JP2004349784A - Contact place information guide system - Google Patents

Contact place information guide system Download PDF

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Publication number
JP2004349784A
JP2004349784A JP2003141646A JP2003141646A JP2004349784A JP 2004349784 A JP2004349784 A JP 2004349784A JP 2003141646 A JP2003141646 A JP 2003141646A JP 2003141646 A JP2003141646 A JP 2003141646A JP 2004349784 A JP2004349784 A JP 2004349784A
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JP
Japan
Prior art keywords
telephone number
mail
contact information
address
mail address
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2003141646A
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Japanese (ja)
Inventor
Shuji Yano
修司 矢野
Original Assignee
Nec Commun Syst Ltd
日本電気通信システム株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nec Commun Syst Ltd, 日本電気通信システム株式会社 filed Critical Nec Commun Syst Ltd
Priority to JP2003141646A priority Critical patent/JP2004349784A/en
Publication of JP2004349784A publication Critical patent/JP2004349784A/en
Pending legal-status Critical Current

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Abstract

<P>PROBLEM TO BE SOLVED: To provide a contact place information guide system capable of recognizing information of a contact place such as a telephone number of a communication opposite party on the basis of a mail address of the communication opposite party. <P>SOLUTION: A mobile phone capable of transmitting / receiving electronic mail, a personal computer 104, and a fixed telephone set 109 can access a telephone number guide server 105 via the Internet 101. The telephone number guide server 105 is provided with an electronic mail telephone number table wherein electronic mail and a telephone number of its possessor are stored in pairs and replies the telephone number to its caller in a form of electronic mail by using the address of the transmitted electronic mail for a key when receiving the electronic mail for inquiring about the telephone number, or may reply contact information other than the telephone number. Further, the telephone number guide server 105 may reject the guide of the contact place information such as the telephone number depending on the address of the electronic mail notified by the caller. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a contact information guidance system for notifying a specific person of a telephone number.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, there is a service for guiding a telephone number of another person. For example, if the owner of the telephone and the address of the person are known, the telephone number can be taught by notifying them to a person in charge of a company that provides telephone number guidance.
[0003]
On the other hand, the telephone number may be changed in order to prevent unwanted calls. If the changed telephone number of such a person is given to the third party only by notifying the address and the name as before, the nuisance call cannot be prevented. Therefore, it has been proposed to add a condition for guiding a new telephone number to an inquirer when the telephone number is changed (for example, Patent Document 1). According to this proposal, it is possible to set conditions for a person who has changed a telephone number to teach the telephone number. A person who satisfies the set conditions can be provided with the changed telephone number as it is. For other persons, the telephone number and name of the inquirer are stored as a message at a predetermined location. Then, the person who has changed the telephone number checks the message and, as a result, notifies the inquirer of the changed telephone number as necessary.
[0004]
[Patent Document 1]
Patent No. 3272348 (paragraph 0042, FIG. 5)
[0005]
[Problems to be solved by the invention]
By the way, with the spread of mobile phones and computers, e-mail communication is becoming commonplace. E-mail can be easily communicated simply by using an e-mail address for sending and receiving. In particular, unlike the case of performing communication using a sealed letter or postcard, it is not necessary to give the address or telephone number of the communication partner at the time of communication. For this reason, depending on the communication partner, communication may be performed without knowing only the mail address and the common name of the person.
[0006]
However, there are cases where a person communicating by e-mail wants to communicate urgent requirements to the other party. For example, one hour later, an appointment was made, but an urgent business event occurred and this was canceled or changed to another date and time. In such a case, sending an e-mail may be convenient for receiving the e-mail, but often not. In such a case, if an address or a telephone number is described as information on the sender of the e-mail, an emergency notification can be made by telephone. However, there is often no such description in the e-mail. Conventionally, in such a case, in some cases, the contact is not reached and the partner is sometimes inconvenienced.
[0007]
SUMMARY OF THE INVENTION An object of the present invention is to provide a contact information guide system capable of knowing contact information such as a telephone number of a communication partner based on the mail address of the communication partner.
[0008]
It is another object of the present invention to provide a contact information guidance system that can know the telephone number of a communication partner only when a predetermined condition is satisfied based on the mail address of the communication partner.
[0009]
[Means for Solving the Problems]
