JP2020013454A - Distribution system, distribution program, information processing device, and information processing method - Google Patents

Abstract

To provide a distribution system, a distribution program, an information processing device and an information processing method for achieving a low-cost and quick distribution of perishable articles.SOLUTION: An information processing device 10 in a distribution system includes: a management information generation processing unit for generating management information associated with order information including information related to a collection stop associated with a shipper, a delivery stop associated with a receiver and delivery state of perishable articles on the basis of the order information on perishable articles from a receiver terminal; a shipping completion registration processing unit for updating the delivery state of the perishable articles to a shipping completion state on the basis of a shipping notification showing that the perishable articles are shipped to the collection stop; a collection completion registration processing unit for updating the delivery state of the perishable articles to a collection completion state on the basis of a collection notification; a delivery completion registration processing unit for updating the delivery state of the perishable articles to a delivery completion state on the basis of a delivery notification; and a reception confirmation registration processing unit for updating the delivery state of the perishable articles to a reception confirmation state on the basis of a reception notification.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a distribution system, a distribution program, an information processing device, and an information processing method.

  There is a known method of managing or owning a common logistics base among a plurality of operators and delivering goods from the common base to a customer, thereby improving the efficiency of logistics between the plurality of operators and the customer. ing. For example, Patent Literature 1 discloses a logistics co-management system capable of configuring a network between a plurality of logistics companies, performing centralized management of company-related logistics information for each company, and managing logistics including moving vehicles. Is disclosed.

JP 2001-34668 A

However, in the physical distribution management system of Patent Document 1, although the efficiency of physical distribution management can be improved, in the actual physical distribution stage, it is necessary to deliver each product (delivered item) using a plurality of vehicles. The cost is high, and it is difficult to sufficiently increase the distribution speed. In particular, when considering the distribution of perishables such as vegetables, there is a risk that the delivery cost will be higher than the price of the vegetables themselves, and that the freshness of the vegetables will decrease due to the time taken for delivery. is there.
The present invention has been made in view of the above-described conventional problems, and has as its object to realize low-cost and quick distribution of fresh products.

The main invention of the present invention for solving the above-mentioned problem is to regularly operate a predetermined route including a pickup stop which is a stop for placing perishables on a delivery vehicle and a delivery stop which is a stop for unloading the perishables from the delivery vehicle. A distribution system for distributing the perishables between a shipper and a recipient using the delivery vehicle, wherein the distribution system comprises: a recipient terminal operated by the recipient; The shipper terminal to be operated, the crew terminal operated by the crew of the delivery vehicle, and the receiver terminal, the shipper terminal, and an information processing device connected to each of the crew terminals via a network, The information processing device, based on the order information on the perishables from the receiver terminal, the pickup stop associated with the shipper, and the collection stop associated with the receiver A management information generation processing unit that generates management information associated with the order information, the information including information on the delivery stop and the delivery status of the fresh product, and the fresh product is shipped to the collection stop. A shipment completion registration processing unit that updates the delivery status of the perishables to a shipment completion state based on the shipment notification indicating that the perishables are collected by the delivery vehicle from the collection stop. A collection completion registration processing unit that updates the delivery state of the perishable product to a collection completion state based on a delivery notification indicating that the perishable product has been delivered to the delivery stop by the delivery vehicle, A delivery completion registration processing unit that updates the delivery status of the fresh product to a delivery completed state, and the fresh product based on a receipt notification indicating that the fresh product has been received by the recipient at the delivery stop. And acknowledgment registration processing unit for updating the delivery status in the acknowledgment state, a distribution system, characterized in that it comprises a.
Other features of the present invention will become apparent from the description of the present specification and the accompanying drawings.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to implement | achieve a low-cost and prompt distribution of fresh goods.

It is a conceptual diagram of fresh goods distribution by the fresh goods distribution system 1. FIG. 1 is a diagram illustrating an example of an overall configuration of a fresh food distribution system 1. FIG. 2 is a block diagram illustrating a functional configuration of the information processing apparatus 10. It is a figure showing an example of the data structure of shipper information. It is a figure showing an example of the data structure of recipient information. It is a figure showing an example of the data structure of vehicle management information. FIG. 3 is a block diagram showing a functional configuration of a shipper terminal 20; FIG. 2 is a flow chart when a fresh product is traded by the fresh product distribution system 1. It is a figure showing an example of the data structure of exhibition information. It is a figure showing an example of the data structure of order information. FIG. 4 is a diagram illustrating an example of a data structure of management information. It is a figure showing the relationship between the type of the status of the delivery status in the management information, and the terminal to which the status is notified. FIG. 6 is a diagram illustrating an example of a shipper management screen 60. FIG. 7 is a diagram illustrating an example of a recipient management screen 70. It is a figure showing an example of a crew terminal management screen 80. It is a block diagram showing the functional composition of information processor 10 in a 2nd embodiment. FIG. 7 is a diagram illustrating an example of a state in which code information is displayed on a shipper management screen 60. FIG. 6 is a diagram illustrating an example of a printed two-dimensional code label 90.

At least the following matters will be made clear by the description in the present specification and the accompanying drawings.
A shipper and a receiver using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on a delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle. A distribution system for distributing the perishables between the distribution system, wherein the distribution system is operated by a receiver terminal operated by the receiver, a shipper terminal operated by the shipper, and operated by a crew member of the delivery vehicle. A crew terminal, and an information processing device connected to each of the receiver terminal, the shipper terminal, and the crew terminal via a network, wherein the information processing device is configured such that the perishables from the receiver terminal Based on the order information, the pickup stop associated with the shipper, the delivery stop associated with the recipient, and the delivery status of the perishable product; A management information generation processing unit that generates management information associated with the order information, and a shipment notification indicating that the perishables have been shipped to the pickup stop. And a shipping completion registration processing unit that updates the delivery status of the fresh product to a delivery completed state based on a collection notification indicating that the fresh product has been collected by the delivery vehicle from the collection stop. A collection completion registering unit that updates the delivery status of the fresh product to a delivery completed state based on a delivery notification indicating that the fresh product has been delivered to the delivery stop by the delivery vehicle. A loading completion registration processing unit, and a receipt confirmation registration that updates a delivery status of the fresh product to a receipt confirmation state based on a receipt notification indicating that the fresh product has been received by the recipient at the delivery stop. Distribution system characterized in that it comprises a processing section, a.

  According to such a distribution system, fluctuations in distribution costs can be made less likely to occur by delivering perishables using a delivery vehicle that operates on a predetermined route on a regular basis. In addition, since the time at which the delivery vehicle arrives at the collection stop and the delivery stop is accurately specified, quick delivery is possible. Thereby, low-cost and prompt distribution of fresh products can be realized.

  In such a distribution system, the information processing apparatus may be configured to perform the first processing based on the collection notification and the distribution notification associated with a first stop corresponding to at least one of the collection stop and the distribution stop. For the shipper terminal of the shipper and the receiver terminal of the receiver associated with the second stop located after the stop of the end of the collection and delivery work at the first stop. An end notification transmitting unit for transmitting the indicated end notification may be provided.

  According to such a distribution system, the termination notification is transmitted to the terminal associated with the second stop, and the termination notification is not transmitted to the other terminals. Transactions can be made more securely between

  In such a distribution system, the second stop may be located one after the first stop.

  According to such a distribution system, when the delivery vehicle has completed the collection operation at the previous stop (first stop), the terminal associated with the next stop (second stop) is sent to the terminal associated with the next stop (second stop). I left the previous stop. " Therefore, it is possible to notify the shipper and the recipient of the delivery timing of the fresh product more accurately and promptly.

  In this distribution system, when the information processing device does not receive the pickup notification and the delivery passage associated with the first stop by a predetermined time, the information processing device sends the information to the second stop. A delay information transmitting unit that transmits delay information indicating that the arrival of the delivery vehicle is delayed to the shipper terminal of the associated shipper and the receiver terminal of the receiver may be provided.

  According to such a distribution system, even if a pickup notice or a delivery notice does not arrive by the scheduled time, the shipper and the receiver can continue the transaction with peace of mind.

  In this distribution system, the information processing device is associated with the order information for the shipper terminal, and at least four pieces of information of the receiver, the shipper, the collection stop, and the delivery stop A code information transmitting unit that transmits code information including: the code information transmitting unit, after the collection completion registration processing unit updates the delivery state of the perishable product to the collection completion state, The transmission of the code information may be stopped.

