JP2020166873A - System, system control method, control program, computer-readable recording medium recorded with control program, and information manager terminal - Google Patents

Abstract

To provide a system and a system control method that can prevent occurrence of a load on a care staff due to unnecessary notifications.SOLUTION: An information manager terminal 30 of a monitoring system 1 receives and displays information relating to output of a detection part 10, and accepts, from an information manager 90, instructions relating to care for a person to be cared for 70 who caused an event. A care staff terminal 40 is a mobile terminal carried by a care staff member 80 who provides care for the person to be cared for 70, and is structured so as to be able to receive the instructions accepted by the information manager terminal 30.SELECTED DRAWING: Figure 7

Description

The present invention relates to a system, a system control method, a control program, a computer-readable recording medium on which the control program is recorded, and an information manager terminal. In particular, the present invention relates to a system that cares for a subject, a control method of the system, a computer-readable recording medium that records a control program, and an information manager terminal.

In Japan, the longevity of life has become remarkable due to the improvement of living standards, the improvement of sanitary environment, and the improvement of medical standards due to the high economic growth after the war. For this reason, coupled with the decline in the birth rate, the aging society has a high aging rate. In such an aging society, it is expected that the number of people requiring long-term care will increase due to illness, injury, aging, and the like.

In facilities such as hospitals and welfare facilities for the elderly, care recipients may fall while walking or fall out of bed and be injured. Therefore, the development of a system for detecting the condition of the long-term care recipient or the like is being promoted so that the nurse or the caregiver can immediately rush to such a condition when the long-term care recipient or the like is in such a state.

In the nurse call system disclosed in Patent Document 1 as such a system, it is determined whether or not the patient has woken up or got out of bed from the image taken by the camera installed on the patient's bed. .. Then, when getting up or getting out of bed, the image taken by the camera is displayed on the nurse call master unit provided in the nurse station.

Japanese Unexamined Patent Publication No. 2014-90913

However, in the nurse call system disclosed in Patent Document 1, even when a specific patient gets up or gets out of bed, the caregiver or the nurse (hereinafter referred to as "care staff") is uniformly notified. .. On the other hand, in facilities such as hospitals and welfare facilities for the elderly, when a patient has a problem, the care staff is likely to be held accountable, and the care staff is constantly under pressure. Therefore, if the entire care staff is notified uniformly, unnecessary notification will be given to the care staff other than the care staff who should deal with the patient under such pressure. Every time the care staff receives an unnecessary notification, the work is interrupted or the content of the notification is checked to determine whether or not the patient should be treated, which causes an extra burden on the care staff. Resulting in. Further, when the movement of the patient is erroneously detected or when it is not necessary to deal with the patient, unnecessary notification is given, which causes a problem that the care staff is burdened.

In particular, some notifications from each target person need to be dealt with and some are unnecessary, and as a result of all notifications reaching the terminals of all staff members, there is a lot of unnecessary information as a result when viewed individually by staff members, which is important. There is a risk of overlooking information. In addition, even if the notifications are of the same type, in the case of elderly people who need long-term care, the physical function and cognitive function differ greatly depending on the resident, so the notification situation varies. As a result, whether care is necessary or not, and what kind of care is necessary even if it is necessary, differs from case to case. It is difficult to accurately judge and respond to them with only limited information from the sensor. On the other hand, care itself is a one-on-one task, and when something goes wrong, the individual who responds is likely to be responsible, and the staff is constantly exposed to the pressure and receives and responds to numerous notifications. , It will be a heavy burden mentally and physically.

The present invention has been made in view of the above-mentioned problems. Therefore, an object of the present invention is to provide a system capable of preventing a load on the care staff due to unnecessary notification, a control method of the system, a computer-readable recording medium on which a control program is recorded, and an information manager terminal. is there.

The above object of the present invention is achieved by the following means.

(1) A detection unit provided in each of the plurality of observation areas and detecting the movement of the target person in the observation area, and a predetermined event related to the target person in each of the observation areas based on the output of the detection unit. A determination unit that determines the presence or absence of the occurrence of the above, a management unit that transmits information regarding the output of the detection unit when the determination unit determines that the event has occurred, and an output of the detection unit from the management unit. An information manager terminal that receives and displays information and receives instructions from the information manager regarding the response to the target person who generated the event, and a mobile terminal carried by a staff member who responds to the target person. A system having a staff terminal capable of receiving the instruction received by the information manager terminal.

(2) The information manager terminal displays a function for causing the information manager to select whether or not to instruct the staff to respond to the target person, and the selection by the information manager is used as the instruction. Accept the system according to (1) above.

(3) The information manager terminal displays a function for causing the information manager to select the staff who responds to the target person, and accepts the selection by the information manager as the instruction (1). Or the system according to (2).

(4) The system according to (3) above, wherein when the selection of the staff is accepted by the information manager terminal, the staff terminal carried by the selected staff receives the instruction.

(5) When the determination unit determines that the event has occurred, the management unit transmits information about the target person acquired from the storage unit to the information manager terminal together with information regarding the output of the detection unit. The system according to any one of (1) to (4) above, wherein the information manager terminal displays information about the target person together with information about the output of the detection unit.

(6) The system according to (5) above, wherein the information about the target person includes information on the number of times the event related to the target person is determined to have occurred within a predetermined period.

(7) The system according to (5) or (6) above, wherein the information about the target person includes information on the number of times the target person has been dealt with within a predetermined period.

(8) The system according to (6) or (7) above, wherein the information manager terminal displays information on the number of times in a graph.

