JP6543201B2 - Electronic commerce support system, electronic commerce support method, and electronic commerce support program - Google Patents

Description

  The present invention relates to an electronic commerce support system, an electronic commerce support method, and an electronic commerce support program.

  With the rapid spread of the Internet, B-to-B (Business-to-Business) e-commerce is generally conducted. Each operating company providing such an e-commerce use environment provides an application software platform over the Internet. Users of applications on this platform can realize electronic commerce only by preparing an environment connected to the Internet. Due to the ease of introduction of such applications, the number of users of applications is rapidly increasing outside Japan as well as within Japan.

  However, with the increase in the number of users, the diversification of user usage areas, and the expansion of usage scope, the usage scenes of each user are also diversified. For example, patterns of internal processing of transactions within a company (eg, creation of data in an in-house procurement system, exchange of data among related departments in a company, etc.) as well as diversification of types of companies such as between buyer companies and supplier companies Are also diversifying. If the pattern of the internal processing of the transaction is different in each company, the function required of the application by the user is also different, and as a result, the request for customization by the user is rapidly increasing. Therefore, while each business company provides an application as a service, it is urgently necessary to respond to a request for customization of the user.

  As an invention related to such a current situation, for example, Patent Document 1 provides an environment in which various transactions can be electronically performed n to m, and new services can be implemented by a third party, and business security A computer and access management method is disclosed that describes providing an open and secure business media space that can be secured.

  Patent Document 2 also includes a screen customization support system and screen customization support method in which display screen items and item attribute definitions can be freely set in a table for each buyer company unit and user ID unit when viewed from a supplier company. Have been described.

JP, 2009-37648, A JP 2011-243046 A

  However, according to Patent Document 2, although the setting of the display screen item can be customized for each login relation for each login ID by the table setting, it is not possible to display the screen according to the internal processing in the company. Patent Document 1 can not cope with the variety of methods of internal processing of transactions that differ among companies. Thus, in the prior art, in order to meet the individual requirements of each company and each user, it was necessary to carry out individual program development. However, such program development has been a factor that degrades maintenance efficiency, especially on service operations in a multi-tenant environment.

  The present invention has been made in view of such circumstances, and provides a transaction support system, a transaction support method, and a transaction support program capable of rapidly providing necessary information on the status of transaction processing. With the goal.

  One of the present inventions which solves the above-mentioned subject is an electronic commerce support system which presents information about electronic commerce carried out between a plurality of business entities, and which is information showing the contents of the electronic commerce. An electronic commerce information storage unit storing the information, and a screen configuration for displaying the information related to the electronic commerce, the processing subject and the processing state of the electronic commerce which can be displayed to the user A screen configuration information storage unit for storing screen configuration information in which information is stored in association with each other, a transaction subject information acquisition unit for acquiring information on the transaction subject, and the electronic commerce for electronic commerce executed by the transaction subject According to the electronic commerce information acquisition unit for acquiring information, the information on the acquired trading entity, and the acquired electronic commerce information, the information on the trading entity is used. Above with reference to screen configuration information, and a processing state output unit for generating and outputting the information for configuring the screen showing the processing state of the electronic commerce corresponding to the acquired trading entity Te.

  According to the present invention, it is possible to quickly provide necessary information on the state of processing of electronic commerce.

FIG. 1 is a diagram for explaining an example of the configuration of an electronic commerce support system 1 described as the present embodiment. FIG. 2 is a diagram for explaining the functions of the transaction assistance apparatus 2 and the information managed by the transaction assistance apparatus 2. FIG. 3 is a view showing an example of the data configuration of the user authentication information 41. As shown in FIG. FIG. 4 is a view showing an example of the data configuration of the transaction relationship information 42. As shown in FIG. FIG. 5 is a view showing an example of the data configuration of the user role information 43. As shown in FIG. FIG. 6 is a view showing an example of the data configuration of the transaction data 44. As shown in FIG. FIG. 7 is a view showing an example of the data configuration of the transaction screen information 45. As shown in FIG. FIG. 8 is a view showing an example of the data configuration of the status definition master 46. As shown in FIG. FIG. 9 is a view showing an example of the default screen configuration definition master 47. As shown in FIG. FIG. 10 is a view showing an example of the data configuration of the screen configuration definition master 48. As shown in FIG. FIG. 11 is a view showing an example of the data configuration of the screen configuration definition master 48. As shown in FIG. FIG. 12 is a flowchart illustrating an example of the screen display process S1. FIG. 13 is a flowchart for explaining an example of the buyer-side estimate reply screen display process S3. FIG. 14 is a flowchart for explaining an example of supplier-side estimate reply screen display processing S4. FIG. 15 is a flowchart for describing the details of the process of S701 in the buyer-side estimate reply screen display process S3. FIG. 16 is a diagram showing an example of the buyer menu screen. FIG. 17 is a diagram showing an example of the buyer search screen. FIG. 18 is a flowchart for describing the details of the process of S702 in the buyer-side estimate reply screen display process S3. FIG. 19 is a diagram showing an example of the buyer terminal estimate reply list screen. FIG. 20 is a diagram showing an example of the buyer terminal estimate response list screen (default). FIG. 21 is a flowchart for describing the details of the process of S703 in the supplier-side estimate reply screen display process S4. FIG. 22 is a diagram showing an example of the supplier search screen. FIG. 23 is a flowchart for describing the details of the process of S704 in the supplier-side estimate reply screen display process S4. FIG. 24 is a diagram showing an example of a supplier terminal estimate response list screen. FIG. 25 is a diagram showing an example of a supplier terminal estimate response list screen (default).

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

--- System configuration ---
FIG. 1 is a diagram for explaining an example of the configuration of an electronic commerce support system described as the present embodiment. As shown in the figure, in the transaction according to the present embodiment, a plurality of companies are the principal (party), and the company (purchasing party) that acquires the object of the transaction (for example, goods or service) 1 A so-called B-to-B (Business-to-Business) e-commerce transaction between one or more buyer companies and one or more supplier companies that are companies on the side of offering (selling) the subject of transactions. .

  In this transaction, each of the supplier company and the buyer company has one or more responsible groups (hereinafter referred to as responsible departments) that perform necessary processing for the transaction. Specifically, a buyer company has a purchasing department as a department in charge, and a related department, and a supplier company has a sales department and a related department as a department in charge. At the buyer company, there is an approver of the transaction as a person in charge, and if the approver approves the transaction, the transaction is to be concluded.

  In the electronic commerce support system 1 of this embodiment, in the electronic commerce in such a so-called multi-tenant environment, the contents of the processing that a person in charge (hereinafter also referred to as a user) in charge of in each department in charge of a company takes According to the state of processing, it is a computer system which can receive provision of the suitable information about the state of electronic commerce, without performing program development etc. individually.

  As shown in FIG. 1, the electronic commerce support system 1 of the present embodiment is configured to include a plurality of user terminal devices 3 and a transaction support device 2.

  The user terminal device 3 is an information processing device (computer), and at least one or more are provided for each department in charge of each company. The user terminal device 3 is provided, for example, in a building or facility of each company.

  The transaction support device 2 is an information processing device (computer), and is communicably connected to each user terminal device 3 via the communication network 4. The transaction support device 2 is provided, for example, in a business company that provides a transaction system environment.

