JP6986920B2 - Client system - Google Patents

Description

The present invention relates to a client system, and more particularly to a client system in a Q & A system that generates a question sentence based on a search result.

Conventionally, when searching for information on the Internet, it is common to perform a keyword search on various search sites. In such a case, there is often a desire to know more detailed contents by looking at the search results obtained by performing a keyword search. In such a case, the user returns to the search result screen and browses a different search result, or searches using a different search keyword and confirms the result again.

JP-A-2002-324005 Japanese Unexamined Patent Publication No. 2008-282358

However, in the search method as described above, it is necessary to change the search keyword and repeat the search in order to obtain the search result that matches the search intention of the searcher, and it takes time and effort to obtain a satisfactory search result. Will be hung. In addition, the selection of keywords based on the viewpoint of the searcher may hinder the intake of information from another viewpoint that is originally possible. For example, in the case where a search includes "detergent" in a keyword to remove stains on a glass window, the stains can be removed with an "eraser" instead of a detergent. In this case, even if the search is repeated, it is not possible to find a useful means called an "eraser".

In such a case, by asking a question on the Q & A site, more appropriate information may be obtained as an answer. Specifically, when entering a question on a Q & A site based on the results of a search on a search site, the URL of the website referenced based on the search results has been pasted into the question, if necessary. Enter the question text after quoting the image of the website, and finally generate the question text to be viewed by the answer candidates.
In this case, there is a problem that it is troublesome to go back and forth between the search site and the Q & A site, and the act of presenting the URL, the quotation text, the quotation image, etc., and creating the question text is complicated.

It is an object of the present invention to provide a Q & A system, a server, and a client system that enable a single operation procedure from searching to creating and posting a question text, and facilitating the posting of a question text. It is something to do.

The present invention that solves the above problems has the following configurations.

( 1 ) A client system in a Q & A system that sends and receives questions and answers to the questions between users via a client system connected to a server connected via the Internet.
Search result display screen that receives search result display screen information including the search result display area that displays the search result display page where the searched search results are displayed on the search site Search result display screen information receiving means,
Search result display screen The search result display screen display means that displays the search result display screen based on the search result display screen information received by the information receiving means, and the search result display screen display means.
Search result display screen From the search result display screen displayed on the display means, the search result specification means that prompts the specification of a specific search result and the search result specification means.
A page information transmitting means for transmitting designated page information for specifying a page of the search result specified by the search result specifying means to the server, and a page information transmitting means.
A designated search result information display area for displaying information on a designated search result designated by the search result specifying means, and a sentence structure for displaying a plurality of sentence component candidates for constructing a question sentence related to the designated search result. Question text creation screen information receiving means for receiving question text creation screen information including the element display area from the server, and
Question text creation screen The question text creation screen display means that displays the question text creation screen based on the question text creation screen information received by the information receiving means, and the question text creation screen display means.
A sentence component specifying means that prompts the designation of a candidate for a sentence component from the sentence component display area of the question sentence creation screen displayed by the question sentence creation screen display means, and a sentence component specifying means.
A sentence component transmission means for transmitting information about a sentence component specified by the sentence component designation means to the server, and a sentence component transmission means.
Search result display screen On the search result display screen displayed on the display means, the browsing history information storage means for storing the browsing history information for browsing the search results and the browsing history information stored in the browsing history information storage means are transmitted to the server. A client system having a browsing history information transmitting means.

( 2 ) The sentence component is one or more of the information indicating the purpose of the question, the information indicating the situation of the questioner, and the information indicating the request to the respondent.
A list display area that displays a list of a plurality of sentence components representing each of the above information, and a list display area.
A sentence component specifying means that prompts the designation of a specific sentence component candidate from the displayed list display area, and a sentence component specifying means.
The client system according to ( 1) above.

According to the first aspect of the present invention, it is possible to easily create an interrogative sentence based on the result of a search on a search site, so that it is easy to obtain an answer in line with the intention of the searcher. .. In addition, since the browsing history of the searcher in the search results is displayed on the display screen of the question text, the respondents who browsed the question text display screen can understand the intent of the searcher's question more deeply by referring to the browsing history. It becomes possible.

According to the invention of claim 2 , by displaying the candidates of the constituent elements constituting the question text in advance and making the configuration selectable by the questioner, it becomes easier to create a better question text, and the Q & A site can be used. Utilization efficiency is improved.

It is a conceptual diagram which shows the system configuration of the system in this embodiment. It is a block diagram which shows the structure of a Uda terminal, a server and the like. It is a top view which shows the display screen of a user terminal. It is a block diagram which shows the structure of the storage part of a server. This is a flow showing the display contents of the display screen of the user terminal of the questioner. This is a flow showing the display contents of the display screen of the respondent's user terminal. This is a flow showing the display contents of the display screen of the respondent's user terminal. This is a flow showing the display contents of the display screen of the user terminal of the questioner.

Hereinafter, preferred embodiments of the client system and server of the present invention will be described in detail with reference to the accompanying drawings.
FIG. 1 is a conceptual diagram showing a system configuration of the Q & A system 100 according to the present embodiment. The Q & A system having a client system and a server in this embodiment solicits questions on the site among members registered in advance, solicits answers to the collected questions from the members, and asks questions and answers to them. It is to create a database.

As shown in FIG. 1, the Q & A system 100 is configured by connecting user terminals 1a to 1d, a server 2, and a general server (not shown in FIG. 1) via a network Ne. ..

Network Ne connects various communication lines such as telephone line network, ISDN (Integrated Services Digital Network) line network, ADSL communication network, optical communication network, leased line, mobile communication network, communication satellite line, CATV line network, etc. Includes Internet service provider base stations, etc. Further, the network Ne may be an intranet, which is a network within a limited area. Here, the intranet is configured by connecting a server and a plurality of clients, and is a network within a limited area for sharing information and resources between the connected servers and the plurality of clients. The network Ne may be connected at any time, and does not need to be always connected. Although the connection line between the terminals is shown as a wired line, these may be wireless lines.

The user terminals 1a to d are, for example, general-purpose personal computers (PCs) 1a, notebook PCs 1b, PDAs (Personal Digital Assistants) 1c, mobile phones 1d, other tablet-type terminals, and OSs for mobile devices such as smartphones (mobile operating). It is a terminal that is configured by a mobile terminal or the like equipped with a system) and is managed by a member or a system administrator who uses the Q & A system 100. When the user terminals 1a to 1d are collectively shown, it is described as "user terminal 1".

