GB2360615A - Network of self-service terminals - Google Patents

Network of self-service terminals Download PDF

Info

Publication number
GB2360615A
GB2360615A GB0006736A GB0006736A GB2360615A GB 2360615 A GB2360615 A GB 2360615A GB 0006736 A GB0006736 A GB 0006736A GB 0006736 A GB0006736 A GB 0006736A GB 2360615 A GB2360615 A GB 2360615A
Authority
GB
Grant status
Application
Patent type
Prior art keywords
network
terminals
terminal
user
users
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
GB0006736A
Other versions
GB0006736D0 (en )
Inventor
Bob Tramontano
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NCR International Inc
Original Assignee
NCR International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/18Payment architectures involving self- service terminals [SSTs], vending machines, kiosks or multimedia terminals
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]

Abstract

A network of ATMs is disclosed which comprises ATMs 12, which have means for verifying a user's authorisation. Each of the ATMs is located within a retail outlet of a chain of retail outlets. The network also includes a central processing unit 16 located within a central office of the chain of retail outlets and a communications server. The ATMs, central office CPU and communication server are linked together through a TCP/IP communications network. The network is operable so as to disseminate business information to authorised users within the individual outlets through the use of the ATMs.

Description

2360615 A NETWORK OF SELF SERVICE TERMINALS The present invention relates

to a Network of Self Service Terminal (SSTs), and in particular to a network of automated teller machines (ATMs).

ATms have been utilised traditionally by financial institutions, such as banks or building societies, to provide an access channel through which customers can obtain cash. With time ATMs have been developed that provide additional financial services for customers, such as enabling a user to request account statements or personal cheque books and allowing customers to see account balances online.

ATMs are generally associated with an individual financial institution and form a network of ATMs accessible by the customers of that financial institution. In order to increase customer convenience most, if not all, financial institutions have opened up their ATM networks to each other's customers, allowing those customers to obtain cash from a larger number of ATMs.

Another area of growth for ATMs is in ATMs operated by retail outlets for the convenience of their customers. Those retail outlets that provide this service make an additional income by from charging for the use of this service. Consequently, ATMs may now be found in small retail outlets, such as petrol stations, nightclubs, pubs or corner convenience stores. These ATMs provide ATM services excessible to customers of any financial institutions recognised by the ATM. Commonly these ATMs are, so called, 2 entry level ATMs which provide only minimal services, such as cash dispensing.

As stated above, to-date ATMs have generally been limited to the provision of financial services and the financial institutions operating the ATMs have perceived themselves as having a single body of clients or customers with requirements for similar services from the ATM, namely simple or complex financial services.

Consequently it is an object of the present invention to broaden the functionality of some instore self service terminals.

According to a first aspect of the present invention there is provided a self-service terminal network comprising a plurality of terminals configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.

Preferably, the terminals are Automated Teller Machines (ATMs).

Most preferably, the communications service comprises email communications and the terminals are connected through a TCP/IP protocol communications network.

Preferably, the network comprise means for verifying a user's level of authorisation, wherein access to the communications services are limited to authorised users. Most preferably, the means for verifying a users level of 3 authorisation includes a smart card or magnetic card reader or a biometrics identification device.

Preferably,the terminals comprise a display for presenting information to users.

Preferably, the terminals are located in individual outlets in a chain of outlets, the terminals being arranged to receive information from a central office.

Preferably, the terminals are linked to a printer in order to print information received by the terminal.

Additionally, the terminals may be linked to an Electronic Price Label (EPL) system. If so pricing information may be transmitted automatically from the terminal to the EPL system.

Preferably, the network includes a server arranged to receive telecommunications messages from a central office, the messages being accessible by authorised users through the terminals in said network.

According to a second aspect of the present invention there is provided a self service terminal network comprising a plurality of terminals configured to provide dedicated communications services to authorised users, wherein said terminal comprises an IR port for communication with a personal digital assistant (PDA).

4 According to a third aspect of the present invention there is provided a self-service terminal configured to provide dedicated communications services for authorised users between the terminal and a specified remote location.

Preferably, the communication service comprises e-mail communications, utilising a TCP/IP protocol communications capability.

Preferably, the terminal has means for identifying a user, wherein access to said communications services are limited to authorised users.

Most preferably, the means for identifying a user includes a smart card or magnetic card reader or a biometrics identification device.

