JP2004094761A - Stay management system and guest room management device for the same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a stay management system for saving energy and seizing the conditions of stay in guest rooms. <P>SOLUTION: At the front of an accommodation facility such as a hotel, a centralized control device, not illustrated, provided in the front issues a predetermined card key 11 allowing a customer to open/close a guest room. An energy saving switch 12 to insert the card key 11 therein is provided in each guest room. When the card key 11 is inserted in the energy saving switch 12, power is supplied to the guest room. A guest room management device 14 other than the energy saving switch 12 is provided in the guest room for transmitting guest room information including the condition of stay in each guest room corresponding to the energy saving switch 12 to the centralized control device. The guest room management device 14 is connected to the centralized control device via a co-acoustic line of a TV 13 in the guest room. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an occupancy management system and an occupancy management device for an occupancy management system used in an accommodation facility such as a hotel, and more particularly, to an occupancy management system capable of saving energy and an occupancy management device for the occupancy management system. .
[0002]
[Prior art]
A guest room information management system that is interested in the present invention is disclosed in, for example, Japanese Patent Application Laid-Open No. 4-293158 (Patent Document 1).
[0003]
According to the official gazette, an input key for inputting the type and quantity of a product taken out of a refrigerator installed in a guest room such as a hotel, and a video signal from a pay television transmitter is received by a television receiver installed in the guest room. A room information management system including a room terminal provided with an input section for inputting an ON / OFF signal of a switch to be enabled and an information processing device installed in a front office is disclosed.
[0004]
Unification of the sales management of the refrigerator in the guest room and the charging management of the pay TV, etc., which were separately performed, were transmitted to the front desk using common transmission equipment.
[0005]
Conventionally, there has been provided a system that uses a human body sensor for detecting the occupancy status or detects and detects the power consumption of a room for energy saving in a guest room of a hotel or the like.
[0006]
[Patent Document 1]
JP-A-4-293158 (page 2, FIG. 1 etc.)
[0007]
[Problems to be solved by the invention]
The conventional cabin management system has been configured as described above. Although the management of room information was being unified, it was necessary to prepare a dedicated terminal for that purpose, and all the data had to be manually input by customers and employees. Therefore, input of information is complicated, and sensors and equipment are required for energy saving.
[0008]
SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and has as its object to provide an occupancy management system that can save energy and can grasp the occupancy status of each guest room.
[0009]
Another object of the present invention is to provide an occupancy status management system capable of energy saving and data management without bothering the customer.
[0010]
[Means for Solving the Problems]
In the occupancy management system according to the present invention for managing the occupancy status of a plurality of guest rooms in the central management device provided at the front desk, the central management device issues a key for opening and closing the guest rooms. Each guest room is provided with a switch for turning on power supply to each guest room by a key and a guest room management device for transmitting guest room information including the occupancy status of each guest room to the centralized management device according to the switch. The central management device and the cabin management device are connected by a transmission line that transmits and receives signals to and from each other.
[0011]
In each guest room, the power supply to each guest room is turned on only when the switch is turned on by the key, so that energy can be saved. In addition, since the guest room information indicating the state of each guest room according to the switch is transmitted to the centralized management device, the presence of the guest room can be grasped at the front desk.
[0012]
As a result, it is possible to provide an occupancy management system that can save energy and can grasp the occupancy status of each guest room.
[0013]
Also, when the customer opens the guest room with the key, the power of the guest room is automatically supplied and the occupancy status of the guest room is transmitted to the front desk. As a result, an occupancy status management system that can save energy and manage data without bothering the customer can be provided.
[0014]
Preferably, each guest room is provided with a television connected to a common listening line for viewing in a plurality of guest rooms, and the guest room management device is a common listening line control unit that controls the common listening line.
[0015]
Since the common line control unit is used as the cabin management device, the equipment can be simplified.
[0016]
More preferably, the transmission line is a television listening line.
[0017]
Communication with the front using the TV's common listening line eliminates the need for new wiring.
