JP2015060521A - Deposit / withdrawal management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a deposit and payment management system that prevents the occurrence of miscalculation due to the incorrect discharge of change.SOLUTION: When an error occurs in payment processing of paying change, a deposit and payment management system displays a notification screen notifying an operator of the error. After predetermined operation is performed on the basis of the notification screen, the deposit and payment management system stores coins discharged as change in a storage part as refund processing in which the theoretical balance is not updated, and after the execution of the refund processing, discharges change again from the storage part as re-discharge processing in which the theoretical balance is not updated.

Description

  The present invention relates to a deposit / withdrawal management system.

  2. Description of the Related Art Conventionally, a deposit / withdrawal management system including a POS register (terminal) and a change machine is known (for example, see Patent Document 1). Generally, in the deposit / withdrawal management system, the necessary change is released from the change machine according to the control of the POS register, but the change is not correctly released due to some trouble (for example, when only a part of the required change is released) Or not released at all). If the change machine fails to release the change correctly, the change amount is uncertain (the change machine itself has determined that there is a possibility that the change amount information grasped by the change machine itself is incorrect). However, since the POS register has already updated the theoretical balance (calculated balance information grasped by the POS register itself) at the time of issuing the discharge instruction to the change machine, the change machine can correctly discharge the change. Even if not, the theoretical balance is already updated. When only a part of the change is released, the operator once returns the money released as a part of the change into the change machine and then releases the whole change again. When returning the already-released money into the change machine, in general, from the viewpoint of preventing an operator's manual error, the same as the deposit, the already-released money is often inserted from a predetermined slot. When the money that has already been released is inserted from the predetermined slot and returned to the change machine, the theoretical balance is set so that the theoretical amount is not higher than the amount of returned money or the actual amount. A predetermined operation is required to prevent updating (addition).

JP 2011-113532 A

  However, since the predetermined operation that prevents the theoretical balance from being updated is an irregular operation, do not perform the operation correctly (forget to perform the operation or perform an incorrect operation by performing the operation). For example, there is a possibility that the money that has already been released is thrown from a predetermined slot and returned to the change machine. For this reason, there is a problem that the returned monetary amount and the theoretical stock amount become higher than the actual stock amount, which causes a miscalculation when closing the day. In addition, when a miscalculation occurs, it is difficult to trace the cause, and there is a problem that it takes time to find and resolve the cause.

  The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique for preventing miscalculation in relation to the fact that change has not been correctly released.

In order to solve the above-described problem, a deposit / withdrawal management system according to one aspect of the present invention includes a storage unit that stores money, and a settlement unit that performs a settlement process based on the price and deposit of a product to be purchased. Depositing / withdrawing means for storing the money inserted by the operator as depositing process for depositing the deposit, and discharging the currency from the storing unit as withdrawal process for dispensing change when there is change And a theoretical amount updating means for updating the theoretical amount of money stored in the storage unit based on the input money in the deposit processing or the released money in the withdrawal processing, and in the withdrawal processing When there is an error, a notification means for displaying a notification screen for notifying the error to the operator, and after the predetermined operation is performed based on the notification screen, the theoretical balance is updated. A return means for storing the money that has been released from the storage unit as the change and has been inserted by the operator into the storage unit, and after the completion of the return process, As a re-release process that is not updated, a re-release means for re-release the change from the storage unit is provided.
According to the deposit / withdrawal management system, a notification screen is displayed when there is an error in the withdrawal process. And if a predetermined operation is performed and money is inserted, a reversing process in which the theoretical stock is not updated is executed. Therefore, the theoretical amount does not become higher than the actual amount, and no miscalculation occurs.

The deposit / withdrawal management system further includes storage means for storing, as electronic journal information, at least the number of each currency type processed in each of the deposit processing, the withdrawal processing, and the withdrawal processing. May be.
According to the deposit / withdrawal management system, since the movement of money in each process of deposit / withdrawal process / return-in process is stored for each currency type, it takes time to identify the cause even if it occurs. It can be shortened.

The deposit / withdrawal management system includes a registration device for registering purchased products and a change machine, and the registration device includes at least the settlement means, the theoretical stock update means, and the notification means. The change machine may include at least the storage unit, the deposit / withdrawal unit, the return unit, and the re-release unit.
According to the deposit / withdrawal management system, the same effect as described above can be obtained.

The deposit / withdrawal management system includes a settlement apparatus that settles the price of the purchased product and a change machine, and the settlement apparatus includes at least the settlement means, the theoretical stock update means, and the notification means. The change machine may include at least the storage unit, the deposit / withdrawal unit, the return / insertion unit, and the re-release unit.
According to the deposit / withdrawal management system, the same effect as described above can be obtained.

  According to the present invention, no miscalculation can occur.

It is an example of the external view of the deposit or withdrawal management system 1 by one Embodiment of this invention. FIG. 2 is an example of a block diagram showing a configuration of an electric circuit of a POS register 10 constituting the deposit / withdrawal management system 1; It is an example of a functional block diagram of the change machine 20 which comprises the deposit / withdrawal management system 1. FIG. It is explanatory drawing for demonstrating the screen displayed at the time of an error. It is explanatory drawing for demonstrating electronic journal information. 4 is a flowchart showing an operation example of a POS register 10; It is a flowchart which shows the operation example of the change machine.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is an example of an external view of a deposit / withdrawal management system 1 according to an embodiment of the present invention. Specifically, it is an external perspective view of the deposit / withdrawal management system 1 installed on the counter table 9. As shown in FIG. 1, the deposit / withdrawal management system 1 includes a POS register 10 (registration settlement apparatus) and an automatic change machine (hereinafter also simply referred to as a change machine) 20.

