JP6247020B2 - Duty free sales and customs declaration support system, Duty free sales and customs declaration support method, server and program - Google Patents

Description

  The present invention uses the flight manifest of international passengers as a basis for determining whether or not duty-free sales are permitted, and also uses duty-free and tax-exempt data to help create customs declarations. The present invention relates to a support system, a duty-free product sales / customs declaration support method, a server, and a program.

Conventionally, a system for selling duty-free goods via a network such as the Internet is known.
For example, a duty-free product sales system operated by an airline has already been realized as a system for selling duty-free products. In a duty-free product sales system operated by an airline, a traveler leaving the country makes a reservation for duty-free products via a network in advance. Then, the traveler purchases the reserved duty-free goods at a duty-free shop installed in the duty-free zone of the airport. The duty-free zone is an area where a duty-free shop that can be entered after departure at the airport is established.
A system for selling duty-free products is disclosed in, for example, Patent Document 1.

JP 2002-092443 A

However, in the conventional technology including the technology described in Patent Document 1, the reservation is merely accepted for selling the duty-free goods at the duty-free goods store, which is sufficiently convenient for the purchaser of the duty-free goods. It was not high.
For example, the purchaser cannot receive the duty-free goods at a place other than the duty-free shop, such as normal online shopping. In addition, when a duty-free product is purchased or received at an airport duty-free shop, the purchaser must carry the purchased duty-free product in the airport or on an airplane, but in particular, carrying heavy duty-free products , Very inconvenient for buyers. In addition, it is troublesome for the purchaser to visit a duty-free store for payment. In addition, if a flight is canceled after receipt of duty-free goods, the purchaser must carry the duty-free goods until the next flight and keep an eye on it. Also, for duty-free goods sellers, the purchaser will sell the duty-free goods in an uncertain state whether or not to visit the duty-free goods store. Will occur. In addition, since the convenience of selling duty-free goods via the network is not high, it has become a factor that the sales volume of duty-free goods online is sluggish for duty-free goods sellers.

  The present invention has been made in view of such a situation, and an object thereof is to realize a more convenient duty-free product sales and customs declaration support system.

In order to achieve the above object, a duty-free product sales and customs declaration support system according to an aspect of the present invention is provided.
Terminal device,
A first server,
A second server,
A third server,
Is provided.
The first server is
Duty-free product suggestion means for sending information suggesting purchase of duty-free products to the terminal device,
Temporary ordering means to place a temporary order on duty-free items for which purchase is instructed on the terminal device,
Departure detection means for detecting departure of a user who uses the terminal device,
In response to the departure of the user being detected by the departure detection means, an order confirmation means for confirming the duty-free product from a provisional order state to a formal order,
Customs declaration information acquisition means for acquiring declaration information from the terminal device to the customs regarding the user,
Customs declaration information providing means for providing the third server with the declaration information to the customs acquired from the terminal device by the customs declaration information acquisition means.
The second server
Sales processing means is provided for performing sales processing of the duty-free goods in response to the order of the duty-free goods confirmed by the order confirmation means.
The third server
Provided with examination information providing means for providing customs examination information related to examination at customs.

  According to the present invention, a more convenient duty-free product sales and customs declaration support system can be realized.

It is a figure which shows the system configuration | structure of the duty-free goods sales and customs declaration assistance system 1 which concerns on one Embodiment of this invention. It is a block diagram which shows the hardware constitutions of the information processing apparatus 100 used in the duty-free goods sales and customs declaration assistance system 1. FIG. It is a functional block diagram which shows the functional structure for performing the duty-free goods sales and customs declaration support process among the functional structures of the duty-free goods sales and customs declaration support server 10. FIG. It is a functional block diagram which shows the functional structure for performing a duty-free goods sales process among the functional structures of the service provider server 20. FIG. It is a functional block diagram which shows the functional structure for performing customs declaration processing among the functional structures of the airline server 30. FIG. It is a block diagram which shows the functional structure for performing a customs examination process among the functional structures of the customs server. It is a figure which shows the example of a display screen of a customs declaration assistance page. It is a flowchart which shows an example of the flow of the duty-free goods sales and customs declaration support process which the duty-free goods sales and customs declaration support server 10 performs. It is a flowchart which shows an example of the flow of the duty-free goods sales process which the service provider server 20 performs. It is a flowchart which shows an example of the flow of the customs declaration process which the airline server 30 performs. It is a flowchart which shows an example of the flow of the customs examination process which the customs server 40 performs. It is a system flow which shows the outline | summary of a process of the duty-free goods sales and customs declaration support system 1 whole.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

(First embodiment)
(Constitution)
FIG. 1 is a diagram showing a system configuration of a duty-free product sales and customs declaration support system 1 according to an embodiment of the present invention.
In the duty-free product sales and customs declaration support system 1 according to the present embodiment, when a user who has reserved an air ticket for an international flight logs in to a mileage service site provided by an airline, data on a customs declaration form is input in advance. It is also possible to purchase a duty-free product corresponding to the user's destination. Then, when the user orders the proposed duty-free product online, the duty-free product is in a temporary order state. Thereafter, by confirming the user's departure from the country, the order of the duty-free goods is confirmed and payment is automatically performed. The duty-free goods whose order has been confirmed are delivered to the user by a receiving method desired by the user, such as delivery to the home or handing at the arrival airport. In addition, as soon as the order is confirmed, the customs declaration data reflecting the purchase of the duty-free goods is provided to the destination government agency (customs, border security office, etc.). Based on the data, user immigration is performed.

As a result, it is possible to encourage the user to purchase duty-free goods while taking into account the carry-in limit at customs. In addition, even when a flight is canceled after receiving a tax-free product, the user does not need to carry the tax-free product until the next flight. In addition, the duty-free goods can be delivered in the form of receipt desired by the user.
Therefore, a more convenient duty-free product sales and customs declaration support system can be realized.
As a result, according to the duty-free product sales and customs declaration support system 1, sales of duty-free products can be promoted.
Furthermore, according to the duty-free product sales and customs declaration support system 1, it is possible to easily carry out the declaration procedure at the customs.

