JP2019179297A - Input support device, input support system, input support method, and input support program - Google Patents

Abstract

To enable effective input support, even in a case where types of registration are diversified, and input items for each type of the registration are relatively large.SOLUTION: An input support device includes: a storage unit 124 which stores first information for associating the type, with two or more kinds of input screens to which a user inputs an input required for registration, for each type of registration; and a display control unit 130 which outputs the two or more kinds of the input screens associated with the type of the registration designated by the user simultaneously or in order, based on the first information in the storage unit.SELECTED DRAWING: Figure 3

Description

  The present disclosure relates to an input support device, an input support system, an input support method, and an input support program.

  A technology is known in which customer information entered in advance is simply copied and pasted on the input interface provided by the customer information input support system, and specified and registered by item according to the attribute of the item of customer information. Yes.

JP 2014-115864 A

  However, in the conventional techniques as described above, it is difficult to realize effective input support when the types of registration are diversified and the number of input items for each type of registration is increased.

When the types of registration are diversified and the number of input items for each type of registration is increased, it is useful to use a plurality of types of input screens.
In this regard, for example, preparing multiple types of input screens in tab format increases versatility, but users who are not used to doing so may make unnecessary transitions between multiple input screens before completing the input work. There is a high possibility that inefficient input work will be forced, such as when the number of calls increases (for example, the same input screen is called multiple times).

  Therefore, in one aspect, an object of the present invention is to enable effective input support even when the types of registration are diversified and there are relatively many input items for each type of registration.

In one aspect, the following solutions are provided.
(1) For each type of registration, a storage unit that stores first information that associates the type with a plurality of types of input screens for a user to perform input necessary for registration, and the first information in the storage unit An input support device is provided that includes a display control unit that outputs a plurality of types of input screens associated with the type of registration designated by the user simultaneously or in sequence.

  (2) In the configuration of (1), the display control unit further outputs second information indicating the recommended order according to the order.

(3) In the configuration of (2), the second information is in the form of a selection button associated with each of a plurality of types of input screens.
(4) In the configuration of (3), the display control unit outputs the input screen of a type associated with the selection button in response to a user operation on the selection button. .

  (5) In the configuration of (4), the display control unit switches at least one of the selection buttons between an operable state and an inoperable state according to the recommended order.

(6) An input support apparatus according to any one of the above (1) to (5), which is in the form of a server, and a client computer, wherein the client computer is a display device that is an output destination of the input screen; An input unit that receives input from a user, and registration information related to the registration is transmitted to the server based on information input through the input unit while the input screen is being output on the display device. An input support system including a processing device is provided.
(7) For each type of registration, a plurality of types that are associated with the type of registration specified by the user based on information that associates the type with a plurality of types of input screens for the user to perform input necessary for registration An input support method executed by a computer is provided, including outputting the types of input screens simultaneously or sequentially.

  (8) For each type of registration, a plurality of types associated with the type of registration designated by the user based on information that associates the type with a plurality of types of input screens for the user to perform input necessary for registration An input support program for causing a computer to execute a process of outputting types of input screens simultaneously or sequentially is provided.

  In one aspect, according to the present invention, effective input support is possible even when the types of registration are diversified and there are relatively many input items for each type of registration.

It is the schematic which shows the whole input assistance system by one Example. It is a figure which shows an example of the hardware constitutions of a client computer. It is a figure explaining the function of a server and a client computer. It is a table | surface figure which shows an example of correspondence information. It is a table | surface figure which shows an example of the relationship between the kind of input screen, and an input item. It is explanatory drawing of the input screen structure by a comparative example. It is explanatory drawing of the input screen structure by a present Example. 4 is a timing chart schematically showing exchange of information and data between a client computer and a server. It is explanatory drawing of a request | requirement screen. It is a figure which shows an example of a request | requirement screen. It is a figure which shows the specific example (the 1) of an input screen. It is a figure which shows the specific example (the 2) of an input screen. It is a figure which shows the specific example (the 3) of an input screen. It is a figure which shows another example of the information showing recommendation order. It is explanatory drawing of an example of the output method of a selection button.

  FIG. 1 is a schematic diagram showing an entire input assist system 1 according to an embodiment.

