CN115551104A - Service processing method, device, equipment and storage medium - Google Patents

Abstract

The application discloses a service processing method, a device, equipment and a storage medium, which relate to the technical field of communication and are used for avoiding the mutual exclusion of services when a network accessed by terminal equipment at present falls back to a target network, realizing the simultaneous processing of multiple services and improving the service processing efficiency, and comprise the following steps: when a network currently accessed by the terminal equipment falls back to a target network and receives a call request of a target user through the target network, acquiring subscription information corresponding to the target user; determining a processing priority corresponding to each subscription service in at least one subscription service; when determining that a conflict relationship exists between any two subscription services in at least one subscription service under the condition that the terminal equipment is accessed to the target network, sequentially processing at least one subscription service according to the processing priority corresponding to each subscription service based on the IMS. The method and the device are applied to a scene of processing the service signed by the user when the network accessed by the terminal device falls back to the target network.

Description

Service processing method, device, equipment and storage medium

Technical Field

The present application relates to the field of communications technologies, and in particular, to a method, an apparatus, a device, and a storage medium for processing a service.

Background

With the continuous development of mobile Network communication technology, services that a user can select in a communication service are increasing, for example, an enterprise business card service, a number display service, an anti-harassment service, a Virtual Private Network (VPN) service, and the like. Generally, these different services are implemented by a serving-Call Session Control Function (S-CSCF) triggering a corresponding Application Server (AS) according to a priority of an Initial Filter Criteria (IFC). The service triggering usually needs to be implemented by calling anchoring, that is, the service activated by the user is triggered by anchoring to the corresponding service platform.

The current Voice over LTE (VoLTE) policy adopted by the caller of Voice services over fourth Generation Mobile Communication technology (4 g) network is dual triggering. When the current network of the user is the 4G network, the call is accessed in the 4G network, the 4G network provides communication service, and the triggering of the service is realized; if the current network falls back to the second Generation Mobile Communication technology (2g) network or the third Generation Mobile Communication technology (3g) network, a call is accessed in the 2G network or the 3G network, and the 2G network or the 3G network provides Communication service to realize triggering of the service. However, in the 2G network or the 3G network, the intelligent network cannot be anchored to a plurality of service platforms at the same time, and only one service can be selected for implementation. When the 4G network currently accessed by the terminal device falls back to the 2G network or the 3G network, mutual exclusion between services occurs, which results in a problem that multiple services cannot be processed, and thus the current service processing efficiency is poor.

Disclosure of Invention

The application provides a service processing method, a device, equipment and a storage medium, which are used for avoiding mutual exclusion among services when a network accessed by terminal equipment at present falls back to a target network, realizing simultaneous processing of multiple services and improving service processing efficiency.

In order to achieve the purpose, the technical scheme is as follows:

in a first aspect, a method for processing a service is provided, where the method includes: when a network currently accessed by a terminal device falls back to a target network and receives a call request of a target user through the target network, acquiring subscription information corresponding to the target user, wherein the subscription information is used for indicating at least one subscription service opened by the target user, and the at least one subscription service is services executed in sequence in the call process; determining a processing priority corresponding to each subscription service in at least one subscription service; when determining that a conflict relationship exists between any two subscription services in at least one subscription service under the condition that the terminal equipment is accessed to a target network, sequentially processing at least one subscription service according to the processing priority corresponding to each subscription service based on an IP Multimedia Subsystem (IMS); the conflict relationship is used for indicating that at least one signed service in any two signed services cannot be executed in the process of carrying out the same call.

In a possible implementation manner, when it is determined that a conflict relationship exists between any two subscription services in at least one subscription service when the terminal device accesses the target network, the method further includes, based on the IP multimedia subsystem IMS, before sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service: determining whether a plurality of service execution platforms corresponding to a target network comprise a service execution platform corresponding to each signed service in at least one signed service; when determining that a conflict relationship exists between any two subscription services in at least one subscription service under the condition that the terminal device is accessed to the target network, sequentially processing the at least one subscription service according to the processing priority corresponding to each subscription service based on the IP multimedia subsystem IMS, wherein the processing comprises the following steps: when it is determined that the terminal device is accessed to the target network, if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service based on the IMS according to a processing priority corresponding to each subscription service.

In a possible implementation manner, after determining whether a plurality of service execution platforms corresponding to a target network includes a service execution platform corresponding to each signed service in at least one signed service, the method further includes: when it is determined that the terminal device is accessed to the target network, if a plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any one signed service in the at least one signed service, processing the at least one signed service in sequence according to a processing priority corresponding to each signed service based on the IMS; or, when it is determined that the terminal device accesses the target network, if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service.

In a possible implementation manner, when a network to which a terminal device is currently accessed falls back to a target network and a call request of a target user is received through the target network, acquiring subscription information corresponding to the target user includes: when a network accessed by the terminal equipment at present falls back to a target network and receives a call request of a target user through the target network, acquiring identity information of the target user; and determining the subscription information corresponding to the target user according to the identity information of the target user.

In a possible implementation manner, sequentially processing at least one subscription service according to a processing priority corresponding to each subscription service includes: aiming at any signed service in at least one signed service, determining a first service execution platform corresponding to any signed service from a plurality of target service execution platforms, wherein the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a currently accessed network; and when the user list corresponding to the first service execution platform comprises the target user, processing any signed service through the first service execution platform.

In a possible implementation manner, when a network to which the terminal device is currently accessed falls back to a target network and a call request of a target user is received through the target network, before obtaining subscription information corresponding to the target user, the method further includes: when a service change request of a target user is received, determining whether a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to a target network respectively comprise the service execution platforms corresponding to the service change request; when determining that the service execution platforms corresponding to the target network in the service execution platforms corresponding to the currently accessed network respectively include the service execution platform corresponding to the service change request, updating subscription information corresponding to the target user according to the service change request, and adjusting a user list corresponding to a second service execution platform according to the service change request, wherein the second service execution platform comprises: a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to a target network; when determining that a plurality of service execution platforms corresponding to the currently accessed network include a service execution platform corresponding to a service change request and the plurality of service execution platforms corresponding to the target network do not include the service execution platform corresponding to the service change request, updating subscription information corresponding to a target user according to the service change request, and adjusting a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request; wherein the service change request comprises at least one of: adding new signing service in the signing information, deleting the signing service in the signing information, and modifying the signing service in the signing information, wherein the modifying of the signing service in the signing information comprises the following steps: and adding a subscription service and deleting the subscription service in the subscription information.

In a possible implementation manner, the service change request includes a new subscription service in the subscription information, and it is determined whether, among the multiple service execution platforms corresponding to the currently accessed network and the multiple service execution platforms corresponding to the target network, the service execution platform corresponding to the service change request is included before each service execution platform corresponding to the service change request, the method further includes: when receiving a service change request of a target user, determining whether a conflict relationship exists between a newly added signed service and at least one signed service under a currently accessed network, wherein the conflict relationship comprises at least one of the following: the at least one subscription service comprises a newly-added subscription service, the newly-added subscription service and any one of the at least one subscription service which cannot be simultaneously opened; when the conflict relationship between the newly added subscription service and at least one subscription service is determined, the newly added subscription service does not need to be added into the subscription information corresponding to the target user.

