JP2001092736A - Device for processing order reception information and storage medium with order reception information processing program stored therein - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow an order reception information processor for performing order reception processing for a product, etc., to simply and also easily perform an order reception processing job that utilizes an e-mail. SOLUTION: When a host telephone set 1 receives a request mail for an ordering slip from a guest telephone set 2, the data of the ordering slip stored in an ordering slip storing part is transmitted to the set 2 by a short mail. When the set 2 receives an ordering data mail which is prepared according to the ordering slip with the address and name of an ordering source, an ordered item, etc., inputted and transmitted by the short mail, an order reception list composed of the address, name and ordered item described in the ordering data is generated and displayed by an order receiving list displaying part. Thus, it is possible to perform a simple and easy order receiving service by utilizing an e-mail even without opening a homepage by the Internet.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order information processing apparatus for performing order processing of goods and the like by electronic mail and a storage medium storing an order information processing program.

[0002]

2. Description of the Related Art In recent years, e-mails have become popular, and there are two types of e-mails: Internet mail using the Internet and short mail using a short message provided by a mobile phone communication company.

[0003] In order to perform Internet mail, not only is it not only a contract with a telecommunications company, but also a procedure such as a contract with a provider company that provides Internet connection services is inconvenient, and the mail protocol is complicated. Since TCP / IP is used, there are drawbacks such as an increase in the cost of a mail device.

[0004] On the other hand, short message mail requires only a contract with a telecommunications company, and a simple mail protocol is used.
There are advantages such as the low cost of the mail device, and it has been rapidly spreading in the market recently.

[0005]

However, although such a short message mail can transmit and receive text data, its use is simple, such as sending or receiving a simple text mail and reading it. The application is limited compared to the Internet mail.

[0006] In recent years, services such as mail order sales have begun on Internet homepages and the like. Orders for products in these mail order services can be ordered directly on the homepage or ordered by e-mail, and unlike phone orders, there is no need to worry about the absence of the person in charge and the freedom to order. Because it is possible to process orders one-sidedly at a reasonable time, it is very easy and easy to use and shows a huge spread.

[0007] Such a sales service using the Internet is attractive to users, but on the service side, it is necessary to open a homepage or introduce a PC in a store to operate and maintain the PC. Must. Therefore, commercial companies that handle a wide variety of products in a wide area have great merits, but they can be used in real-time only in local areas, for example, they can be used to provide food delivery services at town restaurants. There is a problem that it is difficult to introduce it to a private store that provides various products.

The present invention has been made in view of the above-mentioned problems, and stores an order information processing apparatus and an order information processing program capable of easily and easily performing an order processing operation using electronic mail. It is an object of the present invention to provide a storage medium that has been used.

[0009]

That is, an order receiving information processing apparatus according to a first aspect of the present invention comprises: an order slip storing means for storing order slip data; a mail sending / receiving means for sending / receiving mail; Means for receiving an order slip request mail by the means, an order slip reply means for returning the order slip data stored in the order slip storage means to the request source of the order slip by the mail transmitting / receiving means, When an e-mail of order data based on the order form is received by the e-mail transmitting / receiving means, an order display means for displaying the received order data is provided.

[0010] In such an order receiving information processing apparatus, when an order form request mail is received by the mail transmitting / receiving means,
The data of the order form stored in the order form storage means is returned to the requester of the order form by the mail transmitting / receiving means,
When an e-mail of the order data based on the order form is received by the e-mail transmission / reception means, the received order data is displayed by the order display means, so that a simple and easy order reception service using e-mail can be performed. Will be.

The order information processing apparatus according to a second aspect of the present invention is the order information processing apparatus according to the first aspect, wherein the order form storage means associates the order form data with order conditions. Order slip storage means for storing
When an e-mail of order data based on the order form is received by the e-mail transmitting / receiving means, it is determined whether or not the content of the received order data conforms to the order condition stored in the order form storage means. And determining whether the received order data is compatible with the order conditions stored in the order form storage means. It is an order display means for displaying data.

In this order receiving information processing apparatus, when the mail transmitting / receiving means receives the mail of the order data based on the order slip, the contents of the received order data are stored in the order slip storage means. It is determined whether or not the conditions are met. If it is determined that the contents of the received order data satisfy the order conditions, the received order data is displayed by the order display means, so that it is difficult to receive an order. Thus, it is possible to prevent the receipt of the order data.

