JP6089197B2 - Wearable device program, wearable device, management program, and management apparatus - Google Patents

Description

  The present invention relates to a wearable device program, a wearable device, a management program, and a management apparatus, which are provided by a staff member who provides services to a customer and supports the execution of business.

  In public facilities such as stations and airports, shopping malls, department stores, hotels and other commercial facilities, many staff members work to provide services to customers. Among such staffs, it is necessary to communicate with each other between the staff and the manager or the staff while performing the business because of the service provided to the customer and the necessity in the organization for managing the business.

  As such a contact means, in addition to a dedicated device such as a transceiver, a voice communication device such as a mobile phone or a smartphone is used.

Japanese Patent No. 4452218

  However, communication by voice from a transceiver, a mobile phone, or a smartphone may cause discomfort to the customer, such as interruption of customer service by a staff member or postponement of response to the customer. In addition, the ringing tone, the calling voice, and the like are heard by an unspecified number of customers in the facility, and may be uncomfortable.

  On the other hand, there is a case where an administrator needs to call a plurality of specific staff members while performing business. In such a case, it is necessary to specify a number set in advance for a transceiver, a mobile phone, a smartphone, or the like possessed by each staff member, and the calling operation is very troublesome.

  SUMMARY OF THE INVENTION The present invention solves the problems of the prior art as described above, and an object of the present invention is to provide a wearable device program and wearable device capable of easily contacting a desired staff while suppressing influence on surroundings. Another object is to provide a management program and a management apparatus.

  In order to achieve the above-described object, the wearable device program of the present invention is a communication process for transmitting / receiving information to / from an external device to a computer provided in a wearable device having a wearing part that a wearer wears on his / her body. And a current position determination process for determining a position where the wearable device is present based on position information from the transmitting device received by the communication process, and at least owner information that is information on the owner of the wearable device, Owner information input processing that is input through contact with the owner, owner information output processing that causes the owner information to be transmitted to the outside by outputting the owner information together with the position information, and the communication The external notification information received by the process is received according to the position determined by the current position determination process. Kicking a notification information reception processing, the notification information received by the notification information reception processing, characterized in that to execute a notification information output processing that transmits through contact with at least the holders.

  You may make the said computer perform the timing adjustment process which changes the reception timing of the positional information from the transmission apparatus by the said communication process according to a condition.

  The situation may be a moving distance of the holder, a time zone, or a frequency at which the communication unit receives notification information from the outside.

  A distance determination process for determining a moving distance of the holder based on a signal input from the acceleration sensor to the computer, and a direction for determining a moving direction of the holder based on a signal input from the geomagnetic sensor Based on the determination process, the distance determined by the distance determination process, and the direction determined by the direction determination process, a prediction process for predicting the movement position, the movement position predicted by the prediction process, and the current When the movement position determined by the position determination process is different, the correction process for correcting the direction determined by the direction determination process, the movement position predicted by the prediction process, and the current position determination process are determined. When the movement position matches, the transmission processing for transmitting the position information of the movement position to the outside may be executed.

The present invention can be understood as a wearable device that realizes the functions of each of the above-described processing.

  According to the present invention as described above, it is possible to provide a wearable device program, a wearable device, a management program, and a management apparatus that can easily contact a desired staff while suppressing the influence on the surroundings. .

Overall configuration diagram showing a business support system in an embodiment A block diagram showing a wearable device in an embodiment The block diagram which shows the management apparatus in embodiment The flowchart which shows the output process of the positional information in embodiment The flowchart which shows the output processing of the movement position in embodiment The flowchart which shows the input process of the notification information in embodiment The flowchart which shows the output processing of the notification information in the embodiment Explanatory drawing which shows the aspect of the movement of the staff between several areas Explanatory drawing which shows the mode of input and output of notification information

[Constitution]
[Overview]
A mode for carrying out the present invention (hereinafter referred to as “the present embodiment”) will be specifically described with reference to the drawings. Note that this embodiment is applied to a business support system that supports a business in which a staff provides a service to a customer. The service here includes a service provided in a public facility or a commercial facility, and also includes a service provided in a temporary venue such as an event, a service provided in one-on-one such as medical treatment. A staff member is a person who performs a job to provide a service. Customers are those who receive these services. It doesn't matter if the service is paid or free.

  As shown in FIG. 1, the business support system A includes wearable devices D1 to Dn (hereinafter simply referred to as wearable devices D), a management device S1, a management server S2, and an access point P. The wearable device D is an information communication terminal capable of transmitting / receiving information to / from each other or between the management device S1 and the management server S2 via the network N. The wearable device D has a main unit U and a mounting part B that is mounted on the human body. As the wearable device D, for example, a wristwatch type information communication terminal is used. In this case, the main unit U incorporates a computer including a processing unit described later in a thin casing. The wearing part B is a band that is wound around an arm and stopped. The wearable device D is used by each staff member who wears it on his / her own arm.

  The management device S1 and the management server S2 are management devices capable of transmitting / receiving information to / from the wearable device D via the network N. The management device S1 and the management server S2 are used by an entity that manages all or part of the service. For example, the entire service can be managed using the management server S2, and a specific job and a specific group can be managed using the management device S1. The management device S1 and the management server S2 collect owner information from each wearable device D, and based on this, the operator and the administrator support the activities of each staff member.