According to the first aspect of the present invention, (a) a contact information storage means for storing a pair of an e-mail address and contact information corresponding to the address, and (b) presenting the e-mail and sending the e-mail Contact information searching means for searching the corresponding contact information in the contact information storage means using the presented e-mail address as a keyword when there is an inquiry of contact information corresponding to (c); The contact information guide system is provided with contact information notifying means for notifying the inquiry source of the contact information searched by the contact information search means.
[0010]
That is, in the first aspect of the present invention, the address of the electronic mail and the information of the contact corresponding to the address are stored in the contact information storage means as a pair. Then, when the e-mail is presented and the inquiry of the contact information corresponding to the e-mail is made, the contact information retrieval means uses the presented e-mail address as a keyword in the corresponding contact information storage means. The contact information is searched, and the contact information notifying unit notifies the contact information of the contact information. Therefore, based on the mail address of the communication partner, it is possible to know the contact information of the communication partner.
[0011]
According to the second aspect of the present invention, (a) telephone number storage means for storing a pair of an e-mail address and a telephone number corresponding to the address, and (b) presenting the e-mail and responding to the e-mail A telephone number search means for searching for a corresponding telephone number in the telephone number storage means using the presented e-mail address as a keyword when the telephone number is inquired; and (c) searching by the telephone number search means. The contact information guide system is provided with a telephone number notifying means for notifying the inquiry source of the telephone number.
[0012]
That is, in the second aspect of the present invention, the electronic mail address and the telephone number corresponding to the address are stored as a pair in the telephone number storage means. Then, when the e-mail is presented and the inquiry of the telephone number corresponding to the e-mail is made, the telephone number search means searches for the corresponding telephone number in the telephone number storage means using the presented e-mail address as a keyword. Then, the telephone number notification means notifies the inquiry source of the telephone number. Therefore, it is possible to know the telephone number of the communication partner based on the mail address of the communication partner.
[0013]
According to a third aspect of the present invention, in the contact information guide system according to the first aspect, the contact information storage unit stores at least a contact address of a holder of the e-mail address. .
[0014]
That is, in the third aspect of the invention, the contact information storage means stores at least the contact address of the holder of the e-mail address. A telephone number may be stored. If the contact address of the holder is stored, it is often possible to look up the telephone number based on the stored address, or to go directly or contact by other means.
[0015]
According to a fourth aspect of the present invention, in the contact information guide system according to the second aspect, the telephone number storage means stores telephone numbers to be notified for each e-mail address of the same owner independently. And
[0016]
That is, in the invention according to claim 4, since the telephone number storing means stores the telephone numbers to be notified independently for each e-mail address of the same owner, for example, the home telephone number, the work telephone number, and the own telephone number are stored. The telephone number of the mobile phone can be used for each e-mail address.
[0017]
According to a fifth aspect of the present invention, in the contact information guide system according to the second aspect, the telephone number storage means does not notify the telephone number to a specific e-mail address of the same owner. .
[0018]
In other words, in the invention according to claim 5, the electronic mail address is presented by setting the telephone number to non-notification for an electronic mail used for a person who is not supposed to notify the telephone number. It is possible to protect privacy for those who request telephone number guidance.
[0019]
According to a sixth aspect of the present invention, in the contact information guidance system according to the second aspect, the telephone number storage means stores an e-mail address of an inquiry destination that permits notification to a specific e-mail address of the same owner. It is characterized in that it is stored in a limited manner.
[0020]
That is, in the invention according to claim 6, since the address of the e-mail of the inquiry destination that permits the notification is limited for a specific e-mail address, the owner of the other e-mail address is stored. Even if there is an inquiry for a telephone number, it can be rejected and privacy can be protected.
[0021]
BEST MODE FOR CARRYING OUT THE INVENTION
[0022]
【Example】
Hereinafter, the present invention will be described in detail with reference to examples.
[0023]