An order information processing apparatus according to a third aspect of the present invention is the order information processing apparatus according to the first aspect, and further stores past order data displayed by the order display means. When the order history storage means and the mail transmission / reception means receive the mail of the order data in which the content of at least one item based on the order form is omitted, the omitted item of the omitted order data is received. Order data restoring means for restoring the contents of the order based on the past order data stored in the order history storage means, wherein the order display means comprises: If an e-mail of order data not omitted is received, the received order data is displayed, and the e-mail transmitting / receiving means An order display means for displaying the order data restored by the order data restoring means when an e-mail of the order data in which at least one item based on the note is omitted is received. .

In this order receiving information processing apparatus, when the mail transmitting / receiving means receives the mail of the order data in which the content of at least one item based on the order slip is omitted, the omitted order data is omitted. The content of the item is restored based on the past order data stored in the order history storage means, and the restored order data is displayed by the order display means. Can be simplified.

According to a fourth aspect of the present invention, there is provided the order information processing apparatus according to the first aspect, wherein the received order data is further displayed by the order display means. In this case, there is provided a confirmation mail returning means for returning a confirmation mail indicating that the order data has been received to the orderer of the order data by the mail transmitting / receiving means.

In such an order receiving information processing apparatus, when the order data received is displayed by the order display means, a confirmation mail indicating that the order data has been received is sent by the mail transmitting / receiving means to order the order data. Since the reply is sent back to the origin, the acceptance of the order can be confirmed at the order origin.

According to a fifth aspect of the present invention, there is provided an order receiving information processing apparatus according to any one of the first to fourth aspects, wherein the mail transmitted / received by the mail transmitting / receiving means is short-circuited. If it is a message mail and the data length of the mail to be sent / received is longer than the preset maximum data length of the short message mail,
The mail to be transmitted and received is characterized in that it is divided and transmitted and received within the range of the maximum data length.

In this order receiving information processing apparatus, if the data length of the mail to be transmitted / received is longer than the preset maximum data length of the short message mail, the mail to be transmitted / received is within the range of the maximum data length. The order reception service using the short message mail can be realized regardless of the contents of the order data.

[0019]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is an external view showing the equipment configuration of an order processing system according to an embodiment of an order receiving information processing apparatus according to the present invention. FIG. 1A shows a host telephone 1, and FIG. It is.

This order processing system is provided with a host telephone 1 arranged at a merchandise order receiving source such as a store and a guest telephone 2 owned by an ordering source serving as a customer. A stationary telephone is used, and the host telephone 1 has a key input unit 1a,
A handset 1b and a touch panel type large liquid crystal display 1c are provided. As the guest telephone 2, for example, a portable telephone (mobile telephone) is used, and the key input unit 2 is used.
a, a transmission / reception unit 2b1, 2b2, and a liquid crystal display unit 2c.

In this order processing system, order slip data having a predetermined format is registered and set in the host telephone 1, and this order slip data is received in response to an order slip request mail from the guest telephone 2. It is read out and transmitted to the guest telephone 2 as an order slip mail. In the guest telephone 2, the order data is input and generated according to the order form data transmitted from the host telephone 1, and is returned to the host telephone 1 as an order data mail. Then, in the host telephone 1, the order data returned from the guest telephone 2 is displayed as an order list, and the order is accepted.

FIG. 2 is a block diagram showing an electronic circuit constituting the host telephone 1 and the guest telephone 2.

The electronic circuit of the telephone includes a control unit (CPU) 11 which is a computer.

The control section (CPU) 11 responds to an input operation signal from an input section 12 (key input section 1a or 2a) by a telephone control program stored in a storage device 13 in advance or an external device such as a memory card. A telephone control program read from the recording medium 14 into the storage device 13 via a card slot (not shown), or a telephone control program read from an external computer terminal via the communication control unit 15 via a public telephone line into the storage device 13. The program is started and the operation of each part of the circuit is controlled using the RAM 16 as a work memory.

The control unit (CPU) 11 includes the input unit 1
2. In addition to the storage device 13, the communication control unit 15 and the RAM 16 being connected, a voice input / output unit 17 (transmitter / receiver 1b and transmitter / receiver units 2b1, 2b2) and a display unit 18 (large liquid crystal display unit 1c and liquid crystal display unit 2c) Is connected.

