JP2003077032A - Automated teller machine - Google Patents

Automated teller machine

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Publication number
JP2003077032A
JP2003077032A JP2001267415A JP2001267415A JP2003077032A JP 2003077032 A JP2003077032 A JP 2003077032A JP 2001267415 A JP2001267415 A JP 2001267415A JP 2001267415 A JP2001267415 A JP 2001267415A JP 2003077032 A JP2003077032 A JP 2003077032A
Authority
JP
Japan
Prior art keywords
tactile
braille
operation
display unit
display
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP2001267415A
Other languages
Japanese (ja)
Other versions
JP4682484B2 (en
Inventor
Shingo Tomishige
慎吾 冨重
Original Assignee
Oki Electric Ind Co Ltd
沖電気工業株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Oki Electric Ind Co Ltd, 沖電気工業株式会社 filed Critical Oki Electric Ind Co Ltd
Priority to JP2001267415A priority Critical patent/JP4682484B2/en
Publication of JP2003077032A publication Critical patent/JP2003077032A/en
Application granted granted Critical
Publication of JP4682484B2 publication Critical patent/JP4682484B2/en
Application status is Expired - Fee Related legal-status Critical
Anticipated expiration legal-status Critical

Links

Abstract

(57) [Summary] To provide an automatic cash transaction apparatus capable of performing automatic transactions quickly and accurately even if a customer is a visually impaired person. A tactile symbol corresponding to the display content of a display unit is provided around a display unit provided on an operation panel on which a customer performs a plurality of operations such as card insertion, and in addition, an automatic teller machine is provided. A simulated tactile model and a movable Braille display are installed, and a plurality of tactile elements representing the operation part are provided on this tactile model, and the tactile element is moved up and down, and the operation timing, operation part and operation contents are determined according to the position of the tactile element. In addition, the operation content is displayed on the movable Braille display section in the Braille guidance text.

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention is installed in a financial institution or the like.
The present invention relates to an automatic cash transaction apparatus for disabled persons. [0002] Conventional technology of this type of automatic teller machine and
There is a technique disclosed in Japanese Patent Laid-Open No. 9-106319. this
According to the
When doing business, switch to Braille mode for visually impaired people
The change is notified by the guidance voice, and this is visually impaired
Is installed near the display area that displays the transaction selection screen, etc.
Confirm the operating position of the display with the memorandum symbol and
To switch to Braille mode. [0003] Next, guidance of the operation content by the guidance voice,
In addition to this, it is formed in a plate shape on both sides of the display.
Operation surface layout tactile guidance unit and operation procedure tactile sense
Know the operation part and operation procedure by the guidance part
Do the work. In other words, the operation provided in each guidance section.
Vibrator provided in a pattern that represents the work site in braille display
And at the beginning of the wording that lists the operating procedures in braille
Vibrating the vibrator and transmitting the operation site and operation procedure
In accordance with this, visually impaired people can use their tactile senses
It is designed to do dynamic transactions. [0004] However, the above-mentioned problem is not solved.
In the conventional technology, the target is visually impaired
Therefore, the guidance voice of the operation such as switching to Braille mode
With a focus on both hearing and vision
If you are a customer with
I don't understand the timing of operations such as inserting cards.
Therefore, there was a problem that transactions could not be performed well. Also, guidance sections provided on both sides of the display section
Operating site and operating procedure by vibrating the vibrator
Because it is designed to notify people with hearing impairments,
You need to know the part and procedure using both hands.
If you insert a card or enter a PIN,
One hand must be removed from the guidance section, and operation is troublesome.
There was a problem that it took a long time for the transaction. The present invention is to solve the above-mentioned problems.
Automatic cash collection, even for visually impaired people
Realize a means to facilitate automatic transactions using a pulling device
For the purpose. [0007] The present invention solves the above problems.
In order to decide the
A tactile symbol corresponding to the display content around the display
And a tactile model that mimics an automated teller machine.
The tactile model part is provided with a plurality of tactile elements representing the operation parts.
The tactile sensor is moved up and down by the drive unit that drives the
The operation timing, operation part and operation depending on the state of the device
It is characterized by notifying the contents. DETAILED DESCRIPTION OF THE INVENTION The present invention will be described below with reference to the drawings.
An embodiment of the automatic cash transaction apparatus will be described.
FIG. 1 is an enlarged view showing the periphery of a display unit according to an embodiment of the present invention.
