JP2006099732A - Information processing apparatus and information processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable a service provider side to properly deal with an inquiry about a deficiency point from a user who has received a print product by improving the dialogue between the service provider and the user when there is such an inquiry. <P>SOLUTION: A server 101 receives warning information on an edit process generated when the edit process does not satisfy a preset condition is performed and edit data generated by the edit process at the time of edit processing, and associates with each other and registers the warning information and edit data. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  For example, the present invention can create album data on a user terminal based on template data, and can request creation of an album by transmitting the data from the user terminal to an external device on a network. It is about.

  In recent years, an album creation system has been provided in which template data is downloaded from a server to a user terminal such as a personal computer, and the user can edit the album on the terminal by arranging image data or character data in the template data. Yes.

  The data edited on the user terminal is transmitted to the server, and the server transfers the received edited data to the print site, and a printed matter of the album is created in the print dealer that provides the print site.

  The template data downloaded from the server to the user terminal is effective for editing high-quality printed matter. However, depending on the image data and character data to be arranged, the image may be unclear or may not fit all characters. In some cases, defects may occur in the final printed matter.

  In view of this, it is known that when image data or character data that may interfere with the quality of the printed matter as described above is arranged in the album, the user is warned at the editing stage. .

JP 2002-1112017 A

  However, the user may request creation of a printed matter despite such a warning. As a result, the printed material delivered to the user has a defect, but the user may forget that there was a warning when the printed material was received. Therefore, the service provider side may be inquired about a problem. However, since the service provider side does not manage the history of warning contents at the editing stage, it has not been able to take a sufficiently appropriate response to the inquiry.

  Accordingly, an object of the present invention is to facilitate the exchange between the service provider and the user when there is an inquiry about a problem from the user who has received the printed matter, and the service provider appropriately responds to the inquiry. Is to make it possible.

The first aspect of the information processing apparatus of the present invention is generated by the data editing process together with warning information related to the editing process that is generated when there is data that does not satisfy a predetermined condition during the data editing process. Receiving means for receiving edit data; and warning information registration means for registering the warning information and the edit data in association with each other.
According to a second aspect of the information processing apparatus of the present invention, when there is data editing means for performing data editing processing and data that does not satisfy a predetermined condition by the data editing means, warning information relating to the editing processing is displayed. Warning information generating means to be generated, and transmission means for transmitting edit data edited by the data editing means and warning information generated by the warning information generating means to an external device.
A third aspect of the information processing apparatus of the present invention is an information processing apparatus that transmits order data including a plurality of image data to an external device through a communication line, and the image data included in the order data satisfies a predetermined condition A warning information generating means for generating warning information when there is not, and a transmitting means for transmitting the warning information together with the order data, wherein the warning information includes identification information for identifying image data that does not satisfy the predetermined condition. It is characterized by including.
A first aspect of the information processing system of the present invention includes the first aspect of the information processing apparatus of the present invention and the second aspect of the information processing apparatus of the present invention.
A second aspect of the information processing system of the present invention is characterized by having the first aspect of the information processing apparatus of the present invention and the third aspect of the information processing apparatus of the present invention.
A first aspect of the information processing method of the present invention is an information processing method by an information processing apparatus, and a warning relating to the editing process generated when there is data that does not satisfy a predetermined condition during the data editing process It includes a reception step of receiving edit data generated by the data editing process together with information, and a warning information registration step of registering the warning information and the editing data in association with each other.
A second aspect of the information processing method of the present invention is an information processing method by an information processing apparatus, and includes a data editing step for performing data editing processing and data that does not satisfy a predetermined condition by the data editing step. In this case, a warning information generation step for generating warning information related to the editing process, edit data edited by the data editing step, and warning information generated by the warning information generation step are transmitted to an external device. A transmission step.
A third aspect of the information processing method of the present invention is an information processing method for transmitting order data including a plurality of image data to an external device through a communication line, and the image data included in the order data satisfies a predetermined condition A warning information generating step for generating warning information when not, and a transmission step for transmitting the warning information together with the order data, wherein the warning information includes identification information for identifying image data that does not satisfy the predetermined condition. It is characterized by including.
The program of the present invention causes a computer to execute any one of the first to third aspects of the information processing method of the present invention.
The computer-readable recording medium of the present invention is characterized in that the program is recorded.