The telephone control programs stored in the storage device 13 in the electronic circuit of the host telephone 1 include a call control, a call control program, and a transmission / reception control program which are ordinary call control, and a program from the guest telephone 2. Sending (replying) an order form mail in response to the order form request mail, receiving an order in response to the order data mail from the guest telephone 2,
A mail processing program for performing registration, determination of errors, creation and transmission of error mails, and creation of an order list according to order data mails from the guest telephone 2;
A list display processing program for performing display and creation and transmission of an order confirmation mail is prepared.

On the other hand, the telephone control program stored in the storage device 13 in the electronic circuit of the guest telephone 2 includes a call control, call control program, transmission / reception control program, etc., which are call control for ordinary mobile phones, and the like. An order form request processing program for transmitting an order form request mail, and an order processing program for creating and transmitting an order data mail corresponding to the order form data mail from the host telephone 1 are prepared.

FIG. 3 is a block diagram showing a configuration of an operation function accompanying execution of the mail processing program and the list display processing program of the host telephone 1.

In the functional blocks of the operation functions of the host telephone 1, the corresponding components of the telephone circuit in FIG. 2 are indicated by reference numerals in parentheses.

The order form input unit 21 is used to input order form data (see FIGS. 5 and 6) in a format preset by a business providing an order service using electronic mail. The order form data input by the order form input unit 1 is stored in the order form storage unit 22.

The order form issuing unit 23 issues the order form data stored in the order form storage unit 22 in response to the order form request mail from the guest telephone 2 determined by the mail determining unit 24.

The order form processing unit 25 determines in advance the order form mail stored in the order form storage unit 22 for the order data mail from the guest telephone 2 determined by the mail determining unit 24. Filter (condition) [Fig.
6]]. If not, an error is notified to the error mail generator 26 to generate an error mail to the guest telephone 2, and if not, the order is placed. The data is stored in the order form database 27 as the history of the order form received from the guest telephone 2, and is displayed as an order list on the order list display unit 28.

The reception input unit 29 receives, rejects, and rejects the order list displayed on the order list display unit 28.
Inputs such as processed, and the error mail generation unit 2
Then, an acceptance confirmation mail, a rejection mail, and the like are generated through 6.

The telephone transmission / reception unit 30 transmits and receives an e-mail to and from the guest telephone 2 via a public telephone line.

The mail control unit 31 is connected to the telephone transmitting / receiving unit 30.
Sends the received mail from the guest telephone 2 to the mail determining unit 24,
The transmission / reception unit 30 causes the transmission / reception unit 30 to transmit the transmission mail to the guest telephone 2 given from the error mail generation unit 26.

FIG. 4 is a block diagram showing a configuration of an operation function associated with execution of the order processing program in the guest telephone 2.

In the functional blocks of the operation function of the guest telephone 2, the corresponding components of the telephone circuit in FIG. 2 are indicated by reference numerals in parentheses.

The user data input section 41 is for inputting the user's own address, name, and telephone number. The user data input by the user data input section 41 is as follows.
It is stored and registered in the user data storage unit 42.

The order form request mail pattern storage unit 43
A predetermined mail pattern for requesting an order slip from the host telephone 1 is stored.

The slip counter 44 stores the guest telephone 4
4. Each time order data is created and transmitted according to 4, the number of orders
That is, the number of order slips is counted.

The packet symbol generator 45 generates a packet symbol to be added to the end of order data transmitted from the guest telephone 2 to the host telephone 1.

The mail editing section 46 adds the telephone number of the user data stored in the user data storage section 42 to the order form request mail pattern stored in the order form request mail pattern storage section 43 and places an order. It edits and generates a vote request mail, or edits and generates order data by adding the user data and selecting an order item based on the order slip stored in the order slip database 47 by a reply mail from the host telephone 1.

The telephone transmission / reception unit 48 transmits and receives an e-mail to and from the host telephone 1 via a public telephone line.

The mail control unit 49 includes the mail editing unit 4
6 transmits the order slip request mail and order data mail edited and generated to the host telephone 1 by the telephone transmitting / receiving unit 48, and sends the order slip mail from the host telephone 1 received by the telephone transmitting / receiving unit 48 to the order slip database 47. When transmitting the order data mail, the count data of the number of order slips by the slip counter 44 and the packet symbol generated by the packet symbol generator 45 are added to the order data mail. Sent.

FIG. 5 is a diagram showing a format of an order form input by the order form input unit 21 of the host telephone 1.

The order form is entered and registered by the business entity that provides the order service. The order form is provided with an order form number corresponding to the type of the order form. Discrimination at the time of editing the order slip and the like thereafter is achieved.

