JP6548370B2 - Transport system and recovery support program - Google Patents

Description

  The present invention relates to a transfer system capable of transferring a load, and more particularly to a transfer system having a terminal capable of arbitrarily operating a transfer device that directly contributes to the transfer of load.

  For example, as a transport system, there is provided a traveling vehicle which travels in a hanging state attached to a ceiling and a lift platform which is suspended so as to be able to move up and down with respect to the travel vehicle. A luggage stored in a rack using a stacker crane including a carriage traveling along a track laid on a floor surface, a mast provided on the carriage, and a lift platform movably mounted on the mast There is a system etc. to transfer the

  In such a transport system, the package is transported automatically during normal operation, but when an abnormality occurs in the transport system, a part of the transport system in which the abnormality occurs is manually operated to perform recovery work. There is a need. Such recovery work requires the skill of the worker because the work procedure differs depending on the type of abnormality and the location of the abnormality.

  In contrast to such a conventional transfer system, Patent Document 1 displays and displays the procedure for recovery work on a remote control terminal that can operate a part of the transfer system separately from normal operation. A technique is described that does not accept the operation when a terminal operation that does not conform to the procedure is performed.

  According to this, it is considered that correct recovery work can be performed.

JP, 2013-163565, A

  However, even if the operation procedure is displayed and only the operation of the correct operation button is accepted, if there are a plurality of operation buttons, it is determined which operation button corresponds to the displayed operation procedure. In order to do so, the skill of the worker is required, and it is necessary for an unskilled worker to operate the correct operation button.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide a transport system capable of easily executing the correct button operation according to the work procedure regardless of the degree of skill of the operator.

  In order to achieve the above object, a transport system according to the present invention comprises a graphical user interface by a transport device for transporting a package, a display device on which an image is displayed, and a touch pad disposed on the display surface side of the display device. And a terminal capable of carrying the information, wherein the terminal displays on the display device a virtual button display unit for displaying a virtual button for operating the conveyance device, and an abnormality of the conveyance device. An anomaly information acquisition unit for acquiring the anomaly information to be shown, an anomaly information identification unit for identifying the type of the acquired anomaly information, and procedure information indicating a work procedure for recovery of the transport device are linked to the anomaly information type A storage unit to be stored, a procedure information acquisition unit for acquiring procedure information corresponding to the specified type of abnormality information from the storage unit, and the acquired procedure information as the virtual task The virtual button display unit highlights the virtual button corresponding to one of the work steps included in the displayed procedure information It is characterized by

  According to this, since the work procedure for recovering the transport system and the virtual button corresponding to the work stage are highlighted, it is accurate without being confused even by a worker who can not completely understand the work procedure. It is possible to perform the operation.

  Therefore, the restoration work can be performed easily and accurately, and in addition, the time required for the restoration work can be shortened.

  The terminal further includes an end information acquisition unit that acquires, from the conveyance device, end information indicating that the corresponding work step is ended by the operation of the conveyance device by the highlighted virtual button being operated. The procedure display unit may display the next work step or highlight the next work step based on the acquisition of the end information.

  According to this, it is possible to avoid human error such as performing the next operation in the middle of the operation related to a certain work step, and to complete each work step surely. This enables accurate recovery work.

  The procedure information acquisition unit may preferentially acquire procedure information with a small number of operation stages, when there is a plurality of procedure information corresponding to the type of abnormality information.

  According to this, it is possible to execute a short work procedure without a worker being lost and to improve the efficiency of the recovery work.