FIG. 1 shows the outline of the configuration of a contact information guidance system according to an embodiment of the present invention. This contact information guidance system 100 is a system using the Internet network 101. A mobile phone network 102 and a public telephone network 103 are connected to the Internet network 101, and a personal computer 104 that performs communication such as e-mail on the Internet network 101 is connected to the Internet network 101. A telephone number guidance server 105 for providing telephone number guidance is also connected to the Internet network 101. A mobile phone 108 is connected to the mobile phone network 102 via a base station 107. A fixed telephone 109 is connected to the public telephone network 103.
[0024]
In such a contact information guidance system 100, not only can the mobile phones 108 shown typically only one in the figure communicate with each other, but also the mobile phone 108 can communicate between the mobile phone 108 and the personal computer 104, or E-mail communication is also possible between the mobile phone 108 and the fixed telephone 109 having a mail function. E-mail communication is also possible between the personal computers 104 representatively shown in FIG. 1 only, between the fixed telephones 109 having the mail function, or between the personal computer 104 and the fixed telephone 109 having the mail function. .
[0025]
FIG. 2 shows an outline of the configuration of the telephone number guidance server of the present embodiment. The telephone number guidance server 105 of this embodiment includes a CPU (central processing unit) 121. The CPU 121 associates a control program storage medium 123 storing a control program through a bus 122 such as a data bus, a work memory 124 for temporarily storing various data used when executing the control program, and associates an e-mail with a telephone number. The e-mail telephone number table 125 and the communication control device 127 are connected. The communication control device 127 is used to communicate with various parts via the Internet network 101.
[0026]
FIG. 3 shows a part of data stored in the e-mail telephone number table shown in FIG. In the e-mail telephone number table 125, a member of the contact information guidance system 100 of the present embodiment registers the correspondence between his or her e-mail address and the telephone number of the contact. If the contact information guidance system 100 is operated by, for example, a specific mobile phone company, the person who purchases the mobile phone of that company automatically has the right to use this system as a member. The contact information guidance system 100 may be operated by a company unrelated to the mobile phone.
[0027]
Recently, each individual often has several e-mail addresses. Therefore, in the e-mail telephone number table 125 used in the present embodiment, it is possible to set a telephone number to be notified for each e-mail address. For example, assume that a person A has three types of mail addresses, “bc@xyz.com”, “bc@nop.com”, and “bc@gr.net”. The person A can notify the telephone number of the first mail address of “bc@xyz.com” to the mail address specifically designated by the person himself / herself. The telephone number of the notification destination is the telephone number “03-456-7890” of the fixed telephone. The second “bc@nop.com” is an e-mail address originally used for a person who may give the telephone number of a personal mobile phone. Therefore, the telephone number "090-1111-111" of the mobile phone is registered for the person whose destination is this mail address. The last “bc@gr.net” is an e-mail address used for distribution of news and magazines, and especially for work or the like without a friend. Therefore, no telephone number for notification is set for the third mail address.
[0028]
FIG. 4 shows a flow of a process in which the telephone number guidance server guides the telephone number in such a contact information guidance system. When an e-mail arrives at the telephone number guide server 105 (step S201: Y), the CPU 121 shown in FIG. 2 determines whether or not the text is a telephone number inquiry in a predetermined form by scanning text information (step S201). S202). That is, in the contact information guide system 100, the inquiry by e-mail is requested to be made in a predetermined form so that the telephone number can be provided free of charge or at a low charge. Such a form can be obtained from a homepage of the telephone number information server 105 or the like.
[0029]
If it is found an inquiry telephone number based on a specific form to extract (Y), e-mail address M 1 queried from the body of the e-mail. The extracts a mail address M 2 of the person requesting assistance caller That telephone number from the originating information added to the e-mail text (Step S203). These are temporarily stored in the working memory 124 (FIG. 2). CPU121 then email M 1 searches an e-mail telephone number table 125 (step S204). If there is no corresponding mail address (step S205: N), the email address M 2 callers that there is no corresponding telephone number to the destination and transmits the electronic mail (step S206). If the search can be processed in a relatively short time, this reply may be transmitted in a form of replying to the e-mail received in step S201.
[0030]
