JP2009251935A - Building management information-sharing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a building management information-sharing system by which a person involved in a building can easily acquire building management information by managing, in an integrated fashion, management information of the building as shared data. <P>SOLUTION: A communication network 40 is constructed with: an owner terminal 2; a tenant terminal 3; a management company terminal 4 of a management company 13 which is entrusted with a management operation; an external trader terminal 5 of an external trader 14 who has accepted a trust of management operation from the management company 13; a resident manager terminal 6 of a resident manager 15; and a sharing data server 7 of the management company 13. The sharing data server 7 comprises: a shared data storage part 8 which stores data 23 and 23' shared between at least two persons; a shared data management part 9 which manages by types of registered data 23 and 23' by setting up an access right for each terminal; and a communication message transmission part 10 which creates reply messages 24 and 25 by types of registered data 23 and 23' and transmits them to each of terminals 2-5. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a building management information sharing system, in particular, an owner terminal of a building owner, a tenant terminal of a tenant of a building, and a management company terminal of a management company entrusted with building management work from the owner, External contractor terminal of an external contractor entrusted with building management work from the management company, resident manager terminal of the resident manager who is resident in the building and performs management work, and a shared data server provided in the management company And a building management information sharing system for building a communication network.

  The building management company entrusts management operations related to the building from the owner of the building, for example, facility management operations such as operation, inspection, and meter reading operations of facilities. In some cases, the management company entrusted with the management work has a resident manager who resides in the building and performs the management work. In addition, the management company may outsource building management work, for example, maintenance inspection work, to an outside contractor.

  Documents handled by the building resident manager include, for example, documents shared with the building owner. This document includes, for example, a report to be submitted to the owner when the facility maintenance work for the building is completed. The owner confirms the submitted report and approves it, returns the original to the resident manager, and keeps a copy of it. The management company files the returned original and stores it. The resident manager may store the submitted report at the resident site. Documents shared with the owner include a wide range of documents such as quotations, contracts, and drawings. In addition, outside contractors, for example, may share documents relating to maintenance inspection work with the owner of the building. Documents such as these reports are generally printed documents.

  In addition, the building owner is the resident manager by means of communication such as a landline or mobile phone in the event that there are any matters related to the management work of resident managers or outside contractors, such as complaints, requests or confirmations. It is common to contact.

  In addition, since a resident manager of a building is in daily contact with the owner or tenant of the building, for example, sales information from the owner, technical evaluation for management companies, technical consultation, tenant characteristics, etc. Easy to get. Until now, the resident manager does not know who should contact this information in which department of the management company, and may leave it as it is.

  Further, the building owner generally posts a printed matter on a bulletin board provided in the building when a matter of contact with the tenant of the building occurs. For example, a notice of a time zone when the building is completely out of power, a notice of elevator maintenance, information on lost items acquired in the building, information on suspicious persons appearing in the hall, and the like.

  On the other hand, Patent Document 1 discloses a building management system, a building management program, and a management data structure. Here, in the building management computer, a management-side database 12 that stores management-side data, a browsing-side data storage means 13 that stores browsing-side data obtained by converting all or part of the management-side database into different data formats, and A browsing-side data output unit 14 that stores the browsing-side data in a browsing server accessible from the tenant terminal is described.

JP 2006-48452 A

  The exchange concerning the management work between the resident manager who performs the management work of the building and the owner of the building needs to take time because the exchange is made by a document and must be stamped. In addition, there is a risk of material loss because it is stored as a document at the resident site. Further, when these documents are needed, it takes time and effort to search for materials and manage the rental. Furthermore, as a management company, there is a problem that these materials are not fully utilized as management know-how.

  In addition, the resident manager has many opportunities to contact the owner and the building tenant on a daily basis for the management company, and often obtains information on sales information and management technology. However, the resident manager does not know who should report the information to which department of the management company and may leave it as it is. Therefore, the management company does not fully utilize the resident manager as a business or technical antenna for the owner.

  Furthermore, although the notices from the building owner to the tenant are posted on the bulletin board in the building, there are cases where the tenant may miss and there are problems such as being touched by outsiders.

  An object of the present application is to provide a building management information sharing system that solves such a problem, centrally manages building management information as shared data, and can easily acquire the building management information by persons concerned with the building. .

