JP2006176318A - Remote monitoring system of elevator - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a remote monitoring system of an elevator, capable of efficiently inspecting the elevators reaching several ten thousands, while inspecting the elevators in a less stopping time, in an inspection of the elevators. <P>SOLUTION: An inspection day is informed to a maintenance worker 3 of carrying a portable terminal 3-A from a monitoring device 1, and the maintenance worker 3 of carrying the portable terminal 3-A inspects and diagnoses an operation state of the elevators by collecting voice from an interphone 7 in a riding car 6 at any time in the inspection without imposing a load on a monitoring center 5 in response to the performance of a connection command to the monitoring device 1 from the portable terminal 3-A, and only reports the finish of the inspection to a customer 9 when there is no abnormality as a result of the inspection. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to an elevator remote monitoring system.

  In conventional elevator inspections, if the maintenance worker does not go directly to the site, the status of the elevator cannot be determined. The work efficiency was deteriorating.

Therefore, conventionally, as shown in FIG. 6, the opening / closing sound of the car door 6-A is received by the interphone 7 installed in the car, and the remote monitoring center 17 determines the abnormality via the communication line 15 and the remote monitoring device 16. Alternatively, it has been proposed that the maintenance worker 18 listens to what is recorded by the remote monitoring device 16 before going to the inspection, so that the cause of the abnormality and the countermeasure can be determined in advance (Patent Literature). 1).
Japanese Patent Laid-Open No. 10-203745 (FIG. 1)

  However, the above-described inspection method according to the above-described prior art is a method in which a communication line, a remote monitoring device, and a remote monitoring center are used to record an abnormal sound and a determination process or a maintenance worker confirms in advance, but the device itself is effective. Not only that, but the number of elevator deliveries that currently reach tens of thousands and will continue to increase in the future cannot be processed at the remote monitoring center.

  That is, as shown in FIG. 7, it takes not only an enormous calculation time to perform batch processing at the remote monitoring center 21 for the elevator remote monitoring data 20 including the inspection date and the elevator 19 of tens of thousands. Since detailed customer information cannot be incorporated, the maintenance worker 23 manually corrects the inspection schedule 22 created in the remote monitoring center 21, so that there is a problem that work efficiency is not improved. .

  In addition, since abnormal sounds are recorded only at the time of inspection, abnormal sound collection cannot be used immediately when an abnormality occurs, and sufficient convenience cannot be secured.

  An object of the present invention is to provide an elevator remote monitoring system that can check an elevator with a small stop time and can efficiently check tens of thousands of elevators.

  In order to achieve the above object, the present invention provides a control panel that controls the operation of an elevator, a monitoring device that communicates with the control panel and transmits the communication result via a public line, and communicates with the monitoring device. An elevator remote monitoring system including a remote monitoring center that receives and stores the communication result, and communicates with the monitoring device via the public line to issue a connection start command or a connection end command to the control panel. A mobile terminal for transmitting is provided, and the monitoring device transmits the connection command to the control panel, acquires voice collected from an interphone in an elevator car via the control panel, and transmits the acquired voice to the mobile phone. It is configured to transmit to a terminal.

  According to the present invention, a maintenance worker carrying a portable terminal can acquire voice collected from the intercom in the car at any time without placing a burden on the monitoring center in response to issuing a connection command from the portable terminal. The elevator can be checked efficiently.

  Further, according to the present invention, when the monitoring device detects an abnormality of the elevator from the communication result with the control panel, the monitoring device is configured to transmit the abnormality to the portable terminal. The person can quickly acquire the collected sound in the car using the portable terminal.

  Accordingly, even when an abnormality occurs, a quick maintenance worker can respond.