As shown in FIG. 1, the transaction support device 2 includes a communication device 11 for communicating with the user terminal device 3, and a central control device 12, R, comprising a processor such as a CPU (Central Processing Unit).
Main storage unit 13 consisting of memories such as AM (Random Access Memory), ROM (Read Only Memory) and NVRAM (Non-Volatile RAM), and auxiliary storage unit 14 consisting of storage units such as hard disk and solid state drive (SSD) And an output device 16 composed of a liquid crystal display, a printer, etc. These are communicably connected to each other by a bus 17.

The user terminal device 3 includes a communication device 51 for communicating with the transaction support device 2 and other user terminal devices 3 and a central control device 52 including a processor such as a CPU (Central Processing Unit).
, A main storage device 53 comprising a memory such as RAM (Random Access Memory), a ROM (Read Only Memory), and an NVRAM (Non-Volatile RAM), and an auxiliary storage device comprising a storage device such as a hard disk or SSD (Solid State Drive) And 54, an input device 55 including a touch panel and operation buttons, and an output device 56 including a liquid crystal display and a printer. These are communicably connected to each other by a bus 57.

  Next, the configuration of the transaction support device 2 will be described. FIG. 2 is a diagram for explaining the functions of the transaction assistance apparatus 2 and the information managed by the transaction assistance apparatus 2. As shown to the same figure, the transaction assistance apparatus 2 is provided with each function of the data registration part 21, the authentication part 22, the search part 23, and the screen display part 24. As shown in FIG.

  The data registration unit 21 stores an authentication DB 31 (DB: database, hereinafter the same), a data exchange DB 32 and a screen configuration definition DB 33, which will be described later. Details of these DBs will be described later.

  The data registration unit 21 also includes an electronic commerce information storage unit 211 and a screen configuration information storage unit 212.

  Among them, the electronic commerce information storage unit 211 stores information indicating the content of the electronic commerce (hereinafter referred to as electronic commerce information).

  The screen configuration information storage unit 212 is information indicating a screen configuration for displaying information related to electronic commerce, and relates to a processing entity and a processing state of electronic commerce (hereinafter referred to as processing status) that can be displayed to the user. Information is stored in association with the information (hereinafter referred to as screen configuration information). For example, the screen configuration information storage unit 212 stores information on the position or size for displaying an item in the process of electronic commerce, and information on an item for receiving an input from the user.

  The authentication unit 22 acquires information for identifying the user (hereinafter referred to as a login ID), and compares the acquired information with information for comparison stored in advance (hereinafter referred to as a password).

  The search unit 23 includes a transaction entity information acquisition unit 231, an electronic commerce information acquisition unit 232, a department information acquisition unit in charge 233, a person-in-charge information acquisition unit 234, and an authority information acquisition unit 235.

  The trade entity information acquisition unit 231 acquires information on a trade entity. For example, the transaction entity information acquisition unit 231 receives an input of a transaction entity.

  The electronic commerce information acquisition unit 232 acquires electronic commerce information related to electronic commerce performed by a transaction entity.

  The in-charge department information acquisition unit 233 acquires information of the in-charge department (group to which the person in charge belongs) in the transaction entity that performs the process.

  The person-in-charge information acquisition unit 234 acquires information on the persons in charge that make up the department in charge. For example, when the information acquired by the authentication unit 22 described later corresponds to the information for collation, the person-in-charge information acquisition unit 234 acquires the acquired information of the user as the information of the person in charge.

  The authority information acquisition unit 235 acquires information on the authority of the person in charge in the process.

  The screen display unit 24 includes a menu display unit 241 and a processing state output unit 242.

  Among these, the menu display unit 241 outputs a predetermined initial screen (hereinafter referred to as a menu screen) to the output device 56 of the user terminal device 3.

  The processing state output unit 242 refers to the screen configuration information using the information on the transaction entity according to the information on the transaction entity acquired by the transaction entity information acquisition unit 231 and the electronic commerce information acquired on the electronic commerce information acquisition unit 232. Then, information for constructing a screen (hereinafter referred to as a list screen) showing the processing status of the electronic commerce corresponding to the trading entity acquired by the trading entity information acquisition unit 231 is generated, and the output of the user terminal device 3 Output to the device 56.

  For example, the processing state output unit 242 refers to the screen configuration information according to the information on the assigned department acquired by the assigned department information acquisition unit 233, and generates information for forming a screen indicating the processing state of electronic commerce. Output.

  Further, for example, the processing state output unit 242 determines the processing state of the electronic commerce based on the information on the processing authority acquired by the authority information acquisition unit 235, and refers to the screen configuration information according to the determined processing state. It generates and outputs information for configuring a screen showing the processing status of the commercial transaction.

  Further, the processing state output unit 242 determines whether the screen configuration information includes the information of the screen configuration indicating the processing state of the electronic commerce according to the information of the transaction entity, and the information of the screen configuration When it is determined that the information is included, the information for configuring the screen indicating the processing state of the electronic commerce is output, and when it is determined that the information of the configuration of the screen is not included, Based on the information of the stored screen configuration, information for configuring a screen showing the processing state of electronic commerce is generated and output.

  In addition, the processing state output unit 242 uses the information of the transaction entity according to the information of the transaction entity accepted by the transaction entity information acquisition unit 231 and the electronic commerce information acquired by the electronic commerce information acquisition unit 232. With reference to the information, the transaction entity information acquisition unit 231 generates and outputs information for configuring a screen showing the processing state of the electronic commerce corresponding to the transaction entity acquired.

  The authentication DB 31 stores information on user authentication, and includes user authentication information 41, transaction relationship information 42, and user role information 43. The data exchange DB 32 stores information on processing (so-called transaction) in a transaction, and includes transaction data 44, transaction screen information 45, and a status definition master 46. The screen configuration definition DB 33 stores information on the screen configuration, and includes a default screen configuration definition master 47 and a screen configuration definition master 48.

  FIG. 3 is a view showing an example of the data configuration of the user authentication information 41. As shown in FIG. As shown in the figure, the user authentication information 41 stores information related to the authentication of the user, and a verification is given to the login ID 411 storing the information (login ID) for identifying the user and the login ID 411. Password 412 in which information (password) for the user is stored, member ID 413 in which identification information (hereinafter referred to as member ID) assigned to a company (party) to which the user specified by the login ID 411 belongs, and login ID 411 The user's e-mail address is composed of at least one or more records, each item of the e-mail address 414 being stored. The user authentication information 41 uses a login ID 411 as a key.

For example, when a user with a login ID "Sup002" and a password "22222" logs in, among the records of the user authentication information 41, a record having a login ID 411 "Sup002" and a password 412 "22222" exists. Depending on whether or not, authentication is performed.

  FIG. 4 is a view showing an example of the data configuration of the transaction relationship information 42. As shown in FIG. As shown in the figure, the transaction relationship information 42 stores information on a trading entity, and specifically, a buyer member in which identification information (hereinafter referred to as a buyer member ID) stored in a buyer company is stored. It comprises at least one or more records having items of ID 421 and supplier member ID 422 in which identification information (hereinafter referred to as supplier member ID) assigned to the supplier company is stored. The transaction relationship information 42 uses the buyer member ID 421 as a key.

  For example, when a user whose login ID is “Sup 002” has logged in, a company having a business relationship with this user is a supplier company whose member ID is “Sup 0000 Y” (see user authentication information 41). Then, as shown in FIG. 4, among the records of the transaction relation information 42, the record whose supplier member ID 422 is “Sup0000Y” has the buyer member ID 421 “Buy0000A” or “Buy0000B”. This indicates that there is a trade relationship between a supplier company whose member ID is "Sup0000Y" and two buyer companies whose buyer member IDs are "Buy0000A" and "Buy0000B", respectively.