  The POS register 10 executes a registration process for registering a product to be purchased (a product to be purchased) and a settlement process (also referred to as an accounting process or a settlement process) for paying for the registered product. The POS register 10 includes, for example, a scanner unit 104, a store clerk display unit 105, an operation unit 108, a printing unit 111, and the like, as shown in FIG. Details will be described later.

  The change machine 20 is used in the settlement process in the POS register 10. As shown in FIG. 1, the change machine 20 includes, for example, a display operation unit 205, a coin slot 210, a coin slot 211, a bill slot 212, a bill slot 213, a storage unit (not shown in FIG. 1), and the like. Prepare. Details will be described later.

  FIG. 2 is an example of a block diagram showing the configuration of the electric circuit of the POS register 10 constituting the deposit / withdrawal management system 1. The POS register 10 includes, for example, a CPU (Central Processing Unit) 101, a ROM 102, a RAM 103, a scanner unit 104, a store clerk display unit 105, a customer display unit 106, a hard disk 107, an operation unit 108, a communication, as shown in FIG. Unit 109, buzzer 110, printing unit 111, and connection unit 112.

  The CPU 101 controls the entire POS register 10 by developing a program stored in the ROM 102 in the RAM 103 and executing it. Details will be described later.

  The ROM 102 stores various information. For example, the ROM 102 stores a program executed by the CPU 101, a device number of the own device (device identification information), and the like.

  The RAM 103 temporarily stores various information. For example, the RAM 103 temporarily stores a program read from the ROM 102 and information acquired or generated by execution of the program (for example, various determination results, transaction information, and read information). Note that the RAM 103 may temporarily store a product file.

  The scanner unit 104 optically reads a barcode attached to a product and acquires a product code of the product (acquires the product code that has been encoded by reverse conversion). The scanner unit 104 notifies the CPU 101 of the acquired product code. In addition, the scanner unit 104 optically reads a barcode attached to a name tag or the like of a store clerk (operator) and acquires person-in-charge identification information (for example, a person-in-charge code or a person-in-charge name) that identifies the store clerk. . The scanner unit 104 notifies the CPU 101 of the acquired person-in-charge identification information.

  The clerk display unit 105 is, for example, a liquid crystal touch display device that displays information to the clerk, for example, can accept a store clerk's operation. The information displayed on the display for clerk 105 includes, for example, a menu screen, processing information for registration processing (for example, product name, purchased quantity, selling price, total price), and message information stored in a message file. The electronic journal information stored in the electronic journal file, the theoretical stock information stored in the theoretically high file, and the like. An example of the message information is notification information regarding an error when money is discharged from the change machine 20. The electronic journal information is processing history information for each processing including processing date and time and processing contents. The theoretical balance information is information (actual information) indicating the theoretical balance (calculation) of money stored in the change machine 20.

  The store clerk display unit 105 may display various GUI operation buttons having the same functions as the operation buttons (described later) provided in the store clerk operation unit 108 instead of the store clerk operation unit 108. The store clerk display unit 105 may display a preset button for registering a predetermined product (for example, fresh food). In the clerk display unit 105, when a clerk operates, an operation signal is notified to the CPU 101.

  The customer display unit 106 is, for example, a liquid crystal display device that displays information to the customer. Information displayed on the customer display unit 106 is, for example, processing information of a registration process, a message, an advertisement, and the like. Note that the customer display unit 106 may be, for example, a liquid crystal touch display device that can accept customer operations, like the store clerk display unit 105. For example, the customer display unit 106 accepts an operation for a message (for example, confirmation of the amount of a utility bill). When a customer operation is performed on the customer display unit 106, an operation signal is notified to the CPU 101.

  The hard disk 107 stores various information. For example, the hard disk 107 stores a product file transmitted from a store controller (not shown) and received by the communication unit 109. The hard disk 107 stores a message file, an electronic journal file, a theoretical stock file, and a notification file. Note that the hard disk 107 may store the above-described program instead of the ROM 102.

  The clerk operation unit 108 includes various operation buttons (also referred to as operation keys and mechanical keys). For example, the clerk operation unit 108 includes numeric buttons (numeric keys) for inputting numbers, subtotal buttons (subtotal keys), current total buttons (current total keys), cancel buttons (cancel keys), and the like. The store clerk operation unit 108 may also include a start button (start key) for starting various processes, a completion button (completion key) for completing various processes, and the like. The salesclerk operation unit 108 may include the above-described preset button (preset key). In the clerk operation unit 108, when a clerk operates, an operation signal is notified to the CPU 101.

  The communication unit 109 is a communication interface for communicating with an external device via the LAN 40. The buzzer 110 is a sound generating unit for generating a confirmation sound, a warning sound, and the like. The printing unit 111 prints and issues a receipt and the like. The connection unit 112 is a communication interface for connecting to the change machine 20.