  Further, in order to achieve the above object, a recovery support program according to the present invention comprises a transport device for transporting a package, a display device on which an image is displayed, and a touch pad disposed on the display surface side of the display device. A recovery support program for use in a transport system comprising a portable terminal for realizing a graphical user interface, the virtual button display displaying virtual buttons for operating the transport device on the display device of the terminal , An abnormality information acquisition unit acquiring abnormality information indicating abnormality of the transfer device, an abnormality information identification unit specifying the type of acquired abnormality information, and procedure information corresponding to the specified type of abnormality information A procedure information acquisition unit that acquires procedure information indicating a work procedure for recovery of the transport apparatus from a storage unit that stores the procedure information in association with the type of abnormality information And a procedure display unit for displaying the acquired procedure information on the same screen as the screen on which the virtual button is displayed, the virtual button display unit corresponding to one of the operation steps included in the displayed procedure information. The virtual button is highlighted.

  According to this, since the work procedure for recovering the transport system and the virtual button corresponding to the work stage are highlighted, it is accurate without being confused even by a worker who can not completely understand the work procedure. It is possible to perform the operation.

  Therefore, the restoration work can be performed easily and accurately, and in addition, the time required for the restoration work can be shortened.

  According to the present invention, it is possible to accurately and quickly carry out recovery of a transport system in which an abnormality has occurred without requiring skill.

FIG. 1 is a view schematically showing a transfer system. FIG. 2 is a perspective view showing a part of the transport system and the rack. FIG. 3 is a diagram showing the appearance of the terminal together with display contents. FIG. 4 is a block diagram showing a functional configuration of the terminal. FIG. 5 is a diagram showing the appearance of the terminal according to the present embodiment together with display contents. FIG. 6 is a diagram showing the appearance of the terminal according to the present embodiment along with other display contents. FIG. 7 is a diagram showing the appearance of the terminal according to the present embodiment together with other display contents. FIG. 8 is a block diagram showing another functional configuration of the terminal. FIG. 9 is a diagram showing the appearance of the terminal according to the present embodiment along with other display contents. FIG. 10 is a diagram showing the appearance of the terminal according to the present embodiment together with other display contents.

  Next, an embodiment of a transfer system according to the present invention will be described with reference to the drawings. The following embodiment is merely an example of the transfer system according to the present invention. Accordingly, the scope of the present invention is defined by the wording of the claims with reference to the following embodiments, and is not limited to only the following embodiments. Therefore, among the components in the following embodiments, components that are not described in the independent claim showing the highest concept of the present invention are not necessarily required to achieve the object of the present invention, It is described as constituting a preferred embodiment.

Embodiment 1
FIG. 1 is a view schematically showing a transfer system.

  As shown in the figure, the conveyance system 100 is a system for conveying a package from a predetermined place to another predetermined place, and includes a conveyance device 101 and a terminal 102. In the case of the present embodiment, the transport system 100 includes a host computer 103 that controls the transport apparatus 101.

  The transfer device 101 is a device capable of transferring a package from a predetermined place to another predetermined place.

  In the case of the present embodiment, as shown in FIG. 2, the transport apparatus 101 transports the package by the transport vehicle 112 traveling along the rail 111 provided on the ceiling side, and can store the package. Or, it is an apparatus capable of transferring the load between the carrier 112 and a production facility (not shown) that processes the load to produce a product.

  The transport vehicle 112 is a car capable of transporting luggage along the rail 111, and includes a carriage 113 and a lifting platform 114.

  The carriage 113 is a traveling vehicle that travels along the rail 111 in a state of being hung on the rail 111. In the case of the present embodiment, the bogie 113 travels by driving the motor by the power supplied via the mounted battery or the feeder line wired along the rail 111. Further, the carriage 113 is provided with a motor capable of winding up the suspending member 115 for suspending the elevating table 114, and is suspended by the suspending member 115 by winding up or unwinding the suspending member 115. The elevator platform 114 can be raised and lowered.

  Further, the carriage 113 is a bogie, and is provided with a plurality of portions rotatable in the horizontal direction, and can travel along the curved portion without much load on the rail 111.

  The lifting platform 114 is a platform for holding the load in a state of being suspended from the carriage 113 by the suspension member 115. In the case of the present embodiment, the transfer device 116 is attached to the lifting table 114, and the transfer device 116 moves toward and away from the rack 104, whereby the load is transferred between the lifting table 114 and the rack 104. It can be transferred.

