in the receipt data together with the membership code. When the receipt data output unit 112 determines that the receipt data includes the membership code and that the output classification information exists, the receipt data output unit 112 determines the output destination of the receipt data based on the output classification information. It should be noted that either one or both of the printer 13 and the electronic receipt server 3 can be specified in the output classification information.

Alternatively, the output destination of the receipt data may be selected each time the payment for the product is made. When using this form, for example, when the receipt data output unit 112 determines that the membership code is included in the receipt data, the output destination selection screen for selecting the output destination of the receipt data is displayed on the display unit 14. .

Here, FIG. 11 is a diagram showing an example of the output destination selection screen G1 displayed on the display unit 14. As shown in FIG. As shown in the figure, the output destination selection screen G1 includes a first button B1 for designating the printer 13, a second button B2 for designating the electronic receipt server 3, and a printer as operators for designating the output destination of the receipt data. 13 and a third button B3 for designating both the electronic receipt server 3. When using this output destination selection screen G1, the operator of the POS terminal 1 confirms with the customer the output destination of the receipt data, and operates the operator of the output destination selected by the customer. When the receipt data output unit 112 accepts the operation of the operator, the receipt data output unit 112 outputs the receipt data to the output destination corresponding to the operator.

The selection screen may be displayed not only on the operator's display 14a but also on the customer's display 14b. Further, when the customer display 14b has a touch panel configuration, the customer himself/herself may select the output destination.

In addition, it is possible to confirm the output destination of the receipt data with the customer during the processing of the product sales data. Display and include the output destination corresponding to the manipulated operator in the receipt data as output classification information. Then, when the receipt data includes the membership code and the output classification information, the receipt data output unit 112 determines the output destination of the receipt data based on the output classification information.

In this manner, the receipt data output unit 112 automatically selects the output destination of the receipt data when the membership code is included in the receipt data, or accepts manual selection of the output destination. As a result, the output destination determination method can be flexibly switched, so that the output destination of the receipt data can be efficiently determined.

Next, the flow of the electronic receipt management processing executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and the information transmission processing executed by operating according to the information transmission program 33c are as follows: Description will be made with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt transmitted from the POS terminal 1 via the communication I/F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 stores the electronic It is stored as a receipt (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

Further, when the preset transmission timing comes (step S31; No→step S34; Yes), the control unit 31 of the electronic receipt server 3 transfers the electronic receipt stored and managed in the electronic receipt management area 33a to the electronic receipt. It transmits to the management server 4 (step S35), and returns to step S31. By the transmission of this step S35, for example, the electronic receipts that are excluded from the transmission targets in step S33 can be transmitted to the electronic receipt management server 4. FIG. In step S35, control may be performed so that only unsent electronic receipts are sent.

Next, the flow of electronic receipt management processing executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and product information transmission processing executed by operating according to the information transmission program 43d. will be described with reference to the functional block diagram shown in FIG. 13 and the flowchart shown in FIG.

As shown in FIG. 13, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include a reception unit 411, an electronic receipt management unit 412, and an electronic receipt transmission unit 413 functioning as receiving means. It has a modular structure. As actual hardware, the CPU of the control unit 41 reads out the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them, thereby loading the above units onto the RAM. 412 and an electronic receipt transmission unit 413 are generated on the RAM.

The receiving unit 411 receives a receipt printed and issued at the time of product sales data processing, which includes a company code indicating the company that operates the store, or an electronic receipt for each company that is electronically processed in place of the receipt and sent to the electronic receipt server. Receive from 3.

The electronic receipt management unit 412 stores the electronic receipts for each company received by the reception unit 411 in the electronic receipt management area 43a of the storage unit 43 and manages them. The electronic receipt management unit 412 also collects campaign information related to campaigns associated with elements of desired products and specific conditions (for example, limited to a specific company operating a store, limited to a specific region, limited to a specific time, etc.). is stored in the additional information management area 43b of the storage unit 43 and managed.

The electronic receipt transmission unit 413 sends an electronic receipt containing at least one or more company codes associated with the member code to the mobile terminal 7 associated with the member code of the predetermined shopper. Get and send from Further, when additional information is associated with the elements constituting the electronic receipt, the electronic receipt transmission unit 413 acquires the additional information from the additional information management area 43b and transmits it together with the electronic receipt.