  The access point P is a relay device that relays communication between the network N, the wearable device D, and the management device S1. The access point P is also a transmission device that transmits position information. The access point P is typically a WiFi wireless LAN access point. Each access point P is registered with identification information and position information regarding the installation location, and the transmitted beacon includes identification information and information regarding the installation location. For example, the installed facility is divided into a plurality of areas, and different location information is given to each access point P installed in each area.

  The wearable device D, the management device S1, the management server S2, and the access point P are mainly configured by a computer controlled by a program. Various implementations of the hardware and program in this case can be changed.

  In particular, as described above, the wearable device D is configured by installing an application program (hereinafter simply referred to as an application) in a clock-type information communication terminal, the management device S1 in a smartphone, and the management server S2 in a personal computer. it can. Various settings, arithmetic expressions, parameters, and the like necessary for processing of each unit described later are stored in advance in a built-in or removable memory. A storage unit to be described later can be configured as a part of the storage area of such a memory. Further, in the following description, an example of an application that requires local installation is mainly described, but it is also applicable to a web application that is linked with an external server.

  The present invention can also be understood as a program as described above and a computer-readable storage medium storing such a program. In the following description, a virtual block diagram illustrating each function of the present embodiment in blocks is used.

[Wearable device]
The wearable device D is an apparatus having the mounting part B that the owner wears on his / her body as described above. As shown in FIG. 2, the wearable device D includes a communication unit 1, a timing adjustment unit 11, a current position determination unit 2, an owner information input unit 3, an information conversion unit 41, an owner information output unit 42, and notification information reception. Unit 5 and notification information output unit 6.

(Communication Department)
The communication unit 1 is a processing unit that transmits and receives information to and from the outside. The communication unit 1 can transmit / receive information to / from the management device S1, the management server S2, and another wearable device D via the network N. The network N may have any of many-to-one, many-to-many, and one-to-one relationships. For example, the communication unit 1 has a connection function between the management device S1, the management server S2, and the wearable device D by a wireless LAN such as WiFi, WiFi Direct, or the like. The communication unit 1 receives position information included in a beacon transmitted by the access point P. This reception process is called a beacon scan, and the timing for performing the beacon scan is called a scan timing.

(Timing adjustment section)
The timing adjustment unit 11 is a processing unit that changes the reception timing of position information from the access point P, that is, the scan timing, depending on the situation. “According to the situation” means “according to a state that occurs or changes over time”. “At the time of activation”, “according to the time zone”, “according to the moving distance”, and “according to the frequency at which the communication unit 1 receives notification information from the outside” are included in “according to the situation”. The notification information will be described later. “According to the movement distance” includes “according to the presence or absence of movement”. The reason for adjusting the reception timing in this way is to save power consumption.

  For example, in the time zone of the day, the reception frequency is decreased in the earlier time period, and the reception frequency is increased in the later time period. This is because the number of customers is less in the morning because the number of customers is smaller, and the number of customers increases and the number of staff increases in the evening. In addition, for example, the more frequently the notification information described later is received, the more the staff moves, so the reception frequency may be increased.

  The amount of staff movement includes the number of staff members moving and the amount of movement of each staff member. The movement of the staff may be detected to determine the reception frequency. In other words, it may be received only when the movement of the staff is detected by an acceleration sensor 31 to be described later, or the reception frequency may be increased as the frequency of staff movement or the number of staff moving is increased.

(Position determination unit)
The current position determination unit 2 is a processing unit that determines the position where the wearable device D exists, that is, the position of the staff, based on the position information from the access point P received by the communication unit 1. The current position determination unit 2 includes a signal detection unit 21, a position determination unit 22, a distance determination unit 23, a direction determination unit 24, a prediction unit 25, a comparison unit 26, and a correction unit 27.

  The signal detection unit 21 is a processing unit that detects position information included in a beacon received from the access point P. This position information is information for identifying a predetermined area where each access point P is installed, for example. The position determination unit 22 is a processing unit that determines the position of the wearable device D based on the position information. That is, the position determination unit 22 determines the position of the holder who wears the wearable device D. Various methods can be applied to the position detection based on the position information of the access point P. When beacons are received from access points P in a plurality of areas, the determination may be made in consideration of other information such as radio wave intensity.

  The distance determination unit 23 is a processing unit that determines the movement distance of the owner based on a signal from an acceleration sensor 31 described later. The moving distance may be the length moved, but may be the number of steps. That is, a rough distance can be determined by counting the number of steps. For this reason, the acceleration sensor 31 and the distance determination part 23 also include what was comprised as a pedometer device. The direction determination unit 24 is a processing unit that determines the moving direction of the owner based on a signal from a geomagnetic sensor 32 described later.

  The prediction unit 25 is a processing unit that predicts the position where the wearable device D has moved, that is, the position where the owner has moved, based on the distance determined by the distance determination unit 23 and the direction determined by the direction determination unit 24. For this prediction, it is desirable to use preset map information. The map information is map information including the coordinates of the area where the access point P is installed. That is, the position of the movement destination can be predicted based on the movement distance and direction from the current position on the map. When the position is determined in units of areas, the position is roughly determined, but the prediction is easy.