  According to the present invention, it is configured to register the association between the warning information related to the editing process generated when the editing process that does not satisfy the predetermined condition is performed during the data editing process and the editing data Therefore, after a printout of the edited data is delivered, if there is an inquiry about a problem from the user who received the printout, the service provider will make an inquiry based on the warning information registered in association with the edit data. It is possible to take an appropriate response to.

  DESCRIPTION OF EXEMPLARY EMBODIMENTS Hereinafter, preferred embodiments to which the invention is applied will be described in detail with reference to the accompanying drawings.

FIG. 1 is a diagram showing a schematic configuration of a printing system according to an embodiment of the present invention.
The print system shown in FIG. 1 holds a template data effective for creating a high-quality printed material, provides it to the user terminal 102, and manages a server 101, a server 101 for managing orders, settlements, etc. of the printed material from the user terminal 102. The template data is downloaded from the user terminal, the desired editing data is created based on the downloaded template data, the ordering process is performed on the user terminal 102, and the book vendor who actually performs the binding based on the order contents from the user terminal 102 Are connected via the Internet. The server 101 is connected to an operator PC 106 that is an information processing apparatus operated by an operator via a communication line such as a LAN. Note that the network configuration shown in FIG. 1 is merely an example, and it is needless to say that various configurations such as the number of user terminals, print sites, operator PCs, and servers can be adopted as appropriate.

  The server 101 includes a template holding unit 1011 that holds template data, a management information database 1012 that holds album order management information, charging information, payment information, and the like, an order management unit 1014 that manages album order results, and an album order. A billing processing unit 1015 for performing a billing process, a settlement processing unit 1016 for performing a settlement process, and a warning for retaining a history of contents that have been warned during the album editing process in the user terminal 102 in association with the corresponding image data A history database 1017 is provided.

  The user terminal 102 includes a template holding unit 1021 that holds template data downloaded from the server 101, an album editing application 1022, and a user data holding unit 1023 that holds editing data of an edited or editing album.

  The print sites 103 to 105 include a database 1031 that holds album editing data transferred from the server 101, a print processing unit 1033 that performs printing processing of editing data held in the database 1031, and accounting that charges for printing processing A processing unit 1032 is provided.

Next, the operation of the print system according to the present embodiment will be described with reference to FIG.
The user terminal 102 downloads template data from the server 101 and stores it inside. The user selects desired template data from among the template data held in the user terminal 102 and edits the album by arranging image data or the like.

  When an operation for ordering an edited album is performed on the user terminal 102, the edited data is transmitted to the server 101 as order data.

  When the server 101 receives the order data from the user terminal 102, the server 101 sets a print trader for printing the order data, and transmits the order data to the print site (eg, 103) of the set print trader.

  The print company of the print site 103 that has received the order data performs print processing of the received order data and creates an album. The created album is sent to the designated delivery destination.

FIG. 2 is a diagram illustrating a hardware configuration of the server 101 and the user terminal 102.
In FIG. 2, reference numeral 201 denotes a CRT (display device). On the display screen, for example, a document being edited, a graphic, an image, and other editing information, icons, messages, menus, and other user interface information are displayed.

  Reference numeral 202 denotes a VRAM on which an image to be displayed on the display screen of the CRT 201 is drawn. The image data generated in the VRAM 202 is transferred to the CRT 201 according to a predetermined rule, whereby an image is displayed on the CRT 201.

  203 is a bit move unit (BMU), for example, for transferring data between memories (for example, VRAM 202 and other memories) and transferring data between the memory and each I / O device (for example, network interface 211). Control.

  A keyboard 204 has various keys for inputting documents and the like. Reference numeral 205 denotes a pointing device, which is used, for example, to indicate an icon, menu, or other object displayed on the display screen of the CRT 201.