As shown in FIG. 14, the receiving unit 411 of the electronic receipt management server 4 determines whether or not the electronic receipt transmitted from the electronic receipt server 3 of each company has been received via the communication I/F 42 (step S41).

When electronic receipts are received (step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 stores electronic receipts of various companies in the electronic receipt management area 43a of the storage unit 43 (step S42). Here, if there is additional information related to the elements of the stored electronic receipt (merchandise code, membership code, company code, store code, etc.), the additional information is associated with that element. Subsequently, the electronic receipt transmission unit 413 transmits the electronic receipt stored in step S42 to the transmission destination (portable terminal 7) managed in association with the member code of the electronic receipt (step S43). back to Further, in step S43, if additional information is associated with the electronic receipt, this additional information is also transmitted to the destination.

Further, when the electronic receipt transmission unit 413 of the electronic receipt management server 4 receives an electronic receipt inquiry from the portable terminal 7 (step S41; No → step S44; Yes), the electronic receipt transmission unit 413 stores and manages it in the electronic receipt management area 43a. After extracting the electronic receipt in accordance with the content of the electronic receipt inquiry (step S45), it is transmitted to the portable terminal 7 that made the inquiry (step S46), and the process returns to step S41. Further, in step S46, if additional information is associated with the electronic receipt, this additional information is also transmitted to the mobile terminal 7 that made the inquiry.

Next, the flow of the electronic receipt reception processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt support program 75a and the electronic receipt viewing processing executed by operating according to the electronic receipt viewing program 75b will be described. , with reference to FIGS.

As shown in FIG. 15, the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As actual hardware, the CPU of the control unit 71 reads the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75 and executes them, thereby loading the above respective units onto the RAM, and the member association unit 711, the electronic A receipt receiving section 712 and an electronic receipt display section 713 are generated on the RAM.

The member association unit 711 associates a predetermined shopper's membership code. The electronic receipt receiving section 712 receives electronic receipts from the electronic receipt management server 4 . The electronic receipt display section 713 displays the electronic receipt received by the electronic receipt reception section 712 on the display section 73 .

As shown in FIG. 16, first, the member association unit 711 of the portable terminal 7 accesses the electronic receipt management server 4 and executes authentication processing by entering a member code and password (step S51). As a result, the mobile terminal 7 is associated with the member code of the predetermined shopper.

After the authentication, the electronic receipt receiving unit 712 of the portable terminal 7 receives the electronic receipt stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the entered member code (step S52). ). Further, when additional information is associated with the electronic receipt, the additional information is also received from the electronic receipt management server 4 . Receipt data may be received by e-mail.

Next, the electronic receipt display unit 713 of the portable terminal 7 displays the electronic receipt received by the electronic receipt reception unit 712 on the display unit 73 (step S53), and the process ends.

FIG. 17 is a diagram showing an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. As shown in FIG. The electronic receipt G2 is displayed with the same layout and content as the receipt printed on paper. Further, in the electronic receipt G2, the cursor that follows the input of the operation unit 72 can be used to focus on the commodity a indicating the traded commodity. In addition, FIG. 17 shows an example in which a store name logo portion G21 for displaying the logo of the store name, a banner display portion G22 for displaying advertisements, etc. are provided in the electronic receipt G2.

It should be noted that the display form of the receipt data does not necessarily have to match the image of the receipt printed on the paper. However, the receipt data replaces the paper receipt and serves as electronic product purchase proof information that proves the purchase of the product. Therefore, FIG. 17 shows an example in which the following information is displayed to be used when presented as product purchase proof information.
・Store name ・Purchase date ・Purchase item details ・Total sales amount ・Deposit amount ・Change amount ・Registration number ・Transaction number

Here, when the URL (access information) of the promotion management server 6 or the like is set as additional information for any of the products a, this URL is linked to the corresponding product name, or access to this URL is performed. An icon b or the like serving as an operator is displayed for instructing .

For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that accepts applications for a predetermined campaign, the control unit 71 of the mobile terminal 7 manages the promotion in response to pressing the icon b or the like. It accesses the server 6 and executes processing related to the application. When accessing the access destination, the member code of the own device held in the receipt data or the like may be transmitted. The promotion management server 6 manages the application history for each campaign type in association with the member code for identifying each member.

When a plurality of receipt data are received, a selection screen may be displayed on which each of the receipt data can be selected based on the date of purchase, company code, etc. included in the receipt data. In this case, the electronic receipt display section 713 displays the receipt data selected from the selection screen on the display section 73 .