FIG. 2 is a block diagram showing an automatic teller machine according to the present invention.
3 is a perspective view showing an embodiment of the present invention. In FIG. 2, 1 is installed at the center of a financial institution.
Host computer as a host device to be placed,
Control of multiple automated teller machines 2 held by financial institutions
And collect information. 3 is the host interface
A host computer 1 via a communication line or the like
It is an input / output port for connecting the automatic teller machine 2
The 4 is a main control unit of the automatic teller machine 2
In accordance with the transaction progress of the automatic teller machine 2,
Control the unit shown in. Reference numeral 5 denotes a customer operation unit.
Display processing for displaying a selection screen, a guidance message, etc. on the display unit 6
Input to process input contents such as customer PIN and transaction amount
Process. The display unit 6 displays input keys and guidance words.
CRT or LCD display screen and where the customer is on the display screen
Touch panel which is an input means to detect whether or not
It is configured. Reference numeral 7 denotes a card reader printer unit which is magnetic.
Cards such as cash cards as recording media
Accepted from the insertion slot 8 and magnetic such as card magnetic stripe
Reading and writing data recorded in the information recording section, and
The transaction details are printed on the credit card and the card.
The slip is discharged from the card insertion slot 8. 9 is a banknote depositing and dispensing machine
It accepts the deposited banknote from the banknote deposit / withdrawal port 10 and discriminates
And count and store. Also count the specified number of withdrawal banknotes
Then, it is paid out from the banknote deposit / withdrawal port 10. Reference numeral 11 denotes a coin deposit / withdrawal machine.
Accepts deposit coins from 12 and stores them after identification and counting
The In addition, the designated number of withdrawal coins is counted and the coin deposit / withdrawal port 12
Pay out. 13 is a bankbook entry machine, and a bankbook insertion slot 14
Accept the customer's passbook, print transaction details on the passbook,
Read and write the magnetic recording part of the bankbook
It is discharged from the insertion port 14. Reference numeral 15 denotes an internal operation unit, which is a subsidiary of a financial institution or the like.
Various operations for contractors and maintenance personnel, for example, cash
Operation status of transaction device 2, transaction contents being executed, and failure occurrence
Displays information such as the status of occurrence at birth. Automatic cash transaction
Device 2 power ON / OFF, reset instruction and maintenance
An operation instruction such as an operation execution instruction is performed. In FIG.
0 is an operation panel unit, and the customer uses the automatic teller machine 2
Display unit 6 for performing various operations when performing automatic transactions using,
Card insertion slot 8, bill deposit / withdrawal slot 10, coin deposit / withdrawal slot 1
2. A plurality of operation parts such as a passbook insertion slot 14 are provided.
The Reference numeral 21 denotes a Braille display, such as a card insertion slot 8 or the like.
Affixed near the operation part provided on the operation panel unit 20
The special features of the operation parts when the visually impaired perform transaction operations
Making it easy. 22 is a tactile picture for the visually impaired
As shown in FIG. 1, the display unit around the display unit 6
It is provided at the position corresponding to the 6 input keys,
A figure representing the contents of the input key is engraved. 23 is a handset for the visually impaired.
Guides for operating methods when visually impaired persons do business
Visually handicapped person uses automated teller machine 2
And guide them to do business. 24 is a staff call button
The customer needs to contact the staff in case of an emergency.
If this happens, you can press this to
You can get in touch. Reference numeral 25 denotes a movable braille display. WD described later
It is equipped with a moving mechanism, and by changing the position of the convex shape on the surface
Display the guidance text in braille. 26 is a tactile model part.
In the vicinity of the display unit 6, the handset 23 for the visually impaired and
Is placed on the opposite side across the display unit 6
It is made three-dimensionally to imitate device 2, and automatic cash transaction equipment
The tactile elements representing the respective parts of 2 are the parts of the automatic teller machine 2
It is installed at a position approximately similar to the position arrangement. That is, the expansion of the haptic model portion 26 shown in FIG.
In the large diagram, 6a indicates the display unit 6 of the automatic teller machine 2.
It is a screen tactile sensor that represents. 8a is the cash of the automatic teller machine 2
This is a card tactile sensor representing the card insertion slot 8. 10a is cash
A bill tactile sensor representing the bill deposit / withdrawal port 10 of the automatic transaction apparatus 2
is there. 12a is a coin deposit / withdrawal port 12 of the automatic teller machine 2
It is a coin tactile sensation. 14a is a passbook insertion slot of the automatic teller machine 2
14 is a passbook tactile sensation representing 14. 27 is a tactile picture display
As a result, a pictogram representing each part is engraved on the surface of each tactile sensor.
