JP2013020301A - Adjustment system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an adjustment system for speeding up adjustment processing, and more flexibly coping with counterfeit bills or suspected bills.SOLUTION: An adjustment system includes: a cash adjustment device which performs deposit processing and payment processing of coins; and a register which performs registration of purchased merchandise and calculation of the total amount, in which the cash adjustment device is constituted so as to identify the thrown coins, and to generate acceptance refusal information for coins which cannot be accepted to be output to the register, and the register has a display part which displays the acceptance refusal information output from the cash adjustment device.

Description

  The present invention relates to a settlement system including a cash settlement apparatus that performs deposit and withdrawal processing of money, and a register that registers purchased products and calculates a total amount.

  In stores such as supermarkets and convenience stores, cash settlement devices that perform deposit and withdrawal processing of banknotes and coins, point-of-sale (POS) registers that calculate the amount of sales by registering purchased products of customers, A checkout system is provided.

  As an example of the settlement process using such a settlement system, first, the POS register calculates the sales amount and notifies the cash settlement apparatus. The cash settlement apparatus performs identification and counting when a deposit from a customer is inserted. Then, the cash settlement apparatus calculates the amount of change by subtracting the sales amount notified from the POS register from the total amount of the deposit from the customer, and withdraws the change.

  Here, when the money of the deposit from the customer includes reject money that the cash settlement apparatus cannot accept, the cash settlement apparatus rejects such reject money.

  And patent document 1 proposes displaying the guidance (display reason) and the method of the next money_receiving | payment operation for a money_receiving | payment person as a rejection treatment.

  Similarly, Patent Document 2 proposes to inform the depositing operator of the transaction unavailability information and the subsequent appropriate handling information when the money deposited at the ATM is rejected and returned.

JP-A-6-12549 JP2002-56438

  In the prior art, as described above, an apparatus for depositing cash always rejects rejected money. However, for example, at the check-in site where a store clerk (operator) is present, it may be preferable to display the reason for the rejection to the store clerk rather than the deposit operator because the subsequent re-check-out process can be made faster. Specifically, in the case of money that cannot be read or identified by the cash settlement apparatus for reasons such as fouling, the reject process can be prevented from being repeated barren if it can be confirmed that the ticket is a correct ticket by visual confirmation of the store clerk.

  In particular, in the euro zone, presented or deposited counterfeit or suspected tickets (tickets suspected of being counterfeit) are collected without being returned to customers (specifically police). Is legally required to be delivered to the This is to prevent the market circulation of counterfeit and suspect tickets at an early stage. However, it is difficult to cope with such an aspect in the conventional settlement system.

  The present invention has been devised to pay attention to the above problems and to effectively solve them. An object of the present invention is to provide a settlement system that can speed up the settlement process and more flexibly deal with counterfeit and suspect tickets.

  The present invention is a settlement system comprising a cash settlement apparatus for performing deposit and withdrawal processing of money, and a register for registering purchased goods and calculating a total amount, wherein the cash settlement apparatus is inserted. In order to identify the money that has not been accepted, it generates the acceptance refusal information for the money that cannot be accepted and outputs it to the register. The register has a display unit for displaying the acceptance refusal information output from the cash settlement apparatus. It is a checkout system characterized by

  According to the present invention, since the acceptance refusal information output from the cash settlement apparatus is displayed on the display unit of the register operated by the clerk, the clerk rather than the customer can easily confirm the acceptance refusal information. Can do. Thereby, it can be expected that the store clerk appropriately prompts the customer for the subsequent re-settlement process, and as a result, the settlement process can be speeded up. In retail stores, waiting time at a cash register is a factor directly linked to store reputation, so speeding up the settlement process is an extremely important effect.

  Further, since the store clerk can easily confirm the acceptance refusal information, it is not always necessary to reject the money that cannot be accepted, that is, the money that cannot be accepted can be dealt with more flexibly.

  The register display unit may be mounted on the register main body, may be provided adjacent to the register main body, or may be configured as a so-called customer display that can be visually recognized by the customer. Alternatively, in a system in which so-called self-settlement is adopted, the system may be configured as an attendant station display installed at a location away from the cash settlement apparatus. In any aspect, it is an important feature of the present invention that the display is made to the store clerk rather than the deposit operator to the cash settlement apparatus.

  As money that cannot be accepted, fake tickets or suspect tickets are particularly important. Therefore, the cash settlement apparatus may identify the inserted money, generate counterfeit ticket information or suspect ticket information as acceptance refusal information for the counterfeit ticket or suspect ticket, and output the counter ticket to the register. preferable.

  In this case, it is preferable that the display unit of the register also displays a method for handling a fake ticket or a suspect ticket. For example, it is preferable that the display unit of the register is adapted to provide guidance for confirming customer identification information. When collecting counterfeit or suspect tickets, it is necessary to link the money (fake or suspect ticket) with the information of the customer who deposited the money. It is important to check.

  Moreover, it is preferable that the display unit of the register is adapted to provide guidance for prompting another settlement method. For example, settlement with another currency, settlement with a debit card, settlement with a credit card, or the like may be prompted.

  Further, it is preferable that when the cash settlement apparatus is in the store clerk operation mode, money that cannot be accepted is rejected outside the apparatus, and when it is in the customer operation mode, money that cannot be accepted is taken into the apparatus. In this case, since it is possible to reliably collect counterfeit or suspect tickets, it is possible to easily cope with legal revisions that may be introduced in the near future in the euro area.