As shown in FIG. 5, the items of the order form include:
There are "address", "name", "telephone number", "date", "order", and the like, and these items are arbitrarily determined by the user of the host telephone 1, that is, the shopkeeper in this embodiment. The attribute of the order slip indicates the attribute of the data value inputted in the guest telephone 2 which is the ordering source for each item, and is set as text, numeral, selected numeral (product number), date and time, etc. It is used for registration control of the order form in the order form database 27 and control of setting of a filter (condition). "Value" at the right end of the order form format in the figure
An example of a specific order data value on the guest phone 2 side is described in the item.

Next, the operation of the order processing system having the above configuration will be described.

First, a merchant who is a user of the host telephone 1 determines the items of the order slip, and the order provider provides the order slip with data consisting of "items", "attributes", and "filters (conditions)". It is input from the order form input unit 21 and registered in the order form storage unit 22.

The input of order form data by the order service provider may be performed by using data transmission via a public telephone line.

FIG. 6 is a diagram showing a specific example of an order form registered in the order form storage unit 22 of the host telephone 1.

In this order form, the symbol “＠” described in the item “order item” indicates that the guest telephone 2
Means that a plurality of the ordered items may be selected.

When the order form is registered in the host telephone 1 in this way, for example, according to the condition of the address set as the filter (condition), an advertisement in the service area where the order can be received is carried out, and the guest telephone 1 is registered. The service start is notified to the owning customer user.

On the other hand, the customer user who owns the guest telephone 2 inputs his / her own address, name and telephone number through the user data input section 41, and the user data storage section 4
Store it in 2.

FIG. 7 is a flow chart showing the order slip request processing by the guest telephone 2.

FIG. 8 is a flowchart showing the mail processing by the host telephone 1.

FIG. 9 is a flowchart showing an ordering process by the guest telephone 2.

FIG. 10 is a flowchart showing a list display process by the host telephone 1.

FIG. 11 is a view showing an order form request mail transmitted to the host telephone 1 in accordance with the order form request processing of the guest telephone 2.

When the guest telephone 2 is set to the order slip request mode (step S1), when an operation of making a call to the host telephone 1 of the store that has advertised the start of the order service is performed (step S2). The mail editing unit 46 reads out the format data of the order request mail stored in the order request mail pattern storage unit 43 and the “telephone number” of the user data stored in the user data storage unit 42. As shown in FIG. 11, an order slip request mail in which the telephone number “080-551-12334” of the user is incorporated is edited and created, and the mail is transmitted from the mail control unit 49 via the telephone transmission / reception unit 48 via a public telephone line. It is transmitted by short mail to the host telephone 1 (step S3).

FIG. 12 is a diagram showing an order form mail transmitted to the guest telephone 2 in accordance with the mail processing of the host telephone 1.

In the mail processing mode of the host telephone 1, the order form request mail transmitted as a short mail from the guest telephone 2 is received by the telephone transmitting / receiving section 30, and is transmitted to the mail determining section 24 via the mail control section 31. When sent,
It is determined that the content of the received mail is an order form request mail, and an order form request signal is supplied to the order form issuing unit 23 (step A1).

Then, the order form issuance section 23 reads out the order form data registered in the order form storage section 22 and generates an order form mail as shown in FIG. The short mail is transmitted to the guest telephone 2 connected via the public telephone line via the telephone transmitting / receiving section 30 (step A2).

In the order slip mail shown in FIG. 12, the telephone number “090-111-11111” of the host telephone 1 is displayed.
Is a slip number given by the order service provider, and the attribute of the item is described in [] following each item. Note that filter (condition) information is not transmitted in the order slip mail to the guest telephone 2.

When an order form mail is received from the host telephone 1 to the telephone transmitting / receiving section 48 of the guest telephone 2 by short mail, the data of the order form is transmitted to the mail control section 4.
9 to the order form database 47 for storage.

FIG. 13 is a diagram showing order data created in the order processing of the guest telephone 2.

FIG. 14 is a view showing an order data mail transmitted to the host telephone 1 in accordance with the order processing of the guest telephone 2.

In order to create order data in the guest telephone 2, the mail editor 46 selectively reads out the order form provided by the ordering store stored in the order form database 47 (step B1). ), The "Address", "Name" and "Phone numbers"
The user data stored in the user data storage unit 42 is sequentially read and input, and a desired product number is selectively input by a user operation in the item of “order item ＠” (step B2). ).

