GB2364808A - Protecting self-service automatic machine using video camera - Google Patents

Protecting self-service automatic machine using video camera Download PDF

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Publication number
GB2364808A
GB2364808A GB0104290A GB0104290A GB2364808A GB 2364808 A GB2364808 A GB 2364808A GB 0104290 A GB0104290 A GB 0104290A GB 0104290 A GB0104290 A GB 0104290A GB 2364808 A GB2364808 A GB 2364808A
Authority
GB
United Kingdom
Prior art keywords
operator interface
image
video camera
automatic machine
reference image
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
GB0104290A
Other versions
GB0104290D0 (en
Inventor
Udo Tewes
Bernhard Lutz
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Wincor Nixdorf International GmbH
Original Assignee
Wincor Nixdorf GmbH and Co KG
Wincor Nixdorf International GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Wincor Nixdorf GmbH and Co KG, Wincor Nixdorf International GmbH filed Critical Wincor Nixdorf GmbH and Co KG
Publication of GB0104290D0 publication Critical patent/GB0104290D0/en
Publication of GB2364808A publication Critical patent/GB2364808A/en
Withdrawn legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00Burglar, theft or intruder alarms
    • G08B13/18Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
    • G08B13/189Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
    • G08B13/194Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
    • G08B13/196Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
    • G08B13/19695Arrangements wherein non-video detectors start video recording or forwarding but do not generate an alarm themselves
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/207Surveillance aspects at ATMs
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G3/00Alarm indicators, e.g. bells
    • G07G3/003Anti-theft control
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00Burglar, theft or intruder alarms
    • G08B13/18Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
    • G08B13/189Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
    • G08B13/194Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
    • G08B13/196Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
    • G08B13/19602Image analysis to detect motion of the intruder, e.g. by frame subtraction
    • G08B13/19604Image analysis to detect motion of the intruder, e.g. by frame subtraction involving reference image or background adaptation with time to compensate for changing conditions, e.g. reference image update on detection of light level change
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00Burglar, theft or intruder alarms
    • G08B13/18Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
    • G08B13/189Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
    • G08B13/194Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
    • G08B13/196Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
    • G08B13/19639Details of the system layout
    • G08B13/19652Systems using zones in a single scene defined for different treatment, e.g. outer zone gives pre-alarm, inner zone gives alarm

Abstract

In order to protect self-service automatic devices, in particular automatic cash dispensers and suchlike, against manipulations at the operator interface 12 of the same, the operator interface 12 of the apparatus to be monitored is recorded by means of a video camera 22 and the recorded current image is compared with a reference image which reproduces the operator interface 12 at an initialisation instant. In order to do this, the signal output of the video camera 22 is connected to a data-processing device 26, which has a memory for storing at least one reference image of the operator interface 12 and a comparator for comparing a current image with the reference image.

