JP2003256523A - Dietary information management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a dietary information management system capable of integrally managing individual dietary habits by enabling to utilize the information obtained by dining-out for improvement in individual service to customers and propose a dining-in on the basis of the information. <P>SOLUTION: This system comprises an information reading means I provided in each dining-out shop, a customer specifying means 1 consisting of a card or the like for reading information of individual customers to the information reading means I, and a computer a or C connected to the information reading means. The information for customer is managed every customer specified from the customer specifying means. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a food information management system for totally managing a customer's eating habits based on information on eating out and eating out and improving the service at eating out. In the following, eating out means a form in which a consumer requests food from a person who provides food as a business, and in-meal means a form of food that depends on the cooking of the consumer.

[0002]

2. Description of the Related Art Conventionally, at a restaurant or the like, a P point of sale point information management is used for checking customer preferences and hot selling products.
It is executed by OS management. This POS management system
Most of them simply manage top-selling products and ignore customer personality and attributes.

[0003]

As described above, the conventional PO
The S management system is a management system that does not manage the individuality and attributes of customers, but ignores them at all. Simply, what is sold at what time zone, inventory during sales and changes in time It's just about managing. However, since the food provided by the restaurant has many likes and dislikes of the individual, it is the current situation that the information ignoring the individuality, attributes or tastes of the customer is of little use. Therefore, at a restaurant, targeting a specific individual,
There was a problem that we couldn't provide detailed services according to the individuality, attributes, or tastes.

Further, since the conventional POS management system ignores the personality and attributes of the customer as described above,
I couldn't do anything at all, such as using various information obtained from the restaurant business to suggest dietary habits to consumers.
The object of the present invention is to manage the individual eating habits comprehensively by making it possible to use the information obtained from eating out to improve the individual service for customers and to propose the eating out based on the information. It is to provide a food information management system that can.

[0005]

A first aspect of the present invention is to provide an information reading means provided in each restaurant, a customer specifying means including a card or the like for causing the information reading means to read the information of each customer, and the information reading. And a computer connected to the means.

The second invention is characterized in that the computer can be connected to a user terminal via the Internet.

A third aspect of the present invention is characterized in that the information reading means is provided at least at a checkable location such as an entrance of a restaurant. In addition, as for the checkable location,
Needless to say, it is not limited to the entrance, but the point is that it should be located along the flow line of the customer when visiting the store.

A fourth aspect of the invention is characterized in that a plurality of information reading means are installed in a restaurant and each of these information reading means is provided with a different function.

According to a fifth aspect of the present invention, a plurality of information reading means are installed in a restaurant, and each information reading means specifies a function according to its installation location, and the customer information of the customer specifying means is set in the information reading means. It is characterized in that when it is read, the information reading means exhibits the function specified by the information reading means.

The specific information reading means in the sixth invention, when reading the customer information of the customer specifying means, wants the customer to send the contents of the recipe concerning the menu purchased or ordered by the customer to his or her own user terminal. The feature is that it has a function to recognize that the intention is displayed.

[0011] The specific information reading means in the seventh invention, when the customer information of the customer specifying means is read, has an intention that the customer wants to send the recipe concerning the menu purchased or ordered by the customer to his or her own user terminal. While having a function of recognizing that is displayed, the computer is characterized in that it has a function of automatically transmitting the recipe to the user terminal via the Internet.

According to an eighth aspect of the present invention, the specific information reading means, when the customer information of the customer specifying means is read, indicates that the customer is interested in the service, recipe or article associated with the information reading means. The computer is characterized in that the computer has a function of storing the information indicating its interest in the computer and transmitting the information to the user terminal. The computer in the ninth invention is characterized in that it has a function of managing the stock status of a restaurant.

The computer according to the tenth aspect of the present invention is characterized in that it has a function of collecting personal purchase or order history information specified by the customer specifying means or the user terminal and registering it.

In the computer according to the eleventh aspect of the present invention, a plurality of in-store terminals are connected to the computer via wired, wireless or communication means such as the Internet, and the information reading means installed at the entrance check point such as the entrance is the customer specifying means. When the customer information is read, the customer information is received, and at the same time, it has a function of searching for the characteristics and needs of the customer and transmitting the information to the in-store terminal.

