JP2004086414A - Ordering system, method, device, and program - Google Patents

Ordering system, method, device, and program Download PDF

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Publication number
JP2004086414A
JP2004086414A JP2002244721A JP2002244721A JP2004086414A JP 2004086414 A JP2004086414 A JP 2004086414A JP 2002244721 A JP2002244721 A JP 2002244721A JP 2002244721 A JP2002244721 A JP 2002244721A JP 2004086414 A JP2004086414 A JP 2004086414A
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JP
Japan
Prior art keywords
information
ordering
product
step
device
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2002244721A
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Japanese (ja)
Inventor
Hiroshi Miyagi
Shinichiro Nishioka
Yoshihisa Ota
Hiroaki Sato
佐藤 博昭
太田 善久
宮城 寛
西岡 伸一郎
Original Assignee
Ricoh Co Ltd
株式会社リコー
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ricoh Co Ltd, 株式会社リコー filed Critical Ricoh Co Ltd
Priority to JP2002244721A priority Critical patent/JP2004086414A/en
Publication of JP2004086414A publication Critical patent/JP2004086414A/en
Application status is Pending legal-status Critical

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Abstract

An object of the present invention is to realize efficient ordering and promote purchase considering the environment.
An in-house information management apparatus and an ordering apparatus acquire merchandise information of consumables used in an image forming apparatus and ordering party information from a merchandise sales site on a WAN. Further, it acquires the merchandise indicated by the acquired merchandise information and the supplier information and the environmental information of the supplier. Information indicating a replenishment / replacement warning of the consumables of the image forming apparatus 300 is transmitted from the image forming apparatus 300 or the replenishment notifying apparatus 400 to the in-house information management apparatus 100. In response to this, the in-house information management apparatus 100 notifies the employee terminal 500 of a replenishment / replacement warning, and presents an order screen based on the acquired product information and supplier information to the employee terminal 500. At this time, products with low environmental loads and suppliers are given priority.
[Selection diagram] Fig. 1

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an ordering system, method, device, and program, and more particularly to an ordering system suitable for ordering consumables used in equipment.
[0002]
[Prior art]
For example, in image forming apparatuses such as copiers, printers, and facsimile machines, consumable parts consumed by use, such as toner, ink ribbons, ink cartridges, paper, and photoconductors, are used.
[0003]
Usually, when the remaining amount of the consumable parts is low, the user is notified by a display unit or the like provided in the image forming apparatus to urge the user to replace or replenish the consumable parts.
[0004]
However, since the notification is provided on the display unit of the image forming apparatus, the notification may not be noticed when the user is not near the apparatus, and the order for replenishment may be delayed.
[0005]
Also, in a company that owns a large number of image forming apparatuses, it is desirable to purchase and stock a necessary amount of replacement / supplement parts in advance in a lump. is there. Therefore, it is necessary to additionally order replacement / replenishment parts such as the above-mentioned consumable parts at any time according to the use condition, but the work is complicated and inefficient.
[0006]
On the other hand, due to the recent growing interest in environmental issues and their importance, many environmentally friendly products are being manufactured, and companies and the like tend to actively purchase such environmentally friendly products. However, if there are many eco-friendly products and non-eco-friendly products in the market, it is often difficult to select and purchase eco-friendly products. There is also.
[0007]
[Problems to be solved by the invention]
The present invention has been made in view of the above situation, and has as its object to provide an ordering system and the like that improve the efficiency of a product ordering operation.
Another object of the present invention is to provide an ordering system or the like that promotes environmentally friendly product ordering.
[0008]
[Means for Solving the Problems]
In order to achieve the above object, an ordering system according to a first aspect of the present invention includes:
Transmission means for transmitting information on replenishment / replacement of components used in predetermined equipment,
Receiving means for receiving the information transmitted by the transmitting means via a communication network,
Product information acquisition means for acquiring information on the product, the product information including at least environmental information on each product;
Upon receiving by the receiving means, an ordering object selecting means for selecting a product corresponding to the member indicated by the received information based on the product information,
Ordering means for ordering the selected product via a communication network;
It is characterized by having.
[0009]
The above ordering system,
Information about the provider of the product, further comprising a provider information acquisition means for acquiring provider information including at least environmental information about each provider, in this case,
The ordering object selecting means selects an ordering party of the selected product based on the provider information,
The ordering means may order the selected product to the selected ordering party via the communication network.
[0010]
The above ordering system,
It is preferable that the information processing apparatus further includes a unit that generates information indicating a predetermined privilege based on the environment information on the product ordered by the ordering unit and the ordering party.
[0011]
According to the above-described configuration, it is possible to realize efficient ordering and promote product purchase in consideration of the environment.
[0012]
In order to achieve the above object, an ordering method according to a second aspect of the present invention comprises:
A product information obtaining step of obtaining product information, which is information about the product and including at least environmental information about each product;
A provider information obtaining step of obtaining information about the provider of the product, the provider information including at least environmental information about each provider;
A remaining amount detecting step of detecting the remaining amount of the consumable used in the predetermined device;
A determining step of determining whether or not the consumable is a replenishment / replacement target based on the detected remaining amount;
When the consumable is determined to be a replenishment / replacement object in the determination step, a product corresponding to the consumable is selected based on the product information, and the ordering destination of the selected product is provided. Ordering target selection step to select based on the customer information,
An ordering step of ordering the selected product to the selected supplier via a communication network;
According to the order in the ordering step, a product providing step of providing ordered goods,
It is characterized by having.
[0013]
In the above ordering method,
The ordering step preferably generates information indicating a predetermined privilege based on the environment information on the ordered product and its ordering party,
The product providing step may generate information indicating a predetermined privilege based on the environment information on the ordered product.
[0014]
In order to achieve the above object, an ordering apparatus according to a third aspect of the present invention comprises:
Product information acquisition means for acquiring and accumulating information on the product, the product information including at least environmental information on each product;
Supplier information acquisition means for acquiring and accumulating information on the supplier of the product, the supplier information including at least environmental information on each supplier,
Order information acquisition means for acquiring information about an article to be ordered via a communication network;
Upon the acquisition of the order information by the order information acquiring means, a product corresponding to the article to be ordered is selected based on the product information, and an ordering party of the selected product is selected based on the ordering information. Ordering target selection means to be
Ordering means for ordering the selected goods to the selected ordering party via a communication network;
It is characterized by having.
[0015]
Put it on the above ordering device,
The article to be ordered is a predetermined consumable, in which case,
The order information obtaining means may obtain information indicating that the consumable is to be refilled or replaced as the order information.
[0016]
Also,
The consumable is a consumable used for a predetermined device. In this case,
The order information obtaining means may obtain the order information from the predetermined device.
[0017]
Put it on the above ordering device,
It is preferable that the ordering unit generates information indicating a predetermined privilege based on the environment information on the ordered product and the ordering party.
[0018]
In order to achieve the above object, a program according to a fourth aspect of the present invention includes:
A computer is caused to function as the ordering device.
[0019]
BEST MODE FOR CARRYING OUT THE INVENTION
An ordering system according to an embodiment of the present invention will be described with reference to the drawings. In each of the following embodiments, an order for ordering consumables (such as a toner cartridge) of an image forming apparatus (such as a copying machine) used by a predetermined business entity such as a company (hereinafter referred to as “business entity A”) is used. The following describes an ordering system as an example.
[0020]
(First Embodiment)
FIG. 1 is a diagram schematically showing a configuration of an ordering system 1 according to a first embodiment of the present invention. As shown in the figure, an ordering system 1 according to the present embodiment includes an in-house information management device 100 and an ordering device interconnected by a LAN (Local Area Network) 10 built in a facility of a business entity A. 200, a plurality of image forming apparatuses 300 1 ~ 300 n A replenishment notification device 400 connected to a predetermined image forming device 300, a plurality of employee terminals 500 1 ~ 500 n , A gateway device 600, a WAN (Wide Area Network: wide area communication network) 20, and a plurality of vendor servers 700 connected to the WAN 20. 1 ~ 700 n , And
[0021]
The LAN 10 constitutes a private communication network constructed based on a predetermined standard such as IEEE802.3, for example, and interconnects various computer devices used by the business entity A, thereby enabling the LAN 10 to operate within the business entity A. It constitutes an intranet.
[0022]
The WAN 20 is a wide area communication network for transmitting information between computer devices based on a predetermined communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol), for example, the Internet.