(System configuration)
1, the duty-free product sales / customs declaration support system 1 includes a duty-free product sales / customs declaration support server 10, a service provider server 20, an airline server 30, a customs server 40, and a user terminal 50. These are configured to be able to communicate with each other via the network 60. The customs server 40 is configured to be able to communicate with the customs terminal 40a through an encrypted unique communication channel.
These duty-free goods sales and customs declaration support server 10, service provider server 20, airline server 30, customs server 40, user terminal 50 and customs terminal 40a are connected to an information processing apparatus such as a PC (Personal Computer) or a server. This is realized by installing software that realizes the function of each device.
Therefore, hereinafter, an information processing apparatus in which the functions of these apparatuses are implemented will be described.

(Hardware configuration)
FIG. 2 is a block diagram showing a hardware configuration of the information processing apparatus 100 used in the duty-free product sales / customs declaration support system 1.
In FIG. 2, the information processing apparatus 100 includes a CPU (Central Processing Unit) 111, a ROM (Read Only Memory) 112, a RAM (Random Access Memory) 113, a bus 114, an input / output interface 115, and an input unit 116. An output unit 117, a storage unit 118, a communication unit 119, and a drive 120.

  The CPU 111 executes various processes according to a program recorded in the ROM 112 or a program loaded from the storage unit 118 to the RAM 113.

  The RAM 113 appropriately stores data necessary for the CPU 111 to execute various processes.

  The CPU 111, ROM 112, and RAM 113 are connected to each other via a bus 114. An input / output interface 115 is also connected to the bus 114. An input unit 116, an output unit 117, a storage unit 118, a communication unit 119, and a drive 120 are connected to the input / output interface 115.

The input unit 116 includes various buttons and the like, and inputs various types of information according to user instruction operations. The input unit 116 includes a microphone and an audio A / D conversion circuit, and outputs audio data input through the microphone to the CPU 111 or the storage unit 118.
The output unit 117 includes a display, a speaker, a D / A conversion circuit, and the like, and outputs images and sounds.
The storage unit 118 is configured by a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various programs and data.
The communication unit 119 controls communication performed with other devices via a network including the Internet.

  A removable medium 131 composed of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately attached to the drive 120. The program read from the removable medium 131 by the drive 120 is installed in the storage unit 118 as necessary. The removable medium 131 can also store various programs and data stored in the storage unit 118 in the same manner as the storage unit 118.

(Functional configuration of duty-free product sales and customs declaration support server)
FIG. 3 is a functional block diagram showing a functional configuration for executing the duty-free product sales / customs declaration support process among the functional configurations of the duty-free product sales / customs declaration support server 10.
The duty-free sales and customs declaration support process is to allow users who have booked international airline tickets to input customs declaration data in advance and propose the purchase of duty-free goods, and leave the user's departure (by the confirmed flight manifest). Refers to a series of processes in which the order of duty-free goods is confirmed by departure confirmation and the customs declaration data including the duty-free goods for which the order has been confirmed is provided to the destination government agency. Here, the flight manifest is a list of passengers and aircraft crews collected before the departure of the flight based on the check-in information.

When the duty-free product sales and customs declaration support process is executed, the CPU 111 executes a product list acquisition unit 210, a mileage service link formation unit 220, a customs declaration user interface (UI) formation unit 230, and a duty-free product proposal unit 240. The provisional order processing unit 250, the departure information management unit 260, the order confirmation unit 270, and the customs declaration information provision unit 280 function.
Note that at least a part of these functions may be transferred to a component other than the CPU 111 (for example, a coprocessor or a graphic accelerator (not shown)).

  The product list acquisition unit 210 requests the service provider server 20 to acquire a list of duty-free items sold (hereinafter referred to as “product list”). Then, the product list acquisition unit 210 stores the acquired product list in the storage unit 118. This product list includes the name of the duty-free product, the image of the duty-free product, the description of the product, price information (the price when purchased in the country of departure, the duty-free price when purchased on the plane, the delivery fee to home) Price) and purchase conditions for duty-free items (quantity available for purchase).

  The mileage service link forming unit 220 links to the duty-free product sales and customs declaration support server 10 embedded in the airline mileage service site (specifically, the customs built by the duty-free product sales and customs declaration support server 10). When the link to the report support page is selected, a communication link with the airline server 30 is formed. As a result, the duty-free product sales and customs declaration support server 10 can communicate with the user terminal 50 of the user who has selected the link to the customs declaration support page on the mileage service site. At this time, user data (user profile) of the user who has selected the link to the customs declaration support page is provided from the airline server 30.

  The customs declaration UI forming unit 230 forms data on a customs declaration support page for receiving data input of a customs declaration form, and transmits the formed customs declaration support page data to the user terminal 50. The customs declaration support page can be realized, for example, in the form of a wizard-like question form, and when the page is displayed, the user is first prompted for consent to fulfill the duty to file a declaration under the Customs Law. It is. In this customs declaration support page, information (hereinafter referred to as “passport information”) described in the passport relating to the user of the user terminal 50 acquired in advance is input as a default. The passport information can be acquired from the airline server 30, for example. Further, the customs declaration UI formation unit 230 receives data (hereinafter referred to as “reporting data”) input to the customs declaration support page in the user terminal 50 and stores the received declaration data in the storage unit 118. To do. When the user purchases the duty-free goods and receives the duty-free article ordering information described later from the user terminal 50, the customs declaration UI forming unit 230 reflects the purchase of the duty-free goods as the declaration data. Is transmitted to the user terminal 50. Further, the customs declaration UI forming unit 230 stores the reporting data in the storage unit 118.

