JP2002255465A - System/method of maintenance control for lift equipment - Google Patents

System/method of maintenance control for lift equipment

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Publication number
JP2002255465A
JP2002255465A JP2001050481A JP2001050481A JP2002255465A JP 2002255465 A JP2002255465 A JP 2002255465A JP 2001050481 A JP2001050481 A JP 2001050481A JP 2001050481 A JP2001050481 A JP 2001050481A JP 2002255465 A JP2002255465 A JP 2002255465A
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Japan
Prior art keywords
maintenance
means
lifting equipment
equipment
abnormality
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Pending
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JP2001050481A
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Japanese (ja)
Inventor
Toshimitsu Hida
Takamichi Hoshino
Koji Ishikawa
Hirotomo Takahashi
孝道 星野
浩二 石川
敏光 飛田
裕智 高橋
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Hitachi Ltd
株式会社日立製作所
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Priority to JP2001050481A priority Critical patent/JP2002255465A/en
Publication of JP2002255465A publication Critical patent/JP2002255465A/en
Application status is Pending legal-status Critical

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Abstract

PROBLEM TO BE SOLVED: To quickly restore an elevator generating abnormality. SOLUTION: A remote supervisory device 2 detecting abnormality of an elevator 1 informs a control system 41 of a supervisory center 4 of the abnormality. The control system 41 specifies a location having a stock of necessary parts and maintenance appliances based on part stock information of each branch and a warehouse or the like, to arrange sending of a part or the like. A maintenance worker capable of quickly reaching is selected, an indication how to work relating to the terminal 8 and part reach time are transmitted. Accordingly, based on abnormality content, maintenance worker position, and part stock information, an adequate maintenance worker and a necessary part are quickly sent to a building of the abnormality elevator, restoration can be hastened.

Description

【発明の詳細な説明】 DETAILED DESCRIPTION OF THE INVENTION

【0001】 [0001]

【発明の属する技術分野】本発明は、エレベータ等の昇降設備の保守管理システム及び方法に関し、特に異常を発生した昇降設備の早期復旧を図る保守管理システム及び方法に係る。 The present invention relates to relates to a maintenance management system and method of the lifting equipment of the elevator or the like, according to the particular maintenance management system and method achieve early recovery of abnormality has occurred lifting equipment.

【0002】 [0002]

【従来の技術】従来この種の技術としては、特開平8− Conventionally as this type of technology, Patent 8-
310757号公報に、巡回中の保守員の車両の現在位置をリアルタイムで把握して、巡回保全作業を行っている各作業員に随時、的確な指示を与えることができ、緊急時にも迅速かつ効率的な対応が行える保全作業支援システムが開示されている。 To 310,757 JP, the current position of the maintenance personnel of the vehicle in the patrol to grasp in real time, from time to time to each worker who is doing a cyclic maintenance work, it is possible to give an accurate indication, quickly and efficiently even in the event of an emergency conservation work support system the corresponding can be performed has been disclosed.

【0003】また、特開平5−97339号公報には、 [0003] In addition, Japanese Unexamined Patent Publication No. 5-97339,
エレベータに故障が発生したことを検知し、技術者に持たせたポケットベル(登録商標)に故障に関係するデータを送ることが開示されている。 Detecting that a failure in the elevator occurs, and may send data relating to faults is disclosed in pager which gave a technician (registered trademark).

【0004】さらに、特開平11−335020号公報には、保守員チームの位置をGPS(Global Positioni [0004] In addition, in Japanese Unexamined Patent Publication (Kokai) No. 11-335020, GPS the position of maintenance personnel team (Global Positioni
ng System)などで知り、故障が発生した位置より適切な保守員を迅速に選択できるようにすることが開示されている。 ng System) known to it such as, failure to be able to quickly select the appropriate service personnel from the position generated is disclosed.

【0005】 [0005]

【発明が解決しようとする課題】ところが、保守、保全作業を行おうにも保守員だけではどうにもならず、復旧が遅れる場合があり、また、複数の故障や広域的停電や、災害が発生したような緊急時には、どこからどんな順序で保守、保全作業を行うべきか迷うこともある。 The object of the invention is to be Solved However, maintenance, also attempts to maintenance work not alone is any way maintenance personnel, there is a case where recovery is delayed, In addition, a plurality of or failure or a wide area power outage, disaster has occurred in the event of an emergency, such as, from where maintenance in any order, sometimes at a loss whether to carry out the conservation work.

【0006】本発明の目的は、保守員の保守、保全作業をより有効に支援し、異常となった昇降設備の復旧を早める保守管理システム又は方法を提供することにある。 It is an object of the present invention, the maintenance personnel of maintenance, the maintenance work more effectively support, it is to provide a maintenance management system or method hasten the recovery of an abnormal lifting equipment.

【0007】 [0007]

【課題を解決するための手段】本発明は、その一面において、昇降設備の異常を通報する手段と、保守員が携帯する遠隔通信手段と、監視センタにおいて,通報手段からの情報に基き対応する昇降設備の保守作業等に使用できる部品を検索する手段と、検索した部品を昇降設備の設置されたビルに発送手配する手段を備えたことを特徴とする。 The present invention SUMMARY OF THE INVENTION, in one surface thereof, means for notifying the abnormality of the elevator equipment, and telecommunication means for maintenance personnel to carry, at the monitoring center, corresponding based on information from the notification means means for retrieving the part that can be used for lifting equipment maintenance work and the like, characterized by comprising a sending arrange means the retrieved parts installed buildings lifting equipment. また、発送された部品がそのビルに到着する時刻を保守員に連絡することが望ましい。 In addition, it is desirable to contact the time at which routed parts arrives in the building maintenance personnel.