(9) The information manager terminal displays information about the output of the detection unit as real-time information, and at the same time, displays information about the target person as history information, any one of (5) to (8) above. The system described in one.

(10) The system according to any one of (1) to (9) above, wherein the detection unit detects a nurse call by the target person as a movement of the target person.

(11) A control method for a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal which is a mobile terminal carried by a staff member who responds to a target person. Based on the step (a) of detecting the movement of the target person in each of the observation areas by the detection unit and the output of the detection unit, the occurrence of a predetermined event regarding the target person in each of the observation areas is generated. A step (b) for determining the presence or absence, a step (c) for transmitting information regarding the output of the detection unit to the information manager terminal when it is determined that the event has occurred in the step (b), and the above. The step (d) in which the information manager terminal receives and displays the information related to the output of the detection unit transmitted in the step (c), and the target person who generated the event by the information manager terminal. A control method including a step (e) of receiving an instruction regarding a response to the information from an information manager and a step (f) of transmitting the instruction received in the step (e) to the staff terminal.

(12) A control program for controlling an information manager terminal of a system having a detection unit for detecting the movement of the target person, an information manager terminal, and a staff terminal carried by a staff member who responds to the target person. When it is determined that a predetermined event related to the target person has occurred, a display step of receiving and displaying information on the output of the detection unit and an instruction regarding the response to the target person who generated the event are given. A control program for causing an information manager terminal to execute a process including a reception step for receiving and a transmission step for transmitting an instruction received in the reception step to the staff terminal.

(13) A computer-readable recording medium on which the control program according to (12) above is recorded.

(14) An information manager terminal of a system having a detection unit for detecting the movement of the target person, an information manager terminal, and a staff terminal carried by a staff member who responds to the target person. When it is determined that the event has occurred, the display unit that receives and displays the information related to the output of the detection unit, the reception unit that receives the instruction regarding the response to the target person who generated the event, and the reception unit. An information manager terminal having a transmission unit that transmits an instruction received by the unit to the staff terminal.

In the monitoring system according to the present invention, when a predetermined event related to the care target person occurs, information regarding the output of the detection unit is transmitted to the information manager terminal. Then, the information manager terminal displays information regarding the output of the detection unit, and receives an instruction regarding the care of the care target person who has generated the event from the information manager. Therefore, the monitoring system does not have to uniformly notify the entire care staff by notifying the information manager when a predetermined event related to the care target person occurs. As a result, the monitoring system can prevent the care staff from being burdened by unnecessary notifications.

It is a figure which shows the whole structure of a watching system. It is a figure which shows the example of the detection part installed in the room of a care subject. It is a block diagram which shows the schematic structure of the detection part. It is a block diagram which shows the schematic structure of the management server. It is a block diagram which shows the schematic structure of an information manager terminal. It is a block diagram which shows the schematic structure of a care staff terminal. It is a sequence chart which shows the processing procedure of a monitoring system. It is a figure which shows an example of the screen displayed on an information manager terminal. It is a figure which shows other example of the screen which is displayed on the information manager terminal.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate description will be omitted. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing an overall configuration of a monitoring system according to the present embodiment, and FIG. 2 is a diagram showing an example of a detection unit installed around a bed in a care subject's room.

As shown in FIG. 1, the monitoring system 1 includes a plurality of detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals (staff terminals) 40. These are connected to each other by wire or wirelessly via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network so as to be communicable with each other. The network 50 may include repeaters such as repeaters, bridges, routers or cross-connects that relay communication signals. In the example shown in FIG. 1, the care staff terminal 40, the detection unit 10, the management server 20, and the information manager terminal 30 are mutually connected to each other in a wireless LAN including an access point 51 (for example, a LAN according to the IEEE 802.11 standard). It is communicably connected by the network 50.

The watching system 1 is arranged at an appropriate place according to the care target person (target person, watching target person) 70. The care target person 70 is, for example, a patient who needs nursing care due to illness or injury, a care recipient who needs nursing care due to deterioration of physical ability due to old age, or a person living alone. In particular, from the viewpoint of enabling early detection and early coping, the care target person 70 may be a person who needs the detection when a predetermined inconvenient event such as an abnormal state occurs in the person. Therefore, the monitoring system 1 is suitably arranged in buildings such as hospitals, welfare facilities for the elderly, and dwelling units, depending on the type of care recipient 70. In the example shown in FIG. 1, the watching system 1 is arranged in a facility including a plurality of rooms (living rooms) in which a plurality of care target persons 70 are accommodated and a plurality of rooms including a care station (also referred to as a nurse station).

The detection unit 10 is arranged in each living room which is an observation area of the care subject 70. In the example shown in FIG. 1, four detection units 10 are arranged in the living rooms of Mr. A, Mr. B, Mr. C, and Mr. D, who are the care target persons 70, respectively. The observation area of the detection unit 10 includes a bed 60. The care staff (staff) 80, who provides nursing or nursing care to the care target person 70, each carry a care staff terminal 40, which is a mobile terminal. However, the position, number, and the like of each configuration included in the monitoring system 1 are not limited to the example shown in FIG. For example, the management server 20 does not have to be located at the care station and may be an external server unit connected to the network 50.

(Detection unit 10)
FIG. 3 is a block diagram showing a schematic configuration of the detection unit. As shown in the figure, the detection unit 10 includes a control unit 11, a communication unit 12, a camera 13, a care call unit 14, and a voice input / output unit 15, which are connected to each other by a bus.