In the computer according to the twelfth aspect of the invention, a kitchen terminal is connected to the computer via a wired, wireless or internet communication means, and the information reading means installed at the entrance check location such as an entrance is customer information of the customer specifying means. When it reads, the store information is received, and the feature is that it has a function of searching the customer's features and needs and transmitting it to the kitchen terminal.

The computer according to the thirteenth aspect of the present invention is connected to a kitchen terminal and a plurality of in-store terminals via communication means such as wire, wireless or the internet, and information reading means installed at a check point such as an entrance. When the customer information of the customer identification means is read, while receiving the shop visit information and transmitting the shop visit information to the in-store terminal, the function of searching the characteristics and needs of the customer and transmitting it to the kitchen terminal is provided. It has a feature in that it is equipped.

[0017]

1 to 6 show an information management system according to one embodiment, in which a central computer C provided in a center has a restaurant a computer installed in restaurants A1 to An. In addition to the connection, the user terminals U1 to Un can be connected to the central computer C via the Internet n.

Information reading means I1 to In are connected to the restaurant computer a as shown in FIG.
The information reading means I1 to In are installed at various places in the store and function as a means for collecting in-store information.
A cashier counter, a table and its surroundings are conceivable. The information reading means I1 to In thus constructed are
The customer information stored in the customer specifying means 1 such as an IC card is read, and this customer specifying means 1 is issued to all the customers of the restaurant A1 to An.

As the customer specifying means 1, the IC card is mainly used as described above, but a magnetic card or the like is also conceivable. However, in the case of a magnetic card, in most cases, it has only the function of identifying a customer, and it is quite difficult to store other information. Therefore, when a magnetic card is used, the information of the customer specified by the magnetic card is stored in the restaurant computer a or the central computer C.
I will own it. In any case, if the customer specifying means 1 is capable of possessing information that can digitally, optically, chemically or biologically specify a customer,
The type does not matter.

Further, when the customer identifying means 1 is an IC card, various information of the customer can be stored in the card itself, so the customer information described below may be stored in the IC card. It may be stored separately in the computer. Further, the customer information may be shared by each of the IC card, the restaurant computer a, and the central computer C.

On the other hand, the information reading means I1 to In
Automatically sends the information read there to the restaurant computer a and the central computer C, and these information reading means I1 to In are provided with different functions. The most basic one is the information reading means I1 installed at the entrance of the store. By thus installing the information reading means I1 at the entrance, each customer who visits the restaurant can be checked, but checking each of the customers is the first step of collecting in-store information.

Further, the information reading means I2 is installed in association with each table, and the information reading means I2 associated with the table, when the customer specifying information of the customer specifying means 1 is input to it, the menu eaten on that day. Has a function of automatically transmitting the relevant information of (1) to the user terminal U of the customer via the Internet n. Note that the related information of the menu includes a recipe, its ingredient list, or calories. In order to send the menu recipes eaten on the day to the user terminal U in this manner, it is natural that the information must be pre-entered in the restaurant computer a or the central computer C. Will be explained in detail later.

Further, the other information reading means I3 functions so that, when the customer specifying information is inputted thereto, the information reading means I3 can be regarded as indicating the customer's intention to purchase the product previously associated with the means I3. Various products are conceivable as the products, such as the foods of the menu eaten that day, the table, chairs, tablecloths, tableware, and CDs of background music prepared for the shop. Further, the information reading means I4 may be provided in association with the products displayed for sale. Then, when the customer information is input to the information reading means I3 or I4 associated with the product, it is determined that the customer has indicated the purchase intention of the product, but the product may be handed directly or later. May be delivered.

Further, the other information reading means I5, when the customer specifying information is inputted to the information reading means I5, recognizes that the customer is interested in the product or service previously associated with the means I5 and eats out the information. The store computer a and the central computer C have a function of storing the data. Moreover, the restaurant computer a or the central computer C automatically sends the stored information indicating the interest to the user terminals U1 to Un. Further, these pieces of information are stored in the computers a and A for grasping the features and needs of customers.