  When the CPU 101 acquires person-in-charge identification information via the scanner unit 104 (when a barcode attached to a name tag or the like is read by the scanner unit 104), the CPU 101 temporarily stores the person-in-charge identification information in the RAM 103.

  When the CPU 101 acquires the product code via the scanner unit 104 (when the barcode attached to the product is read by the scanner unit 104), the CPU 101 refers to the product file stored in the hard disk 107 and stores the purchased product code. The product name and sales price are specified, and the product name, sales price, and number of purchases of each purchased product are temporarily stored in the RAM 103. That is, the registration process is executed.

  The CPU 101 displays information on the purchased product, a message, and the like on the salesclerk display unit 105 and the customer display unit 106 according to the progress of the registration process. In addition, when there is an error (abnormality) in the registration process or the payment process, the CPU 101 displays a notification screen for notifying the error on the display unit 105 for clerk.

  The CPU 101 communicates with the change machine 20 via the connection unit 112. For example, the CPU 101 transmits various information to the change machine 20. As an example, a control command (for example, an insertion instruction for prompting the insertion of money, or a release instruction for releasing money) is transmitted to the change machine 20. For example, the CPU 101 receives various information from the change machine 20. As an example, the CPU 101 receives information (for example, money type, number of pieces) regarding input money. Further, the CPU 101 receives error information transmitted from the change machine 20.

  In addition, the CPU 101 updates the theoretical stock information stored in the theoretical stock file existing in the hard disk 107. For example, the theoretical balance information is updated when money is inserted into the change machine 20 or when the change machine 20 is made to release money.

  Further, after the transaction is completed (after the registration process and the settlement process are completed), transaction information of the transaction is generated, the communication unit 109 is controlled, and the generated transaction information is transmitted to a store controller (not shown). The transaction information includes a transaction number and detailed information. The transaction number is a number that uniquely identifies the transaction (transaction information). The detail information includes, for example, a device number, person-in-charge identification information, transaction date and time, a product name (or product code), the number of purchases, a total amount, and the like. Further, after the transaction ends, the CPU 101 controls the printing unit 111 to issue a receipt on which the detailed information of the transaction is printed. Further, the CPU 101 stores the electronic journal information of the transaction in the electronic journal file existing in the hard disk 107 after the transaction ends.

  FIG. 3 is an example of a functional configuration diagram of the change machine 20 constituting the deposit / withdrawal management system 1. For example, as shown in FIG. 3, the change machine 20 includes a control unit 201, a connection unit 202, a display operation unit 205, a coin insertion port 210, a coin payment outlet 211, a bill insertion port 212, a bill payment outlet 213, and a storage unit 216. And a transport unit 220. The conveyance unit 220 includes a conveyance path 221, an identification unit 222, a counting unit 223, and a detection unit 224. Further, a lamp (light emitting unit) may be disposed in the vicinity of the coin insertion slot 210 and the bill insertion slot 212.

  The control unit 201 controls the change machine 20 as a whole. Details will be described later. The connection unit 202 is a communication interface for connecting to the POS register 10. The display operation unit 205 is a touch panel, for example. The storage unit 216 stores deposits and changes. The storage unit 216 has a storage space for each type of money. The coin slot 210 is a coin slot. The coin payout exit 211 is a coin payout exit. The bill insertion slot 212 is a bill insertion slot. The banknote outlet 213 is a banknote outlet. Hereinafter, the coin insertion slot 210 and the bill insertion slot 212 are collectively referred to as an insertion slot, and the coin payment outlet 211 and the banknote payment outlet 213 are collectively referred to as a payment outlet. Note that the bill insertion slot and the bill payment outlet may be common, and the coin insertion slot and the coin payment outlet may be common.

  The conveyance path 221 is a path for conveying money formed between the insertion slot and the storage unit 216. The identification unit 222 identifies the money type of the money to be transported (the money that is input or the money that is released). The counting unit 223 counts the money that is conveyed. The identification result by the identification unit 222 and the counting result by the counting unit 223 are notified to the control unit 201.

  The detection unit 224 detects whether or not money has been inserted into the insertion slot. In addition, the detection unit 224 detects an error in the transport path 221. For example, the detection unit 224 detects an error in which money (for example, banknote) is jammed in the transport path 221. The detection result is notified to the control unit 201.

  The control unit 201 receives various pieces of information (for example, the number of denominations of money to be transported and detection results of errors) from the transport unit 220. Further, the control unit 201 controls the transport unit 220. For example, the control unit 201 controls the transport unit 220 (the transport path 221) so as to transport the money put into the insertion slot toward the storage unit 216. Further, the control unit 201 controls the transport unit 220 (the transport path 221) so as to transport the money stored in the storage unit 216 toward the payout port.

  The control unit 201 controls each unit according to a control command received via the connection unit 202, for example. For example, when receiving a release instruction indicating that money should be released, the control unit 201 causes the transport unit 220 to release money. In addition, the control unit 201 may make it possible to accept the insertion of money from the unacceptable state when the insertion instruction for prompting the insertion of money is received when the insertion of money into the insertion slot is not accepted normally. Further, when the change machine 20 has a lamp arranged in the vicinity of the insertion slot, the control unit 201 prompts the insertion of money into the insertion slot when receiving the insertion instruction prompting the insertion of money. The lamp may emit light.