  The duty-free product proposing unit 240 refers to the reporting data received from the user terminal 50 by the customs declaration UI forming unit 230 and transmits a message for proposing purchase of the duty-free product to the user terminal 50. For example, if the reporting data indicates that no alcohol is brought in, the duty-free product proposing unit 240 sends a message to the user terminal 50 that proposes to purchase a special wine in the destination country as a duty-free product. Send to. At this time, the duty-free product proposing unit 240 refers to the product list stored in the storage unit 118, the name of the duty-free product to be proposed, the image of the duty-free product, the description of the product, price information (purchased in the departure country) A message including the price of the case, the duty-free price when purchased in the aircraft, the price including the delivery fee to the home, etc.) and the purchase conditions of the duty-free product (a quantity that can be purchased) are transmitted to the user terminal 50.

  When the temporary order processing unit 250 receives information for purchasing duty-free goods from the user terminal 50 (hereinafter referred to as “tax-free product ordering information”), the temporary order processing unit 250 stores the duty-free product ordering information as a provisional ordering state. 118. In other words, the purchase of duty-free goods is permitted after the user enters the duty-free zone through an exit examination in the country of residence. In the present embodiment, after the user's departure is confirmed by the flight manifest, the duty-free purchase process is executed. Therefore, the provisional order processing unit 250 holds the duty-free item ordering information in a provisional ordering state until the user's departure is confirmed.

  The departure information management unit 260 manages information regarding departure from the country of residence or destination country for the user. Specifically, the departure information management unit 260 receives a confirmed flight manifest for the user from the airline server 30. The departure information management unit 260 then outputs information indicating that the user's departure has been confirmed (hereinafter referred to as “departure confirmation information”) to the order confirmation unit 270 based on the confirmed flight manifest. Further, the departure information management unit 260 outputs information indicating that the user's entry is confirmed (hereinafter referred to as “entry confirmation information”) to the order confirmation unit 270 based on the confirmed flight manifest.

  When the user's departure confirmation information is input from the departure information management unit 260, the order confirmation unit 270 reads the duty-free article ordering information stored in the storage unit 118 and changes the state from the temporary order state to the formal order state. Specifically, the order confirmation unit 270 confirms the order of the duty-free product indicated in the duty-free product ordering information, and transmits the duty-free product ordering information to the service provider server 20. In addition, when the delivery to the address in the country of residence (home, etc.) is selected as the method of receiving the duty-free product in the duty-free product ordering information, the order confirmation unit 270 receives the user's entry confirmation information from the departure information management unit 260. Is input, the service provider server 20 is requested to ship the duty-free goods ordered by the user to the address in the country of residence. In the duty-free product ordering information, when delivery within the aircraft is selected as a method of receiving the duty-free product, the inventory in the aircraft is delivered to the user. In addition, in the duty-free product ordering information, when delivery at the destination airport is selected as the method of receiving the duty-free product, the stock in the destination duty-free store is delivered to the user.

Further, the order confirmation unit 270 transmits a message to the user terminal 50 that the order of duty-free items has been confirmed.
The customs declaration information providing unit 280 reads the reporting data from the storage unit 118 and provides it to the airline server 30 in response to the confirmation of the order shown in the duty-free product ordering information.

(Functional configuration of service provider server)
FIG. 4 is a functional block diagram showing a functional configuration for executing the duty-free product sales process, among the functional configurations of the service provider server 20.
The duty-free product sales process is a series of processes in which a user who is proposed to purchase a duty-free product in the duty-free product sales and customs declaration support process sells the duty-free product in response to ordering the duty-free product.
When the duty-free product sales process is executed, in the CPU 111, a product list generating unit 310, a product list providing unit 320, a sales processing unit 330, a billing processing unit 340, and a delivery processing unit 350 function.
Note that at least a part of these functions may be transferred to a component other than the CPU 111 (for example, a coprocessor or a graphic accelerator (not shown)).

The product list generation unit 310 stores a duty-free product database that stores information on tax-free products that can be sold when the product list acquisition unit 210 of the duty-free product sales and customs declaration support server 10 requests the product list. Refer to and generate a product list. The product list generating unit 310 outputs the generated product list to the product list providing unit 320.
The product list providing unit 320 provides the product list input from the product list generating unit 310 to the product list obtaining unit 210 of the duty-free product sales and customs declaration support server 10.

  The sales processing unit 330 receives the duty-free product ordering information from the order confirmation unit 270 of the duty-free product sales and customs declaration support server 10, and information for confirming the departure from the departure information acquisition unit 440 of the airline server 30. When the confirmed flight manifest for the user is received, the stock is allocated to the duty-free product indicated in the duty-free product ordering information, and the settlement of the price is executed. Specifically, in the duty-free product ordering information, the sales processing unit 330 selects the duty-free item ordered by the user to be shipped to the address in the country of residence as a method of receiving the duty-free product. Assign the stock at to the user. In addition, in the duty-free product ordering information, the sales processing unit 330 allocates the inventory in the aircraft to the user when delivery within the aircraft is selected as the method of receiving the tax-free product. Further, in the duty-free product ordering information, the sales processing unit 330 assigns the stock in the destination duty-free store to the user when delivery at the destination airport is selected as the method of receiving the duty-free product.

  The delivery processing unit 350 performs a process of requesting a delivery company to deliver the duty-free goods for which settlement has been executed by the sales processing unit 330 to the address selected by the user. Specifically, the delivery processing unit 350 accesses a server operated by the delivery company, and places an order for delivering the duty-free goods to the selected delivery address.

(Functional configuration of airline server)
FIG. 5 is a functional block diagram showing a functional configuration for executing customs declaration processing among the functional configurations of the airline server 30.
The customs declaration process is a series of data obtained from the duty-free goods sales / customs declaration support server 10 received from the user via the duty-free goods sales / customs declaration support server 10 and provided to the customs server 40. Say processing.

