CN117194156A - Unified monitoring operation and maintenance management method and system for multi-cloud platform - Google Patents
Unified monitoring operation and maintenance management method and system for multi-cloud platform Download PDFInfo
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Abstract
The invention discloses a unified monitoring operation and maintenance management method and system of a multi-cloud platform, which relate to the technical field of resource monitoring, wherein the management method comprises the following steps: according to the access information of the cloud platform, the cloud platform acquires API standard interfaces, data formats, request modes and authority information of various resources, and configures a uniform resource adaptation collector to finish access adaptation of various resources on different cloud platforms; complete life cycle management of attribute configuration information of various resources and maintenance of relations among configuration items through a configuration management database CMDB; the type or monitoring index of the monitoring resource is designated, the designated target is monitored through the monitoring component, and the monitoring data is transmitted to the visual large screen through the RestAPI interface for display. According to the invention, cloud resources of a plurality of cloud service manufacturers can be accessed through the unified resource adaptation collector, and comprehensive, unified, multidimensional and visual monitoring management of the accessed resources is realized through the CMDB.
Description
Technical Field
The invention relates to the technical field of resource monitoring, in particular to a unified monitoring operation and maintenance management method and system of a multi-cloud platform.
Background
With the years of development of cloud computing, the basic architecture is mature, a plurality of cloud computing platforms are developed in the market, the application modernization is driven by the cloud speed, in some large enterprises and government scenes, a multi-cloud mixed scene is generated to support a service system, and the cloud platforms have respective resource management monitoring methods and cannot uniformly monitor resources, so that the following hidden danger exists. The resource monitoring management of each cloud platform has larger variability, the monitoring data is dispersed, the resource monitoring management configuration parameters, the alarm templates, the alarm conditions, the operation and maintenance worksheets and the like cannot be comprehensively managed, the monitoring of complex environment equipment and business systems cannot be quickly adapted, the operation and maintenance cost is increased, and the manpower resource is wasted. Therefore, the unified operation and maintenance monitoring of the hybrid cloud and the multi-cloud platform needs to be realized.
Aiming at complex and changeable operation and maintenance environments, the cloud resource centralized overall management and monitoring, integrated operation and maintenance and flow management of a plurality of cloud service manufacturers are realized, a plurality of public clouds, a plurality of private clouds, mixed clouds and various heterogeneous resources are integrated, and unified and flexible resource attribute configuration is carried out.
Disclosure of Invention
The invention provides a unified monitoring operation and maintenance management method and system for a multi-cloud platform, which are used for realizing the centralized overall management and monitoring, integrated operation and maintenance and flow management of cloud resources of a plurality of cloud service manufacturers.
In a first aspect, the present invention provides a unified monitoring operation and maintenance management method for a multi-cloud platform, which solves the above technical problems by adopting the following technical scheme:
a unified monitoring operation and maintenance management method of a multi-cloud platform comprises the following steps:
according to the access information of the cloud platform, the cloud platform acquires API standard interfaces, data formats, request modes and authority information of various resources, and configures a uniform resource adaptation collector to finish access adaptation of various resources on different cloud platforms;
complete the whole life cycle management of the attribute configuration information of various resources and maintain the relation among the configuration items through a configuration management database CMDB, and perform panoramic display;
the type or monitoring index of the monitoring resource is designated, the designated target is monitored through the monitoring component, and monitoring data are transmitted to the visual large screen through the RestAPI interface for display.
Optionally, the configured resource adaptation collector first accesses a cloud platform with a different interface protocol,
subsequently, operation data corresponding to various resources on the cloud platform are obtained, the operation data belonging to the same cloud platform have the same identification,
then, various resource operation data from different cloud platforms are converted into a unified format,
and finally, completing the full life cycle management of the attribute configuration information of various resources and maintaining the relation among the configuration items through a configuration management database CMDB.
Optionally, various resources of the cloud platform comprise servers, storage devices, network devices, security devices, virtual machines, databases, middleware and application systems;
the configuration management database CMDB automatically collects the configuration item information of various resources in a plurality of ways SNMP, IMPI, SSH, agent, JDBC, JMX, API.