[0018]
More preferably, the centralized management device may inquire a plurality of guest room management devices for room information in order. Since the centralized management device inquires of a plurality of guest room management devices for room information in order, it is possible to easily grasp the occupancy information for all guest rooms at the front desk.
[0019]
Still another aspect of the present invention relates to a guest room management device for a room management system that manages the state of a plurality of guest rooms in a centralized management device provided at a front desk. The central control device issues a key for opening and closing the guest rooms, and each guest room is provided with a switch for turning on the power supply to each guest room by the key. The guest room management device transmits room information indicating the state of the guest room to the centralized management device according to the switch.
[0020]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing an overall configuration of an occupancy management system according to an embodiment of the present invention. Referring to FIG. 1, the occupancy management system includes a guest room device 10 provided in each room, a front device 20 provided at a front desk, and a transmission line 30 connecting the guest room device 10 and the front device 20. In the following embodiments, an example will be described in which a coaxial cable serving as a common listening line for transmitting a video signal to each guest room is used as the transmission line 30.
[0021]
FIG. 2 is a block diagram showing a configuration of the cabin apparatus 10. As shown in FIG. The guest room device 10 includes an energy-saving switch 12 provided at the entrance of the guest room, a television receiver (hereinafter abbreviated as “television”) 13, and a guest room management that manages on / off detection of the television 13 and reception of pay TV broadcasts. Device 14.
[0022]
FIG. 3A is a diagram illustrating an appearance of the energy saving switch 12 illustrated in FIG. 2 and illustrates a state before a card-type key is inserted. Referring to FIG. 3A, a card-type key 11 for opening and closing each guest room issued by front device 20 can be inserted into energy saving switch 12. FIG. 3B is a diagram showing a state where a key is inserted.
[0023]
When the key 11 is inserted into the energy saving switch 12, the energy saving switch 12 is turned on, and the signal is sent to the cabin management device 14. The guest room management device 14 is turned on when the key 11 is inserted into the energy saving switch 12, and turned off when the key 11 is removed. When the energy-saving switch 12 is turned on, power is supplied to the entire cabin from the state of the standby power up to that time, thereby turning on the lighting of the room.
[0024]
FIG. 4 is a block diagram showing a configuration of the guest room management device 14 and each device connected thereto. Referring to FIG. 4, guest room management device 14 is connected to television 13, and includes a TV management unit 51 that performs charge management and the like of a pay broadcast, an input unit 52 that allows a customer to select a pay broadcast, and an input unit 52. A display unit 53 for displaying the input contents and the state of the passenger compartment; an I / O interface 54 for communicating an on / off signal from the energy saving switch 12 and the front 20; a television management unit 51; an input unit 52; And a CPU 55 connected to the interface 54 for controlling data from these and the entire cabin management apparatus 14. In other words, the guest room management device 14 operates as a common line control unit that controls the common line.
[0025]
From the front 20, a video signal to be displayed on the television 13, polling for confirming the occupancy status of the guest room, and data such as the presence or absence of a message message are transmitted. On the other hand, the guest room management device 14 transmits to the front desk 20 the occupancy information responding to the polling, the billing data of the pay TV broadcast, and the like.
[0026]
FIG. 5 is a diagram illustrating an appearance of the guest room management device 14. With reference to FIG. 5, the cabin management device 14 is connected to a coaxial cable 30 serving as a co-listening line of the television, and receives a video signal and outputs management information to be described later. It includes a video output section 42 for outputting a video signal to the television 13, a rotary switch 43 for setting the number of each room 10, and a switch input section 44 for inputting a signal from the energy saving switch 12.
[0027]
The rotary switch 43 is composed of four rotary switches capable of selecting an arbitrary number from 0 to 9 by rotating each of them. By rotating each switch, a four-digit number can be set. Each room number is set in advance in each guest room management device 14 by the rotary switch 43. Once set, the set room number cannot be easily changed.
[0028]
The guest room management device 14 to which the room number is set transmits the guest room information of each guest room including the on / off state of the energy saving switch 12 and the viewing state of the pay broadcast of the television 13 as management information via the coaxial cable connection unit 41 to the front. This is transmitted to the occupancy management device 21 of the device 20.