  FIG. 5 is a view showing an example of the data configuration of the user role information 43. As shown in FIG. As shown in the figure, the user role information 43 stores information on the user and the department in charge, and specifically, the login ID 431 storing the login ID of the user and the user specified by the login ID 431 belong Usage authority 432 in which information identifying the authority of the company to be stored is stored, and information regarding the processing authority (hereinafter referred to as processing authority) possessed by the user (for example, information as to whether or not the user is an approver) At least one or more items having an approval authority 433 and a role ID 434 in which information (hereinafter referred to as a role ID) for identifying the department in charge (purchasing department, related department, sales department, etc.) to which the user belongs is stored. It consists of records. The user role information 43 uses a login ID 431 as a key.

For example, as shown in the figure, in the case of the user whose login ID is "Sup002", among the records of the user role information 43, the record whose login ID 431 is "Sup002" is referenced. Since the usage authority 432 of the record is "Supplier", the user has the authority of the supplier company, and the approval authority 433 of the record is "none", so the user has the authority to approve the transaction. Since the role ID 434 of the record is “V01”, the department in charge of the user is the sales department.

  FIG. 6 is a view showing an example of the data configuration of the transaction data 44. As shown in FIG. As shown in the figure, the transaction data 44 stores electronic commerce information such as the status of transaction processing, and is a buyer member ID 441 in which a buyer member ID is stored and a supplier member ID 442 in which a supplier member ID is stored. And at least one or more records including each item of the item 443 storing an item (hereinafter referred to as a process item) representing the processing state of the transaction (process status).

Information indicating whether or not approval is given for the current transaction in the item 443 (1) among the items 443 (eg, “not approved”, which has not been approved by the approver at all, some Stores “Approved by approval” by “Approved by”, “Approved” approved by all approvers), and identifies the transaction in item 443 (2) (“0001”) Information (hereinafter referred to as a transaction number) is stored, and items 443 (3) (“0003”) and 443 (4) are stored.
) (“0004”) stores information on the quantity, unit, etc. of the transaction object.

  In addition, the user terminal device 3 of each supplier company can access the transaction assistance apparatus 2 and edit the contents of the transaction data 44 (for example, perform an estimate response described later).

  FIG. 7 is a view showing an example of the data configuration of the transaction screen information 45. As shown in FIG. As shown in the figure, the transaction screen information 45 stores information for specifying the type of a screen (hereinafter referred to as a transaction screen) related to a transaction displayed on the user terminal device 3. Specifically, the screen ID 451 , And the screen name 452 are composed of at least one or more records. The screen ID 451 stores information for identifying a transaction screen (hereinafter, referred to as a screen ID). In the screen name 452, a name corresponding to the transaction screen of the screen ID 451 is stored. For example, as shown in the figure, when "S001" is stored in the screen ID 451, it indicates that the screen is a screen displaying a list of the results of the estimate reply (details will be described later).

  FIG. 8 is a view showing an example of the data configuration of the status definition master 46. As shown in FIG. As shown in the figure, the status definition master 46 stores the processing item and the relationship between the states of the processing item, and specifically, information (hereinafter referred to as an item ID) for identifying the processing item is stored. Item ID 461, a status 462 in which information indicating the processing state of the transaction item is stored, and identification information (hereinafter referred to as a status ID) assigned to each of the processing states of the processing item is stored. It consists of at least one or more records, including each item. The status ID 463 is associated with the item 443 (1) of the transaction data 44.

  FIG. 9 is a view showing an example of the default screen configuration definition master 47. As shown in FIG. As shown in the figure, the default screen configuration definition master 47 has a screen ID 471 in which the screen ID is stored, an item ID 472 in which the item ID is stored, and an item name 473 in which names of items (processing items) of the item ID 472 are stored. , Row number 474 in which information of row number for displaying items of item ID 472 is stored, column number 475 in which information of column numbers for displaying items of item ID 472 is stored, and column configuration for displaying items of item ID 472 Column combination number 476 in which information on display method is stored, input type 477 in which information on display method of item ID 472 is stored, position of characters displayed in item ID 472 (left-justified, center, right-justified, etc.) Whether or not to display predetermined characters or numerical values in advance in the items of display format 478 and item ID 472 in which information of At least one or more items including a default display 479 where information on whether or not to display the default (whether or not to display default), and a display width 480 in which information on the width of the area for displaying the item ID 472 is stored Composed of records.

  For example, when “2” is stored in the column number 475 of the record of a certain process item, the item is displayed in a two-column set. When “1” is stored in the default display 479, the default display is performed for the processing item, and when “2” is stored in the default display 479, the default display is not performed for the processing item.

  In addition, about the display order of each item, it can be made to display from the right side of a screen in ascending order of the line number which the line number 474 of each record shows, for example.

10 and 11 are diagrams showing an example of the data configuration of the screen configuration definition master 48. As shown in FIG. As shown in the figure, the screen configuration definition master 48 has status ID 481, role ID 482, buyer member ID 483, screen ID 484, item ID 485, item name 486, line number 487, column number 488, column combination number 489, input type It comprises at least one or more records including the items of 490, display format 491, default display 492, and display width 493. The data configuration of the screen configuration definition master 48 is the default screen configuration definition master 4
In the data configuration of 7, each item of buyer member ID 483, role ID 482, and status ID 481 is added.

  That is, screen ID 484, item ID 485, item name 486, line number 487, column number 488, column combination number 489, input type 490, display format 491, default display 492, and display width 493 are default screen configuration definition masters, respectively. The screen ID 471 corresponds to a screen ID 471, an item ID 472, an item name 473, a row number 474, a column number 475, a column combination number 476, an input type 477, a display format 478, a default display 479, and a display width 480.

  On the other hand, the status ID is stored in the status ID 481. The role ID is stored in the role ID 482. The buyer member ID 483 stores the buyer member ID.

  Also, the contents of the screen configuration definition DB 33 can be edited by the manager or person in charge of each company, etc., by inputting to the input device 55 of the user terminal device 3 or the input device 15 of the transaction support device 2 . Thus, the configuration or display content of the screen displayed on the user terminal device 3 can be changed (so-called screen customization can be performed).

  As described above, the contents of the default screen configuration definition master 47 and the screen configuration definition master 48 (screen configuration definition DB 33) are information regarding the position or size at which items in the transaction process are displayed, and items that receive input from the user. Is stored, so that the user etc. can grasp the status of the transaction in an easy-to-understand manner according to the contents of his / her business, etc., and the efficiency of the business of the transaction can be improved.

  In addition, the hardware of the transaction assistance device 2 or the central control device 12 of the transaction assistance device 2 is stored in the main storage device 13 or the auxiliary storage device 14 by the hardware of the transaction assistance device 2 described above It is realized by reading and executing a program. The program may be recorded on another recording medium such as a memory card or an optical disc.

  In addition, each function of the user terminal device 3 such as displaying the menu screen and the list screen described above is mainly stored by the hardware of the user terminal device 3 or by the central control device 51 of the user terminal device 3. This is realized by reading and executing a program stored in the device 53 or the auxiliary storage device 54. The program may be recorded on another recording medium such as a memory card or an optical disc.