When the customs declaration process is executed, the CPU 111 executes the mileage service page formation unit 410, the user authentication unit 420, the link formation unit 430, the departure information acquisition unit 440, the customs declaration information acquisition unit 450, and the customs declaration. The information providing unit 460 functions.
Note that at least a part of these functions may be transferred to a component other than the CPU 111 (for example, a coprocessor or a graphic accelerator (not shown)).

  The mileage service page forming unit 410 forms page data of sites that provide various services to members of the mileage service operated by the airline. This site has a link to the customs declaration support page. The mileage service page forming unit 410 notifies the link forming unit 430 that the link has been selected when the user who accesses the mileage service site selects the link to the customs declaration support page.

The user authentication unit 420 refers to the user database and authenticates the user of the user terminal 50 that accesses the mileage service site. In other words, the storage unit 118 of the airline server 30 stores a user database in which member information of the mileage service is stored. The user authentication unit 420 refers to the user database and permits only authenticated users to access the mileage service site.
When the link forming unit 430 receives a notification from the mileage service page forming unit 410 that the link to the customs declaration support page is selected on the mileage service site, the link forming unit 430 communicates with the duty-free product sales and customs declaration support server 10. Form a link.

The departure information acquisition unit 440 communicates with an aircraft taking off and landing at an airport, and acquires a confirmed flight manifest of the aircraft from a server (not shown) that holds information regarding takeoff and landing of the aircraft. When the departure information acquisition unit 440 acquires the confirmed flight manifest of the aircraft, the departure information acquisition unit 440 transmits the acquired flight manifest to the departure information management unit 260 of the duty-free goods sales and customs declaration support server 10 and the sales processing unit 330 of the service provider server 20. To do.
The customs declaration information acquisition unit 450 acquires customs declaration data input by the user from the customs declaration information provision unit 280 of the duty-free product sales and customs declaration support server 10.
The customs declaration information providing unit 460 provides the customs server 40 with the customs declaration data acquired by the customs declaration information acquisition unit 450.

(Functional configuration of customs server)
FIG. 6 is a block diagram showing a functional configuration for executing customs examination processing among the functional configurations of the customs server 40.
In the customs examination process, based on the customs declaration data and passport information input by the user, the customs examination information used for customs examination is transmitted to the customs terminal 40a used by the customs officer. This refers to a series of processes for obtaining customs examination results for the user from the terminal 40a.
When the customs examination process is executed, in the CPU 111, a customs declaration information acquisition unit 510, a passport information acquisition unit 520, an examination information provision unit 530, and an examination result acquisition unit 540 function.
Note that at least a part of these functions may be transferred to a component other than the CPU 111 (for example, a coprocessor or a graphic accelerator (not shown)).

The customs declaration information acquisition unit 510 acquires customs declaration data related to the user from the customs declaration information provision unit 460 of the airline server 30 and stores it in the customs database. That is, the storage unit 118 of the customs server 40 stores a customs database that stores various types of information related to customs examination procedures.
The passport information acquisition unit 520 electronically reads information described in a passport possessed by a user arriving at the destination airport with a scanner or a camera and stores the information in the customs database as passport information. As the passport information, for example, the user's name, address, age, gender, face photo, and the like are read.

The examination information providing unit 530 reads the filing data and passport information (hereinafter collectively referred to as “customs examination information”) stored in the customs database, and performs encrypted communication to obtain a customs terminal. To 40a.
The examination result acquisition unit 540 obtains the examination result input to the customs terminal 40a by the customs officer who performed the customs examination procedure for the user, and stores it in the customs database.

(Functional configuration of user terminal)
The user terminal 50 has a browser function, displays a page of a site constructed by each server, and accepts input of information. For example, the user terminal 50 displays a page on a mileage service site constructed by the airline server 30 or displays a customs declaration support page provided by the duty-free goods sales / customs declaration support server 10. Also, the user terminal 50 accepts input of user data for login and reporting data on these pages, and transmits the accepted data to each server.

FIG. 7 is a diagram showing a display screen example of a customs declaration support page. FIG. 7A is a screen example for selecting and inputting a destination, and FIG. 7B is a screen for inputting customs declaration data. FIG. 7C shows an example of a screen, FIG. 7C shows an example of a screen for inputting the status of bringing in duty-free goods, and FIG. 7D shows an example of a screen for proposing purchase of duty-free goods.
In the screen example shown in FIG. 7A, various pull-down menus for selecting a travel destination are displayed, and the user can select a country of residence, a destination country, and a destination city from the pull-down menu. it can.
In the screen example shown in FIG. 7 (b), information specifying the first name, last date of birth, nationality, country of residence, passport (passport) number, passport issuing country, and means of transportation used for the user making the customs declaration. Is displayed as declaration contents. Of these, first name, date of birth, nationality, country of residence, passport (passport number), and passport issuance country are pre-filled based on the passport information and specify the means of transportation used for travel. The information to be entered is blank as information to be input by the user.
In the example of the screen shown in FIG. 7C, it is possible to make a declaration by selecting a menu for various duty-free items that need to be brought in.
In the example of the screen shown in FIG. 7D, information about the duty-free goods proposed to be purchased by the duty-free goods sales and customs declaration support server 10 is displayed based on the declaration contents of FIG. 7C.

(Functional configuration of customs terminal)
The customs terminal 40a has a browser function, displays examination information transmitted from the customs server 40, accepts input of examination results by a customs officer who has conducted customs examination procedures, and uses the examination results for customs purposes. Or transmitted to the terminal 40a. Communication between the customs terminal 40a and the customs server 40 is encrypted in order to increase confidentiality.