Each part is tactilely understood
The 28 is a braille display, which is attached in the vicinity of each tactile sensor.
And the wording of each part is displayed in braille
The In FIG. 4, the braille display 28 is normally displayed.
Although it is shown in Japanese notation, actually it is equivalent to this braille
Is displayed. In addition, the tactile sensation on the surface of the tactile sensor or car
Equivalent to actual objects or parts such as display screens
Etc. to assist tactile understanding and make the site faster and more accurate
May be confirmed. Tactile sense of the tactile model part 26
Each child is provided with a drive mechanism as shown in FIG.
By moving up and down and changing the vertical position
Know if the site is waiting for insertion or receipt
It comes to let you. FIG. 5 is a side view showing the tactile sensor driving unit.
FIG. In the following, the structure of the tactile sensor drive mechanism is described as a card.
The tactile sensor 8a will be described as an example.
The structure is installed. In FIG. 5, the card tactile sensor 8
a is guided by the wall surface of the tactile model part 26 and can move up and down.
Supported by Noh. The card tactile element 8a has a bar 30
And the bar 30 is provided with a pin 31
The The pin 31 is provided at one end of the arm 32.
The slot 33 is slidably fitted into the long hole 33 and is not shown.
It is locked using shears and snap rings. Arm 32
A long hole 34 is provided at the other end of the drive solenoid 35.
Fits slidably with the pin 36 provided on the plunger 35a
Use washers and snap rings (not shown)
And locked. Reference numeral 37 denotes a fulcrum solenoid, and the arm 3
In the hole provided between the two long holes 33 and 34, the fulcrum Soleno
The pin 38 provided on the plunger 37a of the id 37
It is movably fitted and engaged using a snap ring (not shown).
Stopped. A fulcrum solenoid 37 and a drive solenoid 35
Are tactile by brackets 37b and 35b, respectively.
Case not shown in model part 26 or automatic cash transaction apparatus
It is fixed to the main body 2 by fastening means such as screws. In this embodiment, the pins 36 and 38 are used.
Is shown as an example of directly fixing to the plungers 35a and 37a.
However, the vicinity of the pin mounting part of the plunger is divided into two parts, screws, etc.
Connected by fixing means such as a lock nut through the adjusting means
May be. Also, with one stepping motor, it
A mechanism to drive and stop each tactile sensation to 3 stop positions
May be used. Drive solenoid 35 and fulcrum solenoid 37
Is a solenoid with the same configuration,
The configuration is explained using the noid 35, and the fulcrum solenoid
37 similar parts are given the same alphabetic code.
The description is omitted. 35c is a coil, which is energized
Generates a magnetic field. 35d is a yoke, 35e is
Cover, with plunger 35a, magnetic such as soft iron
The magnetic circuit is composed of these three parts.
To do. 35f is a spring member such as a coil spring.
The plunger 35a is made of a non-magnetic stopper 35.
Pressed against g. When energizing the coil 35c,
The magnetic field is generated by the coil 35c, and the yoke 3 which is a magnetic circuit
5d, cover 35e, plunger 35a, magnetism flows,
Plunger 35a and cover 3 serving as a magnetic gap
A suction force is generated between the opposing surfaces of 5e and the spring member 35f is attached.
Overcome the force and place the plunger 35a against the cover 35e.
The plunger 35a is moved by being attracted to the opposite surface. When the solenoids are not energized, the arms 32
And the plungers 35a and 37a and the bar 30 are substantially straight
At this time, the card tactile element 8a is
It is set to be substantially the same plane as the surface of the mold part 26.
FIG. 6 is a perspective view showing a driving mechanism of the movable Braille display unit 25, and FIG.
7 is a side view showing a mover driving unit of the movable Braille display unit 25.
is there. In FIG. 6, 41 is a solenoid,
By this operation, the mover 42 is moved upward, and the panel 4
A convex shape is formed on 3 and braille notation can be performed freely.
It is like that. In FIG. 7, the mover 42 is a panel.
Guide attached to 43 by joining means such as brazing
44 is fitted so as to be movable up and down. At one end of the mover 42
Is provided with a pin 45 and provided on an arm 46.
It is slidably fitted in the long hole 47 and is not shown.
It is locked using shears and snap rings. A long hole 48 is provided at the other end of the arm 46.
