JP2008007308A - Work report system at the time of earthquake occurrence - Google Patents

Abstract

The present invention provides a work report system at the time of occurrence of an earthquake that can promptly report to a customer the content and execution time of a restoration operation of control operation during an earthquake and the extent of property damage.
An object of the present invention is to provide an output data processing device 9 connected to a remote monitoring center 5 for periodically collecting elevator monitoring data and monitoring an abnormal state of the elevator to create a report. A monitoring center processing data storage unit 9A that stores the details of processing performed as processing data, an acquisition data storage unit 9B that stores acquisition data from workers who perform operations such as restoration of control operations during an elevator earthquake, and a monitoring center This can be achieved by comprising a report creation unit 9C that creates a work report based on the processing data storage unit 9A and the acquired data storage unit 9B.
[Selection] Figure 1

Description

  The present invention relates to a work report system when an earthquake occurs.

Conventionally, as an operation report system when an earthquake occurs, an elevator installed in the area where the earthquake occurred is subjected to diagnostic operation by an instruction from the remote monitoring center of the elevator, and the elevator diagnosed as a running abnormality In addition, for the elevators that were controlled during earthquakes, commanded restoration work in a predetermined priority order, and managed the restoration status and created an earthquake restoration report based on the results of diagnostic operation and restoration work results What was made to do is known (for example, refer patent document 1).
JP 2002-316780 A

  However, in the work report system at the time of the earthquake occurrence mentioned above, was the elevator restored by performing a remote diagnosis and restored, or the worker (elevator maintenance staff) went to the elevator installation site to perform the restoration work? Because it is not communicated to the customer such as the owner of the building where the elevator is installed, whether or not the customer has been controlled during the earthquake, the contents of the remote recovery work after the controlled operation during the earthquake, and the work There was a problem that the details of the restoration work that the person (elevator maintenance staff) went to the elevator installation site did not communicate. In addition, when restoration of the control operation during an earthquake is impossible due to property damage of the elevator, the reason for the failure and the degree of property damage cannot be communicated to the customer. There was a problem of being stuck.

  The present invention has been made in view of the above-described problems, and the purpose of the present invention is to provide an earthquake that can promptly report to the customer the content and time of restoration operation of the control operation during earthquake and the extent of property damage. It is to provide a work report system at the time of occurrence.

  In order to achieve the above object, the present invention provides a monitoring terminal device that constantly monitors the state of an elevator installed in a building, and an earthquake detection signal that is installed in a building provided with the elevator and detects a preset shaking. And a remote monitoring center that collects the monitoring data of the monitoring terminal device to monitor the running state of the elevator, and when the earthquake detection signal is detected, performs remote recovery of the control operation during the earthquake A portable terminal device carried by a worker who performs maintenance and inspection work of the elevator, a terminal device for a dispatch base installed at a dispatch base where the worker works, and output data processing connected to the remote monitoring center At least a device, and the output data processing device stores a processing content performed by the remote monitoring center as processing data. -A processing data storage unit and an acquisition for storing acquisition data from an operator that is transmitted to the remote monitoring center from the mobile terminal device or the dispatch base terminal device in connection with the restoration operation of the control operation during the earthquake of the elevator Based on a data storage unit, and a report creation unit that creates a work report to a customer based on the processing data stored in the monitoring center processing data storage unit and the acquired data stored in the acquired data storage unit It is characterized by that.

  Furthermore, the present invention provides processing data stored in the monitoring center processing data storage unit as at least remote confirmation data, work instruction data, and time data, and acquisition data stored in the acquisition data storage unit, It is characterized by at least work completion data, work content (comment) data, photo data, and time data.

  Furthermore, the present invention is characterized in that the work report is transmitted to the dispatch base terminal device and the customer terminal device or customer fax device.

  According to the present invention, the remote monitoring center confirms the operation status of the control operation at the time of the earthquake, gives a remote recovery work or a recovery instruction to the worker, and shows the work completion data from the worker and the status of the property damage It is possible to obtain a work report system in the event of an earthquake that can acquire photographic data and quickly report a work report including the data to the customer.

  Hereinafter, an embodiment of a work report system when an earthquake occurs according to the present invention will be described with reference to FIGS. FIG. 1 is a block diagram illustrating an overall configuration of a work report system when an earthquake occurs according to an embodiment of the present invention. FIG. 2 is a diagram illustrating the contents of a work report when an earthquake occurs, which is created by the work report system when an earthquake occurs according to an embodiment of the present invention. FIG. 3 is a flowchart showing an operation procedure when the operation of the earthquake control operation is confirmed at the remote monitoring center by the work report system at the time of occurrence of the earthquake according to the embodiment of the present invention. FIG. 4 is a flowchart showing an operation procedure when a recovery work instruction is transmitted from the remote monitoring center to the mobile terminal device carried by the worker by the work reporting system at the time of occurrence of an earthquake according to an embodiment of the present invention. .