In this way, order data as shown in FIG. 13 is generated and sent to the mail control unit 49. in this case,
For example, the store to which the order is placed is a restaurant, and the item numbers {1, 3} selected and input in the item of "order item #" indicate {Ramen and Gyoza}, respectively.

When the order data is sent to the mail control unit 49, the telephone number "090-111-" of the host telephone 1 described at the head of the order data (see FIG. 13).
11111 ", a telephone call is made by the telephone transmission / reception unit 48, and instead of the telephone number of the host telephone 1, the order slip number" 080-55 "as shown in FIG.
An order data mail to which "1-12334001Z" is generated and added is created and transmitted to the host telephone 1 by short mail (steps B3 to B6).

At this time, the order data generated by the mail editing unit 46 is registered in the order form database 47 by identifying the order data generated based on different order forms.

FIG. 15 is a diagram showing the generated contents of the order slip number generated in the order processing of the guest telephone 2.

That is, as the order slip number,
The telephone number “080-551-12334” of the sender (ordering source) stored in the user data storage unit 42 is read, and the three-digit order slip issue number “001” which is the count data of the slip counter 44 is read out. ”Is added, and the packet symbol“ Z ”generated by the packet symbol generation unit 45 is further added. The packet symbol “Z” in this case indicates that the packet of the mail data is the last packet in the same mail.

FIG. 16 is a diagram showing an order data mail divided and transmitted to the host telephone 1 in the order processing of the guest telephone 2.

For example, when the guest telephone 2 transmits the order data mail, if the mail control unit 49 determines that the number of characters of the mail is large and exceeds the maximum possible number of characters for a short mail, as shown in FIG. The order data mail is transmitted as a short mail divided into packets (steps B5 → B7).

That is, the packet symbols generated by the packet symbol generator 45 are 0, 1, 2, 3,.
A, B,..., Z are generated in the order, and are added to the order slip number in the order mail data which is sequentially packetized in the mail control unit 49 and transmitted by short mail.

When the order data mail (see FIGS. 14 and 16) transmitted from the guest telephone 2 as a short mail is received by the telephone transceiver 30 of the host telephone 1, the order data mail is transmitted to the mail controller 31. Is transferred to the mail determining unit 24 to determine the mail, and is transferred to the order form processing unit 25. The order form processing unit 25 first identifies the order form number described at the top of the order data, and temporarily stores the order data mail until the mail of the last packet is received and transferred. And
When the order data mail is received and transferred up to the last packet, it is reconfigured as one order data, and the data value described in each item of the order data is stored in the order form storage unit 22 in advance. It is determined whether or not the filter (condition) of each item specified in (1) is satisfied (steps A3 to A6).

Specifically, for example, the address of the user of the guest telephone 2 input in the address item of the order data, that is, the address of the order source, is determined in the filter (condition) of the order slip (see FIG. 6). Whether or not the address is within the restricted range of the address area and the selection number of the ordered product entered in the item of the ordered product in the order data are defined in the filter (condition) of the order slip (see FIG. 6). It is determined whether the selected item is selected and input within the range of the selected item selection number.

Here, the data value described in each item of the order data received and transferred to the order form processing unit 25 is stored in the order form storage unit 22 in accordance with each filter specified by the order form stored in advance. If it is determined that the condition is met, the order data is stored in the order slip database 2
7 and transferred to the order list display unit 28. (Step A6 → A7).

At this time, the order data registered in the order form database 27 is based on the telephone number of the orderer on the order form number described at the top of the order form data. It is rewritten so as not to be performed.

On the other hand, the data value described in each item of the order data received and transferred to the order form processing unit 25 is
If it is determined in the order form storage unit 22 that each of the filters (conditions) specified in the order form stored in advance is not met, an error mail is generated by the error mail generating unit 26, and this error mail is sent to the mail. A reply is sent from the telephone transmitting / receiving unit 30 to the guest telephone 2 via the control unit 31 by short mail (step A6 → A8).

FIG. 17 is a view showing an order list displayed on the order list display section 28 of the host telephone 1.

That is, order data conforming to each filter (condition) specified in the order form is transferred from the order form processing section 25 to the order form database 27 and the order list display section 28 and newly registered. Then, the selection number input in the item of the order in the order data is converted into the name of the order. For example, as shown in FIG. 17, an unprocessed order in which the name, address, and order name of the orderer are arranged. It is displayed as a list (steps C1 to C3).