  The hanging member 115 is a member for connecting the carriage 113 and the elevating stand 114 and for suspending the elevating stand 114 on the carriage 113. The hanging member 115 is a member having a degree of flexibility capable of being taken up, and is, for example, a metal wire or a chain. In the case of the present embodiment, the lifting platform 114 is suspended using four suspension members 115.

  As described above, the carriage 113 travels along the rail 111, and the elevator 114 moves up and down with respect to the carriage 113 to move the elevator 104 to the rack 104 provided along the track of the conveyor 112. 114 can be positioned, and the package can be transferred to and from the rack 104 at any position.

  FIG. 3 is a diagram showing the appearance of the terminal together with display contents.

  FIG. 4 is a block diagram showing a functional configuration of the terminal.

  As shown in these figures, the terminal 102 is a device for realizing a graphical user interface by the display device 121 on which an image is displayed and the touch pad 122 disposed on the display surface side of the display device 121. It is a portable device. The terminal 102 includes a virtual button display unit 124, an abnormality information acquisition unit 127, an abnormality information identification unit 128, a storage unit 120, a procedure information acquisition unit 125, and a procedure display unit 126 as functional units.

  The display device 121 is a flat plate device such as a liquid crystal display or an organic EL display capable of displaying and reproducing an image, a video and the like.

  The touch pad 122 is a position input device disposed in a state of covering the entire display screen of the display device 121, and two-dimensional information indicating the touched position when the touch pad 122 is touched with a finger or the like It is a type of pointing device to be transmitted.

  The display device 121 and the touch pad 122 described above constitute a touch panel.

  The virtual button display unit 124 is a processing unit that causes the display device 121 to display a virtual button 123 for operating the conveyance device 101. In addition, the virtual button display unit 124 can highlight one or more of the plurality of virtual buttons displayed. In the case of the present embodiment, as shown in FIG. 3, as the virtual button 123, a “forward” or “backward” button for moving the carriage 113 forward or backward, a “stop” button for stopping the carriage 113, lifting “Rise” “Drop” button to raise or lower stand 114, “Right line” “Left line” button to move transfer device 116 to the right or left direction The “Store” button stored in the “Auto-manual” button that switches between automatic operation and manual operation of one of the carriers 112 or “Start” button for activating or restarting the carriers 112, Carrier In addition to a “reset” button for initializing the car 112, a numeric keypad for inputting numerical values is realized by a touch panel. Also, the "down" button is highlighted.

  The virtual button 123 functions by the display device 121, the touch pad 122, the virtual button display unit 124, and the button operation acquisition unit 129 described above.

  The abnormality information acquisition unit 127 is a processing unit that acquires abnormality information indicating an abnormality of the transport apparatus 101.

  Here, the abnormality information includes, for example, abnormality information transmitted by an inverter that supplies power to a motor for driving the front wheels and rear wheels of the bogie 113, and the presence of luggage that should not react during transportation of luggage. The information may be information detected by a sensor (such as a photoelectric sensor) that detects a package, or information indicating that the output voltage of the battery is less than or equal to a threshold. Further, the abnormality information is not only information transmitted from the carrier 112, but also information that the host computer 103 determines that the abnormality is in the state of being abnormal and is transmitted while the host computer 103 controls and monitors the carrier 112. Also includes

  Although the method of acquiring abnormality information of the abnormality information acquisition unit 127 is not particularly limited, information is acquired by communication with the transport apparatus 101 or the host computer 103 using a general communication protocol such as TCP or UDP. The method can be illustrated.