  The comparison unit 26 is a processing unit that determines whether or not the movement position predicted by the prediction unit 25 matches the movement position determined by the position determination unit 22 at the movement destination. The correction unit 27 is a processing unit that corrects the direction by the direction determination unit 24 when the movement position predicted by the prediction unit 25 is different from the movement position determined by the position determination unit 22. In addition, you may perform correction | amendment by the correction | amendment part 27 by prompting by the vibration of the vibration part 61 mentioned later, and the image of the display part 62 so that the geomagnetic sensor 32 may be reset.

(Owner information input section)
The owner information input unit 3 is a processing unit that inputs owner information, which is information about the owner of the wearable device D, at least through contact with the owner. The holder information input unit 3 includes an acceleration sensor 31, a geomagnetic sensor 32, a touch sensor 33, a pulse sensor 34, a temperature sensor 35, a camera 36, and a microphone 37.

  The acceleration sensor 31 is a sensor that senses inclination and vibration and converts it into an electrical signal corresponding to the degree of inclination and vibration. The geomagnetic sensor 32 is a sensor that senses the magnitude and direction of a magnetic field and converts it into an electrical signal corresponding to the direction.

  The touch sensor 33 is a sensor that senses contact with the surface. The touch sensor 33 is a means for inputting owner information through contact with the owner. The touch sensor 33 is, for example, a touch panel configured in the display unit 62 described later, and enables input operations such as tap and slide. A tap is a short touch of the surface with a finger, and a slide is a touch while moving the surface with a finger. However, the tap only indicates an operation with a short time of touching the surface, and the slide merely indicates an operation with a long time of touching the surface, and may be another name such as flick or swipe.

  The pulse sensor 34 is a sensor that contacts the owner and detects the pulse of the owner. The pulse sensor 34 is also a means for inputting the owner information through contact with the owner. As the pulse sensor 34, for example, a sensor that detects a pulse by irradiation and reflection of ultraviolet rays can be used. The temperature sensor 35 is a sensor that contacts an owner and converts it into an electrical signal corresponding to the body temperature of the owner. This temperature sensor 35 is also a means for contacting the owner and inputting the owner information.

  The camera 36 is a device that captures still images or moving images and inputs them as image data and moving image data. The microphone 37 is an input device that converts ambient sound into an electrical signal.

(Information conversion unit, owner information output unit)
The information conversion unit 41 is a processing unit that converts the owner information input by the owner information input unit 3 into a format suitable for the processing of the business support system A and the recognition of staff and managers. The conversion of information includes conversion of signals from the acceleration sensor 31, the geomagnetic sensor 32, the pulse sensor 34, and the temperature sensor 35 into parameters corresponding to detection information such as inclination, vibration, direction, pulse, and body temperature. The information conversion includes conversion of a signal input from the touch sensor 33 into a pulse signal.

  Further, the information conversion includes processing for converting into parameters indicating the posture of the owner, the degree of opening / closing of the heel, the facial expression, etc. based on the image data and moving image data captured by the camera 36. Furthermore, the conversion of information includes a process of converting a signal input from the microphone 37 into a parameter indicating the volume of sound.

  The information conversion unit 41 does not need to convert all the information input from the owner information input unit 3. For example, the information input from the owner information input unit 3 may be output to the owner information output unit 42 as it is, and the communication unit 1 may transmit this to the management device S1 and the management server S2. In this case, the management device S1 and the management server S2 have an information conversion unit that converts the information as described above.

  The owner information output unit 42 is a processing unit that outputs the owner information together with the identification information and position information of each wearable device D1, and transmits the information to the communication unit 1. Based on the identification information, the position information, and the owner information output by the owner information output unit 42, the manager using the management device S1 and the management server S2 that has received the identification information, the position information, and the owner information, Can be grasped.

(Notification Information Reception Department)
The notification information receiving unit 5 is a processing unit that receives external notification information received by the communication unit 1 according to conditions. The notification information reception unit 5 includes a condition determination unit 51 and a notification information determination unit 52. The condition determination unit 51 is a processing unit that determines a condition included in the notification information and determines whether or not to accept the condition. For example, the condition determination unit 51 determines whether the notification information is addressed to itself based on the position information included in the notification information and the position information of the wearable device D, and accepts only the notification information addressed to itself. Thereby, for example, only staff in a predetermined area can receive specific notification information.

  The notification information determination unit 52 is a processing unit that determines what type of notification information is received by the condition determination unit 51 and outputs the notification information to a corresponding processing unit in the notification information output unit 6. For example, the notification information determination unit 52 outputs a notification by vibration to the vibration unit 61 described later, and outputs a notification by screen display to the display unit 62 described later.

(Notification information output part)
The notification information output unit 6 is a processing unit that transmits the notification information received by the notification information receiving unit 5 through at least contact with the owner. The notification information output unit 6 includes a vibration unit 61, a display unit 62, and a level limiting unit 63. The vibration unit 61 is a device that outputs notification information by vibration. The vibration unit 61 is means for transmitting notification information to the owner through contact with the owner. As the vibration unit 61, for example, a vibrator that generates vibration using a motor as a drive source can be used. The vibration unit 61 can output not only continuous vibration but also intermittent vibration according to the pulse signal according to the notification information.