In a second aspect, a service processing apparatus is provided, which includes: an acquisition unit and a processing unit; the device comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring subscription information corresponding to a target user when a network currently accessed by a terminal device falls back to the target network and receives a call request of the target user through the target network, the subscription information is used for indicating at least one subscription service opened by the target user, and the at least one subscription service is a service executed in sequence in the call process; the processing unit is used for determining the processing priority corresponding to each subscription service in at least one subscription service; a processing unit, configured to, when it is determined that a conflict relationship exists between any two subscription services in at least one subscription service when a terminal device is accessed to a target network, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service based on an IP multimedia subsystem IMS; the conflict relationship is used for indicating that at least one of any two subscription services cannot be executed in the process of carrying out the same call.

In a possible implementation manner, the processing unit is configured to determine whether a plurality of service execution platforms corresponding to the target network includes a service execution platform corresponding to each signed service in at least one signed service; and the processing unit is used for sequentially processing at least one subscription service according to the processing priority corresponding to each subscription service based on the IMS if the plurality of service execution platforms corresponding to the target network comprise the service execution platform corresponding to each subscription service in at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service under the condition that the terminal equipment is determined to be accessed to the target network.

In a possible implementation manner, the processing unit is configured to, when it is determined that the terminal device is accessed to the target network, sequentially process, based on the IMS, at least one subscribed service according to a processing priority corresponding to each subscribed service if a plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any subscribed service in the at least one subscribed service; or, the processing unit is configured to, when it is determined that the terminal device accesses the target network, sequentially process at least one subscription service according to a processing priority corresponding to each subscription service if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service.

In a possible implementation manner, the obtaining unit is configured to obtain identity information of a target user when a network to which the terminal device is currently connected falls back to a target network and a call request of the target user is received through the target network; and the processing unit is used for determining the subscription information corresponding to the target user according to the identity information of the target user.

In a possible implementation manner, the processing unit is configured to determine, for any signed service in at least one signed service, a first service execution platform corresponding to the any signed service from a plurality of target service execution platforms, where the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a currently accessed network; and the processing unit is used for processing any signed service through the first service execution platform when the user list corresponding to the first service execution platform is determined to comprise the target user.

In a possible implementation manner, the processing unit is configured to determine, when receiving a service change request of a target user, whether a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to the target network respectively include a service execution platform corresponding to the service change request; a processing unit, configured to update subscription information corresponding to a target user according to a service change request when it is determined that service execution platforms corresponding to a target network in a plurality of service execution platforms corresponding to a currently accessed network respectively include service execution platforms corresponding to the service change request, and adjust a user list corresponding to a second service execution platform according to the service change request, where the second service execution platform includes: a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to a target network; the processing unit is used for updating the subscription information corresponding to the target user according to the service change request and adjusting a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request when the plurality of service execution platforms corresponding to the currently accessed network comprise the service execution platform corresponding to the service change request and the plurality of service execution platforms corresponding to the target network do not comprise the service execution platform corresponding to the service change request; wherein the service change request comprises at least one of the following: adding new signing service in the signing information, deleting the signing service in the signing information, and modifying the signing service in the signing information, wherein the modifying of the signing service in the signing information comprises the following steps: and newly adding a subscription service and deleting the subscription service in the subscription information.

In a possible implementation manner, the service change request includes adding a new subscription service in the subscription information; a processing unit, configured to determine, when a service change request of a target user is received, whether a conflict relationship exists between a newly added subscription service and at least one subscription service in a currently accessed network, where the conflict relationship includes at least one of the following: the at least one subscription service comprises a newly-added subscription service, the newly-added subscription service and any one of the at least one subscription service which cannot be simultaneously opened; when the conflict relationship between the newly added subscription service and at least one subscription service is determined, the newly added subscription service does not need to be added into the subscription information corresponding to the target user.

In a third aspect, an electronic device is provided, including: a processor and a memory; wherein the memory is used for storing one or more programs, the one or more programs comprising computer executable instructions, and when the electronic device is running, the processor executes the computer executable instructions stored in the memory to make the electronic device execute the business processing method according to the first aspect.

In a fourth aspect, there is provided a computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by a computer, cause the computer to perform the method of business processing of the first aspect.

The application provides a service processing method, a device, equipment and a storage medium, which are applied to a scene of processing a service signed by a user when a network accessed by a terminal device at present falls back to a target network. When a call request of a target user is received through a target network and the service is processed, acquiring subscription information for indicating at least one subscription service opened by the target user, and determining a processing priority corresponding to each subscription service, so that when at least one subscription service opened by the target user cannot be executed in the same call process due to a conflict relationship between any two subscription services in the at least one subscription service opened by the target user under the condition of determining that the terminal device is accessed to the target network, the at least one subscription service opened by the target user can be sequentially processed according to the processing priority corresponding to each subscription service based on the IMS. By the method, when a call request of a target user is received, when at least one signed service which is opened by the target user comprises the signed service with a conflict relationship, each signed service is sequentially processed by acquiring the signed information of the target user and based on the IMS according to the processing priority between the opened at least one signed service, so that when a network which is currently accessed by the terminal equipment falls back to the target network, mutual exclusion among the services is avoided, multiple services are sequentially processed, and the processing efficiency of the services can be improved.

Drawings

Fig. 1 is a schematic structural diagram of a related service processing system according to an embodiment of the present application;

fig. 2 is a schematic structural diagram of a service processing system according to an embodiment of the present application;

fig. 3 is a first schematic flow chart of a service processing method according to an embodiment of the present application;

fig. 4 is a schematic flow chart of a service processing method according to an embodiment of the present application;

fig. 5 is a third schematic flow chart of a service processing method according to an embodiment of the present application;

fig. 6 is a fourth schematic flowchart of a service processing method according to an embodiment of the present application;

fig. 7 is a fifth flowchart illustrating a service processing method according to an embodiment of the present application;

fig. 8 is a sixth schematic flow chart of a service processing method according to an embodiment of the present application;

fig. 9 is a seventh flowchart of a service processing method according to an embodiment of the present application;

fig. 10 is a schematic flowchart of an eighth service processing method according to an embodiment of the present application;

fig. 11 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present application;

fig. 12 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.

In the description of this application, "/" denotes "or" means, for example, a/B may denote a or B, unless otherwise indicated. "and/or" herein is merely an association describing an associated object, and means that there may be three relationships, e.g., a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. Further, "at least one" or "a plurality" means two or more. The terms "first", "second", and the like do not necessarily limit the number and execution order, and the terms "first", "second", and the like do not necessarily limit the difference.

In the related art, in a method for processing a subscription service of a user when a 4G network currently accessed by a terminal device falls back to a 2G network or a 3G network, when a call request of a target user is received, a call request message of the target user is sent to a service execution platform to execute the subscription service corresponding to the target user. In the 2G network or the 3G network, the execution of the service function needs to be implemented by the intelligent network, but the intelligent network cannot be anchored to multiple service execution platforms at the same time, and can only be anchored to one service execution platform. When the 4G network currently accessed by the terminal device falls back to the 2G network or the 3G network, mutual exclusion between services occurs, which results in a problem that multiple services cannot be processed.

