JP2734259B2 - Dialogue history creation device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a dialog history creating apparatus, and more particularly, to a dialog history creating apparatus for creating and displaying a dialog history of a dialog apparatus including an operation unit, a control unit, and an output unit.

[0002]

2. Description of the Related Art Conventionally, this type of dialogue history creating apparatus has a configuration in which, for example, a dialogue apparatus using a keyboard as an input device has a recording device for monitoring an input signal and recording an operation history for each command. It was (* 63-
No. 119476).

[0003]

In this conventional dialog history creating apparatus, although it is effective for simply recording the operation history, a change in the state of the dialog apparatus due to the operation is not recorded. There is a problem that it is inappropriate for recording a conversation history for the purpose of evaluation.

[0004]

According to a first aspect of the present invention, there is provided an interactive history creating apparatus for creating an interactive history of an interactive apparatus including an operation unit, a control unit, and an output unit. An operation code recording device that records in advance the name of the operation to be performed and an operation code signal that the operation unit sends to the control unit based on the operation, and an operation code signal output by the operation unit during work. An operation signal conversion device that detects and outputs an operation content by referring to the operation code recording device, an output code signal that the control unit sends to the output unit, and an operation name of the output unit based on the output code signal and And an output signal for detecting the output code signal during operation and outputting the display content of the output unit by referring to the output code recording device. Conversion device, a response recording device that sequentially records the change of the display content due to a series of operations, and a label is sequentially added to the display content output by the output signal conversion device and recorded in the response recording device, A first response determination for changing the label by comparing the display content output by the output signal conversion device with a display content recorded in the response recording device at a predetermined time during interactive work; A state transition creating apparatus for creating a state transition diagram by assigning an arc having an operation name output by the operation signal conversion apparatus as an attribute to a plurality of states by a series of operations with the labels different from each other as independent states; , A display device for displaying the state transition diagram, or an exception response record for specifying a mask of a specific portion of a specific display content of the display content by a series of operations The display content output by the output signal conversion device at a predetermined time during the interactive work is compared with the display content recorded in the response recording device, and the exception response recording device is referred to. And a second response determination device that adds a new label only to the display content indicating the state transition caused by the operation.

[0005]

According to the present invention, regarded as different display content different states appear in a series of operations, by combining an arc with those operation contents as attributes, it can be displayed dialog history as a state transition diagram .

Further, in the present invention , when a display content is compared, a specific portion of a specific display content is masked, so that only a change caused by an operation is determined as a state transition. By ignoring state changes that are not directly related to the dialog, a dialog history that is more suitable for evaluation of the operation procedure can be displayed.

[0007]

Next, the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an example for explaining the present invention , and FIG. 2 is a diagram showing an example of recorded contents of an operation code recording device constituting the example shown in FIG.

In FIG. 1, an operation unit 101 and a control unit 10
The dialogue history creation device of the present example , which creates a dialogue history of the dialogue device 100 including the output unit 103 and the output unit 103, uses the operation unit 1 based on the name and operation of the operation performed on the operation unit 101.
An operation code recording device 11 that pre-records an operation code signal associated with an operation code 01 to be transmitted to the control unit 102 and an operation code signal output by the operation unit 101 during work and refers to the operation code recording device 11 An operation signal conversion device 12 that outputs the operation content in an output code recording device 14 that previously records an output code signal sent from the control unit 102 to the output unit 103 and an operation name of the output unit 103 based on the output code signal; The output unit 1 detects the output code signal at the time of work and refers to the output code recording device 14 to output the signal.
An output signal converter 13 for outputting the display contents of No. 03, and a dialog history recording device 15 for recording the operation contents and the display contents in association with each other .

Next, the operation of this embodiment will be described.

The operation unit 101 includes physical input means such as buttons and keys, and sends an operation code signal corresponding to an operator's input to the control unit 102. The control unit 102 performs a predetermined process according to the transmitted signal, and sends a response content to the output unit 103. The output unit 103 includes a liquid crystal, a CRT,
A display unit such as an LED is provided, and the display content is updated according to the output code signal sent from the control unit 102.

The operation code recording device 11 records an operation code signal and the corresponding operation content in advance. FIG. 2 shows an example of the recorded contents of the operation code recording device 11, in which the operation code signal 21 and the corresponding operation contents 22 are recorded in association with each other. At the time of the operator's interactive work, the operation signal conversion device 12 detects the operation code signal, and converts the operation code signal into one of the operation contents 22 by referring to the operation code recording device 11. In the output code recording device 14, an output code signal sent from the control unit 102 to the output unit 103 and a rule for updating the display content corresponding to the output code signal are recorded in advance.

The output signal conversion device 13 detects an output code signal at the time of conversation and refers to the output code recording device 14 to reproduce and output the display contents of the output section 103. The conversation history recording device 15 records this display content and the operation content output by the operation signal conversion device 12 in association with each other as a conversation history.