  The work reporting system at the time of occurrence of an earthquake shown in FIG. 1 is installed in a monitoring terminal device 3 that constantly monitors the state of an elevator 2 installed in a building 1 such as a building, and a building 1 provided with the elevator 2 and is set in advance. The seismic detector 4 that outputs an earthquake detection signal when a shaking is detected and the monitoring data of the monitoring terminal device 3 are collected to monitor the running state of the elevator and the earthquake detection signal output from the earthquake detector 4 is detected. Then, the remote monitoring center 5 for performing remote recovery of the control operation at the time of the earthquake, the portable terminal device 6 carried by the worker (elevator maintenance worker) who performs the maintenance inspection work of the elevator 2, and the personal computer installed at the dispatch base P1 A customer installed in the office P2 of the customer such as the terminal device 7 for the dispatching base and the owner of the building 1 provided with the elevator 2 The terminal 8, and an output data processing unit 9 to create at the reports that are connected via a communication line to a remote monitoring center 5, and at least. The mobile terminal device 6 includes a mobile phone with a camera.

  The remote monitoring center 5 is connected with a monitoring terminal device 3, a dispatch base terminal device 7 at the dispatch base P1, a portable terminal device 6, and an output data processing device 9 through a communication line. A mobile terminal device 6, an owner terminal device 8, and an output data processing device 9 are connected to the dispatch base terminal device 7 of the dispatch base P1 by a communication line. The mobile terminal device 6 can be connected to the monitoring terminal device 3. An output data processing device 9 is connected to the owner terminal device 8 through a communication line. Here, the dispatch base P1 refers to a branch office, a branch office, a sales office, a branch office, etc. of a maintenance company where the worker works.

  The remote monitoring center 5 transmits a control signal to the elevator 2 via the monitoring terminal device 3 to remotely move the elevator 2 or forcibly reset a part that is electrically self-held. It has a function. In addition, the remote monitoring center 5 confirms (determines whether or not the earthquake control operation of the elevator 2 is being performed by operating the earthquake detector 4 and inputting an earthquake detection signal to the control device of the elevator 2. ) And remotely confirm (determine) the control operation status of the elevator 2 at the time of earthquake to confirm that it is safe and reset the control operation at the time of earthquake.

  An operator carrying the portable terminal device 6 periodically visits the building 1 in the area in charge of the dispatching base P1 from the dispatching base P1 and performs maintenance and inspection work on the elevator 2 installed in the building 1. At the same time, when a failure occurs in the elevator 2, the failure is dealt with. In that case, the operator operates the portable terminal device 6 before the maintenance and inspection work, acquires work instruction items from the remote monitoring center 5 and the dispatch base P1, and performs it during or after the maintenance inspection work. Various data and various comments of the work performed are registered in the mobile terminal device 6 as work content (comment) data, and a photograph showing the property damage state of the device or the like taken as necessary is taken as photo data to the mobile terminal device 6 Then, the work content (comment) data and the photo data are transmitted to the remote monitoring center 5. At that time, transmission of work content (comment) data and photo data to the remote monitoring center 5 may be transmitted to the remote monitoring center 5 via the monitoring terminal device 3 or installed in the remote monitoring center 5. May be directly transmitted to the monitoring center terminal device (not shown), or may be transmitted to the dispatch base terminal device 7 of the dispatch base P1, and then transmitted to the remote monitoring center 5 via the dispatch base P1. It may be.

  Various work instruction items are transmitted from the dispatch base terminal device 7 installed at the dispatch base P1 to the mobile terminal device 6 carried by the worker. In the office P2 of the customer such as the owner of the building 1, a customer fax device 8A is installed together with the customer terminal device 8. The work report 10 created by the output data processing device 9 is transmitted to the customer terminal device 8 and the customer fax device 8A.

  In the output data processing device 9, as shown in FIG. 1, a monitoring center processing data storage unit 9 </ b> A that stores processing contents performed by the remote monitoring center 5 as processing data, and operations such as restoration of control operation during an earthquake of the elevator 2. The acquisition data storage unit 9B that stores the acquisition data from the workers transmitted to the remote monitoring center 5 from the mobile terminal device 6 and the dispatch base terminal device 7 and the monitoring center processing data storage unit 9A. The report creation unit 9C creates a work report 10 for the customer based on the processed data and the acquisition data stored in the acquisition data storage unit 9B.