  According to such a distribution system, the code information is not displayed on the shipper terminal after the collection is completed, so that the code information is prevented from being mistakenly handled as another package (perishable product) before shipment. Therefore, delays in distribution and erroneous delivery can be more easily reduced.

  In such a distribution system, the distribution system is installed at the collection stop, based on receiving the code information from the shipper terminal, including a printing terminal that prints a label including the code information, The collection completion registration processing unit of the information processing device, on condition that the crew terminal has read the code information written on the label, updates the delivery state of the fresh product to a collection completion state. Is also good.

  According to such a distribution system, a check at the time of collection is performed using the code information (label), thereby suppressing occurrence of erroneous operation of the crew terminal and omission of check, and more accurate distribution can be performed. . In addition, it becomes easy to grasp whether or not all the packages to be collected and distributed are available.

  In this distribution system, the receipt confirmation registration processing unit of the information processing device receives a delivery state of the fresh product on condition that the recipient terminal reads the code information written on the label. It may be updated to the confirmation state.

  According to such a distribution system, a check at the time of receipt is performed using the code information (label), so that an incorrect package may be received, or a perishable product may be left unreceived for a long time. It becomes easy to suppress that it happens. Therefore, it is possible to distribute fresh products more smoothly.

  In such a distribution system, the perishables may be delivered by the delivery vehicle in a state of being housed in a delivery container having a specific shape and size.

  According to such a distribution system, in a perishables transaction, perishables are delivered using a delivery container of the same standard having a specific shape and size, and the delivery container is loaded on a perishables delivery vehicle. At this time, it is easy to manage the quantity that can be loaded, and a large number of delivery containers can be loaded efficiently.

  In this distribution system, the exhibition information registered when the shipper ships the fresh product includes information on the quantity of the fresh product that can be accommodated in one delivery container. It is good.

  According to such a distribution system, when selling a fresh product, the amount of fresh product that can be stored in one delivery container is registered as exhibition information, so that the fresh product is delivered when ordered. The number of delivery containers becomes clear. Therefore, the recipient can determine the purchase unit of the fresh product in consideration of the number of delivery containers.

  In such a distribution system, the management information may include information on the quantity of the perishables ordered by the recipient and the number of the delivery containers accommodating the perishables, good.

  According to such a distribution system, the number of delivery containers accommodating fresh products can be determined when fresh products are ordered. Thereby, the total amount of the price of the ordered perishables and the delivery fee becomes clear, and the recipient can carry out the transaction with confidence.

  Further, using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on the delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle, using the delivery vehicle, A distribution program used to distribute the perishables to and from a recipient, based on order information on the perishables from a recipient terminal, the collection stop associated with the shipper, and A management information generating process for generating management information associated with the order information, including information on the delivery stop associated with a recipient and the delivery status of the perishables; and A shipment completion registration process for updating the delivery status of the fresh product to a shipment completed state based on a shipping notification indicating that the fresh product has been shipped from the collection stop. A pickup completion registration process for updating the delivery state of the perishables to a pickup completion state based on a pickup notice indicating that the perishables have been picked up, and the perishables are delivered to the delivery stop by the delivery vehicle. A delivery completion registration process for updating the delivery status of the fresh product to a delivery completed state based on the delivery notification indicating that the fresh product has been received by the recipient at the delivery stop. Based on the received notification, the distribution program is characterized by causing the information processing apparatus to execute a receipt confirmation registration process of updating the delivery status of the fresh product to a receipt confirmed state.

  According to such a distribution program, distribution costs can be made less likely to occur by delivering perishables using a delivery vehicle that operates on a predetermined route on a regular basis. In addition, since the time at which the delivery vehicle arrives at the collection stop and the delivery stop is accurately specified, quick delivery is possible. Thereby, low-cost and prompt distribution of fresh products can be realized.

  Further, using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on the delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle, using the delivery vehicle, An information processing device used to distribute the perishables between recipients, based on order information on the perishables from a recipient terminal, the collection stop associated with the shipper, A management information generation processing unit that generates management information associated with the order information, the information including information on the delivery stop associated with the recipient and the delivery status of the perishable product; A shipment completion registration processing unit that updates the delivery status of the perishable product to a shipment completion state based on a shipping notification indicating that the perishable product has been shipped to the collection stop; A collection completion registration processing unit that updates the delivery status of the perishable product to a collection completion status based on a pickup notification indicating that the perishable product has been picked up by the delivery vehicle, and distributes the perishable product to the delivery stop by the delivery vehicle. A delivery completion registration processing unit that updates the delivery status of the fresh product to a delivery completed state based on the delivery notification indicating that the product has been loaded, and the fresh product is received by the recipient at the delivery stop. An information processing apparatus comprising: a receipt confirmation registration processing unit that updates a delivery status of the perishable product to a receipt confirmation state based on the receipt notification indicating that the information processing apparatus has been processed.

  According to such an information processing apparatus, fluctuations in distribution costs can be made less likely to occur by delivering fresh products using a delivery vehicle that operates on a predetermined route on a regular basis. In addition, since the time at which the delivery vehicle arrives at the collection stop and the delivery stop is accurately specified, quick delivery is possible. Thereby, low-cost and prompt distribution of fresh products can be realized.

  Further, using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on the delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle, using the delivery vehicle, An information processing method for distributing said perishables to a recipient, wherein the collection stop associated with the shipper based on order information on the perishables from a recipient terminal; and And generating management information associated with the order information, including information about the delivery stop associated with the person and the delivery status of the perishable product, and that the perishable product has been shipped to the pickup stop. Based on the shipping notification, the delivery status of the fresh product is updated to a shipping completed state, and based on the collection notification indicating that the fresh product has been collected by the delivery vehicle from the collection stop, Update the delivery state of the perishable goods to the pickup completion state, and deliver the delivery state of the perishable goods based on a delivery notification indicating that the perishable goods have been delivered to the delivery stop by the delivery vehicle. Updating the perishable goods to a completed state, and updating the perishable goods delivery status to a receipt confirmation state based on a receipt notification indicating that the perishable goods have been received by the recipient at the delivery stop. The information processing method becomes clear.

  According to such an information processing method, it is possible to reduce fluctuations in distribution costs by delivering perishables using a delivery vehicle that operates on a predetermined route on a regular basis. In addition, since the time at which the delivery vehicle arrives at the collection stop and the delivery stop is accurately specified, quick delivery is possible. Thereby, low-cost and prompt distribution of fresh products can be realized.

=== First Embodiment ===
As a perishables distribution system according to an embodiment of the present invention, a person who sells perishables (for example, fruits and vegetables or livestock products) (for example, a farmer or a livestock industry) and a person who purchases the perishables (for example, general A perishable goods distribution system 1 that distributes perishable goods using a perishable goods delivery vehicle between consumers and businesses such as restaurants will be described. Hereinafter, a person who sells perishables is also referred to as a "shipper", and a person who purchases perishables is also referred to as a "recipient".

<Outline of fresh product distribution by fresh product distribution system 1>
FIG. 1 is a conceptual diagram of fresh product distribution by the fresh product distribution system 1. In the perishables distribution system 1, a delivery vehicle 140 for delivering perishables (hereinafter, also simply referred to as a "vehicle 140") operates a route having a plurality of stops on a regular basis and distributes perishables between the stops. Do. That is, fresh goods are loaded on the vehicle 140 at a predetermined stop (collection), and the fresh goods are unloaded (delivery) at the predetermined stop, thereby delivering the fresh goods on the route. FIG. 1 shows an example in which the vehicle 140 operates on an annular route (delivery network) having seven stops A to G based on a predetermined timetable (operation schedule). However, the route does not necessarily have to be annular, and may have another shape. For example, a form in which the vehicle 140 reciprocates on a straight line may be used.

  Around the route, there are a plurality of pre-registered shippers (in FIG. 1, A to B), and each shipper can ship perishable goods from a desired stop. It is. For example, in FIG. 1, the shipper A can reduce the burden on shipping by shipping fresh products from the nearest stop A. Hereinafter, a stop where the fresh product is loaded on the vehicle 140 when the fresh product is shipped is also referred to as a “collection stop”. Basically, one shipper uses one stop. However, as shown in FIG. 1, one shipper may use a plurality of stops. For example, the shipper A may ship perishable goods using a stop other than the stop A. Further, when the ship is located between the stop A and the stop B like the shipper B, the stop A and the stop B may be selectively used as a collection stop.