The user terminal 1 is equipped with a browser, which is application software for browsing a website, and uses this browser to access the HP (home page (hereinafter referred to as a Q & A search site)) opened by the server 2. Then, by sending and receiving information via the Q & A search site provided by the server 2, questions, answers, posting or browsing of comments, expression of evaluation for questions and answers, input of search keywords, browsing of search results, etc. , Receive services such as Q & A search.

The user can browse the Q & A search site via the user terminal 1, but can also register as a member. For member registration, a user who intends to become a member who is a specific user uses the member registration screen on the Q & A search site via the user terminal 1 and uses the user ID, password, name, and member as user information. Number, age, occupation, annual income, gender, job title, email address, phone number, specialty, occupation, specialty, hobby, residential area (address or work address), eating and drinking taste (sweet food lover, spicy food lover) Etc.) etc. are transmitted to the server 2. The server 2 registers user information and stores the user information in a storage unit (26, see FIG. 2) as a storage means provided in the server 2. After registering as a member, when using the Q & A search site, the member sends the login information including the user ID and password to the server 2 and performs login authentication to use the Q & A search site. It will be possible.

Further, the login information is not limited to the user ID and password, but may be, for example, an e-mail address, a name and a member number, and may be configured so that login authentication can be performed by the information included in the above-mentioned user information.
Alternatively, when posting a question, answer or comment without registering as a user in advance, information that can identify the user (for example, name, address, age [date of birth], occupation, annual income, gender, job title, email). An address, a telephone number, etc.) may be input at the same time as a question, an answer, or a comment to grant the right to use the Q & A system 100.

In the Q & A search site configured by the Q & A system 100 as described above, the question text posted by the member is displayed, the question display page prompting the answer to the question, and the answers and comments received to the question are displayed. An answer display page to be displayed is provided, and the posted question or answer is stored in which the question and the answer to the question are associated with each other.
Further, the user terminal 1 can access another search site in the above-mentioned Q & A search site, further create a question sentence regarding the search result, and obtain an answer.

An example of the internal configuration of the user terminal 1 will be described with reference to FIG. FIG. 2 is a block diagram showing a main configuration of a user terminal 1 as a communication terminal. As shown in FIG. 2, the user terminal 1 has a CPU (Central Processing Unit) 11 as a control means, an input unit 12, a display unit 13 as a display means, a communication unit 14 as a transmission means and a reception means, a RAM 15, and a storage. It is composed of parts 16 and the like, and each part is connected by a bus 17. The CPU 11 expands a program specified from various application programs such as a system program and a Web browser stored in the storage unit 16 into a work area (not shown) in the RAM, and responds to data input from the input unit 12. Then, various processes are executed according to the program, and the process results are stored in the work memory in the RAM 15.

In addition, display information for displaying the processing result is generated and output to the display unit 13. The CPU 11 reads a browser program from the storage unit 16 and starts it, accesses the server 2, receives screen information described later from the Q & A search site from the Q & A search site, records it in the RAM 15, and displays it on the display unit 13. Display the screen of the Q & A search site (see FIGS. 3, 5 and 8). The display unit 13 functions as a display means for displaying each screen information.

FIG. 3 is a diagram showing the above screen example displayed on the display unit 13. As shown in FIG. 3, the screen 131 is provided with a menu bar 131A, an address bar 131B, a Q & A / search toolbar 131C, and a display area 131E. Buttons that iconize frequently used functions are displayed side by side on the menu bar 131A, and by operating each icon, the function corresponding to each icon is realized. The address of the Q & A search site is displayed in the address bar 131B.

The Q & A / search toolbar 131C is provided with a question input button 131d, a Q & A display / comment input button 131e, an answer input button 131g, a question search button 131h, and a search question button 131i.
The question input button 131d is a button for instructing the display area 131E to display a screen for inputting a question. The Q & A display / comment input button 131e is a button for instructing the display area 131E to display a question and an answer and to display a screen for posting a comment for the question and the answer. The answer input button 131g is a button for instructing the display area 131E to display a screen for inputting an answer to the question. The question search button 131h is a button that displays an input screen for inputting a search keyword or a search text for searching a question text in the display area 131E.

The search Q (search question) button 131i is a button for displaying the search question creation page in the display area 131E. The search question creation page is a page for a user who is a searcher to post a question related to the search result based on the search result items obtained as a result of the search on the search site. The method of creating the question text related to the search result will be described later, but the search result is displayed and the question text related to the search result is generated on this screen.
The information displayed in the display area 131E is described in, for example, the HTML format, and a document or an image downloaded via a browser is displayed. Each of the above screen data is received from the server 2.

The input unit 12 is configured to include a keyboard (input means) equipped with kana / alphanumeric input keys, cursor keys, various function keys, etc., and a mouse (designating means) which is a pointing device, and is operated by pressing with the keyboard. The key press signal and the mouse operation signal are output to the CPU 11 as input signals. When the user terminal 1 is a PDA, a mobile terminal, or the like, the input unit 12 is configured to include a cursor key, a number key, various function keys, and the like, and includes a pointing device such as a touch panel and other input devices. May be.

The display unit 13 is composed of a CRT (Cathode Ray Tube), an LCD (Liquid Crystal Display), or the like, and displays various display data on the screen according to an instruction of a display signal input from the CPU 11. For example, the display unit 13 displays various images described later on the browser screen 131 provided with the Q & A / search toolbar according to the control of the CPU 11.

The communication unit 14 is an interface that can be connected to a transmission medium connected to various networks such as a LAN (Local Area Network), a WAN (Wide Area Network), or the Internet. Specifically, it is configured by a network interface card, a modem (MODEM: Modulator / DEModulator), a terminal adapter (TA: Thermal Adapter), etc., and controls for communicating with an external device via the above-mentioned communication line. conduct.

The RAM (Random Access Memory) 15 forms a work area for temporarily storing various programs executed by the CPU 11 and data processed by these various programs. As described above, screen information, keyword information, phrase information, etc. downloaded from the server 2 are stored.