  As shown in FIG. 1, the monitoring center processing data storage unit 9A stores at least remote confirmation data, work instruction data, and time data. The remote confirmation data includes data for determining whether the elevator 2 can be remotely restored from the remote monitoring center 5 via the monitoring terminal device 3 during the operation of the elevator 2 during the earthquake, the safe operation status, and the operation during the earthquake. ing. The work instruction data includes data related to a remote recovery instruction for the control operation during an earthquake and a dispatch instruction for the recovery of the control operation during an earthquake to a worker working at the dispatch base P1. The time data includes data related to the earthquake occurrence time, the operation time of the control operation at the time of the earthquake, the execution time of the confirmation and instruction, and the like.

  As shown in FIG. 1, the acquired data storage unit 9B stores at least work completion data, work content (comment) data, photo data, and time data. The work completion data includes data indicating completion of the restoration operation of the control operation at the time of the earthquake according to an instruction from the remote monitoring center 5. The work content (comment) data includes data indicating the contents registered in the mobile terminal device 6 and the terminal device 7 for the dispatch base for the remarks relating to the recovery operation of the control operation at the time of the earthquake by the instruction from the remote monitoring center 5. ing. The photograph data includes data related to a photograph in which a part of the elevator 2 that has been damaged by an earthquake is photographed by the portable terminal device 6 including a mobile phone. The time data includes data related to the work start time and the work completion time of the restoration operation of the control operation during the earthquake in accordance with an instruction from the remote monitoring center 5.

  As shown in FIG. 2, the work report 10 includes a report destination and report source description column (report destination / report source block) 10A, a time description column (time report block) 10B, and a work content description column (work content report block). 10C and a photographed photograph description column (work photograph block) 10D.

In the report destination and report source description column (report destination / report source block) 10A, the name or name of the customer (customer) who is the report destination and the name of the maintenance company of the elevator 2 which is the report source are described. The time description column (time report block) 10B includes the earthquake occurrence time, the presence / absence of controlled operation during the earthquake, the operation time during the controlled operation during the earthquake, the remote recovery completion time during the controlled operation during the earthquake, and the time of the earthquake at the dispatch base P1. Items such as the time for instructing restoration for control operation and the time for completion of restoration for control operation during an earthquake are described.

  In the work content description column (work content report block) 10C, the worker performs the restoration operation of the control operation at the time of the earthquake and inputs to the portable terminal device 6, for example, “the governor switch which is a safety device” Such as “having operated in an earthquake and has been confirmed for recovery and normal operation”, and a comment indicating the reason why the operation could not be recovered remotely and the contents of the work to be confirmed. In the photographed photograph description column (work photograph block) 10D, a photograph obtained by photographing the part where the property damage or the like has occurred on the equipment of the elevator 2 by the portable terminal device 6 made of a cellular phone is described (published). The For example, when it is impossible to restore the control operation during an earthquake because the counterweight of the elevator 2 has come off from the guide rail, the mobile terminal that is made up of a mobile phone indicates that the counterweight is off the guide rail. The image is taken by the camera of the apparatus 6 and the taken content is written (published) in the taken photo description column (work photo block) 10D. As a result, the customer can accurately understand the reason why the control operation during the earthquake could not be restored.

  Next, the operation procedure when the operation monitoring operation at the time of earthquake is confirmed at the remote monitoring center 5 by the work report system at the time of occurrence of the earthquake according to one embodiment of the present invention will be described in detail with reference to FIG.

  First, when an earthquake occurs as shown in step S1 of FIG. 3, the remote monitoring center 5 identifies an earthquake-affected area as shown in step S2 of FIG. And when the specified area is an area (area) for which the dispatch base P1 is in charge, the operation of the elevator 2 in the building 1 where the earthquake detector 4 that outputs the earthquake detection signal is installed is controlled during the earthquake. The operation check is performed at the remote monitoring center 5 via the monitoring terminal device 3 as shown in step S3 of FIG.