When the operation of "accept" is performed on the order list displayed on the order list display section 28 by the reception input section 29, a reception confirmation mail is generated and returned to the guest telephone 2, and The orderer is notified that the order from the guest telephone 2 has been accepted (step C4 → C5).

When the refining and delivery (delivery) of the order according to the order in the order list displayed on the order list display section 28 are completed, the operation of “processed” is performed by the reception input section 29. Is performed, the corresponding order data is deleted from the order list (step C6 → C7).

Also, in the case where the guest telephone 2 re-orders the host telephone 1 of the same store using the order data registered in the order database 47 with the generation and transmission of the order data mail in the previous order processing. In the order data read out from the order form database 47 to the mail editor 46 and displayed, only the data values of the items that need to be changed, specifically, the selection numbers of the ordered items are rewritten and corrected. The control unit 49 adds the count data of the slip counter 44 and the packet symbol of the packet symbol generation unit 45, and transmits the short mail from the telephone transmission / reception unit 48 to the host telephone 1 (steps B1 to B6 or B7).

FIG. 18 is a diagram showing an order data mail in the second order created and transmitted in the order processing in the guest telephone 2.

That is, when the order data for reordering is created and transmitted by using the previous order data registered in the order database 47, as shown in FIG. Even with the order data shown in the upper part, the order data mail actually transmitted from the telephone transmission / reception unit 48 to the host telephone 1 via the mail control unit 49 is obtained by rewriting the required order slip number and slip number at the head and rewriting. It is sent as an abbreviated order data mail shown in the lower part consisting only of the data value of the changed order item.

When the host telephone 1 receives an abbreviated order data mail by re-ordering using such registered order data, the order form processing unit 25
The telephone number of the ordering source is extracted from the ordering slip number described at the beginning of the abbreviation type ordering data, and the ordering data having the same ordering source telephone number that has been received and processed is searched from the ordering slip database 27. (Steps A3 → A4 → A9).

Here, when the order data which has been received and processed before is the same as the order source, is retrieved from the order form database 27, the data value of each item omitted in the abbreviated order data is replaced with the order value. It is restored based on the order data from the same order source retrieved from the vote database 27 (step A10 → A11), and is registered in the order list according to the same filter (condition) determination process as above (steps A5 to A7). And a list display process (steps C1 to C7) or an error mail creation / reply process (steps A6 to A7).

On the other hand, when receiving the abbreviated order data mail, if there is no order data already received and processed in the order form database 27 with the same ordering source, an error mail is generated by the error mail generating unit 26. Is returned to the guest telephone 2 (step A10 → A
12).

Therefore, according to the order processing system having the above structure, when the host telephone 1 receives the order form request mail from the guest telephone 2, the order form data stored in the order form storage unit 22 is stored. Is transmitted to the guest telephone 2 by a short mail. Then, according to the order form, the address, name,
When an order data mail created and transmitted by inputting an order item or the like is received by a short mail, an order list including the address, name, and order item described in the order data is generated by the order list display unit 28. Therefore, a simple and easy order reception service can be performed by using an e-mail without opening a homepage on the Internet.

Further, according to the order processing system having the above configuration, when the host computer 1 receives the order data mail transmitted from the guest computer 2, the order slip storage unit 2 receives the order data mail.
Based on the filters (conditions) for each item of the order form stored in 2 above, determine the suitability of the data entered in each item of the order data, such as regional restrictions on the ordering address and restrictions on the selection of ordered items. The order data is taken into the order list display section 28 only when it conforms, and is displayed as the order list. Therefore, it is possible to prevent in advance from receiving the order data for which it is difficult to receive the order.

Further, according to the order processing system having the above configuration, when the host telephone 1 receives an abbreviated order data mail using the previous order data from the guest telephone 2, it is registered in the order form database 27. The previously received and processed order data of the same order source is searched, and based on this, the data content of the omitted item of the abbreviated order data is supplemented and restored,
The transmission of the order data mail accompanying the re-order from the guest telephone 2 can be performed more easily and inexpensively.

Further, according to the order processing system having the above configuration, when the number of characters (data length) of the order data mail transmitted from the guest telephone 2 to the host telephone 1 exceeds the maximum number of characters specified by the short mail, Since the divided packetized order data is transmitted as a short mail, the simple and inexpensive order reception service using the short message mail can be realized regardless of the contents of the order data.

Further, according to the order processing system having the above-described configuration, the operation of "accept" is performed by the acceptance input unit 29 on the order data on the order list displayed on the order list display unit 28 of the host telephone 1. Then, an acceptance confirmation mail of the order data corresponding to the order data is generated and returned to the guest telephone 2 which is the ordering source. Therefore, it is determined that the host telephone 1 has received the order from the guest telephone 2. You can check with.