The pin provided on the plunger 41a of the solenoid 41
49 is slidably fitted with a sash 49 and is not shown.
It is locked using a snap ring. 50 is movable
Case not shown in braille display 25 or automatic cash transaction
A pin fixed to the main body of the apparatus 2 or the like, and an arm 46
Fits in the hole provided between the long holes 47 and 48 in a rotatable manner
Then, it is locked using a snap ring (not shown). The solenoid 41 is formed by a bracket 41b.
The movable braille display 25 is not shown in the case or current
By the fastening means such as screws, etc.
Fixed. The solenoid 41 has a drive solenoid shown in FIG.
Since it is a solenoid with the same configuration as Noid 35,
The same parts as the configuration of the drive solenoid 35 have the same al
The description will be omitted by attaching a Fabet code. The end face of the movable element 42 on the panel side is the Solenoi
When the power supply 41 is not energized, the same plane as the upper surface of the panel 43
It is installed to become. Also, when energized,
The spacer 41a is sucked to the opposite surface of the cover 41e.
And projecting from the upper surface of the panel 43,
On the surface. As a set of 6 such movers,
A plurality of sets of these are arranged, and the movable Braille display unit 25 is configured.
The In this embodiment, a solenoid is used.
However, the projecting amount of the mover 42 is relatively
If it does not interfere with the braille display function,
It is also possible to reduce the size and weight by using, for example.
Next, the effect | action of the structure mentioned above is demonstrated. Healthy people
When performing a transaction using the automatic teller machine 2, for example,
In the case of withdrawals with cards, the customer
When the device 2 is visited, the display 6 shows the display shown in the display 6 of FIG.
The pull selection screen is displayed. At this time, the tactile model unit 26
The screen tactile sensor 6a goes down and becomes concave, displaying movable Braille
The part 25 is displayed in braille, but a healthy person
If you want to create
Press the “Draw” button. That the “drawer” button has been pressed
The detected main control unit 4 of the automatic teller machine 2
The printer section 7 is put in a card insertion wait state and the card
A printer mounted near the card insertion slot 8 of the printer unit 7
The flasher lamp blinks and “Insert card”
Table of guidance voices such as “Sai” and similar guidance words to the display unit 6
The customer is prompted to insert a card by at least one of the indications. The customer uses the card of the card reader printer unit 7
Main control that detects when a card is inserted into the slot 8
Part 4 is assisted by at least one of guidance voice and guidance wording.
Prompt for customer PIN and transaction amount. Customer has a PIN
Enter the issue number and transaction amount using the input keys on the display 6
Then, the main control unit 4 sends the customer's card information, password, and
The transaction amount is sent from the upper interface unit 3 via the communication line.
To the host computer 1. The host computer 1 receives the received card
Authenticate customers with reference to information and PIN, and
The customer's account balance is inquired to determine whether the transaction is acceptable,
Send the message to the automated teller machine 2 via the communication line.
The The current message received via the upper interface unit 3
When the main control unit 4 of the automatic money transaction apparatus 2 does not permit transactions
Is at least one of voice and display on the display unit 6
By the card reader printer unit 7
The card is discharged from the insertion slot 8 and the transaction is terminated. In the case of transaction permission, the main control unit 4 enters and exits banknotes.
The necessary amount of banknotes and coins by the metal machine 9 and the coin depositing and dispensing machine 11
The banknote deposit / withdrawal slot 10 and the coin deposit / withdrawal slot 1 respectively
2 at the same time as the card reader printer 7
Insert the card and statement slip from the card insertion slot 8
If it is, the passbook entry machine 1 uses the passbook insertion slot 1
The passbook that has been booked from 4 is discharged. At this time, the main control unit 4 has a card insertion slot 8,
Banknote deposit / withdrawal port 10, coin deposit / withdrawal port 12, passbook insertion port 14
In addition to blinking the flicker lamp mounted in the vicinity,
At least one of guidance voice and guidance word to customer
Encourage receipt of cards, statement slips, banknotes, coins and passbooks
The Following this, the customer can use cards, statement slips, banknote coins,
The transaction ends when the bankbook is received and the main control unit 4 displays the display unit.
6 is returned to the transaction selection screen of FIG.
Lower the tactile sensor 6a and display the braille on the movable braille display 25
The next customer is on standby. In the case of a hearing impaired person, the guidance voice receives guidance.