  A CPU 206 controls each device connected to the CPU device based on a control program stored in the ROM 207, the hard disk, or the flexible disk.

  A ROM 207 holds various control programs and data. A RAM 208 has a work area for the CPU 206, a data save area for error processing, a control program load area, and the like.

  Reference numeral 209 denotes a hard disk drive (HDD). The hard disk 209 can store each control program and content executed in the information processing apparatus. For example, the hard disk of the user PC 102 stores electronic album data, an album editing program, and the like.

  A flexible disk drive (FDD) 210 controls access to the flexible disk. A network interface 211 can communicate with other information processing apparatuses, printers, and the like.

  A CPU bus 212 includes an address bus, a data bus, and a control bus. The control program can be provided to the CPU 206 from the ROM 207, the hard disk, or the flexible disk, or from another information processing apparatus or the like via the network interface 211.

Next, the operation of the user terminal 102 will be described with reference to the flowchart of FIG.
The user terminal 102 displays a template selection screen as shown in FIG. 6 on the CRT 201 by accessing the server 101 via the network interface 211 in accordance with a user operation.

  When the user selects a desired template on the template selection screen and presses a “template download” button 601, the acquisition instruction information for the template to be selected is transmitted from the user terminal 102 to the server 101 via the network interface 211. Is done.

  When the CPU 206 downloads the template data corresponding to the acquisition instruction information from the server 101, the CPU 206 stores the template data in the HDD 209 (step S401).

  When desired template data is selected by the user from the template data stored in the HDD 209, the selected template data is read from the HDD 209 into the VRAM 208 and displayed on the CRT 201 as, for example, an editing screen shown in FIG. S402).

  The HDD 209 also stores image data taken by a digital camera or the like, and part or all of the image data selected by the user is read into the VRAM 208 and displayed on the editing screen shown in FIG. Also displayed.

  The user performs album editing on the editing screen (step S403). Reference numeral 701 in FIG. 7 denotes a template data display area, which includes a frame A for arranging image data, a frame B, and a character data frame a and a character data frame b for arranging character data corresponding to each frame. . An image data display area 702 displays a list of stored image data.

  Here, a process for setting a frame for arranging image data and character data in the template data display area will be described. FIG. 13 is a diagram schematically showing the configuration of the image data allocation table. As shown in (a), the image data allocation table includes allocation matrix data for 5 sheets to allocation matrix data for 21 sheets, and as shown in (b), each allocation matrix data is an image that can be allocated for each page. The number of sheets is set.

  For example, when the template data selected by the user is template data that can allocate 21 images, the CPU 206 reads the matrix data for 21 images in the image data allocation table shown in FIG. 13 read from the HDD 209 into the RAM 208. Reference is made and the number-of-images data assigned to each page is acquired. That is, in the 21-sheet matrix data, the number of images that can be assigned to the first page is 2, the number of images that can be assigned to the second, second, and third pages is 5, the number of images that can be assigned to the fourth, and fifth pages is 2. ,... The number of images that can be assigned to the 12th page is two.

  As described above, when template data capable of assigning 21 images is selected, the number of images that can be assigned to the first page is 2, the number of images that can be assigned to the second, and third pages is 5, It is determined from the image data allocation table of FIG. 13 that the number of images that can be allocated to the fifth page is 2,... Referring to the layout file configuration diagram of FIG. 14, layout data can be assigned to the second page and the third page when the number of images that can be assigned to the first page is two (layout data for the first and second images). There are layout data (layout data for 5 sheets on the second and third pages)... When the number of correct images is five. The CPU 206 determines the layout in the template data display area on the editing screen by referring to the corresponding layout data for each page, and displays the editing screen as shown in FIG.

  Each layout data is set with a resolution necessary for a clear image to be expressed in each frame for arranging the image data. In addition, the maximum number of characters that can be input for a character data frame in which character data is arranged is set for each font size. Furthermore, a range of font sizes that can be input may be set in each character data frame.