(Operation)
Next, the operation will be described.
(Tax-free sales and customs declaration support process)
First, the duty-free product sales / customs declaration support process executed by the duty-free product sales / customs declaration support server 10 will be described.
FIG. 8 is a flowchart showing an example of the flow of the duty free product sales / customs declaration support process executed by the duty free product sales / customs declaration support server 10.
The duty-free product sales and customs declaration support process is repeatedly executed after the duty-free product sales and customs declaration support server 10 is activated and an instruction is input to start the duty-free product sales and customs declaration support process.

In FIG. 8, when the duty-free product sales and customs declaration support process is started, the product list acquisition unit 210 acquires the product list of the duty-free products being sold to the service provider server 20 in step S1. Request. Note that the request for the product list by the product list acquisition unit 210 is not limited to the execution of the duty-free product sales and customs declaration support process, and may be appropriately executed to maintain the product list in the latest state.
In step S2, the mileage service link forming unit 220 forms a communication link with the airline server 30 in response to the selection of the link to the customs declaration support page embedded in the airline mileage service site. To do. At this time, the user data (user profile) of the user who has selected the link to the customs declaration support page is provided from the airline server 30.

In step S <b> 3, the customs declaration UI forming unit 230 forms customs declaration support page data, and transmits the formed customs declaration support page data to the user terminal 50.
In step S <b> 4, the customs declaration UI formation unit 230 receives the reporting data input to the customs declaration support page from the user terminal 50 and stores the received reporting data in the storage unit 118.

In step S5, the duty-free product proposing unit 240 refers to the reporting data received from the user terminal 50 by the customs declaration UI forming unit 230, and sends a message for proposing the purchase of the duty-free product that can be purchased by the user to the user terminal. 50.
In step S <b> 6, the provisional order processing unit 250 receives the duty-free product ordering information for purchasing the duty-free product from the user terminal 50, and stores the duty-free product ordering information in the storage unit 118 as a provisional ordering state.
In step S <b> 7, the customs declaration UI forming unit 230 transmits, to the user terminal 50, data on a customs declaration support page that reflects the purchase of the duty-free goods indicated in the duty-free article ordering information as the data for declaration. This reporting data is stored in the storage unit 118.

In step S <b> 8, the departure information management unit 260 receives a confirmed flight manifest for the user from the airline server 30.
In step S <b> 9, the departure information management unit 260 outputs the user's departure confirmation information to the order confirmation unit 270.
In step S <b> 10, the order confirmation unit 270 reads the duty-free product ordering information stored in the storage unit 118 and transmits the duty-free product ordering information to the service provider server 20. Thereby, the order of the duty-free product by the user is changed from the temporary order state to the official order state. At this time, the order confirmation unit 270 transmits a message to the user terminal 50 that the order of duty-free items has been confirmed.

In step S <b> 11, the customs declaration information providing unit 280 receives the reporting data that has been input by the user terminal 50 and stores it in the storage unit 118.
In step S <b> 12, the customs declaration information providing unit 280 reads the reporting data from the storage unit 118 and provides it to the airline server 30 in response to the confirmation of the order indicated in the duty-free product ordering information.
After such step S12, the duty-free product sales and customs declaration support process is terminated.

(Tax-free product sales processing)
Next, the duty-free product sales process executed by the service provider server 20 will be described.
FIG. 9 is a flowchart illustrating an example of the flow of the duty-free product sales process executed by the service provider server 20.
The duty-free product sales process is executed in response to a request for obtaining a product list from the duty-free product sales and customs declaration support server 10.
In step S <b> 21, the product list generation unit 310 generates a product list of duty-free items being sold. At this time, a product list including all duty-free items handled in the service provider server 20 is generated, or a duty-free product related to a specific user (a product corresponding to a travel destination or a classification that does not reach the carry-in limit) It is possible to generate a merchandise list of merchandise, etc.).

In step S <b> 22, the product list providing unit 320 provides the product list input from the product list generating unit 310 to the product list obtaining unit 210 of the duty-free product sales and customs declaration support server 10.
In step S23, the sales processing unit 330 receives the duty-free product ordering information from the order confirmation unit 270 of the duty-free product sales and customs declaration support server 10, and confirms departure from the departure information acquisition unit 440 of the airline server 30. In response to receiving a confirmed flight manifest for the user as information to do so, inventory is allocated to the duty-free items indicated in the order details and the payment is executed.

In step S <b> 24, the delivery processing unit 350 performs processing for requesting the delivery company to deliver to the address selected by the user for the duty-free goods for which settlement has been executed by the sales processing unit 330.
After such processing in step S24, the duty-free product sales processing is terminated.

(Customs declaration processing)
Next, customs declaration processing executed by the airline server 30 will be described.
FIG. 10 is a flowchart showing an example of the flow of customs declaration processing executed by the airline server 30.
The customs declaration process is executed in response to the selection of the link to the customs declaration support page at the mileage service site constructed by the airline server 30.
In step S31, the link forming unit 430 forms a communication link with the duty-free product sales and customs declaration support server 10.

In step S32, the departure information acquisition unit 440 communicates with an aircraft taking off and landing at an airport, and acquires a confirmed flight manifest of the aircraft from a server (not shown) that holds information regarding takeoff and landing of the aircraft.
In step S33, when the departure information acquisition unit 440 acquires the confirmed flight manifest of the aircraft, the departure information management unit 260 of the duty-free goods sales / customs declaration support server 10 and the sales processing of the service provider server 20 use the acquired flight manifest. To the unit 330.

In step S <b> 34, the customs declaration information acquisition unit 450 acquires customs declaration data input by the user from the customs declaration information provision unit 280 of the duty-free product sales / customs declaration support server 10.
In step S <b> 35, the customs declaration information providing unit 460 provides the customs server 40 with the customs declaration data acquired by the customs declaration information acquisition unit 450.
After such a process of step S35, the customs declaration process is completed.