In any case, if the information reading means I1 to In are provided in association with various items constituting the store and the function thereof is specified, the customer specifies the information reading means I1 to In. When the customer information of the means 1 is input, the restaurant can execute the service corresponding to the information reading means. Further, when the information reading means I6 is installed at the cashier counter, all the contents ordered by the customer at the time of payment can be taken into the restaurant computer a and the central computer C as customer information. In particular, information reading means I6 provided at the cashier counter
From, it is possible to accurately grasp the accounting information of a specific individual. The greatest feature of this system is that the information of a specific individual can be collected individually.

All of the above-mentioned information reading means or a specific information reading means may be provided with an interface such as a keyboard, a touch panel or a voice recognition device. If an interface such as a keyboard, a touch panel, or a voice recognition device is provided in this way, it becomes possible to finely input customer requests to the information reading means I1 to In. For example, it is possible to input information such as a modest amount of salt or a modest amount of calories, which is a customer's request for health regarding the health consciousness. Further, for the service of the store, it is possible to input, for example, a request for a seat in which the user sits, a request for background music, and the like. These pieces of information are stored in the restaurant computer a and the central computer C as personal information of the customer.

As the information reading means of the present invention, the function may be specified for each individual means, or information may be individually specified from the interface of the keyboard, touch panel or voice recognition device without specifying the function. May be input. Further, after specifying the function as described above, an interface such as a keyboard, a touch panel or a voice recognition device may be further provided.

On the other hand, a plurality of in-store terminals T provided in the store and a kitchen terminal D provided in the kitchen are connected to the above-mentioned restaurant computer a by wire or wirelessly. The in-store terminal T may be, for example, a personal digital assistant (PDA) carried by a service clerk in the store or another computer. In any case, each of the in-store terminal T and the kitchen terminal D can transmit the data input therein to the restaurant computer a and store it, and the information of the restaurant computer a can be stored in the in-store terminal a. It can also be taken out from T and the kitchen terminal D.
Information can also be transmitted from the restaurant computer a to the in-store terminal T and the kitchen terminal D. Since the restaurant computer a is connected to the central computer C as described above, the information collected by the restaurant computer a is also stored in the central computer C.

With respect to the usage mode of the in-store terminal T, the in-store terminal T can be used to collect customer information. For example, if an order menu for each specific customer is input to the in-store terminal T each time, the customer's preference can be grasped, and the selling items can be grasped in each store. Further, the service clerk inputs information obtained through conversation with the customer, information obtained by observing the customer, etc. to the in-store terminal T as the customer information, so that the customer information is input to the restaurant computer a or the central computer. Can be managed with C. If the in-store terminal T is used for collecting customer information as described above, the customer information is updated every time, so that the customer information can be made up-to-date. Moreover, as described above, the customer information can be collected from the individual information reading means I1 to In, so that the individuality and attributes of each customer can be accurately grasped.

When the in-store terminal T service clerk is brought in, the following can be performed on the spot. For example, when the customer identifying unit 1 is read by the information reading unit I installed at the entrance of the store and the fact that the customer comes to the store is transmitted to the restaurant computer a, the restaurant computer a
Retrieves the customer's food preferences and various personalities from the stored information and sends it to the in-store terminal T possessed by the service clerk. Therefore, the service person is
Based on the customer information transmitted to the customer, it becomes possible to provide a fine-tuned service suitable for the customer. As a fine-tuned service, for example, by grasping the customer's preference in advance, recommending a menu of the preference, and grasping the selling items, the selling item is a product that meets a particular customer's preference. Can be recommended.

On the other hand, customer information is output to the kitchen terminal D as needed. For example, when a specific customer causes the information reading means I1 installed at the entrance or reception of a store to read the information of the customer specifying means 1, information about the customer's menu, recipes, related preferences and preferences, and order history information. Is output to the kitchen terminal D. By thus outputting the customer information to the kitchen terminal D,
A chef or the like can think of a cooking method such as a baking method, a boiling method, or salting while grasping the taste of each customer. Therefore, it is possible to provide each customer with a dish that suits their taste.

