JP2003198758A - Emergency report system using portable terminal - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an emergency report system by which information of a place calling an emergency report is reported to an opposite party, e.g. the survival emergency organization of a police office/firehouse, etc., when an emergency report is received from a portable terminal (portable telephone/PHS, etc.). <P>SOLUTION: When the emergency report such as the emergency number 110 is originated from the portable terminal 11, a communication destination monitor part 13 detects the survival emergency organization as a communication destination and outputs position information of the portable terminal 11 to a position information converting part 14. The position information converting part 14 converts obtained position information into general position information such as an address or latitude/longitude and outputs it to a position information report part 15. The position information report part 15 correlates position information with call information of a call exchange part 12 and outputs it. <P>COPYRIGHT: (C)2003,JPO

Description

Description: BACKGROUND OF THE INVENTION [0001] 1. Field of the Invention [0002] The present invention relates to a portable terminal (cellular phone, PHS, etc.), and more particularly, to an emergency contact, such as a police station / fire station / Regarding a system for reporting to hospitals / other specific persons. 2. Description of the Related Art A conventional emergency report system using a portable terminal of this type generally has a case where a public telephone or the like is used to notify a public rescue or emergency department such as a police station / fire department / hospital. Although many mobile terminals (mobile phones / PHS, etc.) have become popular in recent years, the number of emergency calls from these mobile terminals to public rescue / emergency agencies such as police stations / fire departments / hospitals has been increasing. In this case, by pressing the dedicated one-touch key, a call is automatically made to a public rescue / emergency agency such as a police station / fire station / hospital registered in advance, and the line is connected to the sender. After confirming the situation, you must speak your own voice to communicate the situation to the other speaker. For this reason, in the case where there is some situation in which the sender cannot speak, it is difficult to explain the situation to the other party. Conventionally, it is required to consider such points. To respond to this request, for example,
As disclosed in Japanese Patent Application Laid-Open No. H10-145522, there has been proposed a method of making an emergency call to the other party without the transmitter making a voice. The technique disclosed in this prior art document is based on pressing a key switch for an emergency call.
Automatically dials out pre-registered emergency contact information for public rescue / emergency agencies such as police stations / fire departments / hospitals, and sends emergency signals and own phone numbers to Morse or voice signals. In the above-mentioned conventional emergency call system, when a key switch is pressed in an emergency, the information is stored in advance. An emergency contact, for example, a dial number of a police station or a fire department, is transmitted, and an emergency signal and its own telephone number are transmitted to the other party by a voice signal or a voice signal. The occurrence of an emergency can be communicated as information, but the location of the mobile terminal cannot be communicated as information, and emergency contacts such as police and fire departments can use this information alone to save information. The problem is that it is difficult to transition to life or rescue operations. Furthermore, in a mobile system using a portable terminal, it is common to temporarily collect and exchange call signals accommodated in a remote radio base station at a central station having an exchange. In some cases, a line connection to a lifesaving / emergency agency such as a fire department is made from a central office equipped with such an exchange. For this reason, it is impossible for a lifesaving / emergency agency such as a police station / fire department to perform an initial search using a reverse detection function or the like. Alternatively, it may be erroneously recognized as an emergency message from the location of the central office having the exchange, which may cause confusion in lifesaving and rescue operations. [0006] The present invention has been made in view of the above-mentioned problem, and the present invention relates to a method in which, when an emergency call is made from a portable terminal (cellular phone / PHS, etc.), the location information at which the emergency call is issued is transmitted to the other party. An object of the present invention is to provide an emergency notification system capable of notifying a speaker, for example, a lifesaving / emergency agency such as a police station / fire department. Means for Solving the Problems The invention according to claim 1 is:
A mobile communication means for issuing an emergency call, a call exchange means for exchanging a call for the emergency call from the mobile communication means, and whether or not the communication destination called by the emergency call calling means is a critical care organization A communication destination monitoring means for monitoring the call, and when it is confirmed by the communication destination monitoring means that the call is to a lifesaving / emergency organization, the location information of the mobile communication means is obtained from the call exchange means and Information conversion means for converting the information into simple location information and an interface with another call exchange system
And a position information notifying unit for notifying the emergency call destination of the position information converted by the position information converting unit. Next, an embodiment of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing the configuration of an embodiment of the emergency notification system of the present invention. The mobile terminal 11 is a mobile communication device such as a mobile phone or a PHS. [0010] The call exchange unit 12 exchanges a call from the portable terminal 11. In addition, the call exchange unit 12 includes the mobile terminal 11.