The storage unit 16 has a storage medium (not shown) in which programs, data, and the like are stored in advance, and the storage medium is composed of a magnetic or optical recording medium or a semiconductor memory. This storage medium is fixedly provided in the storage unit 16 or is detachably attached to the storage medium, and the storage medium is processed by a system program, various processing programs corresponding to the system, and various processing programs. The data etc. are stored. In addition, some or all of the programs, data, etc. to be stored in the recording medium are received from the communication unit 14 from other devices such as servers and clients via the transmission medium of the network line such as WAN and LAN and stored. Further, the recording medium may be a recording medium of a server constructed on a network.

Further, the program may be configured to be transmitted to a server or a client via a transmission medium such as a network line and installed in these devices. Specifically, the storage unit 16 stores an operating system, a browser program, language conversion software (for example, kanji conversion software), and the like. Alternatively, the Q & A / search toolbar program may be installed from a recording medium such as a CD-R or a memory.

Next, the Q & A community server 2 will be described. Since the main part configuration of the server 2 is substantially the same as the main part configuration of the user terminal 1 described above, each component is designated by a reference numeral in the same row (see FIG. 2), and the configuration is illustrated and described. Is omitted. Hereinafter, the functions characteristic of the server 2 and the database provided in the server 2 will be described in detail.

The server 2 includes a CPU 21 as a processing means, an input unit 22, a display unit 23, a communication unit 24 as a transmission / reception means, a RAM 25, a storage unit 26 as a storage means, and the like, and each unit is connected by a bus 27. There is. The server 2 establishes a Q & A site and a search site on the Internet for questions and answers regarding specific events among members. Then, on the above-mentioned site, a question, an answer, a comment, an expression of evaluation for the question or answer, and information related to the search (for example, a search keyword, information related to a specific search result specified from the search result list) from the user terminal 1 ) Is received, and the processing described later is executed based on the received information.

The storage unit 26 includes a system program, various processing programs corresponding to the system, screen data to be described later, and various databases for storing data processed by various processing programs. In addition, as shown in FIG. 4, the storage unit 26 has a database DB 2 that stores data stored and used in the Q & A system 100. The database DB2 has a plurality of storage areas, and log data 201a, phrase data 202a, question / answer data 203a, user data 204a, keyword data 205a, and search result data 206a classify information on member's questions and answers into different areas. Is remembered.

The log data 201a is the user ID of the user who browsed the Q & A search site, the date and time of browsing, the number of views, whether or not points were given, which category in the site the user visited, or which site was transitioned from the above site. , It is data such as from which site to transition to this site. Data such as the browsing date and time and the number of browsing times are stored corresponding to the user ID.

The word / phrase data 202a stores words / phrases used to accurately convey the intention of the question to the respondents. A question sentence can be constructed by appropriately connecting the word / phrase data recorded in the word / phrase data 202a. For example, a phrase that indicates the background to the question, a phrase that indicates the questioner's situation, such as the feelings of the questioner (searcher) and the degree of knowledge about the question content, and a phrase that indicates the purpose of the question and expectations of the respondent. Etc. are remembered. Specifically, there are phrases that describe the questioner's current feelings, such as looking forward, anxiety, loneliness, sadness, anger, surprised, depressed, and dismayed.

Furthermore, there are, for example, beginners, intermediates, advanced players, experts, and the like as words and phrases that indicate the degree of knowledge about the content of the question. In addition, as words and phrases that express the purpose of the question and expectations (or requests) for the respondents, for example, I want you to explain in an easy-to-understand manner, I want you to supplement the contents in detail, I want you to tell me your thoughts, I want you to tell me other perspectives, etc. Please tell me the detailed site, tell me whether it is an ant or a pear, etc. The words and phrases that indicate the background to the question are sites, news, photos, things, maps, books, and searches that I couldn't find.

The question / answer data 203a is information related to a question posted by a member on a Q & A search site, an answer to the question, and a comment, and is stored as text data or image data corresponding to the user ID. The question and the answer are associated with each other and are stored separately in different areas, that is, an area in which only the question is stored and an area in which only the answer is stored. Memorize the number of questions, answers and comments above, the question category containing those questions, answers and comments, and the elapsed time from the posting of the question to the answer, corresponding to the information about each question. There is. In addition, the past posted (question and answer) sentences are analyzed, and the frequency of use of the word is memorized for each word (word) used in the post, and the ranking of the members who frequently use the word is ranked. Created and remembered.

The user data 204a is user information (attribute information (unique properties / characteristics of the registered member), etc.) of a user (specific user) registered as a member on the above Q & A search site, and is used as a user ID. Correspondingly remember. Specifically, the user information includes the password, name, membership number, age, occupation, annual income, gender, job title, email address, telephone number, specialty field, job category, specialty field, etc. stored corresponding to the user ID. Includes hobbies, residential area (address or work address), eating and drinking preferences (sweet food lovers, spicy food lovers, etc.), categories registered as answer specialty fields, points earned, etc. Further, the type of each member is specified from the log data and the above user data, and the member type is also stored as user data. In addition, the user data 204a also stores data related to users who have not been registered as members. For this general user data, for example, for the person who posted the question and the person who posted the answer, an area for storing the user data is provided, the accessed IP address and the like are registered as identification information, and the data is classified into the types described later. Remember the result.

The keyword data 205a is data related to the acquired keyword, and the keyword input on another search site stores the input date and time, the input search site, the input location (IP), etc. in association with the keyword. Will be done. Here, the stored keywords are aggregated including the search keywords entered on the search site page or other search sites when the search is executed in the search site page generated in this Q & A site. Among the search keywords aggregated in chronological order, the one with the largest number of inputs.

The search result data 206a stores data and the like related to the search result when the search is executed in the search site page generated in this Q & A site. The data related to the search results are the site list heading (including text data and image data) displayed as the search result, the URL of the site displayed in the site list, and the site browsed by the searcher in the search result list. Site list heading (including text data and image data), URL, date and time of browsing, browsing time (time from entering the site to leaving), etc. The history (viewing order, etc.) is stored. This browsing history is stored in association with the data of the searcher (that is, the member).
The various data stored in the database DB described above are appropriately sent to the user terminal 1 as needed, and are appropriately updated by supplying data from the user terminal 1 and other servers.

Next, the operation of this embodiment will be described. The program for realizing each of the following functions is stored in the storage unit 26 of the server 2 in the form of a readable program code, and the CPU 21 sequentially executes an operation according to the program code. Further, it is also possible to execute the operation peculiar to this embodiment by using a program / data externally supplied from a CD-ROM, a DVD-ROM, or the like (not shown).