Alternatively, when the monitored data exceeds a preset value,
the abnormal alarm is carried out through the alarm component, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
and sending an alarm notice through a notice component, sending the alarm notice to related responsible contact persons through a RestAPI interface, generating an alarm work order through a work order component, sending the alarm work order to an operation and maintenance management portal through the RestAPI interface, and carrying out service flow management on the alarm work order through the operation and maintenance management portal after the related responsible contact persons receive the alarm notice.
Further optionally, the full life cycle management of the attribute configuration information of each resource and the maintenance of the relationship between the configuration items are completed through a configuration management database CMDB, which specifically includes:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring;
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
In a second aspect, the invention relates to a unified monitoring operation and maintenance management system for a multi-cloud platform, which solves the technical problems and adopts the following technical scheme:
a unified monitoring operation management system of a multi-cloud platform, comprising:
the configuration module is used for acquiring API standard interfaces, data formats, request modes and authority information of various resources by the cloud platform according to the access information of the cloud platform, configuring a uniform resource adaptation collector, and completing access adaptation of various resources on different cloud platforms through the resource adaptation collector;
the operation and maintenance management module is used for completing the whole life cycle management of the attribute configuration information of various resources through the configuration management database CMDB, maintaining the relation among the configuration items and carrying out panoramic display;
the monitoring module is used for monitoring various resources or designated resources/indexes and transmitting monitoring data to the visual large screen for display through the RestAPI interface.
Optionally, the related resource adaptation collector performs the following operations to complete access adaptation of various resources on different cloud platforms:
first a cloud platform with different interface protocols is accessed,
subsequently, operation data corresponding to various resources on the cloud platform are obtained, the operation data belonging to the same cloud platform have the same identification,
then, various resource operation data from different cloud platforms are converted into a unified format,
and finally, completing the full life cycle management of the attribute configuration information of various resources and maintaining the relation among the configuration items through a configuration management database CMDB.
Optionally, various resources of the related cloud platform comprise a server, a storage device, a network device, a security device, a virtual machine, a database, middleware and an application system;
the configuration management database CMDB automatically collects the configuration item information of various resources in a plurality of ways SNMP, IMPI, SSH, agent, JDBC, JMX, API.
Optionally, the related unified monitoring operation and maintenance management system further comprises an alarm module, a notification module and a work order module;
when the monitored data exceeds the preset value,
the abnormal alarm is carried out by the alarm module, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
and sending an alarm notice through a notice module, sending the alarm notice to related responsible contact persons through a RestAPI interface, generating an alarm work order through a work order module, sending the alarm work order to an operation and maintenance management portal through the RestAPI interface, and carrying out service flow management on the alarm work order through the operation and maintenance management portal after the related responsible contact persons receive the alarm notice.
Further optionally, the operation and maintenance management module completes the full life cycle management of the attribute configuration information of various resources and maintains the relationship among the configuration items through the configuration management database CMDB, which specifically includes:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring;
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
The unified monitoring operation and maintenance management method and system for the multi-cloud platform have the beneficial effects that compared with the prior art, the unified monitoring operation and maintenance management method and system for the multi-cloud platform have the following advantages:
according to the invention, cloud resources of a plurality of cloud service manufacturers can be accessed through the unified resource adaptation collector, comprehensive, unified and multidimensional visual monitoring management of the accessed resources is realized through the unified nano tube of the CMDB, service performance analysis is provided, a visual large screen display is provided, an alarm threshold value is flexibly formulated for resource alarm, alarm notification is effectively initiated, an alarm transfer work order is realized, service flow management is carried out on the alarm work order, and the most efficient and quick management is realized by using low operation and maintenance cost.
Drawings
FIG. 1 is a flow chart of a method implementation of a first embodiment of the present invention;
fig. 2 is a block diagram of a module connection according to a second embodiment of the present invention.
