JP2007249291A - Customer authentication device - Google Patents

Customer authentication device Download PDF

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Publication number
JP2007249291A
JP2007249291A JP2006068213A JP2006068213A JP2007249291A JP 2007249291 A JP2007249291 A JP 2007249291A JP 2006068213 A JP2006068213 A JP 2006068213A JP 2006068213 A JP2006068213 A JP 2006068213A JP 2007249291 A JP2007249291 A JP 2007249291A
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Prior art keywords
hand
customer
biometric information
information acquisition
acquisition unit
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JP2006068213A
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Japanese (ja)
Inventor
Masashi Nishino
正志 西野
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Oki Electric Ind Co Ltd
沖電気工業株式会社
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Priority to JP2006068213A priority Critical patent/JP2007249291A/en
Publication of JP2007249291A publication Critical patent/JP2007249291A/en
Application status is Pending legal-status Critical

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Abstract

Kind Code: A1 The present invention provides a means for guiding a person who has registered biometric information to a customer at the time of customer authentication to place the hand on a biometric information acquisition unit.
An automatic transaction including a display operation unit, a card reader / writer unit, and a biometric information acquisition unit arranged on one of the left and right sides of the customer, and incorporating a customer authentication device for performing customer authentication. In the apparatus 1, registered hand information indicating whether the biometric information is for the left or right hand is registered in the transaction card, the registered hand information is read by the card reader / writer unit 9, and the result of customer authentication is inconsistent. If the hand indicated by the registered hand information is a hand opposite to the arrangement position of the biometric information acquisition unit 6, a guidance screen for guiding the hand to be placed on the biometric information acquisition unit 6 is displayed on the display operation unit 5. To do.
[Selection] Figure 1

Description

  The present invention relates to a customer authentication device that performs customer authentication using biometric information.

  Some conventional customer authentication devices are provided in an automatic transaction device, which allows a customer to insert an IC card, reads the biometric information registered in advance by the customer from the IC card, and then reads the biometric information reading unit. Customer authentication is performed by acquiring biometric information from a placed customer's hand and comparing the acquired biometric information with biometric information registered in advance (see, for example, Patent Document 1).

In general, the biological information acquisition unit of such an automatic transaction apparatus is arranged on the right side of a display operation unit such as a touch panel as viewed from the customer.
Japanese Patent Laying-Open No. 2005-259089 (paragraph “0091” on page 25, FIG. 11)

However, the conventional techniques described above have the following problems.
That is, at the time of customer authentication, customers tend to place their hands closer to the biometric information acquisition unit. Therefore, if the biometric information acquisition unit is arranged on the right side when viewed from the customer, the customer often places the right hand on the biometric information acquisition unit even if the registered biometric information is that of the left hand. When authentication is performed, the results are inconsistent and customer authentication is performed again. However, if the customer does not realize that biometric information is registered with the left hand, there is a problem that the right hand is placed again.

  The present invention has been made in order to solve the above-described problems, and a means for guiding a person who has registered biometric information to a customer at the time of customer authentication to place the hand on the biometric information acquisition unit. The purpose is to provide.

  In order to solve the above problems, the present invention has a display unit, a card lead unit for reading a customer's transaction card, and a biometric information acquisition unit arranged on one of the left and right sides of the customer, In a customer authentication device for performing customer authentication by comparing biometric information acquired from a customer's hand by the biometric information acquisition unit and biometric information read from a transaction card by the card read unit, the biometric information is left and right on the transaction card. If hand information indicating which hand is registered is registered in advance, the hand information is read by the card lead unit together with the biometric information, and the result of customer authentication is inconsistent, the hand information indicates If the hand is a hand opposite to the arrangement position of the biometric information acquisition unit, a guidance screen for guiding the hand to be placed on the biometric information acquisition unit is displayed on the display unit.

  As a result, the present invention provides an effect that it is possible to guide the customer to place the hand of the person who has registered the biometric information in the biometric information acquisition unit with customer authentication.