  The display unit 62 is a display that displays an image visually recognized by the user, such as a still image, a moving image, and text. The display unit 62 can display a screen interface for input by the touch sensor 33.

  The level adjustment unit 63 is a processing unit that adjusts the magnitude of vibration of the vibration unit 61 in accordance with the owner information input from the owner information input unit 3. For example, when it can be determined that the vehicle is moving based on a signal from the acceleration sensor 31, the magnitude of the vibration can be increased. However, for example, when it can be determined that the vehicle is moving by an elevator, vibration can be reduced. Further, based on the signal from the microphone 37, when the ambient noise is large, the vibration can be increased. The magnitude of the vibration can be determined by selecting from levels set in advance in stages.

  The wearable device D includes a storage unit that stores information necessary for the processing of each unit, although not shown. Information stored in the storage unit includes information input / processed / outputted in each unit, various settings such as reception frequency, vibration level, threshold value, identification information of each wearable device D, authentication information of the owner And map information of the installation area of the access point P.

[Management device, management server]
The management device S1 and the management server S2 will be described as a management apparatus 7 having a common processing unit. The management device 7 includes a communication unit 71, an input unit 72, an authentication unit 73, a display unit 74, a notification information generation unit 75, and a condition setting unit 76. The communication unit 71 is a processing unit that transmits / receives information to / from each wearable device D and the management apparatus 7 via the network N.

  The communication unit 71 functions as a receiving unit that receives holder information and position information from the wearable device D, and a transmission unit that transmits notification information generated by a notification information generating unit 75 described later according to the position information.

  The input unit 72 is a processing unit that inputs various types of information necessary for the management apparatus 7. The input unit 72 includes a touch panel, a keyboard, a mouse, and the like. The touch panel includes one configured in a display unit 74 described later.

  The authentication unit 73 is a processing unit that authenticates login based on the authentication information of each staff received from the wearable device D. The authentication unit 73 resets the login when a predetermined time comes. For example, a predetermined time is set as a specific time after the end of business. As a result, when the wearable device D is used by a large number of unspecified staff, the login is reset when the date changes, so that the other staff can use it.

  The display unit 74 is a processing unit that displays various types of information necessary for the management apparatus 7. The display unit 74 can display, for example, which staff is in which area based on the owner information and position information received by the communication unit 71. The display unit 74 can display a screen interface for input by the input unit 72.

  The notification information generation unit 75 is a processing unit that generates notification information for the owner in response to an input from the input unit 72. For example, the notification information generation unit 75 converts a signal from the touch panel into a pulse signal. The condition setting unit 76 is a processing unit that sets a destination condition of notification information by an input from the input unit 72. For example, the input unit 72 can set conditions for limiting the destination of the notification information to the wearable device D at a specific position. That is, it is possible to specify a desired area and notify only the staff in that area. It is also possible to set conditions for limiting the destination to the wearable device D that is moving and the wearable device D that is stationary. Various conditions can be set for this condition.

  Although not shown, the management device 7 also includes a storage unit that stores information necessary for the processing of each unit described above. Information stored in the storage unit includes various settings such as information input, processed, and output in each of the above units, conditions, threshold values, identification information of the management device 7, identification information of each wearable device D, owner Authentication information, map information of the installation area of the access point P, and the like.

[Processing procedure]
An example of the processing of the present embodiment as described above will be described with reference to FIGS. Note that a processing method according to the following procedure is also an embodiment of the present invention.

[Output location information]
In a public facility or a commercial facility, a stub that performs a task of providing a service to a customer starts by wearing a wearable device D on his / her own arm. At this time, the wearable device D transmits the position information to the management device 7. Such position information output processing will be described with reference to the flowchart of FIG.

  First, when the staff activates the wearable device D and inputs his / her authentication information using the touch sensor 33, the communication unit 1 transmits the identification information of the wearable device D to the management apparatus 7. In the management device 7, the authentication unit 73 authenticates the login (step 101). With this authentication, which wearable device D is used by which staff is registered in the storage unit of the management apparatus 7.

  The communication unit 1 scans a beacon from the access point P (step 103), assuming that it is a preset scan timing (YES in step 102). That is, the information transmitted by the access point P is received. This scan is repeated until position information is detected from the signal received by the signal detector 21 (NO in step 104).

  When the signal detection unit 21 detects position information (YES in step 104), the position determination unit 22 determines the current position where the wearable device D exists based on the position information (step 105). The position information indicating the current position is, for example, in units of a predetermined area where each access point P exists.

  The holder information output unit 42 outputs the determined position information to the communication unit 1 together with the identification information of each wearable device D (step 106). The communication unit 1 transmits the input identification information and position information to the management device 7 (step 107).

  At this time, the various owner information input to the wearable device D as described above is also output by the owner information output unit 42 and transmitted by the communication unit 1. That is, various owner information based on information input from the pulse sensor 34, the temperature sensor 35, the camera 36, and the microphone 37 is managed by the communication unit 1 via the information conversion unit 41 and the owner information output unit 42. 7 is transmitted.