  In addition, a print output device is connected to the cash settlement apparatus, and when money that cannot be accepted by the cash settlement apparatus is taken into the apparatus, information relating to the capture is printed out as a receipt from the print output apparatus. It is preferable that it is adapted.

  In addition, a back office management device is connected to the cash settlement apparatus, and when money that cannot be accepted by the cash settlement apparatus is taken into the apparatus, information on the fetch is transferred from the cash settlement apparatus to the back office. It is preferable that the management apparatus is notified.

  According to the present invention, since the acceptance refusal information output from the cash settlement apparatus is displayed on the display unit of the register operated by the clerk, the clerk rather than the customer can easily confirm the acceptance refusal information. Can do. Thereby, it can be expected that the store clerk appropriately prompts the customer for the subsequent re-settlement process, and as a result, the settlement process can be speeded up. In retail stores, waiting time at a cash register is a factor directly linked to store reputation, so speeding up the settlement process is an extremely important effect.

  Further, since the store clerk can easily confirm the acceptance refusal information, it is not always necessary to reject the money that cannot be accepted, that is, the money that cannot be accepted can be dealt with more flexibly.

It is a block diagram which shows the structural example of the cash management system provided with the payment system which concerns on one Embodiment of this invention. It is an external view of the cash settlement apparatus concerning the embodiment. It is a block diagram of the cash settlement apparatus concerning the embodiment. It is sectional drawing of the banknote settlement apparatus which concerns on the same embodiment. It is sectional drawing of the coin settlement apparatus which concerns on the same embodiment. 2 is an external view of a register according to the embodiment. FIG. 3 is a block diagram of a register according to the same embodiment. FIG. It is a timing chart explaining an example of a payment method concerning the embodiment. It is a timing chart explaining the other example of the payment method based on the embodiment. It is a timing chart explaining the further another example of the payment method concerning the embodiment. It is an external view of the register | resistor by a modification. It is a figure which shows an example of a deposit certificate.

  Hereinafter, an embodiment according to the present invention will be described with reference to the drawings. However, this embodiment does not limit the present invention.

  FIG. 1 is a block diagram illustrating a configuration example of a cash management system 1 including a settlement system 2 according to an embodiment of the present invention. The cash management system 1 is a system that processes and manages the cash received from the customer by the store clerk and the cash paid by the store clerk to the customer.

  The cash management system 1 is provided in a checkout area in the store, and manages a checkout counter 10 that deposits and withdraws cash exchanged between a store clerk and a customer, and cash and products of the checkout counter 10. And a cash transport cassette 30 for transporting cash between the checkout counter 10 and the back office 20.

  The checkout counter 10 is connected to a cash settlement apparatus 11 that performs settlement processing with a customer by depositing and withdrawing cash, and the cash settlement apparatus 11 is communicably connected to register a product purchased by the customer. A settlement system 2 including a register 40 is provided. The payment system 2 may be provided with a plurality of sets.

  The cash settlement apparatus 11 is operated by the store clerk or the customer himself and is used for the settlement process between the store clerk and the customer. For example, the cash settlement apparatus 11 deposits the money paid by the customer or withdraws the change to be paid to the customer. The register 40 is, for example, a POS register operated by a store clerk.

  The back office 20 is provided with a cash accounting apparatus 21, a cash management apparatus 25, and a POS management apparatus 26. The cash accounting apparatus 21 is connected to the cash settlement apparatus 11 so as to be communicable. For example, the cash accounting apparatus 21 withdraws change reserves for loading into the cash settlement apparatus 11 or collects the sales collected from the cash settlement apparatus 11. Deposit money.

  The cash management device 25 is communicably connected to the cash settlement apparatus 11 and the cash accounting apparatus 21 via a LAN (Local Area Network) or the like. The cash management device 25 manages the cash stored in the cash settlement apparatus 11 and the cash accounting apparatus 21. For example, the cash management apparatus 25 manages the cash that has been settled in each of the cash settlement apparatuses 11 and the cash that is exchanged between the cash settlement apparatus 11 and the cash accounting apparatus 21. Moreover, the cash management apparatus 25 may monitor whether or not the cash transport cassette 30 is attached to the cash settlement apparatus 11 or the cash accounting apparatus 21.

  Further, as will be described later, the cash management device 25 according to the present embodiment manages information related to the capture when money that cannot be accepted by the cash settlement device 11 is captured in the device.

  The POS management device 26 is communicably connected to a register 40 provided in the checkout counter 10 via a LAN or the like, and manages the flow of merchandise and store sales.

  The cash transport cassette 30 is configured to be attachable to and detachable from the cash settlement apparatus 11 and the cash accounting apparatus 21, and when attached to the cash settlement apparatus 11 or the cash accounting apparatus 21, the cash transport cassette 30 is connected to the cash settlement apparatus 11 or the cash accounting apparatus 21. Cash can be exchanged between them. On the other hand, the cash transport cassette 30 stores the cash so that the internal cash cannot be taken out when it is detached from the cash settlement apparatus 11 and the cash accounting apparatus 21. The store clerk carries the cash between the cash settlement apparatus 11 and the cash accounting apparatus 21 using the cash transport cassette 30. For example, when a change reserve is loaded or sales are collected, the store clerk uses the cash transport cassette 30 to transport cash between the cash settlement apparatus 11 and the cash accounting apparatus 21. Since the store clerk cannot touch the cash in the cash transport cassette 30 during the transport of cash, the store clerk can transport the cash in a safe state.