  Next, as shown in step S4 of FIG. 3, the remote monitoring center 5 determines whether or not the seismic control operation is operating, and if it is determined that the seismic control operation is not operating. 3 proceeds to step S5 in FIG. 3, stores the data of the earthquake occurrence time in the monitoring center processing data storage unit 9A of the output data processing device 9, and then proceeds to step S6 in FIG. For example, a work report 10 in which, for example, “the control operation during the earthquake did not work” is created in the report creation unit 9C of the output data processing device 9. The created work report 10 is transmitted to the customer terminal device 8 or the customer fax device 8A and the dispatch base terminal device 7.

  If it is determined in step S4 in FIG. 3 that the seismic control operation is in operation, the process proceeds to step S7 in FIG. 3 and the safety device for the elevator 2 of the building 1 operates in the remote monitoring center 5. It is determined whether or not the stop floor of the elevator 2 is confirmed. If it is determined in step S7 in FIG. 3 that the safety device for the elevator 2 is not operating, the process proceeds to step S8 in FIG. To determine whether or not remote recovery is possible to confirm that no passengers are trapped in the car.

  Next, if it is determined in step S8 of FIG. 3 that remote recovery is possible, after the elevator 2 performs remote recovery of the control operation during an earthquake, as shown in step S9 of FIG. Step S10 in FIG. 3 shows information data (monitoring center processing data) indicating the earthquake occurrence time, earthquake control operation time, earthquake control operation status confirmation time, elevator 2 stop floor and remote restoration completion time. As described above, the data is stored in the monitoring center processing data storage unit 9A of the output data processing device 9.

  Next, if each piece of information data (monitoring center processing data) is stored in the monitoring center processing data storage unit 9A of the output data processing device 9, the process proceeds to step S6 in FIG. ), The work report 10 is created by the report creation unit 9C of the output data processing device 9. For example, the work report 10 of the content of the output data processing device 9 is written as “Operation control operation at the time of earthquake has stopped and it has been stopped on the 3rd floor, but it has been remotely restored at what time and in minutes.” Create in 9C. Then, the work report 10 created by the report creation unit 9C of the output data processing device 9 is transmitted to the customer terminal device 8 or the customer fax device 8A and the dispatch base terminal device 7.

  If it is determined in step S7 in FIG. 3 that the safety device for the elevator 2 is operating, as shown in step S11 in FIG. 3, the mobile terminal device 6 carried by the worker from the remote monitoring center 5 or A restoration work instruction (recovery work instruction) for the control operation during an earthquake is transmitted to the terminal 7 for the dispatch base installed at the dispatch base P1. Thereafter, as shown in step S12 of FIG. 3, each information data (monitoring center processing data) of earthquake occurrence time, earthquake control operation time, confirmation time of earthquake control operation status, stop floor of elevator 2 and restoration work instruction time ) Is stored in the monitoring center processing data storage unit 9A of the output data processing device 9.

  If it is determined in step S8 in FIG. 3 that remote recovery is not possible, as shown in step S11 in FIG. 3, the remote monitoring center 5 installs the portable terminal device 6 carried by the worker or the dispatch base P1. The recovery operation instruction (recovery operation command) for the control operation at the time of earthquake is transmitted to the terminal 7 for the dispatching base. Then, as shown in step S12 of FIG. 3, each information data of the earthquake occurrence time, the earthquake control operation time, the confirmation time of the earthquake control operation status, the stop floor of the elevator 2 and the recovery work instruction (recovery work command) time (Monitoring center processing data) is stored in the monitoring center processing data storage unit 9A of the output data processing device 9.

  Next, by the work reporting system at the time of occurrence of an earthquake according to an embodiment of the present invention, a recovery work instruction (recovery work instruction) is transmitted from the remote monitoring center 5 to the portable terminal device 6 carried by the worker (elevator maintenance staff). The operation procedure in this case will be described in detail with reference to FIG.

  First, as shown in step TS1 of FIG. 4, when the mobile terminal device 6 receives a reception, the reception is controlled by the earthquake monitoring of the elevator 2 from the remote monitoring center 5 or the dispatch base terminal device 7 of the dispatch base P1. It is confirmed (determined) by the worker carrying the mobile terminal device 6 as shown in step TS2 of FIG. 4 whether or not the operation is a restoration work instruction (recovery work command).

  In step TS2 of FIG. 4, when it is confirmed (judged) that it is not a restoration operation instruction (recovery operation instruction) for the control operation during earthquake, the process proceeds to step TS3 of FIG. Separately handled by an operator (elevator maintenance staff). Further, if it is confirmed (determined) in step TS2 in FIG. 4 that it is a restoration operation instruction (recovery operation instruction) for the control operation during an earthquake, the process proceeds to step TS4 in FIG.