--- Explanation of processing ---
Next, various data processing executed by the electronic commerce support system 1 of the present embodiment will be described. FIG. 12 is a flow chart for explaining the process (hereinafter referred to as screen display process S1) for displaying the list screen on the user terminal device 3 performed in the electronic commerce support system 1. This process is started, for example, when the user inputs a login ID and a password to the user terminal device 3.

  As shown in the figure, first, the user terminal device 3 transmits information (hereinafter referred to as an authentication request) including the input login ID and password (S601). When the transaction support device 2 receives this authentication request, it starts authentication based on the authentication DB 31 (S602).

Then, the transaction assistance device 2 transmits information of the authentication result (hereinafter, referred to as authentication result information) (S603).

  When the authentication result information indicates that the authentication is successful, the user terminal device 3 requests the acquisition of a screen (hereinafter referred to as a search screen) for performing designation regarding screen display (hereinafter referred to as a search The screen request is sent (S604).

  The transaction assistance device 2 having received the search screen request transmits the information of the search screen to the user terminal device 3 (S605). Then, the user terminal device 3 displays a search screen based on the received information on the search screen. The user uses this search screen to specify information of a transaction to be displayed on the screen.

  Thereafter, the user terminal device 3 transmits to the transaction support device 2 a request (search request) for performing screen display based on the information of the transaction designated based on the search screen (S606). The search request is accompanied by information designated by the user on the search screen (hereinafter referred to as designated condition information).

  When the transaction assistance device 2 receives the search request, the transaction assistance device 2 acquires, from the data exchange DB 32, information (hereinafter referred to as corresponding transaction information or search result information) indicating the status of the transaction corresponding to the specified condition information (S607).

  Moreover, the transaction assistance apparatus 2 will acquire screen configuration information from screen configuration definition DB33, if a search request is received (S608).

  Then, based on the corresponding transaction information acquired in S607 and the screen configuration information acquired in S608, the transaction assistance device 2 generates information on a screen (list screen) showing information on the status of the transaction (S609).

  Then, the transaction assistance device 2 transmits information on the generated list screen to the user terminal device 3, and the user terminal device 3 displays the list screen based on the received information (S610). This is the end of the process.

---Estimated response screen display process---
Next, an example of the screen display process S1 in the electronic commerce support system 1 will be described. FIGS. 13 and 14 are flowcharts for explaining the process of displaying the screen regarding the reply by the supplier company to the quotation requested by the buyer company to the supplier company (hereinafter referred to as the “quote reply screen display process”) as an example of the screen display process S1. It is.

---Buyer's estimate response screen display process S3---
FIG. 13 illustrates a process of displaying a screen on a user terminal device 3 (hereinafter referred to as a buyer terminal) used by a user of a buyer company, which is described as an example of a process of displaying a quote reply screen (hereinafter referred to as buyer quote reply screen display process S3). ) Is a flowchart for explaining the

  As shown in the figure, the buyer terminal displays a search screen for searching for an answer of a quote after authentication on the transaction support apparatus 2, and further transmits a search request based on the search screen to the transaction support apparatus 2. (S701). Details of this process will be described later.

  The transaction support device 2 receives the search request transmitted from the buyer terminal, and generates a list screen showing the status of the reply of the estimate based on the received search request (S702), and information on the generated list screen To the buyer terminal. Details of this process will be described later.

  Finally, the buyer terminal receives the information on the list screen generated by the transaction support device 2, and displays the list screen based on the information. This is the end of the process.

---Supplier's estimate response screen display process S4---
FIG. 14 is a process of displaying a screen on a user terminal 3 (hereinafter referred to as a supplier terminal) used by a user of a supplier company, which will be described as an example of an estimate answer screen display process (hereinafter referred to as supplier estimate answer screen display process S4 ) Is a flowchart for explaining the

  As shown in the figure, the supplier terminal displays a search screen for searching for an answer to a quote after authentication on the transaction support apparatus 2, and further transmits a search request based on the search screen to the transaction support apparatus 2. (S703). Details of this process will be described later. Note that this search request includes, for example, information indicating that the buyer company that displays the response of the estimate is not specified.

  Then, the transaction support device 2 receives the search request transmitted from the supplier terminal, and generates information on a list screen showing the state of the reply of the estimate based on the received search request (S704), and generates Send information about the list screen to the supplier terminal. Details of this process will be described later.

  Finally, the supplier terminal receives the information on the list screen generated by the transaction support device 2 and displays the list screen based thereon. This is the end of the process.

---Details of buyer's estimate response screen display processing S3---
Next, details of the buyer-side estimate reply screen display process S3 will be described. FIG. 15 is a flowchart for explaining the process of S701 in the buyer-side estimate reply screen display process S3. As shown in the figure, first, the authentication unit 22 of the transaction support apparatus 2 receives the URL of the login page for performing authentication transmitted from the Web browser installed in the buyer terminal (S801), and receives The information on the login page recorded in the URL is transmitted to the buyer terminal (S802). Then, the buyer terminal displays a login screen based on the received information on the login page, receives an input of a login ID and a password from the user, and transmits the received content as an authentication request to the transaction support device 2.

  The authentication unit 22 of the transaction support device 2 receives the authentication request (S803), and performs authentication based on the received authentication request (S804). Specifically, the transaction assisting apparatus 2 determines whether the login ID of the authentication request is stored in the login ID 411 among the records of the user authentication information 41, and the password 412 is stored in the password 412. To judge. If the authentication is successful (S804: authentication OK), the process proceeds to S805.

  On the other hand, when the authentication fails (S804: Authentication NG), the authentication unit 22 of the transaction support device 2 transmits the information to the effect that the authentication failed to the buyer terminal (S806), and the buyer terminal displays this information. . After that, it returns to S802.

  In S805, the screen display unit 24 of the transaction assistance device 2 transmits information on a menu screen (hereinafter, referred to as a buyer menu screen) to the buyer terminal.

  Here, the buyer menu screen will be described. FIG. 16 is an example of a buyer menu screen displayed on the buyer terminal. As shown in the figure, the buyer menu screen 130 has a selection item of quotation answer search 131 for searching for a reply of a quotation from a supplier company. When the quotation answer search 131 is selected by the user, the buyer terminal transmits a search screen request to display a screen for searching for a quotation answer.

  Returning to FIG. 15, the search unit 23 of the transaction assistance device 2 receives the search screen request transmitted from the buyer terminal (S 807).

  Based on the received search screen request, the search unit 23 of the transaction support device 2 transmits a search screen for searching for an answer of a quote to the buyer terminal (S808). Then, the buyer terminal displays the received search screen.

  Here, the search screen displayed on the buyer terminal as described above will be described. FIG. 17 is a diagram showing an example of a search screen (hereinafter referred to as a buyer search screen) displayed on the buyer terminal. As shown in the figure, the buyer search screen 140 has an input field 141 for receiving an input of a member ID of a supplier company as designated condition information, and an input field 142 for receiving an input of a transaction number. Also, the buyer search screen 140 has a search button 143 for starting a search. When the search button 143 is selected by the user, the buyer terminal transmits a search request accompanied by designated condition information in which the contents input in the input field 141 and the input field 142 are recorded. The search request also includes a screen ID for specifying a transaction screen on which the result of the estimate response is displayed.

  Referring back to FIG. 15, the search unit 23 of the transaction assistance device 2 receives the search request transmitted from the buyer terminal (S809).