If the recipe according to the customer's preference becomes clear on the kitchen terminal D, the cooking procedure can be displayed on the kitchen terminal D. By displaying the cooking procedure on the kitchen terminal D in this way, it is possible to alleviate the burden of expert instruction such as supervision, for the following reasons. In other words, recently, the division of labor has been established even in the kitchen, and individual cooking is often handled by different people. Under such circumstances, it is the expert who coordinates when and when to cook. Therefore, the skilled person, the cooking situation of each person in the kitchen,
Although an instruction is given in the kitchen while measuring the meal timing of the customer, if the instruction is displayed on the kitchen terminal D, the expert only needs to manage the information of the kitchen terminal D. As a result, a skilled supervisor can use many unskilled personnel, and work efficiency is improved accordingly.

The kitchen terminal D also has a function of inputting the consumption status of foodstuffs each time and transmitting the input to the restaurant computer a. Thus, the restaurant computer a, which has received the consumption status of the food from the kitchen terminal D, reflects the consumption status in the inventory information it has, and manages the inventory of the restaurant. Further, the restaurant computer a transmits the inventory information to the central computer C. Based on the inventory information of each restaurant, the central computer C manages the inventory of each store as well as the inventory of all the stores in total. By managing the inventory in this way, for example, it is possible to provide a dish that suits the taste of a particular customer according to the inventory.

Next, the contents of information held by the central computer C and each restaurant computer a will be described. However, the central computer C and the restaurant computer a may share information with each other, or the central computer C manages all the information and uses the restaurant computer a to access the central computer when necessary. The information stored in C may be retrieved.

First, the customer information is included in the information managed by the central computer C. The customer information includes the name,
It includes matters such as age, user code, and user terminal address that do not identify the customer. The central computer C also manages all the information that can be collected in stores such as restaurants. As the information that can be collected in the store, as described above, the information reading means I, the in-store terminal T,
The information is collected through the kitchen terminal D or the user terminal U, and as the types of the information, for example, as shown in FIG. 3, food-related information and person-related information can be considered.

The information on food is, of course, the order history of a specific individual, likes and dislikes of food, whether or not to drink alcohol, but whether meal time is long or short, what kind of combination (combination) is preferred, or A wealth of knowledge about food is also important customer information. With such information, it is possible to change the timing of serving food according to the length of meal time and the taste of food. On the other hand, the information for a person is the frequency of visits to the store, the unit price of a customer, the social status of the person, and the like, which are very important for enhancing services other than food.

When the above information is input from the restaurant computer a to the central computer C, which restaurant A1 to An is the information is stored.
In this manner, the information from which restaurant A1 to An is used is specified, for example, even if the same customer eats near a place of work and eats near his / her home. This is because it is possible that the eating habits differ from time to time.

Further, the central computer C and the restaurant computer a have the above-mentioned information reading means I1.
All the information read by In is stored. For example,
All the information such as what kind of request has been made by each customer is stored by using the information reading means I1 to In. Then, all of this customer information is stored in the central computer C as a consumption trend history of a specific customer.

All the products sold at the restaurants A1 to An described above can be sold via the Internet n. That is, the central computer C stores a list of all the products for sale, and the list can be retrieved by the user terminals U1 to Un. By using the Internet n in this way, it is possible to collect information about an individual's meal. For example, the customer can determine the dietary orientation only by knowing what recipe is requested by using the Internet n. Then, as the information regarding the meal, for example, the information shown in FIG. 4 can be considered. Also in this case, as in FIG. 3, there is information about food and information about people.

[0040] The information related to food is the likes and dislikes of food, and the information related to people is information such as whether or not one is interested in food and the scene of the family eating. As the information for grasping the family's food scene, for example, the number of members of the family can be estimated from the amount of ingredients purchased using the Internet n. The user terminals U1 to Un can retrieve their own purchase history at the restaurant A1 to An. By searching for his / her own purchase history in this way, the food history can be checked under the theme of health, for example.

On the other hand, the computer a of the restaurant A1 to An
The central computer C connected to the
As described above, it is possible to manage both the inventory of individual stores and the inventory of all stores.
Therefore, when the stock is out of stock at only a specific shop, it is possible to efficiently transfer the stock of the nearest other shop to the shop out of stock.

Next, the function of the system in the restaurant A1 to An will be described. This system is for all customers
It is premised that the customer identifying means 1 such as a C card is issued. Then, when the customer specifying means 1 is issued at the restaurant A1 to An, the needs of the customer are asked and stored in the restaurant computer a and the central computer C. It is to be noted that typical needs of the customer are, for example, modest salt content and calorie of one meal, and the health consciousness of the customer. However, without being limited to this, various needs can be stored in the computer in advance for each customer.