Preferably, the terminal comprises an Automated Teller Machine.

Preferably, the terminal comprises a display for presenting information to users.

According to a fourth aspect of the present invention there is provided a method of operation of a self-service terminal network comprising a plurality of terminals, which are configured to provide dedicated communications services for authorised users between the terminal and a specified remote location.

Preferably said terminals are located in individual outlets in a chain of outlets, the terminals being arranged to receive information from a central office and said authorised users include managers from each of the retail outlets and said information includes commercial information of value to the managers in running the retail outlets.

Preferably, each terminal provides access to standard ATM services for a first group of users and in addition provides access to communication services for said authorised users.

Preferably, said method includes verifying a user's authorisation.

According to a fifth aspect of the present invention there is provided a self service terminal network comprising a plurality of terminals configured to provide communications services for authorised users. wherein said terminals are accessed through the use of a personal digital assistant (PDA).

According to a sixth aspect of the present invention there is provided a computer readable medium having stored thereon instructions for causing a processor to execute a method of operation of a self-service terminal network comprising a plurality of terminals which are configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.

6 According to a seventh aspect of the present invention there is provided a program for a computer for the operation of a self-service terminal network comprising a plurality of terminals, which are configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.

According to an eighth aspect of the present invention there s provided a propagation signal from a CPU to an ATM within a network of ATMs, the signal containing data which indicates to the ATM whether or not a user may use the ATM and if so to what services the user may gain access, the CPU making that determination after interrogating a memory, containing a relevant authorisation data structure; the network comprising a plurality of terminals configured to provide dedicated communications services for authorised users between the terminals and a specified remote location In accordance with a first embodiment of the present invention the ATMs provide financial services including the dispensing of cash and may in addition include other financial services such as the provision of account balances, etc. as discussed above. Whereas, the communications services include information provided to the management of an individual retail outlet, in a chain of outlets, from the outlet's head office regarding management of the operation of the retail outlet.

An embodiment at present invention will now be described, by way of example, with reference to the accompanying drawings, in which:

7 Fig.1 illustrates a network of self service terminals in accordance with the present invention; Fig.2 is a schematic representation of an ATM in accordance with the present invention; Fig.3 is a second representation of the ATM of Fig. 2; Fig.4 is a representation of the head office computer of Fig. 1; Fig.5 is a flow diagram, which illustrates the provision of financial services using the ATM of Figs 2 & 3; and Fig. 6 is a flow diagram, which illustrates a method of operation of the network of Fig. 1, in accordance with the present invention.

In accordance with a first embodiment of the present invention and regarding Fig.1 there is presented a network 10 of self-service terminals in the form of ATMs 12. Each of the ATMs 12 comprises a means 14 of identifying a user, which may be a smart card or magnetic strip reader or a biometrics identification device such as a retinal image scanner. These devices are well known in the field and will not be discussed further herein. However, the interaction of the means 14 with a head office computer 16, which is required in order to verify a user's level of authorisation, will be discussed further below.

Users with a first level of authorisation are provided access to personal financial services and users with a second level of authorisation are provided access to unrelated services. The financial services in question include the dispensing of cash and may in addition include other 8 financial services such as the provision of account balances or the ability to request a statement or a new cheque book. All of these personal financial services are the sort of service normally provided by a cash dispensing ATM.

The unrelated services, in accordance with this embodiment of the present invention, include allowing a user access to information provided from another source. In this case allowing an authorised person, such as a store manager, access to information provided by the head office of a chain of retail outlets. The information in question may include any information which would be of value to a store manager in operating the store, such as information on a special offer which is to be advertised in the store in the near future.

more information will be provided on this aspect of the invention below.

Each of the ATMs 12 also includes a display 18 for displaying information to users, as can be seen more clearly in Fig.3.

As can be seen in Fig.4, the network 10 also includes a central processing unit 64 within the PC 16 located in the central office 20 of the chain of retail outlets 22, as discussed above. Each of the ATMs 12 is located in one of the retail outlets 22 and each is arranged to receive information from the central office computer 16 through a TCP/IP protocol communication network 24. The network 24 may be the internet or may be an exclusive intranet arranged only between the head office and the stores within the network. Fig.1 9 illustrates a TCP/IP gateway 34, which allows access between the intranet and the internet. This gateway will also act as a firewall to prevent unauthorised access to the ATMs through the communications network 24.