The control unit 11 is composed of a CPU (Central Processing Unit) and a memory such as a RAM (Random Access Memory) and a ROM (Read Only Memory), and controls and performs arithmetic processing of each part of the detection unit 10 according to a program. The control unit 11 may further include an HDD (Hard Disk Drive) as a memory.

The communication unit 12 is an interface circuit (for example, a LAN card) for communicating with other devices such as a management server 20, an information manager terminal 30, or a care staff terminal 40 via a network 50.

The camera 13 is arranged on the ceiling or the upper part of the wall of the living room, for example, and photographs the bed 60 of the care subject 70 directly below as an observation area, and outputs a captured image (image data). This captured image (also referred to as "video") includes still images and moving images. Although the camera 13 is a near-infrared camera, a visible light camera may be used instead, or these may be used in combination.

The control unit 11 recognizes the behavior of the care target person 70 from the captured image taken by the camera 13. This recognizing behavior includes "getting up" from the bed 60, "getting out of bed" away from the bed 60, and "falling" to fall on the floor or the like.

The control unit 11 detects an image silhouette (hereinafter, referred to as “human silhouette”) from a plurality of captured images (moving images). The human silhouette can be detected, for example, by extracting a range of pixels in which the difference is relatively large by the time difference in which the images whose shooting times are different are different. The human silhouette may be detected by a background subtraction method that subtracts a background image from a captured image. The recognition of getting up, getting out of bed, and falling is from the posture of the care recipient 70 (for example, standing, sitting, lying down, etc.) from the detected person silhouette, and getting up from the position relative to the installation in the living room such as the bed 60. Recognize the distinction between getting out of bed and falling (falling). These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit. In this case, the detection unit 10 functions as a "detection unit" and a "determination unit". Further, the present invention is not limited to this, and the management server 20 may perform all or most of these recognition processes, and the control unit 11 may only transmit the captured image to the management server 20. In this case, the detection unit 10 functions as a "detection unit", and the management server 20 functions as a "determination unit". When the control unit 11 recognizes any type of action, the control unit 11 transmits a notification that the action has occurred to the management server 20 or the like.

Here, when the work of the care staff 80 is a care work for the care target person 70, the contents of correspondence regarding each event will be described. "Wake up" is judged as an event, and if the judgment is within a predetermined time (wake up time set at the facility (for example, 7:00 to 8:00 am)), morning care is performed. This morning care includes face washing, tooth brushing assistance, denture wearing, change of clothes assistance, and the like. In addition, if it is an event of "getting out of bed", wheelchair transfer and walking assistance may be required. In addition to the events determined by the detection unit 10, regular (regular) events include beverages, meal assistance, excretion assistance, wheelchair transfer, walking assistance, and postural change (pressure ulcer prevention). For these regular events, the care call unit 14 and the like may generate an alert at a fixed time.

The care call unit 14 includes a push button type switch, and detects a care call (nurse call) when the switch is pressed by the care target person 70. The care call may be detected by a voice microphone instead of the push button type switch. When the switch of the care call unit 14 is pressed, that is, when the care call is detected, the control unit 11 transmits a notification to the management server 20 or the like via the communication unit 12 and the network 50.

The voice input / output unit 15 is, for example, a speaker and a microphone, and enables a voice call by transmitting and receiving a voice signal to and from the information manager terminal 30 via the communication unit 12. The voice input / output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

Further, the detection unit 10 transmits and receives microwaves to the bed 60 to detect a doppler shift type body motion sensor of the microwave generated by the body movement (for example, respiratory movement) of the care subject 70. You may also prepare. With this body movement sensor, the body movement of the chest (up and down movement of the chest) accompanying the breathing movement of the care subject 70 is detected, and the cycle of the body movement of the chest is disturbed or the chest is below a preset threshold value. When the amplitude in the body movement is detected, it is recognized as a micro movement abnormality.

In the present embodiment, an event that is a change in the state recognized by the detection unit 10 regarding the care target person 70 and should be notified (notified) to the care staff 80 such as getting up, getting out of bed, falling, and abnormal microbody movement. Is called an event. The event also includes a care call by the care call unit 14. That is, the detection unit 10 may detect the care call by the care target person 70 as the movement of the care target person 70 in the observation area. The detection unit 10 transmits information on the event that has occurred to the management server 20.

(Management server 20)
FIG. 4 is a block diagram showing a schematic configuration of the management server. The management server 20 functions as a "management unit" and includes a control unit 21, a communication unit 22, and a database 23. The management server 20 may be provided in the same building as the living room for the care recipient 70, or may be provided in a remote location and connectable via a network. For example, the management server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each configuration is communicatively connected to each other by a bus. The database 23 functions as a storage unit and stores various information about the event list, the care target person 70, and the care staff 80. Since the other control unit 21 and the communication unit 22 have the same functions as the respective configurations of the detection unit 10, detailed description thereof will be omitted.

The management server 20 functions as a determination unit alone or in cooperation with the detection unit 10, and the events such as getting up, getting out of bed, falling, and a care call detected by the detection unit 10 are related to which care target person 70. Judge (identify) whether or not. In this determination, the care target person 70 (that is, the resident of the room) associated with the room number in which the detection unit 10 that has detected the event is installed is determined. Then, the determined event type and the care target person 70 are associated with each other and added to the event list of the database 23. In the present embodiment, the care target person 70 is determined by reading the IC tag with an RFID reader provided in each room when the care target person 70 carries an IC tag. May be good. When there are a plurality of care target persons 70 in one room in a shared room or the like, the care target person 70 may be determined by arranging the detection unit 10 for each bed 60.