When the customer comes to the store, the information reading means I1 or I6 installed at the entrance or the cashier counter is caused to read the customer information of the customer specifying means 1. When the information reading means I1 or I6 is caused to read the customer information, the information is input to at least the restaurant computer a. When the customer visit information is input to the restaurant computer a,
The store visit information is transmitted to the in-store terminal T and the kitchen terminal D. At this time, not only the customer's needs but also past store visit records and consumption trend history are simultaneously transmitted to each terminal.

Therefore, the service clerk who has confirmed the visitor at the in-store terminal T can say, for example, "Welcome to you" while saying the customer's name and grasp the customer's needs. , We can provide services that meet the needs. Services that meet your needs include recommending your favorite menus and talking about what your customers are happy with. In this way, by developing the service with the theme of each individual, it is possible to give the customer a regular sense.

Further, in the kitchen, based on the customer information displayed on the kitchen terminal D, various ingredients, cooking methods, etc. can be arranged to provide a dish that meets the customer's needs. Further, it is possible to individually respond to how to serve food, for example, the order of serving food, according to the customer. Furthermore, after checking the current status of inventory,
The customer's favorite food can be proposed on the spot. This proposal is transmitted from the kitchen terminal D to the in-store terminal T. Therefore, the in-store service person can recommend the proposed dish to the customer. As described above, since the customer can be provided with the most suitable food from the stock of food materials, the stock can be effectively utilized and the defective stock can be minimized.

The recipe cooked as described above is input from the kitchen terminal D to each of the restaurant computer a and the central computer C. Therefore, the customer can use his or her user terminal U to obtain the recipe of the dish eaten at the restaurant. Alternatively, the restaurant computer a may be connected to the cash register, and the receipt issued at the time of payment may display the recipe of the food that the customer ate on that day. Further, according to the information displayed on the user terminal U, the user can purchase the ingredients related to the recipe and other products via the Internet n.

On the other hand, the customer can display on the user terminal U his / her own terminal U the menu-related information obtained by having the customer experience eating at a particular restaurant A1-An, and based on the menu-related information. In addition, foodstuffs, seasonings, etc. can be purchased through the Internet n. Then, the central computer C stores the above-mentioned fact of purchase as customer information and also stores the number of times as statistical data. If the statistical data that a lot of information related to a specific menu is requested is accumulated, it will become a popular product related to that menu and its related items.
It is registered in the popular product file of the central computer C and is also stored as information for judging the preference of the customer. In any case, this system allows you to register popular products, which can be used as marketing information.

Further, the customer corresponds to the information reading means I3, I4 by inputting his / her customer information stored in the customer specifying means 1 into the information reading means I3, I4 installed at various places. You can freely purchase attached items. The central computer C stores all of the purchases made by a specific customer. Therefore, it is possible to collect the information about the customer person shown in FIG. 3 based on the purchase history.

Further, the customer has the information reading means I5.
By inputting the customer information stored in the customer specifying means 1, the information associated with the information reading means I5 can be taken into the user terminal U. Therefore, the customer, based on the information obtained,
You can consider whether to purchase the corresponding product or service. And what kind of information a particular customer has taken in is stored in the central computer C. Therefore, the information acquisition history can collect the information about the customer shown in FIG.

On the other hand, each of the in-store terminals T can be used as a means for outputting the information of the visitor and providing the service that meets the customer's needs, as described above. It can be used as a means of collecting information and entering customer information. Then, when the ordered menu is input to the in-store terminal T, the ordered menu is transmitted to the restaurant computer a and the central computer C together with the customer name.

Upon receiving the customer name and the order menu, the restaurant computer a and the central computer C retrieve the customer's food needs, such as saltiness and health consciousness, and send the order menu together with the retrieval result to the kitchen terminal. Output to D. Therefore, the chef or the like in the kitchen can select the ingredients or arrange the cooking method based on the information. In other words, even the same menu can be provided as individual dishes according to the needs of individual customers. Also, the kitchen terminal D can notify the in-store terminal T of a recommended menu for a specific customer.