When the corresponding mail address exists (step S205: Y), the CPU 121 subsequently determines whether or not guidance of the telephone number is possible (step S207). For example, when requesting guidance of a telephone number based on the first mail address of “bc@xyz.com” shown in FIG. 3, the CPU 121 sets the noticeable mail address in the e-mail telephone number table 125 to the mail address of the sender. Search for whether M 2 is present, and allowed the notification of the telephone number if hit. In this example, a corresponding notification telephone number "03-456-7890" is notified by an email address M 2 callers to the destination (step S208). Then, the notification e-mail notification of the telephone number the caller's e-mail address M 2 as destination A person who said that was performed by e-mail (step S209). This is so that the person A can make a telephone call to the person who made the inquiry about the telephone number as necessary, by inquiring about the telephone number or the like. Omission is also possible.
[0031]
On the other hand, when the inquiry about the telephone number is made using the second “bc@nop.com” in FIG. 3 as a key, the CPU 121 sends the telephone number “090-1111-111” of the mobile phone to the mail address M 2 of the sender. May be transmitted by e-mail to the destination (step S208). Thereafter, in this embodiment, it is notified by e-mail notification of the telephone number the caller's e-mail address M 2 as destination A person who said that was performed by e-mail (step S209). The transmission of the e-mail in step S209 can be omitted in some cases.
[0032]
When the telephone number is inquired using the third “bc@gr.net” key in FIG. 3 as a key, there is no telephone number that can be notified (step S207: N). sent by e-mail to the sender of the e-mail address M 2 as the destination that there is no. Also in this case, the above-mentioned person A may be notified by e-mail that such a telephone number guidance request has been made.
[0033]
<Deformability of the invention>
[0034]
Although the telephone number is notified in the embodiment described above, the address of the person who made the inquiry may be notified together with the notification of the telephone number. In the embodiment, the telephone number is guided by e-mail. However, the homepage of the telephone number guidance server 105 is accessed, and the e-mail address of another person and, if necessary, the own e-mail It is also possible to input the address of the user and ask for the telephone number. However, it is easier to protect privacy if information such as a telephone number is transmitted directly to the sender of the e-mail.
[0035]
Further, in the embodiment, the telephone number is guided, but it is obvious that the facsimile number may be guided. Further, the telephone number of the other party may be inquired by voice using a normal telephone. In this case as well, the e-mail address is notified and the corresponding telephone number is queried.
[0036]
Further, in the embodiment, the telephone number is guided through the Internet network 101. However, in the case where the telephone number guidance between the mobile telephones is performed in the mobile telephone network or the similar guidance is performed using another communication system. Naturally, the present invention can also be applied. The present invention is also applicable to other devices that can use electronic mail, such as a PDA (Personal Digital Assistant).
[0037]
【The invention's effect】
As described above, according to the first aspect of the present invention, it is possible to know contact information such as the telephone number and address of a communication partner based on the mail address of the communication partner. Can be achieved.
[0038]
Further, according to the invention described in claim 2, it is possible to know the telephone number of the communication partner based on the mail address of the communication partner, and it is possible to diversify the contact method and speed up the contact.
[0039]
Further, according to the fourth aspect of the present invention, in the contact information guidance system according to the second aspect, the telephone number storage means independently stores telephone numbers to be notified for each e-mail address of the same owner. Therefore, in the event of an emergency, group the e-mail communication partners into a group that can guide the company's telephone number in an emergency or a group that can be contacted all day long. A range can be defined.
[0040]
According to the fifth aspect of the present invention, in the contact information guidance system according to the second aspect, the telephone number storage means does not notify the telephone number to the specific e-mail address of the same owner. Privacy can be protected.
[0041]
Further, in the invention according to claim 6, since a specific e-mail address is limitedly stored with an e-mail address of an inquiry destination that permits notification, a holder of other e-mail addresses Even if there is an inquiry of a telephone number from, it is possible to reject the inquiry without taking any special procedure and to protect privacy.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram showing an outline of a configuration of a contact information guidance system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing an outline of a configuration of a telephone number guidance server of the embodiment.
FIG. 3 is an explanatory diagram showing a part of data stored in an e-mail telephone number table shown in FIG. 2;
FIG. 4 is a flowchart showing a flow of a process in which a telephone number guidance server according to the embodiment guides a telephone number.
[Explanation of symbols]
REFERENCE SIGNS LIST 100 contact information guidance system 101 Internet network 102 mobile telephone network 103 public telephone network 104 personal computer 105 telephone number information server 107 base station 108 mobile telephone 109 fixed telephone 121 CPU
123 control program storage medium 125 e-mail telephone number table