  The communication unit 71 of the management device 7 receives the identification information and position information of each wearable device D. The display unit 74 displays the current position and owner information for each wearable device D. Thereby, the administrator can grasp which staff is in which area. In addition, the status of each staff can be grasped from various owner information. For example, the pulse of the staff wearing each wearable device D, body temperature, posture, opening / closing degree of the heel, surrounding volume, and the like are displayed on the display unit 74. Thereby, the administrator can grasp the situation of the staff.

  Note that the next output of the current position waits until a preset periodic scan timing (NO in step 102), and when the scan timing comes (YES in step 102), the processing after step 103 is performed. The owner information is also transmitted as described above in accordance with the transmission of the current position at the regular scan timing or at a timing set separately.

  Further, when the staff taps the display unit 62 or the like, the touch sensor 33 detects this, and a pulse signal corresponding to the tap is transmitted to the management device 7 as owner information.

[Move detection]
Next, processing when the staff moves will be described with reference to the flowchart of FIG. First, the distance determination unit 23 in the wearable device D determines the movement distance, and the direction determination unit 24 determines the movement direction (step 201). That is, the distance determination unit 23 counts the number of steps based on the acceleration detected by the acceleration sensor 31. The direction determination unit 24 determines the moving direction based on the geomagnetism detected by the geomagnetic sensor 32.

  The prediction unit 25 predicts the position of the moving destination based on the number of steps from the current position, the moving direction, and preset map information (step 202). For example, the destination area is predicted. The timing adjustment unit 11 waits until the change in the number of steps within the set time exceeds the threshold (NO in step 203). When the change in the number of steps within the set time exceeds the threshold (YES in step 203), the timing adjustment unit 11 performs a beacon scan (step 204).

  The beacon scan is performed until the signal detection unit 21 detects position information from the received information (NO in step 205). When the signal detection unit 21 detects position information (YES in Step 205), the position determination unit 22 determines a position where the wearable device D currently exists based on the position information (Step 206). For example, the destination area is determined.

  The comparison unit 26 determines whether or not the predicted position matches the position obtained by scanning (step 207). For example, it is determined whether the predicted area matches the scanned area. If they match (YES in step 207), the owner information output unit 42 outputs the area as the current position (step 210), and the communication unit 1 transmits it to the management device 7 (step 211). Also in this case, the owner information is transmitted as described above.

  If the positions do not match (NO in step 207), if the number of scans does not exceed the set value, scanning is performed again (step 204). When the scan and the subsequent processing (steps 204 to 207) are repeated and the number of scans exceeds the set value (YES in step 208), the correction unit 27 determines the direction determined by the direction determination unit 24 as an error of the geomagnetic sensor 32 Is corrected (step 209). Thereafter, the processing after step 201 is performed.

[Send notification information]
A process in which the management apparatus 7 transmits notification information to each wearable device D based on the received owner information will be described with reference to the flowchart of FIG. First, the administrator inputs a condition for designating a destination to which the notification information is transmitted from the input unit 72, and this is set by the condition setting unit 76 (step 301). The condition is, for example, information that designates the receiving destination as a specific area.

  Then, the administrator inputs notification information from the input unit 72 (step 302). The notification information generation unit 75 generates the input notification information (step 303). For example, when a tap or a desired vibration pattern is selected by the input unit 72 as notification information, a corresponding pulse signal is generated. The communication unit 71 transmits the generated notification information together with the condition to the wearable device D (step 304).

[Output notification information]
The process of the wearable device D that has received the notification information will be described with reference to the flowchart of FIG. The communication unit 1 of the wearable device D receives the notification information (step 401). The condition determining unit 51 of the notification information receiving unit 5 determines whether or not the notification information is addressed to the user from the condition received together with the notification information and the current position determined by the current position determining unit 2 (step 402). If it is addressed to itself (YES in step 402), it is accepted as notification information (step 403). If it is not addressed to itself, the notification information is discarded (NO in step 402).

  The notification information determination unit 52 determines the content of the notification information (step 404). For example, contents such as a vibration pattern and a screen display are determined. The notification information output unit 6 outputs notification information based on the determination result by the notification information determination unit 52 (step 405). For example, in the case of a pulse signal indicating a tap or a vibration pattern, the vibration unit 61 vibrates according to the pulse signal. In the case of an image or a character indicating the contact content, the contact content is displayed on the display unit 62. The level adjustment unit 63 adjusts the magnitude of vibration based on information input from the owner information input unit 3.

  For example, when the staff is moving or working, the vibration is increased because the staff hardly senses the vibration. When moving by an elevator, vibrations are noisy and can be heard in the surroundings, so vibration is reduced. Further, based on the signal from the microphone 37, the vibration increases when the surrounding is quiet, and the vibration increases when the surrounding noise is large.

[Application mode]
In the present embodiment, a staff or customer wears the wearable device D, so that it is possible to construct a business support system at a service providing site of “person” and “person”. For example, it can be used for staff support in actual shops, stations, airports, hospitals, schools, and events. A more specific application mode of this embodiment will be described.

