EP2039134A4 - Systems and methods for providing answering services - Google Patents

Systems and methods for providing answering services

Info

Publication number
EP2039134A4
EP2039134A4 EP07796744A EP07796744A EP2039134A4 EP 2039134 A4 EP2039134 A4 EP 2039134A4 EP 07796744 A EP07796744 A EP 07796744A EP 07796744 A EP07796744 A EP 07796744A EP 2039134 A4 EP2039134 A4 EP 2039134A4
Authority
EP
European Patent Office
Prior art keywords
systems
methods
answering services
providing answering
providing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP07796744A
Other languages
German (de)
French (fr)
Other versions
EP2039134A2 (en
Inventor
Francesco Ricci
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
New I P Investments LLC
Original Assignee
New I P Investments LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/652,319 external-priority patent/US20080009269A1/en
Application filed by New I P Investments LLC filed Critical New I P Investments LLC
Priority claimed from PCT/US2007/015652 external-priority patent/WO2008008303A2/en
Publication of EP2039134A2 publication Critical patent/EP2039134A2/en
Publication of EP2039134A4 publication Critical patent/EP2039134A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53308—Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5108—Secretarial services

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
EP07796744A 2006-07-10 2007-07-09 Systems and methods for providing answering services Withdrawn EP2039134A4 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US2679006A 2006-07-10 2006-07-10
US11/652,319 US20080009269A1 (en) 2006-07-10 2007-01-11 Method and system for management and routing of telecommunications on data and telephone lines
PCT/US2007/015652 WO2008008303A2 (en) 2006-07-10 2007-07-09 Systems and methods for providing answering services

Publications (2)

Publication Number Publication Date
EP2039134A2 EP2039134A2 (en) 2009-03-25
EP2039134A4 true EP2039134A4 (en) 2010-10-20

Family

ID=40352200

Family Applications (1)

Application Number Title Priority Date Filing Date
EP07796744A Withdrawn EP2039134A4 (en) 2006-07-10 2007-07-09 Systems and methods for providing answering services

Country Status (1)

Country Link
EP (1) EP2039134A4 (en)

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050117731A1 (en) * 2003-12-02 2005-06-02 Sbc Knowledge Ventures, L.P. Call forwarding to voice mail systems based on redirecting number

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050117731A1 (en) * 2003-12-02 2005-06-02 Sbc Knowledge Ventures, L.P. Call forwarding to voice mail systems based on redirecting number

Also Published As

Publication number Publication date
EP2039134A2 (en) 2009-03-25

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Legal Events

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PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

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Effective date: 20090121

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Extension state: AL BA HR MK RS

A4 Supplementary search report drawn up and despatched

Effective date: 20100921

RIC1 Information provided on ipc code assigned before grant

Ipc: H04M 3/533 20060101AFI20100915BHEP

Ipc: H04M 3/54 20060101ALI20100915BHEP

RAX Requested extension states of the european patent have changed

Extension state: RS

Payment date: 20090121

Extension state: HR

Payment date: 20090121

17Q First examination report despatched

Effective date: 20130521

STAA Information on the status of an ep patent application or granted ep patent

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18D Application deemed to be withdrawn

Effective date: 20170201