(Information manager terminal 30)
FIG. 5 is a block diagram showing a schematic configuration of an information manager terminal. The information manager terminal 30 is a so-called PC (Personal Computer), and includes a control unit 31, a communication unit 32, a display unit 33, an input unit 34, and an audio input / output unit 45, which are connected to each other by a bus. .. The control unit 31 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10.

The communication unit 32 is an interface for various local connections such as a network interface for wired communication according to a standard such as Ethernet (registered trademark) and a wireless communication interface according to a standard such as Bluetooth (registered trademark) and IEEE802.11. Communicate with each terminal connected to 50.

The display unit 33 is, for example, a liquid crystal display and displays various information. The display unit 33 displays, for example, an image captured by the detection unit 10.

The input unit 34 includes a keyboard, a numeric keypad, a mouse, and the like, and inputs various information.

The voice input unit 35 is, for example, a headset including a speaker and a microphone.

In the present embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various information in the facility to the information manager 90, and receives instructions. Further, by transmitting and receiving voice signals to and from the detection unit 10 or the care staff terminal 40 via the communication unit 32, it is possible to make a voice call with the care staff 80 and the like. Here, the information manager 90 is a manager who supervises a plurality of care staff 80s. The information manager 90 may manage not only one facility but also the care staff 80 working in a plurality of facilities in an integrated manner. The information manager 90 may also be called a care director.

Further, when the care staff 80 or the technical staff attaches the detection unit 10 to each room (living room) through the information manager terminal 30, the care staff 80 or the technical staff can associate the room number with the detection unit 10 or the bed 60 or the like. The position information of the installation object in the living room, that is, the contour information of the upward view by the camera 13 on the ceiling is calibrated and designated. In addition, identification information such as the name and ID number of the care subject 70 who is hospitalized or occupying is also associated with each room number.

(Care staff terminal 40)
FIG. 6 is a block diagram showing a schematic configuration of a care staff terminal. The care staff terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, and a voice input / output unit 45, which are connected to each other by a bus. The control unit 41 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, and a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43 composed of a liquid crystal or the like. The display unit 43 and the input unit 44 display to the care staff 80 various operation screens displaying a list of a plurality of events included in the event list, and accept various operations through the operation screens. The voice input / output unit 45 is, for example, a speaker and a microphone, and enables voice communication by the care staff 80 with another care staff terminal 40 via the wireless communication unit 42. The care staff terminal 40 is a device that functions as a user interface of the monitoring system 1, and can be configured by a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

At the start of business, the care staff 80 performs a login authentication process through the assigned care staff terminal 40. The care staff 80 inputs a staff ID and a password through the touch panels (display unit 43, input unit 44) of the care staff terminal 40, and transmits the staff ID and password to the management server 20. The management server 20 collates the authentication information stored in the database 23 and transmits the authentication result according to the authority of the care staff 80 to the care staff terminal 40 to complete the login authentication.

The detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 may include components other than the above components, or may not include a part of the above components. May be good.

(Procedure for monitoring system processing)
Hereinafter, the processing procedure of the monitoring system 1 will be described with reference to FIG. 7. The processing of the monitoring system 1 is controlled so as to prevent the occurrence of a load on the care staff 80 due to unnecessary notification.

FIG. 7 is a sequence chart showing the processing procedure of the watching system.

As shown in FIG. 7, first, the detection unit 10 detects the movement of the care target person 70 in the observation area or the care call by the care target person 70 (step S101). Then, the detection unit 10 outputs the detected movement of the care target person 70 or the information regarding the care call to the management server 20 (step S102).

The management server 20 receives information from the detection unit 10 and determines whether or not a predetermined event related to the care target person 70 has occurred (step S103). Specifically, the management server 20 determines, as the determination unit, whether or not a predetermined event regarding the care target person 70 has occurred in each of the observation areas of the detection unit 10 based on the output of the detection unit 10.

Subsequently, when the management server 20 determines that a predetermined event has occurred in step S103, the management server 20 proceeds to the process of step S104. Then, the management server 20 provides information on the output of the detection unit 10, information on the care target person 70 (hereinafter, also referred to as “care target person information”), and the like, as well as information indicating that an event has occurred. It is transmitted to 30 (step S104). The management server 20 manages at least one piece of information regarding the output of the detection unit 10, such as the name of the detected care recipient 70, the room number, the type of event that occurred, and the time when the event occurred. It is transmitted to the person terminal 30. Further, the management server 20 may transmit information such as an image taken by the detection unit 10 to the information manager terminal 30 as information regarding the output of the detection unit 10.

In addition, the care target person information may be stored in advance in the database 23 as a storage unit. Then, the management server 20 may acquire the information about the care target person 70 who generated the event from the information about the plurality of care target persons 70 stored in the database 23 and send it to the information manager terminal 30. Good. Further, the management server 20 may acquire the login information of each of the plurality of care staff 80s in advance from the care staff terminal 40, or may transmit the login information to the information manager terminal 30.

In addition, the information regarding the care target person 70 includes information on the number of times (hereinafter, also referred to as “event occurrence number”) that the predetermined event related to the care target person 70 is determined to have occurred within a predetermined period. The predetermined period may be, for example, the past one week including the day when the event related to the care subject 70 occurs, the past six days not including the day, one day of the day, and the like, but is not limited thereto. The number of event occurrences shall be updated each time it is determined that an event related to the care target person 70 has occurred.