  The cash transport cassette 30 may be configured to transport either one of banknotes and coins, or may be configured to transport both. The banknote cash transport cassette 30 may be a stack-type cassette that stacks and stores banknotes, or a tape reel type that winds the tape together with the banknotes in a state where the banknotes are sandwiched between a plurality of tapes one by one. It may be a cassette. The coin cash cassette 30 for coins may be a cassette for storing coins in a denomination mixed state.

  Next, the structure of the cash settlement apparatus 11 is demonstrated using FIG. 2 thru | or FIG. Each cash settlement apparatus 11 includes a coin settlement apparatus 13 that performs settlement processing by depositing and dispensing coins, and a banknote settlement apparatus 12 that performs settlement processing by depositing and dispensing banknotes.

  Hereinafter, in order to distinguish between the components of the bill settlement apparatus 12 and the components of the coin settlement apparatus 13, “a” is added to the reference number of the component of the bill settlement apparatus 12, and the components of the coin settlement apparatus 13 “B” is added to the reference number. The coin settlement apparatus 13 and the banknote settlement apparatus 12 are the same in the basic block configuration shown in FIG. 3 although the specific objects are different because the objects to be handled are different for coins and banknotes.

  FIG. 2 is an external view showing an example of each cash settlement apparatus 11. The cash settlement apparatus 11 includes a banknote settlement apparatus 12 and a coin settlement apparatus 13.

  The bill settlement apparatus 12 includes a housing 100a, a depositing unit 110a, and a dispensing unit 120a. The depositing unit 110a is provided to insert banknotes received from customers. The withdrawal unit 120a is provided to throw out change bills. When the front cover 101a of the housing 100a is opened, access to a cassette mounting portion (see 160a in FIG. 4) for mounting the cash transport cassette 30 becomes possible.

  The coin settlement apparatus 13 includes a housing 100b, a depositing unit 110b, and a dispensing unit 120b. The depositing unit 110b is provided for inserting coins received from customers. The withdrawal unit 120b is provided to throw out change coins. When the front cover 101b of the housing 100b is opened, it is possible to access a cassette mounting portion (see 160b in FIG. 5) for mounting the cash transport cassette 30.

  FIG. 3 is a block diagram illustrating a configuration example of the cash settlement apparatus 11. In addition to the depositing unit 110 and the withdrawal unit 120, the cash settlement apparatus 11 includes a transport unit 130, an identification unit 140, a storage unit 150, a cassette mounting unit 160, a memory 170, a communication unit 180, and a control unit 190. And further.

  The transport unit 130 is configured to transport the cash put into the depositing unit 110 to the storage unit 150 or to transport the cash thrown out from the withdrawal unit 120 from the storage unit 150. Further, the transport unit 130 transports the cash in the cash transport cassette 30 mounted on the cassette mounting unit 160 to load the cash into the storage unit 150, or collects the cash from the storage unit 150. Therefore, the cash stored in the storage unit 150 can be transported to the cash transport cassette 30.

  The identification unit 140 is configured to detect the denomination, authenticity, damage, new and old, quantity, etc. of the cash that is being transported by the transport unit 130. For example, the identification unit 140 includes a sensor such as an image sensor or a magnetic sensor.

  The storage unit 150 is configured to store the cash identified by the identification unit 140 for each denomination. When storing banknotes, the storage section 150 may be a stack-type storage section that stacks and stores each banknote for each denomination, or each banknote is sandwiched between a plurality of tapes for each denomination. It may be a plurality of tape reel type storage units wound together with banknotes.

  The cassette mounting unit 160 is configured to be detachable from the cash transport cassette 30. The cassette mounting unit 160 is configured to deposit cash from the cash transport cassette 30 or to withdraw cash from the cash transport cassette 30.

  The memory 170 includes a ROM (Read Only Memory) or HDD (Hard Disk Drive) that stores various programs and data for controlling the cash settlement apparatus 11, and a RAM (Random) that serves as a program load area and a work area during program execution. Access Memory). The memory 170 also stores information (denomination, quantity, etc.) of cash stored in the storage unit 150 and the cash transport cassette 30. Furthermore, the memory 170 may store the amount of cash identified by the identifying unit 140 for each denomination.

  The communication unit 180 is communicably connected to other devices (the cash accounting apparatus 21, the cash management apparatus 25, the POS management apparatus 26) and the register 40 that constitute the cash processing system 1.

  The control unit 190 is an arithmetic processing device configured to execute the program in the memory 170 to control the entire cash settlement apparatus 11.

  Based on the identification result for each money (cash) inserted into the depositing unit 110, the control unit 190 generates the fouling ticket information if it cannot be identified due to fouling, and if it is clearly a fake ticket, If counterfeit ticket information is generated and suspected to be counterfeit, suspect ticket information is generated. Each piece of generated information is output to a display unit 402 (described later) of the register 40.