The network 10 also includes a printer 26 connected to an ATM 12 in each store 22 (only one illustrated) in order to print information received through the ATMs 12.

In addition the ATMs 12 may be linked to an electronic price label (EPL) system 28 (only one illustrated). Information relating to product prices may then be transmitted f rom the ATM 12 to the EPL system 28. This transmission may or may not require the authorised user, s approval.

The ATMs 12 are also arranged for outward e-mail communication. The presentation of information to the ATMs 12 and the outward e-mail function of the ATMs 12 are arranged through the communication server 30, which in this case is located at the head office 20, although it may be located elsewhere as is convenient. The server is a standard TCP/IP communication server and will not be described in detail further herein. Thus the outward e-mail connection enables authorised users at the ATMs 12 to send e-mails, at least, to specified addresses such as the address of a supplier 32 as required in order to run the store 22, as will be discussed in detail below.

Fig. 2 shows an ATM 12 of Fig. 1 in more detail. The ATM 12 includes a display module 36 and encrypting keypad module 38, a magnetic card reader/writer (MCRW) module 40, a receipt printer 42, a cash dispenser module 44, an ATM central processor (CPU) module 46 for controlling the operations of various modules and a network connection module 48 for communication with the server 30 through the TCP/IP network 24. A proprietary internal bus 52 interconnects all of the modules within the ATM 12. The magnetic card reader/writer module 40 forms part of a means for verifying a user's authorisation and display module 36 includes a display 18 for the presentation of information to users.

In addition the ATM 12 of Fig. 2 includes an IR detector module 54, arranged to enable communication with the ATM 12 by a PDA 53. E-mail messages can therefore be typed into the PDA by a user and up-loaded into the ATM 12 using the IR communication function on the PDA 53.

Fig. 3 illustrates the user interface of an ATM 12 in accordance with the present invention. The ATM 12 is a standard ATM with a display 18, including FDK keys 56, a card receiving slot 54, a cash dispensing slot 58, an encrypting key pad 59 and an IR detector 60.

Fig.4 illustrates the computer 16 at the central head office 20, which includes a memory 62 containing an authorisation data structure, a central processing unit 64 and a communications card 66 arranged for TCP/IP communication with the server 30. During operation, as will be disclosed in more detail below, a signal will be sent from an ATM 12 through the network 24 to the central head of f ice PC 16 requesting verification of a user's level of 11 authorisation. This request causes the CPU 64 to interrogate the memory 62 in order to ascertain the level of authorisation of the user. The memory 62 locates the user in question in the authorisation data structure and determines through which ATMs in the network and to what level of service the user may gain access. The PC 16 then transmits a signal to the ATM from which the request originated through the communications card 66 and the network 24, which indicates whether or not the user may use that ATM and what level of service the user may access.

Fig. 5 is a f low diagram that illustrates the use of an ATM 12, in accordance with the present invention, for the provision of financial services. The process begins (box 70) by a user inserting a card into a card slot 54 (Fig. 3) where it can be read by a MCRW module 40 (Fig. 2). Clearly, in another embodiment other means of identification such as smart cards or biometrics techniques may be utilised. The ATM display 18 (Fig.3) then displays a request for the user's pin number (box 72). The user responds by entering the pin number (box 74) utilising a keypad 59 (Fig.3). The ATM then sends a request to the PC 16 in the head office 20 (Fig.1) in order to have the user's authorisation level determined using the system disclosed above in relation to Fig.4 (box 76). If the user has only a limited authorisation i.e. not authorised to use communiction services then the ATM 12 will display a menu of possible financial services on the display screen 18 (box 78). The user can then use FDK keys 56 in order to select the service required (box 80). For example, say that the user wishes to withdraw cash. The ATM 12 will go through the normal process for requesting amounts of cash and 12 dispensing cash through a cash slot 58 (Fig.3) in the normal manner (box 82). This may or may not require the financial institution in question making a second determination as to the user's authorisation to withdraw cash from the ATM 12, which in turn may require the user to enter a PIN number f or a second time.

However, if the authorisation process indicates that the user is an authorised user i.e. authorised to use communiction services then a menu offering the user either financial services or communiction services will be displayed by the display screen 18 (Fig.3). If the user then requests financial services the above mentioned process will enable the user to avail himself or herself of the ATMIs normal financial services, as discussed above. However, if the user requests communiction services then those services will be provided as illustrated in Fig.6.