[0023]
The in-house information management device 100 is composed of a predetermined computer device such as a workstation, for example, and is used for managing various in-house information in the business entity A. The configuration of the in-house information management device 100 will be described in detail with reference to FIG.
[0024]
FIG. 2 is a block diagram showing a configuration of the in-house information management device 100. As illustrated, the in-house information management device 100 includes a control unit 110, a communication control unit 120, a program storage unit 130, an employee information database 140, an article information database 150, an input unit 160, and an output unit 170. , Is composed.
[0025]
The control unit 110 includes, for example, a CPU (Central Processing Unit) and controls each unit of the in-house information management device 100, and executes various operation programs stored in the program storage unit 130. This realizes each process described below.
[0026]
The communication control unit 120 includes, for example, a predetermined NIC (Network Interface Card: network card), connects the in-house information management apparatus 100 to the LAN 10, and transmits and receives information via the LAN 10.
[0027]
The program storage unit 130 includes, for example, a rewritable storage device such as a hard disk device, and stores various programs executed by the control unit 110. In the present embodiment, the program storage unit 130 includes, in addition to a program (such as an OS (Operating System)) necessary for controlling the operation of the entire in-house information management apparatus 100, a program (hereinafter, referred to as “OS”) that creates and transmits and receives e-mail. A mail server program), a program for creating and managing web pages (hereinafter, referred to as a “web server program”), and a program for managing various databases such as an employee information database 140 and an article information database 150 (to be described later). A program for searching for a website on the Internet (hereinafter, referred to as a "search program"), a program for traveling to a predetermined website on the Internet (hereinafter, a "touring program"). Do), web page content and A program for analyzing seed information (hereinafter, referred to as an “analysis program”), a program for performing information communication with the image forming apparatus 300 and the replenishment notifying apparatus 400 via the LAN 10 (hereinafter, referred to as a “LAN communication program”), and the WAN 20 (Hereinafter, referred to as a “WAN communication program”) for performing communication by connecting to the trader server 700 or the like via the Internet. Further, it is assumed that the program storage unit 130 also stores various data used by each stored program.
[0028]
The employee information database 140 is composed of, for example, a rewritable storage device such as a hard disk device, and stores information on the employees of the business entity A. FIG. 3 shows an example of information recorded in the employee information database 140.
[0029]
As shown in the figure, a record is created in the employee information database 140 for each department configured in the business entity A, and each record contains the name, e-mail address, and charge of an employee belonging to the department. Information, accumulated points of in-house mileage acquired by the department, information indicating priority items in order processing described later, and the like are recorded. Here, in the present embodiment, the “charge” of each employee includes replenishment / replacement of consumables of the image forming apparatus 300 and purchase thereof.
[0030]
The “in-house mileage” is a point issued based on an order in an order processing described later, and is a point that is added to an environment-friendly purchase in accordance with the content thereof. These points are issued and used based on, for example, the internal rules of the business entity A. Depending on the points obtained, the points are used, for example, as financial assistance when purchasing goods, or evaluated by each department. And so on.
[0031]
The “priority item” indicates what priority is given to “item selection” and “order selection” when ordering an article in order processing described later. The items include, for example, “environment”, “price”, “delivery date”, “privilege points”, “optionally selected”, and “none”. "Environment" means that more environmentally friendly products, manufacturers, sellers (customers), etc. are selected first, and "Price" means lower-priced products, lower-priced sellers, etc. "Delivery date" indicates that products and sellers with shorter delivery times are selected first, and "Privilege points" indicate sales with many points obtained through mileage services, etc. Indicates that the supplier is selected with priority. When these priority items are selected, product selection and supplier selection according to the priority items are automatically performed. "As needed" means that the priority item is selected each time the order is processed. “None” indicates that no priority item is specified. In the present embodiment, when “None” is selected, “environment” is set as a priority item by default.
[0032]
The article information database 150 includes, for example, a rewritable storage device such as a hard disk device, and stores information on various articles used in the business entity A. FIG. 4 shows an example of information recorded in the article information database 150. In the present embodiment, information about consumables used in the image forming apparatus 300 is recorded for the sake of simplicity, and the business entity A has a plurality of image forming apparatuses 300 of the same model. It will be described below assuming that there is.
[0033]
As shown in the figure, a record is created in the article information database 150 for each piece of information indicating the name (model name) of a device (the image forming apparatus 300 in the present embodiment) owned by the business entity A. , Information indicating the unique ID of each device, information indicating the department in which the device is installed, information indicating the type of consumable used, product information on each consumable, information relating to the environmental load of each product , Etc. are recorded.
[0034]
Here, the unique ID is information for identifying individual devices of the same model. For example, if the image forming apparatus 300 can be directly connected to the LAN 10, a MAC (Media Access Control) address or the like assigned to a NIC included in the image forming apparatus 300 corresponds to this. Alternatively, a device code or the like assigned for support by a store or the like may be used.
[0035]
The “product information” of each consumable indicates a product that can be used as a consumable of the image forming apparatus 300 among products distributed in the market, and includes a manufacturer (maker), a product name, Shows the price.
[0036]
“Environmental load related information” is information indicating the degree of environmental load of the product. In the present embodiment, for example, an “environmental impact index” calculated by the in-house information management device 100 is recorded based on a rule or the like formulated by the business entity A. The “environmental load index” indicates the degree of the environmental load by a numerical value, and indicates a larger numerical value as the environmental load is lower. In addition to the “environmental impact index”, for example, environmental labels such as “Eco Mark” that are products that conform to the so-called “Green Purchasing Law” (“Law Concerning the Promotion of Procurement of Environmental Goods by the National Government”). And environmental load information, such as information indicating that the product is a product to which information is provided.
[0037]
An “environmental load index calculation table” for calculating the above “environmental load index” is prepared in the article information database 150 as illustrated in FIG. As shown in the figure, in the environmental load index calculation table, points are assigned to predetermined environment-related items to be determined, and the sum of points for the item corresponding to the product is determined as the “environmental load” of the product. The index is recorded in the article information database 150. Here, “environment-related items” refers to items that are useful for reducing the environmental load during the production of the product (for example, information on materials used) and that the product is environmentally friendly. Items that can be objectively determined (for example, information on various environmental standards and the like). That is, points corresponding to the contents are accumulatively given to environmentally friendly products.
[0038]
The input unit 160 is composed of, for example, a predetermined input device such as a keyboard and a pointing device, and is used for giving instructions to the control unit 110 and inputting / updating each database.
[0039]
The output unit 170 includes a predetermined output device such as a display device or a printer, and outputs a processing result of the control unit 110 and the like as needed.
[0040]
Next, the ordering apparatus 200 will be described. The ordering device 200 is constituted by a predetermined computer device such as a workstation, for example, and executes an ordering process described later in cooperation with the in-house information management device 100. The configuration of the ordering apparatus 200 will be described in detail with reference to FIG.
[0041]
FIG. 6 is a block diagram illustrating a configuration of the ordering apparatus 200. As shown, the ordering apparatus 200 includes a control unit 210, a communication control unit 220, a program storage unit 230, an ordering party information database 240, an ordering information database 250, an input unit 260, and an output unit 270. Be composed.
[0042]
The control unit 210 includes, for example, a CPU (Central Processing Unit) and controls each unit of the ordering apparatus 200, and executes various operation programs stored in the program storage unit 230. , And realizes each process described later.
[0043]
The communication control unit 220 includes, for example, a predetermined NIC (Network Interface Card: network card), connects the ordering apparatus 200 to the LAN 10, and transmits and receives information via the LAN 10.
[0044]
The program storage unit 230 includes, for example, a rewritable storage device such as a hard disk device, and stores various programs executed by the control unit 210. In the present embodiment, the program storage unit 230 is the same as the program stored in the program storage unit 130 in addition to programs (OS (Operating System), etc.) necessary for controlling the operation of the entire ordering apparatus 200. Stores programs and data. In the present embodiment, it is assumed that information on business entity A (for example, contact information such as an address and a telephone number) required at the time of ordering is stored in program storage unit 230 in advance.
[0045]
The supplier information database 240 is composed of, for example, a rewritable storage device such as a hard disk device, and records information on the supplier of the product recorded in the article information database 150. FIG. 7 shows an example of information recorded in the supplier information database 240. In the present embodiment, the “order destination” refers to a company that can place an order via the Internet, that is, a company that establishes a sales site on the Internet using the company server shown in FIG. Shall be referred to.