  Similarly, a plurality of pre-registered recipients (I to E in FIG. 1) are scattered around the route, and each recipient receives a fresh product delivered by the vehicle 140 as desired. It is possible to pick up at the stop. For example, in FIG. 1, the recipient E can receive fresh food at the nearest stop G. Hereinafter, the stop at which the perishables are unloaded from the vehicle 140 when the perishables are received is also referred to as a “delivery stop”.

  As described above, by using the vehicle 140 that regularly operates on a predetermined route to deliver perishable goods from the collection stop to the distribution stop, distribution costs of perishable goods can be suppressed. In addition, the time at which fresh products are collected and distributed becomes clear, and fresh products can be quickly distributed.

<Configuration of fresh product distribution system 1>
FIG. 2 is a diagram illustrating an example of an overall configuration of the fresh food distribution system 1 according to the present embodiment. The perishables distribution system 1 provides various services related to perishables transactions (distribution) to a shipper and a recipient via a network 2 (for example, the Internet, etc.). Terminal 20, one or more recipient terminals 30, and a crew terminal 40 operated by a crew of the vehicle 140 or the like. Further, a printing terminal 50 for printing a label including code information described later may be connected via the network 2.

<< Configuration of Information Processing Apparatus 10 >>
FIG. 3 is a block diagram illustrating a functional configuration of the information processing apparatus 10. The information processing device 10 is a server device (for example, a workstation or a personal computer) used by a system administrator or the like to operate and manage various services. When the information processing device 10 receives various commands from the shipper terminal 20, the recipient terminal 30, and the like, the information processing device 10 can execute programs and various data operable on the terminal and a markup language (HTML or the like) conforming to the standard of the terminal. ), The Web page (exhibition screen, order screen, etc.) is transmitted. The information processing device 10 includes a control unit 11, a storage unit 12, an input unit 13, a display unit 14, and a communication unit 15.

  The control unit 11 exchanges data between the units and controls the entire information processing apparatus 10. The CPU (Central Processing Unit) executes a perishables distribution program stored in a predetermined memory. It is realized by. The control unit 11 in the present embodiment includes at least a distribution processing unit 111, a vehicle operation management unit 112, and a screen data generation unit 113.

  The distribution processing unit 111 has a function of executing various processes for smoothly performing fresh product distribution according to the fresh product distribution program. The distribution processing unit 111 of this embodiment includes at least a reception processing unit 111A, a management information generation processing unit 111B, a management information update processing unit 111C, and a notification processing unit 111D.

  The reception processing unit 111A performs a process of receiving various registration requests from a shipper or a receiver. In the present embodiment, registration of exhibition information (see FIG. 9 described later) relating to the selling of perishables from the shipper, and registration of order information (see FIG. 10 described later) relating to an order from the receiver for the exhibited perishables are displayed. Accept registration etc.

  The management information generation processing unit 111B performs a process of generating management information (see FIG. 11 described later) for managing distribution of fresh products. In the present embodiment, the management information is generated based on the exhibition information and the order information received by the reception processing unit 111A.

  The management information update processing unit 111C updates and registers the management information when a change occurs in the delivery status in the management information in the course of fresh food distribution. The “delivery status” is a status indicating a status of a perishable product to be delivered in a distribution process, and is, for example, waiting for shipment, waiting for collection, being delivered, being delivered, completed transaction, depending on the stage of delivery. Etc. are set. In the management information update processing unit 111C of the present embodiment, a shipment completion registration processing unit 111C1, a collection completion registration processing unit 111C2, a distribution completion registration processing unit 111C3, and a receipt that register that each status as described above has been updated are registered. A confirmation registration processing unit 111C4 is included. Specific operations of the various registration processing units 111C1 to 111C4 will be described later.

  The notification processing unit 111D performs a process of notifying various information to the shipper terminal 20, the receiver terminal 30, and the like. In the present embodiment, when the management information is updated in the process of distributing perishables, a process of notifying a shipper or a recipient of the latest delivery status is performed. The notification processing unit 111D includes an end notification transmitting unit 111D1 that transmits an end notification described later, and a delay notification transmitting unit 111D2 that transmits a delay notification.

  The vehicle operation management unit 112 performs management for causing the vehicle 140 to operate regularly. In the present embodiment, the operation schedule of the vehicle 140 and the collection and distribution of parcels (perishables to be delivered) at each stop are managed based on vehicle management information (see FIG. 6) described later.

  The screen data generation unit 113 generates screen data for displaying, on each terminal such as the shipper terminal 20 and the receiver terminal 30, a screen for selling fresh products, a screen for ordering fresh products, and the like. I do.

  The storage unit 12 includes a ROM (Read Only Memory) that is a read-only storage area in which a perishables distribution program is stored, and a RAM (a rewritable storage area that is used as a work area for arithmetic processing by the control unit 11). Random Access Memory), and is realized by a nonvolatile storage device such as a flash memory or a hard disk. The storage unit 12 in the present embodiment stores various data such as shipper information and recipient information, management information generated and updated by the distribution processing unit 111, and the like.

  The input unit 13 is used by a system administrator or the like to input various data (for example, a change in the route of the vehicle 140 or an operation schedule), and is realized by, for example, a keyboard and a mouse.

  The display unit 14 displays an operation screen for a system administrator based on a command from the control unit 11, and is realized by, for example, a liquid crystal display (LCD).

  The communication unit 15 functions as a transmission / reception unit for transmitting / receiving various information to / from the terminals 20, 30, 40, and 50 via the network 2, and is implemented by, for example, an NIC (Network Interface Card) or the like. Is what is done.

  FIG. 4 is a diagram illustrating an example of the data structure of the shipper information. The shipper information is data registered for a shipper who sells perishables on the perishables distribution system 1, and may be registered in advance before starting a perishables transaction. In the shipper information, at least a registered name, basic information, a collection stop, and exhibition information are set in association with the shipper ID. The registered name is a name registered by the shipper, and may include the name of the shipper, a corporate name, and the like. The basic information is basic information about the shipper, such as contact information such as the address, telephone number, and mail address of the shipper, and a photograph of the shipper. The pickup stop is used to register the pickup stop used by the shipper in advance, and when the shipper actually exhibits perishable goods, the registered stop is selected as the default pickup stop. . The exhibition information is information that is generated when the shipper exhibits a fresh product on the fresh product distribution system 1. The exhibition information will be described later.

  FIG. 5 is a diagram illustrating an example of the data structure of the recipient information. The recipient information is data registered for a recipient who orders fresh products on the fresh product distribution system 1, and may be registered in advance before starting a transaction of fresh products. It should be noted that the recipient may register the recipient information every time a fresh product is traded. In the receiver information, at least a registration name, basic information, a receiving stop, and order information are set in association with the receiver ID. The registered name is a name registered by the recipient, and may include the recipient's name, corporate name, and the like. The basic information is information about a contact address such as a recipient's address, telephone number, and mail address. The receiving stop is used to register the shipping stop used by the recipient in advance, and when the recipient actually places an order for perishable goods, this registered stop is selected as the default shipping stop. Is done. The order information is information generated when the recipient places an order for fresh food on the fresh food distribution system 1. The order information will be described later.

  FIG. 6 is a diagram illustrating an example of a data structure of the vehicle management information. The vehicle management information is data for managing the operation of the vehicle 140 and the delivery of perishables. In the vehicle management information, a stop time, collection information, distribution information, and operation status are set for each stop. The stop time is a scheduled time at which the vehicle stops at the stop, and is information that defines an operation schedule of the vehicle 140. The collection information is information on perishable items to be collected (loaded) at the stop, and is set based on management information (see FIG. 11) described later. The delivery information is information on perishables to be delivered (unloaded) at the stop, and is set based on management information (see FIG. 11) described later. By checking the vehicle management information, the crew of the vehicle 140 can determine which luggage (perishables) should be loaded (collected) at which stop and which luggage (perishables) should be unloaded (delivered) at which stop. Can be recognized. The operation status is data that is updated as needed based on the current position information of the vehicle 140, and indicates whether the vehicle 140 is operating on time. For example, data such as which stop the vehicle has passed, to which stop the vehicle is traveling, and whether there is no delay in the operation schedule are displayed.