  In order to achieve the above object, a building management information sharing system according to the present invention includes an owner terminal of a building owner, a tenant terminal of a building tenant, and a management company of a management company entrusted with building management work from the owner A terminal, an outside contractor terminal of an outside contractor commissioned by a management company, a resident manager terminal of a resident manager who is resident in the building and performs management work, and a management company The shared data server constructs a communication network, and the shared data server stores data related to the building shared by at least two of the owner, tenant, management company, resident manager, and outside contractor. A storage unit, a shared data management unit that sets and manages the access rights of each terminal by type according to the type, and a registered data type according to the type of registered data Create a message, and communication message transmission unit for transmitting to the set terminal as a contact, characterized in that it comprises a.

  Thereby, the building management information sharing system can restrict the terminals that can access the management information by setting the access right of each terminal. Therefore, the building management information can be centrally managed as shared data without leaking to outsiders. In addition, when data is registered, a contact message is transmitted to a contact set according to the type of data, and the person concerned with the building can appropriately acquire the building management information.

  In the building management information sharing system, it is preferable that the access right set by the shared data management unit in the terminal includes an access right that can be modified and an access right that can only be referenced. As a result, it is possible to distinguish between a terminal that can write to the management information and a terminal that cannot write, so that the management information of the building can be centrally managed as shared data without being falsified by each terminal.

  Further, in the building management information sharing system, when new data is registered from the terminal, the shared data management unit causes the contact message transmitting unit to transmit a registration message to the terminal set as the contact address. It is preferable. Thereby, the contact information of the registered data is set in advance, and a person related to the building can appropriately acquire the building management information.

  In addition, the building management information sharing system allows the shared data management unit to connect the terminal set as a contact to the contact message transmission unit when the data stored in the data storage unit is updated from the terminal. It is preferable to send an update message. Thereby, even if the registered data is updated, a person related to the building can appropriately acquire the building management information, and it is not necessary to manage the version of the data.

  Also, the building management information sharing system allows the shared data management unit to send a report message to the owner terminal device to the contact message transmission unit when data related to building management work is registered by the resident manager terminal. In addition, it is preferable that the data that has been electronically authenticated by the owner terminal is registered in the shared data server. Thereby, the interaction between the resident manager and the owner can be centrally managed by utilizing the building management information sharing system.

  In addition, the building management information sharing system allows the shared data management unit to store the data that has been electronically authenticated from the owner terminal in the shared data server and store it as write-inhibited data in the shared data storage unit. It is preferable to cause the message transmission unit to transmit an authentication completion message to the resident administrator terminal. As a result, the interaction between the resident manager and the owner, which has taken a long time, can be simplified by making it paperless.

  Also, the building management information sharing system allows the shared data management unit to send a message to the contact message transmission unit when a message about building management work is registered as data from the owner terminal. It is preferable to send a warning message to the resident manager terminal or the outside contractor terminal. As a result, communication between the owner and the resident manager or outside contractor can be performed smoothly.

  Also, the building management information sharing system allows the shared data management unit to contact the contact message transmission unit when information about the owner of the resident building from the resident manager terminal is registered as data in the shared data server. It is preferable to transmit the information transmission message to the terminal of the related department of the management company set as the destination. As a result, the management company can easily acquire and accumulate information or know-how related to sales and technology through the resident manager.

  Also, the building management information sharing system is a tenant set as a contact for the contact message transmission unit when the shared data management unit registers information about the building from the owner terminal as data in the shared data server. It is preferable that the terminal transmits an information transmission message. The information regarding the building registered in the shared data server from the owner terminal preferably includes warning information regarding a suspicious person who has entered the building, and preferably includes information regarding facility maintenance of the building. Thereby, the owner of the building can easily provide information to the tenant using the building management information sharing system for the tenant of the building.

  As described above, according to the building management information sharing system according to the present invention, it is possible to manage the building management information as shared data in a centralized manner, and the persons concerned with the building can easily acquire the building management information. Become.

  Hereinafter, embodiments of a building management information sharing system according to the present invention will be described in detail with reference to the drawings.

  FIG. 1 shows a schematic configuration of one embodiment of a building management information sharing system. The building management information sharing system 1 is installed in the owner terminal 2 used by the owner 11 of the building 12, the tenant terminal 3 used by the tenant 16 of the building 12, and the management company 13 entrusted with the management work of the building 12 from the owner 11. The management company terminal 4, the external company terminal 5 installed in the external company 14 entrusted with the management business of the building 12 from the management company 13, and the resident manager 15 resident in the building 12 and performing the management business. It consists of a resident administrator terminal 6 possessed by the user and a shared data server 7 provided in the management company 13. The terminals 2 to 6 and the shared data server 7 are connected via a communication network 40 such as the Internet. The shared data server 7 includes a shared data storage unit 8, a shared data management unit 9, and a contact message transmission unit 10.