The method described in the above embodiment, namely, the order form request processing in the guest telephone 2 shown in the flowchart of FIG. 7, the mail processing in the host telephone 1 shown in the flowchart of FIG. 8, and the flowchart in FIG. The methods such as the order processing in the guest telephone 2 shown in the drawing and the list display processing in the host telephone 1 shown in the flowchart of FIG. 10 are executed by a computer as a program such as a memory card (ROM card, RAM card, etc.) It can be stored in an external recording medium 14 such as a magnetic disk (floppy disk, hard disk, etc.), an optical disk (CD-ROM, DVD, etc.), a semiconductor memory, and distributed. Then, the computer of the host telephone 1 or the guest telephone 2 reads each corresponding program stored in the external recording medium 14 into the storage device 13, and the operation is controlled by the read program. By implementing the various order processing functions described above, it is possible to execute the same processing by the above-described method.

The data of the program for realizing each of the above methods can be transmitted over a network (public line) in the form of a program code, and can be stored in a host telephone 1 or a guest telephone 2 connected to the network. The above-mentioned program data can be fetched by the communication control unit 15 to realize the various order processing functions described above.

[0100]

As described above in detail, the first aspect of the present invention is as follows.
According to the order receiving information processing apparatus according to the above, when the request mail of the order form is received by the mail transmitting / receiving means, the data of the order form stored in the order form storage means is transmitted to the request source of the order form by the mail transmitting / receiving means. When the e-mail transmitting / receiving means receives the e-mail of the order data based on the order form, the received order data is displayed by the order display means, so that the order can be easily and easily utilized by e-mail. Reception service can be performed.

According to the order receiving information processing apparatus of the second aspect of the present invention, when the mail of the order data based on the order slip is received by the mail transmitting / receiving means, the content of the received order data is replaced with the order. It is determined whether or not the order conditions stored in the vote storage means are met. If it is determined that the content of the received order data meets the order conditions, the received order data is displayed as an order display. Since it is displayed by the means, it is possible to prevent acceptance of order data for which it is difficult to receive an order.

Further, according to the order receiving information processing apparatus according to the third aspect of the present invention, when the mail transmitting / receiving means receives the mail of the order data in which the content of at least one item based on the order slip is omitted. The contents of the omitted items of the omitted order data are restored based on the past order data stored in the order history storage means, and the restored order data is displayed by the order display means. This makes it possible to simplify the creation and transmission of order data accompanying the original reorder.

According to the order information processing apparatus of the fourth aspect of the present invention, when the order data received by the order display means is displayed, a confirmation mail indicating that the order data has been received is sent. Since the mail transmission / reception means returns the order data to the ordering source, the ordering source can be confirmed at the ordering source.

According to the order receiving information processing apparatus of the present invention, when the data length of the mail to be transmitted / received is longer than the preset maximum data length of the short message mail, the transmission / reception must be performed. Since the mail is divided and transmitted / received within the range of the maximum data length, an order receiving service using the short message mail can be realized regardless of the contents of the order data.

Therefore, according to the present invention, it is possible to easily and easily perform an order processing operation using electronic mail.

[Brief description of the drawings]

FIG. 1 is an external view showing an apparatus configuration of an order processing system according to an embodiment of an order receiving information processing apparatus according to the present invention. FIG. 1A shows a host telephone, and FIG. 1B shows a guest telephone.

FIG. 2 is a block diagram showing an electronic circuit constituting the host telephone or the guest telephone.

FIG. 3 is a block diagram showing a configuration of an operation function accompanying execution of a mail processing program and a list display processing program of the host telephone.

FIG. 4 is a block diagram showing a configuration of an operation function accompanying execution of an order processing program in the guest telephone.

FIG. 5 is a diagram showing a format of an order form input by an order form input unit of the host telephone.

FIG. 6 is a view showing a specific example of an order slip registered in an order slip storage unit of the host telephone.

FIG. 7 is a flowchart showing order slip request processing by the guest telephone.

FIG. 8 is a flowchart showing mail processing by the host telephone.

FIG. 9 is a flowchart showing an ordering process by the guest telephone.

FIG. 10 is a flowchart showing a list display process by the host telephone.

FIG. 11 is a view showing an order form request mail transmitted to the host telephone in accordance with the order form request processing of the guest telephone.