<< Other terminal configuration >>
FIG. 7 is a block diagram showing a functional configuration of the shipper terminal 20. The shipper terminal 20 is an information processing device (for example, a tablet terminal, a mobile phone terminal, a smartphone, or the like) that can be possessed and used by the shipper. Since the shipper terminal 20 has a Web browser function, it can display a Web page transmitted from the information processing apparatus 10 on a screen. The shipper terminal 20 includes a terminal control unit 21 for controlling the entire shipper terminal 20, a terminal storage unit 22 for storing various data programs, a terminal input unit 23 for the shipper to perform operation input, A terminal display unit 24 that displays a display screen and a terminal communication unit 25 that performs information communication with the information processing device 10 are provided.

  The receiver terminal 30 is an information processing device having a configuration substantially similar to that of the shipper terminal 20, and includes a terminal control unit 31, a terminal storage unit 32, a terminal input unit 33, a terminal display unit 34, a terminal And a communication unit 35. The crew terminal 40 is an information processing device having substantially the same configuration as the shipper terminal 20, and includes a terminal control unit 41, a terminal storage unit 42, a terminal input unit 43, a terminal display unit 44, and a terminal communication unit 45. And A detailed description of the receiver terminal 30 and the crew terminal 40 will be omitted.

<Specific operation of fresh food distribution system 1>
FIG. 8 is a flow chart when a fresh product is traded by the fresh product distribution system 1. In the flowchart of FIG. 8, it is assumed that the shipper information and the receiver information have already been registered (see FIGS. 4 and 5) and stored in the storage unit 12.

  In the perishables transaction by the perishables distribution system 1, first, the exhibitor registers the perishables by the shipper, and the reception processing unit 111A of the control unit 11 performs an exhibition registration reception process for receiving the registration of the pertinent exhibition (S101). . The registration of the exhibit is performed via the shipper terminal 20 operated by the shipper, and is stored in the storage unit 12, for example, as exhibit information set as one item of the shipper information (see FIG. 4).

  FIG. 9 is a diagram illustrating an example of a data structure of the exhibition information. In the exhibition information, at least a shipper (seller), a perishable item to be exhibited, a sales unit, a unit price, a storage capacity, a deliverable date, a pickup stop, and remarks are set in association with the exhibition ID. . Of these, the storage amount indicates the number of fresh products that can be stored in a delivery container (for example, a small container or a cardboard box) used when delivering fresh products by the vehicle 140. In this embodiment, in almost all perishables transactions, perishables are delivered using the same standardized delivery container having a specific shape and size (capacity), and the delivery container is loaded on the vehicle 140. In this case, the number of loadable containers can be easily managed, and a large number of delivery containers can be efficiently loaded. Then, by registering the storage amount at the time of exhibition, the number of containers to be delivered becomes clear. For example, in the exhibition ID: S00001 in FIG. 9, the sales unit of tomato is 500 g and the storage capacity is 20 kg (20,000 g). Therefore, if the number of tomatoes is within 40 sets (unit) in one order, It is possible to deliver it while housed in one delivery container. Thus, recipients can order perishables without having to worry about increased shipping costs.

  The deliverable date indicates a schedule in which the perishable product can be delivered. Since the transaction target of the present embodiment is a fresh product such as vegetables, the date and time of delivery (consumable) after harvest may be limited, and the delivery schedule at the time of exhibition should be provided. It is good. The collection stop represents the stop where the perishables are scheduled to be shipped, as described above. In addition, in the remarks, the description of the characteristics of the exhibited fresh products and the cultivation method (pesticide-free, organic cultivation, etc.), the introduction comment of the fresh products by the shipper, the future harvest schedule, and the like are registered as necessary. In addition, a photograph of a perishable product to be exhibited may be registered.

  When the registration of the exhibition information is received, the screen data generation unit 113 generates data of an exhibition display screen (not shown) based on the exhibition information. Then, the information processing apparatus 10 transmits the data of the exhibition display screen to the recipient terminal 30 in response to a request from the recipient or as recommended information or new arrival information, and displays the exhibition display screen on the terminal display unit 34. Display.

  Next, when the receiver who looks at the exhibition display screen places an order for perishables according to the exhibition information, the reception processing unit 111A of the control unit 11 performs an order registration reception process for receiving registration of the order (S102). . The order is registered via the receiver terminal 30 operated by the receiver, and is stored in the storage unit 12 as order information set as one item of the receiver information (see FIG. 5), for example.

  FIG. 10 is a diagram illustrating an example of the data structure of the order information. In the order information, at least the receiver (orderer), the exhibition ID of the order, the order quantity, the price, the number of shipping containers, the shipping cost, the scheduled delivery date, the delivery stop, and the order date and time are associated with the order ID. Is set. The number of delivery containers represents the number of delivery containers used for delivery in the order, and is automatically calculated by the control unit 11. For example, in the case of order ID: P0000X, 1500 g of the tomato corresponding to the exhibition ID: S00001 is ordered, but since the storage amount of the tomato is 20 kg (see FIG. 9), it can be delivered in one delivery container. On the other hand, in the order ID: P0000Y, a plurality of perishables (exhibition IDs: S00002 and S00003) are ordered at the same time, but if the total order quantity exceeds the storage capacity of one delivery container, The number of delivery containers (two in FIG. 10) according to the order quantity is calculated.

  The shipping fee indicates a delivery fee per delivery container. In the present embodiment, the postage per delivery container is determined by a fixed amount, so that an increase in delivery cost can be suppressed. Further, as described above, since the number of delivery containers is determined at the stage when the recipient places an order, the total amount of payment including the postage becomes clear, and the recipient can make transactions with confidence.

  The scheduled delivery date indicates a schedule for the perishables to be delivered by the vehicle 140, and can be specified by the recipient based on the delivery date of the exhibition information. The delivery stop represents a stop where the ordered fresh product is delivered. Recipients can pick up perishable goods at this stop. The reception date and time indicates the date and time when the order registration was received. In the present embodiment, since the vehicle 140 that operates on a regular basis is used, a shift in the delivery date and time hardly occurs. In addition, the receiver can receive fresh food on the day of the order by placing an order in consideration of the operation schedule of the vehicle 140. For example, in the case of order ID: P0000X, even if an order is placed on June 7 of the day of delivery, order registration may be completed a predetermined time earlier than the time at which vehicle 140 leaves pickup stop A. For example, perishables can be delivered from the pickup stop A to the distribution stop E on the same day, and the ordered perishables can be received during 6/7. In this way, a quick distribution of perishables can be realized.

  Next, the management information generation processing unit 111B of the control unit 11 performs a management information generation process of generating management information based on the registered order information and exhibition information (S103). FIG. 11 is a diagram illustrating an example of a data structure of management information. In the management information, a delivery date, a pickup stop, a delivery stop, the number of delivery containers, a delivery status, and an order content are set in association with the management ID. Of these, the delivery status indicates the status of the ordered perishable product in the distribution process, and in the present embodiment, the above-described five statuses (waiting for shipment, waiting for collection, being delivered, delivered, and end of transaction) are set. I have. However, other statuses may be set. The order content is basic information on the content of the order, and based on the management information, for example, information on a shipper name, a recipient name, and the quantity and price of the ordered fresh product is set.

  Each status indicating the delivery status is defined as follows. “Waiting for shipment” is a status indicating a stage before the order registration of a perishable product is received and before the shipper ships the perishable product. That is, “waiting for shipment” indicates a state in which order registration has been completed. “Waiting for pickup” is a status indicating a stage before the perishable goods are shipped to the collection stop by the shipper and are collected by the vehicle 140. That is, “waiting for collection” indicates a state in which shipment has been completed. “Delivering” is a status indicating a stage in which perishables collected at the collection stop are being delivered by the vehicle 140. That is, “under delivery” indicates a state where the collection is completed. “Delivered” is a status that represents the stage at which perishables are delivered to the shipping stop by vehicle 140 and before being received by the recipient. That is, "delivered" indicates that the fresh product is in a state of waiting for receipt. “Transaction end” is a status indicating a stage at which a fresh product is received by the recipient and the transaction is completed. Immediately after the management information is generated in S103, the delivery status is “waiting for shipment”.