(1) Position Detection In this embodiment, for example, a Bluetooth (registered trademark) beacon or the like can be used as a transmission device. According to this, more accurate position detection can be performed with less power consumption. However, in order to detect the position using the Bluetooth beacon, it is necessary to install a larger number of transmission devices than WiFi.

  Therefore, by using the WiFi access point P, it is possible to construct a system under conditions suitable for business support. First of all, since the existing transmitter can be used, installation cost is not required. In addition, for business support, it is sufficient if detection is possible in units of areas, even if the position is not detected by pinpoint. Further, as described above, power consumption can be suppressed by limiting the scan timing. In particular, by adjusting the scan timing using various sensors, both accurate position detection and power consumption suppression can be achieved.

  Further, since the wearable device D is determined to be worn on the arm, its posture is within a certain range. For this reason, it is easy to specify the direction by the geomagnetic sensor 32. For example, when worn on the left arm, the direction determination unit 24 can determine the downward direction of the wearable device D, that is, the 6 o'clock direction when an analog clock or the like is displayed, as the traveling direction. Therefore, for example, the accuracy can be improved by prohibiting the staff from looking at the screen while walking. In addition, the direction determination unit 24 can determine the direction from the acceleration change detected by the acceleration sensor 31 in consideration of whether the hand is raised or lowered.

  Furthermore, correct position detection can be maintained by correcting the geomagnetic sensor 32. For example, as shown in FIG. 8, it is assumed that the staff in area A has not moved, but the staff in area B has advanced 100 steps northeast. In this case, it can be predicted that the map information has moved from area B to area C. If the predicted area C matches the position determined by the position determination unit 22 by scanning, the position can be output as the current position.

  If they are different, the position detection by scanning is repeated again. If they remain different, the correction unit 27 corrects the direction as an error of the geomagnetic sensor 32. In general, the geomagnetic sensor 32 is reset by moving to the figure 8. For this reason, the staff may be urged to move the wearable device D to the figure 8 by vibrating the vibration unit 61 or displaying the fact on the display unit 62.

  Moreover, since the position of the staff who is providing the service can be grasped by the management apparatus 7 or the wearable device D by the position detection, it can be used for the performance of the team. Furthermore, it can be used for analyzing the relationship between the behavior of the staff and the results such as sales results.

(2) Improvement of operability By adopting various types of interfaces that are easy to operate according to the business, the app can configure the wearable device D and the management device 7 that do not bother busy staff and managers. it can. For example, it is possible to communicate casually so as not to be noticed by the customer using vibration instead of sound. In particular, the staff may vibrate strongly or for a long time when there is a movement so that the staff can be easily noticed. When the staff is quiet, the vibration may be weakened or shortened so that no vibration sound can be seen in the surroundings.

  As a screen interface for performing operation input, various screen interfaces can be prepared depending on business contents, users, places, and times, and can be changed by selecting as appropriate or automatically. With each screen interface, the wearable device D becomes a dedicated device according to the purpose. The screen interface has a simple configuration so that the operation in that case is not complicated.

  For example, a screen for tapping a menu button for selecting various conditions for narrowing down notification partners, such as everyone, group, one person, current position, and the degree of movement, and a screen for tapping a menu button for selecting a vibration pattern are prepared. . As a result, the notification information can be transmitted to a specific staff who meets the conditions with two taps of condition selection and vibration pattern selection. When switching screens, the number of layers is about two or three. If the vibration pattern is set by default, notification information can be transmitted simply by selecting a condition. As shown in FIG. 9, when an area to be transmitted is designated, when a button on which a plurality of areas are displayed is tapped, a vibration pattern is transmitted and the wearable terminal D vibrates. When sending to everyone, it is possible to eliminate the need for condition selection. As described above, a simple user interface design suitable for the purpose can eliminate the need for troublesome operations such as specifying each person to be notified.

  In addition, when a large number of unspecified staff members use the wearable device D at random, when the set time has passed, such as midnight, the wearable device D login is reset, You can start from the staff login. The various interfaces as described above may be changed on the management apparatus 7 side when abrupt changes are required.

(3) Utilization of Owner Information In the present embodiment, various business support can be performed by utilizing various owner information. First, in the office, the position of an employee who is a staff member can be grasped, so that the business can be smoothly advanced. For example, notification of the meeting time can be performed only for members who participate in the meeting. In addition, a member at a specific location can be guided by notifying the next meeting location. Since you can monitor where the people in the meeting are, it can be used to adjust the progress of meetings when there are members who are late.

  Check the status of the staff from information such as the pulse obtained from the pulse sensor 34, the body temperature obtained from the temperature sensor 35, the posture obtained from the camera 36, the degree of opening / closing of the heel, the face orientation, etc., and appropriate advice is displayed on the screen. You can be notified. For example, since the degree of concentration at desk work, the degree of sleepiness, and the degree of need for rest can be determined from these situations, guidance and advice for refreshing can be notified together with vibration on the screen display. That is, the owner information is useful for the health care of the staff.

