CN203942648U - A kind of system of chauffeur information service - Google Patents

A kind of system of chauffeur information service Download PDF

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Publication number
CN203942648U
CN203942648U CN201420092633.5U CN201420092633U CN203942648U CN 203942648 U CN203942648 U CN 203942648U CN 201420092633 U CN201420092633 U CN 201420092633U CN 203942648 U CN203942648 U CN 203942648U
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CN
China
Prior art keywords
mobile phone
call center
phone terminal
center platform
background data
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Expired - Fee Related
Application number
CN201420092633.5U
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Chinese (zh)
Inventor
黄敏
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
HANGZHOU JIUSHU NETWORK TECHNOLOGY Co Ltd
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HANGZHOU JIUSHU NETWORK TECHNOLOGY Co Ltd
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Publication date
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Priority to CN201420092633.5U priority Critical patent/CN203942648U/en
Application granted granted Critical
Publication of CN203942648U publication Critical patent/CN203942648U/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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Abstract

The utility model relates to a kind of system of chauffeur information service, at least mobile phone terminal, background data center and on-call center platform, consists of; Mobile phone terminal is built-in with locating module, can locate via satellite or network positions is obtained mobile phone position information, between mobile phone terminal and background data center and on-call center platform, by communication both-way communication, between background data center and on-call center platform, pass through wireless or wired mode both-way communication.On-call center platform can have one or more.

Description

A kind of system of chauffeur information service
Technical field
The utility model relates to a kind of system of chauffeur information service, belongs to mobile communication and calling taxi field.
Background technology
By call, come the technology of calling by cable of chauffeur generally to be adopted in numerous cities, but there are problems in the service experience of phone chauffeur always.Be exactly the most significantly wherein the confirmation of position, calling party often needs and calls contact staff by cable repeatedly to illustrate that communication could confirm in phone.In addition, due to majority, call service platform by cable and there is no perfect CRM function, lack the record of user's use habit and analysis, be difficult to calling party more personalized service is provided.
Utility model content
Purpose of design: avoid the weak point in background technology, the utility model has designed a kind of system of chauffeur information service.
Design: in order to realize above-mentioned purpose of design of the present utility model, the system of the chauffeur information service of the utility model design, at least consists of mobile phone terminal, background data center and on-call center platform.Mobile phone terminal is built-in with locating module, can locate via satellite or network positions is obtained mobile phone position information, between mobile phone terminal and background data center and on-call center platform, pass through communication both-way communication, between background data center and on-call center platform, by wireless or wired mode both-way communication, on-call center platform can have one or more.
When user calls chauffeur, the trace routine that is installed on mobile phone terminal is start detection Outgoing Number immediately, if this number is not the chauffeur hot line number of any one on-call center platform, user normally calls; If this number is the chauffeur hot line number of some on-call center platforms, mobile phone terminal obtains self positional information by locating module simultaneously, together with the telephone number of this information and mobile phone terminal, Terminal Equipment Identifier (as mobile phone IMEI, MAC Address), is uploaded to background data center and on-call center platform.On-call center platform is when the call that receives this user, can receive the above-mentioned information that this mobile phone terminal sends simultaneously, the contact staff of on-call center can directly obtain this user's positional information in this way, and need not inquire user or searching position again.
After on-call center platform chauffeur success, this order record (phone number that comprises chauffeur user, name, sex, starting point, destination, time, reply driver etc.) can be sent to background data center, after receiving, background data center contrasts with preservation information, if this telephone number exists, this record is increased among the history list of this telephone number, if this telephone number does not exist, generate a new historical record and preserve.
The utility model is compared with background technology, and a kind of easier method that calling party position is provided is provided, and can also provide more user history information simultaneously, thereby realizes the analysis to user habit, provides more personalized high-quality to call service by cable.
Accompanying drawing explanation
Fig. 1 is that the system of a kind of embodiment of the present utility model forms schematic diagram.
Fig. 2 is the system logic flow chart of a kind of embodiment of the utility model.
Fig. 3 is that a kind of embodiment of the utility model obtains the schematic diagram of user profile by background data center.
Fig. 4 is that a kind of embodiment of the utility model is by the schematic diagram of third party software system acquisition user profile.
Fig. 5 is that a kind of embodiment of the utility model sends the schematic diagram that reminder message is installed to user.
Embodiment
Embodiment 1: with reference to accompanying drawing 1-5.A system and method for chauffeur information service, at least consists of mobile phone terminal 1, background data center 2 and on-call center platform 3.Mobile phone terminal 1 is built-in with locating module, can locate via satellite or network positions is obtained mobile phone position information, between mobile phone terminal 1 and background data center 3 and on-call center platform 4, by communication both-way communication, between background data center 2 and on-call center platform 4, pass through wireless or wired mode both-way communication.On-call center platform 3 can have one or more.
Embodiment 2: on embodiment 1 basis, a kind of system of chauffeur information service, can automatically send chauffeur information: when user calls chauffeur, the trace routine that is installed on mobile phone terminal 1 is start detection Outgoing Number immediately, if this number is not the chauffeur hot line number of any one on-call center platform 3, user normally calls; If this number is the chauffeur hot line number of some on-call center platforms 3, mobile phone terminal 1 obtains self positional information by locating module, together with the telephone number of this information and mobile phone terminal 1, Terminal Equipment Identifier (as mobile phone IMEI, MAC Address), is uploaded to background data center 2 and on-call center platform 3.On-call center platform 3 is when the call that receives this user, can receive the above-mentioned information that this mobile phone terminal 1 sends simultaneously, the contact staff of on-call center can directly obtain this user's positional information in this way, and need not inquire user or searching position again.
Embodiment 3: after the 3 chauffeur successes of on-call center platform, this order record (phone number that comprises chauffeur user, name, sex, starting point, destination, time, reply driver etc.) can be sent to background data center 2, after receiving, background data center 2 contrasts with preservation information, if this telephone number exists, this record is increased among the history list of this telephone number, if this telephone number does not exist, generate a new historical record and preserve.
Embodiment 4: when number that user dials being detected and be the hot line number of on-call center platform, to background data center 2, send inquiry request simultaneously, obtain historical record corresponding to this phone number of preserving in background data center 2, and this history information is uploaded to together with the positional information described in claim 1 to on-call center platform 3; Or directly above-mentioned historical record is sent to on-call center platform 3 by background data center 2.Thereby on-call center platform 3 is when receiving called telephone, can know this user's the identity informations such as name, and the record of calling a taxi before, the contact staff of being convenient to on-call center platform can provide more personalized service.If fail to get corresponding historical record from background data center 2, according to information claimed in claim 2 (telephone number, Terminal Equipment Identifier), be sent to on-call center platform 3.
Embodiment 5: when trace routine detects number that user dials and is the hot line number of on-call center platform, if this mobile phone terminal 2 has been installed third party's software of calling a taxi, simultaneously to the mounted software of calling a taxi, obtain the recorded information of calling a taxi, the name that comprises chauffeur user, sex, starting point, destination, time, reply driver, credit promise breaking record etc.Together with the positional information of these call a taxi recorded information and mobile phone terminals 1, be uploaded to on-call center platform 3.Thereby can according to user, use the historical record of calling a taxi of different software, comprehensively obtain some use habits of user, as the departure place of often calling a taxi, destination of often going etc., for user provides the more personalized service of calling by cable.
Embodiment 6: need to obtain other third parties calling a taxi during recorded information of software of calling a taxi, can not pass through mobile phone terminal, but directly to the call a taxi system server of software of third party, send request, by third party's respective user that the system server inquiry of software preserves historical record of calling a taxi of calling a taxi, then feed back to mobile phone terminal, be sent to on-call center platform 3 together with mobile phone terminal positional information; Or third party's software server of calling a taxi is directly sent to on-call center platform 3 by above-mentioned information.
Embodiment 7: when on-call center platform 3 helps users to match taxi successfully to generate order, this sequence information can be sent to third party software, as payment software (Alipay, micro-letter etc.) or the software of calling a taxi.User just can pay the expense of this time calling a taxi by these third party softwares like this.
Embodiment 8: when on-call center platform 3 receives called telephone, wait for position, other information such as historical record of calling a taxi that mobile phone terminal is uploaded that receive simultaneously.Waiting time capable of regulating, surpass waiting time not receive yet these information, on-call center platform 3 is thought not installation and measuring program of this mobile phone terminal, according to plain old telephone incoming call, connects.Now, on-call center platform 3 can send note to this mobile phone terminal, recommends trace routine described in user installation, to provide more personalized high-quality to call service by cable.
It is to be understood that: although above-described embodiment is to the mentality of designing of the present utility model detailed text description of contrasting; but these text descriptions; just the simple text of the utility model mentality of designing is described; rather than the restriction to the utility model mentality of designing; any combination, increase or modification that does not exceed the utility model mentality of designing, all should fall in protection range of the present utility model.