The processing procedure of the user terminal 1 and the server 2 will be described with reference to FIGS. 5 to 8. What is shown in FIG. 5 is an operation of performing a keyword search on a search site using the user terminal 1 and generating a question page based on the search result list. 5 and 8 show the structure of the page displayed in the display area 131E (see FIG. 3) of the user terminal 1 in the Q & A site, and FIG. 5 shows the procedure until the question page is generated. Is shown.

When the search question button 131i of the Q & A / search toolbar 131C is selected on the home page of the Q & A site shown in FIG. 3, the user terminal 1 requests the server 2 for the search question page screen information, and displays the screen information. get. When the server 2 receives a request for screen information from the user terminal 1, the server 2 transmits the search question page screen information to the user terminal 1.
On the home screen of the search question page, the web search button B01 that displays the web search screen and the question search button B02 that displays the question search screen where members search for posted questions are displayed, and further enter a search keyword. The keyword input area E01 is displayed (FIG. 5 (A)). A search execution button B03 is displayed at the end of the keyword input area E01. One or a plurality of keywords can be input in the keyword input area E01.

When the Web search button B01 is selected, the screen switches to the Web search screen (FIG. 5 (B)). Enter a keyword in the keyword input area E01 on this screen. In this configuration example, "gun" is entered. When the search execution button B03 is pressed, the user terminal 1 transmits the keyword input in the keyword input area E01 to the server 2. In FIG. 5B, the Q & A site is configured to have a search page, but the site screen is provided with another search site display area in which screens of other search sites are displayed. May be.

When the server 2 receives a keyword, it executes a Web search with the keyword, generates search result display screen information that displays a list of search results (search result information generation means), and transmits the screen information to the user terminal 1. do. As a result, the search result display screen information transmission means is configured.
The user terminal 1 displays the search result screen on the display unit 13 based on the screen information received by the communication unit 14 as the search result display screen information receiving means. The Web search button B01, the question search button B02, and the keyword input area E01 are displayed on the search result screen (FIG. 5 (C)) displayed in this way, and the search result list display area W01 is further below the Web search button B01. (Search result display area) is displayed. A question text creation button B04 is displayed at the lower end of the display area 131E.

In the search result list display area W01, the results of Web search with the entered keyword are displayed in a list. That is, a list of headlines of the searched and hit sites is displayed. In this list, a headline is linked to the site as in a normal Web search, and by selecting the headline, the site can be moved to the site to which the headline is attached. From this list, the searcher is prompted to select one of the sites, and this list constitutes the search result specification means. The searcher selects the headline of the site he / she wants to browse from this list. When a specific heading is selected from the list, the user terminal 1 transmits the data of the selected site to the server 2 as designated page information. As a result, the page information transmission means is configured. When the server 2 receives the designated page information from the user terminal 1, the server 2 transmits the site screen from the URL included in the designated page information.

The user terminal 1 receives the site screen information from the server 2 and displays the page of the site in the search site display area W02 set instead of the search result list display area W01 (FIG. 5 (D)). The searcher can browse the contents of the displayed site, then return to the original list display and select multiple other sites. The user terminal may store the order selected from such a list, the URL of the site, etc. in the storage unit 16 as browsing history information, and this browsing history information is stored in the server when the question button B04 is selected later. It may be configured to transmit to 2.

After receiving the list data, the server 2 further stores the URL and the heading. Also, if another heading of the list is selected and receives different list data, it remembers the time it was previously browsing the selected site (that is, after receiving the list data, then next. The time until the list data is received is recorded as the browsing time of the site of the list data received earlier.). The order of these selected headings, the URL corresponding to the headings, the browsing time, and the like are stored in the storage unit 26 as the browsing history of the searcher. As a result, the browsing history information storage means is configured.

In the example of this embodiment, the first heading of the list is "malignant tumor", the second heading is "90% of cancer can be prevented with correct knowledge", and the third heading is "Fight against cancer". The headline of the 4th noodle is "Record of 250 days of survival from cancer", the 5th headline is "Fighting illness diary [knowing that the life expectancy is 3 months]", and the 6th headline is "True cancer treatment (true cancer treatment) The merits and demerits of folk remedies) ”, and the seventh heading is“ Ranking of hospitals with cancer specialists ”.
From this heading list, the searcher, for example, first selects and browses the sixth heading, then the third heading, then the fourth heading, and then the second. After browsing the heading of the second heading site, the content is difficult to understand, so if you want an easy-to-understand explanation of the content, you can ask questions related to the description of that site. ..

Specifically, the display area 131E, which selects the second heading and displays the page of the site, is provided with a designated search result information display area, as shown in FIG. 5 (D). , The first page of the selected site is displayed. At this point, the server 2 stores the URL and headline of the displayed site. If the screen is difficult to see, it can be enlarged and displayed as shown in FIG. 5 (E).

If you want an easy-to-understand explanation on the above site, select the question text creation button B04 at the bottom of the page. When the question text creation button B04 is selected, the user terminal 1 sends the URL information of the site for which the button B04 is selected to the server 2 and requests the question text creation page, and the server 2 requests the question text creation page. Receive screen information and display the question text creation page.
The server 2 creates the question text creation page screen information when the user terminal 1 requests the question text creation page. As a result, the question sentence creation screen information generation means is configured. Then, the created screen information is transmitted to the user terminal 1. As a result, the means for transmitting the question text creation screen is configured.

As shown in FIG. 5 (F), the question text creation page, which is the question text creation screen, has a Web search button B01, a question search button B02, and a keyword input area E01 displayed at the top, and below that, a web search button B01, a question search button B02, and a keyword input area E01 are displayed. The question text creation area W03 is displayed, and the confirmation button B05 is displayed at the lower end. The question text creation area W03 is provided with a site information display area W031 that displays the headline of the site that is the source of the question, a question text creation area W032, a browsing history selection area W033, and a postscript input area E02.
In the site information display area W031, the heading of the site is displayed and a link to the site is provided. By selecting the site information display area W031, the page of the site is displayed and the contents can be confirmed.

The question sentence creation area W032 has a mechanism for constructing a question sentence by connecting a plurality of words and phrases. For each word and phrase constituting the question sentence, a plurality of preset words and phrases are selected. It is decided and the question text can be created without directly inputting the text data. The words and phrases that make up the question sentence are, for example, words and phrases that represent the target that triggered the creation of the question sentence, words and phrases that express the feelings of the questioner (searcher), words and phrases that indicate the degree of understanding of the questioner, and the questioner is the respondent. It is a phrase that expresses what you want, and by connecting these phrases, you can compose a question sentence.