【0008】これにより、必要な部品や保守器具類が速やかに異常発生場所に届き、その復旧を早めることができる。 [0008] As a result, parts and maintenance instrumentation required to reach the rapidly abnormal occurrence location, it is possible to hasten the recovery.

【0009】本発明は、他の一面において、広域災害等により複数の昇降設備が異常状態となった際に、昇降設備毎の優先度を含む情報に基き、保守作業等に向かう順序に関する指示を通信手段を通して保守員に伝達する手段を備えたことを特徴とする。 The invention, in another one aspect, when a plurality of lifting equipment becomes abnormal state by wide disaster, based on the information including the priority for each lifting equipment, the instructions regarding the order toward the maintenance work or the like characterized by comprising means for transmitting through the communication means to the maintenance personnel.

【0010】これにより、広域災害等により多数の昇降設備が停止したような場合でも、保守員は安心して指示された順序で対処でき、結果的に複数昇降設備の復旧を早めることができる。 [0010] Thus, even when a large number of lifting equipment by the wide area such as a disaster, such as stop, maintenance personnel can be addressed in the order in which they are instructed with peace of mind, as a result, it is possible to accelerate the recovery of multiple lifting equipment.

【0011】本発明によるその他の目的と特徴は以下に述べる実施例の中で明らかにする。 [0011] Other objects and features of the present invention is clarified in the embodiments described below.

【0012】 [0012]

【発明の実施の形態】以下、本発明の一実施の形態を図に従って説明する。 BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, will be described with reference to FIG. An embodiment of the present invention. 図1は、本発明の一実施例による昇降設備の保守管理システムの全体構成図である。 Figure 1 is an overall configuration diagram of a maintenance management system of the lifting equipment according to an embodiment of the present invention. 各昇降設備1に接続された遠隔監視装置2は、昇降設備1の異常状態を検知する。 Remote monitor 2 connected to the respective lifting equipment 1 detects an abnormal condition of the elevator installation 1. 次に、遠隔監視装置2は第一の伝送路3を介して、遠隔監視装置1の異常状態検出情報を監視センタ4内の管理システム41に伝送する。 Then, the remote monitoring device 2 via the first transmission path 3, and transmits the abnormal state detection information of the remote monitoring device 1 to the management system 41 in the monitoring center 4. 管理システム41は、遠隔監視装置2の異常状態検出情報と、データベース42内のデータおよび第二の伝送路5により伝送された各支社や倉庫等6の部品在庫情報に基いて、 Management system 41, and the abnormal state detection information of the remote monitoring device 2, based on the data and the second branch offices, warehouses, etc. 6 parts inventory information transmitted by the transmission path 5 in the database 42,
保守・保全作業に必要な部品や保守器具を特定するとともに、これらの部品、保守器具の在庫のある場所を特定する。 With identifying the parts and maintenance equipment required for the maintenance and conservation work, to identify the location of the inventory of these parts, maintenance equipment. また、保守員の位置情報を特定できる第三の伝送路7により、各保守員の持つ保守員端末8の現在位置を調べ、前記異常状態が発生した昇降設備1に速やかに到着できる保守員を選定する。 Also, the third transmission line 7 which can identify the position information of the maintenance personnel, examine the current position of the maintenance staff terminal 8 with the respective maintenance engineer, the maintenance personnel can quickly arrive to the lifting equipment 1, wherein the abnormal condition occurs selection to. 同時に、前記第三の伝送路7により前記異常状態より求めた必要な部品や保守器具を前記異常状態発生場所に送る指令を各支社や倉庫等6 At the same time, the third transmission line 7 the command to send the required parts or maintenance appliance determined from the abnormal state to the abnormal state occurs where each branch or by warehouses 6
に発する。 Emit in.

【0013】広域災害等により複数の昇降設備が異常状態となった際には、第一の伝送路3により、各昇降設備1に接続された前記遠隔監視装置2の検知した昇降設備1の異常状態検出情報が、複数の遠隔監視装置2群から監視センタ4内の管理システム41に伝送されてくる。 [0013] When a plurality of lifting equipment becomes abnormal state by regional disaster or the like, by the first transmission line 3, the abnormality of the elevator installation 1 has been detected in the remote monitoring device 2 connected to each lifting equipment 1 state detection information, transmitted from a plurality of remote monitoring device 2 group to the management system 41 in the monitoring center 4.
この場合、管理システム41は、データベース42内のデータに基づき、予め決められた、故障内容の重要度、 In this case, the management system 41, based on the data in the database 42, predetermined, the importance of the fault condition,
昇降設備設置場所の優先順位および第三の伝送路7によって求めた保守員の持つ保守員端末8の位置に基づき、 Based on the position of the maintenance staff terminal 8 with the maintenance personnel as determined by priority and the third transmission line 7 of the lifting equipment installation site,
保守員の各昇降設備1の設置場所へ急行する順序を決定する。 To determine the order in which to express to the maintenance personnel each lifting equipment 1 of the location of. そして、前記第三の伝送路7により、各保守員に急行する順序を伝送する。 Then, by the third transmission line 7, and transmits the order to express the respective maintenance engineer. また、部品や保守器具が必要な場合は、監視センタ4内の管理システム41が、前記遠隔監視装置2の異常状態検出情報と、データベース4 Further, if parts and maintenance tool is required, the management system 41 in the monitoring center 4, and the remote monitoring apparatus 2 abnormal state detection information, the database 4
2内のデータおよび第二の伝送路5により伝送された各支社や倉庫等6の部品在庫情報に基き、必要な部品や保守器具を特定する。 Based on the data and the second branch offices and parts inventory information such as a warehouse 6 transmitted by the transmission path 5 in the 2, to identify the necessary components and maintenance appliances. 更に、これらの部品や保守器具の在庫のある場所を特定し、部品や保守器具を発送する指令を発する。 In addition, to identify the location of the inventory of these parts and maintenance equipment, issues a command to ship the parts and maintenance equipment.