  Further, the control unit 190 is configured to calculate the amount of money (injected amount) of cash inserted into the depositing unit 110 based on the identification / counting result by the identifying unit 140. Further, the control unit 190 receives the total amount of the purchased product of the customer from the register 40 via the communication unit 180, and calculates the change amount by subtracting the total amount of the purchased product from the total amount of the deposit from the customer. To do. And the control part 190 controls each part of the cash settlement apparatus 11 so that the change of the calculated change amount may be withdrawn.

  On the other hand, when any one of the damaged ticket information, the fake ticket information, and the suspect ticket information is generated, the settlement process is interrupted. In this case, the amount of the inserted cash is output to the cash management device 25 in a state where the breakdown of the correct ticket, the damaged ticket, the fake ticket, and the suspect ticket is distinguished. For this reason, the cash management apparatus 25 can distinguish and manage each of a correct ticket, a stain ticket, a fake ticket, and a suspect ticket. As will be described later, the checkout process is resumed depending on an input operation to the register 40 of the store clerk.

  FIG. 4 is a cross-sectional view showing an example of the internal configuration of the bill settlement apparatus 12 in the cash settlement apparatus 11. The bill settlement apparatus 12 includes a depositing unit cover 111a, and a store clerk (or a customer) opens the depositing unit cover 111a and inserts bills into the depositing unit 110a when depositing a large amount of bills. On the other hand, when depositing a small amount of banknotes, the banknotes can be inserted into the depositing unit 110a without opening the depositing unit cover 110a. The depositing unit 110a is configured to feed the inserted banknotes one by one to the transport unit 130a. The transport unit 130a is configured to pass the fed banknotes to the identification unit 140a and then transport the banknotes to the storage unit 150a, the cash transport cassette 30, or the withdrawal unit 120a. The identification unit 140a identifies the denomination, authenticity, correctness, new and old, quantity, etc., of the bill being conveyed. The transport unit 130a stores banknotes in the storage unit 150a for each denomination based on the identification result by the identification unit 140a.

  In addition, the conveyance part 130a may convey a banknote to the cash conveyance cassette 30 as needed, when the accommodating part 150a is full. As described above, when the identification unit 140a cannot identify the banknote due to the fouling (stained ticket) or the counterfeit banknote (fake or suspect ticket) is identified, the control unit 190 rejects the acceptance information. Is output to the display unit 402 of the register 40.

  On the other hand, in order to withdraw banknotes, the storage unit 150a is configured to feed banknotes one by one to the transport unit 130a. The transport unit 130a transports the fed banknotes to the withdrawal unit 120a. The bill settlement apparatus 12 includes a withdrawal unit shutter 121a, and when dispensing, opens the withdrawal unit shutter 121a and throws out banknotes.

  As described above, the bill settlement apparatus 12 can store the bills inserted into the depositing unit 110a in the storage unit 150a, and conversely, can throw out the bills stored in the storage unit 150a to the withdrawal unit 120a. That is, the bill settlement apparatus 12 is configured so that the deposited bill can be reused for withdrawal.

  When the cash transport cassette 30 is mounted on the cassette mounting unit 160a, the banknote settlement apparatus 12 loads banknotes from the cash transport cassette 30 to the storage unit 150a, or collects banknotes from the storage unit 150a to the cash transport cassette 30a. can do. When loading banknotes, the cash transport cassette 30 feeds banknotes one by one to the transport unit 130a. The transport unit 130a loads the fed banknotes into the storage unit 150a. When collecting banknotes, the storage unit 150a feeds the banknotes one by one to the transport unit 130a. The transport unit 130a collects the fed banknotes in the cash transport cassette 30.

  As described above, the bill settlement apparatus 12 is configured so that bills can be loaded and collected using the cash transport cassette 30.

  FIG. 5A and FIG. 5B are cross-sectional views showing an example of the internal configuration of the coin settlement apparatus 13 in the cash settlement apparatus 11. FIG. 5A is a sectional view of the coin settlement apparatus 13 viewed from the side, and FIG. 5B is a sectional view of the coin settlement apparatus 13 viewed from the front. In FIG. 5B, the cash transport cassette 30 and the feeding unit 137b are not shown, and the storage unit 150b is illustrated.

  The coin settlement apparatus 13 includes a depositing unit 110b as shown in FIG. 5 (b), and a store clerk (or customer) inserts coins into the depositing unit 110b when depositing. At this time, coins of a plurality of denominations may be thrown in a mixed state. The disc-shaped feeding unit 133b is configured to feed coins put into the depositing unit 110b one by one to the transport unit 130b. The transport unit 130b passes the fed coin through the identification unit 140b, and then transports the coin to the storage unit 150b, the cash transport cassette 30, or the withdrawal unit 120b. The identification unit 140b identifies the denomination, true / false, good / bad, new / old, quantity, etc. of the coins being conveyed. The transport unit 130b sorts coins by denomination based on the identification result by the identification unit 140b, and stores the coins in the corresponding denomination storage unit 150b.

  In addition, the conveyance part 130b may convey a coin to the cash conveyance cassette 30 or the collection | recovery box 135b as needed, when the accommodating part 150b is full. In addition, as described above, when the control unit 190 cannot identify the coin due to the fouling in the identification unit 140b (stained ticket) or the counterfeit coin (fake ticket, suspect ticket) is received, accept them The rejection information is output to the display unit 402 of the register 40.