Subsequently, the information manager terminal 30 displays a screen including the information received from the management server 20 in step S104 on the display unit 33 (step S105). The information manager terminal 30 processes in step S105 in order to prompt the information manager 90 to instruct the information manager 90 about the care (correspondence to the care target person 70) of the care target person 70 who generated the event determined in step S103. To execute.

FIG. 8 is a diagram showing an example of a screen displayed on the information manager terminal.

As shown in FIG. 8, the display unit 33 of the information manager terminal 30 displays, for example, a screen including a detection information display screen 331, a care target person information display screen 332, and a selection screen 333.

The detection information display screen 331 displays at least one piece of information such as the name of the detected care target person 70, the room number, the type of event that occurred, and the time when the event occurred, as information related to the output of the detection unit 10. ..

The care target person information display screen 332 displays, for example, information on the number of event occurrences related to the care target person 70 within a predetermined period. The care target person information display screen 332 may display information on the number of event occurrences numerically, may be displayed by a graph such as a bar graph or a line graph, or may be displayed by both numerical values and graphs. ..

The selection screen 333 is a screen for receiving an instruction regarding the care of the care target person 70 who generated the event from the information manager 90. The selection screen 333 may display only the option of instructing the logged-in care staff 80 as an option when instructing the care staff 80 to care for the care target person 70. Alternatively, the selection screen 333 may display the options for instructing all the care staff 80, while graying out the options for instructing the care staff 80 who are logged out. That is, the selection screen 333 selects whether or not to instruct the care staff 80 to care for the care target person 70, and / or selects the care staff 80 who cares for the care target person 70 to the information manager 90. Display the screen (function) to make it.

The display unit 33 of the information manager terminal 30 further displays a "live image display button" for displaying a live image of the room in which the notification was given (the room of the care target person 70 who generated the event). May be good. Then, when the information manager presses (clicks) the "live video display button", the information manager terminal 30 may display the live video in the window for displaying the live video. That is, the information manager terminal 30 may further display the live image captured by the detection unit 10 as information regarding the output of the detection unit 10. The window for displaying the live video may be displayed in advance, or may be displayed when the information manager presses the "live video display button". As a result, the information manager terminal 30 displays the information related to the output on the detection unit 10 as real-time information such as a live image, and at the same time, displays the care target person information as history information on the care target person information display screen 332. it can.

The information manager terminal 30 may display the information regarding the output of the detection unit 10 and the information on the number of event occurrences as the characteristic information of the care target person 70, so that the care target person 70 may actually need care. The information manager 90 is urged to judge whether or not the information is high. For example, when a care call event related to the care target person 70 occurs, the information manager terminal 30 displays the number of times the care call event occurs within a predetermined period as information on the characteristics of the care target person 70. As a result, the information manager terminal 30 can display whether or not the care target person 70 has a personality to easily call the care staff 80. Then, the information manager terminal 30 informs that when the number of occurrences of the event is large, the care call event is not a rare event for the care target person 70, and it is unlikely that the care target person 70 needs care. You can urge the administrator 90. On the other hand, when the number of times the event occurs is small, the information manager terminal 30 can prompt the information manager 90 to determine that the care call event is a rare event for the care target person 70 and the possibility is high.

Similarly, the information manager terminal 30 determines the number of events such as getting up, getting out of bed, or falling within a predetermined period when an event such as getting up, getting out of bed, or falling is generated for the care target person 70. It may be displayed as information on the characteristics of 70. The information manager terminal 30 can display whether or not the care target person 70 has a high degree of activity by displaying information on the number of times the event of getting out of bed occurs within a predetermined period, for example. Then, the information manager terminal 30 states that when the number of occurrences of the event is large, it is unlikely that the care target person 70 needs care because the event of getting out of bed is not a rare event for the care target person 70 with high activity. The information manager 90 can be prompted to make a decision. On the other hand, the information manager terminal 30 prompts the information manager 90 to determine that when the number of occurrences of the event is small, the event of getting out of bed is a rare event for the care target person 70 having a low activity, and the possibility is high. be able to.

Alternatively, the information manager terminal 30 displays information on the number of occurrences of a plurality of events such as a care call, getting up, getting out of bed, and falling, so that the care target person 70 is likely to need care or not. The information manager 90 may be prompted to make a proper judgment. For example, when the information manager 90 has a large number of out-of-bed events and a small number of fall events related to the care target person 70, the care target person 70 takes normal actions with high activity and independence. You may decide that you are unlikely to need care.

Subsequently, the information manager terminal 30 receives an instruction regarding care input from the information manager 90 via the input unit 34 (step S106).

The information manager terminal 30 gives an instruction regarding care on the selection screen 333 to select whether or not to instruct the care staff 80 to care for the care target person 70 and to select the care staff 80 who cares for the care target person 70. Is accepted from the information manager 90. The information manager terminal 30 receives, for example, the selection (pressing) of each soft key on the selection screen 333, which is performed via the input unit 34, as an instruction regarding care.

As described above, the information manager 90 can determine whether or not the care target person 70 is likely to actually need care based on the information displayed in step S105. In this case, the information manager terminal 30 can accept a choice not to instruct care from the information manager 90 who has determined that the possibility is low. Alternatively, the information manager terminal 30 may accept a choice from the information manager 90 who has determined that the possibility is low to instruct the care to the new care staff 80. On the other hand, the information manager terminal 30 changes from the information manager 90, who has determined that the possibility is high, to the veteran care staff 80, the care staff 80 who is accustomed to the care of the care target person 70 who caused the event, and the like. You can accept the choice to instruct care.