  The user performs an operation of selecting image data to be assigned to each of the frames A and B from the image data displayed in the image data display area 702. Here, for example, when assigning the image α to the frame B, the resolution of the image α obtained from the image data properties is compared with the resolution set for the frame B, and the resolution of the image A is set to the frame B. When the resolution is not satisfied, a warning mark 801 is displayed near the frame B as shown in FIG. When the user moves the pointer over the warning mark 801 on the screen and double-clicks, the warning content is displayed as shown in FIG. 9 (901 in FIG. 9).

  Similarly, when the user selects desired image data from the image data displayed in the image data display area 702, and trims a part of the image data and arranges it in the template data display area, warning information is also displayed. The In this case, the resolution of the image data obtained by trimming is calculated from the ratio of the number of pixels of the entire image data and the number of pixels in the trimming area, and when the resolution is less than the resolution set in the frame, warning information is displayed. Is displayed.

  The display of warning information is not limited to the case of insufficient resolution. For example, warning information may be displayed when it is determined that the laid-out image has a problem with image quality after printing, such as red-eye, blur, hand shake, underexposure, or overexposure. The technique for determining red eyes and the like is not described here because various techniques have already been disclosed.

  Also, warning information is displayed not only for images but also for character data in the character data frame. For example, a warning mark may be displayed near the character data frame when character data is input exceeding the maximum number of characters or when the font size exceeds the set range.

  The user can refer to the warning content as described above, change the image data to be assigned, or execute processing for reducing character data. It is also possible to ignore or ignore the warning content and continue or complete the editing process without changing the image data assignment or the character data input content.

  7 to 9 show the editing screens of the sixth and seventh pages of the album, the editing work is similarly performed for each page to create a desired album. For example, when the user completes the assignment of image data and the input of character data for all pages, the user presses a “confirm” button 703 in FIGS.

  When the “Confirm” button 703 is pressed, a confirmation screen shown in FIG. 10 is displayed on the CRT 201. When the “<” button 1001 in FIG. 10 is pressed, the left page is turned and the fourth and fifth pages are displayed. When the “>” button 1002 is pressed, the right page is turned and the eighth and ninth pages are displayed. Is displayed. All the pages of the created album can be confirmed by operating the “<” and “>” buttons 1001 and 1002, and if there is no problem, the user presses the “order” button 1003.

  When the “order” button 1003 is pressed, order data is created from the editing results so far (step S404). As the order data, album data obtained by assigning image data to template data may be used as it is, or data obtained by assigning an image to template data and then converting it into one image file may be used. After the order data is created, it is checked whether there is image data to be warned as shown in FIG. 9 (step S406). If the corresponding image does not exist (step 406 / NO), the generated order data is sent to the network interface 211. To the server 101 (step S405). As shown in FIG. 12, the transmission status of the order data is displayed superimposed on the confirmation screen of FIG.

  Further, when order data is transmitted, personal order information input by the user, delivery destination information of the album, and the like are transmitted together. The order personal information includes, for example, the name of the orderer and the number of books ordered.

  Furthermore, in the present embodiment, even if a warning as shown in FIG. 8 or FIG. 9 is given, if it is checked in step S406 that the corresponding image exists, that is, if an album is ordered ( In step S406 / YES), as shown in FIG. 11, an order reconfirmation screen 1101 that displays the warning content at the time of editing the album is displayed. When the “Order” button 1102 is pressed on the reconfirmation screen, warning information is generated from the image ID of the corresponding image and the warning content (step S407), and the warning is given together with the order data, order personal information, and delivery destination information. Information is also transmitted to the server 101 (step S405).

  FIG. 20 is a schematic diagram showing a configuration of image management in the album for explaining the image ID. The album data created by the album editing application 1022 holds images in units of pages as shown in FIG. 20, and is managed by the image ID determined by the page number and the frame in which the images in the page are arranged. ing. For example, the image ID of the image arranged in the third frame in the second spread page is “P0203”. In this embodiment, in FIG. 7, the frame A corresponds to the first frame, and the frame B corresponds to the second frame. Therefore, it is possible to uniquely specify the position of the image in the album by the image ID.

