CN217225567U - Intelligent customer service robot based on NLP technology - Google Patents

Abstract

The utility model discloses an intelligent customer service robot based on NLP technology, which belongs to the technical field of NLP intelligent customer service robots. When using the spring, the first spring is used to buffer the buffer plate, the bottom of the robot body is buffered by the buffer plate, and the second spring drives the moving block to move, and the moving block drives the limit plate to move through the moving rod, so that the The limit plate drives the buffer pad to move, so that the back of the buffer pad is closely attached to the connection of the robot body, and the robot body is fixed to prevent the robot body from shaking back and forth. By setting the above structure, it has a better protection effect. The advantages of the invention solve the problem of poor protection effect of the existing robot protection device, thereby facilitating the use of the device.

Description

An intelligent customer service robot based on NLP technology

technical field

The utility model relates to the technical field of NLP intelligent customer service robots, in particular to an intelligent customer service robot based on NLP technology.

Background technique

NLP is: "natural language processing technology". Natural language processing technology is a discipline that studies language problems in human-computer interaction. The key to processing natural language is to let the computer "understand" natural language, so natural language processing is also called Natural language understanding, also known as computational linguistics, is a branch of language information processing on the one hand, and one of the core topics of artificial intelligence on the other hand. However, the outside of the existing robot mostly relies on the outer shell for protection. In the process of transportation, there is a defect that the protection effect is poor, which is easy to cause damage to the inside of the robot, which is not conducive to the use of the device. Therefore, the utility model The new type provides an intelligent customer service robot based on NLP technology to solve the above-mentioned problems.

Utility model content

The purpose of the present invention is to provide an intelligent customer service robot based on NLP technology to solve the problems raised in the above background technology.

To achieve the above object, the utility model provides the following technical solutions:

An intelligent customer service robot based on NLP technology, comprising a bottom plate, a box body is fixedly connected to the top of the bottom plate, a first spring is fixedly connected to the bottom of the inner cavity of the box, and a buffer is fixedly connected to the top of the first spring The top of the buffer plate is provided with a robot body, the center of the inner cavity of the box is fixedly connected with a concave frame, and the rear end of the inner surface of the concave frame is fixedly connected with a second spring, the second spring The front of the moving block is fixedly connected with a moving block, the outer surface of the moving block is slidably connected at the connection with the inner surface of the concave frame, the front of the moving block is fixedly connected with a moving rod, and the front of the moving rod is rotationally connected by a bearing. The position plate, the back side of the limit plate close to the back is fixedly connected with a buffer pad, the back of the inner cavity of the concave frame is fixedly connected with a back pad, and the back of the robot body is closely attached to the front of the back pad , the front of the robot body is closely attached to the back of the buffer pad, the bottom of the cavity of the box is evenly provided with a cavity, the bottom of the buffer plate is fixedly connected with a connecting rod, and the bottom of the connecting rod extends to A first magnet is fixedly connected to the inner cavity of the cavity, a second magnet is fixedly connected to the bottom of the cavity, and the outer surface of the first magnet is slidably connected to the inner surface of the cavity.

As a further solution of the present invention, the materials of the buffer pad and the back pad are both made of rubber, and there is a space between the left and right sides of the robot body and the connection between the concave frame.

As a further solution of the present invention, the front ends of the left and right sides of the top of the concave frame are fixedly connected with a third spring, the top of the third spring is fixedly connected with a movable block, and the bottom of the movable block is fixedly connected with a A pin rod, the top of the moving rod is evenly provided with a pin groove, the bottom of the pin rod is inserted into the connection of the pin groove, and the outer surface of the pin rod is slidably connected with the inner surface of the third spring.

As a further solution of the present invention, a box door is fixedly connected to the front of the box body by screws, and a handle is fixedly connected to the front of the box door.

As a further solution of the present invention, the left and right sides of the buffer plate are fixedly connected with sliders, and the bottoms of the left and right sides of the inner cavity of the box are provided with chutes, and the outer surfaces of the sliders are connected to the chutes. The inner surface of the sliding connection.

As a further solution of the present invention, the center of the left and right sides of the inner cavity of the box are fixedly connected with limit blocks, the top of the limit block is closely attached to the bottom of the limit plate, and the four corners of the bottom of the bottom plate Both are fixedly connected with shock pads.

Compared with the prior art, the beneficial effects of the present utility model are:

1. When the utility model is used, the buffer plate is buffered by setting the first spring, the bottom of the robot body is buffered by the buffer plate, the moving block is driven to move by setting the second spring, and the moving block drives the limit plate through the moving rod. Move, so that the limit plate drives the buffer pad to move, so that the back of the buffer pad is closely attached to the connection of the robot body, and the robot body is fixed to avoid the phenomenon of the robot body shaking back and forth. By setting the above structure, it has The advantage of better protection effect solves the problem of poor protection effect of the existing robot protection device, thereby facilitating the use of the device.