[0046]
As shown in the figure, a record is created in the supplier information database 240 for each piece of information indicating the name of the supplier to which the supplier is placed, and each record indicates a URL (Uniform Resource Locator) indicating the sales site of the supplier. Information, contact information such as the telephone number and address of the trader, information indicating a product handled by the trader, and information indicating a characteristic of the trader (“special notes”) are recorded.
[0047]
Here, at least information on the environmental load of the trader is recorded in the “special notes”. That is, the same information as the “environmental impact index” recorded in the article information database 150 is recorded. Therefore, an environmental load index calculation table as shown in FIG. 8 is also prepared in the supplier information database 240, and an environmental load index for each supplier (supplier) is calculated by the ordering apparatus 200. In addition, environment-related information such as "acquired ISO14000 series" and "recovery of used consumables" is recorded. In addition, information indicating the characteristics of each trader, such as the execution of a mileage service for giving points according to the purchase amount and the short delivery date, are recorded.
[0048]
The order information database 250 is composed of, for example, a rewritable storage device such as a hard disk device, and records information on an order in an order process described later. FIG. 9 shows an example of information recorded in the order information database 250.
[0049]
As shown in the drawing, a record is created in the order information database 250 for each order date information indicating the date of ordering, and each record includes information indicating the order time, information indicating the name of the supplier of the order, Information indicating the ordered product, information indicating the ordered quantity, information indicating the unit price (price) of the ordered product, information indicating the department name of the requester, information indicating the scheduled delivery date and time of the ordered product, and the like are recorded. .
[0050]
The input unit 260 includes a predetermined input device such as a keyboard and a pointing device, and is used for instructions to the control unit 210 and input / update to each database.
[0051]
The output unit 270 includes, for example, a predetermined output device such as a display device or a printer, and outputs a processing result of the control unit 210 and the like as needed.
[0052]
Next, the image forming apparatus 300 will be described. The image forming apparatus 300 is, for example, an image forming apparatus such as a copying machine, a facsimile, a printer, and the like, and is an image forming apparatus owned (including a lease and the like) and used by the business entity A. These image forming apparatuses use consumables consumed during image formation, such as toner cartridges, ink cartridges, and paper. Further, in the present embodiment, it is assumed that image forming apparatus 300 generates a predetermined warning signal in accordance with the consumption of these consumables. That is, for example, when the toner cartridge has been exhausted and the replacement time is approaching, this is reported, or when the paper is exhausted from the tray, that fact is reported. Based on these warning signals, for example, a predetermined notification unit (such as a display device or a sound notification device) of the image forming apparatus 300 notifies the outside to the outside. Is transmitted to the in-house information management apparatus 100 via the LAN 10. Here, it is assumed that the replenishment notification information includes information for specifying the image forming apparatus 300 (unique ID information and the like) and information for specifying a consumable to be replaced or replenished.
[0053]
The replenishment notification device 400 is connected to a predetermined image forming device 300 or the like that cannot be directly connected to the LAN 10, generates the replenishment notification information based on a warning signal generated by the image formation device 300, and sends the replenishment notification information to the in-house information management device 100. What to send.
[0054]
The configuration of the supplement notification device 400 will be described with reference to FIG. FIG. 10 is a block diagram illustrating a configuration of the supplement notification device 400. As shown, the supplement notification device 400 includes a device I / F (interface) unit 410, a network I / F (interface) unit 420, a device communication control unit 430, a signal analysis unit 440, and a network communication control unit. 450, a device information storage unit 460, and an address information storage unit 470.
[0055]
The device I / F unit 410 includes a predetermined connector and the like, and connects the replenishment notification device 400 and the corresponding image forming apparatus 300 via a predetermined cable or the like.
[0056]
The network I / F unit 420 includes a predetermined connector or the like, and connects the supplement notification device 400 and the LAN 10 via a predetermined cable or the like.
[0057]
The device communication control unit 430 controls the device I / F unit 410, and transmits and receives signals and the like to and from the connected image forming apparatus 300.
[0058]
The signal analysis unit 440 analyzes the signal received from the image forming apparatus 300 by the device communication control unit 430 based on the device information stored in the device information storage unit 460 described later, and transmits the signal to the in-house information management device 100. It is determined whether or not it is possible.
[0059]
The network communication control unit 450 controls the network I / F unit 420 and transmits and receives information and the like to and from the in-house information management device 100 via the LAN 10.
[0060]
The device information storage unit 460 includes, for example, a storage device such as an EEPROM (Electrically Erasable and Programmable ROM (Read Only Memory)), and information about the connected image forming apparatus 300 (hereinafter, referred to as “device information”). ) Is stored. The stored device information includes, for example, information indicating a model number (including a name and the like), a unique ID, and consumables to be used of the image forming apparatus 300, and contents of a warning signal generated by the image forming apparatus 300. And so on, and the like. The device information stored in the device information storage unit 460 is referred to by the signal analysis unit 440 to analyze the received warning signal.
[0061]
The address information storage unit 470 is configured by a storage device such as an EEPROM (Electrically Erasable and Programmable ROM (Read Only Memory)), for example. The address information (for example, IP address or the like) that specifies the management apparatus 100 is stored.
[0062]
Information stored in the device information storage unit 460 and the address information storage unit 470 is, for example, input / updated from a predetermined computer device (for example, the in-house information management device 100) or the like via the LAN 10. Note that, in addition to the case where the replenishment notifying device 400 is configured separately from the image forming device 300 as in the present embodiment, the replenishment notifying device 400 (or a device (parts, Module) etc.)). Further, a plurality of image forming apparatuses 300 may be connected to one refill notification apparatus 400. In this case, the device information storage unit 460 stores device information about the plurality of image forming apparatuses 300.
[0063]
The employee terminal 500 is, for example, a terminal device such as a personal computer, and is a terminal device used by an employee of the business entity A. In the present embodiment, it is assumed that at least a replenisher in charge of replenishing consumables of image forming apparatus 300 and an orderer in charge of purchasing consumables can use employee terminal 500 in each department. It is assumed that the employee terminal 500 has a configuration connectable to the LAN 10 and can communicate with at least the in-house information management apparatus 100 and the ordering apparatus 200 via the LAN 10. More specifically, it is assumed that it is possible to browse web pages created by the in-house information management apparatus 100 and the ordering apparatus 200, and to transmit and receive e-mails to and from these web pages.
[0064]
The gateway device 600 includes, for example, a predetermined communication device such as a router, and connects the LAN 10 and the WAN 20.
[0065]
The trader server 700 is configured by an unspecified web server device connected to the Internet (WAN 20). In the present embodiment, a merchandise sales site that sells consumables used in the image forming apparatus 300 is established. It is assumed to be a web server device.
[0066]
Next, each processing by the ordering system 1 according to the present embodiment will be described with reference to the drawings.
[0067]
First, the merchandise information acquisition processing by the in-house information management device 100 will be described with reference to the flowchart shown in FIG. This product information acquisition process is a process for acquiring and updating product information recorded in the article information database 150, and is executed periodically.
[0068]
The control unit 110 of the in-house information management device 100 starts the product information acquisition process at predetermined intervals, for example, in cooperation with a predetermined timer circuit or the like. The control unit 110 first executes the DB management program stored in the program storage unit 130, accesses the article information database 150, and accesses the equipment owned and used by the business entity A (in this embodiment, image forming Information indicating the device 300) (hereinafter, referred to as “device information”) is obtained (step S101).
[0069]
The control unit 110 cooperates with the ordering device 200 via the LAN 10 and handles a consumable that can be used for each device indicated in the used device information acquired in step S101 from the ordering party information database 240 of the ordering device 200. (URL of the ordering party) is acquired. The control unit 110 executes the traveling program stored in the program storage unit 130 and accesses the merchandise sales site (trader server 700) indicated by the acquired URL (step S102).
[0070]
The control unit 110 also executes the analysis program stored in the program storage unit 130, analyzes the used device information acquired in step S101, and extracts a predetermined keyword (step S103). In this case, as keywords, for example, the name of the image forming apparatus 300, the type name of the consumable (eg, “toner cartridge”) are extracted, and predetermined words for narrowing down (eg, “replace”, “refill”) ").
[0071]
The control unit 110 executes the search program stored in the program storage unit 130, and searches for a site on the Internet using the keyword extracted in step S103 (step S104).