【0014】なお、説明のため伝送路をそれぞれ第一の伝送路3、第二の伝送路5、第三の伝送路7と区別したが、それぞれ同じ伝送路でも良く、また、伝送路としては、公衆回線、専用線、無線電話等いずれの伝送手段でも良い。 [0014] Incidentally, the first transmission path for each transmission path for explanation 3, the second transmission line 5 has been distinguished from the third transmission path 7 may be each the same transmission path, also as transmission line , a public line, a dedicated line, may be any transmission means wireless phone.

【0015】本実施例によれば、異常の発生した昇降設備およびその異常内容と保守員位置、異常状態検出情報、部品在庫情報を基に異常状態解消のために適切な保守員を速やかに昇降設備の設置場所へ急行させることができる。 According to this embodiment, abnormality of the generated lifting equipment and the abnormality contents maintenance personnel position, abnormal state detection information, parts quickly elevating the appropriate service personnel for the abnormal state eliminating based on inventory information it is possible to express to the equipment of the installation location. また、異常状態解消のために部品や保守器具が必要な場合には、在庫があり、異常発生現場に近い支社や倉庫から別途部品や保守器具を送ることができるので、異常状態を速やかに解消し、復旧させることが可能になる。 In addition, if the parts and maintenance equipment for the abnormal state eliminates the need, there is a stock, it is possible to send a separate parts and maintenance equipment from close branch offices and warehouses to abnormal occurrence site, promptly eliminate the abnormal state and, it is possible to recover.

【0016】また、広域災害、広域停電などで、同時多発的に多数の昇降設備設置場所で異常状態が発生した場合、予め定められた異常状態の緊急度および異常状態の発生場所の優先順位に基づいて適切に保守員を異常状態解消に向かわせることが可能になる。 [0016] In addition, wide-area disaster, in such wide-area power outage, when the abnormal state in multiple simultaneous large number of lifting equipment installation location has occurred, on the priority of the place of occurrence of the urgency and the abnormal state of the predetermined abnormal state based it is possible to appropriately direct the maintenance personnel to the abnormal state eliminating it.

【0017】図2は、本発明の第1の実施例による全体の処理フローチャートを示す。 [0017] Figure 2 shows the overall process flow chart according to a first embodiment of the present invention.

【0018】まず、遠隔監視装置2が昇降設備1の異常を検知する(201)。 [0018] First, the remote monitoring device 2 detects an abnormality of the elevator installation 1 (201). 次に、遠隔監視装置2は、第一の伝送路3を介して監視センタ4内の管理システム41に前記異常検知結果を送る(202)。 Then, the remote monitoring device 2 sends the abnormality detection result to the management system 41 in the monitoring center 4 through the first transmission path 3 (202). 管理システム41 Management system 41
は、複数の遠隔監視装置2から送られてきた異常検知結果があるかどうか判断し(203)、複数であれば、管理システム41は、遠隔監視装置2から送られてきた異常検知結果と遠隔監視装置2の位置情報およびこれらに基づいてデータベース42から情報を引き出す(204)。 Determines whether there are a plurality of remote monitoring device 2 abnormality detection result sent from the (203), as long as it is plural, the management system 41 includes an abnormality detection result sent from the remote monitoring device 2 remote position information of the monitoring device 2 and on the basis of these pull information from the database 42 (204).
データベース42には、予め保守を行うための利用者情報が記憶されており、この情報に基いて急行する順序を決定する(205)。 The database 42 is stored user information for advance maintenance, to determine the order in which express on the basis of this information (205). 例えば、(1)病院、(2)官公庁、(3)デパート等について、必要に応じた優先度をつけた情報として記憶しておくことが望ましい。 For example, (1) hospital, (2) government, be stored as information attached to (3) for department stores, the priority as needed desirable. 次に、 next,
管理システム41は、遠隔監視装置2から送られてきた異常検知結果をもとに、データベース42のデータを用いて、前記異常を解決するために必要な、部品、機器を決定する(206)。 Management system 41, based on the abnormality detection result sent from the remote monitoring device 2, using the data of the database 42, needed to solve the abnormality, the component determines the device (206). 更に、前記異常を解決するために部品や機器の追加が必要であるかどうかを判定し(20 Furthermore, to determine whether it requires additional components and devices in order to solve the abnormality (20
7)、必要な場合は、第二の伝走路5を介して各支社、 7), if necessary, each branch through the second heat transfer track 5,
倉庫6の部品、機器保管情報を読み出し(208)、必要な部品、機器の在庫を調べ(209)、最適な支社、倉庫6から前記異常が検知された遠隔監視装置2の場所に必要な部品、機器を発送する指示を行う(210)。 Reading parts warehouse 6, the equipment storage information (208), parts necessary to examine the stock device (209), the optimal branch, components required for the abnormality detected location of the remote monitoring device 2 from the warehouse 6 , an instruction to ship the equipment (210).

【0019】次に、管理システム41は、第三の伝送路7を介して保守員の持つ保守員端末8の位置情報を受け取り(211)、先に決定した急行順序にしたがって、もっとも適した保守員を決定する(212)。 Next, the management system 41 receives the position information of the maintenance person terminal 8 with the maintenance personnel via the third transmission line 7 (211), according to express order determined previously, most suitable maintenance to determine the members (212). 管理システム41は、第三の伝送路7を介し、決定した保守員に異常が検知された場所へ行くように指示し(213)、同時に異常状態の内容と必要と思われる部品、機器及び該機器が到着する時間等を連絡する(214)。 Management system 41 via the third transmission path 7, abnormality in the determined maintenance personnel are instructed to go to the detected location (213), components that may be required and the contents at the same time an abnormal state, equipment and the contact the time, such as equipment arrives (214).