Using the method of operation, in accordance with the present invention, described below enables the management of a chain of retail outlets to run the chain from a remote head office. The method includes dispensing business information to authorised personnel such as managers of individual stores within the chain through the use of a network of self service terminals, each of which is located in one of the outlets in the chain.

Regarding Fig.6 we will assume that the authorised person has gone through the initial process, as described within respect to Fig.5 and has requested communiction services. At that point the authorised user will be able to 13 review new messages received f rom head of f ice which will be displayed on the screen 18 of the ATM 12 (Fig. 3) (box 86). The user may then open a message (box 88). Fig. 6 displays two example messages, the first being that:

"Tissues are on special offer, two for the price of one, as of X date" (box 90).

The ATM 12 then automatically displays a question:

"Do you wish to participate?" to the authorised user (box 92). If the user indicates that he or she does not wish to avail themselves of this offer by the use of one of the FDK keys 56 (Fig. 3), then the user may move to a next message or to read old messages or to close this session with the ATM (box 94). However, if the authorised user indicates that they do wish to participate in the special offer then the ATM displays an additional question:

"Do you have enough stock, Y boxes in-store?" (box 96).

The authorised user then keys in "yes" or "no" and if the answer is "no", after a prompt, the user keys the number of boxes required to bring the store up to, at least, the minimum necessary to participate in the special offer (box 98). The ATM automatically e-mails a request for the required number of boxes to a supplier 32 (Fig. 1) and confirms participation in the special offer by sending an additional message to the head office (box 100).

14 Additionally, a message with the necessary pricing information is then sent to the in-store EPL system 28 (Fig. 1) by the ATM 12 (box 102). This information will include the start and end dates of the special of f er as well as the price during the offer period. The in-store EPL tags may then be adjusted to the new price during the offer period and returned to the original price after the offer has ended, without additional human input. The ATM 12 may or may not prompt the authorised user for approval before transmitting the signal to the EPL, depending on how the system is configured.

Fig.6 also illustrates an example message, which is a message from head office, which includes advertising information for use in the store (box 104). On receipt of this message the ATM 12 displays the following question to the authorised user:

"Do you wish to use this information?" (box 106).

If the user indicates by using the FDK key 56 that they do not wish to participate in the process then the process ends. However, if the user indicates that they do wish to use the advertising information then the message containing the information is automatically sent to a printer 26 (Fig.1) which is connected to the ATM 12 and the advertising information is printed (box 108).

Although the invention has been described with particular reference to a particular preferred embodiment thereof, variations or modifications nay be made without departing from the scope of the present invention.

16

Claims (28)