For each phrase, a phrase list in which a plurality of phrases are displayed is displayed in the selection areas C01, C02, C03, and C04 provided in the question sentence creation area W032. Then, it is urged to select a phrase from these phrase lists. When each selection area C01, C02, C03, C04 is specified (for example, tapping with a finger, overlapping pointing devices, etc.), an area in which a phrase list is displayed is displayed in the selection area, and the questioner is 1 from among them. Specify one phrase. The sentence component display area is configured by the selection areas C01, C02, C03, and C04, and the sentence component designation means is configured by the sentence component display area, the pointing device, and the like.

In this embodiment, "site", "news", "photograph", "thing", "map", "book", and "search did not find" as words and phrases expressing "what to see" to ask a question. Is displayed in the selection area C01 as a phrase list, and one phrase is selected from the phrase list.
Similarly, the words that describe your current feelings are "looking forward", "anxiety", "lonely", "sad", "angry", "surprised", "depressed", and "depressed". A phrase such as "Sadness" is displayed in the selection area C02 as a phrase list, and one phrase is selected from the list.
In addition, as words and phrases indicating the degree of understanding of the questioner, words and phrases such as "beginner", "intermediate", "advanced", and "expert" are displayed in the selection area C03 as a word and phrase list, and one of the words and phrases is displayed. Select.

As words and phrases that the questioner wants from the respondent, "I want you to explain in an easy-to-understand manner", "I want you to supplement the content in detail", "I want you to tell me your thoughts", "I want you to tell me other viewpoints" , "I want you to tell me another detailed site", "I want you to tell me whether it is an ant or a pear" are displayed as a phrase list in the selection area C04, and one phrase is selected from them.

The postscript input area E02 is an area (supplementary information input area) in which the questioner appropriately inputs a sentence in order to supplement the question sentence in which the words and phrases selected in the selection areas C01 to 04 are combined. In addition to text data, image data can also be pasted into this area.

The browsing history selection area W033 displays the history browsed by the searcher (questioner) in the search result (FIG. 5 (C)) displayed in the search result list display area W01 on the question text posting page, and answers. This is an area for selecting whether or not to notify the person of the browsing history. When this browsing history display is selected (select the check box to check), the searcher (questioner) browsed multiple items in the search results (Fig. 5 (C)) on the question text posting page. A list of sites is displayed, and respondents can browse the sites displayed in the list when responding. In this way, by notifying the respondent of the browsing list, the respondent is informed of the circumstances leading to the question, and the content of the answer can be made more accurate according to the intention of the questioner. In this browsing history, three sites browsed immediately before the site related to the creation of the question text are selected and displayed. In addition, you may select three sites in order from the site with the longest browsing time. Moreover, the number of sites selected is not limited to three.

In addition, when the browsing history selection area W033 is selected, the search result list (FIG. 5 (C)) is displayed, a selection check box is displayed next to the heading of each displayed site, and this box can be checked. The site may be displayed to the respondents as a browsing history. That is, a browsing site selection area may be provided, the browsing site information selected in that area may be acquired by the server 2, and the browsing history selected by the questioner may be displayed on the question posting page.

When the confirmation button B05 is selected when all the input and selection are completed, the question sentence creation information (including the specified sentence component information) input or selected on the question sentence creation page is transmitted to the server 2. Will be done. As a result, the sentence component transmitting means is configured. The server 2 receives the question text creation information. As a result, the sentence component receiving means is configured. Based on the received question text creation information, the question posting screen information which is the question text display screen information is generated, and the generated question posting screen information is transmitted to the user terminal 1.
When the user terminal 1 receives the question posting screen information from the server 2, the user terminal 1 displays a confirmation page for confirmation of the question posting page in the display area 131E based on the received question posting screen information.

As shown in FIG. 5 (G), the confirmation page display area W04 is displayed in the display area 131E instead of the question text creation area W032 in FIG. 5 (F). In the confirmation page display area W04, the site information display area W041, the question text display area W042, the postscript display area W043, and the browsing history display area W044 are displayed, and the post button B06 is displayed at the lower end. In the site information display area W041, the heading of the site is displayed and a link to the site is provided. By selecting the site information display area W041, the page of the site is displayed and the contents can be confirmed.

The question sentence display area W042 is provided with a generated question sentence display area in which the question sentences created based on the words and phrases selected in the selection areas C01 to C04 are displayed. In this embodiment, "Site", "I'm looking forward to", "Beginner", and "I want you to explain easily" are selected, so these words "I'm looking forward to this site. I want you to explain it easily. Thank you. ”Is created and displayed.

In the above sentence, a sentence is created in which the parts of "site", "looking forward", "beginner", and "please explain in an easy-to-understand manner" are changed according to the words and phrases selected in the selection areas C01 to C04. In the postscript display area W043, the text data and image data input in the postscript input area E02 are displayed.

Further below, the browsing history display area W044 is displayed. The browsing history display area W044 is displayed when the browsing history display is selected in the browsing history selection area W033. After confirming the content, when the posting button B06 is selected, the posting completion information is transmitted to the server 2, the posting end screen information is received from the server 2, and the posting end page is displayed based on the received information. When the server 2 receives the posting end information from the user terminal 1, the server 2 transmits the posting end screen information to the user terminal 1. At the same time, it is stored in the storage unit 26 as question / answer data 203a.

As shown in FIG. 5H, the posting end page display area W05 is displayed in place of the confirmation page display area W04 on the posting end page. In the posting end page display area W05, there is a display area W051 for a message to the questioner (for example, "A question has been posted and the member's answer Tetsujin has been notified. When an answer is received, a notification will be sent."). The link button B07 to the question list page where the search word provided below it is "gun", and the "confirm the question" linked to the question page actually viewed by the respondents below it. It has a button B08.

When the "confirm question" button B08 is selected, the user terminal 1 sends the question page confirmation request information to the server 2, receives the question page information actually viewed by the respondent from the server 2, and displays the question page. do. When the server 2 receives the question page confirmation request information from the user terminal 1, the server 2 transmits the question page information to the user terminal 1.