Even if it is not possible to guide to the flicker lamp and display 6
Transactions can be made in the same way as healthy people by displaying the wording
The If a hearing impaired person makes a transaction, do the following:
The In the following, hearing impaired people use cards to
A case where a gold transaction is performed will be described as an example. For this reason,
The guidance voice for the visually impaired is healthy.
As explained in the example of regular transactions,
Washed away. A hearing-impaired person visits an automated teller machine 2
Then, the transaction selection screen shown in FIG.
ing. At this time, the screen tactile element 6a of the tactile model unit 26 is at the bottom.
The movable Braille display 25 has a concave shape.
The guide word in Braille to select the pull-up content is displayed
Yes. That is, the main control unit of the automatic teller machine 2
4 indicates that the power of the fulcrum solenoid 37 is turned on, that is, energized.
Waiting as a state. Accordingly, the plunger 37
a is lowered, and the arm 32 rotates with the pin 36 as a fulcrum.
The pin 31 that moves and fits into the long hole 33 of the arm 32 is pulled down.
The screen tactile element 6a is pulled down. Also main
The control unit 4 communicates with the solenoid 41 of the movable Braille display unit 25.
The issue is sent and a Braille display is created. That is, the signal
The plunger 4 of the solenoid 41 which is energized by
1a is pulled down and the pin attached to the plunger 41a
The long hole 48 of the arm 46 that fits into the arm 49 is pulled down.
The Along with this, the arm 46 supports the pin 50.
A long hole 4 that rotates as a point and is provided at the other end of the arm 46.
7 moves upward, and the pin 45 fitted in the long hole 47
The connected mover 42 is lifted and placed on the panel 43.
A convex shape is formed on the panel surface by protruding from the surface. This
Braille guidance words are displayed by combining the convex shapes of
Is done. By the above, the screen tactile sense of the tactile model portion 26 is obtained.
The child 6a falls and the screen tactile element 6a becomes concave so that
Telling the visually impaired that the display 6 is waiting for input
The In addition, the transaction content is selected on the movable Braille display unit 25.
A guide word in braille is displayed. Hearing impaired
Senses that the display 6 is waiting for input, and around the display
In the desired transaction using the tactile symbol 22 placed in
In this case, the touch equivalent to the “Drawer” button
Confirm the sign “-” and point in the direction of the adjacent display 6
And press the “Drawer” button on the display 6
The At this time, if the operation details are unclear, movable braille is displayed.
Operation is performed with reference to the braille guidance word displayed in the section 25.
Yeah. The fact that the “drawer” button has been pressed
The detected main controller 4 is a fulcrum solenoid of the screen tactile sensor 6a.
The power of the power supply 37 is turned off to turn it off. For this reason
The magnetic field by the coil 37c disappears and the plunger 37a is sucked.
The attractive force is lost, and the plunger 37a moves to the spring member 37f.
It moves until it abuts against the stopper 37g by the urging force,
The arm 32 rotates about the pin 36 as a fulcrum. For this reason
The screen tactile element 6a of the tactile model unit 26 is the surface of the tactile model unit 26.
Enter the transaction details to the visually impaired
Informs that has ended. At the same time, the main control unit 4
Place the printer 7 in the card insertion wait state and insert the card.
The flicker lamp mounted near the mouth 8 is blinked. Also
The card tactile element 8a operates in the same manner as the above-described screen tactile element 6a.
To let you know that you are waiting to insert a card
At the same time, the user is prompted to insert a card in the movable Braille display 25.
Displays braille text. Detected that card is waiting to be inserted
Hearing-impaired visually impaired people may experience flicker lamps depending on the degree of disability.
The card insertion slot 8 is found by flashing or the tactile model part
Depending on the position of the 26 card tactile elements 8a, it is almost similar to this.
The actual card insertion slot 8 existing at the position of
Find it by checking on the affixed braille display 21, etc.
A card is inserted into the card insertion slot 8. The main control unit 4 that has detected the insertion of the card
The touch tactile sensor 8a on the same plane as the surface of the tactile model portion 26.
Return and inform you that the card insertion is complete. Then
The screen tactile element 6a is lowered and the display unit 6 is waiting for input.
And the PIN code is displayed on the movable Braille display 25.
Displays a braille text prompting input. Detecting that it is waiting for input of PIN
The visually impaired person who is visually impaired is
Number corresponding to PIN from tactile pictogram 22 on key
And slide your finger in the direction of the adjacent display 6
And press the number button on the display unit 6. This operation
Repeat to enter the PIN. Finish entering the PIN
Then, the main control unit 4 temporarily moves the screen tactile element 6a to the tactile model.