[0072]
The control unit 110 excludes the site accessed in step S102 from the sites searched in step S104. The control unit 110 executes the traveling program and accesses the remaining site (that is, an unknown site) (step S105).
[0073]
The control unit 110 executes the analysis program, and analyzes the web page indicated by the site accessed in step S102 and step S105 (step S106).
[0074]
Here, the control unit 110 analyzes whether or not the web page of the accessed site includes new information regarding the device to be used (step S107). For example, there is new product information (including new entry of a business entity) of consumables that can be used in the image forming apparatus 300, or new environmental information on existing products (certification of environmental standards, acquisition of environmental labels, etc.). And whether there is a price change.
[0075]
Here, when the new information is included (Step S107: Yes), the control unit 110 further determines whether or not the new information is information on a new product (Step S108). Here, if the product information is not included in the product information of the article information database 150, it is determined that the product information is new product information.
[0076]
When the new information is new product information (step S108: Yes), the control unit 110 executes the traveling program, accesses a site that provides environmental information about the product, and acquires environmental information about the new product. Then, an environmental load index is calculated based on the acquired environmental information (step S109). Here, sites that provide environmental information include those where the manufacturer's site of the product publishes a web page of environmental information and those where a third party has established a site that discloses the environmental information of the product. And so on. The control unit 110 compares the environmental information acquired from these sites with the environmental load index calculation table shown in FIG. 5 to calculate the environmental load index for the new product.
[0077]
If the new information is new product information, the control unit 110 adds the information to the "product information" of the article information database 150 and records the calculated environmental load index and the like in the "environmental load related information" (step S110). . If the new information is not new product information, the corresponding items in the article information database 150 are appropriately updated (step S110), and the process ends.
[0078]
On the other hand, when there is no new information (step S107: No), the process ends without updating the article information database 150.
[0079]
By executing the product information acquisition process periodically at predetermined intervals, the article information database 150 records the latest information on the consumables of the image forming apparatus 300 used by the business entity A. The in-house information management apparatus 100 periodically accesses the environmental information providing site, periodically obtains environmental information on commodities (consumables) recorded in the article information database 150, and stores the information in the article information database 150. May be updated at any time.
[0080]
Next, the supplier information acquisition processing by the ordering apparatus 200 will be described with reference to the flowchart shown in FIG. This supplier information acquisition process is a process for acquiring and updating supplier information recorded in the supplier information database 240, and is executed periodically.
[0081]
The control unit 210 of the order placement apparatus 200 starts the product information acquisition process at predetermined intervals, for example, in cooperation with a timer circuit or the like. The control unit 210 first executes the DB management program stored in the program storage unit 230, cooperates with the in-house information management apparatus 100 via the LAN 10, and accesses the article information database 150 of the in-house information management apparatus 100. Then, the product information of the consumables that can be used for the image forming apparatus 300 owned and used by the business entity A (hereinafter, referred to as “consumables information”) is acquired (step S201).
[0082]
The control unit 210 accesses the supplier information database 240 and acquires the URL of the supplier (supplier) who handles the consumable indicated in the consumable information acquired in step S201. The control unit 210 executes the traveling program stored in the program storage unit 230, and accesses the merchandise sales site (trader server 700) indicated by the acquired URL (step S202).
[0083]
The control unit 210 also executes an analysis program stored in the program storage unit 230, analyzes the consumable information acquired in step S201, and extracts a predetermined keyword (step S203). In this case, as keywords, for example, the name of the consumable or the name of the manufacturer is extracted, and predetermined words for narrowing down (eg, “sales”, “business sales”, etc.) are added.
[0084]
The control unit 210 executes the search program stored in the program storage unit 230, and searches for a site on the Internet using the keyword extracted in step S203 (step S204).
[0085]
The control unit 210 excludes the site accessed in step S202 from the sites searched in step S204. The control unit 210 executes the traveling program and accesses the remaining site (that is, an unknown site) (step S205).
[0086]
The control unit 210 executes the analysis program, and analyzes the web page indicated by the site accessed in step S202 and step S205 (step S206).
[0087]
Here, the control unit 210 analyzes whether the web page of the accessed site includes information that satisfies the predetermined condition (step S207). For example, it analyzes whether the consumables indicated in the consumables information acquired in step S201 are sold, whether they can be purchased by a corporation, or whether or not the business entity A can be purchased (such as geographical conditions). That is, it is determined whether or not the site is a merchandise sales site that can be traded as an order destination of consumables of the image forming apparatus 300 used in the business entity A.
[0088]
When the information that satisfies the predetermined condition is included (Step S207: Yes), the control unit 210 further determines whether or not the trader indicated by the information is a new trader (Step S208). Here, a company that is not recorded in the supplier information database 240 is determined to be a new company.
[0089]
If the information is new trader information (step S208: Yes), the control unit 210 executes a traveling program, accesses a site that provides environmental information about the business entity, and acquires and acquires environmental information about the new trader. An environmental load index is calculated based on the obtained environmental information (step S209). Here, as a site that provides environmental information, a site of the trader publishes a web page of environmental information, or a third party opens a site that discloses environmental information of each business entity Things and so on. The control unit 210 collates the environmental information acquired from these sites with the environmental load index calculation table shown in FIG. 8, and calculates an environmental load index for the trader.
[0090]
If the information is that of a new contractor, the control unit 210 adds the information to the supplier information database 240 and records the calculated environmental load index and the like in “special notes” (step S210). If the acquired information does not relate to the new contractor, the relevant items in the supplier information database 240 are appropriately updated (step S210), and the process ends.
[0091]
On the other hand, if there is no information that satisfies the predetermined condition (step S207: No), the process ends without updating the supplier information database 240.
[0092]
By executing the above-mentioned supplier information acquisition processing periodically at predetermined intervals, the supplier information database 240 records the latest information on the suppliers of the consumables of the image forming apparatus 300 used by the business entity A. You. In addition, the in-house information management apparatus 100 periodically accesses the environmental information providing site, periodically obtains environmental information on the supplier recorded in the supplier information database 240, The "special notes" may be updated at any time.
[0093]
Next, a description will be given of each process for ordering consumables, which is executed in the in-house information management apparatus 100 and the ordering apparatus 200. First, the order item selection processing by the in-house information management device 100 will be described with reference to the flowchart shown in FIG. This order product selection process is executed in response to transmission of replenishment notification information from the image forming apparatus 300 or the replenishment notification device 400. It is assumed that the control unit 110 of the in-house information management device 100 is executing a LAN communication program stored in the program storage unit 130.
[0094]
The control unit 110 of the in-house information management apparatus 100 receives supplement notification information from the image forming apparatus 300 or the supplement notification apparatus 400 via the LAN 10 (step S301). The control unit 110 executes the analysis program, and specifies the target image forming apparatus 300 and consumables based on the received replenishment notification information (step S302).
[0095]
The control unit 110 executes the DB management program and refers to the article information database 150 to acquire the product information corresponding to the consumable to be refilled / replaced (step S303).
[0096]
The control unit 110 analyzes the product information acquired by executing the analysis program, and determines whether or not there is a product that satisfies a predetermined condition (step S304). More specifically, the article information database 150 is searched based on the information that specifies the image forming apparatus 300 indicated by the supplement notification information received in step S301, and specifies the department where the image forming apparatus 300 is installed. Further, referring to the “priority item” in the employee information database 140, information indicating the priority item at the time of selecting the product is acquired. Then, it is determined whether or not the product information acquired in step S303 includes a product corresponding to the priority item.
[0097]
When there is a product that satisfies the predetermined condition (step S304: Yes), the control unit 110 deletes product information that does not correspond from the product information acquired in step S303 (step S305). For example, when "environment" is set as a priority item, a predetermined number is selected in descending order of "environmental load index" indicated in the obtained product information, and the other items are excluded, so that the environmental load index is more improved. Higher (ie, more environmentally friendly) products are selected. If the “priority item” is “none”, the product is selected with “environment” as the priority item.
[0098]
On the other hand, when there is no product that satisfies the predetermined condition (step S304: No), all acquired product information is targeted.