  The abnormality information identification unit 128 is a processing unit that identifies the type of the acquired abnormality information. For example, the abnormality information identification unit 128 analyzes the abnormality information acquired by the abnormality information acquisition unit 127, and identifies a number identifying the conveyance vehicle 112 in which the abnormality has occurred, and a sensor that has detected the abnormality. Further, if the abnormality information transmitted from the host computer 103 or the like includes an abnormality code, the abnormality information identification unit 128 may specify the type of abnormality based on the abnormality code.

  The storage unit 120 is a storage medium that stores procedure information indicating the work procedure for recovery of the transport apparatus 101 in association with the type of the abnormality information.

  The procedure information acquisition unit 125 is a processing unit that acquires, from the storage unit 120, procedure information corresponding to the specified type of abnormality information. In the case of the present embodiment, when the type of abnormality information relates to “load deviation”, the procedure information acquisition unit 125 acquires, from the storage unit 120, procedure information indicating a work procedure for recovering the load deviation. .

  In addition, when a plurality of pieces of procedure information corresponding to the type of abnormality information are stored in the storage unit 120, the procedure information acquisition unit 125 may preferentially acquire procedure information with a small number of work steps.

  The procedure display unit 126 is a processing unit that processes the procedure information acquired by the procedure information acquisition unit 125 on the same screen as the screen on which the virtual button 123 is displayed so that a person can easily understand the procedure information. In the case of the present embodiment, since the type of the abnormality information relates to “load deviation”, the procedure display unit 126 displays the stage of the procedure information acquired from the storage unit 120. Specifically, the following information is displayed on the display device 121. Stage 1 "Switch to manual mode", stage 2 "Please lower the elevator." Stage 3 "Please return the package to the normal position", stage 4 "Reset fault button "Please switch to the automatic mode."

  The procedure information also includes a work stage that is not related to the operation of the virtual button 123, for example, a work stage performed by an operator's hand such as "Please return the package to a normal position." .

  Next, a recovery method using the terminal 102 when an abnormality occurs in the transport apparatus 101 according to the present embodiment will be described.

  Here, the case where a load placed on the lifting platform 114 for one of the transport vehicles 112 in the transport apparatus 101 deviates from the normal position will be described as an abnormality that has occurred.

  When the abnormal state occurs, the host computer 103 transmits a number identifying the carrier 112 in which the abnormality has occurred and an abnormality code as abnormality information.

  When the anomaly information acquisition unit 127 of the terminal 102 acquires the anomaly information, the anomaly information identification unit 128 identifies the anomaly information. In the case of the present embodiment, since the abnormality information (for example, 000-0002) is included in the abnormality information, the type of the abnormality information is identified as the load deviation based on the abnormality code.

  The procedure information acquisition unit 125 acquires procedure information corresponding to the load deviation that is the type of the identified abnormality information.

  The procedure display unit 126 processes and displays the procedure information acquired on the same screen as the screen of the display device 121 on which the virtual button 123 is displayed so that a person can easily understand it. Specifically, it may be the case that numbers corresponding to the order of procedure steps are displayed together with verbalized procedure steps.

  The virtual button display unit 124 highlights the virtual button 123 corresponding to one of the work steps included in the displayed procedure information.

  Here, highlighting means displaying the display mode of the virtual button 123 corresponding to one of the work stages in a mode different from the display mode of the other virtual button 123. Specifically, as shown in FIG. 3, the “drop down button” is framed and hatched. Further, as highlighted display, as shown in FIG. 5, the virtual button 123 corresponding to one of the work steps is displayed larger than the other virtual buttons 123, as shown in FIG. 6, one of the work steps It is possible that the virtual button 123 other than the virtual button 123 corresponding to is not displayed.

  The operator who has confirmed the screen of the terminal 102 executes the operation step which is one of the recovery operations by operating the highlighted virtual button 123 corresponding to the operation step.

  In the case of the present embodiment, in the case where the lift platform 114 is lowered to a position where the operator's hand can reach in order to return the baggage whose work phase is shifted to a normal position ("Please lower the lift platform"). The elevator platform 114 is lowered by operating the “drop” of the highlighted virtual button 123.