  The control unit 201 communicates with the POS register 10 via the connection unit 202. For example, the control unit 201 receives various information from the POS register 10. As an example, the control unit 201 receives a control command (for example, a loading instruction or a discharging instruction) from the POS register 10. For example, the control unit 201 transmits various information to the POS register 10. For example, the control unit 201 generates deposit information based on the currency type and number acquired from the carry-out unit 220 and transmits the deposit information to the POS register 10. Further, the control unit 201 generates error information including error identification information based on the error detection result acquired from the carry-out unit 220 and transmits the error information to the POS register 10.

  As described above, the change machine 20 counts the inserted money, notifies the POS register 10 of the amount of the inserted money, and stores the inserted money in the storage unit 216 when the money is inserted into the insertion slot. Further, when the change machine 20 receives a control command (release instruction) to release money from the POS register 10, the change machine 20 releases the money stored in the storage unit 216 to the payout opening. Further, for example, when an error occurs in which money (for example, banknote) is jammed in the transport path 221 when the money is discharged, the change machine 20 transmits error information including error identification information of the error to the POS register 10.

  FIG. 4 is an explanatory diagram for explaining a screen displayed when an error occurs. Specifically, FIG. 4 shows a scene where a notification screen (pop-up screen; B in the figure) is displayed superimposed on the processing screen (A in the figure). If there is an error that the money is jammed in the transport path 221 when the money is released, the POS register 10 displays a notification screen as shown in FIG. The notification screen includes a notification area (C in the figure) for displaying notification information, a close button (D in the figure), a start button (E in the figure), and a completion button (F in the figure).

  In the notification area, notification information such as the fact that an error has occurred, the content of the error, and a treatment method for the error is displayed. The POS register 10 refers to the message file and displays notification information corresponding to the error identification information in the notification area. In the message file, notification information is stored in association with the error identification information.

  The close button is a button that is pressed (touched) when all of the change has already been discharged to the payout port, that is, when there is no need to return or re-release money (withdrawal). The return of money means that the money jammed in the transport path 221 at the time of the release of money (the money taken out from the transport path 221) or the money that has not been clogged and has already been discharged to the payout port is again thrown into the slot. And returning it to the storage unit 216. The re-release of money is the release of money again after the money is returned. When the close button is pressed, the notification screen is closed (erased). The close button is enabled when all of the change has already been discharged to the payout opening (for example, when the detection unit 224 has not detected an error in which the transport path 221 is jammed), When at least a part of the change has not yet been discharged to the payout opening (for example, when the detection unit 224 detects an error that the money is jammed in the transport path 221), the change may be disabled.

  The start button is a button that is pressed when at least part of the change has not yet been discharged to the payout port, that is, when it is necessary to return or re-release money. The start button may be pressed when at least part of the change has not yet been discharged to the payout opening, and may not be pressed when all of the change has already been discharged to the payout opening. Further, before the start button is pressed, the return of money may be prohibited. For example, when a coin is inserted into the coin insertion slot 210 during prohibition, the inserted coin may be discharged from the coin payout outlet 211 as it is. Moreover, when a banknote is inserted into the banknote insertion slot 212 during prohibition, it may not be conveyed to the storage unit 216 (the banknote insertion slot may be unreacted).

  The completion button is a button that is pressed after the return of money is completed. When the completion button is pressed, the notification screen is closed (erased). The completion button may be pressed after the return of money is completed, and may not be pressed before the return of money is completed.

  FIG. 5 is an explanatory diagram for explaining the electronic journal information. Specifically, it is printed based on the electronic journal information in the electronic journal file stored in the POS register 10. FIG. 5 (a) is printed based on electronic journal information storing that there was an error when money was released. At the bottom of Fig. 5 (a), "* This data is created only by EJ and results are not added." Means that the increase or decrease (actual decrease) in money related to the release of the error is an electronic journal file. Although it is reflected in (is stored as electronic journal information), it is clearly shown that it is not reflected in the theoretical balance file (not stored as theoretical balance information). FIG. 5 (b) is printed based on electronic journal information storing that there was a reversal in the event of an error at the time of the release of money. At the bottom of Fig. 5 (b), the phrase “* This data is created only by EJ and the actual results are not added.” Means that the increase / decrease (actual increase) of money related to the reversal is recorded in the electronic journal file. It is clearly reflected that it is reflected but not reflected in the theoretical stock file. In FIG. 5A, “# 000001” is the device number (device identification information), “R0052” is the person-in-charge identification information, and “J0238” is the serial number of the electronic journal information.

  Although the POS register 10 itself may print a form based on electronic journal information as shown in FIG. 5, other devices (for example, a store controller (not shown) The monitoring terminal may refer to (or obtain) the electronic journal file stored in the POS register 10 and print a form based on the electronic journal information as shown in FIG.