  Further, according to the present invention, a control panel that controls normal operation and inspection operation of the elevator, and an inspection operation command is transmitted to the control panel, and information on the inspection operation is acquired from a communication result with the control panel, and the public line An elevator remote monitoring system comprising: a monitoring device that transmits inspection operation results via a remote monitoring center that communicates with the monitoring device to receive and store the inspection operation results. A portable terminal that communicates with the monitoring device and transmits the inspection operation start command or the inspection operation end command is provided, and the monitoring device stores the inspection operation date and informs the inspection operation date of the portable terminal. In response to reception of the inspection operation start command from the portable terminal, this is transmitted to the control panel, and whether the elevator ride during the inspection operation is transmitted through the control panel. Characterized in that acquires a sound collected from interphone inner, configured to send to the mobile terminal.

  In this way, since it is configured to transmit the operation check date from the monitoring device to the mobile terminal, the maintenance worker does not forget to perform the check operation and analyze the voice collected and acquired from the intercom to check for abnormalities I can do it.

  At this time, since no monitoring center is used, the monitoring center side is not burdened, and tens of thousands of elevator collection sounds can be diagnosed simultaneously and efficiently by a large number of maintenance workers.

  Furthermore, according to the present invention, there is provided a customer information management terminal that communicates with the remote monitoring center to receive the inspection operation result and create a work report, and the portable terminal performs the inspection operation diagnosis when the inspection operation end command is issued. A result is also transmitted, and the remote monitoring center is configured to store the inspection operation diagnosis result.

  As described above, according to the present invention, since the collected sound diagnosis result of the maintenance worker can be reflected in the work report, it is possible to provide highly transparent maintenance work for the customer and to improve customer satisfaction. I can do it.

  The elevator remote monitoring system of the present invention can efficiently inspect tens of thousands of elevators.

  Hereinafter, embodiments of the present invention will be described based on examples.

  1 to 5 are conceptual diagrams showing an embodiment of an elevator remote monitoring system according to the present invention.

  In FIG. 1, 1 is a monitoring device, 2 is a public line, 3 is a maintenance worker, and 3-A communicates with the monitoring device 1 via the public line 2 to issue a connection start command or a connection end command to the control panel 8. Mobile terminal for transmission, 4 is a customer information management terminal, 5 is a remote monitoring center, 6 is a passenger car, 7 is an intercom in the passenger car, 8 is a control panel for controlling the operation of the elevator, 9 is a customer, 10 is a work report, An elevator remote monitoring system composed of

  2, 2-A is an inspection start command transmitted from the monitoring device 1, 2-B is a connection start command from the maintenance worker to the monitoring device 1, and 2-C is a command from the monitoring device 1 to the control panel 8. An inspection operation command, 2-D is a voice collection from the intercom 7, and 2-E is an elevator remote monitoring system constituted by an inspection start notification to the customer 9.

  In FIG. 3, 2-b is a check operation diagnosis result transmitted from the monitoring device 1, 2-a is a connection end command, and 2-e is an elevator remote monitoring system comprising an end report to a customer.

  In FIG. 4, 2-F indicates the inspection operation diagnosis result 2-b collected by the monitoring device 1 to the customer information management terminal 4, 2-G indicates preliminary storage of the inspection operation diagnosis result to the monitoring center 5, 2- H automatically creates a work report 10 based on the inspection operation diagnosis result 2-b collected by the customer information management terminal 4, 2-h is a distribution record of the work report 10 automatically created in 2-H, 2- J represents an elevator remote monitoring system that automatically distributes the work report 10 automatically created at 2-H.

  In FIG. 5, 11 is a passenger, 12 is an abnormality report from the passenger, 2-K is an abnormality notification to the maintenance worker 3, 13 is an abnormality occurrence notification to the remote monitoring center 5, and 14 is from the remote monitoring center 5. Technical support 2-L indicates an emergency response system using an elevator remote monitoring system comprising information collection using a public line between the passenger 11 and the worker 3.