FIG. 3 is a diagram showing an example of the recorded contents up to the creation of the conversation history in this embodiment .

Next, the dialogue history creation operation of this embodiment will be described with reference to FIGS. 1, 2 and 3. FIG.

Now, it is assumed that an operation code signal sequence 31 is obtained based on a series of operations by the operator. Operation signal converter 1
Reference numeral 2 refers to the operation code recording device 11, converts the operation code signal sequence 31 into operation contents 32, and outputs it. On the other hand, the output signal conversion device 13 monitors the output code signal sent from the control unit 102 to the output unit 103, and outputs the content displayed on the display unit of the interactive device 100 by referring to the output code recording device 14. I do.

In FIG. 3, a display content 33 indicates a change in the display content output from the output signal converter 13. Here, it is assumed that the interactive device 100 has a text display screen of, for example, 2 rows × 20 columns in the output unit 103. The conversation history recording device 15 records the operation contents 32 and the display contents 33 in a time-related manner, thereby recording the conversation history 3.
Create 4. However, the display content 35 indicates a change in display not caused by the operation.

FIG. 4 is a block diagram showing a first embodiment of the present invention .

In FIG. 4, an operation unit 101 and a control unit 10
The dialogue history creation device of the first embodiment, which creates a dialogue history of the dialogue device 100 composed of the output unit 103 and the output unit 103, uses the operation unit 101 based on the name and operation of the operation performed on the operation unit 101. An operation code recording device 11 for pre-recording an operation code signal to be transmitted to the control unit 102 in association with
An operation signal converter 13 that detects an operation code signal output by the operation unit 101 during operation and outputs operation contents by referring to the operation code recording device 11;
02 outputs an output code signal to be sent to the output unit 103 and the name of the operation of the output unit 103 based on the output code signal. , An output signal converter 13 for outputting the display content of the output unit 103, a response recording device 44 for sequentially recording changes in the display content by a series of operations, and a display content output by the output signal converter 13. Labels are sequentially added and recorded in the response recording device 44, and display contents recorded in the response recording device 44 with respect to display contents output by the output signal conversion device 13 at a predetermined time during the interactive work. And a response determination device 43 that changes the label by comparing the labels with each other. 12 and the state transition creating apparatus 42 Ruru be recorded by creating a state transition diagram to impart an arc having an operation name to be output as an attribute, and constitutes a display device 41 for displaying the state transition diagram.

FIG. 5 shows a first embodiment of the present invention .
And FIG. 6 is a diagram showing a display example of the display device in the first embodiment of the present invention .

Next, the operation of the first embodiment of the present invention will be described with reference to FIGS. 4, 5 and 6.

In FIG. 4, the interactive device 100, the operation code recording device 11, the operation signal conversion device 12, the output signal conversion device 13, and the output code recording device 14 are the same as those shown in FIG.
This is the same as each corresponding device described in the embodiment of the present invention.

The response judging device 43 includes the output signal converting device 13
Labels are sequentially assigned to the display contents sent from the server, and the display contents and the labels are recorded in the response recording device 44. In response to the display content output from the output signal conversion device 13 at a certain point in the interactive work, the response determination device 43
Up to this point, the display contents recorded in the response recording device 44 are compared, and if there is the same one, the same label is given, and the result is output to the state transition creating device 42. If they are not the same, a new label is given, and the display contents and the label are added to the response recording device 44.

In FIG. 5, for example, recorded contents 52 and 53
Have the same display content, and therefore are assigned the same label “R2”. The state transition creation device 42 is the response determination device 4
A state transition diagram is created by combining the labels output by the third unit 3 with arcs having the operation contents output by the operation signal conversion device 12 as attributes. The display device 41 is, for example, a CRT.
The state transition diagram is realized by a device or the like and displays a state transition diagram output by the state transition creation device 42. FIG. 6 shows an example of the displayed state transition diagram.

FIG. 7 is a block diagram showing a second embodiment of the present invention , FIG. 8 is a diagram showing a data format held by an exception response device constituting the second embodiment shown in FIG. 7, and FIG. the second of the present invention <br/> second embodiment in diagram illustrating an example of applying the label to the recording contents of the dialog history shown in Figure 3, Figure 10 is the present invention
It is a figure which shows the example of a display of a display apparatus in the Example of FIG.

In FIG. 7, the second embodiment is an interactive device 100, an operation code recording device 11, an operation signal conversion device 12, an output signal conversion device 13, and an output code recording device 1.
4, the display device 41, the state transition creation device 42, the response determination device 43, and the response recording device 44 are the same as the corresponding devices described in the first embodiment of the present invention , and the exception response device 17 is added. .

The exceptional response recording device 17 stores a mask in which a part of specific display contents is set as a non-judgment point. FIG. 8 shows an example of this mask designation, and an “*” indicates a non-judgment point. . When executing the labeling, the response determination device 43 reads out the data from the exceptional response recording device 71 and outputs “*”.
Ignore differences in parts. Therefore, a label for the recorded content 34 of the dialog history shown in FIG. 9 is given as a label 91 in FIG. As a result, the state transition diagram displayed on the display device 41 with respect to FIG. 9 is as shown in FIG.