  Based on the data exchange DB 32, the search unit 23 of the transaction support apparatus 2 determines whether there is corresponding transaction information corresponding to the received search request (S810). Specifically, the transaction assistance device 2 first acquires the contents of the member ID 413 of the record in which the login ID received in S803 is stored in the login ID 411 among the records of the user authentication information 41. The transaction support apparatus 2 stores the content of the acquired member ID 413 among the records of the transaction data 44 in the buyer member ID 441, and the content of the input field 141 (member ID of the supplier company) received in S809 is the supplier member ID 442 It is determined whether or not there is a record stored in the item 443 (2) stored in S <b> 809 and the content (transaction number) of the input field 142 received in S <b> 809.

  When the corresponding transaction information exists (S810: with a search hit), the search unit 23 of the transaction support device 2 acquires the corresponding transaction information (S811). This is the end of the process.

  On the other hand, when the corresponding transaction information does not exist (S810: no search hit), the search unit 23 of the transaction support device 2 transmits information to the effect that the corresponding transaction information does not exist to the buyer terminal (S812), and the buyer terminal Output information After that, it returns to S808.

  Next, the search process in the buyer-side estimate reply screen display process S3 will be described. FIG. 18 is a flowchart for describing the details of the process of S702 (the process by the search unit 23) in the buyer-side estimate reply screen display process S3. As shown in the figure, the search unit 23 of the transaction support apparatus 2 acquires screen configuration information corresponding to the corresponding transaction information (S901, S902).

Specifically, for example, the transaction assistance device 2 acquires the contents of the member ID 413 included in the record in which the login ID received in S803 is stored in the login ID 411 among the records of the user authentication information 41, and the user Among the records of the role information 43, the content of the role ID 434 of the record in which the login ID received in S803 is stored in the login ID 431 is acquired. The transaction support device 2 stores the content of the acquired role ID in the role ID 482 among the records of the screen configuration definition master 48, the acquired member ID in the buyer member ID 483, and S809 in the screen ID 484. The record in which the content of the screen ID received in is stored is acquired.

  If the screen configuration information can be acquired (S902: search hit), the process proceeds to S903, and if the screen configuration information can not be acquired (S902: no search hit), the process proceeds to S908.

  In S903, the transaction assistance device 2 acquires, of the screen configuration information acquired in S901, the screen configuration information related to the processing item, which corresponds to the corresponding transaction information.

  Specifically, for example, among the records of the screen configuration definition master 48 acquired in S901, the transaction assisting apparatus 2 sets the item ID 485 to each item 443 of the record of the transaction data 44 acquired in S811 of the flow of FIG. Get the record in which the corresponding information is stored.

  If the screen configuration information on each item can be acquired (S904: item ID is present), the process proceeds to the process of S905, and if the screen configuration information on each item can not be acquired (S904: item) The ID does not exist), no further processing is performed, and this processing ends (S912).

  In S905, the transaction assistance device 2 acquires the processing status of the transaction item from the screen configuration information acquired in S903.

  Specifically, for example, the transaction assistance device 2 acquires the content of the item ID 485 of each record of the screen configuration definition master 48 acquired in S903. Then, the transaction assistance device 2 acquires a record in which the content of the acquired item ID 485 is stored in the item ID 461 of the status definition master 46, and among the acquired records, the status of the record whose status 462 is “approved”. Get the contents of ID 463. Then, the transaction assistance device 2 acquires a record in which the content of the acquired status ID 463 is stored in the item ID 485 among the records of the screen configuration definition master 48 acquired in S903. That is, the transaction assistance device 2 acquires the information of the screen configuration only for the process item whose process state is "approved".

  If the processing status can be acquired (S906: present), the processing proceeds to S907, and if the processing status can not be acquired (S906: non existing), the processing proceeds to S908 described above.

  In S907, the transaction assistance device 2 generates information on the list screen based on the processing status acquired in S905, and transmits information on the generated list screen to the buyer terminal.

  Specifically, for example, the transaction assistance device 2 acquires, from the transaction screen information 45, the transaction screen of the screen ID received in S809 of the flow of FIG. In addition, the transaction assistance device 2 is an item name 486, row number 487, column number 488, column combination number 489, input type 490, display format 491, default display 492, and the like of each record of the screen configuration definition master 48 acquired in S905. And the screen configuration shown by the display width 493 is acquired. And the transaction assistance apparatus 2 produces | generates the information regarding a list screen for comprising the acquired transaction screen according to these acquired screen configurations.

  Here, the list screen regarding the quotation answer displayed on the buyer terminal will be described. FIG. 19 is a diagram showing an example of a list screen (hereinafter referred to as a buyer terminal estimate response list screen) regarding estimate responses displayed on the buyer terminal as a result of the process of S 907 in the flow of FIG. 18. The buyer terminal estimate reply list screen 150 is a transaction screen with a screen ID “S001”, the user of the login ID “Buy003” logs in, the supplier member ID “Sup0000Y” is designated from the input column 141, and the input column 142 is displayed. It shows a case where the transaction number "PO201" is designated.

The processing item displayed on the buyer terminal estimate reply list screen 150 satisfies the above specification among the records of the items indicated by the screen configuration definition master 48, and the role ID 482 is the role ID of the user with the login ID "Buy003" ( Related department "B02"), status ID 4
The records (items) 81 are "approved" (00002), and the contents of the items are displayed according to the screen configuration (contents of item name 486 to display width 493) indicated by the record.

  Unlike the screen configuration information acquired in S901, the search unit 23 of the transaction support apparatus 2 stores in advance the status ID, the role ID, and the content of the member ID in S908 in the flow of FIG. 18. Get screen configuration information.

  Specifically, for example, the transaction assistance device 2 acquires each of the records of the default screen configuration definition master 47 in which the contents of the screen ID received in S809 are stored in the screen ID 471.

  When the information of the screen configuration can be acquired (S909: present), the process proceeds to S910, and when the information of the screen configuration can not be acquired (S909: not present), the transaction assistance device 2 has the screen configuration An error message or the like indicating that the information is not present is displayed (S911), and the process ends.

  In S910 of the flow of FIG. 18, the transaction assistance device 2 generates information on a list screen based on the screen configuration acquired in S908, and transmits the generated list screen to the buyer terminal.

  Specifically, for example, the transaction assistance device 2 acquires from the transaction screen information 45 the transaction screen identified by the screen ID received in S809. In addition, the transaction assistance device 2 is an item name 473, row number 474, column number 475, column combination number 476, input type 477, display format 478, default display 479 of each record of the default screen configuration definition master 47 acquired in S908. , And the screen configuration indicated by the display width 480 are acquired. And the transaction assistance apparatus 2 produces | generates the information regarding a list screen for comprising the acquired transaction screen according to these acquired screen configurations. This is the end of the process.

  Here, a configuration example of the default screen will be described. FIG. 20 is a diagram showing an example of a screen (hereinafter referred to as a buyer terminal estimate reply list screen (default)) displayed on the buyer terminal by the process of S910 in the flow of FIG. The buyer terminal estimate response list screen (default) 160 is a transaction screen specified by the screen ID “S001”, the user of the login ID “Buy001” logs in, and the supplier member ID “Sup0000Y” is specified from the input field 141 , And the case where the transaction number "PO201" is designated in the input field 142 is shown.

  Among the records of the items indicated by the default screen configuration definition master 47, the processing items displayed on the buyer terminal estimate response list screen (default) 160 are the records (items) satisfying the above specification, and the contents of those items are It is displayed according to the screen configuration (the contents of the item name 473 to the display width 480) indicated by the record.