  Furthermore, in the work of performing various treatments such as medical treatment, osteopathy, trimming, massage, and acupuncture, various information can be obtained by wearing the wearable device D on both the staff side and the customer side to be treated. For example, the treatment content can be estimated from time and movement. In the massage or the like, since the staff makes a specific movement within a predetermined time, this is detected based on a signal from the acceleration sensor 31 and the treatment content is estimated. While recording such treatment contents, the fluctuation of the customer's pulse corresponding to this is recorded. Thereby, what kind of treatment was effective can be determined.

[Function and effect]
The wearable device program according to the present embodiment includes a communication process for transmitting / receiving information to / from an external device, and an access received by the communication process to a computer included in the wearable device D having a mounting part B that the owner wears on his / her body. Based on the position information from the point P, the current position determination process for determining the position where the wearable device D exists, and the owner information that is the information of the owner of the wearable device D through at least contact with the owner The owner information input process to be input, the owner information output process to be transmitted to the outside by the communication process by outputting the owner information together with the position information, and the notification information from the outside received by the communication process, the current position By the notification information reception process and the notification information reception process that are received according to the position determined by the determination process The only with notification information, to execute the notification information output process which transmits through contact with at least holder.

  Accordingly, the wearable device D is based on the position information from the access point P received by the communication unit 1 and the communication unit 1 that transmits / receives information to / from the outside, the wearing unit B that the owner wears on the body. The current position determination unit 2 for determining the position where the owner exists, the owner information input unit 3 for inputting the owner information, which is the owner's information, through at least contact with the owner, and the owner The position where the current position determination unit 2 determines the owner information output unit 42 that transmits the information to the outside by the communication unit 1 by outputting the information together with the position information, and the external notification information received by the communication unit 1. The notification information receiving unit 5 that receives the notification information and the notification information output unit 6 that transmits the notification information received by the notification information receiving unit 5 through at least contact with the owner.

  According to the present embodiment as described above, the notification information is transmitted to the staff by contact, so that the influence on the surroundings can be suppressed and the desired staff can be easily contacted. In particular, since the notification information can be received according to the position of the staff, only the staff at a specific position can receive the notification.

  Also, the wearable device program of the present embodiment causes a computer to execute timing adjustment processing for changing the reception timing of position information from the access point P by communication processing according to the situation. Thereby, the wearable device D has the timing adjustment part 11 which changes the reception timing of the positional information from the access point P by the communication part 1 according to a condition.

  Thus, by changing the reception timing from the access point P according to the situation, it is possible to achieve both suppression of power consumption due to useless reception and accurate position detection.

  The above situation can be the moving distance of the owner, the time zone, or the frequency of notification information from the outside received by the communication unit 1. As a result, the more the staff moves, the more the reception frequency is increased, and the less the staff movement, the less the reception frequency, so that the position can be accurately grasped while saving power consumption.

  The wearable device program according to the present embodiment is based on a distance determination process for determining a moving distance of the owner based on a signal input from the acceleration sensor 31 and a signal input from the geomagnetic sensor 32 to the computer. Based on the direction determination process for determining the moving direction of the holder, the distance determined by the distance determination process, and the direction determined by the direction determination process, a prediction process for predicting the movement position, and a prediction process When the predicted movement position is different from the movement position determined by the current position determination process, the correction process for correcting the direction determined by the direction determination process, the movement position predicted by the prediction process, and the current position determination When the movement position determined by the process matches, a transmission process for transmitting the position information of the movement position to the outside is executed.

  Thereby, the wearable device D has the acceleration sensor 31 and the geomagnetic sensor 32, and the current position determination unit 2 determines the moving distance of the owner based on the signal input from the acceleration sensor 31. And a direction determining unit 24 that determines the moving direction of the owner based on a signal input from the geomagnetic sensor, a distance determined by the distance determining unit 23, and a direction determined by the direction determining unit. When the movement position predicted by the prediction unit 25 that predicts the movement position and the movement position predicted by the prediction unit 25 are different from the movement position determined by the position determination unit 22, the movement direction detected by the direction determination unit 24 is corrected. The communication unit 1 moves to the movement position when the movement position predicted by the prediction unit 25 matches the movement position determined by the position determination unit 22. It transmits the location information to the outside.

  For this reason, the movement position can be accurately determined using the acceleration sensor 31 and the geomagnetic sensor 32 together with the position information from the access point P. It can also be corrected when there is an error in the geomagnetic sensor 32.

  In addition, the management program of the present embodiment includes a reception process for receiving the owner information and position information from the wearable device program, and a display process for displaying the owner information and position information received by the reception process. The notification information generation process for generating the notification information for the owner and the transmission process for transmitting the notification information generated by the notification information generation process according to the position information are executed.

  As a result, the management device 7 receives the owner information and position information from the wearable device D, the display unit 74 that displays the owner information and position information received by the communication unit 71, and the owner. A notification information generation unit 75 that generates the notification information, and a communication unit 71 that transmits the notification information generated by the notification information generation unit 75 according to the position information.

  Therefore, the administrator can grasp the position of the staff and generate and transmit appropriate notification information. Further, the manager can analyze the relationship between the behavior of the staff and the result of sales, etc., and can use it for appropriate staff assignment, staff education, and the like.