(Customs examination process)
Next, the customs examination process executed by the customs server 40 will be described.
FIG. 11 is a flowchart showing an example of the flow of customs examination processing executed by the customs server 40.
The customs examination process is started in response to provision of customs declaration data related to the user from the airline server 30.

In step S41, the passport information acquisition unit 520 electronically reads information described in the passport possessed by the user arriving at the destination airport with a scanner or a camera and stores the information in the customs database as passport information.
In step S42, the examination information providing unit 530 reads out the customs examination information (declaration data and passport information) stored in the customs database and transmits it to the customs terminal 40a.
In step S43, the examination result acquisition unit 540 obtains the examination result input to the customs terminal 40a by the customs officer who performed the customs examination procedure for the user, and stores it in the customs database.
After such a process of step S43, the customs examination process ends.

(System-wide processing)
Next, an outline of processing realized as the duty-free product sales and customs declaration support system 1 by performing the above processing in each apparatus will be described.
FIG. 12 is a system flow showing an outline of processing of the duty-free product sales / customs declaration support system 1 as a whole.

In FIG. 12, a product list is provided from the service provider server 20 to the duty-free product sales and customs declaration support server 10 (procedure 1).
The user of the user terminal 50 is registered as a member of the mileage service, and logs in to the mileage service site constructed by the airline server 30 (procedure 2).
The user of the user terminal 50 selects a link to a customs declaration support page included in the mileage service site (procedure 3).
The airline server 30 transmits the user profile of the logged-in user to the duty-free product sales and customs declaration support server 10 (procedure 4).

The duty-free product sales and customs declaration support server 10 transmits the data of the customs declaration support page to the user terminal 50 (procedure 5).
The user of the user terminal 50 inputs whether or not he / she agrees to fulfill the reporting obligation based on the customs law displayed at the beginning of the customs declaration support page (procedure 6). Here, it is assumed that the user inputs consent and the display of the page is continued.
The user of the user terminal 50 transmits the customs declaration data input on the customs declaration support page to the duty-free product sales and customs declaration support server 10 (step 7).
The duty-free product sales / customs declaration support server 10 stores the received customs declaration data (procedure 8).
The duty-free product sales and customs declaration support server 10 transmits a message for proposing purchase of the duty-free product to the user terminal 50 (procedure 9).

The user of the user terminal 50 transmits the duty-free product ordering information to the duty-free product sales and customs declaration support server 10 (procedure 10).
The duty-free product sales and customs declaration support server 10 stores the received duty-free product ordering information as a provisional ordering state (procedure 11).
The duty-free product sales and customs declaration support server 10 transmits the data of the customs declaration support page in which the data for customs declaration reflecting the duty-free product ordering information is entered to the user terminal 50 (procedure 12).
The airline server 30 transmits the flight manifest with the confirmed aircraft to the duty-free product sales / customs declaration support server 10 (procedure 13).
The airline server 30 transmits the confirmed flight manifest of the aircraft to the service provider server 20 (procedure 14).

The duty-free product sales and customs declaration support server 10 confirms the order of the duty-free product indicated in the duty-free product ordering information, and transmits the duty-free product ordering information to the service provider server 20 (procedure 15).
The service provider server 20 makes arrangements related to receipt, such as a delivery request to a delivery company, according to the method of receiving the duty-free goods for which the order has been confirmed (procedure 16).
The duty-free product sales and customs declaration support server 10 transmits a message to the user terminal 50 that the order of duty-free products has been confirmed (procedure 17).
The duty-free product sales and customs declaration support server 10 reads the reporting data from the storage unit 118 and provides it to the airline server 30 (procedure 18).

The airline server 30 provides the customs declaration data provided from the duty free product sales / customs declaration support server 10 to the customs server 40 (step 19).
The customs server 40 stores the customs declaration data provided from the airline server 30 (procedure 20).
The customs server 40 transmits customs examination information including the stored customs declaration data to the customs terminal 40a (step 21).
The customs terminal 40a transmits the examination result of the user input by the customs officer to the customs server 40 (procedure 22).
The customs server 40 stores the examination result received from the customs terminal 40a (procedure 23).
The main functions of the duty-free product sales / customs declaration support system 1 are realized by such a series of procedures.

As described above, in the duty-free product sales / customs declaration support system 1 according to the present embodiment, the duty-free product sales / customs declaration support server 10 orders duty-free products from the user terminal 50 of the user who has reserved an air ticket for international flights. Upon receipt of the order, the order is put into a tentative order state, and when the user's departure is confirmed, the order of duty-free goods is confirmed.
Therefore, the user can order the duty-free goods he / she wishes to purchase online before entering the duty-free zone, and this order can be confirmed only when the user's departure is confirmed.
In addition, the user can pay the price online, and the price is paid only when the user actually leaves the country. Therefore, it is not necessary to cancel the purchase of the duty-free product when the user does not leave the country.
Further, since the duty-free product sales and customs declaration support server 10 that performs customs declaration support can propose the purchase of duty-free products based on the user's customs declaration information, the user can purchase the duty-free products. Proposals can be made more effectively.
Further, the duty-free product sales / customs declaration support server 10 can reflect the contents of the order in the declaration information to the customs when the purchase of the duty-free product is instructed by the user. The procedure can be made simpler.
Further, in the duty-free product sales and customs declaration support system 1 according to the present embodiment, the duty-free product sales and customs declaration support server 10 accepts designation of the method of receiving the tax-free product by the user when the duty-free product is ordered, and when the order is confirmed. The duty-free goods can be delivered by the receiving method specified by the user. Therefore, the user does not need to take home duty-free goods from the airport by designating delivery to the home.
Therefore, according to the present invention, a more convenient duty-free product sales and customs declaration support system can be realized.

