EP1209925A3 - Nebenstellenanlage, korrespondierendes System und Verfahren zur Kommunikation - Google Patents

Nebenstellenanlage, korrespondierendes System und Verfahren zur Kommunikation Download PDF

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Publication number
EP1209925A3
EP1209925A3 EP01127866A EP01127866A EP1209925A3 EP 1209925 A3 EP1209925 A3 EP 1209925A3 EP 01127866 A EP01127866 A EP 01127866A EP 01127866 A EP01127866 A EP 01127866A EP 1209925 A3 EP1209925 A3 EP 1209925A3
Authority
EP
European Patent Office
Prior art keywords
extension
pbx
groups
caller
private branch
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP01127866A
Other languages
English (en)
French (fr)
Other versions
EP1209925B1 (de
EP1209925A2 (de
Inventor
Yukichi Tatsumi
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Panasonic Corp
Original Assignee
Matsushita Electric Industrial Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Matsushita Electric Industrial Co Ltd filed Critical Matsushita Electric Industrial Co Ltd
Publication of EP1209925A2 publication Critical patent/EP1209925A2/de
Publication of EP1209925A3 publication Critical patent/EP1209925A3/de
Application granted granted Critical
Publication of EP1209925B1 publication Critical patent/EP1209925B1/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/46Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/46Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H04M3/465Arrangements for simultaneously calling a number of substations until an answer is obtained
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/58Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H04Q3/625Arrangements in the private branch exchange
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072Sequence circuits for call signaling, ACD systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091CLI, identification of calling line
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13096Digital apparatus individually associated with a subscriber line, digital line circuits
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103Memory
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13106Microprocessor, CPU
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13109Initializing, personal profile
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13141Hunting for free outlet, circuit or channel
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322PBX
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1328Call transfer, e.g. in PBX
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13299Bus
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1334Configuration within the switch
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13377Recorded announcement
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13405Dual frequency signaling, DTMF
EP01127866.0A 2000-11-22 2001-11-22 Nebenstellenanlage, korrespondierendes System und Verfahren zur Kommunikation Expired - Lifetime EP1209925B1 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2000355407A JP2002159030A (ja) 2000-11-22 2000-11-22 構内交換機システム
JP2000355407 2000-11-22

Publications (3)

Publication Number Publication Date
EP1209925A2 EP1209925A2 (de) 2002-05-29
EP1209925A3 true EP1209925A3 (de) 2006-05-24
EP1209925B1 EP1209925B1 (de) 2015-07-01

Family

ID=18827822

Family Applications (1)

Application Number Title Priority Date Filing Date
EP01127866.0A Expired - Lifetime EP1209925B1 (de) 2000-11-22 2001-11-22 Nebenstellenanlage, korrespondierendes System und Verfahren zur Kommunikation

Country Status (4)

Country Link
US (1) US6788778B2 (de)
EP (1) EP1209925B1 (de)
JP (1) JP2002159030A (de)
CN (2) CN1167242C (de)