As shown in fig. 1, fig. 1 is a service processing system 10 applicable to a conventional service processing method in the related art, where the service processing system 10 includes a service provisioning platform 11 and a plurality of service execution platforms 12. Specifically, when the target user changes the service, the service activation platform 11 sends the service change information to the service execution platform 12, and the service execution platform 12 realizes the change of the service; and executes the corresponding service through the service execution platform 12 when receiving the call request of the user. However, since the intelligent network cannot be anchored to multiple service execution platforms 12 at the same time, as shown in fig. 1, the target user can only open the service in one service execution platform, and can only execute the corresponding service (i.e., the service indicated by the solid line in the figure) through one service execution platform, that is, can only select one subscription service to execute.

The service processing method provided by the embodiment of the application can be suitable for a service processing system. Fig. 2 shows a schematic structural diagram of the service processing system. As shown in fig. 2, the service processing system 20 includes: the system comprises a service provisioning platform 21, a service detection and processing platform 22, a service execution platform 23 and an IMS24.

The service provisioning platform 21, the service detection and processing platform 22 and the plurality of service execution platforms 23 corresponding to the target network are connected to each other, the service provisioning platform 21 is further connected to the plurality of service execution platforms 23 corresponding to the currently accessed network, and the plurality of service execution platforms 23 corresponding to the currently accessed network are further connected to the service detection and processing platform 22 through the IMS24. The service provisioning platform 21, the service detection and processing platform 22, the service execution platform 23, and the IMS24 may be connected in a wired manner or in a wireless manner, which is not limited in this embodiment of the present application.

The service provisioning platform 21 may be used for the internet of things, and is connected to the service detection processing platform 22 and the service execution platform 23, respectively, and is configured to accept a service change applied by a target user, and send service change information to the service detection and processing platform 22 and the service execution platform 23 to implement provisioning of a service.

The service detection and processing platform 22 may be used in the internet of things, is connected to the service provisioning platform 21 and the service execution platform 23, and is configured to update the subscription information corresponding to the target user when receiving the service change information sent by the service provisioning platform 21.

The service detection and processing platform 22 is further configured to, when receiving a call request of a target user, obtain subscription information corresponding to the target user, and determine, according to the subscription information, at least one subscription service corresponding to the target user and a processing priority corresponding to each subscription service.

The service detection and processing platform 22 is further configured to determine whether the plurality of service execution platforms 23 corresponding to the target network include a service execution platform corresponding to each of the at least one subscribed service, and when it is determined that the plurality of service execution platforms corresponding to the target network do not include any one of the at least one subscribed service in the case that the terminal device accesses the target network, based on an IP Multimedia Subsystem (IMS) 24, sequentially send a call request of the target user to the plurality of service execution platforms 23 corresponding to the currently accessed network according to a processing priority corresponding to the at least one subscribed service and the at least one subscribed service corresponding to the subscription information.

The service detection and processing platform 22 is further configured to, when it is determined that the terminal device accesses the target network, determine whether a conflict relationship exists between each subscription service in the at least one subscription service when it is determined that each subscription service in the at least one subscription service is included in the multiple service execution platforms corresponding to the target network.

The service detection and processing platform 22 is further configured to, when it is determined that there is no conflict relationship between each of the at least one subscription service, sequentially send the call request of the target user to the multiple service execution platforms 23 corresponding to the target network according to the processing priority of the at least one subscription service corresponding to the subscription information and the processing priority corresponding to the at least one subscription service.

The service detection and processing platform 22 is further configured to, when it is determined that a conflict relationship exists between any two signed services in the at least one signed service, sequentially send, based on the IMS24, the call request of the target user to the plurality of service execution platforms 23 corresponding to the currently accessed network according to the processing priority level of the at least one signed service corresponding to the subscription information and the at least one signed service.

The service execution platform 23 may be used for the internet of things, the service execution platform 23 includes a plurality of service execution platforms 23 corresponding to a currently accessed network and a plurality of service execution platforms 23 corresponding to a target network, and each service execution platform 23 corresponds to one service. The same service may have corresponding service execution platforms 23 in both the currently accessed network and the target network, or have corresponding service execution platforms 23 only in the currently accessed network.

The service execution platform 23 corresponding to each currently accessed network is connected with the service fulfillment platform 21, and is connected with the service detection and processing platform 22 through the IMS, respectively, and is configured to adjust a corresponding user list according to service change information when receiving the service change information sent by the service fulfillment platform 21; and when receiving a call request of a target user sent by the service detection and processing platform 22, after determining that the target user exists in the user list, executing a subscription service corresponding to the service execution platform.

The service execution platform 23 corresponding to each target network is connected with the service fulfillment platform 21 and the service detection and processing platform 23 respectively, and is configured to adjust a corresponding user list according to service change information when the service change information sent by the service fulfillment platform 21 is received; and when receiving a call request of a target user sent by the service detection and processing platform 22, after determining that the target user exists in the user list, executing a subscription service corresponding to the service execution platform.

When the service provisioning platform 21, the service detection and processing platform 22, and the service execution platform 23 are integrated in the same device, the communication mode of the service provisioning platform 21, the service detection and processing platform 22, and the service execution platform 23 is communication between internal modules of the device. In this case, the communication flow between the two is the same as the "communication flow between the service provisioning platform 21, the service detection and processing platform 22, and the service execution platform 23 when they are independent of each other".

In the following embodiments provided in the present application, the present application is described by taking an example in which the service provisioning platform 21, the service detection and processing platform 22, and the service execution platform 23 are set independently.

A service processing method provided in the embodiments of the present application is described below with reference to the accompanying drawings.

As shown in fig. 3, a service processing method provided in the embodiment of the present application includes S201 to S203:

s201, when the network accessed by the terminal equipment at present falls back to a target network and receives a call request of a target user through the target network, obtaining the subscription information corresponding to the target user.

The subscription information is used for indicating at least one subscription service opened by the target user, and the at least one subscription service is services executed in sequence in the process of carrying out communication.

Optionally, the network currently accessed by the terminal device may be a 4G network or a 5G network, and the target network may be a 2G network or a 3G network.

It can be understood that the target user refers to a user initiating a call request in the service processing method provided in the embodiment of the present application, and when a called user receives the call request, at least one subscription service opened by the target user needs to be executed in sequence.

Optionally, the subscription service may be a service that is opened by the target user and executed during a call, for example: value added services such as harassment prevention service, color ring service, one number multiple card service and the like.

Optionally, the subscription service is a service that needs to be processed in a 2G network or a 3G network.

It should be noted that the call request refers to request information of a call made by a target user, and is a necessary precondition for service execution.

Optionally, the subscription information may be a list file stored in the service detection and processing platform, where one target user corresponds to one list file, and the list file includes information of all subscription services opened by the corresponding user.

S202, determining the processing priority corresponding to each signed service in at least one signed service.

Optionally, the processing priority may be determined according to a specific parameter of the contracted service, for example, the processing priority corresponding to the contracted service may be determined according to an Initial Filter Criterion (IFC).

Optionally, after determining the processing priority corresponding to each subscription service, the processing order of all subscription services corresponding to the target user may be determined and stored in the subscription information corresponding to the target user.

And S203, when determining that a conflict relationship exists between any two signed services in the at least one signed service under the condition that the terminal equipment is accessed to the target network, sequentially processing the at least one signed service according to the processing priority corresponding to each signed service based on the IP multimedia subsystem IMS.

The conflict relationship is used for indicating that at least one of any two signed services cannot be executed in the process of carrying out the same call.

Optionally, the service detection and processing platform stores conflict result information, and determines whether a conflict relationship exists between any two subscription services in the at least one subscription service corresponding to the target user by reading the conflict result information and comparing the conflict result information with all subscription services in the at least one subscription service corresponding to the target user.