  The input assist system 1 is a system that assists the user in inputting when the user performs various registrations. In the following, as an example, it is assumed that the input assistance system 1 is used in a financial institution such as a bank. Various types of registration are optional, but regarding financial services, for example, in order to be able to accept requests from customers for various services such as remittance services and pooling services (requests to provide services from financial institutions). Registration. Specifically, various types of registration include, for example, registration of remittance rules for each customer (hereinafter referred to as “customer remittance rule registration”) and registration of pooling rules for each customer (hereinafter referred to as “customer pooling rule registration”). Registration for enabling acceptance of a balance inquiry service for each customer (hereinafter referred to as “balance inquiry service registration”).

  The input assist system 1 includes a server 10 (an example of an input support device) and a client computer group 21. The server 10 and the client computer group 21 are connected via the network 4. The network 4 may include the Internet, World Wide Web, WAN (Wide Area Network), a wireless communication network, a wired network, or any combination thereof.

  The server 10 includes, for example, a WEB server, and performs communication with the client computer group 21 using HTML (HyperText Markup Language). The server 10 may be realized by a combination of a plurality of types of servers including a WEB server. The server 10 may be realized by a combination of a plurality of computers. The client computer group 21 includes a plurality of client computers 20. In the present specification, the user refers to the user of the client computer 20 unless otherwise specified.

  FIG. 2 is a diagram illustrating an example of a hardware configuration of the client computer 20. The hardware configuration of the server 10 may be the same except that the scale and performance may differ and the display device 108 and the like may be omitted.

  In the example illustrated in FIG. 2, the client computer 20 includes a control unit 101, a main storage unit 102, an auxiliary storage unit 103, a drive device 104, a network I / F unit 106, an input unit 107, and a display device 108.

  The control unit 101 is an arithmetic device that executes a program stored in the main storage unit 102 or the auxiliary storage unit 103, receives data from the input unit 107 or the storage device, calculates, processes, and outputs the data to the storage device or the like. To do.

  The main storage unit 102 is a ROM (Read Only Memory), a RAM (Random Access Memory), or the like. The main storage unit 102 is a storage device that stores or temporarily stores programs and data such as an OS (Operating System) and application software that are basic software executed by the control unit 101.

  The auxiliary storage unit 103 is an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like, and is a storage device that stores data related to application software.

  The drive device 104 reads the program from the recording medium 105, for example, a flexible disk, and installs it in the storage device.

  The recording medium 105 stores a predetermined program. The program stored in the recording medium 105 is installed in the client computer 20 via the drive device 104. The installed predetermined program can be executed by the client computer 20.

  The network I / F unit 106 is an interface between a peripheral device having a communication function and a server 10 and a client computer 20 connected via a network constructed by a data transmission path such as a wired and / or wireless line.

  The input unit 107 includes a keyboard having a cursor key, numeric input, and various function keys, a mouse, a touch pad, and the like. The input unit 107 may be realized by a peripheral device connected via the network I / F unit 106.

  The display device 108 may be a liquid crystal display or the like. On the display device 108, an input screen and the like to be described later are displayed. The user performs various registration inputs via the input unit 107 while looking at the input screen on the display device 108. Note that the display device 108 may be realized by a peripheral device connected via the network I / F unit 106.

  In the example illustrated in FIG. 2, various processes described below can be realized by causing the client computer 20 to execute a program. It is also possible to record the program on the recording medium 105 and cause the client computer 20 to read the recording medium 105 on which the program is recorded, thereby realizing various processes described below. Note that various types of recording media can be used as the recording medium 105. For example, the recording medium 105 may be information such as a CD (Compact Disc) -ROM, a flexible disk, a magneto-optical disk, or the like, a recording medium that records information optically, electrically, or magnetically, a ROM, a flash memory, or the like. It may be a semiconductor memory or the like for electrically recording.

  FIG. 3 is a diagram for explaining the functions of the server 10 and the client computer 20. In FIG. 3, one client computer 20 will be described as a representative, but other client computers 20 may be the same.

  The server 10 includes a correspondence information database 124 (an example of a storage unit), a screen database 126, a registration database 128, a display control unit 130, and a registration processing unit 132. The correspondence information database 124, the screen database 126, and the registration database 128 can be realized by an auxiliary storage unit of the server 10 such as the auxiliary storage unit 103, for example. The display control unit 130 and the registration processing unit 132 can be realized, for example, when a control unit of the server 10 such as the control unit 101 executes a program in the main storage unit of the server 10 such as the main storage unit 102.