  Embodiments of a customer authentication apparatus according to the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing an automatic transaction apparatus incorporating the customer authentication apparatus of the first embodiment, and FIG. 2 is a block diagram showing the automatic transaction apparatus incorporating the customer authentication apparatus of the first embodiment.
In FIG. 1 and FIG. 2, reference numeral 1 denotes an automatic transaction apparatus installed in a sales office of a financial institution such as a bank or a store such as a convenience store, and automatically performs transactions such as cash deposits and withdrawals with customers.
2 is a control unit, which includes the magnetic disk 3 shown in FIG. 2, and controls various operations of the automatic transaction apparatus 1 based on a control program stored in the magnetic disk 3 to perform various transactions. Has the function to perform.

Reference numeral 4 denotes a storage unit that has a function of storing a processing result or the like by the control unit 2.
Reference numeral 5 denotes a display operation unit, which is provided so as to be exposed on the customer service surface in front of the automatic transaction apparatus 1, a display unit such as a CRT display or a liquid crystal display with the display surface facing upward, and a touch panel disposed on the display unit It is defined as an input key by displaying a screen with messages for guiding customer operations in various transactions and input keys for that, and pressing the input key with a finger from the touch panel. Information can be input, and the input information is displayed.

A biometric information acquisition unit 6 has a function of acquiring palm vein information (biometric information) from a customer's hand placed thereon, and is provided on the customer service surface.
In the present invention, it is assumed that the biological information acquisition unit 6 is arranged on the right side of the display operation unit 5 when viewed from the customer. However, when the display operation part 5 is arrange | positioned on the vertical surface like the automatic transaction apparatus 1 installed in a convenience store, it shall be arrange | positioned on the right side seeing from a customer.

Reference numeral 7 denotes a cash deposit / withdrawal unit, which performs a cash deposit / withdrawal process associated with a transaction, and includes a banknote deposit / withdrawal machine that handles banknotes and a coin deposit / withdrawal machine that handles coins. The mouth is provided on the customer service surface.
Reference numeral 8 denotes a speaker, which has a function of outputting voice guidance during a transaction with a customer.
Reference numeral 9 denotes a card reader / writer unit, which has a function of reading and writing card information recorded on an IC chip of a customer's IC card (transaction card), and a function of printing a transaction result with a customer on a statement slip The card insertion return port and the statement slip printing port are provided on the customer service surface.

The card information of the IC card includes the customer name, financial institution code, branch code, account number, registered palm vein information (registered biometric information) registered when the customer opened the account, and registered palm vein information. The registered hand information indicating whether it is a transaction, transaction history information storing the transaction history so far, and the like are included.
In the configuration of the automatic transaction apparatus 1 described above, the customer authentication apparatus includes a control unit 2, a display operation unit 5, a biometric information acquisition unit 6, and a card reader / writer unit 9.

The operation of the above configuration will be described.
In this embodiment, a case where customer authentication is performed in a withdrawal transaction will be described.
Also, it is assumed that registered hand information included in the card information of the customer's IC card is stored as the left hand.
Here, FIG. 3 is an explanatory diagram showing a guidance screen for prompting insertion of an IC card, FIG. 4 is an explanatory diagram showing a guidance screen for prompting the user to place his / her hand on the biological information acquisition unit, and FIG. It is explanatory drawing which shows the guidance screen which guides the hand put on a part.

The control unit 2 of the automatic transaction apparatus 1 displays a transaction selection screen in which transaction selection buttons such as a withdrawal transaction, a deposit transaction, and a transfer transaction are arranged on the display operation unit 5 and stands by.
When the customer presses the transaction selection button of the withdrawal transaction on the transaction selection screen, the control unit 2 recognizes the press and arranges a wording, an illustration or the like for prompting insertion of the IC card shown in FIG. Display the screen. In accordance with this, the customer inserts the IC card into the card insertion / return port of the card reader / writer 9.

The control unit 2 reads the registered hand information and the registered palm vein information from the IC card by the card reader / writer unit 9, and then the display operation unit 5 says “Place your hand on the biometric information acquisition unit” shown in FIG. 4. A guidance screen with an illustration in which the word and hand are brought close to the biometric information acquisition unit 6 is displayed.
When the customer places his / her hand on the biometric information acquisition unit 6 according to this screen, the control unit 2 acquires the palm vein information by the biometric information acquisition unit 6 and compares it with the registered biometric information read from the IC card. Determine whether to do.