Further, the service clerk can use the in-store terminal T to input the food information and the human information shown in FIG. By standardizing such input items, even a person who is not familiar with computer operations can easily utilize them and collect detailed customer information. Therefore, the most appropriate individual guidance can be issued to a specific customer via the user terminal U. Furthermore, by collecting a large number of the above customer information and using it as statistical information, it is possible to know the tendency of general consumers toward food.

When accessing the central computer C from the user terminals U1 to Un to purchase various items, it is possible to specifically determine what kind of person, when, and what kind of product was purchased. . The central computer C registers such user purchase history as statistical data. The greatest feature of this system is that the information in the restaurants A1 to An and the personal information through the user terminals U1 to Un can be collected and registered as systematic statistical information.

On the other hand, if the theme is an individual customer, a specific individual may receive a certain period of time, for example, during a week or a month.
It is possible to determine the proper use of eating out or eating out.
The proper use of eating out or eating out becomes the eating habits of the individual. In this way, if the customer's eating habits are individually understood, it becomes possible to provide detailed guidance and advertisements tailored to that. Also, for specific customers,
Based on the past purchase history, we can propose variations of food while considering the ratio of eating out and eating out, and by selling ingredients related to recipes, selling furniture and fixtures in the shop, etc. You can also propose.

From the user terminal U of the customer, the customer can access the central computer C and view his or her order history at the restaurant. By knowing the order history of the customer, the customer can re-recognize his or her preference or refer to the balance of calories. In addition, the central computer C stores in advance menus and menus according to the customer's preference based on the customer's propensity to consume so that the user terminal U can see the menu. There is. However, the menu or menu according to the customer's preference is created by a person on the side of the restaurant and the data is stored in the central computer C.

In the above case, the customer uses the user terminal U to access the central computer C, but the central computer C may provide information to the user terminals U1 to Un. In any case, according to this system, the customer can obtain information on the ingredients, recipes, or cooking methods required for cooking from the central computer C, and thus it is also useful for improving one's diet.

[0057]

According to the first aspect of the present invention, the information reading means is installed in the restaurant, and the information of the customer specifying means is read by this reading means. Can be managed. As described above, since the information of each customer can be managed individually, it is possible to improve the service to a specific customer. According to the second aspect of the present invention, the customer information from the user terminal can be taken into the computer, so that more detailed information can be collected.

According to the third aspect of the present invention, the information reading means is provided at the check-in location such as the entrance of the restaurant.
The customer's visit to the store can be surely grasped, and a detailed service system corresponding to the customer can be immediately established. According to the fourth invention, the customer simply causes the information reading means to read the customer information of the customer specifying means,
You can get the service you want.

According to the fifth aspect of the present invention, by installing the information reading means in various places in the restaurant, the customer can easily obtain the service function specified for each information reading means. . Further, the restaurant side can display the items in the store and all other items, such as chairs, tables, table cloths, and tableware, for sale without exhibiting them.

According to the sixth and seventh inventions, the customer can easily obtain the recipe when he / she wants to make the same menu that he ate at the restaurant. Therefore, even with the same food, you can enjoy it in the atmosphere of a restaurant and enjoy the pleasure of making it.

According to the eighth aspect of the present invention, the customer can subsequently browse the information of the person who showed interest in the restaurant at his / her own user terminal. Therefore, it is possible to browse it afterwards and slowly make a decision as to whether or not to purchase the product. Further, since the restaurant side can collect information about customer preferences and characteristics, the marketing information can be enhanced accordingly.

According to the ninth invention, the inventory can be managed together with the customer management, so that the inventory can be appropriately processed according to the customer visit situation. It is also possible to provide a menu that suits the customer's taste, depending on the stock status. According to the tenth invention, since the purchase history information of a specific customer can be collected and registered, the marketing information for a specific individual can be obtained by accumulating them.

According to the eleventh aspect, when the customer visits the store, the store visit information is transmitted to the in-store terminal, so if the in-store terminal is carried by the service clerk, who will come to the store. I understand immediately. Moreover, since the characteristics and needs of the customer can be displayed on the in-store terminal, even a service person who comes into contact with the customer for the first time can contact the customer like a familiar customer. As a customer, no matter what the situation, if you always treat yourself like a familiar customer,
The friendliness of the store increases. Increasing customer friendliness helps to create fans for the store, and leads to the prosperity of the store.