---Details of Supplier's Quote Response Screen Display Process S4---
Next, details of the supplier-side estimate reply screen display process S4 will be described. FIG. 21 is a flowchart for explaining the process of S703 in the supplier-side estimate reply screen display process S4. As shown in the figure, first, the authentication unit 22 of the transaction support apparatus 2 receives the URL of the login page for performing authentication that has been transmitted from the Web browser installed in the supplier terminal (S1001), The information on the login page recorded in the URL is transmitted to the supplier terminal (S1002). Then, the supplier terminal displays a login screen based on the received information of the login page, accepts an input of a login ID and a password from the user, and transmits the accepted content to the transaction support device 2 as an authentication request.

  The authentication unit 22 of the transaction support device 2 receives the authentication request (S1003), and performs authentication based on the received authentication request (S1004). Specifically, the transaction assisting apparatus 2 determines whether the login ID of the authentication request is stored in the login ID 411 among the records of the user authentication information 41, and the password 412 is stored in the password 412. To judge. If the authentication is successful (S1004: Authentication OK), the process proceeds to S1005. On the other hand, when the authentication fails (S1004: Authentication NG), the authentication unit 22 of the transaction support device 2 transmits the information to the effect that the authentication failed to the buyer terminal (S1006), and the supplier terminal displays this information. . After that, it returns to S1002.

  In S1005, the screen display unit 24 of the transaction assistance device 2 transmits, to the supplier terminal, a menu screen similar to the buyer menu screen (hereinafter referred to as a supplier menu screen, not shown). Then, the supplier terminal receives and displays the supplier menu screen. Then, when it is selected by the user that the quotation answer search is to be performed from the supplier menu screen, the supplier terminal transmits a search screen request to display a screen for searching for a quotation answer.

  The search unit 23 of the transaction support device 2 receives the search screen request transmitted from the supplier terminal (S1007).

  Based on the received search screen request, the search unit 23 of the transaction support device 2 transmits, to the buyer terminal, information on a search screen for searching for an answer of a quote (S1008). Then, the supplier terminal displays a search screen based on the received information.

  Here, the search screen displayed on the supplier terminal as described above will be described. FIG. 22 is a diagram showing an example of a search screen (hereinafter referred to as a supplier search screen) displayed on the supplier terminal. As shown in the figure, the supplier search screen 170 includes an input field 171 for receiving an input of a member ID of a buyer company as designated condition information, and an input field 172 for receiving an input of a transaction number. The supplier search screen 170 also has a search button 173 for starting a search. When the search button 173 is selected by the user, the supplier terminal transmits, to the transaction support device 2, a search request accompanied by designated condition information in which the contents input to the input column 171 and the input column 172 are recorded. . The search request also includes a screen ID for specifying a transaction screen on which the result of the estimate response is displayed.

  Referring back to FIG. 21, the search unit 23 of the transaction assistance device 2 receives the search request transmitted from the supplier terminal (S1009).

  Based on the data exchange DB 32, the search unit 23 of the transaction support apparatus 2 determines whether there is corresponding transaction information corresponding to the received search request (S1010). Specifically, the transaction assistance device 2 first acquires the contents of the member ID 413 of the record in which the login ID received in S1003 is stored in the login ID 411 among the records of the user authentication information 41. Then, the transaction assisting apparatus 2 stores the content of the acquired member ID 413 among the records of the transaction data 44 in the buyer member ID 441, and stores the input field 172 (transaction number) received in S1009 in the item 443 (2) Determine if there is a record that In addition, unlike the case of searching from the buyer terminal (S 809), the member ID (input field 171) is not designated.

When the corresponding transaction information exists (S1010: search hit), the search unit 23 of the transaction support device 2 acquires the corresponding transaction information (S1011). This is the end of the process.

  On the other hand, when the corresponding transaction information does not exist (S1010: no search hit), the search unit 23 of the transaction support device 2 transmits information to the effect that the corresponding transaction information does not exist to the supplier terminal (S1012). Output information After that, it returns to S1008.

  Next, the search process in the supplier-side estimate reply screen display process S4 will be described. FIG. 23 is a flowchart for describing the details of the process of S704 (the process by the search unit 23) in the supplier-side estimate reply screen display process S4. As shown in the figure, the search unit 23 of the transaction support apparatus 2 first acquires screen configuration information corresponding to the corresponding transaction information (S1101 and S1102).

  Specifically, for example, the transaction assistance device 2 acquires the contents of the member ID 413 of the record in which the login ID received in S1002 is stored in the login ID 411 among the records of the user authentication information 41, and the user role information 43 Among the records, the login ID received in S1003 acquires the content of the role ID 434 of the record stored in the login ID 431. Then, the transaction supporting apparatus 2 is a record in which the contents of the acquired roll ID are stored in the roll ID 482 among the records of the screen configuration definition master 48 and the contents of the screen ID received in S1009 are stored in the screen ID 484. To get As described in regard to S1010, designation by the member ID is not made.

  If the screen configuration information can be acquired (S1102: search hit), the process proceeds to S1103, and if the screen configuration information can not be acquired (S1102: no search hit), the process proceeds to S1108.

  In S1103, the transaction assistance device 2 acquires, of the screen configuration information acquired in S1101, the screen configuration information regarding the processing item corresponding to the corresponding transaction information.

  Specifically, for example, among the records of the screen configuration definition master 48 acquired in S1101, the transaction assistance device 2 stores, in the item ID 485, information corresponding to each item 443 of the record of the transaction data 44 acquired in S1010. Get the record that is being

  If the screen configuration information on each item can be acquired (S1104: item ID exists), the process proceeds to the process of S1105, and if the screen configuration information on each item can not be acquired (S1104: item ID does not exist), No further processing is performed, and the present processing ends (S1112).

  In S1105, the transaction assistance device 2 acquires the processing status of the transaction item from the screen configuration information acquired in S1103.

  Specifically, the transaction assistance device 2 acquires the content of the item ID 485 of each record of the screen configuration definition master 48 acquired in S1103. Then, the transaction assistance device 2 acquires a record in which the content of the acquired item ID 485 is stored in the item ID 461 of the status definition master 46, and among the acquired records, the status of the record whose status 462 is “approved”. Get the contents of ID 463. Then, the transaction assistance device 2 acquires a record in which the content of the acquired status ID 463 is stored in the item ID 485 among the records of the screen configuration definition master 48 acquired in S1103. That is, the transaction assistance device 2 acquires the information of the screen configuration only for the process item whose process state is "approved".

If the processing status can be acquired (S1106: present), the processing proceeds to S1107. If the processing status can not be acquired (S1106: non existing), the processing proceeds to S1108 described above.

  In S1107, the transaction assistance device 2 generates information on the list screen based on the processing status acquired in S1105, and transmits information on the generated list screen to the supplier terminal.

  Specifically, for example, the transaction assistance device 2 acquires, from the transaction screen information 45, the transaction screen of the screen ID received in S1009 of the flow of FIG. In addition, the transaction assistance device 2 is an item name 486, row number 487, column number 488, column combination number 489, input type 490, display format 491, default display 492, and the like of each record of the screen configuration definition master 48 acquired in S1105. And the screen configuration shown by the display width 493 is acquired. And the transaction assistance apparatus 2 produces | generates the information regarding a list screen for comprising the acquired transaction screen according to these acquired screen configurations.