In this case, if the customer's hand in the biometric information acquisition unit 6 is the left hand and the control unit 2 determines that the comparison results match, the processing related to the withdrawal transaction is performed by the financial institution managing the customer's account balance and the like. This is normally executed with a host computer (not shown) installed in the center, and the withdrawal transaction is terminated.
On the other hand, if the customer's hand in the biometric information acquisition unit 6 is the right hand, the control unit 2 determines that the IC card is registered because the registered biometric information on the customer's left hand is inconsistent. Based on the registered hand information read from the card, a guide with the words “Customer has registered his left hand. Please place his left hand on the biometric information acquisition unit” shown in FIG. Display the screen.

When the customer places the left hand on the biometric information acquisition unit 6 in accordance with the screen displayed on the display operation unit 5, the control unit 2 acquires palm vein information from the hand, and is stored in the IC card by the card reader / writer unit 9. The registered palm vein information is read and compared with the palm vein information to determine whether they match.
If the control unit 2 determines that the comparison results match, it executes processing related to the withdrawal transaction as usual with a host computer (not shown) installed at the center of the financial institution that manages the account balance of the customer. And end the withdrawal transaction.

If they do not match, it is determined that the customer is not the customer himself / herself, the processing is stopped, the IC card is returned, and the abnormality ends.
As described above, in this embodiment, the customer's IC card is stored with which hand the customer registers palm vein information, and when the customer authentication result does not match, the registered hand information is stored. In order to guide the customer to place the hand on the biometric information acquisition unit by displaying a screen showing the hand, even if the customer authentication result does not match due to placing the opposite hand to the one registered with customer authentication, Next, since the biometric information of the registered hand can be acquired with certainty, it is possible to prevent a decrease in business efficiency due to unnecessary authentication.

The configuration of the automatic transaction apparatus 1 according to the present embodiment is the same as that of the first embodiment. However, in the first embodiment, the biometric information acquisition unit is used when the registered hand information is a hand on the side opposite to the arrangement position of the biometric information acquisition unit 6. 6 displays a guidance screen for guiding which hand to place, whereas in this embodiment, a guidance screen for guiding which hand to place is displayed on the biometric information acquisition unit 6 when performing customer authentication. It is supposed to be.
The operation of the automatic transaction apparatus according to this embodiment will be described.

6A and 6B are explanatory diagrams showing a guidance screen for guiding a hand placed on the biometric information acquisition unit according to the second embodiment. FIG. 6A is a guidance screen for guiding the right hand, and FIG. 6B is a guidance screen for guiding the left hand.
The control unit 2 of the automatic transaction apparatus 1 displays a transaction selection screen on the display / operation unit 5, and when the customer selects a withdrawal transaction from the display / operation unit 5, the IC card is inserted into the card insertion / return slot in the display / operation unit 5. Since the operation up to the display of the screen that prompts the user to insert is the same as that in the first embodiment, the description thereof is omitted.

The control unit 2 of the automatic transaction apparatus 1 reads the registered hand information and the registered palm information from the customer's IC card by the card reader / writer unit 9, and displays the hand based on the registered hand information on the display operation unit 5 as biometric information. A screen that prompts the user to place it in the acquisition unit 6 is displayed.
For example, if the registered hand information is the right hand, a screen with the words “Place your right hand on the biometric information acquisition unit” and an illustration shown in FIG. If the information is the left hand, a screen with the words “Place your left hand on the biometric information acquisition unit” and an illustration shown in FIG. 6B is displayed.

It is assumed that the customer places the left hand on the biometric information acquisition unit 6 according to the displayed screen.
The control unit 2 acquires the palm vein information of the customer's left hand by the biometric information acquisition unit 6 and determines whether or not they match with the registered palm vein information read from the IC card as described above.
The control unit 2 determines that the comparison results match, and performs processing related to the withdrawal transaction entered by the customer on the transaction selection screen, and a host computer (not shown) installed at the center of the financial institution managing the customer's account balance and the like Execute as usual between and complete the withdrawal transaction.

  As described above, the present embodiment displays a guidance screen for guiding the hand placed on the biometric information acquisition unit on the display operation unit based on the registered hand information before the customer places the hand on the biometric information acquisition unit. Even if the customer forgets the hand of the person who registered, he / she does not hesitate which hand should be put on the biometric information acquisition unit, and registered at once without causing the customer to perform useless operations The biometric information can be acquired from the hand of the other customer, and the customer can be authenticated earlier, so that it is possible to further prevent a decrease in business efficiency.