2. When the utility model is used, the first magnet is buffered by setting the principle that the second magnet and the first magnet are of the same nature and repelling each other, so that the first magnet can buffer the buffer plate through the connecting rod, which further improves the protection of the robot body. Effect.

Description of drawings

Fig. 1 is the structural representation of the utility model;

Fig. 2 is the front sectional view of the box structure of the utility model;

Fig. 3 is an enlarged view of the structure at a place in Fig. 2 of the utility model;

Fig. 4 is the top sectional view of the box structure of the utility model;

FIG. 5 is a right cross-sectional view of the concave frame structure of the present invention.

In the figure: 1. Bottom plate; 2. Box body; 3. First spring; 4. Buffer plate; 5. Robot body; 6. Concave frame; 7. Second spring; 8. Moving block; 9. Moving rod; 10. Limiting plate; 11. Buffer pad; 12. Back pad; 13. Cavity; 14. Connecting rod; 15. First magnet; 16. Second magnet; 17. Third spring; 18. Active block; 19 , pin rod; 20, pin groove; 21, box door; 22, slider; 23, chute; 24, limit block; 25, shock pad.

Detailed ways

The technical solutions in the embodiments of the present utility model will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present utility model. Obviously, the described embodiments are only a part of the embodiments of the present utility model, rather than all the implementations. example. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work fall within the protection scope of the present invention.

Example 1:

Referring to FIGS. 1 to 5 , in an embodiment of the present invention, an intelligent customer service robot based on NLP technology includes a bottom plate 1 , a box body 2 is fixedly connected to the top of the bottom plate 1 , and a bottom of the inner cavity of the box body 2 is fixedly connected with The first spring 3, the top of the first spring 3 is fixedly connected with a buffer plate 4, the top of the buffer plate 4 is provided with a robot body 5, the center of the inner cavity of the box body 2 is fixedly connected with a concave frame 6, and the inside of the concave frame 6 is fixed. The rear end of the surface is fixedly connected with a second spring 7, the front of the second spring 7 is fixedly connected with a moving block 8, the outer surface of the moving block 8 is slidably connected with the connection of the inner surface of the concave frame 6, and the front of the moving block 8 is fixed A moving rod 9 is connected, the front of the moving rod 9 is connected to the limit plate 10 through the bearing rotation, the back side of the limit plate 10 is fixedly connected with a buffer pad 11, and the back of the inner cavity of the concave frame 6 is fixedly connected with a back. Pad 12, the back of the robot body 5 is closely attached to the front of the back pad 12, the front of the robot body 5 is closely attached to the back of the buffer pad 11, the buffer pad 11 and the back pad 12 are made of rubber, and the robot body The left and right sides of the 5 and the concave frame 6 are connected with a space. By setting the buffer pad 11 and the back pad 12, the robot body 5 can be protected to avoid damage to the casing. The left and right sides of the top of the concave frame 6 A third spring 17 is fixedly connected to the front end of the third spring 17, a movable block 18 is fixedly connected to the top of the third spring 17, and a pin rod 19 is fixedly connected to the bottom of the movable block 18. The bottom of 19 is inserted into the connection between the pin groove 20, the outer surface of the pin rod 19 is slidably connected with the inner surface of the third spring 17, and the third spring 17 drives the movable block 18 to move downward, and the movable block 18 drives the pin rod. 19 moves down, so that the pin rod 19 is inserted into the pin groove 20, and the moving rod 9 is limited to avoid the loose position of the moving rod 9. The front of the box body 2 is fixedly connected with a box door 21 by screws. A handle is fixedly connected to the front of the door 21. By setting the box door 21, it is convenient to protect the front of the robot body 5. The left and right sides of the buffer plate 4 are fixedly connected with sliders 22. The bottoms are provided with chute 23, and the outer surface of the slider 22 is slidably connected with the inner surface of the chute 23. By setting the slider 22 and the chute 23, it is convenient to guide the buffer plate 4 and also limit its position. , the center of the left and right sides of the inner cavity of the box body 2 is fixedly connected to the limit block 24, the top of the limit block 24 is closely fitted with the bottom of the limit plate 10, and the four corners of the bottom of the bottom plate 1 are fixedly connected with shock-absorbing pads 25 , By setting the limit block 24, it is convenient to limit the limit plate 10 to avoid the phenomenon of positional deviation of the limit plate 10, and the shock absorption pad 25 can shock the bottom plate 1, and further improve the performance of the device. protective effect.