Claims (2)

1. a system for chauffeur information service, is characterized in that at least mobile phone terminal (1), background data center (2) and on-call center platform (3), consisting of; Mobile phone terminal (1) is built-in with locating module, can locate via satellite or network positions is obtained mobile phone position information, between mobile phone terminal (1) and background data center (3) and on-call center platform (4) by communication or wired mode both-way communication.
2. the system of chauffeur information service according to claim 1, is characterized in that: on-call center platform (3) has one or more.
CN201420092633.5U 2014-03-03 2014-03-03 A kind of system of chauffeur information service Expired - Fee Related CN203942648U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201420092633.5U CN203942648U (en) 2014-03-03 2014-03-03 A kind of system of chauffeur information service

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201420092633.5U CN203942648U (en) 2014-03-03 2014-03-03 A kind of system of chauffeur information service

Publications (1)

Publication Number Publication Date
CN203942648U true CN203942648U (en) 2014-11-12

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Country Status (1)

Country Link
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103841517A (en) * 2014-03-03 2014-06-04 杭州九树网络科技有限公司 Taxi calling information service system and method
CN104540092A (en) * 2015-01-06 2015-04-22 北京嘀嘀无限科技发展有限公司 Method for processing order in communication system and communication system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103841517A (en) * 2014-03-03 2014-06-04 杭州九树网络科技有限公司 Taxi calling information service system and method
CN104540092A (en) * 2015-01-06 2015-04-22 北京嘀嘀无限科技发展有限公司 Method for processing order in communication system and communication system

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Legal Events

Date Code Title Description
C14 Grant of patent or utility model
GR01 Patent grant
CF01 Termination of patent right due to non-payment of annual fee
CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20141112

Termination date: 20160303