In each of the above embodiments, the biometric information acquisition unit 6 is fixed to the customer service surface, whereas the biometric information acquisition unit 6 in the present embodiment has a structure that is inclined toward the customer's hand.
FIG. 7 is an explanatory diagram illustrating a biological information acquisition unit according to the third embodiment.
In FIG. 7, reference numeral 10 denotes a rotation mechanism, which includes a shaft 11 attached to the biological information acquisition unit 6, a drive gear 12 provided on the shaft 11, and a motor gear 14 attached to the rotation shaft of the stepping motor 13.

The drive gear 12 and the motor gear 14 are arranged so as to mesh with each other, and when the stepping motor 13 is driven to rotate the motor gear 14, the rotation is transmitted to the biological information acquisition unit 6 via the drive gear 12 and the shaft 11. It is like that.
The shaft 11 is attached such that its axial direction is inclined in the front-rear direction with respect to the customer. Therefore, by driving the stepping motor 13 and rotating the motor gear 14 in a predetermined direction, the biometric information acquisition unit 6 is rotated in the left-right direction through the drive gear 12 and the shaft 11 as viewed from the customer.

The biometric information acquisition unit 6 is installed in a state parallel to the customer service surface as a reference state, and is tilted to the left at a predetermined angle as viewed from the customer from the reference state by rotation by the stepping motor 13, and from the inclined state It rotates to the right and returns to the reference state.
Operation | movement of the automatic transaction apparatus 1 of a present Example is demonstrated.
FIG. 8 is an explanatory diagram illustrating the position of the biometric information acquisition unit at the time of customer authentication according to the third embodiment. FIG. 8A illustrates a position when the customer places the right hand, and FIG. 8B illustrates a case where the customer places the left hand. Is the position.

Here, FIGS. 8A and 8B are views seen from the direction from the back side of the automatic transaction apparatus 1, that is, from the direction of arrow A shown in FIG.
When the control unit 2 of the automatic transaction apparatus 1 displays a transaction selection screen on the display / operation unit 5 and the customer selects a withdrawal transaction, the IC card is inserted into the card insertion / return slot in the display / operation unit 5. Since the operation up to the display of the screen that prompts the user to insert is the same as that in the first embodiment, the description thereof is omitted.

The control unit 2 reads the registered palm vein information and the registered hand information from the IC card inserted by the card reader / writer unit 9, and when the registered hand information is the right hand close to the arrangement position of the biological information acquisition unit 6, While the biometric information acquisition unit 6 is kept in the reference state, a guidance screen with words, illustrations, etc. such as “Place your right hand on the biometric information acquisition unit” is displayed on the display operation unit 5.
When the registered hand information read from the IC card is the left hand on the opposite side of the biological information acquisition unit 6, the control unit 2 moves the biological information acquisition unit 6 to the left at a predetermined angle from the reference state by the rotation mechanism 10. The display operation unit 5 displays a guidance screen with words, illustrations, etc. such as “Place your left hand on the biometric information acquisition unit”.

Thereby, the biometric information acquisition unit 6 is in the reference state shown in FIG. 8A when the customer puts the right hand and when the customer puts the left hand, the biometric information acquisition unit 6 moves from the reference state shown in FIG. It will be in a state inclined to. The customer places the hand based on the displayed guidance screen on the biometric information acquisition unit 6.
The control unit 2 acquires palm vein information from the hand placed on the biometric information acquisition unit 6 and determines whether or not they match with the registered palm vein information read from the IC card as described above.

The control unit 2 determines that the comparison results match, and performs processing related to the withdrawal transaction entered by the customer on the transaction selection screen, and a host computer (not shown) installed at the center of the financial institution managing the customer's account balance and the like Execute as usual between and complete the withdrawal transaction.
And the control part 2 returns the biometric information acquisition part 6 leaning to the left side by the rotation mechanism 10 to a reference | standard state.

  As described above, in addition to the effects of the above-described embodiments, this embodiment obtains biometric information when the registered biometric information of the customer is registered with the hand on the opposite side of the arrangement position of the biometric information obtaining unit. Because the part is tilted toward the opposite hand, it becomes impossible for the customer to have an uncomfortable posture when the arm is extended to place the hand opposite to the position where the biological information acquisition part is placed on the biological information acquisition part. Can be relaxed.