The principle of this embodiment is:

When in use, the buffer plate 4 is buffered by the first spring 3, the bottom of the robot body 5 is buffered by the buffer plate 4, and at the same time, the second spring 7 drives the moving block 8 to move, and the moving block 8 passes through the moving rod. 9. Drive the limit plate 10 to move, so that the limit plate 10 drives the buffer pad 11 to move, so that the back of the buffer pad 11 is closely attached to the connection of the robot body 5, and the robot body 5 is fixed to avoid the occurrence of the robot body 5. The phenomenon of shaking back and forth, and the third spring 17 drives the movable block 18 to move down, and the movable block 18 drives the pin rod 19 to move down, so that the pin rod 19 is inserted into the pin groove 20, and the movable rod 9 is limited. The phenomenon of loose position of the moving rod 9 is avoided. By setting the above structure, the advantage of better protection effect is obtained, which is beneficial to the use of the device.

Embodiment 2:

Referring to FIG. 3 , combined with the basis of the first embodiment, the bottom of the inner cavity of the box body 2 is evenly provided with a cavity 13 , the bottom of the buffer plate 4 is fixedly connected with a connecting rod 14 , and the bottom of the connecting rod 14 extends to the bottom of the cavity 13 . A first magnet 15 is fixedly connected to the inner cavity, a second magnet 16 is fixedly connected to the bottom of the inner cavity of the cavity 13 , and the outer surface of the first magnet 15 is slidably connected to the inner surface of the cavity 13 .

The principle of this embodiment is:

When in use, the first magnet 15 is buffered by the principle of setting the second magnet 16 and the first magnet 15 to repel each other, so that the first magnet 15 can buffer the buffer plate 4 through the connecting rod 14, which further improves the robot body 5 protective effect.

Claims (6)

1. An intelligent customer service robot based on NLP technology, comprising a bottom plate (1), characterized in that a box body (2) is fixedly connected to the top of the bottom plate (1), and the bottom of the inner cavity of the box body (2) Both are fixedly connected with a first spring (3), a buffer plate (4) is fixedly connected to the top of the first spring (3), a robot body (5) is arranged on the top of the buffer plate (4), and the box A concave frame (6) is fixedly connected to the center of the inner cavity of the body (2), a second spring (7) is fixedly connected to the rear end of the inner surface of the concave frame (6), and the second spring (7) The front of the mobile block (8) is fixedly connected with a moving block (8), the outer surface of the moving block (8) is slidably connected with the connection of the inner surface of the concave frame (6), and the front of the moving block (8) is fixedly connected with a moving rod (9), the front side of the moving rod (9) is rotatably connected to the limit plate (10) through the bearing, and the back side of the limit plate (10) is fixedly connected with a buffer pad (11). A back pad (12) is fixedly connected to the back of the inner cavity of the concave frame (6), the back of the robot body (5) is closely fitted with the front of the back pad (12), and the front of the robot body (5) is in close contact with the front of the back pad (12). The backside of the buffer pad (11) is closely attached, the bottom of the inner cavity of the box body (2) is evenly provided with a cavity (13), and the bottom of the buffer plate (4) is fixedly connected with a connecting rod (14), The bottom of the connecting rod (14) extends to the inner cavity of the cavity (13) and is fixedly connected with a first magnet (15), and the bottom of the inner cavity of the cavity (13) is fixedly connected with a second magnet (16) , the outer surface of the first magnet (15) is slidingly connected with the inner surface of the cavity (13). 2. A kind of intelligent customer service robot based on NLP technology according to claim 1, is characterized in that, the material of described buffer pad (11) and back pad (12) is made of rubber, and described robot body (5) ) and the connection between the left and right sides of the concave frame (6). 3. A kind of intelligent customer service robot based on NLP technology according to claim 1, characterized in that, the front ends of the left and right sides of the top of the concave frame (6) are fixedly connected with a third spring (17), and the A movable block (18) is fixedly connected to the top of the third spring (17), a pin rod (19) is fixedly connected to the bottom of the movable block (18), and a pin groove (19) is evenly opened on the top of the movable rod (9). 20), the bottom of the pin rod (19) is inserted into the joint of the pin groove (20), and the outer surface of the pin rod (19) is slidably connected with the inner surface of the third spring (17). 4. A kind of intelligent customer service robot based on NLP technology according to claim 1, is characterized in that, the front of described box body (2) is connected with box door (21) by screwing, and described box door (21) The front side is fixedly connected with a handle. 5. A kind of intelligent customer service robot based on NLP technology according to claim 1, characterized in that, sliders (22) are fixedly connected to the left and right sides of the buffer plate (4), and the box body (2) ) The bottoms of the left and right sides of the inner cavity are provided with chute (23), and the outer surface of the slider (22) is slidably connected with the inner surface of the chute (23). 6. A kind of intelligent customer service robot based on NLP technology according to claim 1, characterized in that, the center of the left and right sides of the inner cavity of the box body (2) are fixedly connected with limit blocks (24), and the The top of the limiting block (24) is closely attached to the bottom of the limiting plate (10), and shock-absorbing pads (25) are fixedly connected to the four corners of the bottom of the bottom plate (1).

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