  The correspondence information database 124 stores information (an example of first information) (hereinafter referred to as “corresponding information”) that associates the registration type with the input screen type for each registration type (attribute). The input screen may be in the form of a web page (Web page) and may include links, images, and buttons.

  FIG. 4 is a table showing an example of correspondence information. FIG. 5 is a table showing an example of the relationship between the types of input screens and input items. In the example shown in FIG. 4, the correspondence information is shown in a table format. In this case, “customer remittance rule registration” that is one of the registration types is associated with input screen types A, B, and C, and “customer pooling rule registration” that is one of the registration types. Are associated with input screen types C, D, and E, and so on. One or more input items are assigned to various input screens. If the types of input screens are different, at least one assigned input item is different. In the example shown in FIG. 5, input items 300 to 320 are assigned to the input screen type A, input items 341 to 360 are assigned to the input screen type B, and so on.

  In the example illustrated in FIG. 4, the recommended order related to the output order of the input screen type is associated with each type of registration. That is, the correspondence information includes information indicating the recommended order. For example, in “customer remittance rule registration”, the output order “input screen type A is output first, then input screen type B is output, and finally input screen type C is output” is the recommended order. Assigned as. The recommended order may be determined in consideration of ease of user input.

  The screen database 126 stores screen data relating to various input screens. In the screen database 126, the image data may be managed in the form of a source. The screen data stored in the screen database 126 includes screen data relating to various input screens that are associated with various types of registration with the correspondence information in the correspondence information database 124. The input screen includes an input field related to one or more assigned input items. The form of input to the input field may be character or symbol input, check mark input, or the like.

  The registration database 128 stores registration information transmitted from the client computer 20. The registration information is generated based on an input operation performed by the user on the input screen displayed on the display device 108. That is, the registration information is generated based on the input by the user to the input field related to the input item on the input screen. Registration information may be managed for each customer and for each type of registration.

The display control unit 130 transmits screen data corresponding to the type of registration to the client computer 20 in response to a registration screen request from the client computer 20. The screen data is data for forming an input screen that can be displayed on the display device 108 by the client computer 20. The screen data includes, for example, an HTML document and an image file.
In the present embodiment, when receiving a registration screen request from the client computer 20, the display control unit 130 specifies the type of registration related to the registration screen request. Next, the display control unit 130 specifies the type (plural types) of input screens corresponding to the type of registration based on the correspondence information in the correspondence information database 124. Next, the display control unit 130 extracts, from the screen database 126, screen data related to the type of input screen corresponding to the type of registration. Then, the display control unit 130 transmits the screen data related to the input screen of the type corresponding to the type of registration to the requesting client computer 20. The requesting client computer 20 displays a plurality of types of input screens simultaneously or sequentially on the display device 108 based on the received screen data. In this way, the display control unit 130 outputs the extracted types of input screens simultaneously or sequentially via the display device 108 of the requesting client computer 20.

  Here, in the case where a plurality of types of input screens are output in order, the display control unit 130 may output the input screens according to the recommended order associated with the types of registration related to the registration screen request. Or the display control part 130 may output the information (an example of 2nd information) showing recommendation order via the display apparatus 108 of the client computer 20 of a request origin so that it may mention later. In these cases, it becomes easy for the user to perform an input operation on a plurality of types of input screens in the recommended order.

  The registration processing unit 132 registers registration information transmitted from the client computer 20 in the registration database 128. The registration information is information related to various registrations such as customer remittance rule registration. Details of the function of the registration processing unit 132 will be described later.

  The client computer 20 includes an input receiving unit 210 and an output unit 212. The input reception unit 210 and the output unit 212 can be realized, for example, when the control unit 101 executes a program in the main storage unit 102.

  The input reception unit 210 generates registration information based on input by a user on a plurality of types of input screens. Note that an input by the user is obtained via the input unit 107. However, in a modified example, the input by the user may be realized by voice recognition, gesture recognition, or the like.