  Next, the control unit 11 performs a management information display process of displaying at least a part of the generated management information (for example, a delivery status) on the shipper terminal 20 and the receiver terminal 30 (S104). Specifically, the screen data generation unit 113 generates data of the shipper management screen 60 for notifying management information to the shipper, and the data is transmitted to the shipper terminal 20 and displayed on the terminal display unit 24. You. Similarly, the screen data generation unit 113 generates data of the recipient management screen 70 for notifying the recipient of the management information, and the data is transmitted to the recipient terminal 30 and displayed on the terminal display unit 34. .

  FIG. 12 is a diagram illustrating the relationship between the type of the delivery status in the management information and the terminal to which the status is notified. In the present embodiment, of the five statuses shown in FIG. 12, first, the status “waiting for shipment” is notified to the shipper terminal 20 and the receiver terminal 30. Thereafter, each time the status is updated in the distribution stage (each time the delivery status evolves), a predetermined terminal is notified of the updated status. Specifically, the status of “waiting for shipment”, “waiting for collection”, “under delivery”, and “transaction end” is notified to the shipper terminal 20. Further, the recipient terminal 30 is notified of each status of “waiting for shipment”, “under delivery”, and “delivered”.

  FIG. 13 is a diagram illustrating an example of the shipper management screen 60. On the shipper management screen 60, a delivery status display section 61 for displaying the delivery status of perishables pertaining to the order, a message display section 62 for displaying a message to the shipper, and details of the information pertaining to the order are displayed. An order information display section 63 and a registration button display section 64 are shown. A plurality of statuses indicating the delivery status described in FIG. 12 are displayed on the delivery status display section 61, and the shipper can grasp the current status at a glance. For example, in FIG. 13, among the statuses “waiting for shipment”, “waiting for collection”, “delivery in progress”, and “end of transaction”, the current status “waiting for shipment” is displayed as a black circle based on the management information. The display position of the black circle changes according to the update of the management information and the change of the delivery status, as described later. The message display unit 62 displays a message to the shipper according to the delivery status. For example, when the delivery status is “waiting for shipment” as shown in FIG. 13, information indicating a place where the perishables should be shipped (stop A) and a shipping registration deadline (8:30) are displayed. The order information display section 63 displays information such as order details and delivery dates. By checking the shipper management screen 60, the shipper can smoothly carry out transactions of fresh goods. The registration button display section 64 displays a button to be pressed (tap the screen) when the shipper performs a predetermined registration operation. For example, when the status of the delivery status is "Waiting for shipment", a registration button for completion of shipment is displayed, and when the shipper registers the shipment of perishable goods, the shipper presses the button. , The registration of the shipment can be performed.

  FIG. 14 is a diagram illustrating an example of the recipient management screen 70. The basic configuration of the recipient management screen 70 is substantially the same as that of the shipper management screen 60. That is, on the recipient management screen 70, a delivery status display part 71 for displaying the delivery status of perishables pertaining to the order, a message display part 72 for displaying a message to the recipient, and details of information related to the order are displayed. The displayed order information display part 73 and the registration button display part 74 are shown. The delivery status display section 71 displays a plurality of statuses indicating the delivery status described with reference to FIG. 12, so that the recipient can grasp the current status at a glance. In FIG. 14, among the statuses “waiting for shipment”, “delivery in progress”, and “delivery completed”, the current status “waiting for shipment”, which is the status based on the management information, is displayed as a black circle. In the delivery status display section 71 of the recipient management screen 70, display items are different from those of the delivery status display section 61 of the shipper management screen 60 in order to selectively display information necessary for the recipient. Both have basically the same function, and may have the same display. The message display section 72 displays a message to the recipient according to the delivery status. For example, when the delivery status is “waiting for shipment” as shown in FIG. 14, the date and time when the perishables will arrive at the designated delivery stop is displayed. The order information display section 73 displays information such as order details and delivery dates. The registration button display section 74 displays a button to be pressed (tap the screen) when the recipient performs a predetermined registration operation. For example, when the status of the delivery status becomes “shipped”, a reception button is displayed on the registration button display unit 74 (indicated by a broken line in FIG. 12). Although the details will be described later, when the shipper receives the fresh product, the receipt can be registered by pressing the button.

  Next, returning to FIG. 8, when the ordered perishables are shipped from a predetermined collection stop by the shipper, a shipment completion registration process for registering the completion of the shipment is performed (S105). In the present embodiment, since the perishables are delivered by the vehicle 140, the shipper brings the perishables to a predetermined collection stop for loading on the vehicle 140, and registers the completion of the shipment from the shipper terminal 20. . Specifically, when the shipper operates the shipper management screen 60 (see FIG. 13) displayed on the shipper terminal 20 and presses the registration button for completion of shipment, a shipment notification indicating completion of shipment is sent to the network 2. The information is transmitted to the information processing device 10 via the reception unit 111 </ b> A of the control unit 11. When the information processing device 10 receives the shipment notification, the shipment completion registration processing unit 111C1 updates the status of the delivery status in the management information from “waiting for shipment” to “waiting for collection (shipping completed)” and registers it. When the completion of the shipment is registered, the result is notified to the shipper terminal 20. Then, according to the updated management information, the screen data generation unit 113 updates the data of the shipper management screen 60, changes the display of the delivery status display unit 61 and the message display unit 62, and The updated shipper management screen 60 is displayed on the terminal display unit 24 of the terminal. This allows the shipper to confirm that the fresh product has been shipped.

  Further, in response to the update of the management information, the vehicle operation management unit 112 updates the vehicle management information, and the screen data generation unit 113 notifies the crew (crew terminal 40) of the vehicle 140 of the vehicle management information. The data of the crew terminal management screen 80 to be generated is generated. Then, these data are transmitted to the crew terminal 40 and displayed on the terminal display unit 44. By confirming the updated vehicle management information, the crew such as the driver of the vehicle 140 and the delivery assistant can determine which luggage (perishables) should be collected before the vehicle 140 arrives at the pickup stop. Can be recognized.

  FIG. 15 is a diagram illustrating an example of the crew terminal management screen 80. On the crew terminal management screen 80, a stop display section 81, a delivery / collection status display section 82, and a registration button display section 83 are shown. The stop display section 81 indicates a stop to which the vehicle 140 goes next. The delivery / collection status display section 82 selectively displays information on packages (perishables) to be collected at the stop (stop A in FIG. 15) displayed on the stop display section 81 and packages to be delivered. You. For example, based on the collection information (delivery information), an ID related to the order, information on a collection stop (delivery stop), and the like are displayed. In addition, a check box is displayed for each order in the delivery / collection status display section 82 as shown in FIG. 15, so that it is possible to check that the collection (delivery) of the package according to the order is completed at the stop. I have. The registration button display unit 83 displays a button to be pressed (tap the screen) when the crew of the vehicle 140 performs a collection (or delivery) registration operation. In FIG. 15, information related to collection registration is displayed on the delivery / collection status display unit 82 and the registration button display unit 83, but information related to delivery registration (not shown in FIG. 15) is also displayed. You.

  By the way, at each stop, a facility (for example, a warehouse) capable of safely storing the delivery container until the perishable goods are loaded on the vehicle 140 after the shipper registers the completion of the shipment. May be provided. Further, it is more desirable that the storage facility is fully equipped with air conditioning and security equipment. By storing in a storage facility like this, it is possible to effectively prevent the freshness of the fresh product from deteriorating or the fresh product from being stolen. Further, since the shipper does not need to wait at the stop while monitoring the luggage until the vehicle 140 arrives at the collection stop, the convenience of fresh goods transaction is improved.

  Next, when the perishables shipped to the collection stop are collected by the vehicle 140, a collection completion registration process for registering completion of the collection is performed (S106). The luggage (perishables) registered for shipment at the collection stop and stored in the storage facility is loaded onto the vehicle 140 when the vehicle 140 arrives at the collection stop (collection). The operation of loading the luggage (perishables) into the vehicle 140 is basically performed by the crew of the vehicle 140, but the shipper may perform the loading operation by himself.