  In this embodiment, the image ID is managed in frame units, but the definition of the image ID is not limited to this embodiment, and the image ID may be managed in image units. For example, the ID may be a serial number of all images in the album, or may be managed by the file name of the image file.

  In this embodiment, since the character data frame corresponds to the image frame, a separate ID is not given, but an ID different from the image frame may be given for each character frame.

  The image ID can also be referred from the user side. As shown in FIG. 21, when the user moves the mouse cursor 2102 over the image A, the image ID 2101 is displayed near the image ID. The user can refer to the image ID from this display.

FIG. 15 is a diagram illustrating an example of a warning image list that is warning information transmitted to the server 101.
When the user terminal 102 presses the “order” button 1003 without changing the image data to the appropriate resolution or reducing the character data in spite of the warning, the corresponding page number, assignment A warning image list in which the image ID and the warning content are associated with each other is generated, and the warning image list is transmitted from the user terminal 102 to the server 102.

  Next, the operation of the server 101 will be described with reference to the flowchart of FIG. When the CPU 206 receives order data, order personal information, and the like from the user terminal 102 via the network interface 211 (step S501), the CPU 206 registers the orderer name, the number of orders, etc. in association with the current order (step S503). Set the delivery destination of the album. Further, an order ID which is identification information of the current order and a book ID which is identification information of an album related to the currently received order data are issued and registered in the order book management table shown in FIG. Note that the order book management table is stored in the HDD 209.

  By the way, when the warning image list is received together with the order data (step S502 / YES), the information in the warning image list is registered in the warning image management table (step S504). When the book ID of the album related to the order data received this time is “BK0002”, as shown in FIG. 17, each warning content shown in FIG. 15 is registered in the warning image management table in association with the book ID. The warning image management table is stored in the HDD 209.

  After the processing for setting the delivery destination of the album (step S505), the CPU 206 performs a settlement process relating to the current order with the user terminal 102 (step S506). When the settlement process is completed, the CPU 206 relates to the order data. Set up a print company to entrust print processing. When setting the print trader, an optimal print trader is set based on the type of album ordered, the distance to the album delivery destination, and the like.

  Next, the CPU 206 transmits the order data, the order personal information, and the delivery destination information via the network interface 211 to the print site (for example, 103) of the set printer (step S507). Upon receiving the order data, the print company of the print site 103 performs print processing based on the order data, creates albums for the designated number of orders, and sends the created albums to the delivery destination indicated in the delivery destination information. . Here, the book ID is also printed on the album. Alternatively, the album is sent together with the slip printed with the book ID.

  An ID sheet describing the image ID of each image in the album is also sent. FIG. 22 shows an ID sheet. On the ID sheet, data 2201 to 2204 corresponding to four spread pages are printed so as to fit on one sheet. An image ID is described in the image frame instead of the image data. By using this sheet, even when the user deletes the album data after ordering, the user can refer to the image ID.

  Information registered in the warning image management table as shown in FIG. 17 is transmitted from the server 101 to the operator PC 106 in response to a request from the operator PC 106. For example, when there is an inquiry about the defect after the user who has transmitted the order data including the defect to the operator, the operator operates the operator PC 106 to display the warning content included in the order data from the server 101. It is possible to obtain and reply to the user with reference to the warning content. That is, when there is an inquiry from the user, the operator listens to the book ID described in the album from the user, and makes an inquiry to the server 101 for the book ID using the operator PC 106, thereby associating with the book ID. The registered page number, image ID, and warning content are returned from the server 101 to the operator PC 106 and displayed on the screen, so that the operator can respond as described above.

  Further, the user refers to the album data or the ID sheet, and notifies the operator of the image ID of the image to be inquired. This allows the operator to uniquely identify which image in the album is being inquired.

  As described above, according to the present embodiment, when a user who has received an album inquires about a problem with the album, the operator can use the warning information registered in association with the book ID of the album. It is possible to take an appropriate response to the inquiry.