【0020】以上のように本実施例によれば、異常が発生した場所に最適な保守員を速かに急行させることができるほか、必要な部品も同時に発送されるので、異常事態に対し、より迅速な対応が可能になる。 [0020] According to the present embodiment as described above, in addition to abnormality can be rushed to whether the speed of the optimal maintenance personnel in place that have occurred, because the required parts are also shipped at the same time, to the abnormal situation, more rapid response is possible.

【0021】図3は、本発明の第2の実施例により部品を送る場合の管理システム41の詳細フローチャートである。 [0021] FIG. 3 is a detailed flow chart of the management system 41 when the second embodiment of the present invention sends the parts.

【0022】まず、管理システム41は、遠隔監視装置2から送られてきた異常検知結果を受け取ると(30 [0022] First, the management system 41 receives the abnormality detection result sent from the remote monitoring device 2 (30
1)、遠隔監視装置2の登録番号から異常状態が発生した昇降設備1の設置場所をデータベース42の設置場所情報を用いて求める(302)。 1) to determine the location of the remote monitoring device 2 of the registration number lifting equipment abnormal state has occurred from 1 using the location information in the database 42 (302). 次に、異常検知結果からデータベース42内の状況分析情報を用いて、異常状態解消に必要な部品、機器を選択する(303)。 Next, using the situation analysis information in the database 42 from the abnormality detection result, components required in an abnormal state eliminating, the selection of equipment (303).

【0023】次に、データベース42内の在庫情報を用いて前記異常解消に必要な部品、機器在庫のある支社や倉庫を調べ(304)、部品在庫のある支社や倉庫の中から、異常事態発生場所に近い、在庫が所定数以上ある等と言った所定条件を満たす支社や倉庫を決定する(30 Next, using the stock information in the database 42 examines the abnormal eliminating parts required, equipment-stock branch or warehouse (304), from the branch offices and warehouses with parts inventory, abnormality occurs Nearby locations stock to determine the predetermined condition is satisfied branch or warehouse said the like in a predetermined number or more (30
5)。 5). さらに、決定した支社、倉庫から異常状態発生場所へ必要な部品や機器を送る際に要する時間を算出する Further, the determined branch, to calculate the time required in sending parts and equipment required from the abnormal condition occurrence location warehouse
(306)。 (306). 決定した支所、倉庫に対しては、第二の伝送路5を介して、異常発生場所へ必要な部品や機器を発送するように指示する(307)。 Determined branch, for warehouses, via a second transmission path 5, instructs to ship parts and equipment required to congenital malformations location (307). 次に、第三の伝送路7を介して、保守員の持つ保守員端末8の現在値を求め(3 Then, via a third transmission path 7, obtains the current value of the maintenance staff terminal 8 with a maintenance engineer (3
08)、前記異常状態が発生した昇降設備1の設置場所を基に異常状態に対応するに最適な保守員を決定する 08), to determine the optimal maintenance personnel to correspond to the abnormal state based on the location of the elevator installation 1 for the abnormal state has occurred
(309)。 (309). 第三の伝送路7を介して、対応者と決めた保守員の持つ保守員端末8に、異常状態の発生場所、状況分析結果、必要な部品、機器とその発送元及び異常状態発生場所への到着時間を送る(310)。 Via the third transmission line 7, the maintenance personnel terminal 8 with the maintenance personnel decide responders, place of occurrence of the abnormal condition, situation analysis, parts required, equipment and its dispatch and abnormal state occurs where send the arrival time (310).

【0024】本実施例によれば、異常状態に対応する保守員は、状況分析結果、必要な部品、機器とその発送元及び異常状態発生場所への到着時間を異常状態発生場所へ到着する前に知る事ができるので、到着した際に速やかに異常状態に対処することができ、復旧を早めることが可能になる。 [0024] According to the present embodiment, maintenance personnel corresponding to the abnormal state, the situation analysis results, prior to arrival necessary parts, the equipment and the arrival time to the shipping agency and abnormal state occurrence location to the abnormal state occurrence location since it is possible to know, we are possible to deal with rapidly abnormal state when you arrive, it is possible to hasten the recovery.

【0025】また、ステップ(309)で昇降設備1の設置場所の情報だけでなく、部品の到着時間等も含めて対応する保守員を決定するようにしても良い。 [0025] In addition, step (309) in not only the information of the location of the lifting equipment 1, may be parts such as arrival time is also included so as to determine the corresponding maintenance personnel. これにより、異常状態の内容によっては、部品が到着するまで他の業務を行うことも可能になり、より効率的な運用が可能になる。 Thus, depending on the contents of the abnormal condition, also it becomes possible to perform other operations until part arrives, allowing more efficient operation. 保守員の決定には、保守員の資格、技量など他の要素を含めて判断するようにしても良い。 The determination of maintenance personnel, maintenance personnel qualifications, may be determined, including other elements such as skill.

【0026】図4は、本発明の第3の実施例により急行順序を決める場合の管理システム41のフローチャートである。 [0026] FIG. 4 is a flowchart of the management system 41 when determining the express order by the third embodiment of the present invention.