  The output unit 212 displays a plurality of types of input screens transmitted from the server 10 on the display device 108. For example, the output unit 212 may output an input screen via a web browser. At this time, the output unit 212 displays a plurality of types of input screens simultaneously or sequentially as described above. Note that “display simultaneously” may be a mode in which a plurality of types of input screens are output in a mode selectable with tabs, or a plurality of types of input screens may be divided into display screens of the display device 108. May be displayed.

  Next, effects of the present embodiment will be described with reference to FIGS.

  FIG. 6 is an explanatory diagram of an input screen configuration according to a comparative example, and FIG. 7 is an explanatory diagram of an input screen configuration according to the present embodiment. 6 and 7 show the input field F, and the numbers in parentheses indicate the input items associated with the input field F.

  In the case of the comparative example, as shown in FIG. 6, a large number of input items 300 to 399 (in this example, 99 input items 300 to 399) are assigned to one input screen. The input items 300 to 399 are input items that can handle, for example, all types of registration, and all the input fields related to the input items 300 to 399 cannot be displayed on the display screen of the display device 108 at the same time. In this case, the user can search for an input field related to a desired input item among the input items 300 to 399 and perform input by scrolling the screen. For example, when the type of registration is “customer remittance rule registration”, the user can select an input field related to the input items 300 to 320, an input field related to the input items 341 to 360, and an input field related to the input items 381 to 390. However, it is necessary to input it. At this time, in the case of the comparative example, the user can complete the input work using only one input screen, but the work for searching for the input field related to the desired input item from among the many input items 300 to 399. (For example, frequent screen scrolling) is a relatively large load.

  In this regard, according to the present embodiment, as described above, the input screen of the type (plural types) corresponding to the type of registration is output, so that the input load on the user can be reduced compared to the comparative example. Specifically, in the example illustrated in FIG. 7, for example, the input screen 601 includes input fields related to the assigned input items 300 to 320, and the input screen 602 includes the assigned input items 341 to 360. Such input fields are included, and other input screens (not shown) include input fields related to the assigned input items 381-390. In this case, for example, when the registration type is “customer remittance rule registration”, the user can complete the input operation using these three types of input screens (input screens 601, 602, etc.). Since the three types of input screens include a relatively small number of input fields related to input items that are not assigned to “customer remittance rule registration” (the example shown in FIG. 7 does not include one), the user can Substantially, there is no need to perform an operation for searching for an input field related to a desired input item. Thus, according to the present embodiment, the user input load can be reduced as compared with the comparative example.

  In the present embodiment, various input screens include only input fields related to assigned input items, but the present invention is not limited to this. For example, an input field may include an input field relating to an input item other than the input item assigned to the input screen (hereinafter also referred to as “input item that does not require input”). In this case, the input field related to the input item that does not require input may be displayed in a different form from the input field related to the other input items (for example, a deactivated form in which input is not possible). In this case, since the user can easily determine the input field related to the input item that does not require input, the input operation can still be realized efficiently.

  Also, according to the present embodiment, when a user performs registration of a desired type, the user can complete necessary input work by sequentially performing input work on a plurality of types of input screens corresponding to the type. Can do. That is, the user can reliably complete the necessary input work by completing the input work step by step. In particular, even when the registration to be performed when a plurality of services can be accepted, rather than the registration related to a single service, the user can reliably use the input assist system 1 according to the present embodiment. In addition, the input operation can be completed in a short time.

  In addition, according to the present embodiment, when a user performs registration of a plurality of desired types, the user can perform necessary input operations by sequentially performing input operations on a plurality of types of input screens corresponding to the plurality of types. Can be completed. At this time, if a plurality of types of input screens corresponding to a plurality of types overlap, it is possible to omit the duplicate input work. For example, as shown in FIG. 4, the registration work related to “customer remittance rule registration” can be completed in three screens that are output in the order of “A → B → C” in the recommended order. Input can be completed on three screens output in the order of “C → D → E” in the recommended order. Here, for example, when “customer remittance rule registration” and “customer pooling rule registration” are selected as registration operations, the screen of C is common, so “A → B → C → D → E”. Input can be completed on five screens.

  Since the present embodiment has the effects as described above, it is suitable for initial registration to a unified platform that provides various international financial services. In addition, this embodiment is suitable for registration related to international financial services involving remittance to or from overseas. This is because international financial services require a relatively large number of input items for registration. However, this embodiment can also be applied to registrations other than registrations related to international financial services.