Further, when the information manager 90 is in the same facility as the care target person 70, the information manager terminal 30 may accept from the information manager 90 the selection that the information manager 90 himself handles the care. ..

Further, when the information manager 90 cannot determine whether or not the care target person 70 is likely to actually need care, the information manager terminal 30 gives an instruction to talk with the care target person 70. It may be accepted from the information manager 90. When the information manager terminal 30 receives the instruction, the information manager 90 and the care target person 70 pass through the voice input / output unit 15 of the detection unit 10, the voice input / output unit 45 of the information manager terminal 30, and the like. May be talked about. Then, the information manager terminal 30 may receive an instruction based on the content of the conversation from the information manager 90.

The information manager terminal 30 may first allow the information manager 90 to select only whether or not to instruct the care of the care target person 70 on the selection screen 333. Then, the information manager terminal 30 may display the selection screen of the care staff 80 only when the information manager 90 accepts the selection to instruct care. Alternatively, the information manager terminal 30 does not have to make the information manager 90 select whether or not to instruct the care of the care target person 70 on the selection screen 333, and is premised on instructing the care staff 80. Only the selection screen of the care staff 80 may be displayed. Further, the information manager terminal 30 may end the display of the detection information display screen 331, the care target person information display screen 332, and the selection screen 333 after receiving the instruction regarding care.

Subsequently, the information manager terminal 30 transmits the instruction received in step S106 to the management server 20 (step S107).

The management server 20 confirms the instruction received from the information manager terminal 30 (step S108). Then, when the information manager terminal 30 accepts the selection to instruct the care staff 80 to take care, the management server 20 transmits the instruction to the care staff terminal 40 carried by the selected care staff 80. (Step S109). If the information manager terminal 30 has not received the selection to instruct the care staff 80 to take care, the monitoring system 1 may end the process as it is.

The care staff terminal 40 may receive the instruction directly from the information manager terminal 30 instead of receiving the instruction from the management server 20 in step S109. That is, the information manager terminal 30 may transmit an instruction to both the management server 20 and the care staff terminal 40 in step S107.

Subsequently, the care staff terminal 40 carried by the selected care staff 80 displays the received instruction on the display unit 43 (step S110). As a result, it can be confirmed that the care staff 80 has been selected by the information manager 90 as the care staff 80 who cares for the care target person 70. Then, the watching system 1 ends the process.

As described above, in the monitoring system 1, when a predetermined event related to the care target person 70 occurs, the information regarding the output of the detection unit 10 is transmitted to the information manager terminal 30. Then, the information manager terminal 30 displays information regarding the output of the detection unit 10 and receives an instruction regarding the care of the care target person 70 who has generated the event from the information manager 90. Therefore, when a predetermined event related to the care target person 70 occurs, the monitoring system 1 does not need to uniformly notify the entire care staff 80 by notifying the information manager 90. As a result, the monitoring system 1 can prevent the care staff 80 from being burdened by unnecessary notifications.

In addition, the monitoring system 1 displays a screen (function) for allowing the information manager 90 to select whether or not to instruct the care staff 80 to care for the care target person 70. Therefore, the monitoring system 1 does not instruct the care staff 80 to care for the care target 70 when, for example, the information manager 90 determines that the care target 70 is unlikely to actually need care. I'm done. As a result, the monitoring system 1 can prevent the care staff 80 from being burdened by unnecessary notifications.

In addition, the monitoring system 1 displays a screen (function) for allowing the information manager 90 to select the care staff 80 who cares for the care target person 70. Therefore, the monitoring system 1 allows the information manager 90 to select the care staff 80 who cares for the care target person 70 who has generated the event.

Further, in the monitoring system 1, when the selection of the care staff 80 is accepted by the information manager terminal 30, only the care staff terminal 40 carried by the selected care staff 80 receives the instruction. As a result, the monitoring system 1 does not have to give any notification to the care staff 80 other than the selected care staff 80, and can prevent the care staff 80 from being burdened by unnecessary notifications.

Further, in the monitoring system 1, when a predetermined event related to the care target person 70 occurs, the care target person information is transmitted to the information manager terminal 30, and the information manager terminal 30 displays the care target person information. As a result, the monitoring system 1 can prompt the information manager 90 to give an instruction based on the care target person information.

Further, in the monitoring system 1, the care target person information includes information on the number of event occurrences related to the care target person 70 within a predetermined period. As a result, the monitoring system 1 can prompt the information manager 90 to give an instruction based on the information on the number of event occurrences.

In addition, the monitoring system 1 displays information on the number of event occurrences as a graph. As a result, the monitoring system 1 can be displayed on the information manager 90 so that the transition of the number of event occurrences can be easily visually recognized.

In particular, when the care target person 70 is an elderly person who needs long-term care, the physical function and cognitive function differ greatly depending on the care target person 70. In such a situation, even if the types of events notified by the detection unit 10 are the same, it is determined whether or not care is necessary in consideration of the situation of the care target person 70. There is a need. Under such circumstances, it is difficult to accurately judge and respond to only the limited information from the detection unit 10, that is, the information of the event type, and even for an event that is not actually necessary. The care staff 80 was required to respond.

In addition, the care staff 80 who provide long-term care also have differences in skills and experience (years of work experience), often change jobs, and even veterans need time to get used to the new workplace and environment. Furthermore, the physical strength and energy (mind) will change depending on the elapsed time from the work on the day. Under such circumstances, the care staff 80 itself handled the uniform notification (response request) accompanying the occurrence of the event at its own discretion. Under such circumstances, there is a risk that the response may vary or leak depending on the skills of the 80 individual care staff.