Furthermore, the customs declaration information in the duty-free product sales / customs declaration support server 10 is provided to the customs server 40, and the customs officer can examine the user based on the provided declaration information.
Therefore, it is possible for customs to be paperless in the filing process, and to conduct an efficient examination using more accurate information.
Further, since the convenience in sales of duty-free goods is high, sales of duty-free goods can be greatly increased for duty-free goods sellers (for example, airlines).

Here, a comparison between a conventional general commercial form and a commercial form realized by applying the present invention will be considered.
In the field of duty-free goods sales, duty-free shops are set up in the “duty-free zone” of the airport.
In one example, a user can order duty-free goods online in advance, pay at a duty-free shop within the duty-free zone, and receive goods at the duty-free shop. However, in this example, unlike the present invention, delivery to a home or the like is not assumed.
In the case of the present invention, a price comparison can be presented and the payment for the duty-free goods can also be made before entering the duty-free zone.
In the case of the present invention, the user does not need to stop at the duty-free shop in the duty-free zone, but rather can deliver the product to a place desired by the user.
Further, in the case of the present invention, it can be delivered to the user's home, and the price in this case can also be presented.
In this case as well, duty-free goods are provided to the user at a duty-free price based on the customs law.
In another example, overseas souvenirs purchased by the user in the duty-free zone are sold to the user at a local price in Japan (price including consumption tax, not sales at the duty-free price).
In this example, the product is delivered to the user's home.
Therefore, the user does not have to take home the souvenir when returning home.
In the case of the present invention, as described above, delivery to the home can be performed and the user is provided with a duty-free price. Therefore, the user can purchase a duty-free product without burdening the consumption tax.

  In addition, this invention is not limited to the above-mentioned embodiment, The deformation | transformation in the range which can achieve the objective of this invention, improvement, etc. are included in this invention.

  In the above-described embodiment, the functions of each device constituting the duty-free product sales and customs declaration support system 1 are divided and realized by a plurality of devices, or the functions of a plurality of devices are integrated and realized as one device. be able to.

The series of processes described above can be executed by hardware or can be executed by software.
In other words, the functional configuration of FIGS. 3 to 6 is merely an example, and is not particularly limited. That is, it is sufficient that each apparatus has a function capable of executing the above-described series of processing as a whole, and what functional block is used to realize this function is not particularly limited to the examples of FIGS. .
In addition, one functional block may be constituted by hardware alone, software alone, or a combination thereof.

When a series of processing is executed by software, a program constituting the software is installed on a computer or the like from a network or a recording medium.
The computer may be a computer incorporated in dedicated hardware. The computer may be a computer capable of executing various functions by installing various programs, for example, a general-purpose personal computer.

  The recording medium including such a program is not only constituted by the removable medium 131 of FIG. 2 distributed separately from the apparatus main body in order to provide the program to the user, but also in a state of being incorporated in the apparatus main body in advance. It is comprised with the recording medium etc. which are provided in this. The removable medium 131 is configured by, for example, a magnetic disk (including a floppy disk), an optical disk, a magneto-optical disk, or the like. The optical disk is composed of, for example, a CD-ROM (Compact Disk-Read Only Memory), a DVD (Digital Versatile Disk), or the like. The magneto-optical disk is configured by an MD (Mini-Disk) or the like. In addition, the recording medium provided to the user in a state of being preinstalled in the apparatus main body is configured by, for example, the ROM 112 in FIG. 2 in which the program is recorded, the hard disk included in the storage unit 118 in FIG.

  In the present specification, the step of describing the program recorded on the recording medium is not limited to the processing performed in chronological order according to the order, but is not necessarily performed in chronological order, either in parallel or individually. The process to be executed is also included.

  As mentioned above, although several embodiment of this invention was described, these embodiment is only an illustration and does not limit the technical scope of this invention. The present invention can take other various embodiments, and various modifications such as omission and replacement can be made without departing from the gist of the present invention. These embodiments and modifications thereof are included in the scope and gist of the invention described in this specification and the like, and are included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Duty-free goods sales and customs declaration support system, 10 ... Duty-free goods sales and customs declaration support server, 20 ... Service provider server, 30 ... Airline server, 40 ... Customs server, 40a ... customs terminal, 50 ... user terminal 60 ... network, 111 ... CPU, 112 ... ROM, 113 ... RAM, 114 ... bus, 115 ... input / output Interface, 116 ... Input unit, 117 ... Output unit, 118 ... Storage unit, 119 ... Communication unit, 120 ... Drive, 131 ... Removable media, 210 ... Get product list , 220 ... Mileage service link formation part, 230 ... Customs declaration user interface formation part, 240 ... Duty-free product proposal part, 250 ... Temporary order processing part, 260・ Departure information management unit, 270... Order confirmation unit, 280... Customs declaration information provision unit, 310... Product list generation unit, 320. 340 ... Billing processing unit, 350 ... Delivery processing unit, 410 ... Mileage service page forming unit, 420 ... User authentication unit, 430 ... Link forming unit, 440 ... Exit information acquisition unit 450 ... Customs declaration information acquisition unit, 460 ... Customs declaration information provision unit, 510 ... Customs declaration information acquisition unit, 520 ... Passport information acquisition unit, 530 ... Examination information provision unit, 540 ... Examination results acquisition department

Claims (7)