In addition, in the said Example 3, although demonstrated as a structure rotated so that the biometric information acquisition part 6 may incline, the hand which the customer has registered biometric information by rotating the biometric information acquisition part 6 to a horizontal direction The configuration of the biometric information acquisition unit 6 in that case will be described with reference to the configuration diagram of the biometric information acquisition unit that rotates horizontally in FIG. 9.
In FIG. 9, reference numeral 20 denotes a horizontal rotation mechanism, which is attached to a column 21 having one end fixed to the end of the biological information acquisition unit 6, a drive gear 22 provided at the other end of the column 21, and a stepping motor 23. And a motor gear 24.

Note that the end of the biometric information acquisition unit 6 to which the support column 21 is fixed may be an end on the fingertip side when the customer puts his hand, or may be an end on the wrist side.
The drive gear 22 and the motor gear 24 are arranged so as to mesh with each other, and when the stepping motor 23 is driven to rotate the motor gear 24, the rotation is transmitted to the biometric information acquisition unit 6 via the drive gear 22 and the column 21. It is like that.

  The biometric information acquisition unit 6 uses the position when the customer puts the right hand as a reference position, and when the customer puts the left hand, the horizontal rotation mechanism 20 moves the biometric information acquisition unit 6 in the horizontal direction (arrow B direction shown in FIG. 9). It rotates about 45 degrees clockwise and stops, and after the transaction ends, it returns to the reference position counterclockwise.

In the third embodiment, the biometric information acquisition unit 6 is configured to rotate so as to tilt toward the customer's hand. However, in the present embodiment, the biometric information acquisition unit 6 configured to rotate horizontally is further added to the height information of the customer. In addition, it is configured to rotate in the front-rear direction (arrow C direction shown in FIG. 10).
The IC card of this embodiment stores height information indicating the height of the customer, and this height information is registered by the customer when the account is opened.

The memory | storage part 4 of a present Example stores the rotation angle table to the front of the biometric information acquisition part 6 corresponding to the height information of the customer who uses the automatic transaction apparatus 1. FIG.
FIG. 10 is an explanatory diagram illustrating a biological information acquisition unit according to the fourth embodiment.
In FIG. 10, reference numeral 30 denotes a movable strut, which is disposed in place of the strut 21 of the horizontal rotation mechanism 20, and is fixed to the upper strut 31 fixed to the biological information acquisition unit 6 and the drive gear 22. The lower support column 32 is connected via a shaft 33 so as to be rotatable. The upper support column 31 is fixed to the shaft 33, so that when the shaft 33 rotates, the upper support column 31 also rotates at the same time.

Reference numeral 34 denotes a front / rear tilting motor. A front / rear tilting motor gear 36 that meshes with a transmission gear 35 provided on the shaft 33 is attached to a rotating shaft, and the rotation of the front / rear tilting motor gear 36 is rotated to the transmission gear 35. The shaft 33 is rotated by transmitting.
The biometric information acquisition unit 6 of the present embodiment sets the reference position to the position when the customer puts the right hand and is in a horizontal state, and when the customer authentication is performed, the customer's After rotating in the upward direction of the arrow C shown in FIG. 10 at a rotation angle corresponding to the height information and tilting forward (referred to as the front direction) of the customer, and after the transaction with the customer is finished, the reference position is moved by the forward / backward tilt motor 34. It comes to return to.

The biometric information acquisition unit 6 in FIG. 10 shows a state at the reference position, and the customer's registered biometric information is a hand opposite to the arrangement position of the biometric information acquisition unit 6 at the time of customer authentication. In addition, the horizontal rotation mechanism 20 rotates approximately 45 degrees.
The front / rear tilting motor 34 and the front / rear rotating motor gear 36 are attached to a frame (not shown) that supports the lower support 32 and are rotated in accordance with the lower support 32 rotated by the horizontal rotation mechanism 20. It has become.

Therefore, the front / rear rotation motor gear 36 is always in mesh with the transmission gear 35 provided on the shaft 33.
Operation | movement of the automatic transaction apparatus 1 of a present Example is demonstrated.
When the control unit 2 of the automatic transaction apparatus 1 displays the transaction selection screen on the display operation unit 5 and the withdrawal transaction is selected by the customer, the display operation unit 5 inserts the IC card into the card insertion return slot. Since the operation up to the display of the screen prompting the user is the same as in the first embodiment, the description thereof is omitted.