Description

2364808 METHOD AND APPARATUS FOR PROTECTING SELF-SERVICE AUTOMATIC
MACHINES The present invention relates to a method and apparatus for protecting self-service automatic 5 machines, in particular automatic cash dispensers and suchlike, against manipulations (tampering) at the operator interface of the same.
Self-service automatic machines, in particular those which are-provided for cash-value transactions, 10 such as automatic cash dispensers, automatic cash safes, ticket terminals and suchlike, can, with intent to deceive, be reorganised by so- called fore-parts (false fronts) or "Trojan horses" in such a way that the intended issue of tickets or assets does not take 15 place to the authorised user but is instead diverted to an unauthorised third party. Likewise, fore-parts are known which are. designed to allow the gaining of possession of identification cards or customer cards in an unauthorised way. Dummy interfaces are also known 20 which allow a person's secret "pin-number" to be acquired. Fore-parts of this type can also be used only to determine the data content of identification cards.
All of these criminal-attacks on self-service 25 automatic machines have in common the fact that the fore-parts or dummies which are typically put on, do not intervene in the actual functional sequence of the automatic machine or disrupt its operational sequence. Instead they but prevent or influence the access of the 30 authorised customer to the money slot, ticket slot or card slot or to the keyboard. Because, as a rule, these fore-parts do not intervene in the actual operational sequence of the automatic machine or alter said operational sequence, such manipulations are 35 difficult for the automatic-machine sequencing control to detect, or cannot be detected at all. Because the shape, position, material or colour of such fore-parts is also not foreseeable, the detection of such false fronts with the aid of sensor technology mounted in the automatic machine would have little success or would 5 require a considerable technical expenditure.
The essence of the present invention is to provide a method and an arrangement of the type mentioned in the introduction which allows manipulations at the control panel of a self-service automatic machine to be
10 recognised rapidly and reliably, without the automatic machine itself having to be substantially altered for this purpose.
According to one aspect of the present invention, there is provided a method for protecting self-service 15 automatic machines, such as cash dispensers, against manipulations at the operator interface of the same, wherein the operator interface of the automatic machine is recorded by means of a video camera, and in that the current images which are recorded by the video camera 20 are compared with a reference image which represents the operator interface at an initialisation instant.
According to another aspect of the present invention, there is provided an apparatus for protecting self-service automatic machines against 25 manipulations at the operator interface of the same, the apparatus comprising a video camera which can he adjusted to monitor the operator interface of the automatic machine, wherein the signal output of the video camera is connected to a data-processing device 30 which has a memory for storing at least one reference image of the operator interface, and a comparator for comparing a current image with the reference image.
The present invention preferably allows lasting alterations at the operator interface of the self- 35 service automatic machine to be detected quickly and to take suitable measures to prevent damage to customers.
In order to be able to automate the method, it is advantageous if the respective current image is digitised and, by means of a data-processing device, compared with the reference image stored in digitised 5 form. This data-processing device can be an independent computer, which can, for example, also be connected to a plurality of such cameras. However, there is also the possibility of letting the comparison be carried out by the control computer of the apparatus 10 to be monitored.
Advantageously, the presence of a person inside a prede termined space around the apparatus to be monitored is detected and the image comparison carried Out in each case only at the times at which there is no 15 one inside the predetermined space or no operating contact. In this way, it is ensured that the current image is not disturbed by people. At the same time, for example, the control computer is also available for the image comparison at these times, because it is not 20 required for the control of the operating sequences of the self-service automatic machine. Furthermore, in the case of this action, it is ensured, for example, that pin numbers of the customers are not spied out as a result of the monitoring.
25 If differences which exceed a predetermined extent occur during the image comparison, an alarm is triggered and/or the apparatus to be monitored is blocked to Fustomer operation. There is thus the possibility of checking whether manipulations have been 30 carried out before a customer can be damaged.
Another possibility for the analysis consists in that, in the case of a continuous recording of the operator interface and a constant comparison with the reference image, image alterations which take place as 35 a result of a customer operation are suppressed for an adjustable time, and that when the time which has been set is exceeded, real-time images are transmitted to a play-back unit and/or to a video recorder at a monitoring centre. Here, a supervisor can then establish whether manipulations have possibly taken 5 place or whether the lasting image alteration is based only on the fact that a customer has left an object on the control panel, for example. A video recording further makes it possible to identify the person who has carried out a manipulation.
10 Preferably, a plurality of reference images are stored, which images were recorded under different light ratios. There is thus the possibility of bringing in a further reference image if differences crop up and thus avoiding false alarms which are based 15 only on changing daylight ratios.
In order to simplify the image comparison, reference areas can be marked in the reference image of the operator interface.
The apparatus in accordance with the invention 20 described in claim 10 for carrying out the method described above can be connected to a display device or alarm device which can be triggered as a function of differences between the images to be compared that are established by the compari-son. In this connection, the 25 display device can also be a monitor, for example, which is set up in a monitoring room and allows a supervisor to observe real-time images of the operator interface in order to recognise possible manipulations.
In order to be able to establish whether people 30 are in the vicinity of the self-service automatic machine or an operating process is running, the dataprocessing device can be connected to a sensor device for detecting the presence of people in a predetermined space around the apparatus to be monitored. Such a 35 sensor device can have a movement indicator, an IR sensor, a light barrier or suchlike. A contact mat can also be placed in front of the apparatus to be monitored, which contact mat responds to the weight of a person.
Instead of such a sensor device, a program can 5 also be provided in the data-processing device, which program responds directly to movements in the image delivered by the video camera, i.e. recognises states of motion and, for the image comparison, analyses only current images in which there is no movement.
10 For a better understanding of the present invention, and to show how the same may be carried into effect, reference will now be made, by way of example to the accompanying drawings, in which:- Fig. 1 shows an apparatus for monitoring an 15 automatic cash dispenser The Figure shows an automatic cash dispenser, denoted generally by 10, having an operator interface 12. The latter comprises a display screen 14, an input keyboard 16, a card slot 18 and a money dispensing 20 compartment 20. The money dispensing compartment 20 and the card slot 18 are particularly at risk of manipulations. However, the keyboard can also be manipulated in order to spy out the input of the secret numbers, for example.
25 A video camera 22 is arranged opposite the automatic cash dispenser 10 in such a way that it detects the entire operator interface 12 or at least the elements of the same that are at risk of manipulation. The signal output of the video camera 22 30 is connected by way of a line 24 to a data-processing device 26, which can be an independent computer or even, however, the control computer of the automatic cash dispenser 10. Stored in a memory of the dataprocessing device 26 is at least one reference image in 35 digitised form, which shows the operator interface 12 at an initialisation instant, i.e. in a form which is guaranteed not to -be manipulated.
The data-processing device 26 is connected by way of a line 28 to a monitor 30, a video recorder 31 and an alarm device 32, which are arranged in a monitoring 5 centre, for example. Furthermore, the data-processing device 26 is connected by way of a line 34 to a sensor 36, which monitors a predetermined space 38, indicated with dashed lines, around the automatic cash dispenser 10 for the presence of people. This sensor 36 can be a 10 movement indicator, an IR sensor, a light barrier or suchlike. The current image delivered by the video camera 22 or a further video camera can-also be analysed for the presence of a.person. If, for example, the entire operator interface 12 is covered, 15 it is to be assumed that this is being done by a person.
The data-processing device 26 compares a digitised image delivered by the video camera 22 with a stored reference image when this image shows no movement or 20 when no movement indication comes from the sensor 36. If, during this comparison, differences are established between the current image and the reference image, which differences exceed a predetermined extent, an alarm is triggered at the alarm device 32, or the 25 current image is transmitted to the monitor 30, so that a supervisor can check whether a manipulation or another unintentional disruption of the image is present.
An advantage of the solution which is described 30 lies in that the monitoring arrangement requires no interventions at all in the apparatus to be monitored and therefore can also be retro- fitted in apparatus which are already in existence.
List of reference symbols 10 automatic cash dispenser 12 operator interface 14 display screen 16 input keyboard 18 card slot 20 money dispensing compartment 22 video camera 24 line 26 data-processing device 28 line 30 monitor 31 video recorder 32 alarm device 34 line 36 sensor 38 space