[Other Embodiments]
The present invention is not limited to the above embodiment. The wearable device D does not have to be set to have all the above-described configurations. For example, the information conversion unit 41 may be provided on the management device 7 side. The notification information may be transmitted and received between the wearable devices D. That is, the wearable device D has a notification information generation unit and a condition setting unit, generates notification information according to the input from the owner information input unit 3 and the conditions of the condition setting unit, and matches the conditions. It is good also as a structure which transmits with respect to the wearable device D. FIG.

  For example, the touch sensor 33 may detect a customer's tap and transmit it to other customers as vibration. That is, each customer may wear and use the wearable device D distributed on site. Also in this case, as shown in FIG. 9, the transmission destination may be selected by selecting one of the areas displayed on the screen.

  The attachment to the body by the attachment part only needs to be possible to the extent that vibrations can be detected. In addition to the arm, it may be worn at any position on the body such as fingers, head, neck, chest, waist, and feet. For this reason, the mounting portion may also be an adhesive tape, a double-sided adhesive sheet, a hook-and-loop fastener, etc., in addition to a band, belt, string, glasses, earplugs, and the like. Clothing, hats, supporters, accessories, footwear, and the like may be used as the mounting portion. The main unit may not touch the skin directly. That is, the contact for information transmission may be direct to the skin or indirect with a part of the wearing part interposed.

DESCRIPTION OF SYMBOLS 1 Communication part 11 Timing adjustment part 2 Present position determination part 21 Signal detection part 22 Position determination part 23 Distance determination part 24 Direction determination part 25 Prediction part 26 Comparison part 27 Correction part 3 Owner information input part 31 Acceleration sensor 32 Geomagnetic sensor 33 Touch sensor 34 Pulse sensor 35 Temperature sensor 36 Camera 37 Microphone 41 Information conversion unit 42 Owner information output unit 5 Notification information reception unit 51 Condition determination unit 52 Notification information determination unit 6 Notification information output unit 61 Vibration unit 62 Display unit 63 Level adjustment Unit 7 management device 71 communication unit 72 input unit 73 authentication unit 74 display unit 75 notification information generation unit 76 condition setting unit

Claims (8)

A computer equipped with a wearable device having a wearing part that the owner wears on his / her body,
A communication process for sending and receiving information to and from the outside;
A current position determination process for determining a position where the wearable device is present based on position information from the transmission device received by the communication process;
Owner information input processing for inputting owner information, which is information of the owner of the wearable device, through at least contact with the owner;
By outputting the holder information together with the position information, the holder information output process for transmitting to the outside by the communication process;
Notification information reception processing for receiving notification information from outside received by the communication processing according to the position determined by the current position determination processing;
Notification information output processing for transmitting the notification information received by the notification information reception processing at least through contact with the owner;
A program for a wearable device, characterized in that   The wearable device program according to claim 1, wherein the computer causes the computer to execute a timing adjustment process for changing a reception timing of the position information from the transmitting apparatus according to the communication process according to a situation.   The wearable device program according to claim 2, wherein the situation is a movement distance of the owner.   The wearable device program according to claim 2, wherein the situation is a time zone. The wearable device program according to claim 2, wherein the situation is a frequency at which a communication unit included in the wearable device receives notification information from outside. In the computer,
Based on a signal input from the acceleration sensor, a distance determination process for determining a moving distance of the holder,
Based on a signal input from a geomagnetic sensor, a direction determination process for determining a moving direction of the owner,
A prediction process for predicting a moving position based on the distance determined by the distance determination process and the direction determined by the direction determination process;
A correction process for correcting the direction determined by the direction determination process when the movement position predicted by the prediction process is different from the movement position determined by the current position determination process;
When the movement position predicted by the prediction process matches the movement position determined by the current position determination process, transmission processing for transmitting position information of the movement position to the outside;
The wearable device program according to any one of claims 1 to 5, wherein the program is executed. A wearing part that the owner wears on his / her body,
A communication unit that transmits and receives information to and from the outside;
Based on the position information from the transmitting device received by the communication unit, a current position determination unit that determines a position where the owner exists,
A holder information input unit for inputting the holder information, which is information of the holder, through at least contact with the holder;
By outputting the holder information together with the position information, a holder information output unit that causes the communication unit to transmit outside, and
A notification information receiving unit that receives external notification information received by the communication unit according to the position determined by the current position determination unit;
A notification information output unit for transmitting the notification information received by the notification information reception unit through at least contact with the owner;
A wearable device comprising: Having an acceleration sensor and a geomagnetic sensor,
The current position determination unit
A distance determination unit that determines a moving distance of the owner based on a signal input from the acceleration sensor;
A direction determining unit that determines a moving direction of the owner based on a signal input from a geomagnetic sensor;
A prediction unit that predicts a movement position based on the distance determined by the distance determination unit and the direction determined by the direction determination unit;
A correction unit that corrects the movement direction detected by the direction determination unit when the movement position predicted by the prediction unit is different from the movement position determined by the current position determination unit;
Have
The communication unit transmits position information of the movement position to the outside when the movement position predicted by the prediction unit matches the movement position determined by the current position determination unit. 8. The wearable device according to 7 .

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