FIG. 6 is a flowchart showing an operation example of the POS register 10. Note that the flowchart of FIG. 6 is an operation example after registration of all the purchased products is completed.
Step S1: The subtotal key is pressed. That is, the POS register 10 recognizes pressing of the subtotal key by the store clerk.
Step S2: Display the price. That is, the POS register 10 that has recognized the depression of the subtotal key calculates the total amount, displays the calculated total amount on the processing screen being displayed on the store clerk display unit 105, and displays it on the customer display unit 106. .
Step S3: Instructing the insertion of money into the change machine 20. That is, the POS register 10 transmits an insertion instruction (payment instruction) to the change machine 20. Note that the change machine 20 that has received the insertion instruction (deposit instruction) causes a lamp disposed in the vicinity of the insertion slot to emit light so as to prompt the insertion of money into the insertion slot as a deposit process. Further, the operator inserts the deposit into the change machine 20 after pressing the subtotal key.
Step S4: Receive deposit amount information from the change machine 20.
Step S5: A deposit amount and a change amount are displayed. That is, the POS register 10 that has received the deposit amount information calculates the change amount from the total amount and the deposit amount, and displays the calculated change amount together with the deposit amount on the processing screen being displayed on the display unit 105 for the clerk. At the same time, it is displayed on the customer display unit 106.

Step S6: The current total key is pressed. That is, the POS register 10 recognizes the pressing of the current key by the store clerk.
Step S7: Update the theoretical stock information. In other words, the POS register 10 that has recognized the depression of the subtotal key updates the theoretical balance information stored in the theoretically-held file based on the deposit amount and the change amount.
Step S8: Determine whether change is necessary. If no change is required, the process proceeds to step S9. If change is necessary, the process proceeds to step S10.

Step S9: Store electronic journal information. For example, the POS register 10 generates electronic journal information including processing date and time, purchased product (product name or product code), deposit amount, change amount, etc., and stores it in the electronic journal file. Then, the flowchart of FIG. 6 ends. In addition, when a reversing process or a re-release process is executed, journal information of these processes is also stored.

Step S10: Instruct the change machine 20 that money should be released. That is, the POS register 10 transmits a discharge instruction (withdrawal instruction) to the change machine 20. The change machine 20 that has received the release instruction (withdrawal instruction) releases money from the storage unit 216 to the payout port as a withdrawal process.
Step S11: It is determined whether or not there is an error. That is, it is determined whether or not there is an error when releasing money in the withdrawal process. Specifically, the POS register 10 determines whether or not the error information related to the error that the money is jammed in the transport path 221 at the time of release is received from the change machine 20. If there is no error, the process proceeds to step S9 (the process of step S9 is executed and the flowchart ends). If there is an error, the process proceeds to step S12.

Step S21: A notification screen is displayed. In other words, the POS register 10 that has received the error information displays a notification screen by superimposing it on the processing screen being displayed on the store clerk display 105.
Step S22: It is determined whether or not the start button on the notification screen has been pressed. If the start button is not pressed, step S22 is repeated until the start button is pressed. If the start button is pressed, the process proceeds to step S23.
Step S23: Instructing the insertion of money into the change machine 20. That is, the POS register 10 transmits an insertion instruction (return instruction) to the change machine 20. Note that the change machine 20 that has received the insertion instruction (return instruction) causes the lamps arranged in the vicinity of the respective insertion openings to emit light so as to prompt the insertion of money into the insertion openings as a return processing. In addition, after the start button is pressed, the operator has already released the money to be returned (the money jammed in the transport path 221 when the money is released (the money taken out from the transport path 221) or has not been jammed and has been discharged to the payout opening. Money) is put into the change machine 20.

Step S24: It is determined whether or not the completion button on the notification screen has been pressed. If the completion button is not pressed, step S24 is repeated until it is pressed. If the completion button is pressed, the process proceeds to step S25.
Step S25: The change machine 20 is instructed to release money. That is, the POS register 10 transmits a release instruction (re-release instruction) to the change machine 20. In addition, the change machine 20 which received the discharge | release instruction | indication (re-release instruction | indication) discharge | releases money from the accommodating part 216 to a payment outlet as a re-release process.
Step S26: It is determined whether or not there is an error. That is, it is determined whether or not there is an error when releasing money in the re-release process. Specifically, the POS register 10 determines whether or not the error information related to the error that the money is jammed in the transport path 221 at the time of release is received from the change machine 20. If there is no error, the process proceeds to step S27. If there is an error, the process returns to step S22.
Step S27: The notification screen is deleted. Then, the process proceeds to step S9 (the process of step S9 is executed and the flowchart ends).

FIG. 7 is a flowchart showing an operation example of the change machine 20.
Step S30: It is determined whether or not there is an input instruction. That is, the change machine 20 determines whether or not an insertion instruction (a deposit instruction / return instruction) has been received from the POS register 10. More specifically, whether the insertion instruction (payment instruction) transmitted by the POS register 10 in step S3 of FIG. 6 or the insertion instruction (return instruction) transmitted by the POS register 10 in step S23 of FIG. Judge whether or not. If there is no insertion instruction (payment instruction / return instruction), the process proceeds to step S33. If there is an insertion instruction (payment instruction / return instruction), the lamp (light emitting unit) arranged in the vicinity of the insertion port is caused to emit light, and the process proceeds to step S31.
Step S31: It is determined whether or not money has been inserted into the insertion slot. Specifically, the change machine 20 determines whether or not the insertion of money into the insertion slot has been detected. In other words, if a deposit instruction (payment instruction) is received, it is determined whether or not a deposit has been inserted. If a deposit instruction (return instruction) is received, the money to be returned is inserted. It is determined whether or not it has been put into the mouth. If there is no input, step S31 is repeated until there is an input. If there is an input, the process proceeds to step S32.
Step S32: A deposit process or a return process is executed. That is, when money is inserted after receiving the insertion instruction (deposit instruction) transmitted by the POS register 10 in step S3 in FIG. 6, the deposit process is executed. On the other hand, when money is inserted after receiving the insertion instruction (return instruction) transmitted by the POS register 10 in step S23 of FIG. 6, a reversal process is executed.