  Next, an operation example of the input assist system 1 according to the present embodiment will be described with reference to FIG.

  FIG. 8 is a timing chart schematically showing the exchange of information and data between the client computer 20 and the server 10.

  In step S600, the client computer 20 receives a registration screen request from the user. The user makes a registration screen request by designating a desired type of registration. As for the registration screen request, for example, the user may make a registration screen request via a request screen 900 on the display device 108 as shown in FIG. In this case, for example, the user can make a registration screen request by checking a check field 901 related to a desired type of registration and operating an OK button 902 (for example, touch or click).

  In step S602, in response to the registration screen request from the user, the client computer 20 transmits type information indicating the type of registration related to the registration screen request to the server 10 as an input screen request.

  In step S604, in response to the input screen request from the client computer 20, the server 10 extracts screen data relating to the input screen corresponding to the type of registration from the screen database 126. Specifically, as described above, the server 10 specifies the type of registration related to the registration screen request based on the type information. Next, the server 10 specifies the type (plural types) of input screens corresponding to the type of registration based on the correspondence information in the correspondence information database 124. Next, the server 10 extracts screen data related to the specified types of input screens from the screen database 126.

  In step S <b> 606, the server 10 transmits, to the client computer 20, screen data related to the input screen having the first recommended order according to the recommended order based on the correspondence information in the correspondence information database 124.

  In step S <b> 608, the client computer 20 displays the first recommended input screen on the display device 108 based on the screen data transmitted from the server 10.

  In step S <b> 610, when the user's input operation on the first input screen is completed, the client computer 20 transmits a request for transition to the next input screen to the server 10. For example, when the input operation is completed, the user can make a transition request by operating a button (not shown) for requesting a transition to the next input screen. The transition request may be realized in a mode for instructing a transition to a specific input screen, or simply in a mode for instructing a transition to the next input screen (the next input screen according to the recommended order). It may be realized. An example of generating a transition request will be described later.

  In step S <b> 612, the server 10 transmits screen data related to the input screen related to the transition request to the client computer 20 in response to the transition request from the client computer 20.

  In step S614, the client computer 20 displays an input screen related to the transition request on the display device 108 based on the screen data transmitted from the server 10.

  In step S <b> 616, when the user's input operation for the current input screen is completed, the client computer 20 transmits a request for transition to the next input screen to the server 10.

  Thereafter, by repeating the same transition request, all types of input screens associated with the current registration screen request are sequentially output on the display device 108.

  In step S <b> 618, the client computer 20 generates registration information and transmits the registration information to the server 10 when the user's input work for all input screens is completed. The registration information is generated based on the input by the user to the input field related to each input item. For example, when the input work by the user for all the input screens is completed, a registration information generation button (not shown) in the input screen becomes active, and the user operates the registration information generation button to connect to the server 10. Registration information can be sent (uploaded). In the modification, the client computer 20 may generate registration information and transmit the registration information to the server 10 when the input operation by the user is completed for each input screen.

  In step S620, the server 10 stores (registers) the registration information from the client computer 20 in the registration database 128. Note that when the registration information is stored in the registration database 128, the server 10 may transmit a notification to that effect to the client computer 20 associated with a predetermined user. In this case, the predetermined user may include a user who has performed the input work. Further, the predetermined user may be determined based on the registration information of this registration target in addition to or instead of the user who performed the input work. For example, if the registration information includes information related to the input item “registration approver (administrator)”, the predetermined user may correspond to the registration approver (administrator). In the modification, the client computer 20 may receive registration information from the client computer 20 and store (register) it in the registration database 128 for each input screen.

  Next, specific examples of the input screen according to the present embodiment will be described with reference to FIGS.

  FIG. 10 is a diagram illustrating a specific example of the request screen. In FIG. 10, a request screen 900A is shown.

  The request screen 900A is a screen displayed by selecting the tab “Services”, and is a screen that also shows registration information related to a certain customer. A screen such as the request screen 900A may be set for each customer, and in this case, the user can call the request screen 900A of a desired customer.