Specifically, the conflict relationship between the services is stored in the conflict result information, for example, the conflict result information may be a list file including a plurality of service groups, each service group corresponds to at least two services, and is used to indicate that the conflict relationship exists between the at least two services, and when it is determined that, of the at least two services corresponding to any service group stored in the conflict result information, any two subscription services in the at least one subscription service corresponding to the target user are included, it is determined that the conflict relationship exists between any two subscription services in the at least one subscription service.

Optionally, all the subscribed services in the at least one subscribed service corresponding to the target user may be compared with each service group in the conflict result information, and when it is determined that at least two services corresponding to any service group simultaneously exist in the at least one subscribed service corresponding to the target user, it is determined that a conflict relationship exists between any two subscribed services in the at least one subscribed service.

Alternatively, the conflict relationship may be a known conflict relationship between two services (such as a conflict relationship between services disclosed in the related art), or may be a conflict relationship between services discovered in the process of executing the services.

Specifically, whether an error code is generated in the process of executing the service through the service execution platform corresponding to the target network can be monitored in real time, when the error code is identified, the error code is read and analyzed, a conflict relationship between the services corresponding to the error code is obtained, the conflict relationship can be service information of the two services, and the conflict relationship is recorded in conflict result information.

Optionally, the conflict result information may be a database, and when it is determined that a conflict relationship exists between at least two services, the at least two services are stored in the database in a service group manner; before at least one signed service corresponding to a target user is processed, whether a conflict relation exists between any two signed services in the at least one signed service corresponding to the target user is judged through a database.

Optionally, the multiple service execution platforms corresponding to the current access network may be sequentially called and triggered to process the corresponding subscription service based on the IMS according to the processing priority between the subscription services in the subscription information corresponding to the target user.

It should be noted that different subscription services need to be executed by the service execution platform corresponding to the subscription service.

The embodiment of the application provides a service processing method, which is applied to a scene of processing a service signed by a user when a network accessed by a terminal device at present falls back to a target network. When a network currently accessed by a terminal device falls back to a target network and receives a call request of a target user through the target network, acquiring subscription information for indicating at least one subscription service opened by the target user, and determining a processing priority corresponding to each subscription service, so that when at least one subscription service opened by the target user cannot be executed in the same call process due to a conflict relationship between any two subscription services in the at least one subscription service opened by the target user under the condition of determining that the terminal device is accessed to the target network, the at least one subscription service opened by the target user can be sequentially processed according to the processing priority corresponding to each subscription service based on the IMS. By the method, when a call request of a target user is received, when at least one signed service which is opened by the target user comprises the signed service with a conflict relationship, each signed service is processed in sequence by acquiring the signed information of the target user and based on the IMS according to the processing priority among the at least one opened signed service, so that when a network which is accessed by the terminal equipment at present falls back to the target network, mutual exclusion among the services is avoided, multiple services are processed in sequence, and the processing efficiency of the services can be improved.

In a design, as shown in fig. 4, in a service processing method provided in an embodiment of the present application, before the method in S203, the method further includes S301, and the method in S203 may specifically include S302:

s301, determining whether a plurality of service execution platforms corresponding to the target network comprise a service execution platform corresponding to each signed service in at least one signed service.

It can be understood that there are multiple service execution platforms corresponding to the target network, and each service execution platform corresponds to one subscription service.

Optionally, the service detection and processing platform is provided with a correspondence table between the signed service and a service execution platform corresponding to the target network, and determines whether the service execution platforms corresponding to the target network include a service execution platform corresponding to each signed service in at least one signed service according to the correspondence table.

Optionally, the correspondence table may indicate a correspondence between a plurality of service execution platforms corresponding to the target network and a plurality of services, each signed service in the at least one signed service may be sequentially compared with the services in the correspondence table, and when it is determined that the correspondence table includes each signed service in the at least one signed service, it is determined that the plurality of service execution platforms corresponding to the target network includes a service execution platform corresponding to each signed service in the at least one signed service.

S302, when it is determined that the terminal device is accessed to the target network, if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS.

Optionally, based on the IMS, multiple service execution platforms corresponding to the current access network may be sequentially called and triggered to process the corresponding subscription service according to the processing priority between the subscription services in the subscription information corresponding to the target user.

The service processing method provided in the embodiment of the present application determines, before processing a subscribed service of a target user, whether a plurality of service execution platforms corresponding to a target network include a service execution platform corresponding to each subscribed service in at least one subscribed service, so that when it is determined that the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscribed service in at least one subscribed service and a service conflict exists between at least one subscribed service, at least one subscribed service can be sequentially processed according to a processing priority corresponding to each subscribed service based on an IMS, thereby implementing, when at least one subscribed service of the target user is processed by the plurality of service execution platforms corresponding to the target network and all subscribed services of the target user cannot be processed due to a conflict between services, processing of all subscribed services of the target user by the plurality of service execution platforms corresponding to a currently accessed network is implemented.

In a design, as shown in fig. 5, in a service processing method provided in an embodiment of the present application, after the method in S301, the method further includes S401; alternatively, as shown in fig. 6, after the method in S301, the method further includes S402:

s401, when it is determined that the terminal device is accessed to the target network, if the plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any one of the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS.

It can be understood that, when the plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any one subscription service in the at least one subscription service, all subscription services of the target user cannot be processed according to the plurality of service execution platforms corresponding to the target network, and at this time, all subscription services of the target user need to be processed through the plurality of service execution platforms corresponding to the currently accessed network based on the IMS.

S402, when it is determined that the terminal device is accessed to the target network, if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service.

Optionally, the multiple service execution platforms corresponding to the target network may be sequentially invoked and triggered to process the corresponding subscription service according to the processing priority between the subscription services in the subscription information corresponding to the target user.

In the service processing method provided by the embodiment of the application, at least one signed service of a target user is processed through a plurality of service execution platforms corresponding to a target network, and under the condition that all signed services of the target user cannot be processed because the plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any signed service in the at least one signed service, all the signed services corresponding to the target user are processed through the plurality of service execution platforms corresponding to the currently accessed network; and when all signed services corresponding to the target user can be processed through the plurality of service execution platforms corresponding to the target network, the processing of all the signs corresponding to the target user is realized through the plurality of service execution platforms corresponding to the target network.

In a design, as shown in fig. 7, in a service processing method provided in an embodiment of the present application, the method in S201 may specifically include S501-S502:

s501, when the network accessed by the terminal equipment at present falls back to a target network and receives a call request of a target user through the target network, acquiring identity information of the target user.

Optionally, the identity information of the target user may be obtained according to a call request of the target user.

Optionally, the identity information of the target user may be an identifier for indicating the target user, for example: phone number, ID information, etc.

S502, determining the subscription information corresponding to the target user according to the identity information of the target user.

Optionally, in the service detection and processing platform, a plurality of pieces of subscription information are stored, where each piece of subscription information corresponds to one user, and the plurality of pieces of subscription information include subscription information corresponding to a target user.

Optionally, the subscription information corresponding to the target user may be determined by judging whether the user identity information corresponding to the subscription information is consistent with the identity information of the target user, and when the user identity information corresponding to the subscription information is consistent with the identity information of the target user, the subscription information is determined to be the subscription information corresponding to the target user.