  Note that the change machine 20 also sends back deposit information in the reversal process to the POS register 10 as well as deposit information in the deposit process. Specifically, the change machine 20 may transmit the money amount information about the amount of money to the POS register 10 regardless of whether it is a deposit process or a reversal process.

Step S33: It is determined whether or not there is a release instruction. That is, the change machine 20 determines whether or not a release instruction (withdrawal instruction / re-release instruction) has been received from the POS register 10. More specifically, either the release instruction (withdrawal instruction) transmitted by the POS register 10 in step S10 of FIG. 6 or the release instruction (re-release instruction) transmitted by the POS register 10 in step S25 of FIG. 6 is received. Determine whether or not. If there is no release instruction (withdrawal instruction / re-release instruction), the flowchart of FIG. 7 ends. If there is a release instruction (withdrawal instruction / re-release instruction), the process proceeds to step S34.
Step S34: A withdrawal process or a re-release process is executed. That is, when a release instruction (withdrawal instruction) transmitted by the POS register 10 is received in step S10 of FIG. 6, a withdrawal process is executed. On the other hand, when the release instruction (re-release instruction) transmitted by the POS register 10 is received in step S25 of FIG. 6, the re-release process is executed.

  Note that the change machine 20 may transmit the withdrawal information in the withdrawal process to the POS register 10. However, since the withdrawal amount is the same as the withdrawal amount grasped by the POS register 10, it may be omitted.

Step S35: It is determined whether or not there is an error. That is, the change machine 20 determines whether or not an error has occurred, such as money jammed in the transport path 221 when money is discharged in the withdrawal process or the re-release process. If there is no error, the flowchart of FIG. 7 ends. If there is an error, the process proceeds to step S36.
Step S36: Send error information to the POS register 10. Then, the flowchart of FIG. 7 ends.

  According to the flowcharts of FIG. 6 and FIG. 7, when there is an error at the time of change change (step S35 (Yes) in FIG. 7, step S11 (Yes) in FIG. 6), a notification screen is displayed on the POS register 10. (Step S21 in FIG. 6). On the notification screen, the start button is pressed and money to be returned (money that is jammed in the transport path 221 when money is released (money taken out from the transport path 221), or money that has already been released to the payout port without being jammed. ) Is inserted into the change machine 20, the change machine 20 executes a reversing process (step S32 in FIG. 7). Subsequently, when the completion button is pressed on the notification screen, the change machine 20 executes a re-release process (step S34 in FIG. 7), and if there is no error again (step S35 in FIG. 7). No)), the treatment after the error is completed.

  According to the flowcharts of FIG. 6 and FIG. 7, in the transaction, the theoretical balance information is updated once based on the deposit amount and the change amount (step S7 in FIG. 6). In other words, even if the reversing process or the re-releasing process is executed, it is not updated again. In other words, the return process and the re-release process are processes in which the theoretical stock is not updated.

  The deposit / withdrawal management system 1 according to the embodiment of the present invention has been described above. However, according to the deposit / withdrawal management system 1, a notification screen is displayed when there is an error in the withdrawal process. Then, when a predetermined operation (such as pressing a start button) is performed on the notification screen and money is inserted, a reversing process in which the theoretical balance is not updated is executed. Therefore, the theoretical amount does not become higher than the actual amount, and no miscalculation occurs.

  In the deposit / withdrawal management system 1 of the above embodiment, when there is an error in the withdrawal process, the start button on the notification screen is pressed as a predetermined operation, but the predetermined operation is not limited to this. For example, it may be an operation (pressing) of a mechanical key provided in the clerk operation unit 108. The same applies to the completion button on the notification screen.

  In addition, the deposit / withdrawal management system 1 of the above embodiment includes a POS register 10 that executes a registration process and a settlement process (excluding functions related to the conveyance of money executed by the change machine 20), and the POS register 10. (In the external appearance, the same housing as the POS register 10 is formed), and a change machine 20 that executes a settlement process related to the transport of money. However, the deposit / withdrawal management system according to the present invention is not limited to the aspect of the above embodiment. Hereinafter, other aspects will be described.

(Mode in which a change machine is separately arranged)
The POS register 10 and the change machine 20 may be arranged at positions separated from each other. That is, as another example, the deposit / withdrawal management system (not shown; for convenience, the deposit / withdrawal management system 2) is a registration process and a settlement process (excluding functions related to the conveyance of money executed by the change machine 20). POS register 10 for executing the transaction, and a change that is arranged at a position distant from the POS register 10 so as to be communicable (appearing to form a separate housing from the POS register 10), and executes a settlement process related to the conveyance of money The machine 20 may be configured.