【0027】複数の昇降設備で異常状態が発生した場合、管理システム41は、複数の遠隔監視装置2から送られてきた異常検知結果を受け取ると(401)、遠隔監視装置2の登録番号から異常状態が発生した昇降設備1 The when an abnormal condition occurs with a plurality of lifting equipment, the management system 41 receives the abnormality detection result sent from a plurality of remote monitoring apparatus 2 401 abnormal from Registration Number of a remote monitoring apparatus 2 lifting equipment condition occurs 1
の設置場所および昇降設備の利用者情報データをデータベース42の設置場所情報を用いて求める(402)。 Determining the installation location and the lifting equipment the user information data by using the location information in the database 42 (402). 次に、異常検知結果からデータベース42内の状況分析情報を用いて、異常状態の重要性を調べ(403)、さらに異常状態解消に必要な部品や機器を選択する(404)。 Next, the abnormality detection result using the situation analysis information in the database 42, examines the importance of the abnormal state (403), further selects a part or equipment required for the abnormal state eliminating (404).

【0028】次に、データベース42内の在庫情報を用いて、前記異常解消に必要な部品や機器の在庫のある支社や倉庫を調べ(405)、部品在庫のある複数の支社や倉庫の中から、異常事態発生場所に近く、かつ、在庫が所定数以上ある等と言った所定条件を満たす支社や倉庫を決定する(406)。 Next, using the stock information in the database 42, the examined abnormality eliminating the stock of parts and equipment required for branch or warehouse (405), from among a plurality of branch offices and warehouses with parts inventory , close to the abnormality occurrence location, and inventory to determine a predetermined condition is satisfied branch offices and warehouses said like more than a predetermined number (406). 次に、その在庫数を調べる(40 Next, determine the number of its stock (40
7)。 7). さらに、決定した支社、倉庫から異常状態発生場所へ必要な部品や機器を送るに要する時間を算出する Further, the determined branch, calculates the time required for sending the parts and equipment required from the abnormal condition occurrence location warehouse
(408)。 (408). 次に、第三の伝送路7を介して保守員の持つ保守員端末8の現在位置を求め(409)、各異常状態発生場所へ到達するに要する時間を求める(410)。 Then, the current position of the determined (409) of the maintenance staff terminal 8 with the maintenance personnel via the third transmission path 7, determine the time required to reach the abnormal state occurrence location (410). さらに、先に調べた昇降設備の利用者情報と異常状態の重要性、部品、機器の在庫数及び該部品、機器を送るに要する時間、保守員が急行するまでに要する時間等の情報を総合して、対応するに最適な保守員を決定し、同時に、 In addition, the overall significance of the user information and the abnormal state of the lifting equipment that were examined earlier, parts, inventory of equipment and the part, the time required to send the equipment, the information such as the time required for the maintenance person to express to, to determine the best maintenance personnel corresponding to, at the same time,
複数の異常発生場所へ向かう順序を決定する(411)。 It determines the order toward the plurality of abnormality occurrence location (411).
決定した支所、倉庫へは異常発生場所へ必要な部品、機器を発送するように第二の伝送路5を介して指示する Determined branch, parts needed to congenital malformations place to the warehouse, and instructs via the second transmission path 5 so as to route the device
(412)。 (412).

【0029】さらに、第三の伝送路7を介して、対応者と決定した保守員に、異常状態の発生場所、向かう順序、状況分析結果、必要な部品、機器とその発送元及び異常状態発生場所への到着時間情報を伝送する(41 Furthermore, via a third transmission line 7, the responders and the determined maintenance personnel, place of occurrence of the abnormal state, toward order, situation analysis, parts required, equipment and its dispatch and abnormal conditions occur to transmit the arrival time information to the location (41
3)。 3).

【0030】上記重要度の決定に当っては、異常の種類、例えば、(1)閉じ込め事故を最優先し、次に(2)休止事故、最後に(3)運転を継続しているが異常を示す信号を発しているエレベータ設備といったように順位付けを行う。 [0030] The hitting the determination of the severity, the type of abnormality, for example, (1) confining the highest priority on accident, then (2) resting accident, finally (3) continues operating anomalies performing ranking as such elevator installation are emitting signals indicating.

【0031】本実施例によれば、広域災害やこれによる広域停電などで複数の昇降設備が異常状態となった場合にも、予め入力された昇降設備の利用者情報と異常状態の重要性をもとに適切な順序で、適した保守員が迅速に対応することが可能になる。 According to the present embodiment, the importance of the user information and the abnormal state of the well, previously inputted lifting equipment when a plurality of lifting equipment etc. wide power outage with a wide disaster or which becomes abnormal state based on in the correct order, suitable maintenance personnel is able to respond quickly.

【0032】本実施例では、同時に多発した異常状態を受信するとして説明したが、順次異常状態を受信するような場合には、受信した異常状態発生数が所定値を超えた時点で、図4の動作をやり直し、向かう順序を決め直すようにすれば良い。 [0032] In this embodiment, at the time has been described as receiving an abnormal state in which multiple simultaneous, in the case to receive a sequential abnormal state, the abnormal state number generated received exceeds a predetermined value, Fig. 4 Redo the operation may be so again determine the order going.

【0033】図5は、本発明の他の実施例による昇降設備の保守管理システムの全体構成図であり、特に、異常状態を昇降設備1に設置された遠隔監視装置2で分析する場合の構成図である。 FIG. 5 is an entire configuration diagram of a maintenance management system of the lifting equipment according to another embodiment of the present invention, in particular, configuration when analyzed by the remote monitoring device 2 installed an abnormal condition in the lifting equipment 1 it is a diagram. 図1と同一符号は同一物を表し、説明を省略する。 Figure 1 and the same reference numerals represent the same components, the description thereof is omitted. 遠隔監視装置2内に、故障分析部21と故障分析用データベース22を持ち、遠隔監視装置2内で故障の分析結果を求め、これを監視センタ4に送ること、また、第四の伝送路9を介して保守員の持つ保守員端末8に直接分析結果を送ること以外は図1と同様である。 The remote monitoring device 2 has a failure analyzing unit 21 failure analysis database 22, obtains the analysis result of the failure in the remote monitoring device 2, it sends it to the monitoring center 4 and the fourth transmission path 9 except sending the direct analysis result to the maintenance personnel terminal 8 with the maintenance personnel via is the same as that shown in FIG.