As shown in FIG. 5 (I), the display area 131E is provided with a question content display area W06 having the same content as the confirmation page display area W04. That is, in the question content display area W06, the site information display area W061, the question text display area W063, the postscript display area W064, and the browsing history display area W062 are displayed. In the site information display area W061, the headline of the site is displayed and a link to the site is provided. By selecting the site information display area W061, the page of the site is displayed and the contents can be confirmed.

The browsing history display area W062 provided at the bottom is a link button displaying "questioner's search result browsing history", and by pressing this link, the questioner (searcher) can use the link button. From the browsing history, the browsing site list screen (FIG. 5 (J)) displaying the headings of the three selected sites is displayed.
The user terminal 1 requests the browsing history information from the server 2, receives the browsing history screen information from the server 2, and displays the browsing site list screen.

The browsing site list display area W07 is displayed on the browsing site list screen, and based on the browsing history, the headings of the three sites "Survival from cancer ..." W071 and "Fight against cancer ..." W072 , "True cancer treatment ..." W073 is displayed. Each of these lists is linked, and you can navigate to the front page of each site by selecting each heading.

6 and 7 show the procedure until the answer page is generated by the respondent. As shown in FIG. 6A, from the home screen of the search question page (same as FIG. 5A), select the question search button B02 to move to the question search screen (FIG. 6B). )). Enter the keyword "gun" in the displayed keyword input area E01, and press the search execution button B03. As a result, the user terminal 1 transmits the keyword to the server 2 and receives the search result list screen information of the question page from the server 2. Based on this search result list screen information, as shown in FIG. 6C, the search result list screen of the question page is displayed. When the server 2 receives the keyword, it searches the question data from the question / answer data 203a, creates a list of question pages, generates question list screen information, and sends it to the user terminal 1. When "Gun" is selected as the keyword, the question page created based on the site searched by "Gun" is displayed in the search list.

On the search result list screen, the search result list display area W08 is displayed, and in the search result list display area W08, the heading of the site page on which the question of the created question page is based, "90% of the cancer is ... "W081," Hair loss under the armpit ... "W082 ... is displayed. All of these headings are linked, and pressing each heading will take you to the question page for that heading.
That is, when any heading is pressed on the user terminal 1, the question page specific information about the heading is transmitted to the server 2, and the question page information of the question page related to the heading is transmitted from the server 2, and the question page information is transmitted. The question page (FIG. 6 (D)) is displayed based on.

Since the displayed question page is the same as that shown in FIG. 5 (I), the same reference numerals as those in FIG. 5 (I) are used to omit the explanation, but the respondents who viewed this question page Browses the browsing history of the questioner (FIG. 6 (F)) from the browsing history display area W062, grasps the circumstances leading to the question, and improves the accuracy of creating an answer according to the questioner's intention. be able to. In addition, since the information on the site browsed by the questioner can be known, it is possible to prevent the information already known by the questioner from being duplicately included in the answer text.
When the respondent selects the site information display area W061, the user terminal 1 requests the site screen information from the server 2, receives the site screen information from the server 2, and provides the site screen in the display area 131E. It is displayed in the site screen display area W10. When the user terminal 1 requests the site screen information, the server 2 generates the site screen information and transmits the site screen information to the user terminal 1.

In the site screen display area W10, the site page of the site corresponding to the heading displayed in the site information display area W061 is displayed as it is based on the site screen information sent from the server 2. An answer button B09 is provided below the site screen display area W10.

When the answer button B09 is pressed, the user terminal 1 requests the answer creation page information from the server 2, receives the answer creation page information from the server 2, and displays it in the display area 131E. When the user terminal 1 requests the answer creation page information, the server 2 generates the answer creation page information and transmits it to the user terminal 1.

As shown in FIG. 6 (G), on the answer creation page, the answer creation area W11 is displayed based on the answer creation page information. In the answer creation area W11, a maturity selection area C05 for displaying the maturity of the respondent's question, a level display area W112 for displaying the level of the respondent, an answer text input area E03 for inputting the answer text, and reference image data. The image data selection button B10 for downloading, the keyword input area E04, and the search execution button B11 for executing a Web search with the keywords input in the keyword input area are displayed.

When the maturity selection area C05 is specified, an area in which a list of words and phrases indicating the maturity is displayed is displayed in the selection area, and the respondent can specify the one corresponding to him / her to mature the respondent. The degree is entered. The contents of the phrase list to be selected include "general public", "experienced person (have experienced)", "knowledge person (knows only knowledge)", "expert (qualified)", and "business person (relationship)". I'm in a company in an industry that does) ”.

In the level display area W112, the level as a respondent is displayed, for example, in 12 stages. In the answer sentence input area E03, the answer sentence is input by the respondent as text data. When the image data selection button B10 is pressed, the file in which the image data is stored is opened, and the image data can be appropriately selected and pasted on the answer page. Here, the image data is a still image, a moving image, or the like.
A Web search is executed with the keyword input in the keyword input area E04, and the searched site is displayed as a part of the answer page as it is as reference information.

The creation of the answer on the answer creation page as described above will be described with reference to FIG. 7. In the answer creation page shown in FIGS. 6 (G) and 7 (A), the respondent selects “knowledge” in the maturity selection area C05, and the level display area W112 is used as a respondent. It is displayed that the level is 11th grade (advanced). This level is extracted from the respondent information stored in the user data 204a.

Enter the answer text input area E03 to the respondents, saying, "In particular, liver cancer is difficult to detect on X-rays, and when symptoms appear, the stage is often advanced ..." As a result, the image data (liver X-ray) is taken out from the file and attached by the image data selection button B10.

Search results searched on the Web can also be displayed as a reference page. When a keyword is input to the keyword input area E04 and the search execution button B11 is pressed, the user terminal 1 sends the keyword to the server 2, receives the search result list screen information from the server 2, and displays the search result list screen. It is displayed in the search result display area W12 of the display area 131E. When the server 2 receives a keyword from the user terminal 1, it performs a Web search using the keyword, creates a list of site pages hit by the search, and generates search result list screen information. Then, the search result list screen information is transmitted to the user terminal 1.

As shown in FIG. 7B, the search result list screen received from the server 2 is displayed in the search result list display area W12. That is, a list of headlines of the searched and hit sites is displayed. In this list, a headline is linked to the site as in a normal Web search, and by selecting the headline, the site can be moved to the site to which the headline is attached. The searcher selects the headline of the site he / she wants to browse from this list. When a specific heading is selected from the list, the user terminal 1 sends the data of the selected heading to the server 2, and when the server 2 receives the site data of the heading, the site screen of the URL of the site is displayed. Send.