And a position registration control unit 121 that periodically performs position registration in a standby state, and continuously monitors radio waves from the mobile terminal 11 so that the call is not interrupted even if the mobile terminal 11 during a call moves. It has a communication channel switching unit 122 that performs wireless station switching control in accordance with movement. The communication destination monitoring unit 13 is a means for monitoring whether or not the communication destination of the call made by the portable terminal 11 is a rescue or emergency facility.
When the mobile communication carrier registers in advance a lifesaving / emergency agency (for example, a police station [110], a fire department [119], etc.) and detects the reception of the corresponding call, the information is converted to location information. Output to the unit 14. When the position information conversion unit 14 receives from the communication destination monitoring device 13 a notification that the call from the portable terminal 11 is a call to a rescue / emergency organization or the like, the position information conversion unit 14 exchanges the position information of the corresponding line. The position information is acquired from the unit 12, and the acquired position information is converted into generally recognizable information such as an address or latitude / longitude and output to the position information notification unit 15. The location information notifying section 15 exchanges call information with the call exchange section 12, and communicates with another call exchange system (for example, a public network or another mobile communication carrier) or a lifesaving / communication service.
Provides an interface for emergency services. In addition, for a lifesaving / emergency institution, the emergency information calling location information output from the position information conversion unit 14 is added to the call information and output.
As a specific method of adding the calling location information, for example, the location information such as the address and the latitude / longitude output from the location information conversion unit 14 is used as voice information, and is associated with the original emergency call to connect to another line. And the like. FIG. 2 is a state transition diagram showing the state transition of processing in the call exchange unit 12. In the standby state 21, the mobile terminal 1 is periodically registered by the location registration control unit 121.
1 is registered. In addition, the standby state 21 makes a state transition to one of the incoming state 22 and the outgoing state 23. The calling state 22 and the receiving state 23 both transit to a talking state 24 indicating that a call is in progress.
In this case, even if the mobile terminal 11 moves, the radio wave from the mobile terminal 11 is continuously monitored so that the communication is not interrupted, and the switching of the wireless station is performed under the control of the communication channel switching unit 122. The call state 24 is transferred to the standby state 21 again after passing through the disconnect state 25 indicating the end state of the call. The position information of the mobile terminal 11 managed by the communication channel switching unit 122 is output at the request of the position information conversion unit 14. As described above, according to the present invention, when the emergency caller from the portable terminal does not recognize his / her own location, or even if he / she recognizes his / her location, the emergency caller utters a voice and cannot transmit. Even if possible, the transmission place can be notified to the emergency call destination as general location information, and the emergency call reception destination can perform the initial search and rescue activities very quickly and accurately. It should be noted that the present invention is not limited to the above embodiments, and it is clear that the embodiments can be appropriately modified within the scope of the technical idea of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing a configuration of an embodiment according to an emergency notification system of the present invention. FIG. 2 is a state transition diagram showing a state transition according to the embodiment of the present invention. [Description of Signs] 11 Mobile terminal 12 Call exchange unit 13 Communication destination monitoring unit 14 Position information conversion unit 15 Location information notification unit 21 Standby state 22 Call state 23 Call state 24 Call state 25 Disconnected state 121 Location registration control unit 122 Communication channel switching unit

Continued on the front page (51) Int.Cl. ⁷ Identification code FI Theme coat II (Reference) H04Q 7/34 H04B 7/26 106B F term (Reference) 5C087 AA03 AA10 AA24 AA25 BB12 BB21 BB74 DD02 DD03 DD31 EE05 FF01 FF05 FF17 FF19 FF20 GG07 GG11 GG18 5H180 AA21 BB05 CC12 EE02 FF03 FF13 5K024 AA79 CC11 FF03 FF04 GG13 5K067 AA34 BB04 EE02 EE10 EE16 FF03 FF18 GG01 HH22 JJ53 5K101 KK14 LL12 MM07 NN07

Claims (1)

Claims: 1. A mobile communication means for calling an emergency call,
A call exchange means for exchanging an emergency call from the mobile communication means, a communication destination monitoring means for monitoring whether or not a communication destination called by the emergency call issuing means is a critical care institution;
When it is confirmed by the communication destination monitoring means that the call is to a rescue / emergency organization, position information conversion for acquiring the position information of the mobile communication means from the call exchange means and converting it to general position information. Means, an interface with another call exchange system, and a position information notifying means for notifying the position information converted by the position information converting means to an emergency call destination.