[0099]
The control unit 110 executes the web server program, and uses the product information selected in step S305 to display a web page (“ordered product selection page P1” and its related page (“detailed information page P2 ”)) are created and stored in a predetermined storage area, and a predetermined URL is allocated (step S306). As shown in FIG. 14, the order product selection page P1 includes the name of the image forming apparatus 300 to be refilled / replaced, the installation department of the image forming apparatus 300, the consumable type to be refilled / replaced, , Information indicating a sort condition based on the setting content of the item is displayed as header information, and a list of merchandise information of the merchandise selected in step S305 for the consumables to be refilled / replaced is displayed. The displayed product information indicates the manufacturer name, product name, price, environmental load index (“environment PT” in the figure), etc. of the consumable. Further, corresponding to each product information, for example, an object for designating a selection target such as a check box or a radio box (hereinafter, referred to as a “selection designation object”) is attached. Furthermore, a display linked to a web page (“detailed information” page P2) indicating detailed information of each product is added. "Detailed information" is a web page showing environmental information about each product and its manufacturer as shown in FIG.
[0100]
After creating the ordered product selection page P1 and the detailed information page P2, the control unit 110 executes the mail server program to create an e-mail (“replenishment notification” mail M1) as shown in FIG. Is transmitted to the replenishment staff and the order staff in the department where the image forming apparatus 300 is installed (step S307), and the process is terminated. As shown in FIG. 16, based on the replenishment notification information received in step S301, the replenishment notification mail M1 includes a message prompting replenishment / replacement of the corresponding consumables and a message of the ordered product selection page P1 created in step S306. The URL is displayed so that it can be linked to the page. That is, the replenishment clerk who has received the replenishment notification mail M1 at the employee terminal 500 performs the replenishment / replacement work of the corresponding equipment according to the contents thereof. By selecting the link to P1, the employee terminal 500 displays the ordered product selection page P1. When it is necessary to place an order, the person in charge of ordering refers to the listed product information and detailed information page P2 and selects a product to be ordered. In this case, by selecting the selection designation object corresponding to the product information to be ordered and clicking the “Next” button arranged at the bottom of the order product selection page P1, it is indicated that the product is selected. Information (hereinafter, referred to as “selected product information”) is transmitted to the in-house information management device 100 via the LAN 10. The web server program executed by the in-house information management device 100 and the ordering device 200 uses, for example, a predetermined client recognition method such as a cookie. That is, the in-house information management device 100 and the ordering device 200 recognize the source of the response to the provided web page and continue the session. Therefore, the “employee terminal 500” in each of the following processes is: It shows the employee terminal 500 of the person in charge of ordering.
[0101]
Next, the supplier selection process by the in-house information management device 100 will be described with reference to the flowchart shown in FIG. This supplier selection process is a process for selecting the supplier of the product selected in the product selection process, and is a session with the employee terminal 500 continued from the product selection process.
[0102]
Upon receiving the selected product information from the employee terminal 500 via the LAN 10 (step S401), the control unit 110 of the in-house information management device 100 cooperates with the ordering device 200 to handle the product indicated in the selected product information. Is acquired from the supplier information database 240 (step S402).
[0103]
The control unit 110 analyzes the supplier information acquired by executing the analysis program, determines whether or not there is a supplier that satisfies the predetermined condition (step S403), and excludes an unsuitable supplier (step S403). : Yes, S404). Here, similarly to the above-described product selection processing, an appropriate supplier is selected based on the priority item at the time of supplier selection set by the installation department of the target image forming apparatus 300.
[0104]
By executing the web server program, the control unit 110 executes a web page indicating the information of the selected supplier as shown in FIG. 18 (“select supplier” page P3 and its related page (“detailed information described later”). Page P4 ")), and sends it to the employee terminal 500 of the person in charge of ordering (step S405), and terminates the process. As shown in FIG. 18, on the supplier selection page P3, the company name, the environmental load index (“environment PT” in the figure), and the characteristics of the supplier that can order the product selected in the product selection process are displayed. In addition to displaying information such as the URL of the ordering destination site, a predetermined selection / designation object, a link to a “detailed information page” P4 as shown in FIG. 19, and the like are displayed.
[0105]
As shown in FIG. 19, on the detailed information page P4, the environmental information of the contractor is displayed, and detailed information related to the characteristic of the contractor is displayed. For example, in the case where information indicating a delivery period or a mileage service in which the trader issues points according to the purchase amount or the like is performed, the points acquired by the purchase so far are displayed.
[0106]
The person in charge of ordering refers to an ordering party selection page P3 displayed on the employee terminal 500 and selects a desired ordering party. In this case, by selecting a selection designation object corresponding to supplier information indicating a desired supplier, and clicking a “Next” button at the bottom of the page, information indicating that the supplier has been selected (hereinafter, referred to as “hereafter”). “Selected ordering party information” is transmitted to the in-house information management apparatus 100 via the LAN 10. Upon receiving the selected supplier from the employee terminal 500, the in-house information management apparatus 100 receives the selected product information, the selected supplier information, the information indicating the order instruction, and the information specifying the employee terminal 500 received in step S401. (Hereinafter, these will be collectively referred to as “ordering instruction information”).
[0107]
Next, the ordering process performed by the ordering apparatus 200 will be described with reference to the flowchart shown in FIG. This ordering process is a process for placing an order with the selected supplier in response to receipt of ordering instruction information from the in-house information management device 100.
[0108]
When the control unit 210 of the ordering apparatus 200 receives the order instruction information from the in-house information management apparatus 100 via the LAN 10 (step S501), the control unit 210 executes the web server program stored in the program storage unit 230, and the processing shown in FIG. Such a web page (“detailed input” page P5) is created and transmitted to the employee terminal 500 indicated by the order instruction information (step S502).
[0109]
As shown in FIG. 21, on the detail input page P5, product information of the selected product, scheduled delivery date and time by the selected supplier, information indicating the department of the ordering source, and the like are displayed. Box, a pull-down menu, a check box, a radio button, and the like for inputting detailed information related to ordering such as a delivery date and a desired delivery date. The person in charge of ordering inputs detailed information using the detailed input page P5 displayed on the employee terminal 500, and clicks an “order” button at the bottom of the page to transmit the input detailed information to the ordering apparatus 200. Is done.
[0110]
Upon receiving the detailed information from the employee terminal 500 via the LAN 10 (step S503), the control unit 210 of the order placement apparatus 200 executes the WAN communication program stored in the program storage unit 230, and performs the selection via the WAN 20. An access is made to a product sales site established by the supplier server 700 of the designated supplier (step S504).
[0111]
The control unit 210 receives the detailed information (including the product information to be ordered) received from the employee terminal 500 in step S503, and the information about the business entity A stored in the program storage unit 230 (such as an address and a telephone number). The contact information is transmitted to the supplier server 700 of the ordering party (step S505), and the order is placed.
[0112]
When the order is completed, the control unit 210 executes the DB management program, creates a new record in the order information database 250, and records information on the current order (step S506).
[0113]
The control unit 210 executes the mail server program, creates an e-mail including the information recorded in the order information database 250 in step S506, and sends the e-mail to the employee terminal 500 of a predetermined person (for example, an accountant). The product is transmitted to report the purchase of the product (step S507).
[0114]
With the completion of the order, the ordering apparatus 200 executes a privilege information generation process for generating privilege information indicating a privilege such as a mileage point. This privilege information generation processing will be described with reference to the flowchart shown in FIG.
[0115]
The control unit 210 of the ordering apparatus 200 cooperates with the in-house information management apparatus 100 to acquire the environmental load index information of the ordered product from the article information database 150 of the in-house information management apparatus 100 (step S601). The control unit 210 also acquires the environmental load index information of the current supplier from the supplier information database 240 of the ordering apparatus 200 (step S602).
[0116]
The control unit 210 sums up the numerical values indicated in the environmental load index information acquired in steps S601 and 602, and calculates an in-house mileage point given by the current order (step S603). Here, for example, a predetermined point may be added according to the purchase amount or the purchase amount.
[0117]
The control unit 210 cooperates with the in-house information management device 100 to record information indicating the in-house mileage points calculated in step S603 in the employee information database 140 (step S604). Here, the privilege information (in-house mileage points) is recorded in the record of the department requesting the order.
[0118]
When the vendor of the ordering company provides a service for giving points to the purchaser (mileage service), predetermined privilege information (mileage points) is transmitted from the vendor server 700 of the vendor to the ordering apparatus 200. When the ordering apparatus 200 receives the privilege information from the trader server 700 (step S605: Yes), the control unit 210 accesses the supplier information database 240 and is recorded in the "special notes" of the record of the supplier company. The point indicated by the received privilege information is updated to be added to the existing points (step S606), and the process is terminated. It should be noted that privilege information issued by a trader can also be created based on environmental information.