【0034】この実施例においては、エレベータ等の昇降設備1の保守作業を支援する保守管理システムにおいて、前記昇降設備1に備えられその異常を通報する手段(遠隔監視装置)2と、保守員が携帯し又は保守員の乗車する移動体に備えられた遠隔通信手段(保守員端末) [0034] In this embodiment, in the maintenance management system to support the maintenance of the elevator installation 1 of elevators, etc., and means (remote monitoring device) 2 to report the lifting equipment 1 includes is the abnormality, the maintenance personnel mobile or remote communication means provided in the moving body to ride maintenance personnel (maintenance staff terminal)
8と、監視センタ4に設けられ,前記遠隔通信手段8の位置を検出する手段(41の処理)と、昇降設備1毎の優先度を含む情報を記憶する手段(データベース)42 8, provided in the monitoring center 4, wherein the means for detecting the position of the remote communication means 8 (process 41), means for storing information including a priority for each lifting equipment 1 (database) 42
と、前記通報手段2及び前記位置検出手段(41の処理)からの情報に基き対応する昇降設備の保守作業等を行う保守員を決定する手段(41の処理)と、その保守作業等に使用できる部品を検索する手段(41の処理) When, a means (process 41) to determine the maintenance personnel performing lifting equipment maintenance etc. corresponding basis of information from said notification means 2 and the position detecting means (process 41), using its maintenance, etc. means for retrieving the part which can be (process 41)
と、この検索手段により検索した部品を前記昇降設備1 When the lifting equipment parts searched by the search means 1
の設置されたビル又はその地域に発送手配する手段(4 Installed in buildings or ships arrange means in the area of ​​(4
1の処理)と、前記遠隔通信手段8を通して前記保守員に前記保守作業等に向かう順序と発送部品の到着時間を含む指示を伝達する手段(41の処理)と、前記昇降設備1に備えられその異常に関する情報を前記遠隔通信手段8を通して前記保守員に伝達する手段(遠隔監視装置)2を備えている。 A first processing), the a means for transmitting an instruction including remote communication means 8 the maintenance personnel the maintenance work and the like the order toward the sending component arrival time through (process 41), provided in the lifting equipment 1 and a means (remote monitoring device) 2 which transmits information about the abnormality in the maintenance personnel through the remote communication means 8.

【0035】本実施例によれば、前述した実施例の効果に加え、故障の分析結果等異常状態解消に必要なデータを監視センタ4を介すること無く保守員が入手できるので、監視センタ4の負荷を下げる事が可能になり、同時に監視センタ4との通信が不可能な場合でも、確実に保守員が情報の入手を行うことが可能になる。 According to the present embodiment, in addition to the effects of the above-described embodiment, since no maintenance personnel to data necessary for analysis such as the abnormal state eliminating the failure through the monitoring center 4 are available, the monitoring center 4 it becomes possible to lower the load, even when it can not communicate with the monitoring center 4 at the same time, ensures the maintenance personnel becomes possible to obtain the information. すなわち、 That is,
故障した保守員に対してその状況を詳しく知らせることができれば、復旧は早くなる。 If it is possible to inform the details of the situation for the failed maintenance personnel, recovery is faster. この実施例の場合、特にビル内の高い位置になると、一般公衆回線は通じなくなることが多く、逆に、保守員は故障したエレベータの制御装置に近づいている場合が多い。 In this embodiment, when especially a high position of a building, public telephone line is often no longer leads, conversely, maintenance personnel often approaching the control device of the failed elevator. したがって、エレベータ制御装置の近くに設けられた遠隔監視装置2から、 Therefore, from the remote monitoring device 2 provided in the vicinity of the elevator control device,
保守員の携帯する端末8に向けて故障の詳細を伝送できる公算が高く、これによってさらに復旧を早めることができる。 Mobile To likelihood capable of transmitting the details of the failure to the terminal 8 of the maintenance personnel is high, whereby it is possible to further accelerate the recovery.

【0036】 [0036]

【発明の効果】本発明によれば、保守部品が必要な場合にも、迅速な対応が可能となる。 According to the present invention, when the maintenance parts are required also, quick response is possible.

【0037】また、本発明の他の特徴によれば、広域停電などで複数の地点の昇降設備に対処する必要がある場合に、事前に決められた重要度評価により適切な優先順位に基いて復旧作業に向かうことが可能となる。 [0037] According to another aspect of the present invention, when it is necessary to deal with the lifting equipment of a plurality of points in such a wide area power outage, based on an appropriate priority by importance evaluation prearranged We are possible towards the restoration work.

【図面の簡単な説明】 BRIEF DESCRIPTION OF THE DRAWINGS

【図1】本発明の一実施例による昇降設備の保守管理システムの全体構成図である。 1 is an overall configuration diagram of a maintenance management system of the lifting equipment according to an embodiment of the present invention.

【図2】本発明の第1の実施例による動作を示すフローチャートである。 2 is a flowchart illustrating an operation according to a first embodiment of the present invention.

【図3】本発明の第2の実施例により部品を送る場合の詳細フローチャートである。 The second embodiment of the present invention; FIG is a detailed flowchart for sending the parts.

【図4】本発明の第3の実施例により急行順序を決める場合のフローチャートである。 The third embodiment of the present invention; FIG is a flowchart for determining the express order.

【図5】本発明の他の実施例による昇降設備の保守管理システムの全体構成図である。 Figure 5 is an overall configuration diagram of a maintenance management system of the lifting equipment according to another embodiment of the present invention.