(Mode in which a settlement device exists)
Instead of the POS register 10 that executes the registration process and the settlement process (except for the function related to the transport of money executed by the change machine 20), the settlement process (the function related to the transport of money executed by the change machine 20) is mainly used. A checkout device (not shown) may be provided. That is, as another example, the deposit / withdrawal management system (not shown; for convenience, the deposit / withdrawal management system 3) mainly performs a settlement process (excluding functions related to the conveyance of money executed by the change machine 20). A settlement apparatus to be executed (not shown; for convenience, the settlement apparatus 30 is referred to) and is connected integrally with the settlement apparatus 30 (appears to form the same housing as the settlement apparatus 30 in appearance), and settlement related to the conveyance of money The change machine 20 may be configured to execute processing.

  In the deposit / withdrawal management system 3, the change machine 20 receives various information from the settlement apparatus 30. As an example, the change machine 20 receives a control command (for example, a loading instruction or a discharging instruction) from the payment apparatus 30. In addition, the change machine 20 transmits various information to the settlement apparatus 30. As an example, the change machine 20 transmits deposit information and error information. In the deposit / withdrawal management system 3, the notification screen is displayed on a display unit provided in the settlement apparatus 30.

  The settlement apparatus 30 can specify transaction information after registration processing (or transaction information) generated in a POS register (not shown; for convenience, the POS register 11 (registration device)) that mainly executes registration processing. Information) may be used to execute the settlement process. For example, the POS register 11 issues a piece of paper (account ticket) printed by converting the transaction information into a barcode (for example, a one-dimensional barcode, a two-dimensional barcode), and the settlement device 30 reads the piece of paper. Settlement processing may be executed. Alternatively, the settlement apparatus 30 that executes the settlement process may be designated in the POS register 11 and the settlement process may be performed in the designated settlement apparatus 30.

  As described above, the settlement apparatus 30 and the change machine 20 may be used as the deposit / withdrawal management system 3, but the POS register 11, the settlement apparatus 30 and the change machine 20 may be used as the deposit / withdrawal management system 3.

  As mentioned above, although embodiment of this invention was explained in full detail, the concrete structure is not restricted to this embodiment, The design etc. of the range which does not deviate from the summary of this invention are included. The following notes regarding the deposit / withdrawal management system 1 are disclosed.

(Additional item 1)
A storage unit for storing money, a settlement means for executing a settlement process based on the price and deposit of the product to be purchased, and money inserted by an operator as a deposit process for depositing the deposit to the storage unit Based on the depositing / withdrawing means for releasing money from the storage unit as a withdrawal process for withdrawing change when there is change, and the inserted currency in the deposit process, or the released currency in the withdrawal process, The theoretical balance updating means for updating the theoretical balance of money stored in the storage section, and a notification means for displaying a notification screen for notifying the error to the operator when there is an error in the withdrawal process. And, after a predetermined operation is performed based on the notification screen, as a reversing process in which the theoretical stock is not updated, the money released from the storage unit as the change And a return means for storing the money inserted by the operator in the storage section, and a re-release process for re-discharging the change from the storage section as a re-release process in which the theoretical amount is not updated after the return process is completed. A deposit / withdrawal management system comprising a discharge means.

  The “predetermined operation” described in the above supplementary note 1 (same as the following supplementary note 3) may be a press of a button arranged on the notification screen, or a mechanical key (for example, an operation unit for a clerk) The mechanical key provided in 108 may be pressed. In other words, “after a predetermined operation is performed based on the notification screen” is not limited to “after a button arranged on the notification screen is pressed”, but “the notification displayed on the notification screen” According to the content (after the mechanical key is pressed (according to the notification content displayed on the notification screen) ”is also included.

(Appendix 2)
The notification means displays the notification screen on which a predetermined button is arranged, and the return means receives money as the return processing after the button arranged on the notification screen is pressed as the predetermined operation. The deposit / withdrawal management system according to claim 1, wherein the deposit / withdrawal system is stored in the storage unit.
According to the deposit / withdrawal management system, as long as a predetermined button is pressed, the withdrawal process is executed. Accordingly, no miscalculation occurs with a simple operation.

(Additional Item 3)
The re-release means re-releases the change from the storage portion as the re-release process after the return process is completed and a predetermined operation is performed based on the notification screen. Deposit / withdrawal management system according to appendix 1.
According to the deposit / withdrawal management system, the change can be re-released after confirming that the return process has been completed. Alternatively, after the money released as part of the change is once returned to the storage unit, it is possible to instruct the re-release of the change again.

(Appendix 4)
The notification means displays the notification screen on which a predetermined button is arranged, and the re-release means completes the return processing and presses down the button arranged on the notification screen as the predetermined operation. 4. The deposit / withdrawal management system according to claim 3, wherein the change is re-released from the storage unit as the re-release process.
According to the deposit / withdrawal management system, as long as a predetermined button is pressed, the re-release process is executed. Accordingly, it is possible to instruct the re-release of change again by a simple operation.