  The request screen 900A includes a “Types” field, and the “Types” field includes registration types “Fund Transfer (customer remittance rule registration)”, “Payroll (salary transfer rule registration)”, “Bank Report ( "Balance inquiry service registration)", "Pooling (customer pooling rule registration)" and the like are included. In addition, the request screen 900A includes columns “Level of Approver”, “Sub-Types”, and “Assigned Information”, and each field of these columns includes information and a link corresponding to each type of registration. Are included as appropriate. For example, “Assigned Information” includes information based on registration information. The “Sub-Types” field is arbitrary, but a link to a predetermined input screen that requires input is pasted, and the user can directly call the input screen by operating the link. .

  The request screen 900A includes a check field 901A for each registration type. For example, the user can check the check field 901A related to registration of a desired type and operate the Edit button 904 or the Register button 906 to cope with it. A registration screen request relating to the type of registration to be made can be made. In the request screen 900A, only one check field 901A can be selected (that is, specifications that cannot select two or more simultaneously).

  FIGS. 11 to 13 are diagrams illustrating an example of an input screen when the user checks the check field 901A related to “Fund Transfer” and makes a registration screen request. FIG. 11 is a screen for inputting a withdrawal account used by the customer, and can be displayed by selecting a tab “Debit Account” in the tab group 800. FIG. 12 is a screen for inputting the remittance type used by the customer, and can be displayed by selecting the tab “Contract Types” in the tab group 800. FIG. 13 is a screen for inputting an approval amount and an approval flow, and can be displayed by selecting a tab “Group Matrix” in the tab group 800. In this case, the input screen illustrated in FIGS. 11 to 13 is associated with the registration type “Fund Transfer”.

  Here, “Contract Types” in the tab group 800 is a tab that did not exist in the screen shown in FIG. 10, and the user checks the check field 901A related to “Fund Transfer” and makes a registration screen request. This is the first tab that appears. On the other hand, the tab “User” existing on the screen shown in FIG. 10 disappears in such a manner that it is replaced by the tab “Contract Types”. Thus, by changing the tab configuration of the tab group 800 in accordance with the check field selection mode (that is, the type of registration), the user can select any of the tabs related to the input screen necessary for registration. However, in the modification, the configuration of the tab group 800 in FIGS. 11 to 13 may not be changed from the state shown in FIG. In this case, the tab group shown in FIG. 10 is changed to include each tab related to all screens.

  Each of the input screens shown in FIGS. 11 to 13 can be selected by a tab group 800. In this case, the server 10 may transmit screen data capable of displaying the input screens shown in FIGS. 11 to 13 to the client computer 20 (that is, to the next input screen described with reference to FIG. 8). And the transmission of image data in response to the transition request is not required). In this case, the client computer 20 may output (output to the front side) one of the input screens shown in FIG. 11 to FIG. 13 according to the tab selection mode in the tab group 800 by the user. In this way, the user can select a desired input screen from among the input screens that require input by selecting the corresponding tab in the tab group 800.

  The input screens shown in FIGS. 11 to 13 include information 801 indicating the recommended order. The form of information representing the recommended order is arbitrary, but the information 801 representing the recommended order is a form of selection buttons 811, 812, and 813 representing the order numbers “1”, “2”, and “3”. In this case, the user can display the input screen having the first recommended order among the input screens shown in FIGS. 11 to 13 by operating the selection button 811 with the numeral “1”. . Note that the input screen having the first recommended order may be displayed as an initial input screen when a registration screen request is made. Similarly, the user can display the input screen having the second recommended order among the input screens shown in FIGS. 11 to 13 by operating the selection button 812 with the numeral “2”. . Similarly, the user can display the input screen having the third recommended order among the input screens shown in FIGS. 11 to 13 by operating the selection button 813 with the numeral “3”. .

  In this way, according to the example shown in FIGS. 10 to 13, in response to a user operation on the selection buttons 811, 812, 813, an input screen associated with the operated selection button can be output.

  In addition, according to the examples illustrated in FIGS. 10 to 13, the information 801 indicating the recommended order is output together with the input screen that needs to be input, so that the user can easily grasp the entire image of the input work. This is particularly useful when the user needs to perform various types of registration. This is because when various types of registration are required, the type and number of input screens that require input may differ depending on the type of registration, making it difficult to grasp the overall picture.

