GB2273025B - Automatic call distributor with a programmable data window display system and method - Google Patents

Automatic call distributor with a programmable data window display system and method

Info

Publication number
GB2273025B
GB2273025B GB9323332A GB9323332A GB2273025B GB 2273025 B GB2273025 B GB 2273025B GB 9323332 A GB9323332 A GB 9323332A GB 9323332 A GB9323332 A GB 9323332A GB 2273025 B GB2273025 B GB 2273025B
Authority
GB
Grant status
Grant
Patent type
Prior art keywords
method
display system
programmable data
automatic call
window display
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
GB9323332A
Other versions
GB2273025A (en )
GB9323332D0 (en )
Inventor
Karla M Kovarik
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Boeing Co
Original Assignee
Boeing Co
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Grant date

Links

Classifications

    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09GARRANGEMENTS OR CIRCUITS FOR CONTROL OF INDICATING DEVICES USING STATIC MEANS TO PRESENT VARIABLE INFORMATION
    • G09G5/00Control arrangements or circuits for visual indicators common to cathode-ray tube indicators and other visual indicators
    • G09G5/14Display of multiple viewports
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
GB9323332A 1992-11-12 1993-11-11 Automatic call distributor with a programmable data window display system and method Expired - Fee Related GB2273025B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US97613192 true 1992-11-12 1992-11-12

Publications (3)

Publication Number Publication Date
GB9323332D0 GB9323332D0 (en) 1994-01-05
GB2273025A true GB2273025A (en) 1994-06-01
GB2273025B true GB2273025B (en) 1997-03-26

Family

ID=25523758

Family Applications (1)

Application Number Title Priority Date Filing Date
GB9323332A Expired - Fee Related GB2273025B (en) 1992-11-12 1993-11-11 Automatic call distributor with a programmable data window display system and method

Country Status (4)

Country Link
US (1) US5479497A (en)
JP (2) JPH06237301A (en)
CA (1) CA2102996C (en)
GB (1) GB2273025B (en)

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Also Published As

Publication number Publication date Type
JPH06237301A (en) 1994-08-23 application
CA2102996C (en) 1999-02-16 grant
JP2603803Y2 (en) 2000-03-27 grant
US5479497A (en) 1995-12-26 grant
JP2000000002U (en) 2000-01-07 application
GB2273025A (en) 1994-06-01 application
GB9323332D0 (en) 1994-01-05 grant
CA2102996A1 (en) 1994-05-13 application

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Legal Events

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732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)
732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)
PCNP Patent ceased through non-payment of renewal fee

Effective date: 20091111