  When the lowering of the lifting platform 114 is completed, the operator is manually placed on the lifting platform 114 in a shifted state by the terminal 102 regardless of the terminal 102 in the next work step (“Please return the package to the normal position”). Return the package to its normal position.

  Since the abnormal state is canceled by the above, the operation step for returning the carrier 112 to the normal operation is performed according to the subsequent operation procedure.

  With the transport system 100 as described above, it is possible to easily confirm at a glance the contents necessary for the recovery operation of the transport system 100 in which an abnormality has occurred and the virtual button 123 corresponding to the operation stage. Even the worker can carry out each stage of the recovery work without getting lost.

Second Embodiment
Next, another embodiment of the transfer system 100 will be described. Note that components having the same structure or function as the mechanical unit or functional unit described in the first embodiment may be denoted by the same reference numerals and the description thereof may be omitted.

  FIG. 7 is a diagram showing the appearance of the terminal according to the present embodiment together with display contents.

  FIG. 8 is a block diagram showing a functional configuration of a terminal according to the present embodiment.

  As shown in these figures, the terminal 102 includes an end information acquisition unit 130 in addition to the functional units described in the first embodiment.

  The end information acquisition unit 130 is a processing unit that acquires, from the conveyance device 101, end information indicating that the corresponding work step has been completed by the operation of the conveyance device 101 by the highlighted virtual button 123 being operated. .

  Here, the end information is, for example, information indicating that the lifting platform 114 has reached a predetermined position (a height at which the operator can manually touch a load placed on the lifting platform 114). Further, the end information acquisition unit 130 holds, as a threshold, the height at which the operator can manually touch the load placed on the elevating table 114, and sequentially acquires information indicating the height of the elevating table 114. The end information may be acquired when the height of the lifting platform 114 matches the threshold. In addition, the end information acquisition unit 130 may acquire the end information when one of the virtual buttons 123, for example, “Enter” is operated. Such acquisition of the end information is applicable when the work phase is completed manually by the worker.

  Although the method of acquiring the termination information of the termination information acquisition unit 130 is not particularly limited, the information is communicated by communicating with the transport apparatus 101 via the Ethernet or the like using a general communication protocol such as TCP or UDP. It is possible to illustrate the method of acquiring. Alternatively, the end information may be acquired by communicating with a predetermined carrier 112 using infrared communication. Further, the end information may be acquired by communicating with the host computer 103 that controls the transport apparatus 101.

  Next, a recovery method using the terminal 102 when an abnormality occurs in the transport apparatus 101 according to the present embodiment will be described. Note that the process described in the first embodiment may be omitted.

  Here, the case where a load placed on the elevator platform 114 for one of the transport vehicles 112 in the transport apparatus 101 deviates from the normal position will be described as an abnormality that has occurred.

  When the abnormal state occurs, the abnormal information acquisition unit 127 of the terminal 102 acquires the abnormal information, and the abnormal information identification unit 128 identifies the abnormal information.

  The procedure information acquisition unit 125 acquires procedure information corresponding to the abnormality information.

  The procedure display unit 126 displays procedure information.

  The virtual button display unit 124 highlights the virtual button 123 corresponding to one of the work steps included in the displayed procedure information.

  The operator who has confirmed the screen of the terminal 102 executes the operation step which is one of the recovery operations by operating the highlighted virtual button 123 corresponding to the operation step. In the case of the present embodiment, "down" is highlighted, and the operator operates the "down" virtual button 123.

  The end information acquisition unit 130 acquires, from the conveyance device 101, end information indicating that the corresponding work stage has ended by the operation of the conveyance device 101 by the operation of the highlighted virtual button 123. Specifically, information indicating that the lifting platform 114 has reached a predetermined height is acquired as the end information.

  If the procedure display unit 126 acquires information indicating that the end information has been acquired from the end information acquisition unit 130, the procedure display unit 126 highlights the next work stage as shown in FIG.