[0029]
FIG. 6 is a block diagram showing the configuration of the front device 20. Referring to FIG. 6, front device 20 is connected to occupancy management device 21 connected to coaxial cable 30, centralized management device 22 connected to occupancy management device 21, and centralized management device 22 to RS232C via local modem. And a personal computer 23 connected to the
[0030]
The common listening line 30 of the television is usually a high-frequency cable through which a TV program of a broadcasting station flows. However, the occupancy information is collected from the cabin management device 14 to the front device 20 using an available frequency, and the reception of each guest room is immediately performed at the front desk. Use for customer response.
[0031]
Next, processing at the front will be described. The occupancy management device 21 totalizes management information from each guest room. The central management device 22 manages each guest room based on the information collected by the occupancy management device 21. The personal computer 23 operates a computer accounting system.
[0032]
Next, the operation of the central management device 22 will be described. FIG. 7 is a flowchart illustrating the operation of the centralized management device 22. Referring to FIG. 7, centralized management device 22 inquires (polls) to guest room management device 14 of each guest room, and if there is a “response to room (answer)” from guest room management device 14, it is determined that the user is in the room. If there is an answer “No answer” or “No key in card holder”, it is determined that the user is outside the room.
[0033]
Specifically, an inquiry is first made to the first guest room (n = 1 in step S11 in FIG. 7; steps are omitted hereinafter). It is determined whether there is a response from the cabin management device 14 within a certain time (S12). If the guest room information is answered within a certain period of time (YES in S12), the guest room is determined to be present, and if not (NO in S12), the guest room is determined to be absent. Next, an inquiry is made to the next guest room (S15). This is repeated for all rooms (S16). When the inquiry for all rooms is completed, the inquiry is made again from the first room.
[0034]
Here, the certain time is about 100 ms. Since monitoring is performed for 100 ms in a single room inquiry, for example, it takes 100 ms × 200 rooms = 20,000 ms = 20 seconds to inquire about 200 guest rooms. In order to remove the instability of the TV co-listening line, a filter operation that adopts the same state three times in succession is incorporated into the system as software. Therefore, the obtained operation is delayed for a maximum of 20 seconds × 3 times = 1 minute, but there is no practical problem.
[0035]
Next, the screen of the central management device 22 will be described. FIG. 8 is a diagram showing an example of a display screen of the central management device 22.
[0036]
Referring to FIG. 8, the state of 200 guest rooms is displayed on the screen of centralized management device 22. In the figure, the room indicated by diagonal lines is occupied, and the others are empty. The display mode is not limited to this, and the vacant room may be displayed in any color such as gray and the occupied room in blue or the like. As shown in the figure, the viewing state of the TV, the presence / absence of a message message, the response status of the wake-up call, and the like can be grasped in a list by symbols ○ and △ shown in the figure.
[0037]
In addition to the presence management, the presence or absence of a message from the front desk may be displayed by a lamp. That is, if there is a need to contact each guest room from the front desk, the central management device 22 transmits a message to that effect (there is a message) to the guest room management device 14 of each guest room via a coaxial cable. The display of “there is a message” is displayed on the guest room management device 14. Further, a message may be specifically transmitted. In this case, the guest room management device 14 may be provided with a display unit including a plurality of LEDs, for example, or may be displayed on the screen of the television 13 in the guest room.
[0038]
Alternatively, the power of the television in the guest room may be automatically turned on to display emergency contact information on the screen of the television.
[0039]
According to the above-described embodiment, a case has been described where the cabin device and the front device are connected using a coaxial cable for co-listening that transmits a video signal to each guest room, but the present invention is not limited to this. Connection may be used.
[0040]
According to the above embodiment, an example using a card-type key has been described, but any type of key can be used. Alternatively, a non-contact key may be used.
[0041]
According to the above-described embodiment, an example has been described in which the system is used for the management of the guest room and the communication with the guest room. However, the present invention is not limited to this, and the linen work may be centrally managed by instructions from the front desk.