  On the other hand, in order to withdraw coins, the storage unit 150b is configured to feed coins one by one to the transport unit 131b. The plurality of storage units 150b store money by denomination and each include a disk-shaped feeding unit 153b. The feeding unit 153b is configured to feed coins one by one to the transport unit 130b. The transport unit 130b transports the fed coins to the dispensing unit 120b. Thereby, the coin settlement apparatus 13 throws a coin into the withdrawal part 120b.

  In this way, the coin settlement apparatus 13 can store the coins inserted into the depositing unit 110b in the storage unit 150b, and conversely, can throw out the coins stored in the storage unit 150b to the dispensing unit 120b. That is, the coin settlement apparatus 13 is configured so that the deposited coin can be reused for withdrawal.

  When the cash transport cassette 30 is mounted on the cassette mounting unit 160b, the coin settlement apparatus 13 loads coins from the cash transport cassette 30 to the storage unit 150b or collects coins from the storage unit 150b to the cash transport cassette 30b. can do. When loading coins, the cash transport cassette 30 throws out coins into the feeding unit 137b shown in FIG. At this time, the cash transport cassette 30 may throw coins into the feeding portion 137b in a state where the denominations are mixed. The feeding unit 137b feeds coins to the transport unit 131b. The transport unit 131b transports the fed coins to the feed unit 133b, and the feed unit 133b feeds the coins one by one to the transport unit 130b. The conveyance unit 130b is configured to convey the fed coins to the identification unit 140b and then convey the coins to the storage unit 150b or the withdrawal unit 120b. The identification unit 140b identifies the denomination of the coin being conveyed. The transport unit 130b stores coins in the storage unit 150b for each denomination based on the identification result by the identification unit 140b.

  When collecting coins, the coin settlement apparatus 13 feeds coins one by one from the storage unit 150b to the transport unit 131b. The transport unit 131b collects the fed coins into the cash transport cassette 30.

  Thus, the coin settlement apparatus 13 is configured to be able to load and collect coins using the cash transport cassette 30.

  Next, the configuration of the register 40 will be described with reference to FIGS. FIG. 6 shows the external appearance of the register 40, and FIG. 7 shows the block configuration of the register 40. As shown in FIGS. 6 and 7, the register 40 includes a display unit 402 that displays various information, a keyboard 404 that receives manual input of various information and instructions from a store clerk, and a printer that outputs a receipt on which transaction details are printed. 406, a reading unit 408 that reads product information, a communication unit 410 that communicates with the cash settlement apparatus 11 and the POS management apparatus 26, a control unit 412, and a memory 414.

  The display unit 402 displays the transaction details including the product information of the customer's purchased product, the purchase amount, the customer's payment amount, the change amount, and the like, and as described above, each currency (cash ), Which is generated for the identification result, that is, the damaged ticket information, the fake ticket information, and / or the suspect ticket information is displayed. Furthermore, when displaying the counterfeit ticket information or the suspect ticket information, the display unit 402 according to the present embodiment also displays a subsequent handling method of the counterfeit ticket or the suspect ticket. ing. Further, the display unit 402 of the present embodiment provides guidance for confirming customer identification information when displaying fake ticket information or suspect ticket information.

  The keyboard 404 can receive an instruction from the store clerk for resuming the payment process that is interrupted when the acceptance refusal information is generated. Here, the input instruction may be, for example, the return (rejection) of all money (cash) inserted into the depositing unit 110. Alternatively, it may be an additional input for an amount corresponding to a fake ticket or a suspect ticket inserted into the depositing unit 110. Alternatively, it may be a return (reject) of money (cash) excluding a fake ticket or a suspect ticket inserted into the depositing unit 110.

  The reading unit 408 is, for example, a barcode scanner that reads a barcode attached to a customer's purchased product. When the reading unit 408 reads the barcode, the register 40 can acquire and register the product information of the customer's purchased product.

  As shown in FIG. 6, the register 40 may include a second display unit (referred to as a customer display) 402 a that can be visually recognized by a customer. In this case, the second display unit 402 is similar to the display unit 402. Information may be displayed. The display unit 402 may be a touch panel. In that case, the display unit 402 can also function as the keyboard 404.

  The memory 414 includes a ROM (Read Only Memory) or HDD (Hard Disk Drive) that stores various programs and data for controlling the cash settlement apparatus 11, and a RAM (Random) that serves as a program load area and a work area during program execution. Access Memory). The memory 414 stores a table having combinations of product information and the amount of money.

  The control unit 412 is an arithmetic processing unit configured to control the entire register 40 by executing a program in the memory 414. The control unit 412 can obtain the price of the product by searching the table in the memory 414 using the product information read by the reading unit 408, and can calculate the total price of the product purchased by the customer.

  In addition, the control unit 412 can transmit the total amount of purchased products to the cash settlement apparatus 11 via the communication unit 410. Further, the control unit 412 can transmit the product information of the product purchased by the customer to the POS management device 26 via the communication unit 410.

  Next, a settlement method using the settlement system 2 having the cash settlement apparatus 11 and the register 40 will be described.

  First, a case where money that cannot be accepted is not included in the money paid by the customer will be described with reference to a timing chart shown in FIG.

  (Step S101) The product information of the product purchased by the customer is registered in the register 40, and the purchase price is calculated.

  (Step S <b> 102) The register 40 transmits the purchase amount to the cash settlement apparatus 11.