Return to the same plane as the surface of the unit 26, and the input of the password is completed.
After a certain time has passed, the screen tactile sensor 6 is again displayed.
a is lowered and the display unit 6 is in a state of waiting for input.
At the same time, the movable Braille display unit 25 is prompted to input the transaction amount.
Display the braille guidance text to the effect. Detects waiting for input of transaction amount
The visually impaired person who is visually impaired is
Enter the transaction amount from the key in the same way as entering the PIN.
Start. At this time, the main control unit 4 displays the movable Braille display unit 25.
Displays the amount being entered. At the movable Braille display 25, input
The visually impaired person who has confirmed the amount of money
From the arranged tactile pictograms 22, the confirmation button picture
Confirm “◎”, and “Confirm” on the adjacent display 6
Press the button. The main control unit that detects the pressing of the “confirm” button
4, the screen tactile element 6 a is substantially the same as the surface of the tactile model part 26.
Return to the plane and let you know that you have entered the transaction amount
, Customer card information, PIN and transaction amount
Host computer via communication line from interface unit 3
To the computer 1. The host computer 1 receives
Customer authentication by referring to the card information and PIN
Both will check the customer's account balance to determine whether the transaction is acceptable,
A message to that effect is sent to the automatic teller machine 2 via the communication line.
Send. A message is received through the upper interface unit 3.
The main control unit 4 of the trusted automatic teller machine 2 does not permit transactions.
In this case, the screen tactile sensor 6a is lowered and the display unit 6 waits for input.
In addition to notifying that it is in a state, the movable Braille display unit 25
Induction of Braille to end the transaction
Display the wording. A visually impaired person who confirmed this,
Confirm the pictogram “◎” on the confirmation button, and the adjacent display 6
When the “Confirm” button is pressed, the main control unit 4 operates the customer
The card is ejected from the card insertion slot 8 by the section 5,
Flash the flicker lamp mounted near the slot 8
The At the same time, the main control unit 4 is connected to the tactile model unit.
The power of the drive solenoid 35 of the 26 card tactile sensor 8a
The drive solenoid 35 is energized by turning it ON. to this
Accordingly, the plunger 35a is pulled down, and the plunger 3
The long hole 34 connected to 5a is pulled down, and the arm 32 is
Pivoted around the arm 38 and provided at the other end of the arm 32.
The pin 31 that fits into the elongated hole 33 is pushed up, and the card
The tactile element 8a is pushed up. As a result, the card touch of the tactile model unit 26 is obtained.
The tactile element 8a rises and the card tactile element 8a becomes convex.
The card insertion slot 8 is waiting for the visually impaired
Notifying that the condition is present, the movable Braille display unit 25
Display a braille text prompting the user to accept the card
The Auditory visual perception that card is waiting to be received
The handicapped person can move the car
Depending on the position of the tactile sensor 8a, the actual card insertion slot 8
The card is received from the finding card insertion slot 8. When the main control unit 4 detects the receipt of the card, the main control unit 4
The touch tactile sensor 8a on the same plane as the surface of the tactile model portion 26.
End the back transaction. In the case of transaction permission, the main control unit 4
The required amount of paper by the bill depositing and dispensing machine 9 and the coin depositing and dispensing machine 11
Bills and coins are paid out, and banknote deposit / withdrawal port 10 and coins are inserted respectively.
At the same time as withdrawing from the withdrawal port 12, a card reader printer
The card and statement slip are passed through the card insertion slot 8 by the section 7.
If the book is inserted, the passbook is entered by the passbook recorder 13
The bankbook that has been booked is discharged from the insertion slot 14. At this time, the main control unit 4 has a card insertion slot 8,
Banknote deposit / withdrawal port 10, coin deposit / withdrawal port 12, passbook insertion port 14
When the flicker lamp mounted near the
Next, the card tactile sensor 8a is raised and the card insertion slot 8 is waiting to be received.
The mobile braille display unit 25
Display a braille text prompting the user to accept the password. car
Visually impaired person who senses that he is waiting to receive
Is the card tactile sense of the tactile model portion 26 in the same manner as the insertion.
Find the actual card slot 8 by the position of the child 8a
A card and a statement slip are received from the card insertion slot 8. When the main control unit 4 detects the receipt of the card, the main control unit 4
The touch tactile sensor 8a on the same plane as the surface of the tactile model portion 26.