Here, the list screen regarding the quotation answer displayed on the supplier terminal will be described. FIG. 24 is a diagram showing an example of a list screen (hereinafter, referred to as supplier terminal estimate response list screen) on estimate responses displayed on the supplier terminal as a result of the process in S1107. The supplier terminal estimate reply list screen 180 is a transaction screen whose screen ID is "S001", and the user specified by the login ID "Sup 002" logs in, and the transaction number "PO201" is entered in the input field 172.
"Indicates that" is specified. As described above, the buyer member ID is not designated in the input field 171.

The process item displayed on the supplier terminal estimate reply list screen 180 satisfies the above specification among the records of the items indicated by the screen configuration definition master 48, and the role ID 482 is the role ID of the user having the login ID “Sup 002” It is department "V01", and status ID
481 is "approved" (00002) or a record (item) without designation, and the contents of those items are displayed according to the screen configuration (contents of item name 486 to display width 493) indicated by the record.

  Referring back to FIG. 23, in S1108, unlike the screen configuration information acquired in S1101, the search unit 23 of the transaction assistance device 2 does not depend on the contents of the status ID, the role ID, and the member ID, and stores the prestored screen configuration. Get information on

  Specifically, for example, the transaction assistance device 2 acquires each of the records of the default screen configuration definition master 47 in which the contents of the screen ID received in S1009 are stored in the screen ID 471.

  If the screen configuration information can be acquired (S1109: present), the process proceeds to S1110. If the screen configuration information can not be acquired (S1109: not present), the transaction assistance device 2 has the information of the screen configuration. An error message or the like indicating the absence is displayed (S1111), and the process ends.

  On the other hand, in S1110, the transaction assistance device 2 generates information on a list screen based on the screen configuration acquired in S1108, and transmits information on the generated list screen to the supplier terminal.

Specifically, for example, the transaction assistance device 2 acquires, from the transaction screen information 45, information related to the transaction screen identified by the screen ID received in S1009 of the flow of FIG. In addition, the transaction assistance device 2 is an item name 473, row number 474, column number 475, column combination number 476, input type 477, display format 478, default display 479 of each record of the default screen configuration definition master 47 acquired in S1108. , And the screen configuration indicated by the display width 480 are acquired. And the transaction assistance apparatus 2 produces | generates the information regarding a list screen for comprising the acquired transaction screen according to these acquired screen configurations. This is the end of the process.

  Here, the default screen displayed on the supplier terminal as described above will be described. FIG. 25 is a diagram showing an example of a screen (hereinafter, referred to as supplier terminal estimate reply list screen (default)) displayed on the supplier terminal by the process of S1110. The supplier terminal estimate response list screen (default) 190 is a transaction screen with a screen ID of "S001", the user of the login ID "Sup002" logs in, and the supplier member ID "Sup0000Y" is designated from the input field 171 and input A case where a transaction number is not specified is shown in a field 172.

  Among the records of the items indicated by the default screen configuration definition master 47, the processing items displayed on the supplier terminal estimate response list screen (default) 190 are the records (items) satisfying the above specification, and the contents of those items are It is displayed according to the screen configuration (the contents of the item name 473 to the display width 480) indicated by the record. As described above, a screen regarding the transaction status with the buyer company corresponding to the member ID of the logged-in user is displayed on the supplier terminal. Therefore, when the buyer company customizes the screen, the scope of application of the screen customization is the scope of the supplier company associated with the buyer company, and the scope of its department (transaction relationship information 42 and user role information 43). Defined range).

  Therefore, a supplier company that trades with a plurality of buyer companies in the n to m trade environment (under a multi-tenant environment) can perform screen customization to display the screen display result (screen configuration) of the plurality of buyer companies. It applies to all (For example, it is applied in the range set about the company), As a result, the convenience of each company and the efficiency of work improve greatly.

  As described above, according to the electronic commerce support system 1 of the present embodiment, a screen showing the status of a transaction having a screen configuration according to the transaction entity and the status of processing of the transaction based on the screen configuration information Can be quickly provided to the trading entity, its users, etc., regarding the status of the processing of the electronic commerce. This improves the efficiency of work. In particular, in an e-commerce environment between companies in a multi-tenant environment, a transaction entity, its users, etc. may receive provision of necessary information without developing individual programs according to their own environment. it can.

  In addition, since the electronic commerce support system 1 of the present embodiment receives the input of the screen configuration information (for example, the screen configuration definition DB 33) and allows the user etc. to edit (customize), it is possible to change the environment of the electronic commerce. It is possible to process and respond flexibly according to the transaction. When operating an e-commerce environment on the Internet, the maintenance efficiency of transaction business in particular can be improved, and user requests can be met promptly and reliably, leading to improvement of usability.

  In addition, since the electronic commerce support system 1 of the present embodiment outputs a screen showing information on the status of the transaction according to the information on the department in charge, the necessary information on the status of the processing of the transaction can be quickly given to each department in charge Can be provided. As a result, even if the contents of transaction processing differ depending on each department in charge, the department in charge can know only the information necessary for itself, and the efficiency of business improves.

  Further, the electronic commerce support system 1 of the present embodiment determines the state of processing based on information (for example, processing status) regarding the authority of the person in charge in each processing, and indicates the state of transaction according to the determined state. Can be quickly provided to each person in charge of the necessary information regarding the status of processing of the transaction. As a result, each person in charge can receive provision of information according to the state of processing of the electronic commerce performed by the person in charge, and improvement in the efficiency of operations at each stage of the transaction can be expected.

  Further, the electronic commerce support system 1 of the present embodiment determines whether the screen configuration information includes the information of the screen configuration indicating the processing state of the electronic commerce, and includes the information of the configuration. If it is determined that the information on the screen showing the processing state of the electronic commerce is output, and if it is determined that the information on the screen configuration is not included, it is stored beforehand. Based on the information on the configuration of the displayed screen, information for configuring the screen showing the transaction state of the electronic commerce is generated and output. Even if there is no e-commerce information related to it can be received quickly. As a result, the user or the like can know information to be a reference when performing electronic commerce processing, and improvement in the efficiency of business operations in transactions can be expected.

  In addition, since the electronic commerce support system 1 of the present embodiment receives an input of a transaction entity, and generates and outputs information for configuring a screen indicating the processing state of the electronic commerce corresponding to the accepted transaction entity. A user or the like in each trading entity can quickly receive provision of information on transactions regarding the trading entity to which he / she belongs. As a result, each user can quickly know only the necessary information, so it can be expected to improve the efficiency of business in electronic commerce.

  Further, the electronic commerce support system 1 of the present embodiment acquires the information for identifying the person in charge, compares the acquired information with the information for collation stored in advance, and compares the acquired information with the acquired information. When the information corresponds, the list screen is output based on the acquired information of the person in charge, that is, the authentication process is performed, so that each user etc. in the transaction subject processes the transaction involving itself. You can know the status individually. As a result, the individuality and anonymity of the processing of each user can be secured, and improvement in the efficiency of business in electronic commerce can be expected.

  As mentioned above, although the form for implementing this invention etc. were demonstrated concretely, this invention is not limited to this, A various change is possible in the range which does not deviate from the summary.

  For example, in the present embodiment, one deal supporting apparatus 2 is provided, but the deal supporting apparatus 2 may be divided into a plurality of cases. For example, one or more devices for storing the program and one or more devices for storing various information may be present.

  Moreover, in this embodiment, although screens, such as a menu screen, a search screen, and a list screen, were displayed on the user terminal device 2, you may make it display these on the transaction assistance apparatus 2. FIG.

  Further, in the present embodiment, although it is assumed that the authority of processing the transaction is given to each person in charge (user), the present invention is applied even when the authority of the process is given to each department in charge. It is possible.