  (Step S <b> 103) The customer's payment money is inserted into the cash settlement apparatus 11. The store clerk may perform the input of money or the customer himself / herself. The cash settlement apparatus 11 performs a deposit process including identification and counting of the inserted money.

  (Step S104) The cash settlement apparatus 11 calculates the input amount.

  (Step S105) The cash settlement apparatus 11 uses the input amount calculated in Step S104 as the total amount of deposits from the customer, and calculates the change amount based on the total amount of deposits and the purchase amount received from the register 40 in Step S102. To do.

  (Step S106) The cash settlement apparatus 11 withdraws change money based on the change amount calculated in step S105. Specifically, the bill settlement apparatus 12 throws out a change banknote from the withdrawal unit 120a, and the coin settlement unit 13 throws out a change coin from the withdrawal unit 120b.

  The change money may be handed to the customer by the store clerk, or the changed change money may be received by the customer.

  (Step S107) The cash settlement apparatus 11 notifies the register 40 of the completion of change money withdrawal.

  (Step S108) The printer 406 of the register 40 outputs a receipt on which the transaction details including the product information of the customer's purchased product, the purchase amount, the customer's payment amount, the change amount, etc. are printed. The store clerk hands the output receipt to the customer.

  Next, a case where a fouling ticket is included as money that cannot be accepted in the customer's payment money will be described with reference to a timing chart shown in FIG.

  (Step S201) The product information of the product purchased by the customer is registered in the register 40, and the purchase price is calculated.

  (Step S202) The register 40 transmits the purchase amount to the cash settlement apparatus 11.

  (Step S203) The customer's payment money is inserted into the cash settlement apparatus 11. The store clerk may perform the input of money or the customer himself / herself. The cash settlement apparatus 11 performs a deposit process including identification and counting of the inserted money.

  (Step S204) When the cash settlement apparatus 11 recognizes a corrupt ticket (for example, recognizes that the denomination is indistinguishable), the damaged ticket information is generated.

  (Step S <b> 205) The cash settlement apparatus 11 transmits the stain ticket information to the register 40.

  (Step S206) The smudge ticket information output to the register 40 is displayed on the display unit 402 of the register 40. The display unit 402 of the register 40 further displays a screen for selecting a stain ticket reject operation or a stain ticket take-in operation.

  (Step S207) Then, the store clerk inputs an instruction from the keyboard 404 of the register 40. In this example, an instruction to reject a dirty ticket is input.

  (Step S208) The register 40 transmits the reject instruction to the cash settlement apparatus 11.

  (Step S209) The cash settlement apparatus 11 performs a stain ticket rejection process based on the rejection instruction transmitted from the register 40. In other words, the bill settlement apparatus 12 or the coin settlement apparatus 13 throws out a damaged ticket from the withdrawal unit 120a or the withdrawal unit 120b.

  (Step S210) If the clerk visually confirms the watermark pattern or the like of the smudged ticket that has been thrown out and it can be determined that there is no problem and the money can be accepted, the money is put into the cash settlement apparatus 11 again. (If there is a problem and the money cannot be accepted, it will be exchanged for another currency of the customer that the store clerk can accept, and the exchanged money will be thrown in (or the customer will be asked to do so) Prompt).)

  (Step S211) In this case, the cash settlement apparatus 11 recognizes the damaged ticket again and generates the damaged ticket information again.

  (Step S <b> 212) The cash settlement apparatus 11 transmits the damaged ticket information to the register 40 again.

  (Step S213) The smudge ticket information output to the register 40 is displayed again on the display unit 402 of the register 40. At this time, the display unit 402 of the register 40 further displays a screen for selecting a stain ticket rejection operation or a stain ticket take-in operation.

  (Step S214) This time, the store clerk inputs and inputs an operation for taking in a damaged ticket from the keyboard 404 of the register 40. This prevents the operation of “indistinguishable → reject” from being repeated, so that it is possible to prevent the waiting time for other customers who are lined up later from being extended.

  (Step S <b> 215) The register 40 transmits an instruction for taking in a dirty ticket to the cash settlement apparatus 11.

  (Step S <b> 216) The cash settlement apparatus 11 performs a process for taking in a fouling ticket based on the take-in instruction transmitted from the register 40.

  (Step S217) Then, the cash settlement apparatus 11 calculates the inserted amount of the correct ticket calculated in Step S203 and the inserted amount of the damaged ticket taken in Step S206 (for example, manually input from the keyboard 404 of the register 40). Used to calculate the total amount of deposits from customers.

  (Step S218) The cash settlement apparatus 11 calculates a change amount based on the total amount of deposits calculated in step S217 and the purchase amount received from the register 40 in step S202.

  (Step S219) The cash settlement apparatus 11 withdraws change money based on the change amount calculated in step S218. Specifically, the bill settlement apparatus 12 throws out a change banknote from the withdrawal unit 120a, and the coin settlement unit 13 throws out a change coin from the withdrawal unit 120b. The change money may be handed to the customer by the store clerk, or the changed change money may be received by the customer.

  (Step S220) The cash settlement apparatus 11 notifies the register 40 of the completion of withdrawal of change money.

  (Step S221) The printer 406 of the register 40 outputs a receipt on which the transaction details including the product information of the customer's purchased product, the purchase amount, the customer's payment amount, the change amount, etc. are printed. The store clerk hands the output receipt to the customer.