In accordance with this, the customer inserts the IC card into the card insertion / return port.
The control unit 2 reads registered hand information, customer height information, and registered palm vein information from the IC card by the card reader / writer 9.
At this time, when the control unit 2 recognizes that the registered hand information is the right hand, that is, the hand closer to the arrangement position of the biological information acquisition unit 6 when viewed from the customer, the rotation angle stored in the storage unit 4 The table is read, the rotation angle is retrieved from the rotation angle table based on the height information read from the IC card, and the forward / backward tilting motor 34 is driven so that the biological information acquisition unit 6 rotates forward at the corresponding rotation angle. To do.

As a result, the forward / backward tilting motor gear 36 attached to the forward / backward tilting motor 34 rotates, and the rotation is transmitted to the upper support column 31 via the transmission gear 35 and the shaft 33. Rotate forward.
When the control unit 2 recognizes that the registered hand information is the left hand, that is, the hand opposite to the position where the biometric information acquisition unit 6 is viewed from the customer, first, the biometric information acquisition unit 6 is operated by the horizontal rotation mechanism 20. Is rotated approximately 45 degrees clockwise in the horizontal direction.

Then, the control unit 2 reads the rotation angle table stored in the storage unit 4, searches the rotation angle table based on the customer height information read from the IC card, The forward / backward tilting motor 34 is driven so that the information acquisition unit 6 rotates forward.
The control unit 2 that has rotated the biological information acquisition unit 6 in the forward direction displays a screen that matches the registered hand information read above on the display operation unit 5, that is, if the registered hand information is the right hand, "Please put your left hand on the biometric information acquisition part." If the registered hand information is your left hand, a screen with a word or illustration such as The customer places his hand on the biometric information acquisition unit 6 according to the screen.

In the case of the right hand, it goes without saying that only the forward / backward tilting motor 34 is rotated.
The control unit 2 acquires palm vein information from the hand placed on the biometric information acquisition unit 6 and determines whether or not they match with the registered palm vein information read from the IC card as described above.
The control unit 2 determines that the comparison results match, and performs processing related to the withdrawal transaction entered by the customer on the transaction selection screen, and a host computer (not shown) installed at the center of the financial institution managing the customer's account balance and the like Execute as usual between and complete the withdrawal transaction.

Then, the control unit 2 rotates the biological information acquisition unit 6 downward by the forward / backward tilting motor 34 to make it horizontal, and if the biological information acquisition unit 6 is rotated in the horizontal direction, the horizontal rotation mechanism 20 Return to the reference position.
In addition, when the customer puts his hand in the middle of rotating the biometric information acquisition unit 6 in order to perform customer authentication, the motor 34 for tilting back and forth is stepped out due to the load due to the weight of the hand. The rotation of the biometric information acquisition unit 6 is stopped.

As described above, in this embodiment, in addition to the effects of the above embodiments, the biological information acquisition unit is rotated for the tall customer by rotating the biological information acquisition unit forward according to the height of the customer. It is possible to alleviate that it is difficult to place a hand because of the low height.

In addition, in the said Example 4, although demonstrated that the movable support | pillar was attached to the edge part by the side of the customer's fingertip of a biometric information acquisition part, not only this but when a customer puts a hand in a biometric information acquisition part You may make it provide in the edge part by the side of a wrist.

  In each of the above embodiments, the case where an automatic transaction apparatus is used has been described as an example. However, it is installed in an unmanned store of a financial institution, and transactions such as deposits and withdrawals and contract transactions with a financial institution by a customer operation Each of the above implementations may be applied to an unmanned contract machine that performs authentication, and a biometric information acquisition unit is provided in a device that is currently performing customer authentication using a personal identification number so that customer authentication is performed using biological information instead of the personal identification number. You may make it perform operation | movement of an example.

In each of the above embodiments, the customer authentication is performed using palm vein information as biometric information. However, customer authentication may be performed using finger vein information or fingerprint information as biometric information. When finger vein information or fingerprint information is used as biometric information, information indicating which finger fingerprint is handled is included in the registered hand information stored in the IC card.
In each of the embodiments described above, the registered hand information is stored in the customer's IC card. However, the registered hand information is stored in a host computer (not shown) that is installed in the center of the financial institution and manages the account balance of the customer. You may make it memorize | store, In that case, before performing customer authentication, the control part of an automatic transaction apparatus receives registration information from a host computer.