Families Citing this family (21)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100473177C (zh) * 2002-11-21 2009-03-25 中兴通讯股份有限公司 一种在语音交换系统中实现跨地域商务群业务的方法
JP2004282336A (ja) * 2003-03-14 2004-10-07 Matsushita Electric Ind Co Ltd 構内交換機
SE528551C2 (sv) * 2004-11-11 2006-12-12 Aurora Invest Ab Metod för att upprätta ett samtal
CN101132349B (zh) * 2006-08-22 2011-03-16 中兴通讯股份有限公司 Sip信令扩展实现ims显示被连接号码业务的方法
CN101076068B (zh) * 2007-03-02 2011-08-24 中兴通讯股份有限公司 语音网关对接入终端的处理方法
CN101068230B (zh) * 2007-06-21 2010-06-02 中兴通讯股份有限公司 在媒体网关中实现用户交换机的方法
US8223930B2 (en) * 2007-09-27 2012-07-17 Siemens Enterprise Communications, Inc. Method and system for workgroup voicemail message
US8897427B2 (en) * 2007-11-21 2014-11-25 Bce Inc. Method and apparatus for enabling a calling party to leave a voice message for a called party
WO2009065208A1 (en) * 2007-11-23 2009-05-28 Bce Inc. Method and apparatus for enabling a calling party to leave a voice message for a called party in response to a command provided by the calling party
WO2009076739A1 (en) * 2007-12-19 2009-06-25 Bce Inc. Method and system for routing calls placed to a telephony identifier associated with a group of identities
CA2710245C (en) * 2007-12-21 2018-01-23 Bce Inc. Method and apparatus for interrupting an active telephony session to deliver information to a subscriber
CA2710199C (en) * 2007-12-21 2016-07-19 Bce Inc. A method and system for establishing a connection with a packet-based application server
CA2695657C (en) 2007-12-27 2015-11-24 Bce Inc. Method and system for processing calls in an architecture allowing a telephony identifier to be associated with a group of identities
CA2707020C (en) * 2007-12-27 2015-02-17 Bce Inc. Method and system for modifying routing information associated to a party
EP2083559A1 (de) 2008-01-23 2009-07-29 Avaya GmbH & Co. KG Verfahren zum Herstellen einer Kommunikationsverbindung zu Gruppenrufnummern und Übermittlung von Statusnachrichten an den Anrufer
CA2647920C (en) * 2008-12-24 2015-11-24 Bce Inc. Method and system for routing telephony communications together with modified calling party identifier information
US8265254B2 (en) * 2010-04-01 2012-09-11 Crucs Holdings, Llc Auto-matching of a phone extension to a tracked individual within a domain
CN104093213A (zh) * 2014-08-04 2014-10-08 耿直 基于公网传输的调度通信方法及公网调度通信系统
JP6500600B2 (ja) * 2015-05-27 2019-04-17 株式会社ナカヨ 特定着信待機機能を有する電話制御装置
CN105491265B (zh) * 2015-11-19 2019-05-31 上海携程商务有限公司 电子传真接收系统及方法
JP6381049B2 (ja) * 2016-06-20 2018-08-29 Necプラットフォームズ株式会社 交換機、発信易化方法及び発信易化プログラム

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS6359093A (ja) * 1986-08-27 1988-03-14 Matsushita Electric Ind Co Ltd 表示器付きボタン電話装置
JPH03101592A (ja) * 1989-09-14 1991-04-26 Nec Corp ボタン電話装置の着信応答方式
US5268958A (en) * 1989-04-06 1993-12-07 Kabushiki Kaisha Toshiba Method for allocating incoming-call to extension telephone sets in private branch exchange and private branch exchange having automatic incoming-call allocating function
US5546447A (en) * 1994-06-29 1996-08-13 Intel Corporation Displaying caller identification information in a computer system
JPH09326864A (ja) * 1996-06-03 1997-12-16 Sekisui Chem Co Ltd 電話交換機
US5978806A (en) * 1997-02-18 1999-11-02 Ameritech Corporation Method and apparatus for communicating information about a called party to a calling party

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6546083B1 (en) * 2000-01-04 2003-04-08 Cisco Technology, Inc. System and method for placing a telephone call

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS6359093A (ja) * 1986-08-27 1988-03-14 Matsushita Electric Ind Co Ltd 表示器付きボタン電話装置
US5268958A (en) * 1989-04-06 1993-12-07 Kabushiki Kaisha Toshiba Method for allocating incoming-call to extension telephone sets in private branch exchange and private branch exchange having automatic incoming-call allocating function
JPH03101592A (ja) * 1989-09-14 1991-04-26 Nec Corp ボタン電話装置の着信応答方式
US5546447A (en) * 1994-06-29 1996-08-13 Intel Corporation Displaying caller identification information in a computer system
JPH09326864A (ja) * 1996-06-03 1997-12-16 Sekisui Chem Co Ltd 電話交換機
US5978806A (en) * 1997-02-18 1999-11-02 Ameritech Corporation Method and apparatus for communicating information about a called party to a calling party

Non-Patent Citations (3)

* Cited by examiner, † Cited by third party
Title
PATENT ABSTRACTS OF JAPAN vol. 012, no. 281 (E - 641) 2 August 1988 (1988-08-02) *
PATENT ABSTRACTS OF JAPAN vol. 015, no. 291 (E - 1093) 24 July 1991 (1991-07-24) *
PATENT ABSTRACTS OF JAPAN vol. 1998, no. 04 31 March 1998 (1998-03-31) *

Also Published As

Publication number Publication date
US20020064275A1 (en) 2002-05-30
JP2002159030A (ja) 2002-05-31
US6788778B2 (en) 2004-09-07
CN1553713A (zh) 2004-12-08
EP1209925B1 (de) 2015-07-01
EP1209925A2 (de) 2002-05-29
CN1167242C (zh) 2004-09-15
CN1354591A (zh) 2002-06-19

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