  Further, according to this embodiment, since the image ID and the warning content are associated with each other, the operator can easily grasp which image the user is inquiring about. Can be exchanged smoothly. Further, it is possible to easily know the presence / absence / content of warning information for the image, and it is possible to take an appropriate response to the user.

  In the present embodiment, the album once ordered can be reordered by simply specifying the book ID, the number of order tags, and the delivery destination from the user terminal 102 to the server 101, but based on the image data including the warning as described above. When there is a complaint from the user when inquiring about a defect from the user with respect to the printed matter, the operation is performed on the operator PC 106 by the operator, the corresponding book ID, the complaint type, the date of the complaint, and , The content of the complaint is input, and the input information is transmitted to the server 101. The server 101 manages the input information in a complaint management table as shown in FIG. The complaint management table is registered in the HDD 209. Reorders for albums with book IDs registered here are not accepted. For example, as shown in FIG. 18, when the server 101 receives an album reorder for the book ID “BK0002”, the server 101 refers to the complaint management table, and the book ID is registered, so FIG. The screen information as shown is transmitted to the user terminal 102 to notify that the reorder cannot be accepted. When the user re-edits an album using the album editing application 1022 and orders printing, the server 101 recognizes the album data as a new album and assigns a new book ID.

  As described above, according to the present embodiment, by restricting reordering from the user, it is possible to prevent the user from ordering the same defective album again.

  In this embodiment, the album editing application is activated on the user terminal 102 and the album editing process is performed. However, the present invention is not limited to this, and after the user terminal 102 uploads necessary images to the server via the network, the browser May be used to perform album editing processing while communicating with the server.

  Another object of the present invention is to supply a storage medium storing software program codes for realizing the functions of the above-described embodiments to a system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores the storage medium. Needless to say, this can also be achieved by reading and executing the program code stored in.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the program code itself and the storage medium storing the program code constitute the present invention.

  As a storage medium for supplying the program code, for example, a flexible disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a magnetic tape, a nonvolatile memory card, a ROM, or the like can be used.

  Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (basic system or operating system) running on the computer based on the instruction of the program code. Needless to say, a case where the functions of the above-described embodiment are realized by performing part or all of the actual processing and the processing is included.

  Further, after the program code read from the storage medium is written in a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the function is determined based on the instruction of the program code. It goes without saying that the CPU or the like provided in the expansion board or function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

1 is a diagram illustrating a schematic configuration of a printing system according to an embodiment of the present invention. It is a figure which shows the hardware constitutions of a server and a user terminal. FIG. 6 is a diagram for explaining the operation of the print system. It is a flowchart which shows operation | movement of a user terminal. It is a flowchart which shows operation | movement of a server. It is a figure which shows the structural example of a template selection screen. It is a figure which shows the structural example of an edit screen. It is a figure which shows the example of a screen display when a warning mark is displayed on an edit screen. It is a figure which shows the example of a screen display when the warning content is displayed on an edit screen. It is a figure which shows the structural example of a confirmation screen. It is a figure which shows the structural example of the reconfirmation screen of an order. It is a figure which shows the structural example of the confirmation screen which displayed the transmission condition of order data together. It is a figure which shows typically the structure of an image data allocation table. It is a figure which shows the structure of a layout file typically. It is a figure which shows an example of a warning image list. It is a figure which shows an example of an order book management table. It is a figure which shows an example of a warning image management table. It is a figure which shows an example of a claim management table. It is a figure which shows an example of a reorder rejection screen. It is a figure which shows typically the structure of the image management in an album. It is a figure which shows the example of a screen display when image ID is displayed on an edit screen. It is a figure which shows an example of ID sheet.