  The shared data storage unit 8 of the shared data server 7 stores data relating to the building 12 shared among at least two of the owner 11, the tenant 16, the management company 13, the resident manager 15, and the outside contractor 14. For example, as shown in FIG. 1, a transmission material 22 such as an elevator maintenance inspection guide of the building 12 is transmitted from the resident manager terminal 6, and the registration data 23 is stored in the shared data storage unit 8 of the shared data server 7. Memorized and registered.

  The shared data management unit 9 sets and manages the access rights of the terminals 2 to 6 according to the type of registered data. For example, as shown in FIG. 1, when the registered material 23 is stored and registered in the shared data storage unit 8, the shared data management unit 9 is the owner because the access right of the registered material 23 is “guidance material”. 11, the tenant 16, the management company 13, and the outside contractor 14. When sending data to the shared data server 7, the sender designates and registers the type of data to be described later.

  The contact message transmission unit 10 creates a contact message 24 based on the sender and the type of registered data, and transmits the contact message 24 to the terminals 2 to 5 set as contact points. That is, as the message when the registration material 23 is registered, for example, a message such as “Guide material has been distributed from the resident manager” is created. Then, the shared data management unit 9 transmits a registration message 24 by e-mail to the owner terminal 2, the tenant terminal 3, the management company terminal 4, and the external company terminal 5 that are determined to have access rights. .

  For example, when the registered registration material 23 is corrected or updated from the resident manager terminal 6, the update message 25 is set as the contact address from the contact message transmitting unit 10 in the same procedure as described above. It is transmitted to terminals 2-5. That is, a new transmission material 22 ′ is transmitted from the resident manager terminal 6 and stored and registered as a new registration material 23 ′ in the shared data storage unit 8 of the shared data server 7. Then, the contact message transmitting unit 10 creates a message such as “A new guide material has been distributed from the resident manager” as the message when the registration material 23 ′ is registered, and the same again. Deliver to terminals 2-5.

  Thus, when the data is registered and when the data is updated or modified, the registration message 24 or the update message 25 is distributed. Thereby, even if the registered data is updated or corrected, the related person can acquire the building management information as appropriate, and does not need to perform version management of the data.

  FIG. 2 shows the types of data related to facility management of the building 12 and the access rights set for the owner terminal 2, the tenant terminal 3, the management company terminal 4, the outside company terminal 5, and the resident manager terminal 6. One embodiment of is shown. In the present embodiment, there are three types of access rights that the shared data management unit 9 sets for each of the terminals 2 to 6: access rights that can be registered and modified, access rights that can only be referenced, and access rights that cannot be referenced. There is. Thereby, it is possible to limit the terminals that can be referred to the management information. Therefore, the management information of the building 12 can be managed as shared data without leaking to outsiders. In addition, it is possible to distinguish between a terminal that can write to the management information and a terminal that cannot be written, and the management information of the building 12 can be centrally managed as shared data without being altered by each terminal.

  In FIG. 2, as an example of data types, A: specification, B: contract, C: drawing, D: estimate, E: owner report, F: report, G: owner information , H: Owner message, I: Guidance materials, and J: Signs are given as shown in the bulletin board for broad classification. Further, for the small categories included in each major category, for example, A1: Resident management specifications, A2: Symbols with small numbers such as outside contractor maintenance inspection specifications are given. When sending data to the shared data server 7, the sender designates and registers the type of the data with this symbol.

  FIG. 3 shows the operation of the document authentication procedure by the owner terminal 2 and the resident manager terminal 6 as a specific example of the building management information sharing system 1. FIG. 3A shows the flow of information from the resident manager terminal 6 to the owner terminal 2. The resident manager 15 sends a transmission document 17 from the resident manager terminal 6 to the shared data server 7 and is registered as a registration document 18 in the shared data storage unit 8. When this registration is performed, the common data management unit 9 causes the contact message transmission unit 10 to create the report message 19 and transmit it to the owner terminal 2. This report message 19 is, for example, “E2: Construction report” from the data type shown in FIG. 2, for example, “A construction report has been sent from the resident manager”. Message.