Return the banknote tactile sensor 10a, and the banknote deposit / withdrawal port 10 receives it.
Informs that it is in a waiting state, and the movable Braille display 25
Display a braille guidance word prompting receipt of banknotes.
Visually impaired person who senses that he is waiting to receive banknotes
Is the same as when receiving the card, and the paper of the tactile model part 26
Depending on the position of the bill tactile sensor 10a, the actual bill insertion slot 23
The bill is received from the bill insertion slot 23. In the same manner, a coin is received and a passbook is inserted.
If it has been entered, you will receive a passbook that has been booked. All
The main control unit 4 that has detected the end of the removal touches all tactile elements.
Return to the same plane as the surface of the olfactory model unit 26, and visually impaired
Let the customer know that the transaction has ended. afterwards
After a certain period of time, or from the customer
The main control unit 4 detects the separation, and the display unit 6
Is returned to the transaction selection screen of FIG.
Lower the kakuko 6a and display braille on the movable braille display 25
The next customer is on standby. In addition to visually induced persons,
By using the tactile model of the present invention, the position of each operation site is
Of course, it is possible to confirm the position more easily. Ma
In addition, a tactile model part is provided on one side of the display part 6 and touched with one hand.
Operation timing, position of the operation site and operation
It is vacant because it became possible to know the contents of the work
Insert the card or press various buttons with the other hand.
And the time required for trading can be shortened.
Fruit is obtained. Further, display of braille on the movable braille display unit 25.
If the hearing impaired person feels that the operation is unclear,
The effect of deepening the understanding of the operation content
In addition, it is difficult for the visually impaired and the hearing impaired.
Notification of the balance at the time of checking the balance and the amount of money deposited at the time of deposit
By using it for confirmation display, balance inquiry and
It is possible to perform deposit operations and special care such as attaching a caregiver
Transaction processing similar to that of healthy persons can be performed without taking any measures.
The effect is obtained. In addition, the movable braille display unit 25 has a proximity sensor or the like.
The visually impaired person displays the contents displayed on the movable Braille display 25.
If it is detected that the
The effect that the pulling operation can be transmitted is obtained. Na
Instead of holding the tactile element in the upper and lower positions,
The tactile element is positioned on the same plane and upper position as the surface of the tactile model part 26.
Or substantially the same plane and lower level as the surface of the tactile model part 26
By reciprocating several times at regular intervals.
May be used to alert the visually impaired.
Use this as a warning means to inform you of mistakes in operation
Also good. The above is shown in FIG. 1 in the standby state.
I explained that the transaction selection screen is displayed.
Determine whether or not the user is visually impaired
You may make it switch to a mode. That is, automatic cash collection
The display unit 6 of the pulling device 2 stands by on a transaction selection screen for healthy persons.
ing. A visually impaired person visits the automated teller machine 2
When the tactile model unit 26 is touched, the tactile model unit 26 is provided.
Detection means such as a proximity sensor (not shown)
Main control of automatic teller machine 2 by detecting that it is a victim
The unit 4 switches the display unit 6 to the hearing impaired person mode. This
At that time, the switched screen of the display unit 6 shows the visually impaired person.
And a transaction selection screen for visually impaired people
Sounds that convey the same content are played. This
Thus, a normal person or a hearing-impaired person touches the tactile model unit 26 by mistake.
In addition to calling attention to the
Informs that 6 has been switched. The display unit 6 is switched to the hearing impaired person mode.
At the same time, the main control unit 4 displays the screen tactile sensor of the tactile model unit 26.
6a is lowered, and the screen tactile sensor 6a is concave, making it difficult to hear
The display unit 6 has been switched to the visually impaired mode
And that the display unit 6 is waiting for input.
In addition, a signal is sent to the movable Braille display 25 to select the transaction details.
Display the guidance text in Braille to select. The visually impaired person who has detected this is displayed on the display unit 6.
Use the tactile pictograms 22 placed around the
Select the content of the argument. After that, trade as described above
End the operation. Detect that all receipts have been completed
The main control unit 4 transmits all tactile elements to the surface of the tactile model unit 26.
Return to almost the same plane and the transaction ends for the hearing impaired
While informing you that the display unit 6
Return to the selection screen and enter the standby state for the next customer. In this way, the tactile model part
Drive solenoid 35 for driving 26 tactile sensors and fulcrum sole
The nod 37 and the movable element 42 of the movable Braille display unit 25
The solenoid 41 to be driven is not energized in the standby state.