Claims:
1. A self-service terminal network comprising a plurality of terminals configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.
2. A network as claimed in claim 1, wherein the terminals are Automated Teller machines (ATMs).
3. A network as claimed in claim 1 or claim 2, wherein said communications service comprises e-mail communications.
4. A network as claimed in claim 3, wherein the terminals are connected through a TCP/IP protocol communications network.
5. A network as claimed in any preceding claim, having means for verifying a user's level of authorisation, wherein access to said communications services are limited to authorised users.
6. A network as claimed in claim 5, wherein the means for verifying a users level of authorisation includes a smart card or magnetic card reader or a biometrics identification device.
7. A network as claimed in any preceding claim, wherein terminals comprise a display for presenting information to users.
17
8. A network as claimed in any preceding claim, wherein said terminals are located in individual outlets in a chain of outlets, the terminals being arranged to receive information from a central office.
9. A network as claimed in any preceding claim, wherein the terminals are linked to a printer in order to print information received by the terminal.
10. A network as claimed in claim 8, wherein the terminals are linked to an Electronic Price Label (EPL) system.
11. A network as claimed in claim 10, wherein pricing information may be transmitted automatically from the terminal to the EPL system.
12. A network as claimed in any of claims 8 to 11, wherein the network includes a server arranged to receive telecommunications messages from a central office, the messages being accessible by authorised users through the terminals in said network.
13. A self service terminal network comprising a plurality of terminals configured to provide dedicated communications services to authorised users, wherein said terminal comprises an IR port for communication with a personal digital assistant (PDA).
14. A self-service terminal configured to provide dedicated communications services for authorised users between the terminal and a specified remote location.
18
15. A terminal as claimed in claim 14, wherein said communications service comprises e-mail communications
16. A terminal as claimed in claim 14 or 15, comprising a TCP/IP protocol communications capability.
17. A terminal as claimed in any of claims 14 to 16, having means for identifying a user, wherein access to said communications services are limited to authorised users.
18. A terminal as claimed in claim 17, wherein the means for identifying a user includes a smart card or magnetic card reader or a biometrics identification device.
19. A terminal as claimed in any of claims 14 to 18, wherein the terminal comprises an Automated Teller Machine.
20. A terminal as claimed in any of claims 14 to 19, comprising a display for presenting information to users.
21. A method of operation of a self-service terminal network comprising a plurality of terminals, which are configured to provide dedicated communications services for authorised users between the terminal and a specified remote location.
22. A method as claimed in claim 21, wherein said terminals are located in individual outlets in a chain of outlets, the terminals being arranged to receive information from a central office and said authorised users includes managers from each of the retail outlets and said information includes 19 commercial information of value to the managers in running the retail outlets.
23. A method as claimed in claim 21, wherein each terminal provides access to standard ATM services for a first group of users and in addition provides access to communication services for said authorised users.
24. A method as claimed in any of claims 21 to 23, including verifying a user's authorisation.
25. A method of operation of a self-service terminal network comprising a plurality of terminals configured to provide communications services for authorised users, wherein said terminals are accessed through the use of a personal digital assistant (PDA).
26. A computer readable medium having stored thereon instructions for causing a processor to execute a method of operation of a self-service terminal network comprising a plurality of terminals which are configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.
27. A program for a computer for the operation of a selfservice terminal network comprising a plurality of terminals, which are configured to provide dedicated communications services for authorised users between the terminals and a specified remote location.
28. A propagation signal from a CPU to an ATM within a network of ATMs, the signal containing data which indicates to the ATM whether or not a user may use the ATM and if so to what services the user may gain access. the CPU making that determination after interrogating a memory, containing a relevant authorisation data structure, and the network comprising a plurality of terminals configured to provide dedicated communications services for authorised users between the terminals and a specified remote location
GB0006736A 2000-03-20 2000-03-20 A network of self-service terminals Withdrawn GB0006736D0 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB0006736A GB0006736D0 (en) 2000-03-20 2000-03-20 A network of self-service terminals

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB0006736A GB0006736D0 (en) 2000-03-20 2000-03-20 A network of self-service terminals

Publications (2)

Publication Number Publication Date
GB0006736D0 GB0006736D0 (en) 2000-05-10
GB2360615A true true GB2360615A (en) 2001-09-26

Family

ID=9888037

Family Applications (1)

Application Number Title Priority Date Filing Date
GB0006736A Withdrawn GB0006736D0 (en) 2000-03-20 2000-03-20 A network of self-service terminals

Country Status (1)

Country Link
GB (1) GB0006736D0 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2374971A (en) * 2001-04-24 2002-10-30 Ncr Int Inc Self-service terminal with survey questions
GB2382439A (en) * 2001-10-26 2003-05-28 Qonnectis Group Ltd Internet-based communication system
EP1546907A2 (en) * 2002-09-26 2005-06-29 Electronic Data Systems Corporation System and method for providing enhanced services in a multi-channel interactive distributed environment

Citations (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5604341A (en) * 1995-03-13 1997-02-18 At&T Global Information Solutions Company ATM as video conferencing station
EP0764911A1 (en) * 1995-08-22 1997-03-26 Emx L.C.C. Medical information communications system and method
US5619558A (en) * 1995-11-13 1997-04-08 Ncr Corporation ATM segment of one marketing method
WO1997022958A1 (en) * 1995-12-19 1997-06-26 Talking Signs, Inc. Accessible automated transaction machines for sight-impaired persons and print-disabled persons
US5721781A (en) * 1995-09-13 1998-02-24 Microsoft Corporation Authentication system and method for smart card transactions
WO1999008238A1 (en) * 1997-08-11 1999-02-18 International Business Machines Corporation A portable information and transaction processing system and method utilizing biometric authorization and digital certificate security
US5884271A (en) * 1994-06-20 1999-03-16 Pitroda; Satyan G. Device, system and methods of conducting paperless transactions
GB2329497A (en) * 1997-09-19 1999-03-24 Ibm Controlling access to electronically provided data or services
GB2329499A (en) * 1997-09-19 1999-03-24 Ibm Controlling access to electronically provided services
EP0924668A2 (en) * 1997-12-20 1999-06-23 Ncr International Inc. Improved self-service terminal