  FIG. 3B shows a flow of information from the owner terminal 2 to the resident manager terminal 6. The owner 11 that has received the report message 19 from the contact message transmission unit 10 accesses the shared data server 7 and browses the registered document 18 registered in the shared data storage unit 8. If there is no problem in the contents of the registration document 18, electronic authentication is performed to obtain an authentication document 20. When this electronic authentication is performed, the common data management unit 9 causes the contact message transmission unit 10 to create the authentication completion message 21 and transmit it to the resident manager terminal 6. The authentication completion message 21 is, for example, a message such as “The construction report has been authenticated by the owner” when the document is “E2: construction report” among the types of data shown in FIG. It becomes. The resident manager 15 who has received this authentication completion message 21 knows that the construction report has been authenticated by the owner 11, and moves to the next operation such as reporting to the management company 13.

  As a result, the exchange between the resident manager 15 and the owner 11 can be centrally managed using the building management information sharing system 1. That is, the registration document 18 and the authentication document 20 relating to this exchange can be browsed because the management company terminal 4 also has the access right, and the specific management company terminal 4 is designated as the transmission destination of the messages 19 and 21. If this is done, this information is communicated to the management company terminal 4. Therefore, the resident manager 15 does not need to report to the management company 13. And it can be simplified by making paperless the exchange between the resident manager 15 and the owner 11, which has taken a long time.

  FIG. 4 shows an operation of the building management information sharing system 1 when a comment regarding the management work of the building 12 is transmitted from the owner terminal 2 as another embodiment of the building management information sharing system 1. The owner 11 sends a transmission management task comment 26 from the owner terminal 2 to the shared data server 7 and is registered as a registered management task comment 27 in the shared data storage unit 8. When this registration is performed, the common data management unit 9 causes the contact message transmission unit 10 to create a warning message 28 and transmit the warning message 28 to the resident manager terminal 6 and the management company terminal 4. When the document is “H2: Claim” among the types of data shown in FIG. 2, the warning message 28 is, for example, a message such as “A complaint has been sent from the owner”. Thereby, the communication between the owner 11 and the resident manager 15 or the outside contractor 14 can be performed smoothly.

  FIG. 5 shows an operation of the building management information sharing system 1 when information about the owner 11 is transmitted from the resident manager terminal 6 as another embodiment of the building management information sharing system 1. The resident manager 15 sends the transmission owner information 29 from the resident manager terminal 6 to the shared data server 7 and is registered as the registered owner information 30 in the shared data storage unit 8. When this registration is performed, the common data management unit 9 causes the contact message transmission unit 10 to create the information contact message 31. Then, when the data type of this information is “G1: Sales information” in FIG. 2, the common data management unit 9 transmits the information to the management company terminal 4 a installed in the sales department of the management company 13. The information contact message 31 is, for example, a message such as “Business information about the owner has been sent”. If the data type of this information is “G2: technical information” in FIG. 2, the common data management unit 9 transmits the information to the management company terminal 4 b installed in the technical management department of the management company 13. The information communication message 31 is, for example, a message such as “Technical information about the owner has been sent”. Furthermore, when the data type of this information is “G3: material information” in FIG. 2, the common data management unit 9 transmits the information to the management company terminal 4 c installed in the material procurement department of the management company 13. . The information contact message 31 is, for example, a message such as “Material information about the owner has been sent”. As a result, communication between the owner 11 and the resident manager 15 can be performed smoothly, and the resident manager 15 can receive information about the owner information without being aware of who in which department to contact the owner company. Sent to the appropriate person in the appropriate department.

  FIG. 6 shows an operation of the building management information sharing system 1 when information regarding the building 12 is transmitted from the owner terminal 2 to the tenant terminal 3 as another embodiment of the building management information sharing system 1. The owner 11 sends the transmission tenant information 32 from the owner terminal 2 to the shared data server 7 and is registered as the registered tenant information 33 in the shared data storage unit 8. When this registration is performed, the common data management unit 9 causes the contact message transmission unit 10 to create the information transmission message 34 and transmit it to the tenant terminals 3a and 3b. This information transmission message 34 is, for example, a message such as “Suspicious person information has been sent from the owner” when the document is “J2: Suspicious person information” among the data types shown in FIG. It becomes. Thereby, the owner 11 of the building 12 can easily provide information to the tenant 16 by utilizing the building management information sharing system 1 for the tenant 16 of the building 12.

It is the block diagram and explanatory drawing which show schematic structure of one Embodiment of the building management information sharing system which concerns on this invention. It is explanatory drawing which shows one Example of the classification of the data regarding the facility management of a building, and the access right set to an owner terminal, a tenant terminal, a management company terminal, an outside company terminal, and a resident manager terminal. is there. It is explanatory drawing which shows operation | movement of the authentication process of the document by an owner terminal and a resident manager terminal as other embodiment of a building management information sharing system. It is explanatory drawing which shows operation | movement of a system when the comment regarding the management task of a building is transmitted from an owner terminal as other embodiment of a building management information sharing system. It is explanatory drawing which shows operation | movement of a system when the information regarding an owner is transmitted from the resident manager terminal as other embodiment of a building management information sharing system. It is explanatory drawing which shows operation | movement of a system when the information regarding a building is transmitted with respect to a tenant terminal from another owner terminal as another embodiment of a building management information sharing system.