  In this embodiment, a control panel 8 that controls the operation of the elevator, a monitoring device 1 that communicates with the control panel 8 and transmits the communication result via the public line 2, and communicates with the monitoring device 1 to In an elevator remote monitoring system including a remote monitoring center 5 that receives and stores a communication result, a connection start command 2-B with the control panel 8 by communicating with the monitoring device 1 via the public line 2 Alternatively, a mobile terminal 3-A that transmits a connection end command 2-a is provided, and the monitoring device 1 transmits an inspection operation command 2-C to the control panel 8 after receiving the connection command 2-A. At the same time, the inspection operation start notification 2-E is transmitted to the customer 9, the voice 2-D collected from the interphone 7 in the elevator car 6 is acquired via the control panel 8, and the acquired voice is transmitted to the mobile terminal 3 -Send to A Characterized in that the configuration was.

  Thereby, since the maintenance worker 3 carrying the portable terminal 3-A is informed of the inspection date from the monitoring device 1, the maintenance worker 3 carrying the portable terminal 3-A is notified from the portable terminal 3-A. When the connection command 2-B is issued, the monitoring center 5 is not burdened, and the voice collected from the intercom 7 in the car can be acquired at any time. If there is no abnormality as a result of the inspection, the customer 9 is inspected. Since only the completion report 2-e is performed, the elevator can be inspected efficiently.

  According to the present invention, the monitoring device 1 is configured to transmit an abnormality to the mobile terminal 3-A when detecting an abnormality of the elevator from the communication result 2-b with the control panel 8, In response to this abnormal transmission, the maintenance worker 3 can quickly acquire the collected sound in the car using the portable terminal 3-A.

  Accordingly, even when an abnormality occurs, a quick maintenance worker can respond.

  Further, the control panel 8 that controls the normal operation and the inspection operation of the elevator, the inspection operation command 2-C is transmitted to the control panel 8, and the information of the inspection operation is acquired from the communication result with the control panel 8, and the public. A monitoring device 1 that transmits inspection operation results 2-F and 2-G via a line 2; and a remote monitoring center 5 that communicates with the monitoring device 1 to receive and store the inspection operation results 2-G. In the elevator remote monitoring system, the portable terminal 3-A that communicates with the monitoring device 1 via the public line 2 and transmits the inspection operation start command 2-B or the inspection operation end command 2-a. The monitoring device 1 stores the inspection operation date, transmits the inspection operation date to the portable terminal 3-A, and receives the inspection operation start command 2-B from the portable terminal 1. Depending on this The voice 2-D collected from the intercom 7 in the elevator car 6 during the inspection operation is acquired and transmitted to the control panel 8 and transmitted to the portable terminal 3-A. It is characterized by that.

  Thus, since it was set as the structure which transmits that it is an inspection date from the monitoring apparatus 1 to the portable terminal 3-A, the maintenance worker 3 operates without forgetting, analyzes the voice collected and acquired from the intercom 7, and is abnormal. The presence or absence can be checked.

  At this time, since the monitoring center 5 is not used, the operation state of tens of thousands of elevators can be efficiently performed simultaneously in parallel by a large number of maintenance workers 3 without applying a load to the monitoring center 5 side. .

  Furthermore, in this embodiment, the inspection operation result 2-F is received by communicating with the remote monitoring center 5 and the work report 10 is automatically created 2-H. The customer information management terminal 4 capable of transmitting the distribution record 2-h to the monitoring center 5 is provided, and the portable terminal 3-A receives the inspection operation diagnosis result 2- at the time of the inspection operation end command 2-a. b is also transmitted, and the remote monitoring center 5 is configured to store the inspection operation diagnosis result 2-b.

  As described above, according to the present invention, since the collected sound diagnosis result of the maintenance worker 3 can be reflected in the work report 10, it is possible to provide highly transparent maintenance work for the customer and improve customer satisfaction. I can plan.