[0119]
As described above, according to the ordering system 1 according to the first embodiment of the present invention, when it is time to replenish or replace the consumables of the image forming apparatus 300, the person in charge is notified of the fact, and The target consumable can be ordered using the employee terminal 500. At that time, the products that can be purchased at that time and the suppliers of the suppliers are listed, so that there is no need to refer to the catalog or check the suppliers at the time of ordering, and it is possible to place an order quickly.
[0120]
In addition, since the information of the listed products and ordering destinations is obtained by periodically searching the Internet, it is possible to place an order based on the latest product information and trader information. At this time, the environment information of the product and the supplier is acquired, and the product or the dealer having a low environmental load is preferentially listed, so that the purchase of the product in consideration of the environment can be promoted. Furthermore, by purchasing products with a lower environmental impact or using a company with a lower environmental impact, it is possible to obtain higher value-added benefits (mileage points). Can be propelled.
[0121]
(Second embodiment)
In the first embodiment, the in-house information management apparatus 100 and the ordering apparatus 200 of the business entity A obtain the product information and the ordering party information by searching on the Internet. Or an external ASP (Application Service Provider). Such an ordering system will be described below with reference to the drawings. Note that the same components as those described in the first embodiment are denoted by the same reference numerals, and description thereof will be omitted.
[0122]
FIG. 23 is a diagram illustrating a configuration of an ordering system 2 according to the second embodiment of the present invention. As illustrated, the ordering system 2 is used in the WAN 20, the telephone network 30, the center 1000, the employee terminal 500 and the gateway device connected to the LAN 10 constructed in the business entity A, and the business entity A. It comprises an image forming apparatus 300, an image forming apparatus 300, and a replenishment notifying apparatus 400 connected to the telephone network 30.
[0123]
The telephone line network 30 is, for example, a public switched telephone network, and in this embodiment, transmits the supplementary notification information transmitted by the supplementary notification device 400 to the center 1000.
[0124]
The replenishment notification device 400 transmits notification information based on various signals from the image forming device 300 to the center 1000 via the telephone network 30. Therefore, although the configuration is substantially the same as that of the replenishment notification device 400 of the first embodiment, the network I / F unit 420 is configured to be communicable using the telephone network 30.
[0125]
The center 1000 is composed of, for example, a computer device such as a mainframe. In the present embodiment, the center 1000 is operated by a business entity that manufactures and sells the image forming apparatus 300, and performs remote maintenance and management of the image forming apparatus 300 and an ASP (Application Service Provider). Service shall be provided. That is, maintenance information (replenishment / replacement notification, abnormality notification, used sheet counter value, etc.) of the image forming apparatuses 300 connected to the replenishment notifying apparatus 400 is collected in the center 1000, and maintenance of each image forming apparatus 300 is performed. It is used for services and opens websites on the Internet to provide various services. In the present embodiment, it is assumed that a website for registered users is established, and a web page for each registered user is created and provided by so-called personalization. Further, on this website, various products including consumables of the image forming apparatus 300 are sold online by so-called EC (Electronic Commerce).
[0126]
The configuration of the center 1000 will be described with reference to FIG. FIG. 24 is a block diagram showing the configuration of the center 1000. As shown, the center 1000 includes a control unit 1100, a communication control unit 1200, a program storage unit 1300, a device information database 1400, a user information database 1500, a product information database 1600, an input unit 1700, and an output unit. And a unit 1800.
[0127]
The control unit 1100 includes, for example, a CPU (Central Processing Unit), controls the center 1000, and executes a program stored in the program storage unit 1300 to execute each process described below. To achieve.
[0128]
The communication control unit 1200 is composed of, for example, a predetermined communication device such as a router or a modem, connects the center 1000 to the WAN 20 and the telephone network 30, and communicates with the employee terminal 500 and the supplementary notification device 400 of the business entity A. I do.
[0129]
The program storage unit 1300 to the product information database 1600 includes, for example, a rewritable storage device such as a hard disk device.
[0130]
The program storage unit 1300 stores various programs executed by the control unit 1100. In the present embodiment, a program that executes communication via the WAN 20 (hereinafter, referred to as a “WAN communication program”), and a program that executes communication with the replenishment notification device 400 via the telephone network 30 (hereinafter, “line communication program”) A communication program), a program for controlling and managing each database (hereinafter, referred to as a “DB management program”), and a program for causing the center 1000 to function as a web server and a mail server (hereinafter, a “web server program”, Mail server program)).
[0131]
The device information database 1400 records information about the image forming device 300 connected to the replenishment notifying device 400. FIG. 25 shows an example of information stored in the device information database 1400. As shown in the drawing, a record is created for each device ID information assigned to each image forming apparatus 300, and each record includes model name information of the device indicated by the device ID and information indicating the installation location of the device. , The ID of the person in charge of the consumables replenishing person or the person in charge of purchasing the device, and the like. The person in charge ID is a user ID registered to access a website provided by the center 1000. That is, in the present embodiment, it is assumed that at least the person in charge of replenishment and the person in charge of purchasing the image forming apparatus 300 have been registered in the center 1000 as a user.
[0132]
The user information database 1500 records information on registered users of a website for registered users provided by the center 1000. FIG. 26 shows an example of information recorded in the user information database 1500. As shown in the figure, a record is created in the user information database 1500 for each user ID, and each record includes a password for accessing a website for registered users, a business entity code indicating the affiliated business entity, and an e-mail. Address, URL indicating the storage location of the personalized web page for the user, priority items when purchasing the product, points given according to the purchase of the product on the website provided by the center 1000 (privilege points such as mileage service) Is recorded.
[0133]
The merchandise information database 1600 records information on merchandise sold online on the registered user website provided by the center 1000. FIG. 27 shows an example of information recorded in the product information database 1600. As shown in the figure, a table is created in the product information database 1600 for each product category. In each table, a record is created for each product code assigned to each product, and in each record, information indicating the maker and product name of the product, and when the product is a consumable item of the image forming apparatus 300, Information indicating the model of the compatible image forming apparatus 300, price information, environmental information on the product, and the like are recorded. The information recorded in the product information database 1600 is obtained and updated at any time from the provider (manufacturer / seller, etc.) of each product, and is input by the input unit 1700 or obtained via the WAN 20. Things. Further, similarly to the first embodiment, the information may be obtained by the center 1000 searching the Internet. Here, it is assumed that information such as an environmental load index calculated by a method similar to that of the first embodiment is recorded in the “environment information”. Therefore, in the product information database 1600, a table similar to the environmental load index calculation table used by the in-house information management apparatus 100 in the first embodiment is recorded, and based on this, the environmental load index of each product is stored. Is calculated.
[0134]
The input unit 1700 and the output unit 1800 have the same configuration as the input unit 160 and the output unit 170 in the first embodiment.
[0135]
Next, the operation of the ordering system 2 according to the present embodiment will be described with reference to the flowchart shown in FIG. FIG. 28 is a flowchart for explaining the order support processing by the center 1000.
[0136]
First, when the communication control unit 1200 of the center 1000 receives replenishment notification information (including device ID information) based on a replenishment / replacement warning of the image forming apparatus 300 from the replenishment notification device 400 (step S701), the control unit 1100 sets the device. The information database 1400 is accessed, and the target image forming apparatus 300 and the person in charge of replenishment / purchase are specified based on the received replenishment notification information (step S702).
[0137]
The control unit 1100 accesses the user information database 1500 by executing the DB management program, specifies the priority corresponding to the specified person in charge, and, based on the specified priority, determines the priority in the first embodiment. A product is selected by a process similar to the "ordered product selection process" (step S703). That is, for example, a product with a low environmental load is preferentially selected.
[0138]
The control unit 1100 executes the web server program, and creates a personal page that can be viewed only by the person specified in step S702 (step S704). FIG. 29 shows an example of the personal page P6 created here. As shown in the figure, a special display frame F1 is displayed on the personal page P6 to be differentiated from other information and displayed, and a list of products (consumables) selected in step S703 is displayed on the personal page P6. A link to the detailed information page and the purchase page created at the same time as P6, the accumulated points acquired by the user, and the like are displayed. Here, the “detailed information page” (not shown) is the same page as the detailed information page P2 (FIG. 15), and displays details of environmental load information on the product and its manufacturer. The “purchase page” (not shown) is the same page as the detail input page P5 (FIG. 21) in the first embodiment, and is a page for inputting information necessary for ordering the product. is there. The control unit 1100 stores the created personal page P6 in a predetermined storage area, allocates a URL indicating the storage location, and records it in the user information database 1500.