  In the above-described embodiment described with reference to FIG. 9, the fouling ticket is stored in the cash settlement apparatus 11 (specifically, the storage unit 150), but in a drawer or the like provided separately from the cash settlement apparatus 11. It may be stored. In addition, when storing in the storage unit 150, it is preferable that the storage unit 150 for storing the fouling ticket is specified in advance. In that case, since the damaged ticket can be stored separately from the correct ticket (normal money), only the correct ticket can be reused as money for withdrawal.

  In addition, after recognizing the fouling ticket in step S204, the fouling ticket may be automatically thrown out (rejected) simultaneously with the display by the display unit (S206). In that case, steps S207 and S208 are omitted. Further, after step S209, the total amount of deposit may be calculated based on the manually input amount without re-paying the damaged ticket. In that case, steps S210 to S216 are omitted.

  Next, the case where a counterfeit ticket or a suspect ticket is included as money that cannot be accepted in the customer's payment money will be described with reference to the timing chart shown in FIG.

  (Step S301) The product information of the product purchased by the customer is registered in the register 40, and the purchase price is calculated.

  (Step S <b> 302) The register 40 transmits the purchase amount to the cash settlement apparatus 11.

  (Step S <b> 303) The customer's payment money is inserted into the cash settlement apparatus 11. The store clerk may perform the input of money or the customer himself / herself. The cash settlement apparatus 11 performs a deposit process including identification and counting of the inserted money.

  (Step S304) When the cash settlement apparatus 11 recognizes a fake ticket or suspect ticket, fake ticket information or suspect ticket information is generated.

  (Step S <b> 305) The cash settlement apparatus 11 transmits fake ticket information or suspect ticket information to the register 40.

  (Step S306) The false ticket information or the suspect ticket information output to the register 40 is displayed on the display unit 402 of the register 40. The display unit 402 of the register 40 further displays a screen for selecting a counterfeit or suspect ticket reject operation or a counterfeit or suspect ticket take-in operation.

  (Step S307) In this case, the store clerk notifies the customer that a fake ticket or suspect ticket has been detected, and requests cooperation for collection.

  (Step S308) If the collection is not required at the retail store and the customer refuses the cooperation request, the store clerk inputs a reject instruction from the keyboard 404 of the register 40.

  (Step S309) The register 40 transmits the rejection instruction to the cash settlement apparatus 11.

  (Step S <b> 310) The cash settlement apparatus 11 performs a fake ticket or suspect ticket rejection process based on the rejection instruction transmitted from the register 40. That is, the bill settlement apparatus 12 or the coin settlement apparatus 13 throws out a fake ticket or a suspect ticket from the withdrawal unit 120a or the withdrawal unit 120b.

  (Step S311) The issued counterfeit ticket or suspect ticket is exchanged for another currency of the customer, and the exchanged currency is re-deposited. At this time, it is preferable that the exchanged money is re-paid after the clerk visually confirms the watermark pattern or the like. The cash settlement apparatus 11 performs a deposit process including identification and counting of the repaid money. (Here, if the cash settlement apparatus 11 again recognizes a fake ticket or a suspect ticket, the processes after step S304 are repeated.)

  (Step S312) On the other hand, at step S307, if collection is required at the retail store, or if the customer approves the cooperation request, the store clerk inputs a capture instruction from the keyboard 404 of the register 40.

  (Step S313) The register 40 transmits the take-in instruction to the cash settlement apparatus 11.

  (Step S <b> 314) The cash settlement apparatus 11 performs a counterfeit or suspect ticket capture process based on the capture instruction transmitted from the register 40.

  (Step S315) Then, the money corresponding to the amount of money that is not enough for the counterfeit ticket or the suspect ticket is added to the cash settlement apparatus 11. The cash settlement apparatus 11 performs a deposit process including identification / counting of additionally inserted money. (Here, if the cash settlement apparatus 11 again recognizes a fake ticket or a suspect ticket, the processes after step S304 are repeated.)

  (Step S316) Then, the cash settlement apparatus 11 calculates the total amount of deposits from the customer using the input amount calculated in step S303 and the input amount calculated in step S311 or step S315.

  (Step S317) The cash settlement apparatus 11 calculates a change amount based on the total amount of deposits calculated in step S316 and the purchase amount received from the register 40 in step S302.

  (Step S318) The cash settlement apparatus 11 withdraws change money based on the change amount calculated in step S317. Specifically, the bill settlement apparatus 12 throws out a change banknote from the withdrawal unit 120a, and the coin settlement unit 13 throws out a change coin from the withdrawal unit 120b. The change money may be handed to the customer by the store clerk, or the changed change money may be received by the customer.

  (Step S319) The cash settlement apparatus 11 notifies the register 40 of the completion of withdrawal of change money.

  (Step S320) The printer 406 of the register 40 outputs a receipt on which the transaction details including the product information of the customer's purchased product, the purchase amount, the customer's payment amount, the change amount, etc. are printed. The store clerk hands the output receipt to the customer.

  It is preferable that the storage unit 150 for storing the counterfeit or suspect ticket is specified in advance. In that case, since the counterfeit ticket or suspect ticket can be stored separately from the correct ticket (normal money), only the correct ticket can be reused as money for withdrawal.