According to the twelfth invention, while being in the kitchen, it is possible to know which customer came to the store and also to know the customer's needs.
Customers with a theme of "can reduce salt as a whole without any instructions from the customer. Also, if there are likes and dislikes in the ingredients, even if there is no instruction from the customer, we will cook the food according to the menu without using the things we dislike You will be able to provide food.

According to the thirteenth invention, the service clerk of the shop or the chef of the kitchen can understand what kind of customer is visiting the shop. For example, from the kitchen to the service clerk,
We can tell you today's recommended menu that suits the customer. In other words, in the cooperative play between the service staff and the kitchen,
Individual services can be provided to individual customers.

[Brief description of drawings]

FIG. 1 is an overall system diagram.

FIG. 2 is a system diagram of a restaurant.

FIG. 3 is a list of information obtained at a restaurant.

FIG. 4 is an information list obtained via a user terminal.

[Explanation of symbols]

A restaurant a restaurant computer U1 to Un user terminals I1 to In information reading means 1 Customer identification means T In-store terminal C Central computer D kitchen terminal

Claims (13)

[Claims] 1. Information reading means provided in each restaurant,
A food information management system comprising: a customer identification means, such as a card, that causes the information reading means to read the information of each customer; and a computer connected to the information reading means. 2. The food information management system according to claim 1, wherein the computer is connectable to the user terminal via the Internet. 3. The food information management system according to claim 1 or 2, wherein the information reading means is provided at least at a checkable location such as an entrance of a restaurant. 4. The food information management system according to claim 1, wherein a plurality of information reading means are installed in the restaurant, and each of the information reading means has a different function. 5. When a plurality of information reading means is installed in a restaurant and each information reading means specifies a function according to its installation location and the customer information of the customer specifying means is read by the information reading means. The food information management system according to any one of claims 1 to 4, which exhibits the function specified by the information reading means. 6. The specific information reading means, when reading the customer information of the customer specifying means, has the intention that the customer wants to send the contents of the recipe relating to the menu purchased or ordered by the customer to his or her own user terminal. The food information management system according to claim 5, further comprising a function of recognizing the displayed information. 7. The specific information reading means, when reading the customer information of the customer specifying means, displays the intention that the customer wants to send the recipe regarding the menu purchased or ordered by the customer to his or her own user terminal. The food information management system according to claim 6, wherein the computer has a function of automatically recognizing the recipe, and the computer has a function of automatically transmitting the recipe to a user terminal via the Internet. 8. The specific information reading means, when reading the customer information of the customer specifying means, recognizes that the customer is interested in a service, a recipe or an article associated with the information reading means, The food information management system according to claim 5, wherein the computer has a function of storing the information indicating the interest in the computer, and the computer has a function of transmitting the information to the user terminal. 9. The food information management system according to claim 1, wherein the computer has a function of managing the stock status of the restaurant. 10. The computer has a function of collecting personal purchase or order history information specified by a customer specifying unit or a user terminal and registering the information.
The food information management system according to any one of 1 to 9. 11. The computer is connected to a plurality of in-store terminals via communication means such as wired, wireless or internet, and the information reading means installed at a store check point such as an entrance stores the customer information of the customer specifying means. 11. The food information management system according to claim 1, further comprising a function of, when read, receiving the store visit information, searching the feature or needs of the customer and transmitting the feature to the in-store terminal. 12. The computer is connected to the kitchen terminal via a communication means such as a wire, wireless or the Internet, and the information reading means installed at the entrance check place such as an entrance reads the customer information of the customer specifying means. The food information management system according to any one of claims 1 to 10, wherein the food information management system has a function of receiving the store visit information, searching for the characteristics and needs of the customer, and transmitting the information to the kitchen terminal. 13. The computer is connected to a kitchen terminal and a plurality of in-store terminals via communication means such as wire, wireless or internet, and information reading means installed at a check point such as entrance to identify a customer. When reading the customer information of the means, while receiving the store visit information, while transmitting the store visit information to the in-store terminal,
The food information management system according to claim 1, further comprising a function of searching for characteristics and needs of the customer and transmitting the characteristics and needs to a kitchen terminal.