【符号の説明】 DESCRIPTION OF SYMBOLS

1…昇降設備、2…遠隔監視装置(通報手段)、21… 1 ... lifting equipment, 2 ... remote monitoring device (notification means), 21 ...
故障分析部、22…故障分析用データベース、3,5, Failure analysis section, 22 ... failure analysis for the database, 3, 5,
7,9…伝送路、4…監視センタ、41…管理システム、42…データベース、6…各支社,倉庫、8…保守員端末。 7,9 ... transmission line, 4 ... monitoring center, 41 ... management system, 42 ... database, 6 ... each branch office, warehouse, 8 ... maintenance staff terminal.

フロントページの続き (72)発明者 石川 浩二 茨城県ひたちなか市堀口832番地の2 日 立水戸エンジニアリング株式会社内 (72)発明者 高橋 裕智 茨城県ひたちなか市堀口832番地の2 日 立水戸エンジニアリング株式会社内 Fターム(参考) 3F303 BA01 DA08 DC34 EA03 EA08 FA01 FA14 3F304 BA01 BA26 ED18 Of the front page Continued (72) inventor 2 days standing Mito engineering within the Corporation of Koji Ishikawa Hitachinaka City, Ibaraki Prefecture Horiguchi address 832 (72) inventor Takahashi HiroshiSatoshi 2 days standing Mito Engineering Co., Ltd. of Hitachinaka City, Ibaraki Prefecture Horiguchi address 832 the internal F-term (reference) 3F303 BA01 DA08 DC34 EA03 EA08 FA01 FA14 3F304 BA01 BA26 ED18

Claims (10)