  When a fake ticket or suspect ticket is stored in the storage unit 150, for example, a “deposit certificate” shown in FIG. 12 is printed out as a receipt from the printer 406 of the register 40 as information indicating that fact. Is preferred. In the case of a suspect ticket, if it is later certified as a genuine ticket, a considerable amount of refund will be required, and depending on the law, a considerable amount of refund may be made to customers according to the collection of fake tickets. It is.

  Further, when a counterfeit ticket or suspect ticket is stored in the storage unit 150, information related to the acquisition (storage) should be notified from the cash settlement apparatus 11 to the back office management apparatus 25 to be managed. . This is because if it is not grasped in which storage section 150 where the fake ticket or suspect ticket is stored, the subsequent collection from the storage section 150 cannot be performed smoothly.

  Further, in the above-described embodiment described with reference to FIG. 10, the display unit 402 of the register 40 handles the counterfeit or suspect ticket after handling (how to proceed with the checkout process and how to notify the police). Is also displayed, the subsequent response of the store clerk and / or customer proceeds smoothly, so that it is preferable to suppress the checkout waiting time of other customers lined up after the customer.

  In particular, it is preferable that the display unit 402 of the register 40 provides guidance for confirming the customer identification information. For example, when the customer is registered as a member of the store, prompting the user to input a member number from the keyboard 404 quickly records the information of the customer who accepted the request for cooperation in collecting a fake ticket. be able to. However, it may be guidance that prompts recording of credit card information or cash card information, or guidance that prompts recording of a name or the like.

  Further, the register 40 may include a settlement processing unit that performs card settlement processing using a credit card or the like. For example, the card settlement processing unit communicates with a card reading unit 420 that reads card information as shown in FIG. 11 and an input unit 421 that receives input of a personal identification number and the card company, and determines whether or not the card can be used. You may have the determination part (not shown) to perform. By providing such a card payment processing unit, the register 40 can make a card payment for the purchase amount of the customer.

  In this case, the register 40 may be further provided with a function of receiving information about the amount of money inserted in the cash settlement apparatus 11 from the cash settlement apparatus 11 so that only the difference can be paid by card when the amount of money is smaller than the purchase price. .

  In such a case, for example, in step S2107, step S311 or step S315, it is possible to select the card payment of the difference instead of the re-insertion / additional insertion of money. May be displayed. In addition, a debit card settlement can be adopted as a settlement method (settlement method) for the difference.

  It should be noted that there is a possibility that trouble may occur if there is room for the store clerk to select in a situation where collection is required at the retail store. Therefore, when such an era comes, it may be preferable that the counterfeit or suspect ticket is always taken into the cash settlement apparatus 11. Alternatively, in consideration of the possibility that there may be a potential customer who does not respond to collection, if the store clerk does not attend the deposit operation to the cash settlement apparatus 11 (customer operation mode), a fake or suspect ticket must be used. While it is set to be taken into the cash settlement apparatus 11, on the other hand, when a clerk can attend the deposit operation to the cash settlement apparatus 11 (a clerk operation mode), the counterfeit or suspect ticket should be rejected outside the apparatus. May be preferred.

  Note that the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. Moreover, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, constituent elements over different embodiments may be appropriately combined.

DESCRIPTION OF SYMBOLS 1 Cash management system 2 Settlement system 10 Checkout counter 11 Cash settlement apparatus 12 Bill settlement apparatus 13 Coin settlement apparatus 20 Back office 21 Cash accounting apparatus 25 Cash management apparatus 26 POS management apparatus 30 Cash transport cassette 40 Register

Claims (9)

A cash settlement apparatus for depositing and withdrawing money;
A register for registering purchased products and calculating the total price;
A checkout system comprising
The cash settlement apparatus identifies the inserted money, generates acceptance refusal information for money that cannot be accepted, and outputs it to the register,
The said register | resistor has a display part which displays the acceptance refusal information output from the said cash settlement apparatus, The settlement system characterized by the above-mentioned. 2. The settlement system according to claim 1, wherein the display unit of the register is configured as a customer display or an attendant station display. The cash settlement apparatus identifies the inserted money, generates counterfeit ticket information or suspect ticket information as acceptance refusal information for a counterfeit ticket or a suspect ticket, and outputs the information to the register. The settlement system according to claim 1 or 2. 4. The settlement system according to claim 3, wherein the display unit of the register also displays a method for handling a fake ticket or a suspect ticket. 5. The settlement system according to claim 4, wherein the display unit of the register provides guidance for confirming customer identification information. 4. The settlement system according to claim 3, wherein the display unit of the register provides guidance for prompting another settlement method. When the cash settlement apparatus is in a clerk operation mode, the money that cannot be accepted is rejected outside the apparatus, and in the customer operation mode, the money that cannot be accepted is taken into the apparatus. Item 7. The settlement system according to any one of Items 1 to 6. A print output device is connected to the cash settlement apparatus,
8. The settlement according to claim 7, wherein when money that cannot be accepted by the cash settlement apparatus is taken into the apparatus, information relating to the capture is printed out as a deposit receipt from the print output apparatus. system. A back office management device is connected to the cash settlement apparatus,
8. When the money that the cash settlement apparatus cannot accept is taken into the apparatus, the information related to the take-up is notified from the cash settlement apparatus to a back office management apparatus. The payment system according to 8.

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