Explanation of symbols

DESCRIPTION OF SYMBOLS 101: Server 102: User terminal 103-105: Print site 1011: Template holding | maintenance part 1012: Management information database 1014: Order management part 1015: Charge processing part 1016: Settlement processing part 1017: Warning history database 106: Operator PC
1021: Template storage unit 1022: Album editing application 1023: User data storage unit 1031, 1041, 1051: Databases 1032, 1042, 1052: Charge processing unit 1033, 1043, 1053: Print processing unit 201: CRT
202: VRAM
203: Bit move unit (BMU)
204: Keyboard 205: Pointing device (PD)
206: CPU
207: ROM
208: RAM
209: Hard disk drive (HDD)
210: Flexible disk drive (FDD)
211: Network interface (NETI / F)
212: CPU bus

Claims (20)

Receiving means for receiving the editing data generated by the data editing process together with warning information related to the editing process generated when there is data that does not satisfy the predetermined condition during the data editing process;
An information processing apparatus comprising: warning information registration means for registering the warning information and the editing data in association with each other.   The information processing apparatus according to claim 1, wherein the warning information includes information indicating that the resolution of image data used in the data editing process is insufficient.   The information processing apparatus according to claim 1, wherein the warning information includes information indicating an excess of information amount of character data used in the data editing process.   4. The apparatus according to claim 1, further comprising a transmission unit configured to transmit the corresponding information registered in the warning information registration unit to the external device in response to a request from the external device. The information processing apparatus described in 1. A complaint registration means for registering the edited data and the content of the complaint in association with each other when a complaint is received from the user regarding the edited data associated with the warning information;
5. The information processing apparatus according to claim 1, further comprising notification means for notifying that the reorder cannot be accepted when a reorder is accepted for the edited data registered in the claim registration means. The information processing apparatus described in 1. Data editing means for performing data editing processing;
Warning information generating means for generating warning information related to the editing processing when there is data that does not satisfy a predetermined condition by the data editing means;
An information processing apparatus comprising: transmission means for transmitting edit data edited by the data editing means and warning information generated by the warning information generating means to an external device.   The information processing apparatus according to claim 6, wherein the warning information includes information indicating a lack of resolution of image data used in the data editing process.   The information processing apparatus according to claim 6, wherein the warning information includes information indicating that an amount of information of character data used in the data editing process is exceeded. An information processing apparatus that transmits order data including a plurality of image data to an external device through a communication line,
Warning information generating means for generating warning information when the image data included in the order data does not satisfy a predetermined condition;
A transmission means for transmitting warning information together with order data,
The information processing apparatus, wherein the warning information includes identification information for identifying image data that does not satisfy the predetermined condition.   The information processing apparatus according to claim 9, wherein the warning information includes a warning content, and the warning content and the identification information are associated with each other.   The information processing apparatus according to claim 9, wherein the plurality of image data are laid out in a template, and the identification information corresponds to a frame of the template.   The information processing apparatus according to any one of claims 9 to 11, wherein the warning information includes information indicating that an amount of information of character data is exceeded. The order data further includes character data,
The information processing apparatus according to any one of claims 9 to 12, wherein the warning information includes information indicating that an amount of information of character data is exceeded.   An information processing system comprising the information processing apparatus according to any one of claims 1 to 5 and the information processing apparatus according to any one of claims 6 to 8.   An information processing system comprising: the information processing apparatus according to any one of claims 1 to 5; and the information processing apparatus according to any one of claims 9 to 13. An information processing method by an information processing apparatus,
A receiving step of receiving the editing data generated by the data editing process together with warning information related to the editing process generated when there is data that does not satisfy a predetermined condition during the data editing process;
An information processing method comprising: a warning information registration step of registering the warning information and the editing data in association with each other. An information processing method by an information processing apparatus,
A data editing step for performing data editing processing;
A warning information generating step for generating warning information related to the editing process when there is data that does not satisfy a predetermined condition by the data editing step;
An information processing method comprising: a transmission step of transmitting editing data edited by the data editing step and warning information generated by the warning information generation step to an external device. An information processing method for transmitting order data including a plurality of image data to an external device through a communication line,
A warning information generation step for generating warning information when the image data included in the order data does not satisfy a predetermined condition;
A sending step for sending warning information together with the order data,
The information processing method, wherein the warning information includes identification information for identifying image data that does not satisfy the predetermined condition.   A program for causing a computer to execute the information processing method according to any one of claims 16 to 18.   A computer-readable recording medium on which the program according to claim 19 is recorded.

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