Detailed Description
In order to make the technical scheme, the technical problems to be solved and the technical effects of the invention more clear, the technical scheme of the invention is clearly and completely described below by combining specific embodiments.
Embodiment one:
referring to fig. 1, this embodiment proposes a unified monitoring operation and maintenance management method for a multi-cloud platform, which includes the following steps:
according to the access information of the cloud platform, the cloud platform acquires API standard interfaces, data formats, request modes and authority information of various resources, a uniform resource adaptation collector is configured, the resource adaptation collector is firstly accessed to the cloud platform with different interface protocols, then operation data of various resources on the corresponding cloud platform are acquired, the operation data of the same cloud platform have the same identification, then conversion of the uniform formats is carried out on the operation data of various resources from different cloud platforms, and access adaptation of various resources on different cloud platforms is completed.
The cloud platform comprises various resources including servers, storage devices, network devices, security devices, virtual machines, databases, middleware and application systems.
And secondly, completing the full life cycle management of the attribute configuration information of various resources and maintaining the relation among the configuration items through a configuration management database CMDB, and performing panoramic display.
The configuration management database CMDB automatically collects the configuration item information of various resources in a plurality of ways SNMP, IMPI, SSH, agent, JDBC, JMX, API.
The configuration management database CMDB specifically performs the following tasks:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring.
And thirdly, appointing the type or monitoring index of the monitoring resource, monitoring the appointed target through the monitoring component, and transmitting the monitoring data to the visual large screen through the RestAPI interface for display.
The configuration management database CMDB also performs the following tasks:
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
When the monitored data exceeds the preset value,
the abnormal alarm is carried out through the alarm component, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
the alarm notice is sent to a third party platform through a RestAPI interface by the notice component, the third party platform forwards the alarm notice to related responsible contact persons according to the reserved contact manner, meanwhile, an alarm work order is generated through the work order component, the alarm work order is sent to an operation and maintenance management portal through the RestAPI interface, and the related responsible contact persons carry out service flow management on the alarm work order through the operation and maintenance management portal after receiving the alarm notice.
Embodiment two:
referring to fig. 2, this embodiment proposes a unified monitoring operation and maintenance management system for a multi-cloud platform, which includes:
the configuration module is used for acquiring API standard interfaces, data formats, request modes and authority information of various resources by the cloud platform according to the access information of the cloud platform, configuring a uniform resource adaptation collector, and completing access adaptation of various resources on different cloud platforms through the resource adaptation collector;
the operation and maintenance management module is used for completing the whole life cycle management of the attribute configuration information of various resources through the configuration management database CMDB, maintaining the relation among the configuration items and carrying out panoramic display;
the monitoring module is used for monitoring various resources or designated resources/indexes and transmitting monitoring data to the visual large screen for display through the RestAPI interface.
In this embodiment, the resource adaptation collector performs the following operations to complete access adaptation of various resources on different cloud platforms: firstly, accessing cloud platforms with different interface protocols, then acquiring operation data of various resources on the corresponding cloud platforms, wherein the operation data of the same cloud platform have the same identification, and then converting various resource operation data from different cloud platforms in a unified format to finish access adaptation of various resources on different cloud platforms.
In this embodiment, various resources of the cloud platform include servers, storage devices, network devices, security devices, virtual machines, databases, middleware, and application systems.
In this embodiment, the configuration management database CMDB automatically collects configuration item information of various resources in a plurality of manners SNMP, IMPI, SSH, agent, JDBC, JMX, API.
The unified monitoring operation and maintenance management system of the embodiment also comprises an alarm module, a notification module and a work order module. When the monitored data exceeds the preset value,
the abnormal alarm is carried out by the alarm module, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
and sending an alarm notice through a notice module, sending the alarm notice to related responsible contact persons through a RestAPI interface, generating an alarm work order through a work order module, sending the alarm work order to an operation and maintenance management portal through the RestAPI interface, and carrying out service flow management on the alarm work order through the operation and maintenance management portal after the related responsible contact persons receive the alarm notice.