    【特許請求の範囲】 [The claims]
  1. 【請求項1】エレベータ等の昇降設備の保守作業を支援する保守管理システムにおいて、前記昇降設備に備えられその異常を通報する手段と、保守員が携帯し又は保守員の乗車する移動体に備えられた遠隔通信手段と、監視センタに設けられ,前記遠隔通信手段の位置を検出する手段と、昇降設備毎の優先度を含む情報を記憶する手段と、前記通報手段及び前記位置検出手段からの情報に基き対応する昇降設備の保守作業等を行う保守員を決定する手段と、その保守作業等に使用できる部品を検索する手段と、この検索手段により検索した部品を前記昇降設備の設置されたビル又はその地域に発送手配する手段と、前記遠隔通信手段を通して前記保守員に前記保守作業等に向かう順序を含む指示を伝達する手段を備えたことを特徴とする昇降 1. A maintenance system for supporting maintenance of the lifting equipment elevators, etc., and means for flagging comprises is the abnormality in the elevator equipment, maintenance personnel with the mobile to ride portable or maintenance personnel a remote communication means associated, provided to the monitoring center, and means for detecting the position of said remote communication means, means for storing information including a priority for each lifting equipment, from the notification means and said position detecting means means for determining a maintenance personnel performing maintenance work or the like of the corresponding lifting equipment based on information, means for retrieving the part which can be used for the maintenance work, etc., the retrieved part is installed in the elevating equipment by this search means a building or ship arrange means in the area, the elevation, characterized in that it comprises means for transmitting the instruction including the sequence toward the maintenance work such as the maintenance personnel through the remote communication means 備の保守管理システム。 Bei of maintenance management systems.
  2. 【請求項2】エレベータ等の昇降設備の保守作業を支援する保守管理システムにおいて、前記昇降設備に備えられその異常を通報する手段と、保守員が携帯し又は保守員の乗車する移動体に備えられた遠隔通信手段と、監視センタに設けられ,前記通報手段からの情報に基き対応する昇降設備の保守作業等に使用できる部品を検索する手段と、この検索手段により検索した部品を前記昇降設備の設置されたビル又はその地域に発送手配する手段を備えたことを特徴とする昇降設備の保守管理システム。 2. A maintenance management system to support the maintenance of the elevator equipment elevators, etc., and means for flagging comprises been the abnormality in the elevator equipment, maintenance personnel with the mobile to ride portable or maintenance personnel a remote communication means associated, provided to the monitoring center, means for retrieving the part that can be used for lifting equipment maintenance work and the like corresponding to based on information from the notification means, the lifting equipment parts searched by the search means maintenance management system of lifting equipment, characterized in that it includes the installation has been a building or shipping arrange means in the area of.
  3. 【請求項3】請求項2において、前記発送手配した部品の到着時間を、前記遠隔通信手段を通して前記保守員に伝達する手段を備えたことを特徴とする昇降設備の保守管理システム。 3. The method of Claim 2, the maintenance management system of the elevator equipment, characterized in that the arrival time of the components described above dispatch arrangements, comprising means for transmitting to the maintenance personnel via the remote communication means.
  4. 【請求項4】エレベータ等の昇降設備の保守作業を支援する保守管理システムにおいて、前記昇降設備に備えられその異常を通報する手段と、保守員が携帯し又は保守員の乗車する移動体に備えられた遠隔通信手段と、監視センタに設けられ,前記遠隔通信手段の位置を検出する手段と、昇降設備毎の優先度を含む情報を記憶する手段と、前記通報手段及び前記位置検出手段からの情報に基き対応する昇降設備の保守作業等を行う保守員を決定する手段と、前記優先度に基き前記保守作業等に向かう順序に関する指示を前記遠隔通信手段を通して前記保守員に伝達する手段を備えたことを特徴とする昇降設備の保守管理システム。 4. A maintenance management system for supporting maintenance of the lifting equipment elevators, etc., and means for flagging comprises is the abnormality in the elevator equipment, maintenance personnel with the mobile to ride portable or maintenance personnel a remote communication means associated, provided to the monitoring center, and means for detecting the position of said remote communication means, means for storing information including a priority for each lifting equipment, from the notification means and said position detecting means and means for determining a maintenance person to perform lifting equipment maintenance work and the like corresponding to based on the information, the means for transmitting an indication of the order toward the maintenance work or the like based on the priority to the maintenance personnel via the remote communication means maintenance management system of lifting equipment, characterized in that was.
  5. 【請求項5】エレベータ等の昇降設備の保守作業を支援する保守管理システムにおいて、前記昇降設備に備えられその異常を通報する手段と、保守員が携帯し又は保守員の乗車する移動体に備えられた遠隔通信手段と、監視センタに設けられ,前記通報手段からの情報に基き対応する昇降設備の保守作業等を行う保守員を決定する手段と、前記昇降設備に備えられ前記遠隔通信手段を通して前記保守員に前記異常に関する情報を伝達する手段を備えたことを特徴とする昇降設備の保守管理システム。 5. The maintenance system supporting maintenance of the lifting equipment elevators, etc., means for flagging comprises been the abnormality in the elevator equipment, maintenance personnel with the mobile to ride portable or maintenance personnel a remote communication means associated, provided to the monitoring center, means for determining a maintenance person to perform lifting equipment maintenance work and the like corresponding to based on information from the notification means, through the remote communication means provided in the lifting equipment maintenance management system of the elevator equipment, characterized in that it comprises means for transmitting information about the abnormality in the maintenance personnel.
  6. 【請求項6】エレベータ等の昇降設備の保守作業を支援する保守管理方法において、前記昇降設備側からその異常を通報するステップと、監視センタにおいて前記通報に基き対応する昇降設備の保守作業等に使用できる部品を検索するステップと、検索した部品を前記昇降設備の設置されたビル又はその地域に発送手配するステップを含むことを特徴とする昇降設備の保守管理方法。 6. A maintenance method for supporting maintenance of the lifting equipment elevators, etc., a step of notifying the abnormality from the lifting equipment side, the lifting equipment maintenance work and the like corresponding to based on the notification in the monitoring center step a maintenance management method of the elevator equipment, which comprises a installed buildings or ships arrange steps in the area of ​​the lifting equipment the retrieved part to search for parts that can be used.
  7. 【請求項7】請求項6において、前記発送手配した部品の到着時間を、通信手段を通して保守員に伝達するステップを含むことを特徴とする昇降設備の保守管理方法。 7. The method of claim 6, wherein the dispatch arrangements with parts of the arrival time, the maintenance management method for lifting equipment, characterized in that it comprises the step of transmitting through the communication means to the maintenance personnel.
  8. 【請求項8】エレベータ等の昇降設備の保守作業を支援する保守管理方法において、前記昇降設備側からその異常を通報するステップと、監視センタにおいて保守員の持つ遠隔通信手段の位置を検出するステップと、昇降設備毎の優先度を含む情報を記憶するステップと、前記通報及び前記位置検出情報に基き対応する昇降設備の保守作業等を行う保守員を決定するステップと、前記優先度に基き前記保守作業等に向かう順序に関する指示を前記遠隔通信手段を通して前記保守員に伝達するステップを含むことを特徴とする昇降設備の保守管理方法。 8. A maintenance method for supporting maintenance of the lifting equipment elevators, etc., a step of notifying the abnormality from the lifting equipment side, the step of detecting the position of the remote communication means having the maintenance personnel in the monitoring center When the step of storing information including a priority for each lifting equipment, determining a maintenance person to perform lifting equipment maintenance work and the like corresponding to based on the notification and the position detection information, the based on the priority maintenance method of lifting equipment, characterized in that it comprises an indication about the sequence toward the maintenance work such step of transferring to the maintenance personnel via the remote communication means.
  9. 【請求項9】エレベータ等の昇降設備の保守作業を支援する保守管理方法において、前記昇降設備側からその異常を通報するステップと、前記通報に基き対応する昇降設備の保守作業等を行う保守員を決定するステップと、 9. A maintenance method for supporting maintenance of the lifting equipment elevators, etc., maintenance personnel perform the steps of reporting the abnormality from the lifting equipment side, the lifting equipment maintenance work and the like corresponding to based on the notification determining a,
    前記保守作業等に向かうべき複数の昇降設備の順序に関する指示を通信手段を通して前記保守員に伝達するステップを含むことを特徴とする昇降設備の保守管理方法。 Maintenance method of lifting equipment, characterized in that it comprises a step of communicating to the maintenance personnel via communication means an instruction regarding the order of a plurality of lifting equipment to be directed to the maintenance work or the like.
  10. 【請求項10】エレベータ等の昇降設備の保守作業を支援する保守管理方法において、前記昇降設備側からその異常を通報するステップと、監視センタにおいて保守員の持つ遠隔通信手段の位置を検出するステップと、前記通報及び前記位置検出情報に基き対応する昇降設備の保守作業等を行う保守員を決定するステップと、前記昇降設備側から前記遠隔通信手段を通して前記保守員に前記異常に関する情報を伝達するステップを含む事を特徴とする昇降設備の保守管理方法。 10. A maintenance method for supporting maintenance of the lifting equipment elevators, etc., a step of notifying the abnormality from the lifting equipment side, the step of detecting the position of the remote communication means having the maintenance personnel in the monitoring center When, transmit determining a maintenance person to perform lifting equipment maintenance work and the like corresponding to based on the notification and the position detection information, the information about the abnormality in the maintenance personnel through the remote communication means from the lifting equipment-side maintenance method of lifting equipment, characterized in that it comprises the step.
JP2001050481A 2001-02-26 2001-02-26 System/method of maintenance control for lift equipment Pending JP2002255465A (en)

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