The embodiment of the application provides a service processing method, which includes the steps of obtaining identity information of a target user after receiving a call request of the target user, and determining subscription information of the target user according to the identity information of the target user, so that at least one subscription service corresponding to the target user is executed in sequence according to the subscription information of the target user and the processing priority of each subscription service.

In a design, as shown in fig. 8, a service processing method provided in an embodiment of the present application may further include S601-S602:

s601, for any subscription service in at least one subscription service, determining a first service execution platform corresponding to any subscription service from a plurality of target service execution platforms, where the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a currently accessed network.

It can be understood that, for any subscription service, the corresponding first service execution platform is at least one of the following: a service execution platform corresponding to any one signed service in a plurality of service execution platforms corresponding to the currently accessed network, and a service execution platform corresponding to any one signed service in a plurality of service execution platforms corresponding to the target network.

It can be understood that there are a plurality of service execution platforms corresponding to the currently accessed network, and each service execution platform corresponds to one subscription service.

Optionally, the correspondence table further includes a correspondence between the subscription service and a service execution platform corresponding to the currently accessed network, and the service execution platform corresponding to any subscription service in the currently accessed network may be determined from a plurality of service platforms corresponding to the currently accessed network through the correspondence table.

Optionally, after determining the service execution platform corresponding to the subscription service, the call request of the target user is sent to the service execution platform corresponding to the subscription service.

Optionally, after determining the service execution platform corresponding to the subscription service, the identity information corresponding to the target user may also be directly sent to the service execution platform corresponding to the subscription service.

Optionally, the subscription information may also be configured to indicate a processing priority corresponding to each subscription service in at least one subscription service, and sequentially send the target user information to the service execution platform corresponding to each subscription service according to a processing priority sequence corresponding to each subscription service in the subscription information.

S602, when the user list corresponding to the first service execution platform comprises the target user, processing any signed service through the first service execution platform.

Optionally, each service execution platform corresponds to one user list, and all users that open the subscription service corresponding to the service execution platform are stored in the user list.

Specifically, the service execution platform judges whether the user list corresponding to the service execution platform includes the target user according to the identity information of the target user.

Optionally, the service execution platform determines the identity information of the target user through the call request of the target user, and determines whether the user list corresponding to the service execution platform includes the target user according to the identity information of the target user.

Optionally, the service execution platform may be an Application Server (AS), and related service logic is stored in the AS and used for executing the corresponding subscription service.

The embodiment of the application provides a service processing method, which includes determining a service execution platform corresponding to a signed service in a first service execution platform after determining subscription information of a target user when a service is processed, and processing the signed service corresponding to the service execution platform through the service execution platform when determining that a user list corresponding to the service execution platform comprises the target user.

In one design, as shown in fig. 9, in a service processing method provided in this embodiment of the present application, before the method in S201 described above, the method may further include S701-S703:

s701, when receiving a service change request of a target user, determining whether a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to the target network respectively comprise the service execution platforms corresponding to the service change request.

Wherein the service change request comprises at least one of: adding new signing service in the signing information, deleting the signing service in the signing information, and modifying the signing service in the signing information, wherein the modifying of the signing service in the signing information comprises the following steps: and newly adding a subscription service and deleting the subscription service in the subscription information.

Optionally, the target user may trigger the service change request through the offline business hall or the online client, so as to implement addition, deletion, or modification of the subscription service.

Optionally, the addition of the subscription service may be understood as the activation of the service, and the deletion of the subscription service may be understood as the deactivation of the service.

It should be noted that, in the related art, the voice call may act as a master on the currently accessed network (i.e., the 4G network or the 5G network), which may cause the service execution platform corresponding to a part of the services to exist only in the plurality of service execution platforms corresponding to the currently accessed network, so that the service execution platform corresponding to a part of the services does not exist in the plurality of service execution platforms corresponding to the target network (i.e., the 2G network or the 3G network).

S702, when determining that the service execution platforms corresponding to the target network in the service execution platforms corresponding to the currently accessed network respectively include the service execution platforms corresponding to the service change request, updating subscription information corresponding to the target user according to the service change request, and adjusting a user list corresponding to a second service execution platform according to the service change request, wherein the second service execution platform includes: a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network.

S703, when it is determined that the plurality of service execution platforms corresponding to the currently accessed network include the service execution platform corresponding to the service change request and the plurality of service execution platforms corresponding to the target network do not include the service execution platform corresponding to the service change request, updating subscription information corresponding to the target user according to the service change request, and adjusting a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request.

Optionally, when a service addition request of a target user is received, adding information of the newly added subscription service to subscription information corresponding to the target user, determining a sequence in the subscription information corresponding to the target user according to a processing priority corresponding to the newly added subscription service, and adding information of the target user to a user list of the newly added subscription service in a currently accessed network and a service execution platform corresponding to the target network respectively under the condition that the service execution platforms corresponding to the newly added subscription service exist in a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network; and under the condition that the service execution platforms corresponding to the currently accessed network comprise the service execution platform corresponding to the newly added signing service and the service execution platforms corresponding to the target network do not comprise the service execution platform corresponding to the newly added signing service, adding the information of the target user into a user list of the newly added signing service in the service execution platform corresponding to the currently accessed network, thereby completing the newly added signing service.

Optionally, when receiving a service deletion request of a target user, deleting the deleted subscription service information from subscription information corresponding to the target user; and deleting the information of the target user from the deleted signed service in the user lists of the currently accessed network and the service execution platform corresponding to the target network respectively under the condition that the service execution platforms corresponding to the deleted signed service exist in the plurality of service execution platforms corresponding to the currently accessed network and the target network; and under the condition that the plurality of service execution platforms corresponding to the currently accessed network comprise the service execution platform corresponding to the deleted signed service and the plurality of service execution platforms corresponding to the target network do not comprise the service execution platform corresponding to the deleted signed service, deleting the information of the target user from the deleted signed service in a user list of the service execution platform corresponding to the currently accessed network, thereby finishing the deletion of the signed service.

Optionally, when receiving a service modification request of a target user, first determining a deleted subscription service corresponding to the service modification request, and deleting the information of the deleted subscription service from subscription information corresponding to the target user; and deleting the information of the target user from the deleted signed service in the user lists of the currently accessed network and the service execution platforms corresponding to the target network respectively under the condition that the service execution platforms corresponding to the deleted signed service exist in the service execution platforms corresponding to the target network and the plurality of service execution platforms corresponding to the currently accessed network; and deleting the information of the target user from a user list of the newly added signed service in the service execution platform corresponding to the currently accessed network under the condition that the service execution platforms corresponding to the currently accessed network comprise the service execution platform corresponding to the deleted signed service and the service execution platforms corresponding to the target network do not comprise the service execution platform corresponding to the deleted signed service, thereby finishing the deletion of the signed service.

Then, determining a newly added subscription service corresponding to the service modification request, adding the information of the newly added subscription service into subscription information corresponding to a target user, and determining the sequence in the subscription information corresponding to the target user according to the priority corresponding to the newly added subscription service; and respectively adding the information of the target user to a user list of the newly-added signed service in the currently accessed network and the service execution platforms corresponding to the target network under the condition that the service execution platforms corresponding to the newly-added signed service exist in the service execution platforms corresponding to the target network and the plurality of service execution platforms corresponding to the currently accessed network; and under the condition that the service execution platforms corresponding to the currently accessed network comprise the service execution platform corresponding to the newly added signing service and the service execution platforms corresponding to the target network do not comprise the service execution platform corresponding to the newly added signing service, adding the information of the target user into a user list of the newly added signing service in the service execution platform corresponding to the currently accessed network, thereby finishing the modification of the signing service.