Patent Citations (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5884271A (en) * 1994-06-20 1999-03-16 Pitroda; Satyan G. Device, system and methods of conducting paperless transactions
US5604341A (en) * 1995-03-13 1997-02-18 At&T Global Information Solutions Company ATM as video conferencing station
EP0764911A1 (en) * 1995-08-22 1997-03-26 Emx L.C.C. Medical information communications system and method
US5721781A (en) * 1995-09-13 1998-02-24 Microsoft Corporation Authentication system and method for smart card transactions
US5619558A (en) * 1995-11-13 1997-04-08 Ncr Corporation ATM segment of one marketing method
WO1997022958A1 (en) * 1995-12-19 1997-06-26 Talking Signs, Inc. Accessible automated transaction machines for sight-impaired persons and print-disabled persons
WO1999008238A1 (en) * 1997-08-11 1999-02-18 International Business Machines Corporation A portable information and transaction processing system and method utilizing biometric authorization and digital certificate security
GB2329497A (en) * 1997-09-19 1999-03-24 Ibm Controlling access to electronically provided data or services
GB2329499A (en) * 1997-09-19 1999-03-24 Ibm Controlling access to electronically provided services
EP0924668A2 (en) * 1997-12-20 1999-06-23 Ncr International Inc. Improved self-service terminal

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2374971A (en) * 2001-04-24 2002-10-30 Ncr Int Inc Self-service terminal with survey questions
GB2382439A (en) * 2001-10-26 2003-05-28 Qonnectis Group Ltd Internet-based communication system
GB2382439B (en) * 2001-10-26 2004-11-03 Qonnectis Group Ltd Internet based data communication system
EP1546907A2 (en) * 2002-09-26 2005-06-29 Electronic Data Systems Corporation System and method for providing enhanced services in a multi-channel interactive distributed environment
EP1546907A4 (en) * 2002-09-26 2007-01-10 Electronic Data Syst Corp System and method for providing enhanced services in a multi-channel interactive distributed environment

Also Published As

Publication number Publication date Type
GB0006736D0 (en) 2000-05-10 grant

Similar Documents

Publication Publication Date Title
US5925865A (en) Automated check verification and tracking system
US6807532B1 (en) Method of soliciting a user to input survey data at an electronic commerce terminal
US6615183B1 (en) Method of warehousing user data entered at an electronic commerce terminal
US6598023B1 (en) Automated banking machine system using internet address customer input
US4567359A (en) Automatic information, goods and services dispensing system
US6334117B1 (en) Automated banking machine and system
US6890256B2 (en) System and method for advertising/sales at a gaming device
US7624919B2 (en) ATM system and method
US6901382B1 (en) Automated banking machine and system
US6264104B1 (en) Vending device with remote electronic shopping facility
US6609102B2 (en) Universal interactive advertizing and payment system for public access electronic commerce and business related products and services
US6604087B1 (en) Vending access to the internet, business application software, e-commerce, and e-business in a hotel room
US6351688B1 (en) Item dispensing system
US6289319B1 (en) Automatic business and financial transaction processing system
US7070094B2 (en) Method and system for performing money transfer transactions
US20050114883A1 (en) Information providing method, information providing apparatus, and computer-readable recording medium with information providing program recorded thereon
EP0961250A2 (en) Method of delivering different documents for producing displays at different machines (multilingual, special features, advertising, etc.)
US6601038B1 (en) Delivery of goods and services resultant from an electronic commerce transaction by way of a pack and ship type company
US7010508B1 (en) Automated multimedia data processing network
US7600673B2 (en) Systems and methods for performing transactions at a point-of-sale
US6502747B1 (en) System and method for performing money transfer transaction using TCP/IP
US5699527A (en) Method and system for processing loan
US6223983B1 (en) Interactive point access financial and information system
US20020003162A1 (en) Apparatus and method for delivery of targeted marketing to automated service machines
US6606602B1 (en) Vending machine control system having access to the internet for the purposes of transacting e-mail, e-commerce, and e-business, and for conducting vending transactions

Legal Events

Date Code Title Description
WAP Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1)