  Since the input screens shown in FIGS. 11 to 13 can be selected on each tab in the tab group 800, the user can operate the buttons 811, 812, 813 in addition to operating the buttons 811, 812, 813. A desired input screen can be displayed by operating the corresponding tab. However, in the modification, the information 801 indicating the recommended order may be omitted. In another modification, the tab group 800 may be omitted. That is, the input screens shown in FIGS. 11 to 13 may be independent from each other. In this case, the user can make a request for transition between input screens by operating buttons 811, 812, and 813. Further, in another modification, the tab group in FIG. 10 may be omitted.

  Next, another example of information indicating the recommended order will be described with reference to FIG.

  FIG. 14 is an explanatory diagram of another example of information representing the recommended order, and is a diagram illustrating another example of a screen including information representing the recommended order.

  In FIG. 14, the information 801B indicating the recommended order is in the form of selection buttons 811B, 812B, and 813B indicating the order numbers “1”, “2”, and “3”, similar to the information 801 indicating the recommended order described above. . The selection buttons 811B, 812B, and 813B are adjacent to character displays “Debit Account”, “Contract Types”, and “Group Matrix” that suggest registered contents associated with each of the selection buttons 811B, 812B, and 813B. Each input screen as shown in FIGS. 11 to 13 is associated with the selection buttons 811B, 812B, and 813B. For example, an input screen as illustrated in FIG. 11 is associated with the selection button 811B as the first recommended input screen. However, in this case, an input screen in which the tab group 800 and the information 801 indicating the recommended order are omitted from the input screen illustrated in FIG. 11 may be used. Similarly, an input screen as shown in FIG. 12 is associated with the selection button 812B as the second recommended input screen. However, in this case, an input screen in which the tab group 800 and the information 801 indicating the recommended order are omitted from the input screen illustrated in FIG. 12 may be used. The same applies to the selection button 813B.

  In the example illustrated in FIG. 14, the information 801 </ b> B indicating the recommended order may be output first when the user makes a registration request. In this case, the user can easily grasp the entire image of the input work related to the current registration request when starting the input work.

  In the example illustrated in FIG. 14, once the screen 850 including the information 801 </ b> B indicating the recommended order is output, the screen 850 may be continuously output together with the input screen, or input work for one input screen may be performed. It may be output every time it ends.

  In addition, in the example shown in FIG. 14, instead of or in addition to the selection buttons 811B, 812B, and 813B, the characters “Debit Account”, “Contract Types”, and “Group Matrix” may be in the form of a link.

  Next, an example of a selection button output method will be described with reference to FIG. Note that the output of the selection button is realized by the output unit 212 of the client computer 20. The output method described below can also be applied to the above-described selection buttons 811B, 812B, 813B, and the like.

  FIG. 15 is an explanatory diagram illustrating an example of a selection button output method. In the example shown in FIG. 15, selection buttons 811C, 812C, and 813C are shown. In FIG. 15, the state hatched with “None” represents a state in which the selection button can be operated, and the white state represents a state in which the selection button cannot be operated (mode inactivated). In the state 1500, only the selection button 811C is operable, in the state 1501, the selection buttons 811C and 812C are operable, and in the state 1502, the selection buttons 811C, 812C, and 813C are operable. is there.

  In this case, the output unit 212 of the client computer 20 switches at least one selection button between an operable state and an inoperable state according to the recommended order. Specifically, for example, before the first input screen with the recommended order is output, or when the first input screen with the recommended order is output and the input operation is not completed, the output unit 212 is , Only the selection button 811C with the numeral “1” is operable, that is, the state 1500 of FIG. In addition, when the first input screen in the recommended order is output and the input operation on the input screen is completed, the output unit 212 displays the selection button 811C and the selection button 812C to which the number “2” is attached. Forms an operable state, that is, a state 1501 of FIG. When the selection button 811C is operable, it is possible to redo the input work (for example, redo for correcting an error) on the input screen having the first recommended order. However, in the modified example, when the input screen having the first recommended order is output and the input operation is completed, the output unit 212 can operate only the selection button 812C to which the numeral “2” is attached. A state may be formed. In another modification, when the input screen having the first recommended order is output and the input operation is completed, the output unit 212 sets the selection button 812C in an operable state and selects the selection button 812C. May be emphasized by blinking or the like. In this case, the user can easily determine that the input operation for the input screen having the first recommended order has been completed. Similarly, in the state where the input screen having the second recommended order is output and the input operation is not completed, the output unit 212 can operate the selection buttons 811C and 812C, that is, the state 1501 in FIG. Form. When the input screen with the second recommended order is output and the input operation for the input screen is completed, the output unit 212 selects the selection buttons 811C and 812C and the number “3”. A state in which the button 813C can be operated, that is, a state 1502 in FIG. 15 is formed.