It can be understood that the service change of the target user can be realized by updating the subscription information of the target user and updating the user list of the service execution platform corresponding to the subscription service.

The embodiment of the application provides a service processing method, after a service change request of a target user is received, according to the service change request, subscription information corresponding to the target user is updated, and a user list corresponding to a service execution platform is updated, so that after the subscription service of the target user is changed, the subscription information of the user and the corresponding service execution platform can be updated in time, and the accuracy of service processing is ensured after the subscription service of the target user is changed.

In one design, the service change request includes a newly added subscription service in subscription information, as shown in fig. 10, in a service processing method provided in this embodiment of the present application, before "determining whether each of the service execution platforms corresponding to the currently accessed network and the target network includes a service execution platform corresponding to the service change request" in the above S701, the method specifically further includes S801:

s801, when receiving a service change request of a target user, determining whether a conflict relationship exists between a newly added subscription service and at least one subscription service in a currently accessed network.

Wherein the conflict relationship comprises at least one of: and when the conflict relationship between the newly added signing service and the at least one signing service under the currently accessed network is determined, the newly added signing service does not need to be added into the signing information corresponding to the target user.

Illustratively, when a user requests to activate a common color ring back tone service after the user has activated the video color ring back tone service, the common color ring back tone service and the video color ring back tone service have service conflict, and the video color ring back tone service and the common color ring back tone service cannot be activated simultaneously.

Optionally, when it is determined that a conflict relationship exists between a newly added subscription service and at least one subscription service in the currently accessed network, the newly added subscription service is not opened, and the target user service is prompted to have a conflict and cannot be simultaneously opened.

Optionally, when it is determined that there is no conflict relationship between the newly added subscription service and at least one subscription service, the subscription information corresponding to the target user is updated according to the service change request, and the user list corresponding to each service execution platform in the multiple service execution platforms is adjusted according to the service change request.

Optionally, when it is determined that there is no conflict relationship between the newly added subscription service and at least one subscription service, the subscription information corresponding to the target user is updated according to the service change request, and the user list corresponding to each service execution platform in the plurality of service execution platforms is adjusted according to the service change request.

Optionally, when it is determined that a conflict exists between the newly added subscription service and at least one subscription service in the currently accessed network, the target user is not charged.

Optionally, when it is determined that there is no conflict relationship between the newly added signed service and at least one signed service in the currently accessed network, it is further determined whether each of the plurality of service execution platforms corresponding to the currently accessed network and the plurality of service execution platforms corresponding to the target network includes a service execution platform corresponding to the service change request.

When receiving a service change request of a target user, the service processing method according to the embodiment of the present application needs to update subscription information of the target user and update a user list of a service execution platform corresponding to the subscription service to complete the change of the subscription service. And when the service change request is a service addition request, it is necessary to first determine whether a newly added subscription service in the currently accessed network conflicts with a subscription service already opened by the user, and when it is determined that the newly added subscription service conflicts with the subscription service already opened by the user, the subscription service is not opened, so that the use perception experience of the target user is improved, complaints are reduced, and the service income of the operator is increased.

The scheme provided by the embodiment of the application is mainly introduced from the perspective of a method. To implement the above functions, it includes hardware structures and/or software modules for performing the respective functions. Those of skill in the art will readily appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as hardware or combinations of hardware and computer software. Whether a function is performed in hardware or computer software drives hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.

In the embodiment of the present application, a service processing apparatus may be divided into functional modules according to the above method example, for example, each functional module may be divided corresponding to each function, or two or more functions may be integrated into one processing module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. Optionally, the division of the modules in the embodiment of the present application is schematic, and is only a logic function division, and there may be another division manner in actual implementation.

Fig. 11 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present application. As shown in fig. 11, a service processing apparatus 40 is configured to, when a network to which a terminal device currently accesses falls back to a target network, avoid mutual exclusion between services, implement simultaneous processing of multiple services, and improve service processing efficiency, for example, to execute a service processing method shown in fig. 3. The service processing apparatus 40 includes: an acquisition unit 401 and a processing unit 402.

An obtaining unit 401, configured to obtain subscription information corresponding to a target user when a network currently accessed by a terminal device falls back to a target network and receives a call request of the target user through the target network, where the subscription information is used to indicate at least one subscription service that is opened by the target user, and the at least one subscription service is a service that is executed in sequence during a call.

A processing unit 402, configured to determine a processing priority corresponding to each subscription service in at least one subscription service.

A processing unit 402, configured to, when it is determined that a conflict relationship exists between any two subscription services in at least one subscription service when the terminal device is accessed to the target network, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service based on the IP multimedia subsystem IMS; the conflict relationship is used for indicating that at least one signed service in any two signed services cannot be executed in the process of carrying out the same call.

Optionally, the processing unit 402 is configured to determine whether the service execution platforms corresponding to each subscription service in the at least one subscription service are included in the plurality of service execution platforms corresponding to the target network.

A processing unit 402, configured to, when it is determined that the terminal device accesses the target network, if the multiple service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS.

Optionally, the processing unit 402 is configured to, when it is determined that the terminal device accesses the target network, if a plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any subscription service in the at least one subscription service, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS.

Or, the processing unit 402 is configured to, when it is determined that the terminal device accesses the target network, sequentially process at least one subscription service according to a processing priority corresponding to each subscription service if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service.

Optionally, the obtaining unit 401 is configured to obtain the identity information of the target user when the network to which the terminal device is currently connected falls back to the target network and receives the call request of the target user through the target network.

A processing unit 402, configured to determine, according to the identity information of the target user, subscription information corresponding to the target user.

Optionally, the processing unit 402 is configured to, for any signed service in the at least one signed service, determine a first service execution platform corresponding to the any signed service from a plurality of target service execution platforms, where the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to a currently accessed network.

A processing unit 402, configured to process any subscription service through the first service execution platform when it is determined that the user list corresponding to the first service execution platform includes the target user.

Optionally, the processing unit 402 is configured to, when receiving a service change request of a target user, determine whether a plurality of service execution platforms corresponding to a currently accessed network and a plurality of service execution platforms corresponding to the target network respectively include a service execution platform corresponding to the service change request.

A processing unit 402, configured to, when it is determined that, of a plurality of service execution platforms corresponding to a currently accessed network, service execution platforms corresponding to a target network respectively include a service execution platform corresponding to a service change request, update subscription information corresponding to a target user according to the service change request, and adjust a user list corresponding to a second service execution platform according to the service change request, where the second service execution platform includes: a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network.

A processing unit 402, configured to update subscription information corresponding to a target user according to a service change request when it is determined that a plurality of service execution platforms corresponding to a currently accessed network include a service execution platform corresponding to the service change request and the plurality of service execution platforms corresponding to a target network do not include the service execution platform corresponding to the service change request, and adjust a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request.

Wherein the service change request comprises at least one of the following: newly adding a subscription service in the subscription information, deleting the subscription service in the subscription information, and modifying the subscription service in the subscription information, wherein the modifying the subscription service in the subscription information comprises the following steps: and newly adding a subscription service and deleting the subscription service in the subscription information.