  Further, when the abnormality notification 12 issued by the elevator passenger 11 is detected in the monitoring device 1, an abnormality occurrence notification 2-K is issued to the maintenance worker 3, and the received worker 3 uses the monitoring device 1. Since the elevator passenger 11, the intercom 7, and the public line can be used to interact with the passenger 11, not only quick response is possible, but also the remote monitoring center that has received the abnormality notification 13 from the monitoring device 1. 5, it is preferable to devise so that the technical support 14 can be provided to the maintenance worker 3 who has received the abnormality occurrence notification 2-K.

The conceptual diagram of the remote monitoring system of the elevator which shows one Embodiment of this invention. The conceptual diagram of the remote monitoring system of the elevator which shows one Embodiment of this invention. The conceptual diagram of the remote monitoring system of the elevator which shows one Embodiment of this invention. The conceptual diagram of the remote monitoring system of the elevator which shows one Embodiment of this invention. The conceptual diagram of the remote monitoring system of the elevator which shows one Embodiment of this invention. It is one Example of the conventional elevator remote inspection system. It is one Example of the conventional elevator remote inspection system.

Explanation of symbols

1 Monitoring device 2 Public line 2-A Inspection start command 2-a Connection end command 2-B Connection start command 2-b Inspection operation diagnosis result 2-C Inspection operation command 2-D Voice collection 2-E Inspection to customer 9 Start notification 2-e End report to customer 9 2-F Transmission of inspection operation diagnosis result 2-b 2-G Preliminary storage of inspection operation diagnosis result to monitoring center 5 2-H Automatic creation of work report 2-h Distribution record of work report 10 2-J Automatic distribution of work report 10 2-K Abnormality notification 2-L Information collection using public line 3 Maintenance worker 3-A Mobile terminal 4 Customer information management terminal 5 Remote monitoring center 6 Car 6-A Car door 7 Intercom 8 Control panel 9 Customer 10 Work report 11 Passenger 12 Abnormality report 13 Abnormality notification to remote monitoring center 14 Technical support 15 Communication line 16 Remote monitoring device 17 Supervision Visual center 18 Maintenance worker 19 Tens of thousands of elevators 20 Remote monitoring data 21 Remote monitoring center 22 Inspection schedule 23 Maintenance worker

Claims (4)

A control panel that controls the operation of the elevator, a monitoring device that communicates with the control panel and transmits the communication result via a public line, and a remote monitoring center that communicates with the monitoring device and receives and stores the communication result An elevator remote monitoring system comprising:
A portable terminal that communicates with the monitoring device via the public line and transmits a connection start command or a connection end command with the control panel;
The monitoring device is configured to transmit the connection command to the control panel, acquire voice collected from an intercom in an elevator car via the control panel, and transmit the acquired voice to the portable terminal. A remote monitoring system for elevators. The elevator remote monitoring system according to claim 1,
An elevator remote monitoring system, wherein the monitoring device is configured to transmit an abnormality to the portable terminal when an abnormality of the elevator is detected from a result of communication with the control panel. A control panel that controls the normal operation and inspection operation of the elevator, and an inspection operation command is transmitted to this control panel, and information on the inspection operation is obtained from the communication result with the control panel, and the inspection operation result is obtained via the public line. In an elevator remote monitoring system comprising: a monitoring device for transmitting; and a remote monitoring center for communicating with the monitoring device to receive and store the inspection operation results
A portable terminal that communicates with the monitoring device via the public line and transmits the inspection operation start instruction or the inspection operation end instruction is provided,
The monitoring device stores the inspection operation date, transmits the inspection operation date to the portable terminal, and transmits it to the control panel in response to reception of the inspection operation start command from the portable terminal. And the remote monitoring system of the elevator which was comprised so that the audio | voice collected from the intercom in the elevator car in check operation may be acquired via this control panel, and it may transmit to the said portable terminal. The elevator remote monitoring system according to claim 2,
Providing a customer information management terminal that communicates with the remote monitoring center to receive the inspection operation result and create a work report;
The remote monitoring system for an elevator characterized in that the portable terminal transmits the inspection operation diagnosis result at the time of an inspection operation end command, and the remote monitoring center stores the inspection operation diagnosis result.

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