In this embodiment, the operation and maintenance management module completes the full life cycle management of the attribute configuration information of various resources and maintains the relationship between the configuration items through the configuration management database CMDB, which specifically includes:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring;
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
In summary, by adopting the unified monitoring operation and maintenance management method and system of the multi-cloud platform, cloud resources of a plurality of cloud service manufacturers can be accessed through the unified resource adaptation collector, and comprehensive, unified, multidimensional and visual monitoring management of the accessed resources is realized through the unified nano tube of the CMDB.
The foregoing has outlined rather broadly the principles and embodiments of the present invention in order that the detailed description of the invention may be better understood. Based on the above-mentioned embodiments of the present invention, any improvements and modifications made by those skilled in the art without departing from the principles of the present invention should fall within the scope of the present invention.
Claims (10)
1. The unified monitoring operation and maintenance management method of the multi-cloud platform is characterized by comprising the following steps of:
according to the access information of the cloud platform, the cloud platform acquires API standard interfaces, data formats, request modes and authority information of various resources, and configures a uniform resource adaptation collector to finish access adaptation of various resources on different cloud platforms;
complete the whole life cycle management of the attribute configuration information of various resources and maintain the relation among the configuration items through a configuration management database CMDB, and perform panoramic display;
the type or monitoring index of the monitoring resource is designated, the designated target is monitored through the monitoring component, and monitoring data are transmitted to the visual large screen through the RestAPI interface for display.
2. The method for unified monitoring operation and maintenance management of multiple cloud platforms according to claim 1, wherein the configured resource adaptation collector is firstly accessed to the cloud platforms with different interface protocols,
subsequently, operation data corresponding to various resources on the cloud platform are obtained, the operation data belonging to the same cloud platform have the same identification,
then, various resource operation data from different cloud platforms are converted into a unified format,
and finally, completing the full life cycle management of the attribute configuration information of various resources and maintaining the relation among the configuration items through a configuration management database CMDB.
3. The unified monitoring operation and maintenance management method of the multi-cloud platform according to claim 1, wherein various resources of the cloud platform comprise servers, storage devices, network devices, security devices, virtual machines, databases, middleware and application systems;
the configuration management database CMDB automatically collects the configuration item information of various resources in a plurality of ways SNMP, IMPI, SSH, agent, JDBC, JMX, API.
4. The method for unified monitoring operation and maintenance management of a multi-cloud platform as claimed in claim 1, wherein when the monitored data exceeds a preset value,
the abnormal alarm is carried out through the alarm component, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
and sending an alarm notice through a notice component, sending the alarm notice to related responsible contact persons through a RestAPI interface, generating an alarm work order through a work order component, sending the alarm work order to an operation and maintenance management portal through the RestAPI interface, and carrying out service flow management on the alarm work order through the operation and maintenance management portal after the related responsible contact persons receive the alarm notice.
5. The unified monitoring operation and maintenance management method of a multi-cloud platform according to claim 4, wherein the full life cycle management of the attribute configuration information of each type of resource and the maintenance of the relationship between each configuration item are completed through the configuration management database CMDB, specifically comprising:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring;
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
6. The utility model provides a unified control fortune dimension management system of many cloud platform which characterized in that it includes:
the configuration module is used for acquiring API standard interfaces, data formats, request modes and authority information of various resources by the cloud platform according to the access information of the cloud platform, configuring a uniform resource adaptation collector, and completing access adaptation of various resources on different cloud platforms through the resource adaptation collector;
the operation and maintenance management module is used for completing the whole life cycle management of the attribute configuration information of various resources through the configuration management database CMDB, maintaining the relation among the configuration items and carrying out panoramic display;
the monitoring module is used for monitoring various resources or designated resources/indexes and transmitting monitoring data to the visual large screen for display through the RestAPI interface.