Therefore, power consumption can be saved and the temperature inside the automatic teller machine 2 can be reduced.
The effect that an increase in degree can be suppressed is obtained. As described above, the present invention is a tactile model.
Move the tactile sensation indicating each operation part on the mold part up and down to
Depending on the position of the
So that people with hearing impairments can be informed
Therefore, it is not only visually impaired but also visually impaired.
However, it is easy to know the position of the operation site and the details of the operation.
Even if the automatic teller machine used is different,
The effect that a transaction can be performed accurately is obtained.

[Brief description of the drawings] FIG. 1 is an enlarged view showing a periphery of a display unit according to an embodiment of the present invention. FIG. 2 is a block diagram showing an automatic teller machine according to the present invention. FIG. 3 is a perspective view showing an embodiment of the present invention. FIG. 4 is an enlarged view of the tactile model part of the present invention. FIG. 5 is a side view showing a tactile sensor drive unit of the present invention. FIG. 6 is a perspective view showing a movable Braille display unit of the present invention. FIG. 7 is a side view showing a mover driving unit according to the present invention. [Explanation of symbols] 4 Main control unit 5 Customer operation department 6 Display section 6a Screen tactile sensor 8 Card slot 8a card tactile sensor 10 banknote deposit and withdrawal 10a bill tactile 12 Coin deposit / withdrawal port 12a Coin tactile sensation 14 Passbook insertion slot 14a Passbook tactile child 20 Operation panel 21, 28 Braille display 22 Tactile symbol 23 Handset 25 Movable braille display 26 Tactile model 35 Drive solenoid 37 fulcrum solenoid 41 Solenoid 42 Mover

Claims (1)

  1. What is claimed is: 1. An operation panel on which a customer performs a plurality of operations;
    An automatic cash transaction apparatus comprising: a display unit provided on the operation panel; and a tactile symbol corresponding to display contents around the display unit, the tactile model unit imitating the automatic cash transaction apparatus, A plurality of tactile elements representing the operation site are provided in the model part, and the tactile element is moved up and down by a drive unit that drives the tactile element,
    An automatic cash transaction apparatus characterized in that the operation timing, the operation part, and the operation content are notified thereby. 2. The braille display unit according to claim 1, wherein a movable Braille display unit capable of variably displaying Braille by displacing the movable element is provided in the vicinity of the display unit, and the Braille guidance indicating the operation content is provided on the movable Braille display unit. An automatic cash transaction apparatus characterized by displaying a wording. 3. The automatic cash transaction apparatus according to claim 2, wherein an amount of money required for the transaction is displayed in Braille notation on the movable Braille display unit. 4. The automatic teller machine according to claim 1, wherein the tactile model part is arranged on one side of the display part.
JP2001267415A 2001-09-04 2001-09-04 Automatic cash transaction equipment Expired - Fee Related JP4682484B2 (en)

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Application Number Priority Date Filing Date Title
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Application Number Priority Date Filing Date Title
JP2001267415A JP4682484B2 (en) 2001-09-04 2001-09-04 Automatic cash transaction equipment

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS60170877U (en) * 1984-04-19 1985-11-12
JPH08314601A (en) * 1995-05-23 1996-11-29 Toshiba Corp Automatic transaction device
JPH09106319A (en) * 1995-10-11 1997-04-22 Toshiba Corp Face-to-face automatic operation unit
JPH10255106A (en) * 1997-03-10 1998-09-25 Toshiba Corp Touch panel, touch panel input device and automatic teller machine
JP2000082162A (en) * 1998-09-04 2000-03-21 Toshiba Corp Information input and output device and automatic transaction machine
JP2000242827A (en) * 1999-02-24 2000-09-08 Oki Electric Ind Co Ltd Automatic transaction device

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS60170877U (en) * 1984-04-19 1985-11-12
JPH08314601A (en) * 1995-05-23 1996-11-29 Toshiba Corp Automatic transaction device
JPH09106319A (en) * 1995-10-11 1997-04-22 Toshiba Corp Face-to-face automatic operation unit
JPH10255106A (en) * 1997-03-10 1998-09-25 Toshiba Corp Touch panel, touch panel input device and automatic teller machine
JP2000082162A (en) * 1998-09-04 2000-03-21 Toshiba Corp Information input and output device and automatic transaction machine
JP2000242827A (en) * 1999-02-24 2000-09-08 Oki Electric Ind Co Ltd Automatic transaction device

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