The user terminal 1 receives the site screen information from the server 2 and displays the page of the site in the search site display area W13 set instead of the search result list display area W12 (FIG. 7 (C)). If the screen is difficult to see, it can be enlarged and displayed in the enlarged display area W14 (FIG. 7 (D)). To display these search results as a reference page, press the attachment button B13 arranged at the bottom of the page. The user terminal 1 stores the screen information of the page displayed at that time and the information for identifying the site such as the URL.

When the selection and input are completed on the answer creation page, as shown in FIG. 7 (E), "knowledgeable person" is selected in the maturity selection area C05, and the answer sentence is displayed in the answer sentence input area E03. The image data W151 is displayed as an attached document, and the page image W153 of the site is pasted on the reference page.

By pressing the confirmation button B12, the user terminal 1 can use the phrase selected in the maturity selection area C05, the text data input in the answer sentence input area E03, the attached image data, and the reference page stored in the attachment button B13. Information is transmitted to the server 2. The server 2 generates the answer page information based on the information for creating the answer page sent from the user terminal 1, and sends the answer page information to the user terminal 1.

The user terminal 1 displays a confirmation answer page (FIG. 7 (F)) based on the answer page information transmitted from the server 2.
As shown in FIG. 7 (F), the display area 131E is provided with a confirmation page display area W16. The confirmation page display area W16 is provided with an introduction display area W161 for respondents, a response text display area W162, an image display area W163 and a reference page information display area W164 as supplementary material display areas, and a post button B13 is provided at the lower end. It is provided. On such a confirmation page, confirm the content of the answer and press the post button B13. As a result, the user terminal 1 transmits the answer creation information to the server 2, receives the posting end page information from the server 2, and displays the posting end page (FIG. 7 (G)). As for the posting end page, the posting end page display area W17 is displayed instead of the confirmation page display area W16.

In the posting end page display area W17, there is a display area W171 for a message to the respondent (for example, "An answer has been posted and the questioner has been notified. If you have a comment or thank you, you will receive a notification."). The link button B15 to the question list page where the search word provided below it is "gun", and the "check the answer" linked to the answer page actually viewed by the questioner provided below it. It has a button B14.

When the "confirm answer" button B14 is selected, the user terminal 1 sends the answer page confirmation request information to the server 2, receives the answer page information actually viewed by the questioner from the server 2, and exhibits FIG. 7 (H). ) Display the answer page as shown in. When the server 2 receives the answer page confirmation request information from the user terminal 1, the server 2 transmits the answer page information to the user terminal 1. The response content display area W18 on the response page has the same content as the content displayed on the confirmation page display area W16.

The answer page generated as described above is notified to the questioner that the answer has been posted as follows. When the notification display button B15 arranged in the upper right corner is selected on the question page as shown in FIG. 8A, the user terminal 1 requests the notification notification screen from the server 2, and the server 2 notifies the server 2. The notification information is transmitted to the user terminal 1. The user terminal 1 displays the notification notification page based on the notification notification information received from the server 2.

As shown in FIG. 8B, a notification notification area W19 is provided in the display area 131E, and it is displayed that there is a notification. When the link of the notification notification area W19 is selected, the user terminal 1 requests the notification list information from the server 2, and the server 2 transmits the notification list information to the user terminal 1. When the user terminal 1 receives the notification list information, the notification list display area W20 of the display area 131E displays the response summary information display area W201 indicating that the response has arrived and the summary of the response contents is displayed.

The answer summary information display area W201 is linked to an answer page on which the corresponding answer is displayed. By selecting the answer summary information display area W201, the user terminal 1 requests the answer page information from the server 2. do. The server 2 transmits the answer page information in response to the request from the user terminal 1, and the user terminal 1 has the same answer content display area W18 as the answer page (FIG. 7 (H)) created by the respondent. The page (FIG. 8 (D)) is displayed.