In FIGS. 9 and 10, when a part of the display content changes without an input operation, for example, R1 and R4 of the label 51 shown in FIG. In some cases, it is more appropriate to create a state transition diagram to which the same label is assigned for evaluation.

[0029]

As described above, the present invention relates to a dialogue history creating apparatus for creating a dialogue history of a dialogue device including an operation unit, a control unit, and an output unit. And an operation code recording device that preliminarily records an operation code signal that the operation unit sends to the control unit based on the operation, and an operation code signal output from the operation unit during work and refers to the operation code recording device. An operation signal conversion device that outputs the operation content by doing, an output code recording device that records in advance the output code signal sent by the control unit to the output unit and the name of the operation of the output unit by the output code signal, An output signal converter that detects the output code signal and outputs the display content of the output unit by referring to the output code recording device, and a response that sequentially records changes in the display content due to a series of operations Recording device and the display content output by the output signal conversion device are sequentially added to the label and recorded in the response recording device, and the display content output by the output signal conversion device at a predetermined time during the interactive work is added. A first response determination device that changes the label by comparing the display contents recorded in the response recording device with the display device, and an operation signal conversion device that converts different labels into independent states for a plurality of states by a series of operations. A state transition creating device that creates a state transition diagram by adding an arc having an operation name output as an attribute, and a display device that displays a state transition diagram, or a specific display of display contents by a series of operations An exception response recording device that specifies a mask for a specific part of the content, and a response recording device that records the display content output by the output signal conversion device at a predetermined time during an interactive operation. And a second response determination device that adds a new label only to the display content indicating the state transition caused by the operation by comparing the display history with the display content and referring to the exceptional response recording device, and Since it can be displayed as a transition diagram, there is an effect that the situation of the interactive work can be grasped visually and intuitively. Furthermore, since only the change in the display content caused by the operation is displayed as the state transition, it is possible to further facilitate the examination of the dialogue situation.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an example for explaining the present invention .

FIG. 2 is a diagram showing an example of recorded contents of an operation code recording device constituting the example shown in FIG. 1;

FIG. 3 is a diagram showing an example of recorded contents up to the creation of a dialog history in the example shown in FIG. 1;

FIG. 4 is a block diagram showing one embodiment of the present invention .

FIG. 5 is a diagram showing an example in which labels are added to the recorded contents of the dialog history shown in FIG. 3 in the first embodiment of the present invention .

FIG. 6 is a diagram showing a display example of a display device in the first embodiment of the present invention .

FIG. 7 is a block diagram showing a second embodiment of the present invention .

FIG. 8 is a diagram showing a data format held by an exception response recording device constituting the second embodiment shown in FIG. 7;

FIG. 9 is a diagram showing an example in which labels are added to the dialog history contents shown in FIG. 3 in the second embodiment of the present invention .

FIG. 10 is a diagram illustrating a display example of a display device according to a second embodiment of the present invention .

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 Operation code recording device 12 Operation signal conversion device 13 Output signal conversion device 14 Output code recording device 15 Dialogue history recording device 41 Display device 42 State transition creation device 43 Response determination device 44 Response recording device 71 Exceptional response recording device 100 Interactive device 101 Operation unit 102 Control unit 103 Output unit

Claims (2)

(57) [Claims] An interactive history creating apparatus for creating an interactive history of an interactive device comprising an operation unit, a control unit, and an output unit, wherein the operation is performed based on a name of an operation performed on the operation unit and the operation. An operation code recording device that previously records an operation code signal in association with an operation code sent by the unit to the control unit, and detects an operation code signal output by the operation unit during work and refers to the operation code recording device. An operation signal conversion device that outputs operation contents, an output code recording device that previously records an output code signal that the control unit sends to the output unit, and an operation name of the output unit based on the output code signal, An output signal conversion device that detects the output code signal and outputs the display content of the output unit by referring to the output code recording device; and A response recording device sequentially recording of,
A label is sequentially added to the display content output by the output signal conversion device and recorded in the response recording device, and the display content output by the output signal conversion device at a predetermined time during interactive work is added to the display content. A first response determination device that changes the label by comparing the display content recorded in the response recording device with respect to the display content; A dialogue history creation device, comprising: a state transition creation device that creates an arcade having an operation name output from the operation signal conversion device as an attribute and creates a state transition diagram; and a display device that displays the state transition diagram. . 2. An exception response recording device for designating a mask of a specific portion of a specific display content of said display content by a series of operations, and said output signal conversion device outputting at a predetermined time during interactive work. The display content is compared with the display content recorded in the response recording device, and a new label is added only to the display content indicating the state transition caused by the operation by referring to the exception response recording device. interaction history creation device according to claim 1, characterized in that it comprises a second response determination apparatus.