  At this time, the crew operates the crew terminal 40 on which the crew terminal management screen 80 is displayed as described in FIG. Specifically, according to the management ID displayed in the collection information of the vehicle management information (see FIG. 6), the luggage (perishables) to be collected is loaded on the vehicle 140, and the distribution / collection status display is performed. The check box displayed in the section 82 is checked. After the loading of all the luggage (perishables) to be collected at the collection stop is confirmed (that is, after all the check boxes are checked), the crew of the vehicle 140 displays on the registration button display section 83 Press (tap) the completed collection button. Then, a collection notification indicating completion of collection is transmitted to the information processing device 10 via the network 2 and received by the reception processing unit 111A of the control unit 11. When the information processing device 10 receives the pickup notification, the pickup completion registration processing unit 111C2 updates the delivery status of the management information from “waiting for pickup” to “under delivery (completion of pickup)” and registers it. Then, the result of registration of completion of collection is notified to the shipper terminal 20 and the receiver terminal 30 related to the order.

  Next, when the cargo (perishables) loaded on the vehicle 140 is delivered to a predetermined delivery stop, a delivery completion registration process for registering the completion of the delivery is performed (S107). Specifically, according to the management ID displayed in the delivery information of the vehicle management information (see FIG. 6), the package (perishables) to be delivered is unloaded from the vehicle 140 and delivered / collected. The check box displayed on the status display section 82 is checked. Then, after the unloading of all packages (perishables) to be delivered at the delivery stop is confirmed (that is, after all the check boxes are checked), the crew of the vehicle 140 operates the registration button display section. A delivery completion button (not shown in FIG. 15) displayed at 83 is pressed (tapped). Then, a delivery notification indicating delivery completion is transmitted to the information processing device 10 via the network 2 and received by the reception processing unit 111A of the control unit 11. When the information processing device 10 receives the delivery notice, the delivery completion registration processing unit 111C3 updates the delivery status of the management information from “distributing” to “distributed (waiting for reception)” and registers it. . When the delivery completion is registered, the result is notified to the receiver terminal 30, and the receiver can confirm that the perishables have arrived at the delivery stop and the delivery has been completed.

  In addition, since the vehicle 140 operates on a predetermined route on a regular basis based on the vehicle management information, the luggage (perishable goods) is delivered to the delivery stop at the time specified in the operation schedule of the vehicle 140. . During delivery by the vehicle 140, the vehicle operation management unit 112 updates the operation status data in the vehicle management information every time the vehicle 140 stops at each stop and passes (see FIG. 6). That is, data such as which stop the vehicle 140 is currently traveling to and to which stop the vehicle 140 is being updated are sequentially updated. The operation status is obtained, for example, by mounting a GPS system or an acceleration sensor on the vehicle 140 (or the crew terminal 40), acquiring data on position information and acceleration information of the vehicle 140, and determining the relationship between the position information and the current time. By performing the comparison, it can be determined whether or not the vehicle 140 is currently operating on the operation schedule.

  In this way, by managing the operation status of the vehicle 140, it is possible to notify the recipient or the shipper of the latest delivery schedule. For example, when the vehicle 140 has passed a predetermined number of stops before the delivery stop (for example, the stop immediately before), the operation status of the vehicle 140 is notified to the recipient, and the delivery status display section of the recipient management screen 70 A process for displaying the fact on the display 71 may be performed. That is, when the delivery stop is the stop E, the vehicle operation management unit 112 transmits the information to the recipient terminal 30 when the vehicle 140 passes the previous stop D, and the delivery status display unit 71 A message such as "I'm going to arrive at the stop E in a few minutes" is displayed. Thus, the recipient can quickly and accurately know the timing at which the ordered fresh product is delivered.

  Further, even when the operation schedule of the vehicle 140 is delayed, a process of notifying the operation status of the vehicle 140 to the recipient and displaying the operation status on the delivery status display unit 71 of the recipient management screen 70 is performed. You may do it. In other words, when the vehicle 140 arrives (passes) at a certain stop, a delay of more than a predetermined time (for example, 15 minutes) has occurred from the scheduled operation schedule, the vehicle operation management unit 112 receives the information. To the user terminal 30 to display a message such as “15 minutes delay has occurred” on the message display section 72. Thus, the recipient can more accurately recognize the timing at which the ordered fresh product is delivered.

  Next, when the luggage (perishables) is received by the recipient at the delivery stop, a receipt confirmation registration process for registering the receipt of the luggage is performed (S108). After receiving the delivery notice, the receiver goes to a delivery stop to receive the package (perishables), and registers the reception via the receiver terminal 30. Specifically, on the recipient management screen 70, the status of the delivery status of the delivery status display section 71 is updated to “delivered”, and the reception button (see FIG. 14) is displayed on the registration button display section 74. In this state, the receiver presses (tap) the receiving button after receiving the package pertaining to the order at the delivery stop. Then, a receipt notification indicating that the package (perishables) has been received by the recipient is transmitted to the information processing apparatus 10 via the network 2 and received by the reception processing unit 111A of the control unit 11. When the information processing apparatus 10 receives the receipt notification, the receipt confirmation registration processing unit 111C4 updates the status of the delivery status in the management information from “delivered” to “transaction completed (received)” and registers it. When the registration of the receipt confirmation is made, the result is notified to the shipper terminal 20, and the shipper can confirm that the perishables to be dealt with have been received by the recipient and the transaction has been completed successfully.

  As described above, in the perishable goods distribution system 1 of the present embodiment, distribution of perishable goods using the vehicle 140 that regularly operates on a predetermined route is less likely to cause fluctuations in distribution costs, and delivery per one delivery container is performed. Costs can be kept low. In addition, since the time at which the vehicle 140 arrives at the collection stop and the distribution stop is accurately specified, quick delivery is possible. In particular, since it is possible to receive the product on the day of the order, it is suitable for distributing fresh products whose freshness is important.

  Further, in the fresh food distribution system 1, communication can be performed between the shipper and the recipient. For example, the recipient who has received the ordered fresh product transmits a recipient comment such as an impression or a request for the fresh product to the control unit 11 via the recipient terminal 30, and the control unit 11 ships the recipient comment. Is transmitted to the user terminal 20 and displayed on the terminal display unit 24. Since the shipper can obtain feedback on the perishables that have been submitted, it leads to improved service and motivation for the next and subsequent exhibitions. Thereby, the distribution (transaction) of fresh products using the fresh product distribution system 1 can be made more active.

  Conversely, the shipper can also send the shipper's comments, such as news and recommendation information, on the fresh product harvest schedule to the recipient. For example, the shipper transmits a shipper comment to the control unit 11 via the shipper terminal 20, and the control unit 11 transmits the shipper comment to the receiver terminal 30 of the receiver and displays the comment on the terminal display unit 34. Let it. Recipients can obtain recommendation information from the shipper who has purchased perishables, so that they can refer to when and what kind of perishables to purchase from the next time. it can. Thereby, the distribution (transaction) of fresh products using the fresh product distribution system 1 can be made more active.

<Modification>
In the collection completion registration process (S106) and the distribution completion registration process (S107), the method of the collection notification and the distribution notification to the shipper terminal 20 and the receiver terminal 30 may be as follows.

  Depending on the work situation at a certain stop (collection stop or delivery stop and referred to as "first stop"), a stop after the first stop (collection stop or delivery stop and "first stop" 2)) may be sent to the terminal associated with the terminal. For example, at the stage where the collection completion registration and the distribution completion registration are performed at the first stop, the end notification transmitting unit 111D1 of the notification processing unit 111D transmits the collection notification and the distribution associated with the first stop. Based on the load notification, an end notification indicating that each operation has been completed is transmitted to a shipper (shipper terminal 20) and a receiver (receiver terminal 30) associated with the second stop. A termination notification is sent only to the terminal associated with the second stop, and no termination notification is sent to the other terminals, so that transactions between the shipper and the recipient involved in the order of perishable goods can be performed more safely. It can be carried out.

  At this time, the first stop and the second stop may be adjacent to each other. That is, on the route of the vehicle 140, the second stop may be a stop one behind the first stop. With this configuration, for example, when the vehicle 140 completes the collection operation (or the distribution operation) at the previous stop (first stop), the terminal associated with the next stop (second stop) , A message such as "Departed from the previous stop" can be sent. Therefore, it is possible to notify the shipper and the recipient of the delivery timing of the fresh product more accurately and promptly.

  Further, when the information processing device 10 does not receive the pickup notification and the delivery notification associated with the first stop by a predetermined time, the delay notification transmission unit 111D2 of the notification processing unit 111D performs A delay notification indicating that the arrival of the vehicle 140 is delayed may be transmitted to the shipper (the shipper terminal 20) and the receiver (the receiver terminal 30) associated with the second stop. In this way, even if the pickup notice or the delivery notice does not arrive by the scheduled time, the shipper and the receiver can continue the transaction with peace of mind.