Although embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

For example, in the above-described embodiment, the code scanner 15 is used to obtain the membership code, etc., but the method is not limited to this, and the membership code, etc. may be obtained using another method. Specifically, the POS terminal 1 and the mobile terminal 7 are equipped with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that the membership code or the like can be transmitted and received by short-range wireless communication. may be In this case, the mobile terminal 7 stores the membership code and the like in the storage unit 75, an IC tag (not shown), and the like.

In the above embodiment, the member code and the like are obtained from the portable terminal 7, but the present invention is not limited to this, and may be obtained from a medium capable of holding the member code, such as an IC card or magnetic card. . When using an IC card, the POS terminal 1 is assumed to have a reading/writing unit such as an IC card reader/writer. When using a magnetic card, the POS terminal 1 is assumed to be equipped with a card reader/writer for the magnetic card.

Further, in the above-described embodiment, the electronic receipt server 3 is provided at the head office P2, but the configuration is not limited to this, and the electronic receipt server 3 for the store may be provided within the store P1. In this case, the POS terminal 1 outputs an electronic receipt to the electronic receipt server 3 connected to the in-store network N1 of its own store, and the electronic receipt server 3 is an electronic receipt management server via the in-store network N1 and the network N2. Send the electronic receipt to 4.

In the above embodiment, the electronic receipt generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3. However, the present invention is not limited to this. Alternatively, the electronic receipt may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via the electronic receipt management server 4 .

In the above embodiment, the portable terminal 7 receives electronic receipts via the electronic receipt management server 4 , but the present invention is not limited to this, and may receive electronic receipts directly from the POS terminal 1 . In this case, the POS terminal 1 outputs the generated electronic receipt to the mobile terminal 7 connected via the in-store network N1 or a short-range wireless communication unit (not shown). Also, in this case, the POS terminal 1 may perform the authentication process.

In the above embodiment, the POS terminal 1 stores the product data file.

1 POS terminal 2 store server 3 electronic receipt server 4 electronic receipt management server 5 promotion setting terminal 6 promotion management server 7 mobile terminal 11 control unit 12 operation unit 13 printer 14 display unit 15 code scanner 16 communication I/F
17 storage unit 17a receipt data processing program 17b identification code management area 17c receipt data schema 18 bus 111 receipt data generation unit 112 receipt data output unit

JP 2011-90375 A

Claims (5)

a generation means for generating receipt data including at least transaction details in an unstructured format;
conversion means for converting the receipt data into a structured format different from the unstructured format when the receipt data includes a customer code for identifying a customer;
display control means for causing a display unit to display an output destination selection screen for selecting an output destination of the receipt data when the customer code is included in the receipt data;
output means for outputting the receipt data in the unstructured format or the receipt data converted into the structured format to an external device as an output destination according to the output destination selected on the output destination selection screen;
A transaction data processing device comprising: When the receipt data includes a customer code for specifying a customer and when the output destination selected on the output destination selection screen includes an electronic receipt server, the conversion means converts the receipt data into the structure 2. The transaction data processing device according to claim 1 , wherein the transaction data processing device converts the transaction data into a normalized format. When an electronic receipt server is included in the output destination selected on the output destination selection screen, the output means outputs the receipt data converted into the structured format by the conversion means to the electronic receipt server, 3. The transaction according to claim 1 or 2 , wherein when a printing device is included in the output destinations selected on the output destination selection screen, the receipt data in the unstructured format generated by the generating means is output to the printing device. Data processing equipment. The generating means issues a cut command together with the receipt data,
2. The converting means, when receiving the cut command issued by the generating means, determines that receipt data for one transaction has been generated, and determines whether or not the customer code is included in the receipt data. 2. The transaction data processing device according to 1. the computer of the transaction data processor,
a generation means for generating receipt data including at least transaction details in an unstructured format;
conversion means for converting the receipt data into a structured format different from the unstructured format when the receipt data includes a customer code for identifying a customer;
display control means for causing a display unit to display an output destination selection screen for selecting an output destination of the receipt data when the customer code is included in the receipt data;
output means for outputting the receipt data in the unstructured format or the receipt data converted into the structured format to an external device as an output destination according to the output destination selected on the output destination selection screen;
program to function as

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