  Next, in step TS4 of FIG. 4, it is confirmed (determined) whether or not the elevator 2 can be restored without any physical damage or cannot be restored because of physical damage during the earthquake restoration work. If it is confirmed (determined) that it is possible, the process proceeds to step TS5 in FIG. 4 to determine whether the safety device of the elevator 2 of the building 1 is operating. If it is determined in step TS5 of FIG. 4 that the safety device of the elevator 2 is operating, the worker performs the recovery operation of the control operation during the earthquake, and the worker moves to the portable terminal device 6. After registering the recovery time (recovery completion time), the type of safety device and the comment, the recovery time (recovery completion time), the data on the type of safety device and the comment (acquired data) are obtained via the remote monitoring center 5. By transmitting to the output data processing device 9, it is stored in the acquired data storage unit 9B of the output data processing device 9 as shown in step TS6 of FIG.

  Next, if data related to recovery time (recovery completion time), safety device type and comment (acquired data) is stored in the acquired data storage unit 9B of the output data processing device 9, the data (acquired data) is used as a basis. Then, the work report 10 is created by the report creation unit 9C of the output data processing device 9 as shown in step TS7 of FIG. For example, “Earthquake control operation operated at what hour and minute, and the governor switch, which is a safety device, was operated by the vibration of the earthquake. The work report 10 having the content “is created” is created by the report creation unit 9C of the output data processing device 9. Then, the work report 10 is transmitted to the customer terminal device 8 or the customer fax device 8A and the dispatch base terminal device 7.

  If it is determined in step TS5 of FIG. 4 that the safety device of the elevator 2 is not operating, the process proceeds to step TS8 of FIG. After the comments and the safety device and the recovery time data of the control operation during the earthquake are registered in the portable terminal device 6 by the worker, the data of the worker and the recovery time of the safety device and the control operation during the earthquake (acquired data) ) Is transmitted to the output data processing device 9 via the remote monitoring center 5 and stored in the acquired data storage unit 9B of the output data processing device 9. Thereafter, based on the data (acquired data) stored in the acquired data storage unit 9B of the output data processing device 9, the report creation unit 9C of the output data processing device 9 performs the operation as shown in step TS7 of FIG. A report 10 is created. For example, the output data processing device 9 reports the work report 10 with the content “The control operation during the earthquake has operated at what time and in minutes, and the worker M (name) has been restored at what time and in minutes”. Created by the document creation unit 9C. Then, the work report 10 is transmitted to the customer terminal device 8 or the customer fax device 8A and the dispatch base terminal device 7.

  When it is confirmed (determined) in step TS4 in FIG. 4 that recovery is not possible (recovery is impossible), data on the part of the property damage, the state of property damage and the unrecoverable comment, and the property damage 4 is transmitted to the output data processing device 9 via the remote monitoring center 5, and thereafter, as shown in step TS9 in FIG. It is stored in the acquired data storage unit 9B. Then, based on the data (acquired data) stored in the acquired data storage unit 9B of the output data processing device 9, in the report creation unit 9C of the output data processing device 9, as shown in step TS7 of FIG. A work report 10 is created. For example, “Earthquake control operation will start at what hour and minute, and since the counterweight has been removed from the guide rail, it cannot be recovered. We will contact you separately regarding the recovery.” The work report 10 in which the photograph of the part of the image is recorded is created by the report creation unit 9C of the output data processing device 9. Then, the work report 10 is transmitted to the customer terminal device 8 or the customer fax device 8A and the dispatch base terminal device 7.

  As described above, according to the work report system at the time of the occurrence of an earthquake according to the above embodiment, the remote monitoring center 5 confirms the operation status of the control operation at the time of the earthquake and is performed at the monitoring center 5 such as the remote recovery completion time. Processing data such as remote confirmation data, work instruction data, and time data related to processing can be acquired, and a work report 10 including these data can be created. If remote recovery is not possible, recovery completion instructions, work content (comment) data, photo data, time data, etc. are obtained from the worker by instructing the worker from the remote monitoring center 5 The data is acquired, and the work report 10 including the acquired data is created by the report creation unit 9C of the output data processing device 9, and the customer It can be transmitted quickly.