A terminal device used by a user, a first server for processing related to customs declaration support, a second server for processing related to sales of duty-free goods, a third server used for examination at customs, Including
The first server is
The terminal of the user who has reserved a ticket for international transport and the institution performing international transport communicate prior to boarding, and after the user scheduled to board is authenticated, the terminal of the user A duty-free product proposing means for transmitting information proposing purchase of a duty-free product to the terminal device when accessed from a device;
Temporary ordering means for making a temporary order state for the duty-free goods for which purchase is instructed in the terminal device;
Departure detection means for detecting the departure of the user using the terminal device in association with the entry into the duty-free zone based on the determination of the manifest of the international transport ;
In response to the user's departure being detected by the departure detection means, the order confirmation means for confirming the formal order from the provisional order state for the duty-free goods,
Customs declaration information acquisition means for acquiring declaration information to the customs regarding the user from the terminal device;
Customs declaration information providing means for providing the third server with declaration information to the customs acquired from the terminal device by the customs declaration information acquisition means;
With
The second server is
In response to the order of the duty-free goods confirmed by the order confirmation means, the sales processing means for performing sales processing of the duty-free goods,
The third server is
Provide examination information providing means to provide customs examination information related to customs examination ,
The duty-free product proposing means can be made cheaper according to the purchase conditions of the duty-free goods corresponding to the travel destination of the user who has entered the duty-free zone, based on the customs declaration information acquired by the customs declaration information acquisition means. Duty-free product sales and customs declaration support system that proposes duty-free products for purchase . A fourth server comprising departure information management means for managing information on departure of the user of the terminal device;
2. The duty-free product sales and customs declaration support system according to claim 1, wherein the departure detection unit detects the departure of the user based on information on the departure of the user managed by the departure information management unit.   3. The duty-free product sales and customs office according to claim 1 or 2, wherein the duty-free product proposal unit proposes purchase of a duty-free product that can be purchased by a user based on declaration information to the customs acquired by the customs declaration information acquisition unit. Report support system.   4. The duty-free product sales and customs declaration support system according to claim 3, wherein the customs declaration information acquisition means reflects information on the duty-free goods included in the order confirmed by the order confirmation means in the declaration information to customs. A terminal device used by a user; a first server that performs processing related to customs declaration support; a second server that performs processing related to sales of duty-free goods; and a third server used for examination at customs. A duty-free product sales and customs declaration support method in a system including:
In the first server,
The terminal of the user who has reserved a ticket for international transport and the institution performing international transport communicate prior to boarding, and after the user scheduled to board is authenticated, the terminal of the user A duty-free product proposal step for transmitting information for proposing purchase of a duty-free product to the terminal device when accessed from a device; and
A provisional ordering step for setting a state of provisional order for a duty-free product for which purchase is instructed in the terminal device;
A departure detection step of detecting departure of a user using the terminal device in association with entry into a duty-free zone based on confirmation of the manifest of the international transport ,
In response to the user's departure being detected in the departure detection step, an order confirmation step for confirming a formal order from a provisional order state for the duty-free product;
Customs declaration information acquisition step for acquiring declaration information to the customs regarding the user from the terminal device;
Customs declaration information providing step of providing the third server with declaration information to the customs acquired from the terminal device in the customs declaration information acquisition step,
In the second server,
A sales processing step of performing sales processing of the duty-free goods in response to the order of the duty-free goods confirmed in the order confirmation step;
In the third server,
Viewing including the examination information providing step of providing the relevant customs examination information to the examination in the customs,
In the duty-free product proposal step, based on the customs declaration information acquired in the customs declaration information acquisition step, it is cheaper depending on the purchase conditions of the duty-free product corresponding to the travel destination of the user who entered the duty-free zone Duty-free product sales and customs declaration support method to propose duty-free products for purchase . It is configured to be able to communicate with a terminal device used by a user, a server that performs processing related to sales of duty-free goods, and a server that is used for examination in customs, and is a server that performs processing related to taxable goods sales and customs declaration support,
The terminal of the user who has reserved a ticket for international transport and the institution performing international transport communicate prior to boarding, and after the user scheduled to board is authenticated, the terminal of the user A duty-free product proposing means for transmitting information proposing purchase of a duty-free product to the terminal device when accessed from a device;
Temporary ordering means for making a temporary order state for the duty-free goods for which purchase is instructed in the terminal device;
Departure detection means for detecting the departure of the user using the terminal device in association with the entry into the duty-free zone based on the determination of the manifest of the international transport ;
In response to the user's departure being detected by the departure detection means, the order confirmation means for confirming the formal order from the provisional order state for the duty-free goods,
Customs declaration information acquisition means for acquiring declaration information to the customs regarding the user from the terminal device;
Customs declaration information providing means for providing the customs declaration information acquired from the terminal device by the customs declaration information acquisition means to a server used for examination at the customs,
Equipped with a,
The duty-free product proposing means can be made cheaper according to the purchase conditions of the duty-free goods corresponding to the travel destination of the user who has entered the duty-free zone, based on the customs declaration information acquired by the customs declaration information acquisition means. A server that proposes duty-free products for purchase . A program for a server that is configured to be able to communicate with a terminal device used by a user, a server that performs processing related to sales of duty-free goods, and a server that is used for examination at customs, and that performs processing related to taxable goods sales and customs declaration support Because
On the computer,
The terminal of the user who has reserved a ticket for international transport and the institution performing international transport communicate prior to boarding, and after the user scheduled to board is authenticated, the terminal of the user A duty-free product proposing function for transmitting information for proposing purchase of a duty-free product to the terminal device when accessed from a device;
A provisional order function for placing a temporary order on a duty-free product for which purchase is instructed in the terminal device;
An exit detection function for detecting the departure of the user using the terminal device in association with the entry into the duty-free zone based on the confirmation of the manifest of the international transport ;
In response to the user's departure being detected by the departure detection function, an order confirmation function for confirming a formal order from a provisional order state for the duty-free product,
Customs declaration information acquisition function for acquiring declaration information to the customs regarding the user from the terminal device;
Customs declaration information provision function for providing the customs declaration information acquired from the terminal device by the customs declaration information acquisition function to a server used for examination at the customs,
To achieve,
The duty-free product proposal function can be made cheaper according to the purchase conditions of the duty-free product corresponding to the travel destination of the user who has entered the duty-free zone based on the customs declaration information acquired by the customs declaration information acquisition function. A program that proposes duty-free products for purchase .

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