  Here, when performing an input operation on a plurality of types of input screens, if the input operations are performed on a plurality of types of input screens in a specific order, the input operations may become efficient. For example, it may be more efficient to input similar input contents continuously. In this regard, according to the example shown in FIG. 15, the input screens are output in the order according to the recommended order, so that the efficiency of the input work can be further improved.

  Although each embodiment has been described in detail above, it is not limited to a specific embodiment, and various modifications and changes can be made within the scope described in the claims. It is also possible to combine all or a plurality of the components of the above-described embodiments.

  For example, in the above-described embodiment, it is assumed that the input assist system 1 is used in a financial institution, but the application range of the input assist system 1 is arbitrary. For example, the input assistance system 1 can be used in registration for receiving a service such as an administrative window service. In the administrative window service, it is useful to guide an input screen for performing input necessary for registration for each type of registration (for example, registration for submitting a transfer notification and a birth notification). In this case, similarly, a registration type and a plurality of types of input screens are associated with each other. When the user inputs a registration type, the input assist system 1 outputs the corresponding plurality of input screens simultaneously or sequentially. Also good.

In addition, the following aspects are further disclosed regarding the above-mentioned Example.
(Aspect 1) For each type of registration, a storage unit that stores first information that associates the type with a plurality of types of input screens each including an input field related to an input item to be input;

An input support apparatus comprising: a display control unit that outputs a plurality of types of input screens associated with the type of registration designated by the user based on the first information in the storage unit simultaneously or sequentially.
(Aspect 2) The input support apparatus according to aspect 1, wherein the display control unit further outputs a request screen capable of selecting any one of the types of registration.
(Aspect 3) The input support apparatus according to aspect 1, wherein the type of registration relates to at least one of a financial service and an administrative window service.
(Aspect 4) The input according to aspect 1, wherein the display control unit displays a plurality of types of the input screens in a tab form so that the configuration of selectable tabs changes for each type of registration. Support device.

DESCRIPTION OF SYMBOLS 1 Input assistance system 10 Server 20 Client computer 124 Correspondence information database 126 Screen database 128 Registration database 130 Display control part 132 Registration process part 210 Input reception part 212 Output part

Claims (8)

For each type of registration, a storage unit that stores first information that associates the type with a plurality of types of input screens for a user to perform input necessary for registration;
An input support apparatus comprising: a display control unit that outputs a plurality of types of input screens associated with the type of registration designated by the user based on the first information in the storage unit simultaneously or sequentially.   The input support apparatus according to claim 1, wherein the display control unit further outputs second information representing the recommended order in the order.   The input support apparatus according to claim 2, wherein the second information is in the form of a selection button associated with each of a plurality of types of input screens.   The input support apparatus according to claim 3, wherein the display control unit outputs the input screen of a type associated with the selection button in response to a user operation on the selection button.   The input support apparatus according to claim 4, wherein the display control unit switches at least one of the selection buttons between an operable state and an inoperable state according to the recommended order. The input support apparatus according to any one of claims 1 to 5, which is in the form of a server;
Including client computers,
The client computer is
A display device as an output destination of the input screen;
An input unit for receiving input from the user;
An input support system comprising: a processing device that transmits registration information related to the registration to the server based on information input via the input unit in a state where the input screen is output on the display device. .   For each type of registration, a plurality of types of inputs associated with the type of registration designated by the user based on information that associates the type with a plurality of types of input screens for the user to perform input necessary for registration An input support method executed by a computer, including outputting screens simultaneously or sequentially. For each type of registration, a plurality of types of inputs associated with the type of registration designated by the user based on information that associates the type with a plurality of types of input screens for the user to perform input necessary for registration An input support program for causing a computer to execute a process of outputting screens simultaneously or sequentially.