In the present embodiment, in view of such a situation, by displaying the care target person information on the information manager terminal 30, the information manager 90 can make an appropriate judgment, and there are variations and omissions in the care response. It can be prevented from occurring.

The configuration of the monitoring system 1 described above is a description of the main configuration in explaining the features of the above-described embodiment, and is not limited to the above-mentioned configuration and may be modified in various ways within the scope of the claims. it can. In addition, it does not exclude the configuration provided in a general monitoring system.

For example, in the above-described embodiment, the case where the care target person information includes the information on the number of event occurrences related to the care target person 70 within a predetermined period has been described as an example. However, this embodiment is not limited to this. The care target person information may include, for example, information on the average value or the total value of the number of event occurrences within a predetermined period. In addition, the care target person information may include information on the number of times care is actually performed on the care target person 70 (hereinafter referred to as "care number of times") within a predetermined period.

The information manager terminal 30 displays the number of event occurrences and the number of cares as information on the characteristics of the care target person 70, thereby determining whether or not the care target person 70 is likely to actually need care. , Information manager 90 may be urged. For example, when the number of cares to the number of event occurrences is small (that is, the ratio of the number of cares to the number of event occurrences is small), the information manager terminal 30 may prompt the information manager 90 to determine that the possibility is low. it can. If the number of cares is small relative to the number of events, the event may be misjudged (that is, there is a possibility of false alarm), or the care recipient 70 who does not need care can easily press the care call switch. This is because there is a high possibility that they are present. On the other hand, the information manager terminal 30 can prompt the information manager 90 to determine that the possibility is high when the number of cares for the number of event occurrences is large. The information manager terminal 30 may display only the information on the number of cares without displaying the information on the number of times the event has occurred. Further, the information manager terminal 30 may display the information on the number of cares by at least one of a numerical value and a graph, like the information on the number of event occurrences. The monitoring system 1 can prompt the information manager 90 to give more appropriate instructions regarding care by displaying the information on the number of times of care.

Further, in the above-described embodiment, the case where one care subject 70 generates an event has been described as an example. However, the processing of the watching system 1 may be applied when a plurality of care recipients 70 generate an event at the same time. The monitoring system 1 determines, for example, the priority of care of each of the plurality of care recipients 70 based on the importance and urgency of the event generated by each of the plurality of care recipients 70. You may urge the information manager 90.

FIG. 9 is a diagram showing another example of the screen displayed on the information manager terminal.

As shown in FIG. 9, on the detection information display screen 331, for example, as information regarding the output of the detection unit 10, the names, room numbers, types of events that have occurred, and events of each of the plurality of detected care recipients 70 are displayed. Display at least one piece of information, such as the time it occurred. Then, the care target person information display screen 332 displays, for example, information on the number of event occurrences for each of the plurality of care target persons 70 within a predetermined period. As shown in FIG. 9, the care target person information display screen 332 may display only the information on the number of event occurrences related to the event generated by each of the plurality of care target persons 70, and includes the event. Information on the number of event occurrences related to a plurality of events may be displayed. Further, the information manager terminal 30 receives the selection of each of the plurality of care target persons 70 on the care target person information display screen 332, and then gives an instruction regarding the care of the selected care target person 70 on the selection screen 333. You may accept it.

The information manager terminal 30 may prompt the information manager 90 to give instructions regarding the care of the plurality of care target persons 70 by having the information manager 90 compare the number of events generated for each of the plurality of care target persons 70. .. According to the information manager terminal 30, for example, the care target person 70 having a small number of events occurring is more likely to need care than the care target person 70 having a large number of events occurring within a predetermined period. The information manager 90 may be prompted to make a decision. Then, the information manager terminal 30 gives an instruction to prioritize the care of the care target person 70 who is more likely to need care in terms of time, or to preferentially assign the care to the veteran care staff 80. , May be accepted from the information manager 90.

Alternatively, the information manager terminal 30 prompts the information manager 90 to give instructions regarding the care of the plurality of care target persons 70 by having the information manager 90 compare the types of events related to each of the plurality of care target persons 70. May be good. The information manager terminal 30 is more likely to require care for the care subject 70 who has generated the care call event than for the care subject 70 who has frequently generated the event of getting out of bed, for example. The information manager 90 may be prompted to make a judgment. This is because the event of getting out of bed is likely not a rare event for the care subject 70 who has a high degree of activity. In this way, the information manager terminal 30 can receive an instruction from the information manager 90 to prioritize the care of the care target person 70 having a higher importance, urgency, and the like.

Further, in the above-described embodiment, the information manager terminal 30 displays a screen including information received from the management server 20 at the time of step S105, receives an instruction regarding care, and then ends the display of the screen. I explained. However, this embodiment is not limited to this. For example, the information manager terminal 30 constantly displays the care target person information, the login information of the care staff 80, and the like as real-time information, and when the management server 20 receives the information indicating that an event has occurred, the information is displayed. It may be displayed in another window or the like.

Further, in the above-described embodiment, the management server 20 of the monitoring system 1 functions as a determination unit and the database 23 functions as a storage unit, but the management server 20 and the database 23 may be omitted. In this case, the information manager terminal 30 or any of the detection units 10 may function as a determination unit or a storage unit.