[0139]
The control unit 1100 executes the mail server program, creates an e-mail similar to the supplementary notification e-mail M1 (FIG. 16) in the first embodiment, and transmits the e-mail to the person specified in step S702 (step S702). S705). In the replenishment notification mail created here, it is assumed that a URL specifying a login page (FIG. 30) of a website for registered users provided by the center 1000 is described in a link format.
[0140]
The replenishment notification mail transmitted in step S705 is received and displayed on the employee terminal 500 used by the person in charge. The person in charge replenishes or replaces the target consumables in accordance with the contents of the replenishment notification email, and if an order is required, clicks the URL information linked to the above login page to access the relevant page. The request information is transmitted to the center 1000.
[0141]
In the center 1000, when the communication control unit 1200 receives the access request to the login page from the employee terminal 500 (step S706: Yes), the login page in which the input fields of the user ID and the password are arranged as shown in FIG. Is transmitted to the employee terminal 500 (step S707). If there is no access request (step S706: No), the process ends. Note that, as in the first embodiment, the session is continued with the employee terminal 500 used by the person in charge using a predetermined client identification method (such as a cookie).
[0142]
The person in charge enters a user ID and a password (hereinafter referred to as “authentication information”) on a login page displayed on the employee terminal 500 and clicks a “send” button. Sent.
[0143]
In the center 1000, the communication control unit 1200 receives the authentication information, and the control unit 1100 performs user authentication by checking the authentication information against the information recorded in the user information database 1500. If the user authentication is successful (Step S708: Yes), the control unit 1100 sends the personal page P6 (FIG. 29) specified in the URL information recorded in the user record of the user information database 1500 to the employee terminal 500. The process is transmitted (step S709), and the process ends.
[0144]
The person in charge browses the personal page P6 displayed on the employee terminal 500, determines the purchase product by referring to the detailed information, etc. for the product information in the special display frame F1, and displays the purchase page of the product. By displaying, the order is placed. The center 1000 performs a predetermined order receiving process based on the order instruction received from the employee terminal 500, and executes the same process as the privilege information generating process in the first embodiment, thereby obtaining the predetermined privilege information. Is generated and recorded in the user information database 1500. Here, it is assumed that when a product with a lower environmental load is purchased, a higher point is given.
[0145]
As described above, according to the ordering system 2 according to the present embodiment, since the processing by the in-house information management device 100 and the ordering device 200 in the first embodiment is performed by the external center 1000, the in-house computer There is no need to provide a device corresponding to the in-house information management device 100 or the ordering device 200 in the system, and the present invention can be easily implemented. In addition, since the center 1000 functions as an ASP and provides services based on the above-described processing, a plurality of business entities can easily execute the order processing according to the present invention. Further, since the merchandise information is centrally managed by the center 1000, environmental information can be homogenized, and fair privilege information can be provided.
[0146]
In the second embodiment, the case where the center 1000 functions as an ASP and provides a site for online sales has been described as an example. For example, the center 1000 provides link information to various sites. It may be configured to provide a portal site. That is, the center 1000 may select a product and provide link information to a site that sells the selected product. In this case, it is assumed that the center 1000 has a database corresponding to the supplier information database 240 in the first embodiment, and executes a process similar to the “supplier selection process” to thereby reduce the environmental load. The product sales site of the business entity can be preferentially presented.
[0147]
In each of the above-described embodiments, the case of ordering consumable parts such as a toner, an ink cartridge, paper, and a photoconductor has been described as an example. However, the present invention can be applied to other parts. For example, the image forming apparatus 300 may be provided with a sensor for detecting an abnormality or a failure of a part, and when an abnormality occurs in the part, the part may be ordered. As a result, it is possible to shorten the recovery time from the occurrence of an abnormality such as a failure.
[0148]
The ordering target is arbitrary as long as the ordering time can be detected. For example, when it is necessary to keep a certain amount of predetermined articles (for example, stockpiling of emergency food or stocking of parts at a production site), a small quantity or out of stock is detected by a sensor and an order is placed. Thus, a certain amount of the object can be secured.
[0149]
In each of the above embodiments, the in-house management device 100 and the ordering device 200 or the center 1000 calculate the environmental load index of the product or the supplier. However, if the environmental load can be compared objectively, any information can be used. Can be used. For example, a quantitative result obtained by LCA (Life Cycle Assessment) which is a quantitative evaluation method of environmental load may be used.
[0150]
The in-house information management device 100, the ordering device 200, and the center 1000 in the above-described embodiment may be configured by a general-purpose computer device such as a personal computer, in addition to being configured by a dedicated device. In this case, the in-house information management device 100, the ordering device 200, and the center 1000 are configured by installing a program for realizing each of the above processes on a general-purpose computer device and executing the program under control of an OS or the like. Can be. In the first embodiment, the in-house information management device 100 and the ordering device 200 are configured separately, but may be configured by the same computer device. The distribution form of the program to the computer device is arbitrary. For example, it can be distributed by recording it on a recording medium such as a CD-ROM or by superimposing it on a carrier wave via a communication network.
[0151]
【The invention's effect】
As described above, according to the present invention, it is possible to realize efficient ordering and to promote product purchase in consideration of the environment.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of an ordering system according to a first embodiment of the present invention.
FIG. 2 is a block diagram showing a configuration of an in-house information management device shown in FIG.
FIG. 3 is a diagram showing an example of information recorded in an employee information database of the in-house information management device shown in FIG.
4 is a diagram showing an example of information recorded in an article information database of the in-house information management device shown in FIG.
5 is a diagram showing an example of an environmental load index calculation table recorded in an article information database of the in-house information management device shown in FIG.
FIG. 6 is a block diagram showing a configuration of the ordering device shown in FIG.
FIG. 7 is a diagram showing an example of information recorded in an ordering party information database of the ordering apparatus shown in FIG. 6;
FIG. 8 is a diagram showing an example of an environmental load index calculation table recorded in an ordering party information database of the ordering apparatus shown in FIG. 6;
9 is a diagram showing an example of information recorded in an ordering information database of the ordering device shown in FIG. 6;
FIG. 10 is a block diagram showing a configuration of a replenishment notification device shown in FIG. 1;
FIG. 11 is a flowchart illustrating a product information acquisition process according to the first embodiment of the present invention.
FIG. 12 is a flowchart illustrating a supplier information acquisition process according to the first embodiment of the present invention.
FIG. 13 is a flowchart illustrating an order product selection process according to the first embodiment of the present invention.
FIG. 14 is a diagram showing a display example of an ordered product selection page displayed in the ordered product selection process shown in FIG.
FIG. 15 is a diagram showing a display example of a detailed information page displayed in the ordered product selection processing shown in FIG.
16 is a diagram showing a display example of a replenishment notification mail transmitted in the order product selection processing shown in FIG.
FIG. 17 is a flowchart illustrating an orderee selection process according to the first embodiment of the present invention.
18 is a diagram showing a display example of a supplier selection page displayed in the supplier selection processing shown in FIG.
19 is a diagram showing a display example of a detailed information page displayed in the orderee selection process shown in FIG.
FIG. 20 is a flowchart illustrating an ordering process according to the first embodiment of the present invention.
21 is a diagram showing a display example of a detail input page displayed in the order processing shown in FIG.
FIG. 22 is a flowchart illustrating a privilege information generation process according to the first embodiment of the present invention.
FIG. 23 is a diagram illustrating an ordering system according to a second embodiment of the present invention.
24 is a block diagram showing a configuration of the center shown in FIG.
FIG. 25 is a diagram showing an example of information recorded in the device information database shown in FIG.
FIG. 26 is a diagram showing an example of information recorded in a user information database shown in FIG.
FIG. 27 is a diagram showing an example of information recorded in the product information database shown in FIG.
FIG. 28 is a flowchart illustrating an ordering support process according to the second embodiment of the present invention.
29 is a diagram showing a display example of a personal page created in the order support processing shown in FIG. 28.
30 is a diagram showing a display example of a login page created in the order support processing shown in FIG. 28.