Optionally, the service change request includes adding a new subscription service in the subscription information; a processing unit 402, configured to determine, when a service change request of a target user is received, whether a conflict relationship exists between a newly added subscribed service and at least one subscribed service in a currently accessed network, where the conflict relationship includes at least one of the following: the at least one subscription service comprises a newly-added subscription service, the newly-added subscription service and any subscription service in the at least one subscription service can not be opened at the same time.

When the conflict relationship between the newly added subscription service and at least one subscription service is determined, the newly added subscription service does not need to be added into the subscription information corresponding to the target user.

In the case of implementing the functions of the integrated modules in the form of hardware, the embodiments of the present application provide another possible structural schematic diagram of the electronic device related to the above embodiments. As shown in fig. 12, an electronic device 60 is configured to, when a network to which a terminal device currently accesses falls back to a target network, avoid mutual exclusion between services, implement simultaneous processing of multiple services, and improve service processing efficiency, for example, to execute a service processing method shown in fig. 3. The electronic device 60 includes a processor 601, a memory 602, and a bus 603. The processor 601 and the memory 602 may be connected by a bus 603.

The processor 601 is a control center of the communication device, and may be a single processor or a collective term for multiple processing elements. For example, the processor 601 may be a Central Processing Unit (CPU), or may be another general-purpose processor. Wherein the general purpose processor may be a microprocessor or any conventional processor or the like.

For one embodiment, processor 601 may include one or more CPUs, such as CPU 0 and CPU 1 shown in FIG. 12.

The memory 602 may be, but is not limited to, a read-only memory (ROM) or other type of static storage device that may store static information and instructions, a Random Access Memory (RAM) or other type of dynamic storage device that may store information and instructions, an electrically erasable programmable read-only memory (EEPROM), a magnetic disk storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer.

As a possible implementation, the memory 602 may be present separately from the processor 601, and the memory 602 may be connected to the processor 601 via a bus 603 for storing instructions or program code. When the processor 601 calls and executes the instructions or program codes stored in the memory 602, it can implement a service processing method provided by the embodiment of the present application.

In another possible implementation, the memory 602 may also be integrated with the processor 601.

The bus 603 may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended ISA (EISA) bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one thick line is shown in FIG. 12, but that does not indicate only one bus or one type of bus.

It is to be noted that the structure shown in fig. 12 does not constitute a limitation of the electronic apparatus 60. In addition to the components shown in fig. 12, the electronic device 60 may include more or fewer components than shown, or some components may be combined, or a different arrangement of components.

As an example, in conjunction with fig. 11, the functions implemented by the acquisition unit 401 and the processing unit 402 in the electronic device are the same as those of the processor 601 in fig. 12.

Optionally, as shown in fig. 12, the electronic device 60 provided in the embodiment of the present application may further include a communication interface 604.

A communication interface 604 for connecting with other devices through a communication network. The communication network may be an ethernet network, a radio access network, a Wireless Local Area Network (WLAN), etc. The communication interface 604 may include a receiving unit for receiving data and a transmitting unit for transmitting data.

In one design, in the electronic device provided in the embodiment of the present application, the communication interface may be further integrated in the processor.

Through the above description of the embodiments, it is clear for a person skilled in the art that, for convenience and simplicity of description, only the division of the above functional units is illustrated. In practical applications, the above function allocation can be performed by different functional units according to needs, that is, the internal structure of the device is divided into different functional units to perform all or part of the above described functions. For the specific working processes of the system, the apparatus and the unit described above, reference may be made to the corresponding processes in the foregoing method embodiments, and details are not described here again.

The embodiment of the present application further provides a computer-readable storage medium, where instructions are stored in the computer-readable storage medium, and when the computer executes the instructions, the computer executes each step in the method flow shown in the foregoing method embodiment.

Embodiments of the present application provide a computer program product containing instructions that, when executed on a computer, cause the computer to perform one of the above-described method embodiments.

The computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, and a hard disk. Random Access Memory (RAM), read-Only Memory (ROM), erasable Programmable Read-Only Memory (EPROM), registers, a hard disk, optical fiber, a portable Compact disk Read-Only Memory (CD-ROM), optical storage devices, magnetic storage devices, or any other form of computer-readable storage medium known in the art, in any suitable combination of the above, or any other form of computer-readable storage medium known in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. Of course, the storage medium may also be integral to the processor. The processor and the storage medium may reside in an Application Specific Integrated Circuit (ASIC). In embodiments of the present application, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

Since the electronic device, the computer-readable storage medium, and the computer program product in the embodiments of the present application may be applied to the method described above, for technical effects that can be obtained by the method, reference may also be made to the method embodiments described above, and details of the embodiments of the present application are not repeated herein.

The above is only an embodiment of the present application, but the scope of the present application is not limited thereto, and any changes or substitutions within the technical scope of the present disclosure should be covered by the scope of the present application.

Claims (16)

1. A method for processing a service, the method comprising:

when a network currently accessed by a terminal device falls back to a target network and receives a call request of a target user through the target network, acquiring subscription information corresponding to the target user, wherein the subscription information is used for indicating at least one subscription service opened by the target user, and the at least one subscription service is services executed in sequence in the call process;

determining a processing priority corresponding to each subscription service in the at least one subscription service;

when determining that a conflict relationship exists between any two subscription services in the at least one subscription service under the condition that the terminal equipment is accessed to the target network, sequentially processing the at least one subscription service according to the processing priority corresponding to each subscription service based on an IP Multimedia Subsystem (IMS); the conflict relationship is used for indicating that at least one signed service in any two signed services cannot be executed in the process of carrying out the same call.

2. The service processing method of claim 1, wherein when it is determined that a conflict relationship exists between any two subscribed services in the at least one subscribed service when the terminal device accesses the target network, before sequentially processing the at least one subscribed service according to a processing priority corresponding to each subscribed service based on an IP multimedia subsystem IMS, the method further comprises:

determining whether a plurality of service execution platforms corresponding to the target network comprise a service execution platform corresponding to each signed service in the at least one signed service;

when it is determined that a conflict relationship exists between any two subscription services in the at least one subscription service when the terminal device is accessed to the target network, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service based on an IP multimedia subsystem IMS, including:

and when it is determined that the terminal device is accessed to the target network, if a plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS.

3. The service processing method according to claim 2, wherein after determining whether the service execution platform corresponding to each signed service in the at least one signed service is included in the plurality of service execution platforms corresponding to the target network, the method further comprises:

when it is determined that the terminal device accesses the target network, if a plurality of service execution platforms corresponding to the target network do not include a service execution platform corresponding to any subscription service in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service based on the IMS;

or, when it is determined that the terminal device is accessed to the target network, if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service, sequentially processing the at least one subscription service according to a processing priority corresponding to each subscription service.

4. The service processing method according to any one of claims 1 to 3, wherein the acquiring subscription information corresponding to the target user when the network to which the terminal device is currently connected falls back to the target network and a call request of the target user is received through the target network comprises:

when the network currently accessed by the terminal equipment falls back to the target network and receives a call request of the target user through the target network, acquiring the identity information of the target user;

and determining the subscription information corresponding to the target user according to the identity information of the target user.