FIG. 12 is a diagram showing an order form mail transmitted to a guest telephone in accordance with the mail processing of the host telephone.

FIG. 13 is a diagram showing order data created in the order processing of the guest telephone.

FIG. 14 is a view showing an order data mail transmitted to the host telephone in accordance with the order processing of the guest telephone.

FIG. 15 is a diagram showing generated contents of an order slip number generated in the order processing of the guest telephone.

FIG. 16 is a view showing an order data mail divided and transmitted to the host telephone in accordance with the order processing of the guest telephone.

FIG. 17 is a view showing an order list displayed on an order list display section of the host telephone.

FIG. 18 is a diagram showing an order data mail in the second order created and transmitted in the order processing in the guest telephone.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Host telephone 1a ... Key input part 1b ... Handset 1c ... Large liquid crystal display part ... 2 ... Guest telephone, 2a ... Key input part 2b1, 2b2 ... Transmission / reception part 2c ... Liquid crystal display part 11 ... Control part (CPU) 12 ... Input unit 13 ... Storage device 14 ... External recording medium 15 ... Communication control unit 16 ... RAM 17 ... Sound input / output unit 18 ... Display unit 21 ... Order form input unit 22 ... Order form storage unit 23 ... Order form issue unit 24 ... E-mail determination unit 25… Order form processing unit 26… Error mail generation unit 27… Order form database 28… Order list display unit 29… Reception input unit 30… Telephone transmission / reception unit 31… Mail control unit 41… User data input unit 42… User Data storage unit 43 ... Order slip request mail pattern storage unit 44 ... Slip counter 45 ... Packet symbol generation unit 46 ... Mail editing unit 47 ... Order placement Database 48 ... telephone handset unit 49 ... mail control unit

Claims (6)

[Claims] 1. An order form storage means for storing order form data, an e-mail transmitting / receiving means for transmitting / receiving an e-mail, and when the order form request mail is received by the e-mail transmitting / receiving means, the order form storage means An order form replying means for returning the order form data stored in the order form to the requester of the order form by the mail transmitting / receiving means; and when an e-mail of the order data based on the order form is received by the mail transmitting / receiving means, And an order display means for displaying the received order data. 2. The order form storage means is an order form storage means for storing order form data in association with order conditions. Further, the mail transmitting / receiving means receives an e-mail of order data based on the order form. In the case where the received order data is received, the received order data includes a determination unit for determining whether or not the content of the received order data matches the order condition stored in the order slip storage unit. An order display means for displaying the received order data when it is determined that the content of the received order data conforms to the order conditions stored in the order form storage means. Item 1. An order information processing device according to item 1. 3. An order history storage means for storing past order data displayed by the order display means, and order data in which at least one item based on the order slip is omitted by the mail transmitting / receiving means. And the order data restoring means for restoring the contents of the omitted items of the omitted order data based on the past order data stored in the order history storage means. The order display means, when the e-mail transmitting / receiving means receives e-mail of order data in which the content of one item based on the order form is not omitted, displays the received order data; In the case where the mail of the order data in which the content of at least one item based on the order form is omitted is received by the mail transmitting / receiving means, 2. An order display means for displaying order data restored by the order data restoring means.
An order-receiving information processing apparatus according to item 1. 4. When the received order data is displayed by the order display means, a confirmation mail indicating that the order data has been received is sent by the mail transmitting / receiving means to the order source of the order data. 2. The order information processing apparatus according to claim 1, further comprising a confirmation mail reply unit for replying to the order receiving device. 5. The mail transmitted / received by the mail transmitting / receiving means is a short message mail. If the data length of the mail to be transmitted / received is longer than a preset maximum data length of the short message mail, the mail should be transmitted / received. The order information processing apparatus according to any one of claims 1 to 4, wherein the mail is divided and transmitted / received within a range of the maximum data length. 6. A recording medium storing an order information processing program for controlling a computer of an order information processing apparatus to receive an order, said computer comprising: an order form storage means for storing order form data An e-mail transmitting / receiving means for transmitting / receiving an e-mail; if the e-mail transmitting / receiving means receives an e-mail request for an order voucher, the e-mail transmitting / receiving means transmits the data of the order form stored in the order form storage means to the order voucher. An order form replying means for returning to the requester of the above, when an e-mail of order data based on the order form is received by the e-mail transmitting / receiving means, an order display means for displaying the received order data. Recording medium for storing a computer-readable order information processing program according to the present invention.