7. The unified monitoring operation and maintenance management system of a multi-cloud platform according to claim 6, wherein the resource adaptation collector performs the following operations to complete access adaptation of various resources on different cloud platforms:
first a cloud platform with different interface protocols is accessed,
subsequently, operation data corresponding to various resources on the cloud platform are obtained, the operation data belonging to the same cloud platform have the same identification,
then, various resource operation data from different cloud platforms are converted into a unified format,
and finally, completing the full life cycle management of the attribute configuration information of various resources and maintaining the relation among the configuration items through a configuration management database CMDB.
8. The unified monitoring operation and maintenance management system of the multi-cloud platform according to claim 6, wherein various resources of the cloud platform comprise servers, storage devices, network devices, security devices, virtual machines, databases, middleware and application systems;
the configuration management database CMDB automatically collects the configuration item information of various resources in a plurality of ways SNMP, IMPI, SSH, agent, JDBC, JMX, API.
9. The unified monitoring operation and maintenance management system of a multi-cloud platform according to claim 6, wherein the unified monitoring operation and maintenance management system further comprises an alarm module, a notification module and a work order module;
when the monitored data exceeds the preset value,
the abnormal alarm is carried out by the alarm module, the abnormal alarm is sent to the visual large screen through the RestAPI interface to carry out the abnormal alarm,
and sending an alarm notice through a notice module, sending the alarm notice to related responsible contact persons through a RestAPI interface, generating an alarm work order through a work order module, sending the alarm work order to an operation and maintenance management portal through the RestAPI interface, and carrying out service flow management on the alarm work order through the operation and maintenance management portal after the related responsible contact persons receive the alarm notice.
10. The unified monitoring operation and maintenance management system of a multi-cloud platform according to claim 9, wherein the operation and maintenance management module completes the full life cycle management of the attribute configuration information of various resources and maintains the relationship among the configuration items through a configuration management database CMDB, specifically comprising:
the configuration management of various resources is realized, and the method specifically comprises the following steps: model management, configuration grouping, configuration auditing, configuration rollback, configuration querying, configuration panorama, configuration checking and configuration discovery;
asset management of various resources is realized, and the asset management method specifically comprises the following steps: asset discovery, asset grouping, asset maintenance, self-production querying;
the monitoring management of various resources is realized, and the method specifically comprises the following steps: basic resource monitoring, monitoring object management, business performance analysis and scene monitoring;
the alarm management of various resources is realized, and the method specifically comprises the following steps: alarm transfer bill, alarm centralized display, alarm notification and alarm silencing;
the service flow management of various resources is realized, and the service flow management concretely comprises the following steps: service desk, work order management, work order modeling, problem feedback, my to-do, SLA management, scheduling management, timing strategy.
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115842707A (en) * | 2022-09-16 | 2023-03-24 | 中电信数智科技有限公司 | Distributed IT monitoring system supporting multiple monitoring modes |
| CN118012697A (en) * | 2023-12-26 | 2024-05-10 | 中电信数智科技有限公司 | Cloud network IT equipment operation and maintenance data processing method, device, equipment and storage medium |
| CN118093547A (en) * | 2024-02-22 | 2024-05-28 | 远江盛邦（北京）网络安全科技股份有限公司 | Data management system and method based on CMDB |
| CN118301207A (en) * | 2024-05-16 | 2024-07-05 | 中鼎立天(河南)科技股份有限公司 | Cloud primary micro-service platform oriented to heterogeneous cloud |
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2023
- 2023-09-08 CN CN202311154163.0A patent/CN117194156A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115842707A (en) * | 2022-09-16 | 2023-03-24 | 中电信数智科技有限公司 | Distributed IT monitoring system supporting multiple monitoring modes |
| CN118012697A (en) * | 2023-12-26 | 2024-05-10 | 中电信数智科技有限公司 | Cloud network IT equipment operation and maintenance data processing method, device, equipment and storage medium |
| CN118093547A (en) * | 2024-02-22 | 2024-05-28 | 远江盛邦（北京）网络安全科技股份有限公司 | Data management system and method based on CMDB |
| CN118301207A (en) * | 2024-05-16 | 2024-07-05 | 中鼎立天(河南)科技股份有限公司 | Cloud primary micro-service platform oriented to heterogeneous cloud |
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