[0042]
That is, from the centralized control device 22 at the front, the cleaning start and end of the guest room, the serving, the lower set, the futon beds, and the like are displayed on the screen of the television 13, and the completion of the work is notified by the worker from the centralized television to the centralized control device 22. Communicate to
[0043]
One embodiment of the present invention has been described with reference to the drawings, but the present invention is not limited to the illustrated embodiment. Various changes can be made to the illustrated embodiment within the same or equivalent scope as the present invention. Some of them will be exemplified and described.
[0044]
1. An occupancy management system for managing the occupancy status of a plurality of guest rooms at a front desk,
Each guest room is provided with a guest room management device that detects when a television provided in the guest room is turned on / off by a user operation,
The front and the television management means are connected by a common listening line for transmitting video signals to a plurality of guest rooms,
An occupancy management system, wherein occupancy information of the cabin is transmitted to the front desk via the cabin management device.
[0045]
(2) The guest room management device has a display unit, and a centralized management device is provided at the front desk. If there is a message to the guest in the guest room, the centralized management device listens to a signal indicating the message to the customer. The occupancy management system according to the above 1, wherein the occupancy management device is notified via a line and displayed on a display unit of the occupancy management device.
[0046]
3. The occupancy management system according to claim 3, wherein, when there is a message to the guest room, the central management device notifies the guest room management device of a signal to that effect.
[0047]
4. The occupancy management system according to claim 3, wherein, when there is a message to the guest room, the central management device displays the message on the room management device.
[0048]
5. The occupancy management system according to claim 3, wherein, when there is a message to the guest room, the central management device displays the message on the screen of the television via the room management device.
[0049]
6. The occupancy management system according to claim 3, wherein the central management device has a display unit, and the display unit displays occupancy information from a plurality of guest room management devices connected to the central management device. .
[0050]
7. The occupancy management system according to the item 6, wherein when there is a message from the front desk to the guest in the guest room, the fact is displayed on the display unit.
[Brief description of the drawings]
FIG. 1 is a block diagram showing the overall configuration of an occupancy management system.
FIG. 2 is a block diagram illustrating a configuration of a cabin apparatus.
FIG. 3 is a diagram illustrating an appearance of an energy saving switch.
FIG. 4 is a block diagram showing a configuration of a guest room management device and each device connected thereto.
FIG. 5 is a diagram illustrating an appearance of a guest room management device.
FIG. 6 is a block diagram illustrating a configuration of a front device.
FIG. 7 is a flowchart showing processing contents of an occupancy management device.
FIG. 8 is a diagram showing an example of a display screen of the occupancy management device.
[Explanation of symbols]
10 guest room equipment, 11 keys, 12 energy saving switch, 13 TV, 14
Room management device, 20 front device, 21 occupancy management device, 22 centralized management device, 23 personal computer, 30 coaxial cable.

Claims (5)

An occupancy management system that manages the occupancy status of a plurality of guest rooms in a centralized management device provided at the front desk,
The central management device issues a key for opening and closing the cabin,
Each guest room is provided with a switch that turns on power supply to each guest room by the key, and a guest room management device that transmits room information including the occupancy status of each guest room to the central management device according to the switch,
An occupancy management system, wherein the central management device and the cabin management device are connected by a transmission line that transmits and receives signals to and from each other. 2. The guest room is provided with a television connected to a common listening line for viewing in the plurality of guest rooms, and the guest room management device is a common listening line control unit that controls the common listening line. Occupancy management system as described in. The occupancy management system according to claim 2, wherein the transmission line is the co-listening line. 4. The occupancy management system according to claim 3, wherein the centralized management device inquires of the plurality of guest room management devices about the guest room information in order. A room management device for an occupancy management system that manages the occupancy status of a plurality of guest rooms in a centralized management device provided at the front desk,
The central management device issues a key for opening and closing the cabin,
Each guest room is provided with a switch for turning on the power supply to each guest room by the key,
The guest room management device for a room management system, wherein the guest room management device transmits room information indicating a state of a guest room to the centralized management device in accordance with the switch.

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