Claims (6)

  1. Contact information storage means for storing an e-mail address and contact information corresponding to the address as a pair,
    When an e-mail is presented and there is an inquiry for contact information corresponding to the e-mail, a contact for searching for the corresponding contact information in the contact information storage means using the presented e-mail address as a keyword. Destination information search means,
    A contact information notifying means for notifying the inquiry source of the contact information retrieved by the contact information retrieving means;
  2. Telephone number storage means for storing an e-mail address and a telephone number corresponding to the address in a pair,
    Telephone number search means for presenting an electronic mail and inquiring of a telephone number corresponding to the electronic mail, searching for the corresponding telephone number in the telephone number storage means using the presented electronic mail address as a keyword,
    A telephone number notifying unit for notifying the inquiry source of the telephone number searched by the telephone number searching unit.
  3. 2. The contact information guidance system according to claim 1, wherein the contact information storage means stores at least a contact address of a holder of the e-mail address.
  4. 3. The contact information guidance system according to claim 2, wherein said telephone number storage means independently stores telephone numbers to be notified for each e-mail address of the same owner.
  5. 3. The contact information guidance system according to claim 2, wherein the telephone number storage means does not notify the telephone number to a specific e-mail address of the same owner.
  6. 3. The contact according to claim 2, wherein the telephone number storage means stores a limited number of e-mail addresses of inquiries to which notification is allowed for a specific e-mail address of the same owner. Information guidance system.
JP2003141646A 2003-05-20 2003-05-20 Contact place information guide system Pending JP2004349784A (en)

Priority Applications (1)

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Applications Claiming Priority (1)

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Publications (1)

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2477838A (en) * 2010-02-12 2011-08-17 Avaya Inc Determining/sourcing information of a third party/second participant by a user's communication device to provide contact information and/or related documents.
US8909693B2 (en) 2009-08-21 2014-12-09 Avaya Inc. Telephony discovery mashup and presence
US8959030B2 (en) 2010-02-12 2015-02-17 Avaya Inc. Timeminder for professionals
WO2019106943A1 (en) * 2017-11-29 2019-06-06 株式会社デンソー Wireless operation system, wireless operation program and recoding medium

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8909693B2 (en) 2009-08-21 2014-12-09 Avaya Inc. Telephony discovery mashup and presence
GB2477838A (en) * 2010-02-12 2011-08-17 Avaya Inc Determining/sourcing information of a third party/second participant by a user's communication device to provide contact information and/or related documents.
GB2477838B (en) * 2010-02-12 2013-01-09 Avaya Inc Context sensitive, cloud based telephony
US8898219B2 (en) 2010-02-12 2014-11-25 Avaya Inc. Context sensitive, cloud-based telephony
US8959030B2 (en) 2010-02-12 2015-02-17 Avaya Inc. Timeminder for professionals
WO2019106943A1 (en) * 2017-11-29 2019-06-06 株式会社デンソー Wireless operation system, wireless operation program and recoding medium

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