Claims (20)

CLAIMS:
1. Method for protecting self-service automatic machines, against manipulations at the operator interface of the same, wherein the operator interface 5 of the automatic machine is recorded by means of a video camera, and in that the current images which are recorded by the video camera are compared with a reference image which represents the operator interface at an initialisation instant.
10
2. Method according to claim 1, wherein the respective current image is digitised and, by means of a data-processing device, is compared with the reference image which is stored in digitised form.
3. Method according to claim 2, wherein the 15 comparison is carried out by the control computer of the automatic machine.
4. Method according to any one of claims 1 to 3, wherein the operator interface is recorded continuously, in that the presence of a person inside a 20 predetermined space around the apparatus to be monitored is detected, and in that the image comparison is carried out before and after a person enters the predetermined space.
S. method according to any one of claims 1 to 4, 25 wherein if differences of a certain extent between the current image and the reference image occur, an alarm is triggered and/or the apparatus to be monitored is blocked to customer operation.
G. Method according to any one of claims 1 to 4, 30 wherein the image alterations which take place as a result of a customer operation are suppressed for a predetermined adjustable time, and in that when the predetermined time is exceeded, real-time images are transmitted to a play-back unit and/or to a video 35 recorder at a monitoring centre.
7. Method according to any one of claims 1 to 6, wherein a plurality of reference images are stored, which images were recorded under different light ratios.
8. Method according to any one of claims 1 to 7, 5 wherein reference areas are marked in the reference image of the operator interface.
9. A method according to any one of claims 1 to 8, wherein the selfservice automatic machine is a cash dispenser.
10 10. An apparatus for protecting self-service automatic machines against manipulations at the operator interface of the same, the apparatus comprising a video camera which can be adjusted to monitor the operator interface of the automatic machine, wherein the signal output of the video camera is connected to a data-processing device which has a memory for storing at least one reference image of the operator interface, and a comparator for comparing a current image with the reference image.
11. Apparatus according to claim 10, wherein the data-processing device is connected to a display device and/or to an alarm device which can be triggered as a function of differences between the images to be compared that are established by the comparison.
12. Apparatus according to claim 11, wherein the display device is an image play-back unit for representing the current video image.
13. Apparatus according to any one of claims 10 to 12, further comprising a sensor devite connected to 30 the data-processing device for detecting the presence of people in a predetermined space around the automatic machine.
14. Apparatus according to claim 13, wherein the sensor device has a movement indicator.
15. Apparatus according to claim 13, wherein the sensor device has an IR sensor.
16. Apparatus according to claim 13, wherein the sensor device has a light barrier.
17. Apparatus according to claim 13, wherein the sensor device has a contact mat placed in front of the 5 apparatus to be monitored.
18. Apparatus according to claim 13, wherein the sensor device is the video camera or a further video camera.
19. Apparatus as claimed in any one of claims 10 10 to 18, wherein the self-service automatic machine is a cash dispenser.
20. Apparatus substantially as herein described with reference to the accompanying drawing.
GB0104290A 2000-02-22 2001-02-21 Protecting self-service automatic machine using video camera Withdrawn GB2364808A (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
DE10008027 2000-02-22