  Here, highlighting of the work stage means displaying a display mode of a predetermined work stage in a mode different from the display mode of the other display stages, similarly to highlighting of the virtual button 123. As highlighted display, as shown in FIG. 10, only the corresponding work stage may be displayed. In this case, the procedure display unit 126 sequentially rewrites and displays the display of the work stage from the first stage.

  The virtual button display unit 124 highlights the virtual button 123 (“Enter”) corresponding to the next work stage.

  The operator manually returns the load placed on the elevating table 114 to the normal position by the manual operation because the elevating table 114 is lowered to the predetermined position, and the highlighted virtual button 123 is displayed. Manipulate

  Since the abnormal state is canceled by the above, the operation step for returning the carrier 112 to the normal operation is performed according to the subsequent operation procedure.

  In the case of the transfer system 100 as described above, since the work content for recovering the transfer system 100 in which the abnormality has occurred and the virtual button 123 corresponding to the work step are both highlighted, the work content and the virtual It is also possible to grasp the causal relationship with the operation of the button 123. Therefore, it is possible to efficiently carry out the recovery work, and also to educate workers.

  The present invention is not limited to the above embodiment. For example, another embodiment realized by arbitrarily combining the components described herein and excluding some of the components may be used as an embodiment of the present invention. The present invention also includes modifications obtained by applying various modifications to those skilled in the art without departing from the spirit of the present invention, that is, the meaning described in the claims with respect to the above embodiment. Be

  For example, although this embodiment has been described based on the overhead traveling vehicle provided with the carriage 113 and the lifting platform 114 as the transportation device 101, the transportation device 101 is a transportation vehicle such as a stacker crane traveling on a rail. It does not matter. The transport device 101 may be a transport vehicle or the like that travels a path virtually provided on a flat floor surface without rails.

  Further, the abnormality information acquired by the abnormality information acquisition unit 127 is not limited. For example, in the traveling mode, since the position where the carrier 112 is traveling is misidentified, the carrier 112 bends a curve even though the carrier 112 is traveling along a straight track. It is also possible to show the case where the speeds of the front and rear wheels are changed. In addition, in the transfer mode in which a load is transferred between the transport vehicle 112 and the rack 104, it is also possible to indicate when a load deviation occurs. Furthermore, in the case of an autonomously movable carrier 112 that travels while knowing its position on the floor of a railless track, a stop mark provided on the floor even though it should have reached a predetermined position by autonomous movement. You may acquire so-called read skipping which can not read out as abnormal information (current position disappearance).

  In addition, the state information acquired from the transfer apparatus 101 may be displayed on the same screen as the virtual button 123 and the screen of the display apparatus 121 on which the procedure information is displayed. Here, the status information is information indicating the status of the transport apparatus 101, and in the present embodiment, as shown in FIGS. 3, 5, 6, 7, 9, 10, the transport vehicle 112 which is the operation target , Identification number of the operation mode of the transport vehicle 112, an abnormality code, detection states of a plurality of package sensors provided on the elevator 114, information on whether or not a package exists on the elevator 114, status information As shown. As other state information, output values of encoders provided corresponding to front wheels and rear wheels of the carriage 113, speeds obtained by output values of the encoder and time information by a timer, position information of the carriage 113, It is information such as the output voltage value of the battery mounted. The state information includes not only the information transmitted from the carrier 112 but also information transmitted from the host computer 103 to the carrier 112, such as information indicating a commanded speed and a stop position.

  Furthermore, a plurality of pieces of state information may be associated with time and stored in the storage unit 120, and transition of the state information may be graphed and displayed based on the stored state information and the time associated with this. Specifically, the values transmitted from the encoders respectively provided on the front wheels and the rear wheels of the bogie 113 and the times at which the values are obtained are linked and stored in the storage unit 120, and the storage unit A graph showing the transition of the speed of the front wheel corresponding part of the bogie 113 by the rotation of the front wheel and the transition of the speed of the rear wheel corresponding part of the bogie 113 by the rotation of the rear wheel from the information of the encoder value and time stored in 120 You may display a graph.