In addition to the configuration described with reference to FIG. 8, the response page display method may be configured to continuously display the answer content display area W18 in the question content display area W06 of the question page. Further, in this case, when there are a plurality of answers, the answer content display area W18 can be continuously displayed in the order of the earliest answers.
The following matters of this specification are disclosed.
[1] A Q & A system for sending and receiving questions and answers to the questions between users via a client system connected to a server connected via the Internet.
Search result display screen including search result display area to display the search result display page where the searched search results are displayed on the search site Information generation means and
The search result display screen information transmitting means for transmitting the search result display screen information generated by the search result display screen information generating means to the client system, and the search result display screen information transmitting means.
Among the search results displayed in the search result display area, the page information receiving means for receiving the specified page information for specifying the page of the specified search result from the client system, and
A page information storage means for storing designated page information received by the page information receiving means, and a page information storage means.
A designated search result information display area for displaying information of a designated search result generated based on the designated page information stored in the page information storage means, and a plurality of question sentences for constructing a question sentence related to the designated search result. Question sentence creation screen including a sentence component display area for displaying each candidate of a sentence component, and an information generation means.
The question text creation screen transmission means for transmitting the question text creation screen generated by the question text creation screen generation means to the client system, and the question text creation screen transmission means.
A sentence component receiving means for receiving information about a plurality of sentence components for composing a question from a client system, and a sentence component receiving means.
Question text display screen information generation means that generates question text display screen information based on information about the text component received by the text component receiving means and the specified page information received by the page information receiving means.
With a server equipped with
Search result display screen information receiving means for receiving search result display screen information from the server,
Search result display screen The search result display screen display means that displays the search result display screen based on the search result display screen information received by the information receiving means, and the search result display screen display means.
Search result display screen From the search result display screen displayed on the display means, the search result specification means that prompts the specification of a specific search result and the search result specification means.
A page information transmitting means for transmitting designated page information for specifying a page of the search result specified by the search result specifying means to the server, and a page information transmitting means.
Question text creation screen Information receiving means for receiving question text creation screen information from the server,
Question text creation screen The question text creation screen display means that displays the question text creation screen based on the question text creation screen information received by the information receiving means, and the question text creation screen display means.
A sentence component specifying means that prompts the designation of a specific candidate for a sentence component from the sentence component display area of the question sentence creation screen displayed by the question sentence creation screen display means, and a sentence component specifying means.
A client system equipped with a sentence component transmitting means for transmitting information about a sentence component specified by the sentence component specifying means to a server, and a client system.
Q & A system with.
[2] The server has a browsing history information storage means for storing a history of designated page information received from a client system.
The Q & A system according to the above [1], wherein the question text display screen information generation means includes the browsing history information stored in the browsing history information storage means in the question text display screen to generate screen information.
[3] The sentence component is one or more of the information indicating the purpose of the question, the information indicating the situation of the questioner, and the information indicating the request to the respondent in the above [1] or [2]. The described Q & A system.
[4] A server in a Q & A system that sends and receives questions and answers to the questions between users via a client system connected to a server connected via the Internet.
Search result display screen including search result display area to display the search result display page where the searched search results are displayed on the search site Information generation means and
The search result display screen information transmitting means for transmitting the search result display screen information generated by the search result display screen information generating means to the client system, and the search result display screen information transmitting means.
Among the search results displayed in the search result display area, the page information receiving means for receiving the specified page information for specifying the page of the specified search result from the client system, and
A page information storage means for storing designated page information received by the page information receiving means, and a page information storage means.
A designated search result information display area for displaying information of a designated search result generated based on the designated page information stored in the page information storage means, and a plurality of question sentences for constructing a question sentence related to the designated search result. Question sentence creation screen including a sentence component display area for displaying sentence component candidates, and information generation means,
The question text creation screen transmission means for transmitting the question text creation screen information generated by the question text creation screen generation means to the client system, and the question text creation screen transmission means.
A sentence component receiving means for receiving information about a plurality of sentence components for composing a question from a client system, and a sentence component receiving means.
Question text display screen information generation means that generates question text display screen information based on the text component received by the text component receiving means and the specified page information received by the page information receiving means.
Server with.
[5] Further, a browsing history information receiving means for receiving browsing history information from the client system, and
It has a browsing history information storage means for storing browsing history information received by the browsing history information receiving means.
The server according to the above [4], wherein the question text display screen information generation means includes the browsing history information stored in the browsing history information storage means in the question text display screen and generates screen information.
[6] The sentence component is one or more of the information indicating the purpose of the question, the information indicating the situation of the questioner, and the information indicating the request to the respondent in the above [4] or [5]. The listed server.
[7] A client system in a Q & A system that sends and receives questions and answers to the questions between users via a client system connected to a server connected via the Internet.
Search result display screen that receives search result display screen information including the search result display area that displays the search result display page where the searched search results are displayed on the search site Search result display screen information receiving means,
Search result display screen The search result display screen display means that displays the search result display screen based on the search result display screen information received by the information receiving means, and the search result display screen display means.
Search result display screen From the search result display screen displayed on the display means, the search result specification means that prompts the specification of a specific search result and the search result specification means.
A page information transmitting means for transmitting designated page information for specifying a page of the search result specified by the search result specifying means to the server, and a page information transmitting means.
A designated search result information display area for displaying information on a designated search result designated by the search result specifying means, and a sentence structure for displaying a plurality of sentence component candidates for constructing a question sentence related to the designated search result. Question text creation screen information receiving means for receiving question text creation screen information including the element display area from the server, and
Question text creation screen The question text creation screen display means that displays the question text creation screen based on the question text creation screen information received by the information receiving means, and the question text creation screen display means.
A sentence component specifying means that prompts the designation of a candidate for a sentence component from the sentence component display area of the question sentence creation screen displayed by the question sentence creation screen display means, and a sentence component specifying means.
A client system having a sentence component transmission means for transmitting information about a sentence component specified by the sentence component designation means to a server.
According to the inventions described in [1], [4], and [7] above, it is possible to easily create an interrogative sentence based on the result of a search on a search site, which is in line with the intention of the searcher. It will be easier to get an answer.
According to the inventions described in [2] and [5] above, the browsing history of the searcher in the search results is displayed on the question text display screen, so that the respondent who browses the question text display screen refers to the browsing history. This makes it possible to gain a deeper understanding of the intent of the searcher's question.
According to the inventions described in [3] and [6] above, it is easy to create a better question text by displaying the candidates of the constituent elements constituting the question text in advance and making the configuration selectable by the questioner. This will improve the efficiency of using the Q & A site.

100 Q & A system 1a to 1d User terminal 2 Server Ne network 131 Display screen 131E Display area 131i Search Q button DB2 database 202a Word data 203a Question answer data 205a Keyword data 206a Search result data

Claims (2)

It is a client system in a Q & A system that sends and receives questions and answers to the questions between users via a client system connected to a server connected via the Internet.
Search result display screen that receives search result display screen information including the search result display area that displays the search result display page where the searched search results are displayed on the search site Search result display screen information receiving means,
Search result display screen The search result display screen display means that displays the search result display screen based on the search result display screen information received by the information receiving means, and the search result display screen display means.
Search result display screen From the search result display screen displayed on the display means, the search result specification means that prompts the specification of a specific search result and the search result specification means.
A page information transmitting means for transmitting designated page information for specifying a page of the search result specified by the search result specifying means to the server, and a page information transmitting means.
A designated search result information display area for displaying information on a designated search result designated by the search result specifying means, and a sentence structure for displaying a plurality of sentence component candidates for constructing a question sentence related to the designated search result. Question text creation screen information receiving means for receiving question text creation screen information including the element display area from the server, and
Question text creation screen The question text creation screen display means that displays the question text creation screen based on the question text creation screen information received by the information receiving means, and the question text creation screen display means.
A sentence component specifying means that prompts the designation of a candidate for a sentence component from the sentence component display area of the question sentence creation screen displayed by the question sentence creation screen display means, and a sentence component specifying means.
A sentence component transmission means for transmitting information about a sentence component specified by the sentence component designation means to the server, and a sentence component transmission means.
Search result display screen On the search result display screen displayed on the display means, the browsing history information storage means for storing the browsing history information for browsing the search results and the browsing history information stored in the browsing history information storage means are transmitted to the server. A client system having a browsing history information transmitting means. The sentence component is one or more of the information indicating the purpose of the question, the information indicating the situation of the questioner, and the information indicating the request to the respondent.
A list display area that displays a list of a plurality of sentence components representing each of the above information, and a list display area.
A sentence component specifying means that prompts the designation of a specific sentence component candidate from the displayed list display area, and a sentence component specifying means.
The client system according to claim 1.

Images