=== Second Embodiment ===
In the second embodiment, the code information associated with the order information is generated, and the code information is used in the processing of S106 to S108, so that the distribution of fresh products can be performed more quickly and smoothly. The flow of the fresh food transaction in the second embodiment is basically the same as the flow (see FIG. 8) described in the first embodiment. Hereinafter, the points different from the first embodiment will be mainly described.

  FIG. 16 is a block diagram illustrating a functional configuration of the information processing apparatus 10 according to the second embodiment. The information processing apparatus 10 according to the second embodiment includes a code information transmission unit 111E as the distribution processing unit 111. Other configurations are the same as those of the information processing apparatus 10 of the first embodiment. The code information transmitting unit 111E generates, based on the order information received by the reception processing unit 111A, code information including at least information on a receiver, a shipper, a pickup stop, and a delivery stop associated with the order. , And a function of transmitting to the shipper terminal 20. The code information in the present embodiment is represented by a two-dimensional code such as a QR code (registered trademark).

  In the second embodiment, when the shipper ships the perishable goods to the collection stop and the shipment registration is completed (S105 in FIG. 8), the code information can be issued. Specifically, code information transmitting section 111E generates code information triggered by completion of shipment registration, and transmits the code information to shipper terminal 20. The transmitted code information is displayed as a two-dimensional code on the shipper management screen 60. FIG. 17 is a diagram illustrating an example of a state in which code information is displayed on the shipper management screen 60. The shipper management screen 60 in FIG. 17 has a code information display section 65, and a two-dimensional code 66 is displayed on the code information display section 65. The two-dimensional code 66 is displayed so as to be readable by a reader having a two-dimensional code reader function (for example, a camera or a scanner of a smartphone or a mobile phone). The position where the code information display section 65 is displayed (the arrangement on the shipper management screen 60) is not limited to the example of FIG.

  The two-dimensional code 66 displayed on the shipper management screen 60 is printed by the printing terminal 50, and a two-dimensional code label 90 (hereinafter, also simply referred to as “label 90”) is issued. The printing terminal 50 is a terminal having a function as a reader that reads at least the two-dimensional code 66 and a function as a printer that prints labels, and is installed at each stop. The shipper can cause the printing terminal 50 to read the two-dimensional code 66 (see FIG. 17) displayed on the shipper terminal 20 at a predetermined collection stop and print the label 90. Note that the printing terminal 50 does not necessarily need to be installed at each stop. For example, each shipper may own the printing terminal 50 so that the label 90 can be printed at the office of the shipper, or the manager of the perishables distribution system 1 owns the printing terminal 50. Alternatively, the manager may issue (print) the label 90 to the shipper.

  FIG. 18 is a diagram illustrating an example of a printed two-dimensional code label 90 (label 90). On the label 90, information on the receiver, the shipper, the collection stop, and the distribution stop included in the code information described above, the two-dimensional code 66, and the like are printed. By attaching (attaching) such a label 90 to a perishable product delivery container, in the subsequent distribution process, the delivery status of the package (perishable product) is indicated by code information (that is, the label 90 on which the two-dimensional code 66 is printed). ) Enables accurate and safe management.

  The luggage (perishables) to which the shipment is completed and to which the label 90 is attached is collected by the vehicle 140 and the collection is registered (S106 in FIG. 8). In the second embodiment, the collection is managed using the code information. It can be performed. Specifically, when the luggage (perishables) is loaded onto the vehicle 140 at the pickup stop, the crew of the vehicle 140 uses the crew terminal 40 to label the luggage (perishables) attached to the luggage (perishables). The code information described in 90 is read. Then, the check box of luggage (perishable goods) to be collected displayed on the crew terminal management screen 80 (see FIG. 15) is automatically checked. At this time, the check box may be reversely displayed (for example, the entire check box is displayed in green) in order to easily understand the difference from the case where the check box is checked artificially. When the code information (label 90) of all packages to be collected at the collection stop is read, all check boxes on the crew terminal management screen 80 are checked. Thereafter, when the pickup completion button described with reference to FIG. 15 is pressed, a pickup notification is transmitted to the information processing apparatus 10, and the pickup completion registration processing unit 111C2 changes the delivery status from "waiting for pickup" to "delivery" in the management information. Update to "Middle (collection completed)" and register.

  That is, in the second embodiment, the pickup completion registration processing unit 111C2 sets the delivery status of the perishable product to "waiting for pickup (shipping completed), on condition that the code information written on the label 90 is read by the crew terminal 40. "" To "Delivery (collection completed)". In this way, by automatically checking at the time of collection using the code information (label 90), erroneous operation of the crew terminal 40 and omission of check can be reduced, and more accurate distribution can be performed. In addition, it becomes easy to grasp whether or not all packages (perishables) to be collected and distributed are available.

  Also, the collection completion registration processing unit 111C2 may stop transmitting the code information to the shipper terminal 20 after the perishable product delivery status is updated to “delivery (collection completed)”. In this way, the code information (such as the two-dimensional code 66) is not displayed on the shipper terminal after the completion of the collection, so that the label 90 is unnecessarily reissued, or other luggage (perishable goods) before shipment. ) Is prevented from being handled by mistake. Therefore, delays in distribution and erroneous delivery can be more easily reduced.

  Similarly, the code information (label 90) can be used when performing the distribution registration at the distribution stop (S107 in FIG. 8). For example, the delivery completion registration processing unit 111C3 delivers the perishable goods on condition that the crew terminal 40 reads the code information written on the label 90 when the luggage (perishable goods) is unloaded from the vehicle 140. The status is updated from "delivery (collection completed)" to "delivered (waiting for reception)". Thereby, the distribution work can be performed more accurately.

  Furthermore, the code information (label 90) can be used when the delivered package (perishables) is received by the recipient and the receipt is confirmed (S108 in FIG. 8). For example, when the recipient uses the recipient terminal 30 to read the code information written on the label 90 attached to the luggage (perishables), the code information is displayed on the registration button display section 74 of the recipient management screen 70. The receiving button (see FIG. 14) is automatically pressed. Then, a receipt notification is transmitted to the information processing apparatus 10, and the receipt confirmation registration processing unit 111C4 updates the status of the delivery status from "shipped" to "transaction completed (receipt confirmation)", and the registration of the receipt confirmation is performed. Will be

  That is, the receipt confirmation / registration processing unit 111C4 changes the delivery status of the perishable product from “delivered (waiting for reception)” to “transaction” on condition that the code information written on the label 90 is read by the recipient terminal 30. End (Receipt Confirmation) ". By using the code information (label 90) in this manner, it is easy to suppress an incorrect package from being received, a perishable product from being left unreceived for a long time, and the like. Therefore, it is possible to distribute fresh products more smoothly.

=== Other Embodiments ===
The embodiments described above are intended to facilitate understanding of the present invention, and are not intended to limit the present invention. The present invention can be modified and improved without departing from the gist thereof, and the present invention also includes equivalents thereof. In particular, even the embodiments described below are included in the present invention.

<Information processing device>
In the above-described embodiment, the perishables distribution system 1 including one information processing device 10 has been described as an example of the information processing device. The fresh goods distribution system 1 including the processing device 10 may be used. That is, a plurality of information processing apparatuses 10 may be connected via the network 2 and each information processing apparatus 10 may perform various processes in a distributed manner.

<Information processing device>
The perishables distribution system 1 in the above embodiment will be described by taking as an example a case in which the information processing apparatus 10 and various other terminals 20, 30, and 40 cooperate to execute various types of information processing based on a perishables distribution program. However, the present invention is not limited to this, and the various terminals 20, 30, and 40 alone or the information processing device 10 alone execute the various information processing based on the perishable goods distribution program. You may do it.
In addition, a configuration in which part of the function as the information processing device is performed by the shipper terminal 20, the receiver terminal 30, and the like may be adopted. In this case, the information processing device 10 and the other terminals 20, 30, and 40 constitute an information processing device.