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Publication Number Publication Date
GB0104290D0 GB0104290D0 (en) 2001-04-11
GB2364808A true GB2364808A (en) 2002-02-06

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AT (1) AT4894U1 (en)
CH (1) CH695003A5 (en)
DE (1) DE20102477U1 (en)
ES (1) ES2176115B1 (en)
FR (1) FR2805428B3 (en)
GB (1) GB2364808A (en)
IE (1) IES20010144A2 (en)
IT (1) ITMI20010086U1 (en)

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WO2005109315A2 (en) 2004-04-30 2005-11-17 Utc Fire & Safety Corp. Atm security system
EP1615184A1 (en) * 2004-06-30 2006-01-11 Ncr International Inc. Self-service terminal
NO20061754L (en) * 2006-04-19 2007-10-19 Per Walter Jensen Procedure for protection against retrofitted equipment at ATMs and the like
CN100590666C (en) * 2006-10-06 2010-02-17 日立欧姆龙金融系统有限公司 Carry-over detecting method and bargaining device
US10527208B2 (en) 2014-11-05 2020-01-07 Hutchinson Composite seal for rapid fluid-transfer coupling, and coupling of this type

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DE102010033498A1 (en) * 2010-08-05 2012-02-09 Frank Culjak Device for recognizing manipulations at self-service machine e.g. automated teller machine, compares image data regarding specific condition of machine with image data regarding machine actual condition to recognize machine manipulation
DE102010036961A1 (en) * 2010-08-12 2012-02-16 Wincor Nixdorf International Gmbh Method and device for detecting and verifying manipulation attempts on a self-service terminal
DE102010034252A1 (en) * 2010-08-13 2012-02-16 Frank Culjak Apparatus for detection of manipulation of self-service machines, generates image of unmanipulated self-service machines using video recordings and computer program, and performs visual comparison of images of self-service machines
DE102010060128B4 (en) * 2010-10-22 2022-01-20 Wincor Nixdorf International Gmbh Method and device for checking a self-service facility
EP2897112B1 (en) 2014-01-17 2019-03-06 Wincor Nixdorf International GmbH Method and apparatus for the prevention of false alarms in monitoring systems
JP2015222488A (en) * 2014-05-22 2015-12-10 株式会社東芝 Paper sheet processing system and paper sheet processing apparatus
CN112201020B (en) * 2020-10-10 2022-01-18 合肥远康信息技术有限公司 Wisdom 110 networking synthesis alarm platform visual system
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Publication number Priority date Publication date Assignee Title
WO2005109315A2 (en) 2004-04-30 2005-11-17 Utc Fire & Safety Corp. Atm security system
EP1751692A2 (en) * 2004-04-30 2007-02-14 UTC Fire & Safety Corp. Atm security system
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EP1615184A1 (en) * 2004-06-30 2006-01-11 Ncr International Inc. Self-service terminal
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NO20061754L (en) * 2006-04-19 2007-10-19 Per Walter Jensen Procedure for protection against retrofitted equipment at ATMs and the like
CN100590666C (en) * 2006-10-06 2010-02-17 日立欧姆龙金融系统有限公司 Carry-over detecting method and bargaining device
US10527208B2 (en) 2014-11-05 2020-01-07 Hutchinson Composite seal for rapid fluid-transfer coupling, and coupling of this type

Also Published As

Publication number Publication date
AT4894U1 (en) 2001-12-27
ES2176115A1 (en) 2002-11-16
ES2176115B1 (en) 2004-01-01
GB0104290D0 (en) 2001-04-11
FR2805428B3 (en) 2001-12-28
CH695003A5 (en) 2005-10-31
ITMI20010086U1 (en) 2002-08-20
DE20102477U1 (en) 2001-05-03
FR2805428A3 (en) 2001-08-24
IES20010144A2 (en) 2001-09-19

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