(Appendix 5)
The deposit / withdrawal means prohibits storage of money as the deposit process and release of money as the withdrawal process during an error in the withdrawal process. 4. Deposit / withdrawal management system according to any one of 4 above.
According to the deposit / withdrawal management system, as shown in FIGS. 6 and 7, during the withdrawal process error, the withdrawal process is executed only when the start button is pressed, and the completion button is pressed. Although the re-release process is executed for the first time, even if the return process or the re-release process is executed without pressing the completion button or the start button, as shown in FIG. In the reversing processing and re-releasing processing executed during the error, the theoretical value information is not updated. In other words, what is executed during the withdrawal process error is a reversal process or re-release process in which the theoretical amount information is not updated, and the theoretical amount information is updated during the withdrawal process error. Execution of processing and withdrawal processing is prohibited. Therefore, no miscalculation occurs.

(Appendix 6)
Additional items 1 to additional items further comprising storage means for storing, as electronic journal information, the number of each currency type processed in each of the deposit process, the withdrawal process, and the return process. 5. Deposit / withdrawal management system according to any one of 5;

(Appendix 7)
A registration device for registering a product to be purchased and a change machine, wherein the registration device includes at least the settlement means, the theoretical stock update means, and the notification means, and the change machine includes at least the The deposit / withdrawal management system according to any one of appendices 1 to 6, further comprising: a storage unit, the deposit / withdrawal unit, the return / insertion unit, and the re-release unit.
It corresponds to the deposit / withdrawal management system 1 or the deposit / withdrawal management system 2.

(Appendix 8)
A settlement device that settles the price of the product to be purchased and a change machine, wherein the settlement device comprises at least the settlement means, the theoretical balance update means, and the notification means, and the change machine has at least The deposit / withdrawal management system according to any one of appendix 1 to appendix 6, further comprising: the storage unit, the deposit / withdrawal unit, the return / insertion unit, and the re-release unit.
This corresponds to the deposit / withdrawal management system 3.

  In addition, each process of the deposit / withdrawal management systems 1 and 2 (or the POS register 10 and the change machine 20) of the present embodiment, or the deposit / withdrawal management system 3 (or the POS register 11, the change machine 20 and the settlement apparatus 30). By recording a program for executing each process in a computer-readable recording medium, causing the computer system to read and execute the program recorded in the recording medium, the deposit / withdrawal management systems 1 and 2 (or , POS register 10, change machine 20) or the above-described various processes related to deposit / withdrawal management system 3 (or POS register 11, change machine 20, settlement device 30). . Here, the “computer system” may include an OS and hardware such as peripheral devices. Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used. The “computer-readable recording medium” means a flexible disk, a magneto-optical disk, a ROM, a writable nonvolatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, etc. This is a storage device.

  Further, the “computer-readable recording medium” means a volatile memory (for example, DRAM (Dynamic DRAM) in a computer system that becomes a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. Random Access Memory)), etc., which hold programs for a certain period of time. The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

1, 2, 3 ... Deposit / withdrawal management system 9 ... Counter stand 10 ... POS register (registration settlement apparatus) 11 ... POS register (registration apparatus) 20 ... Change machine 30 ... settlement apparatus 101 ... CPU 102 ... ROM 103 ... RAM 104 ... Scanner unit 105 ... Display for store clerk 106 ... Display for customer 107 ... Hard disk 108 ... Operation unit 109 ... Communication unit 110 ... Buzzer 111 ... Printing unit 112 ... Connection unit 201 ... Control unit 202 ... Connection unit 205 ... Display operation unit 210 DESCRIPTION OF SYMBOLS ... Coin insertion slot 211 ... Coin payment outlet 212 ... Bill insertion slot 213 ... Banknote discharge outlet 216 ... Storage part 220 ... Conveyance part 221 ... Conveyance path 222 ... Identification part 223 ... Counting part 224 ... Detection part

Claims (4)

A storage section for storing money;
A payment means for executing a payment process based on the price of the product to be purchased and the deposit;
Depositing / withdrawing means for storing the money inserted by the operator in the storage unit as a depositing process for depositing the deposit, and discharging the currency from the storing unit as a withdrawal process for withdrawing change when there is change ,
Based on the input currency in the deposit process or the released currency in the withdrawal process, a theoretical balance update means for updating the theoretical balance of the currency stored in the storage unit;
A notification means for displaying a notification screen for notifying an operator of the error when there is an error in the withdrawal process;
After a predetermined operation is performed based on the notification screen, as a reversing process in which the theoretical stock is not updated, the money that has been released from the storage unit as the change and has been inserted by the operator is stored in the storage Reversing means to be stored in the part,
A deposit / withdrawal management system comprising: a re-emission unit that re-emits the change from the storage unit as a re-emission process in which the theoretical stock is not updated after the return process is completed. 2. The storage device according to claim 1, further comprising storage means for storing, as electronic journal information, the number of each currency type processed in each of the deposit process, the withdrawal process, and the return process. Deposit / withdrawal management system. Including a registration device and a change machine for registering products to be purchased,
The registration device includes at least the settlement unit, the theoretical stock update unit, and the notification unit,
The deposit / withdrawal management system according to claim 1 or 2, wherein the change machine includes at least the storage unit, the deposit / withdrawal unit, the return / insertion unit, and the re-release unit. . Including a checkout device and a change machine that settles the price of the goods to be purchased,
The settlement apparatus includes at least the settlement unit, the theoretical stock update unit, and the notification unit,
The deposit / withdrawal management system according to claim 1 or 2, wherein the change machine includes at least the storage unit, the deposit / withdrawal unit, the return / insertion unit, and the re-release unit. .

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