1 fresh food distribution system,
2 networks,
10 information processing device,
11 control unit,
111 distribution processing unit,
111A reception processing unit,
111B management information generation processing unit,
111C management information update processing unit,
111C1 shipment completion registration processing unit, 111C2 collection completion registration processing unit,
111C3 delivery completion registration processing unit, 111C4 receipt confirmation registration processing unit,
111D notification processing unit,
111D1 end notification transmitting unit, 111D2 delay notification transmitting unit, 111E code information transmitting unit,
112 vehicle operation management unit, 113 screen data generation unit,
12 storage unit, 13 input unit, 14 display unit, 15 communication unit,
20 shipper terminals,
21 terminal control unit, 22 terminal storage unit, 23 terminal input unit, 24 terminal display unit,
25 terminal communication unit,
30 recipient terminals,
31 terminal control unit, 32 terminal storage unit, 33 terminal input unit, 34 terminal display unit,
35 terminal communication unit,
40 crew terminals,
41 terminal control unit, 42 terminal storage unit, 43 terminal input unit, 44 terminal display unit,
45 terminal communication unit,
50 printing terminals,
60 Shipper management screen,
61 delivery status display section, 62 message display section, 63 order information display section,
64 registration button display section, 65 code information display section, 66 two-dimensional code,
70 Recipient management screen,
71 delivery status display section, 72 message display section, 73 order information display section,
74 registration button display section,
80 crew terminal management screen,
81 stop display part, 82 delivery / collection status display part, 83 registration button display part,
90 labels (two-dimensional code labels),
140 vehicles (delivery vehicles),
A, B, C, D, E, F, G stops,
Party A, Party B, Hei, Ding, Bo Shipper,
I, Lo, Ha, Ni, E Recipient

Claims (13)

A shipper and a receiver using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on a delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle. And a distribution system for distributing the fresh product between
The distribution system includes a receiver terminal operated by the receiver, a shipper terminal operated by the shipper, a crew terminal operated by a crew of the delivery vehicle, and the receiver terminal, the shipper terminal, and the crew. Including an information processing device connected to each of the terminals via a network,
The information processing device,
Based on the order information on the perishables from the receiver terminal, the pickup stop associated with the shipper, the delivery stop associated with the receiver, and the delivery status of the perishables. Including information, a management information generation processing unit that generates management information associated with the order information,
A shipment completion registration processing unit that updates the delivery status of the fresh product to a shipment completed state based on a shipping notification indicating that the fresh product has been shipped to the collection stop,
A collection completion registration processing unit that updates a delivery state of the fresh product to a collection completed state based on a collection notification indicating that the fresh product has been collected by the delivery vehicle from the collection stop;
A delivery completion registration processing unit that updates the delivery status of the fresh product to a delivery completed state based on a delivery notification indicating that the fresh product has been delivered to the delivery stop by the delivery vehicle;
A receipt confirmation registration processing unit that updates the delivery status of the fresh product to a receipt confirmation state based on a receipt notification indicating that the fresh product has been received by the recipient at the delivery stop;
A distribution system comprising: The distribution system according to claim 1, wherein
The information processing device may be configured to determine whether the information processing device is located after the first stop based on the collection notification and the distribution notification associated with a first stop corresponding to at least one of the collection stop and the distribution stop. End of transmitting, to the shipper terminal of the shipper associated with the stop 2 and the receiver terminal of the receiver, an end notification indicating that the collection and delivery work at the first stop has been completed. A distribution system comprising a notification transmitting unit. The distribution system according to claim 2, wherein
The distribution system according to claim 1, wherein the second stop is located one after the first stop. The distribution system according to claim 2 or 3,
The information processing apparatus, when the collection notice and the delivery notice associated with the first stop are not received by a predetermined time, the shipper associated with the second stop A distribution system, comprising: a delay information transmitting unit that transmits delay information indicating that arrival of the delivery vehicle is delayed to the shipper terminal and the receiver terminal of the receiver. The distribution system according to any one of claims 1 to 4, wherein
The information processing apparatus transmits, to the shipper terminal, code information associated with the order information and including at least four pieces of information of the receiver, the shipper, the pickup stop, and the delivery stop. A code information transmission unit is provided,
The code information transmitting unit stops transmitting the code information to the shipper terminal after the collection completion registration processing unit updates the delivery state of the perishable product to the collection completion state. Distribution system. The distribution system according to claim 5, wherein
The distribution system,
A printing terminal that is installed at the collection stop and prints a label including the code information based on the reception of the code information from the shipper terminal,
The collection completion registration processing unit of the information processing device, on condition that the crew terminal has read the code information written on the label, updates the delivery state of the fresh product to a collection completion state. Characteristic distribution system. The distribution system according to claim 6, wherein
The receipt confirmation registration processing unit of the information processing device updates the delivery state of the perishable product to a receipt confirmation state on condition that the recipient terminal reads the code information written on the label. A distribution system characterized by the following. The distribution system according to any one of claims 1 to 7,
The distribution system, wherein the fresh product is delivered by the delivery vehicle in a state of being stored in a delivery container having a specific shape and size. The distribution system according to claim 8, wherein
The distribution system, wherein the exhibitor information registered when the shipper ships the fresh product includes information on the quantity of the fresh product that can be accommodated in one delivery container. The distribution system according to claim 8, wherein:
The distribution system, wherein the management information includes information on the quantity of the perishable items ordered by the recipient and the number of the delivery containers accommodating the perishable items. A shipper and a receiver using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on a delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle. And a distribution program used to distribute the fresh product between
Information on the pickup stop associated with the shipper, the delivery stop associated with the recipient, and the delivery status of the perishable product based on order information on the perishable product from a recipient terminal. Including, management information generation processing for generating management information associated with the order information,
A shipping completion registration process of updating the delivery status of the fresh product to a shipping completed state based on a shipping notification indicating that the fresh product has been shipped to the collection stop;
A collection completion registration process of updating the delivery state of the fresh product to a collection completed state based on a collection notification indicating that the fresh product has been collected by the delivery vehicle from the collection stop;
A delivery completion registration process for updating the delivery status of the fresh product to a delivery completed state based on a delivery notification indicating that the fresh product has been delivered to the delivery stop by the delivery vehicle;
Based on a receipt notification indicating that the perishables have been received by the receiver at the delivery stop, a receipt confirmation registration process that updates the delivery status of the perishables to a receipt confirmation state,
A distribution program causing an information processing apparatus to execute the following. A shipper and a receiver using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on a delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle. An information processing device used to distribute the fresh product between
Information on the pickup stop associated with the shipper, the delivery stop associated with the recipient, and the delivery status of the perishable product based on order information on the perishable product from a recipient terminal. Including, a management information generation processing unit that generates management information associated with the order information,
A shipment completion registration processing unit that updates the delivery status of the fresh product to a shipment completed state based on a shipping notification indicating that the fresh product has been shipped to the collection stop,
A collection completion registration processing unit that updates a delivery state of the fresh product to a collection completed state based on a collection notification indicating that the fresh product has been collected by the delivery vehicle from the collection stop;
A delivery completion registration processing unit that updates the delivery status of the fresh product to a delivery completed state based on a delivery notification indicating that the fresh product has been delivered to the delivery stop by the delivery vehicle;
A receipt confirmation registration processing unit that updates the delivery status of the fresh product to a receipt confirmation state based on a receipt notification indicating that the fresh product has been received by the recipient at the delivery stop;
An information processing apparatus comprising: A shipper and a receiver using the delivery vehicle that regularly operates on a predetermined route including a pickup stop that is a stop for placing perishables on a delivery vehicle and a delivery stop that is a stop for unloading the perishables from the delivery vehicle. An information processing method for distributing the fresh product between
Information on the pickup stop associated with the shipper, the delivery stop associated with the recipient, and the delivery status of the perishable product based on order information on the perishable product from a recipient terminal. Generating management information associated with the order information,
Based on a shipping notification indicating that the perishables have been shipped to the collection stop, updating the delivery status of the perishables to a shipment completed state,
Based on a pickup notification indicating that the perishables have been picked up by the delivery vehicle from the collection stop, updating the delivery state of the perishables to a pickup completed state,
Based on a delivery notification indicating that the perishables have been delivered to the delivery stop by the delivery vehicle, updating the delivery status of the perishables to a delivery completed state,
Based on a receipt notification indicating that the perishables have been received by the recipient at the delivery stop, update the delivery status of the perishables to a receipt confirmation state,
An information processing method, comprising:

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