5. The service processing method according to any one of claims 1 to 3, wherein the sequentially processing the at least one subscribed service according to the processing priority corresponding to each subscribed service includes:

for any signed service in the at least one signed service, determining a first service execution platform corresponding to the any signed service from a plurality of target service execution platforms, wherein the plurality of target service execution platforms are a plurality of service execution platforms corresponding to the target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to the currently accessed network;

and when the user list corresponding to the first service execution platform comprises the target user, processing any signed service through the first service execution platform.

6. The service processing method according to any one of claims 1 to 3, wherein before acquiring subscription information corresponding to a target user when a network to which the terminal device is currently connected falls back to the target network and a call request of the target user is received through the target network, the method further comprises:

when receiving a service change request of the target user, determining whether a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network respectively comprise the service execution platforms corresponding to the service change request;

when it is determined that a plurality of service execution platforms corresponding to the target network among a plurality of service execution platforms corresponding to the currently accessed network respectively include a service execution platform corresponding to the service change request, the service execution platform updates subscription information corresponding to the target user according to the service change request, and adjusts a user list corresponding to a second service execution platform according to the service change request, where the second service execution platform includes: a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network;

when it is determined that the plurality of service execution platforms corresponding to the currently accessed network include the service execution platform corresponding to the service change request and the plurality of service execution platforms corresponding to the target network do not include the service execution platform corresponding to the service change request, updating subscription information corresponding to the target user according to the service change request, and adjusting a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request;

wherein the service change request comprises at least one of: adding a subscription service in subscription information, deleting the subscription service in the subscription information, and modifying the subscription service in the subscription information, wherein the modifying the subscription service in the subscription information comprises: and newly adding a subscription service and deleting the subscription service in the subscription information.

7. The service processing method according to claim 6, wherein the service change request includes a newly added subscription service in subscription information, and the method further includes determining whether each of the plurality of service execution platforms corresponding to the currently accessed network and the plurality of service execution platforms corresponding to the target network respectively includes a service execution platform corresponding to the service change request before:

when receiving a service change request of the target user, determining whether a conflict relationship exists between the newly added subscription service and the at least one subscription service in the currently accessed network, wherein the conflict relationship comprises at least one of the following: the at least one subscription service comprises the newly-added subscription service, and any one of the newly-added subscription service and the at least one subscription service cannot be opened at the same time;

when the conflict relationship between the newly added subscription service and the at least one subscription service is determined, the newly added subscription service does not need to be added into the subscription information corresponding to the target user.

8. A service processing apparatus, characterized in that the service processing apparatus comprises: an acquisition unit and a processing unit;

the acquisition unit is used for acquiring subscription information corresponding to a target user when a network currently accessed by the terminal device falls back to the target network and a call request of the target user is received through the target network, wherein the subscription information is used for indicating at least one subscription service opened by the target user, and the at least one subscription service is services executed in sequence in the call process;

the processing unit is configured to determine a processing priority corresponding to each subscription service in the at least one subscription service;

the processing unit is configured to, when it is determined that a conflict relationship exists between any two subscription services in the at least one subscription service when the terminal device accesses the target network, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service based on an IP multimedia subsystem IMS; the conflict relationship is used for indicating that at least one signed service in any two signed services cannot be executed in the process of carrying out the same call.

9. The service processing apparatus according to claim 8, wherein the processing unit is configured to determine whether a service execution platform corresponding to each signed service in the at least one signed service is included in a plurality of service execution platforms corresponding to the target network;

and the processing unit is configured to, when it is determined that the terminal device accesses the target network, sequentially process, based on the IMS, the at least one subscription service according to a processing priority corresponding to each subscription service if the plurality of service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship exists between any two subscription services in the at least one subscription service.

10. The service processing apparatus according to claim 9, wherein the processing unit is configured to, when it is determined that the terminal device accesses the target network, if a service execution platform corresponding to any one of the at least one subscribed service is not included in the plurality of service execution platforms corresponding to the target network, sequentially process the at least one subscribed service according to a processing priority corresponding to each subscribed service based on the IMS;

or, the processing unit is configured to, when it is determined that the terminal device accesses the target network, sequentially process the at least one subscription service according to a processing priority corresponding to each subscription service if the multiple service execution platforms corresponding to the target network include a service execution platform corresponding to each subscription service in the at least one subscription service and a conflict relationship does not exist between any two subscription services in the at least one subscription service.

11. The service processing apparatus according to any one of claims 8 to 10, wherein the obtaining unit is configured to obtain the identity information of the target user when a network to which the terminal device is currently connected falls back to the target network and a call request of the target user is received through the target network;

and the processing unit is used for determining the subscription information corresponding to the target user according to the identity information of the target user.

12. The service processing apparatus according to any one of claims 8 to 10, wherein the processing unit is configured to, for any subscribed service in the at least one subscribed service, determine a first service execution platform corresponding to the any subscribed service from a plurality of target service execution platforms, where the plurality of target service execution platforms are a plurality of service execution platforms corresponding to the target network, or the plurality of target service execution platforms are a plurality of service execution platforms corresponding to the currently accessed network;

and the processing unit is configured to process the any subscription service through the first service execution platform when it is determined that the user list corresponding to the first service execution platform includes the target user.

13. The service processing apparatus according to any one of claims 8 to 10, wherein the processing unit is configured to, when receiving a service change request of the target user, determine whether a service execution platform corresponding to the service change request is included in each of the plurality of service execution platforms corresponding to the currently accessed network and the plurality of service execution platforms corresponding to the target network;

the processing unit is configured to, when it is determined that a plurality of service execution platforms corresponding to the target network in a plurality of service execution platforms corresponding to the currently accessed network respectively include a service execution platform corresponding to the service change request, update subscription information corresponding to the target user according to the service change request, and adjust a user list corresponding to a second service execution platform according to the service change request, where the second service execution platform includes: a plurality of service execution platforms corresponding to the currently accessed network and a plurality of service execution platforms corresponding to the target network;

the processing unit is configured to, when it is determined that the plurality of service execution platforms corresponding to the currently accessed network include the service execution platform corresponding to the service change request and the plurality of service execution platforms corresponding to the target network do not include the service execution platform corresponding to the service change request, update subscription information corresponding to the target user according to the service change request, and adjust a user list corresponding to each service execution platform in the plurality of service execution platforms corresponding to the currently accessed network according to the service change request;

wherein the service change request comprises at least one of: adding a subscription service in subscription information, deleting the subscription service in the subscription information, and modifying the subscription service in the subscription information, wherein the modifying the subscription service in the subscription information comprises: and newly adding a subscription service and deleting the subscription service in the subscription information.

14. The service processing apparatus according to claim 13, wherein the service change request includes a new subscription service added to subscription information;

the processing unit is configured to determine whether a conflict relationship exists between the newly added subscription service and the at least one subscription service in the currently accessed network when receiving a service change request of the target user, where the conflict relationship includes at least one of the following: the at least one subscription service comprises the newly-added subscription service, and any subscription service in the newly-added subscription service and the at least one subscription service cannot be opened at the same time;

when the conflict relationship between the newly added subscription service and the at least one subscription service is determined, the newly added subscription service does not need to be added into the subscription information corresponding to the target user.

15. An electronic device, comprising: a processor and a memory; wherein the memory is configured to store one or more programs, the one or more programs including computer-executable instructions, which when executed by the electronic device, are executed by the processor to cause the electronic device to perform the business process method of any of claims 1-7.

16. A computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by a computer, cause the computer to perform the business processing method of any of claims 1-7.

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