DESCRIPTION OF SYMBOLS 1 electronic commerce support system, 2 transaction support apparatus, 3 user terminal device, 211 electronic commerce information storage unit, 212 screen configuration information storage unit, 231 transaction subject information acquisition unit, 232 electronic commerce information acquisition unit, 233 department information acquisition unit in charge , 234 person in charge information acquisition unit, 235 authority information acquisition unit, 241 menu display unit, 242 processing state output unit

Claims (10)

An electronic commerce support system for presenting information on electronic commerce executed among a plurality of business entities, comprising:
An electronic commerce information storage unit storing electronic commerce information which is information indicating the content of the electronic commerce;
Each transaction entity in the electronic commerce, and a transaction data storage unit storing transaction data in which current processing states in the electronic commerce are associated with each other;
The information indicating the screen configuration for displaying the information related to the electronic commerce, wherein the trading entity , the information related to the processing state of the electronic commerce that can be displayed to the user, and the output method of the information are mutually associated A screen configuration information storage unit for storing a plurality of patterns of screen configuration information recorded and stored;
A trading entity information acquisition unit that acquires information on the trading entity;
An electronic commerce information acquisition unit for acquiring the electronic commerce information on the electronic commerce executed by the transaction entity;
Based on the acquired transaction data, the present processing state of the acquired electronic commerce executed by the acquired trading entity acquires the screen configuration information satisfying a predetermined condition, and the acquired screen configuration information indicates the information A processing state output unit that generates and outputs information for configuring a screen indicating the current processing state of the acquired electronic commerce , having an output method ;
Electronic commerce support system comprising: A department information acquisition unit in charge of acquiring information on the department in charge in the trading entity;
The processing status output unit, in response to the acquired department of information, acquiring the predetermined condition is satisfied the screen configuration information, the information for composing the screens showing the current processing state of the electronic commerce The electronic commerce support system according to claim 1, generating and outputting the A person-in-charge information acquisition unit that acquires information of the person in charge that constitutes the department in charge;
And an authority information acquisition unit for acquiring information on processing authority of the person in charge;
The processing state output unit determines the current processing state of the electronic commerce based on the acquired information regarding the processing authority, and configures a screen showing the current processing state of the electronic commerce based on the determined processing state. The electronic commerce support system according to claim 2 , which generates and outputs information for performing the processing. The processing state output unit determines whether there is the screen configuration information in which the current processing state of the acquired electronic commerce satisfies a predetermined condition, and determines that the screen configuration information is present. The information for constructing the screen indicating the current processing state of the electronic commerce is output, and when it is determined that the screen configuration information is not present, the electronic is determined based on the information of the screen configuration stored in advance. The electronic commerce support system according to claim 1, generating and outputting information for constructing a screen indicating the current processing state of the commerce. The trading entity information acquisition unit receives an input of the trading entity,
The processing status output unit, by the current processing status of the electronic commerce said acquired for the accepted trading entity to be executed to obtain a predetermined condition is satisfied the screen configuration information, the current processing status of the electronic commerce The electronic commerce support system according to claim 1, which generates and outputs information for configuring the indicated screen.   The screen configuration information storage unit stores at least one of information on a position or size for displaying an item in the process of the electronic commerce, and information on an item for receiving an input from a user. Electronic commerce support system described in. And an authentication unit that acquires user identification information that is information for identifying a user, and compares the acquired user identification information with information stored in advance for verification.
The said person-in-charge information acquisition part acquires the information of the acquired user as information of the person in charge when the acquired user identification information and the information for collation correspond to each other. E-commerce support system. A department information acquisition unit in charge of acquiring information on a department in charge in the trading entity;
A person-in-charge information acquisition unit that acquires information on the persons in charge that make up the department in charge;
An authority information acquisition unit for acquiring information on processing authority of the person in charge;
And an authentication unit that acquires user identification information that is information for identifying a user, and compares the acquired user identification information with information stored in advance for verification.
The screen configuration information storage unit stores at least one of information on the position or size for displaying an item in the process of the electronic commerce, and information on an item for receiving an input from the user.
The screen configuration information storage unit receives an input of the screen configuration information, and stores the received screen configuration information.
The person-in-charge information acquisition unit acquires the acquired user information as the information of the person in charge when the acquired user identification information corresponds to the information for comparison.
The trading entity information acquisition unit receives an input of the trading entity,
The processing status output unit, by the current processing status of the electronic commerce said acquired for the accepted trading entity to be executed to obtain a predetermined condition is satisfied the screen configuration information, the current processing status of the electronic commerce Generate and output information for configuring the screen shown
The processing status output unit, in response to the acquired department of information, acquiring the predetermined condition is satisfied the screen configuration information, the information for composing the screens showing the current processing state of the electronic commerce Generate and output
The processing state output unit determines the current processing state of the electronic commerce based on the acquired information regarding the processing authority, and configures a screen showing the current processing state of the electronic commerce based on the determined processing state. Generate and output information to
The processing state output unit determines whether there is the screen configuration information in which the current processing state of the acquired electronic commerce satisfies a predetermined condition, and determines that the screen configuration information is present. The information for constructing the screen indicating the current processing state of the electronic commerce is output, and when it is determined that the screen configuration information is not present, the electronic is determined based on the information of the screen configuration stored in advance. Generate and output information for configuring a screen showing the current processing status of a commerce
The electronic commerce support system according to claim 1. An electronic commerce support method for presenting information on electronic commerce performed between a plurality of trading entities, comprising:
An information processing apparatus having a processor that executes a program and a memory
Storing electronic commerce information which is information indicating the content of the electronic commerce;
Storing transaction data in which each trading entity in the electronic commerce and the current processing state in the electronic commerce are associated with each other,
The information indicating the screen configuration for displaying the information related to the electronic commerce, wherein the trading entity , the information related to the processing state of the electronic commerce that can be displayed to the user, and the output method of the information are mutually associated Store multiple patterns of screen configuration information recorded
Obtain information on the trading entity,
Acquiring the electronic commerce information regarding the electronic commerce executed by the trading entity;
Based on the acquired transaction data, the present processing state of the acquired electronic commerce executed by the acquired trading entity acquires the screen configuration information satisfying a predetermined condition, and the acquired screen configuration information indicates the information Generating and outputting information for constructing a screen indicating the current processing state of the acquired electronic commerce , having an output method ;
Electronic commerce support method. An electronic commerce support program for presenting information on electronic commerce executed among a plurality of trading entities, comprising:
In an information processing apparatus having a processor and a memory,
A function of storing electronic commerce information which is information indicating the content of the electronic commerce;
A function of storing transaction data in which each trading entity in the electronic commerce and the current processing state in the electronic commerce are associated with each other;
The information indicating the screen configuration for displaying the information related to the electronic commerce, wherein the trading entity , the information related to the processing state of the electronic commerce that can be displayed to the user, and the output method of the information are mutually associated A function of storing a plurality of patterns of screen configuration information recorded
A function of acquiring information of the trading entity;
A function of acquiring the electronic commerce information regarding the electronic commerce executed by the trading entity;
Based on the acquired transaction data, the present processing state of the acquired electronic commerce executed by the acquired trading entity acquires the screen configuration information satisfying a predetermined condition, and the acquired screen configuration information indicates the information A function of generating and outputting information for constructing a screen indicating the current processing state of the acquired electronic commerce , having an output method ;
E-commerce support program to realize the