Further, in the above-described embodiment, the database 23 contains the status of the care target person 70 (index of age, physical function, cognitive function), skill of the care staff 80, experience value (years of work experience, years of work experience), and duty. The elapsed time (time from the shift work) may be stored and displayed on the information manager terminal 30. As a result, the information manager 90 can more appropriately determine the response to the event and appropriately instruct the care staff 80.

Further, in the above-described embodiment, the detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 have been described as one device each. However, this embodiment is not limited to this. For example, for each configuration, an information processing device that executes various determination processes and a device that executes other processes may be configured separately. In this case, the information processing device and the device that executes other processing are connected via a wire or wirelessly.

Further, the process in the monitoring system 1 according to the above-described embodiment may include steps other than the steps in the above-mentioned flowchart, or may not include a part of the above-mentioned steps. Further, the order of the steps is not limited to the above-described embodiment. Further, each step may be executed as one step in combination with other steps, may be executed by being included in other steps, or may be executed by being divided into a plurality of steps.

Further, the means and methods for performing various processes in the monitoring system 1 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versaille Disc) -ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred to and stored in a storage unit such as a hard disk. Further, the above program may be provided as a single application software, or may be incorporated into the software of a device such as a detection unit as one function.

1 Watching system 10 Detection unit 11 Control unit 12 Communication unit 13 Camera 14 Care call unit 15 Voice input / output unit 20 Management server 21 Control unit 22 Communication unit 23 Database 30 Information manager terminal 31 Control unit 32 Wireless communication unit 33 Display unit 331 Detection Information display screen 332 Care target person information display screen 333 Selection screen 34 Input unit 35 Voice input / output unit 40 Care staff terminal 41 Control unit 42 Wireless communication unit 43 Display unit 44 Input unit 45 Voice input / output unit 50 Network 51 Access point 60 Bed 70 Care target 80 Care staff 90 Information manager

Claims (14)

A detection unit provided in each of the plurality of observation areas and detecting the movement of the subject in the observation area,
Based on the output of the detection unit, a determination unit that determines whether or not a predetermined event related to the target person has occurred in each of the observation areas, and a determination unit.
When the determination unit determines that the event has occurred, the management unit that transmits information regarding the output of the detection unit and the management unit
An information manager terminal that receives and displays information about the output of the detection unit from the management unit and receives instructions from the information manager regarding the response to the target person who has generated the event.
A mobile terminal carried by a staff member who responds to the target person, and a staff terminal capable of receiving the instruction received by the information manager terminal.
System with. The information manager terminal displays a function for causing the information manager to select whether or not to instruct the staff to respond to the target person, and accepts the selection by the information manager as the instruction. The system according to 1. The information manager terminal according to claim 1 or 2, wherein the information manager terminal displays a function for causing the information manager to select the staff who responds to the target person, and accepts the selection by the information manager as the instruction. System. The system according to claim 3, wherein when the selection of the staff is accepted by the information manager terminal, the staff terminal carried by the selected staff receives the instruction. When the determination unit determines that the event has occurred, the management unit transmits information about the target person acquired from the storage unit together with information about the output of the detection unit to the information manager terminal.
The system according to any one of claims 1 to 4, wherein the information manager terminal displays information about the target person together with information about the output of the detection unit. The system according to claim 5, wherein the information about the target person includes information on the number of times the event related to the target person is determined to have occurred within a predetermined period. The system according to claim 5 or 6, wherein the information about the target person includes information on the number of times the target person has been dealt with within a predetermined period. The system according to claim 6 or 7, wherein the information manager terminal displays information on the number of times in a graph. The system according to any one of claims 5 to 8, wherein the information manager terminal displays information about the output of the detection unit as real-time information and at the same time displays information about the target person as history information. The system according to any one of claims 1 to 9, wherein the detection unit detects a nurse call by the target person as a movement of the target person. It is a control method of a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal which is a mobile terminal carried by a staff member who responds to a target person.
The step (a) of detecting the movement of the target person in each of the observation areas by the detection unit, and
A step (b) of determining whether or not a predetermined event related to the target person has occurred in each of the observation areas based on the output of the detection unit, and
When it is determined in the step (b) that the event has occurred, the step (c) of transmitting the information regarding the output of the detection unit to the information manager terminal and the step (c).
A step (d) in which the information manager terminal receives and displays information regarding the output of the detection unit transmitted in the step (c).
The step (e) of receiving an instruction from the information manager regarding the response to the target person who generated the event by the information manager terminal, and
In step (f) of transmitting the instruction received in the step (e) to the staff terminal,
Control method including. A control program for controlling an information manager terminal of a system having a detection unit for detecting the movement of the target person, an information manager terminal, and a staff terminal carried by a staff member who responds to the target person.
When it is determined that a predetermined event related to the target person has occurred, a display step of receiving and displaying information regarding the output of the detection unit, and a display step.
A reception step for receiving instructions regarding the response to the target person who generated the event, and
A transmission step of transmitting the instruction received in the reception step to the staff terminal, and
A control program for causing an information administrator terminal to execute a process including. A computer-readable recording medium on which the control program according to claim 12 is recorded. An information manager terminal of a system having a detection unit for detecting the movement of the target person, an information manager terminal, and a staff terminal carried by a staff member who responds to the target person.
When it is determined that a predetermined event related to the target person has occurred, a display unit that receives and displays information regarding the output of the detection unit, and a display unit.
A reception unit that receives instructions regarding how to respond to the target person who generated the event, and
A transmission unit that transmits the instructions received by the reception unit to the staff terminal, and
Information manager terminal with.