[Explanation of symbols]
1 ordering system
10 LAN
20 WAN
100 In-house information management device
200 ordering equipment
300 Image forming apparatus
500 employee terminals
700 trader server
1000 centers

Claims (11)

  1. Transmission means for transmitting information on replenishment / replacement of components used in predetermined equipment,
    Receiving means for receiving the information transmitted by the transmitting means via a communication network,
    Product information acquisition means for acquiring information on the product, the product information including at least environmental information on each product;
    Upon receiving by the receiving means, an ordering object selecting means for selecting a product corresponding to the member indicated by the received information based on the product information,
    Ordering means for ordering the selected product via a communication network;
    An ordering system comprising:
  2. The information about the provider of the product, further comprising a provider information obtaining means for obtaining provider information including at least environmental information about each provider,
    The ordering object selecting means selects an ordering party of the selected product based on the provider information,
    The ordering means places an order for the selected product to the selected ordering party via the communication network.
    The ordering system according to claim 1, wherein:
  3. The apparatus further includes a unit configured to generate information indicating a predetermined privilege based on the environment information about the product ordered by the ordering unit and the ordering party,
    3. The ordering system according to claim 1, wherein:
  4. A product information obtaining step of obtaining product information, which is information about the product and including at least environmental information about each product;
    A provider information obtaining step of obtaining information about the provider of the product, the provider information including at least environmental information about each provider;
    A remaining amount detecting step of detecting the remaining amount of the consumable used in the predetermined device;
    A determining step of determining whether or not the consumable is a replenishment / replacement target based on the detected remaining amount;
    When the consumable is determined to be a replenishment / replacement object in the determination step, a product corresponding to the consumable is selected based on the product information, and the ordering destination of the selected product is provided. Ordering target selection step to select based on the customer information,
    An ordering step of ordering the selected product to the selected supplier via a communication network;
    According to the order in the ordering step, a product providing step of providing ordered goods,
    An ordering method characterized by comprising:
  5. The ordering step generates information indicating a predetermined privilege based on the environment information on the ordered product and its ordering party,
    The ordering method according to claim 4, wherein:
  6. The product providing step generates information indicating a predetermined privilege based on the environment information about the ordered product.
    The ordering method according to claim 4 or 5, wherein
  7. Product information acquisition means for acquiring and accumulating information on the product, the product information including at least environmental information on each product;
    Supplier information acquisition means for acquiring and accumulating information on the supplier of the product, the supplier information including at least environmental information on each supplier,
    Order information acquisition means for acquiring information about an article to be ordered via a communication network;
    Upon the acquisition of the order information by the order information acquiring means, a product corresponding to the article to be ordered is selected based on the product information, and an ordering party of the selected product is selected based on the ordering information. Ordering target selection means to be
    Ordering means for ordering the selected goods to the selected ordering party via a communication network;
    An order placement device comprising:
  8. The article to be ordered is a predetermined consumable,
    The order information obtaining means obtains, as the order information, information indicating that the consumable is to be refilled or replaced.
    The ordering device according to claim 7, wherein:
  9. The consumable is a consumable used for a predetermined device,
    The order information obtaining means obtains the order information from the predetermined device,
    9. The ordering device according to claim 8, wherein:
  10. The ordering unit generates information indicating a predetermined privilege based on the environment information on the ordered product and its ordering party;
    The ordering apparatus according to claim 7, wherein the ordering apparatus includes:
  11. A program for causing a computer to function as the ordering device according to any one of claims 7 to 10.
JP2002244721A 2002-08-26 2002-08-26 Ordering system, method, device, and program Pending JP2004086414A (en)

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JP2006227919A (en) * 2005-02-17 2006-08-31 Fuji Xerox Co Ltd Device and method for supplying commodity information
JP2006318045A (en) * 2005-05-10 2006-11-24 Mitsubishi Electric Corp Merchandise selling system
JP2008015559A (en) * 2006-06-30 2008-01-24 Nec Fielding Ltd Consumable article management system, consumable article management method, and program for consumable article management
JP2009258801A (en) * 2008-04-11 2009-11-05 Plus Corp Purchase diagnostic system
WO2011052696A1 (en) * 2009-10-29 2011-05-05 パナソニック電工株式会社 System for proposing energy conservation
JP2011141692A (en) * 2010-01-06 2011-07-21 Nec Personal Products Co Ltd Advertisement provision system, information processing device, advertisement provision method, program and recording medium
US8050977B2 (en) 2007-06-21 2011-11-01 Konica Minolta Business Technologies, Inc Supply unit ordering system, image forming apparatus, supply unit ordering method and supply unit ordering program
JP2013164878A (en) * 2013-05-30 2013-08-22 Sharp Corp System for ordering consumable supplies, image formation device using the same, and method for ordering consumable supplies
US8724129B2 (en) 2010-12-24 2014-05-13 Sharp Kabushiki Kaisha Image forming apparatus, system for ordering optional device, and method for ordering optional device
US8817286B2 (en) 2012-03-19 2014-08-26 Ricoh Company, Ltd. Communication system, method and storage medium
JP2014222545A (en) * 2014-08-20 2014-11-27 パナソニック株式会社 Power saving proposal system, power saving server and power saving proposal method
JP2015057729A (en) * 2014-11-12 2015-03-26 シャープ株式会社 Consumables ordering system, image forming apparatus using the same, and consumables ordering method
JP2015176476A (en) * 2014-03-17 2015-10-05 株式会社リコー Information processor, consumable supply ordering system, and program
US9152967B2 (en) 2011-01-13 2015-10-06 Sharp Kabushiki Kaisha Image forming apparatus, consumables ordering system and consumables ordering method
JP2015227059A (en) * 2015-07-17 2015-12-17 シャープ株式会社 Image formation apparatus
WO2018062597A1 (en) * 2016-09-30 2018-04-05 와이테크 주식회사 Multimeter-dedicated measuring system having improved measuring convenience

Cited By (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2006227919A (en) * 2005-02-17 2006-08-31 Fuji Xerox Co Ltd Device and method for supplying commodity information
JP4700404B2 (en) * 2005-05-10 2011-06-15 三菱電機株式会社 Product sales system
JP2006318045A (en) * 2005-05-10 2006-11-24 Mitsubishi Electric Corp Merchandise selling system
JP2008015559A (en) * 2006-06-30 2008-01-24 Nec Fielding Ltd Consumable article management system, consumable article management method, and program for consumable article management
US8050977B2 (en) 2007-06-21 2011-11-01 Konica Minolta Business Technologies, Inc Supply unit ordering system, image forming apparatus, supply unit ordering method and supply unit ordering program
JP2009258801A (en) * 2008-04-11 2009-11-05 Plus Corp Purchase diagnostic system
WO2011052696A1 (en) * 2009-10-29 2011-05-05 パナソニック電工株式会社 System for proposing energy conservation
JP2011096007A (en) * 2009-10-29 2011-05-12 Panasonic Electric Works Co Ltd Energy saving proposal system
JP2011141692A (en) * 2010-01-06 2011-07-21 Nec Personal Products Co Ltd Advertisement provision system, information processing device, advertisement provision method, program and recording medium
US8724129B2 (en) 2010-12-24 2014-05-13 Sharp Kabushiki Kaisha Image forming apparatus, system for ordering optional device, and method for ordering optional device
US9152967B2 (en) 2011-01-13 2015-10-06 Sharp Kabushiki Kaisha Image forming apparatus, consumables ordering system and consumables ordering method
US8817286B2 (en) 2012-03-19 2014-08-26 Ricoh Company, Ltd. Communication system, method and storage medium
JP2013164878A (en) * 2013-05-30 2013-08-22 Sharp Corp System for ordering consumable supplies, image formation device using the same, and method for ordering consumable supplies
JP2015176476A (en) * 2014-03-17 2015-10-05 株式会社リコー Information processor, consumable supply ordering system, and program
US10032198B2 (en) 2014-03-17 2018-07-24 Ricoh Company, Limited Information processing apparatus, consumables ordering system, and computer program product
JP2014222545A (en) * 2014-08-20 2014-11-27 パナソニック株式会社 Power saving proposal system, power saving server and power saving proposal method
JP2015057729A (en) * 2014-11-12 2015-03-26 シャープ株式会社 Consumables ordering system, image forming apparatus using the same, and consumables ordering method
JP2015227059A (en) * 2015-07-17 2015-12-17 シャープ株式会社 Image formation apparatus
WO2018062597A1 (en) * 2016-09-30 2018-04-05 와이테크 주식회사 Multimeter-dedicated measuring system having improved measuring convenience

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