Further, in each of the embodiments described above, the registered palm vein information is stored in the IC card. However, if the registered palm vein information can be stored, it may be stored in the magnetic card.
In addition, although it has been described that the control unit performs comparison between the acquired biometric information and the registered palm vein information, the comparison may be performed on the IC card side and the result may be output.

The block diagram which shows the automatic transaction apparatus incorporating the customer authentication apparatus of Example 1 The block diagram which shows the automatic transaction apparatus incorporating the customer authentication apparatus of Example 1 Explanatory drawing which shows the guidance screen which prompts insertion of an IC card Explanatory drawing which shows the guidance screen which urges putting a hand on a biometric information acquisition part Explanatory drawing which shows the guidance screen which guides the hand put in the biometric information acquisition part of Example 1. FIG. Explanatory drawing which shows the guidance screen which guides the hand put in the biometric information acquisition part of Example 2. FIG. The block diagram which shows the biometric information acquisition part of Example 3. Explanatory drawing which shows the position of the biometric information acquisition part of Example 3. The block diagram which shows the biometric information acquisition part rotated horizontally Explanatory drawing which shows the biometric information acquisition part of Example 4.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Control part 3 Magnetic disk 4 Memory | storage part 5 Display operation part 6 Biometric information acquisition part 7 Cash deposit / withdrawal part 8 Speaker 9 Card reader / writer part 10 Rotating mechanism 11, 33 Shaft 12, 22 Drive gear 13, 23 Stepping Motors 14 and 24 Motor gears 20 Horizontal rotation mechanism 21 Columns 30 Movable columns 31 Upper columns 32 Lower columns 34 Front / rear tilting motors 35 Transmission gears 36 Front / rear tilting motor gears

Claims (5)

  1. It has a display part, a card lead part which reads a customer's transaction card, and a biometric information acquisition part arranged on one of the left and right sides with respect to the customer, and acquired from the customer's hand by the biometric information acquisition part In a customer authentication device that performs customer authentication by comparing biometric information and biometric information read from a transaction card by the card lead unit,
    Registered in the transaction card is hand information indicating whether the biological information is for the left or right hand,
    This hand information is read together with the biological information by the card lead unit,
    Guidance that guides the user to place the hand on the biometric information acquisition unit if the hand indicated by the hand information is a hand on the opposite side of the arrangement position of the biometric information acquisition unit when customer authentication results are inconsistent A customer authentication device displaying a screen on the display unit.
  2. It has a display part, a card lead part which reads a customer's transaction card, and a biometric information acquisition part arranged on one of the left and right sides with respect to the customer, and acquired from the customer's hand by the biometric information acquisition part In a customer authentication device that performs customer authentication by comparing biometric information and biometric information read from a transaction card by the card lead unit,
    Registered in the transaction card is hand information indicating whether the biological information is for the left or right hand,
    A customer authentication device characterized in that the hand information is read by the card lead unit, and a guide screen for guiding a hand placed on the biometric information acquisition unit based on the hand indicated by the hand information is displayed on the display unit. .
  3. In claim 1 or claim 2,
    A customer authentication device, wherein when the hand shown in the hand information is a hand opposite to the arrangement position of the biometric information acquisition unit, the biometric information acquisition unit is tilted toward the opposite hand.
  4. In claim 1 or claim 2,
    The customer authentication apparatus characterized by rotating the said biometric information acquisition part to a horizontal direction, when the hand shown to the said hand information is a hand on the opposite side to the arrangement position of the said biometric information acquisition part.
  5. In claim 4,
    Storage means for storing a rotation angle table in the front-rear direction of the biological information acquisition unit according to the height information of the customer;
    The card read unit reads customer height information from a transaction card, reads the rotation angle from the rotation angle table of the storage means based on the height information, and rotates the biometric information acquisition unit at the rotation angle. A customer authentication device.
JP2006068213A 2006-03-13 2006-03-13 Customer authentication device Pending JP2007249291A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9418274B2 (en) 2013-01-17 2016-08-16 Fujitsu Limited Biometric authentication technique utilizing image data of both hands

Citations (6)

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