JP2002333914A - Automatic adjustment type delivery term reply by overbooking - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problem of the shortage of products, and to make a highly reliable delivery term reply without missing any opportunity to sell the products by detecting the shortage of the products due to order reception of products for which canceling has been assumed, and automatically dealing with that. SOLUTION: This system is provided with a production frame monitoring device for receiving orders under the consideration of canceling, and for detecting the shortage of products when canceling does not actually happen, a substitute retrieving device for grasping the order receiving situation of substitutes for the ordered articles, and a production plan automatic generating device for automatically generating a production plan for compensating the shortage of the products.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a delivery date answering system.

[0002]

2. Description of the Related Art Conventionally, in a delivery date answering system, a delivery date of a product is answered by referring to a production plan for an order of the product from a sales office or the like.

[0003] In practice, an order for a product may be canceled, and the allocated frame of the production plan is released for a product once allocated, so that it is possible to allocate another order.
However, the production plan assigned to the order was not accepted in the current order because the order was made available for other orders only after the order was canceled. Conversely, a problem such as an increase in surplus stock occurs, and not only does surplus stock increase, but sales opportunities are lost. In order to solve this problem, for example, as shown in Japanese Patent Application Laid-Open No. H11-272752, a delivery date of a product is answered with respect to an amount for which a certain amount of cancellation is included in an actual production plan, and sales opportunities are lost. Instead, a delivery date response system that improves the accuracy and reliability of delivery date responses has been proposed.

[0004]

The above-mentioned prior art does not describe a case where no cancellation occurs as expected.

According to the present invention, a problem of product shortage is solved by detecting a product shortage due to an order for cancellation and automatically taking action to solve the problem. The purpose is to give an answer.

[0006]

SUMMARY OF THE INVENTION The object of the present invention is to provide a production frame monitoring device for detecting a product shortage in a case where an order is received in anticipation of a cancellation and no actual cancellation has occurred, and a substitute for the ordered product. This is achieved by realizing a delivery date answering system that includes a substitute product search device that grasps the order receiving status of a product, and a production plan automatic generation device that automatically generates a production plan that covers product shortages.

[0007]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram for explaining the configuration of the embodiment. FIG. 1 is a block diagram for explaining the configuration of the embodiment. It comprises an external storage device 200 that defines a cancellation rate, inventory information, production plan information, production capacity information, and the like necessary for giving a delivery date, and a delivery date answering device 100 that receives customer orders. In the delivery date response device 100, an inquiry device for receiving a customer order and an inquiry device 10
From 2 is distributed to the order receiving device 103 and the order canceling device 104 by customer input. Further, a production quota monitoring device 110 for monitoring the order assigned to the production plan over the actual production plan, and an alternative search device 111 for allocating the product to a substitute. It comprises an automatic production plan generation device 112 for automatically generating an executable production plan.

FIG. 2 is a flowchart showing an example of a delivery date reply method according to the present invention. First, a cancellation rate, inventory information, production plan information, production capacity information, and alternative item information are read from the external storage device 200 (S1). From the stock information, the production plan information, and the cancellation rate, the daily available order allocation number is calculated by the allocation apparatus 101 (S2).
According to the order received from the customer, allocation is performed from the order receiving device 103 to the inventory and production plan through the allocation device 101 (S4). Similarly, according to the order cancellation received from the customer, the allocation of the inventory and the production plan is released from the order cancellation device 104 through the allocation device (S5).

FIG. 3 is a flowchart showing an example of the production frame monitoring device 110. In the production frame monitoring device 110,
From the number of allocations of the production plan within a certain period, it is checked whether there is any allocation that exceeds the actual production amount (S11). That is, an item whose cancellation has not been performed as scheduled is taken out. The substitute product of the product produced from the acquired production plan is acquired from the substitute item information from the substitute product search device 112 (S12), and the production plan allocation information of the substitute product is grasped (S13). If there is room in the production plan for the substitute product, it is transferred to a product that has room and the allocation process is performed. At that time, substitute product transfer information is output. When the transfer to the substitute product is not effective (S14), a production plan that can be produced from the production capacity information is generated by the automatic production plan production device 112 to prevent product shortage, and the added production plan information is also stored. Output (S15). The customer is notified of the transfer to the substitute product from the substitute product transfer information, and the addition of the production plan information is notified to the manufacturing site of the addition of the production plan. As described above, the delivery date answering system of the present invention eliminates the problem of causing a product shortage when the actual cancellation does not actually occur in the production plan taking into account the conventional cancellation, and eliminates extra inventory. Answers after eliminating product shortages.

[0010]

According to the present invention, there is an effect that a product shortage can be prevented in the case where the cancellation does not actually occur in the allocation of the production plan in consideration of the conventional cancellation.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of a delivery date reply system according to an embodiment of the present invention.

FIG. 2 is a flowchart illustrating an example of a delivery date answering method according to the present invention.

FIG. 3 is a flowchart illustrating an example of a production plan frame monitoring device according to an embodiment of the present invention.

Claims (1)

[Claims] In a delivery date answering system for answering a delivery date of a product by referring to a production plan, a production frame monitoring device for receiving an order in anticipation of a cancellation and detecting a shortage of a product when no cancellation actually occurs. A delivery date answering system equipped with a replacement product search device that grasps the order status of replacement products instead of ordered products, and a production plan automatic generation device that automatically generates a production plan that covers product shortages.