Explanation of symbols

  1 building management information sharing system, 2 owner terminal, 3 tenant terminal, 4 management company terminal, 5 outside company terminal, 6 resident manager terminal, 7 shared data server, 8 shared data storage, 9 shared data Management Department, 10 Contact Message Sending Department, 11 Owner, 12 Building, 13 Management Company, 14 External Contractor, 15 Resident Manager, 16 Tenant, 17 Transmission Document, 18 Registration Document, 19 Report Message, 20 Authentication Document, 21 Authentication Completed Message, 22, 22 ′ transmission material, 23, 23 ′ registration material, 24 registration message, 25 update message, 26 transmission management business comment, 27 registration management business comment, 28 warning message, 29 transmission owner information, 30 registration owner information, 31 Information communication message, 32 Send tenant information, 33 Registered tenant information, 34 information transmission message, 40 communication network.

Claims (12)

The owner terminal of the building owner, the tenant terminal of the building tenant, the management company terminal of the management company entrusted with the building management work from the owner, and the outside contractor entrusted with the building management work from the management company A communication network consisting of the external contractor's terminal, the resident administrator's terminal of the resident manager who is resident in the building and performs management work, and the shared data server provided in the management company,
Shared data server
A shared data storage unit for storing data relating to the building shared between at least two of the owner, tenant, management company, resident manager, and outside contractor;
A shared data management unit that sets and manages the access right of each terminal according to the type of registered data; and
Create a contact message according to the type of registered data, and send a contact message to the terminal set as a contact,
A building management information sharing system comprising:   2. The building management information sharing system according to claim 1, wherein the access right set to the terminal by the shared data management unit includes an access right that can be modified and an access right that can only be referred to. Building management information sharing system.   The building management information sharing system according to claim 1 or 2, wherein the shared data management unit is set as a contact for the contact message transmission unit when new data is registered from the terminal. A building management information sharing system characterized by causing a terminal to transmit a registration message.   3. The building management information sharing system according to claim 1 or 2, wherein the shared data management unit contacts the contact message transmission unit when the data stored in the data storage unit is updated from the terminal. A building management information sharing system, wherein an update message is transmitted to a terminal set as a destination.   The building management information sharing system according to any one of claims 1 to 4, wherein the shared data management unit is a contact message transmission unit when data related to building management work is registered by the resident manager terminal. On the other hand, a building management information sharing system characterized in that a report message is transmitted to an owner terminal, and data that has been electronically authenticated by the owner terminal is registered in a shared data server.   6. The building management information sharing system according to claim 5, wherein the shared data management unit prohibits writing to the shared data storage unit when the electronic authentication data from the owner terminal is registered in the shared data server. A building management information sharing system which stores data as data and causes a contact message transmission unit to transmit an authentication completion message to a resident manager terminal.   The building management information sharing system according to any one of claims 1 to 6, wherein the shared data management unit is configured to register a message relating to a building management operation from the owner terminal as data in the shared data server. A building management information sharing system, which causes a contact message transmission unit to transmit a warning message to a resident manager terminal or an outside contractor terminal depending on the content of the message.   8. The building management information sharing system according to any one of claims 1 to 7, wherein the shared data management unit registers information relating to the owner of the resident building from the resident manager terminal as data in the shared data server. In this case, the building management information sharing system is characterized in that the information message is transmitted to the terminal of the related department of the management company set as the contact address to the contact message transmission unit.   9. The building management information sharing system according to claim 8, wherein the information relating to the building owner includes business information relating to the building owner.   The building management information sharing system according to any one of claims 1 to 9, wherein the shared data management unit is configured to send a contact message when information about the building is registered as data from the owner terminal in the shared data server. A building management information sharing system, characterized by causing a transmission unit to transmit an information transmission message to a tenant terminal set as a contact.   11. The building management information sharing system according to claim 10, wherein the information related to the building registered in the shared data server from the owner terminal includes warning information related to a suspicious person who has entered the building. Management information sharing system.   11. The building management information sharing system according to claim 10, wherein the information related to the building registered in the shared data server from the owner terminal includes information related to facility maintenance of the building. system.

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