  As described above, by displaying the virtual button 123, the procedure information, and the state information on one screen, it is possible to easily confirm the operation according to the work stage with the highlighted virtual button 123, and emphasizing. Since the state of the transport apparatus 101 can be monitored while operating the displayed virtual button 123, it is possible to confirm whether each work step of the recovery work is properly executed. Therefore, it is possible to quickly detect a secondary abnormality, for example, a state in which the load and the rack interfere with each other and the load is further shifted while the lifting platform 114 is lowered.

  Further, each processing unit may be a program realized by being executed by a computer.

  The present invention is applicable to a transfer system for transferring a load.

DESCRIPTION OF SYMBOLS 100 conveyance system 101 conveyance apparatus 102 terminal 103 host computer 104 rack 111 rail 112 conveyance vehicle 113 carriage 114 elevator platform 115 suspension member 116 transfer device 120 storage unit 121 display device 122 touch pad 123 virtual button 124 virtual button display unit 125 procedure information Acquisition unit 126 Procedure display unit 127 Abnormality information acquisition unit 128 Abnormality information specification unit 129 Button operation acquisition unit 130 End information acquisition unit

Claims (4)

A transport system comprising: a transport device for transporting a package; and a portable terminal for realizing a graphical user interface by a display device on which an image is displayed and a touch pad disposed on the display surface side of the display device.
The terminal is
A virtual button display unit for displaying a virtual button for operating the transfer device on the display device;
An abnormality information acquisition unit that acquires abnormality information indicating an abnormality of the transfer device;
An anomaly information identification unit that identifies the type of acquired anomaly information;
A storage unit that stores procedure information indicating a work procedure for recovery of the transport device in association with a type of abnormality information;
A procedure information acquisition unit that acquires, from the storage unit, procedure information corresponding to the specified type of abnormality information;
A procedure display unit for displaying the acquired procedure information on the same screen as the screen on which the virtual button is displayed;
The virtual button display unit highlights the display mode of the virtual button corresponding to one of the work steps included in the displayed procedure information in a mode different from the display mode of the other virtual buttons .
A transport system for ending the corresponding operation phase by operating the highlighted virtual button . The terminal further
And an end information acquisition unit configured to acquire, from the conveyance device, end information indicating that a corresponding work step is ended by the operation of the conveyance device by the highlighted virtual button being operated.
The transport system according to claim 1, wherein the procedure display unit displays a next work step or highlights the next work step based on acquisition of the end information. The conveyance system according to claim 1 or 2, wherein the procedure information acquisition unit preferentially acquires procedure information with a small number of work steps when there is a plurality of pieces of procedure information corresponding to types of abnormality information. Recovery for use in a transport system comprising a transport device for transporting a package, and a portable terminal for realizing a graphical user interface by a display device on which an image is displayed and a touch pad disposed on the display surface side of the display device A support program,
A virtual button display unit for displaying a virtual button for operating the transport device on the display device of the terminal;
An abnormality information acquisition unit that acquires abnormality information indicating an abnormality of the transfer device;
An anomaly information identification unit that identifies the type of acquired anomaly information;
A procedure information acquisition unit that acquires procedure information corresponding to the specified type of abnormality information from a storage unit that stores procedure information indicating a work procedure for recovery of the transport apparatus in association with the type of abnormality information;
A procedure display unit for displaying the acquired procedure information on the same screen as the screen on which the virtual button is displayed;
The virtual button display unit highlights the display mode of the virtual button corresponding to one of the work steps included in the displayed procedure information in a mode different from the display mode of the other virtual buttons .
A recovery support program that ends the corresponding work phase by operating the highlighted virtual button .

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