  Moreover, according to the work report system at the time of occurrence of an earthquake according to the above embodiment, first, when the operation of the earthquake control operation is not executed, secondly, the operation of the earthquake control operation is confirmed, and the operation time And when the data of the stop floor and the data of remote recovery completion time of the control operation at the time of earthquake are acquired, thirdly, the operation of the control operation at the time of earthquake is confirmed, and the remote recovery of the control operation at the time of earthquake is not carried out Then, a recovery work instruction is transmitted from the remote monitoring center 5 to the mobile terminal device 6 carried by the worker and the dispatch base terminal device 7 of the dispatch base P1, and the operation of the safety device of the elevator 2 is confirmed. When the data regarding the safety device and the data of the operation completion time of the control operation at the time of earthquake from the portable terminal device 6 carried by the worker or the terminal device 7 for the dispatching base P1 are obtained, The operation of the control operation at the time of the earthquake is confirmed, and the remote recovery of the control operation at the time of the earthquake is not performed, and the mobile terminal device 6 carried by the worker from the remote monitoring center 5 and the terminal device 7 for the dispatch base at the dispatch base P1. On the other hand, when the restoration work instruction is transmitted, and the operation of the safety device of the elevator 2 is not confirmed, and the work completion time data of the control operation during earthquake is obtained from the portable terminal device 6 carried by the worker, In addition, after the recovery work instruction is transmitted from the remote monitoring center 5 to the portable terminal device 6 carried by the worker and the dispatching base terminal device 7 of the dispatching base P1, the recovery is impossible and the thing of the elevator 2 Since the work report 10 for each case when the photograph data showing the situation of the loss is acquired is created by the report creation unit 9C of the output data processing device 9, For the entire process leading to the recovery of the operation can be reported customer, it is possible to improve the sense of security and trust of customers.

  In the work report system when an earthquake occurs in the above embodiment, the remote monitoring center 5 and the output data processing device 9 are divided and connected via a communication line, but the present invention is not limited to this. An output data processing device 9 may be installed in the remote monitoring center 5.

1 is a block diagram illustrating an overall configuration of a work report system when an earthquake occurs according to an embodiment of the present invention. It is a content explanatory drawing of the work report at the time of the occurrence of an earthquake created by the work report system at the time of the occurrence of an earthquake concerning one embodiment of the present invention. It is a flowchart which shows the operation | movement procedure at the time of confirming operation | movement of the control operation at the time of an earthquake in a remote monitoring center by the work report system at the time of the occurrence of an earthquake concerning one Embodiment of this invention. It is a flowchart which shows the operation | movement procedure when the recovery operation instruction | indication is transmitted from the remote monitoring center to the portable terminal device which an operator carries by the work report system at the time of the occurrence of an earthquake which concerns on one Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Building 2 Elevator 3 Monitoring terminal device 4 Earthquake detector 5 Remote monitoring center 6 Portable terminal device 7 Terminal device for dispatch bases 8 Terminal device for customers 8A Fax device for customers 9 Output data processing device 9A Monitoring center processing data storage part 9B Acquisition Data storage unit 9C Report creation unit 10 Work report 10A Report destination and report source description column 10B Time description column 10C Work content description column 10D Photographed photograph description column P1 Dispatch base P2 Customer office

Claims (3)

A monitoring terminal device that constantly monitors the state of an elevator installed in a building, an earthquake detector that is installed in a building provided with the elevator and outputs a seismic detection signal when a preset shaking is detected, and the monitoring terminal device Monitoring data to monitor the running state of the elevator, and when the seismic detection signal is detected, the remote monitoring center for remotely restoring the control operation during the earthquake, and the worker who performs maintenance and inspection work for the elevator A mobile terminal device carried by the operator, a terminal device for the dispatch base installed at the dispatch base where the worker works, and an output data processing device connected to the remote monitoring center,
The output data processing device includes a monitoring center processing data storage unit that stores processing contents performed by the remote monitoring center as processing data, and the portable terminal device or the dispatching base in connection with a recovery operation of the control operation during the earthquake of the elevator Stored in the acquisition data storage unit, the acquisition data storage unit that stores the acquisition data from the worker that is transmitted from the terminal device to the remote monitoring center, the processing data stored in the monitoring center processing data storage unit, and the acquisition data storage unit A work report system in the event of an earthquake characterized by comprising a report creation unit that creates work reports to customers based on acquired data.   The processing data stored in the monitoring center processing data storage unit is at least remote confirmation data, work instruction data, and time data, and the acquisition data stored in the acquisition data storage unit is at least work completion data, work The work report system at the time of the occurrence of an earthquake according to claim 1, wherein content (comment) data, photo data, and time data are used. The work report system at the time of occurrence of an earthquake according to claim 1 or 2, wherein the work report is transmitted to the terminal device for a dispatch base and a terminal device for a customer or a fax machine for a customer.

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