CN112819445A - Workflow approval method and system - Google Patents
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- CN112819445A CN112819445A CN202110264132.5A CN202110264132A CN112819445A CN 112819445 A CN112819445 A CN 112819445A CN 202110264132 A CN202110264132 A CN 202110264132A CN 112819445 A CN112819445 A CN 112819445A
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Abstract
The invention discloses a workflow approval method and a workflow approval system. A workflow approval method comprising: a. firstly, role assignment is carried out on all employees, and the roles comprise: administrator, common role, agent role; b. creating a crowd object in advance by a common role or an administrator, and creating an approval template in advance by the administrator; c. when requiring to be approved, selecting an approval template by taking a common role or an agent role or an administrator as an approval initiator, and performing supplementary editing on the approval template so as to provide a service request and request for approval; d. the service request is approved by other common roles or administrators. A workflow approval system comprising: a user information database module; a crowd object construction module; an approval template construction module; a submitting and approving module; an approval module; a recording module; and a role management module.
Description
Technical Field
The invention belongs to the technical field of IT operation and maintenance, and particularly relates to a workflow approval method and a workflow approval system.
Background
Workflow refers to a kind of operation process that can be executed completely automatically, and documents, information or tasks are transferred and executed among different executives according to a series of process rules. Workflow systems are widely used to record, track, approve, and execute various work transactions.
At present, the workflow of an enterprise is mainly completed by nailing, but for the approval of various enterprises and various operation activities, the nailing cannot support the approval or needs to be approved by related responsible persons and then manually executed by the related responsible persons, the manual processing efficiency of an executor is low, and the approval statistics are difficult to be carried out.
Disclosure of Invention
In order to solve the problems provided in the background art and achieve the aim of providing a workflow approval method and a workflow approval system so as to meet the personalized approval requirements of enterprises, the invention provides the workflow approval method and the workflow approval system.
A workflow approval method comprising: a. firstly, role assignment is carried out on all employees, and the roles comprise: administrator, common role, agent role; b. creating a crowd object in advance by a common role or an administrator, and creating an approval template in advance by the administrator; c. when requiring to be approved, selecting an approval template by taking a common role or an agent role or an administrator as an approval initiator, and performing supplementary editing on the approval template so as to provide a service request and request for approval; d. other common roles or administrators examine and approve the service request; c. and d, automatically recording the operation in the process, and generating an operation log for the administrator to view. The authority of the agent role is minimum, only examination and approval can be requested, the ordinary role also has the authority of creating a crowd object and carrying out examination and approval on the basis of covering the authority of the agent role, and the administrator also has the authority of pre-configuring an examination and approval template and viewing an operation log on the basis of covering the authority of the ordinary role. The agent role, the common role and the administrator have a plurality of roles, and the authority in the whole method and system process is equivalent among the same roles, but the authority does not represent that the positions and the authorities in the real enterprise architecture are equivalent.
Further, in b, there are two ways to create the crowd object, one is static crowd construction, and the other is dynamic crowd construction; static crowd construction refers to a crowd which is screened and constructed in a database through one or more of the three ways of directly appointing an account ID, appointing a mobile phone number and screening according to attributes or behaviors of users, but after screening is completed, subsequent users cannot influence the constructed static crowd any more even if the attributes or behaviors are updated; the dynamic crowd is a crowd constructed according to dimension values of multiple dimensions, and is different from the static crowd in that the dynamic crowd only specifies the attribute or behavior condition of a user during construction, if the user updates the behavior or attribute and meets the specified condition, the dynamic crowd is automatically classified into the dynamic crowd, and the dimension of the dynamic crowd comprises: user type, registration time, K level (K1-K10), cumulative number of issue, account balance, number of issue in X days (X is manual configuration); static crowd is based on big data statistics, the attribute and the behavior value of each user are stored in a big data table, matched users are screened out after the attribute and the behavior are selected, the dynamic crowd only defines the rules (namely dimensionality and dimension values) of the crowd, specifically, which users are matched to be determined, and when a user initiates a certain service request, dynamic comparison is carried out to determine whether the rules of the dynamic crowd are met.
Further, in b, when the approval template is created in advance, an administrator needs to pre-configure the city for which the service type and the service are applied and the approval node. Different service types, specific cities and approval nodes are designated by configuration, and different approval templates are created in advance by an administrator. The administrator configures different examination and approval templates in advance, and simultaneously reserves space and prompts for guiding an examination and approval initiator to fill in application reasons, expected effects and business information.
Further, the types of the application services are: applying for sending a short message; applying for sending a coupon; applying for sending an advertisement; applying for sending station internal information; applying for sending push notification; applying for extracting data (extracting data in a big data table (namely data of static crowd), including behaviors and attribute values of users); and applying for issuing U points and/or U coins in batches as points and tokens of the platform, wherein the data for applying for extracting refers to extracting data of static crowds, and the data comprises behaviors and attributes of users, account IDs and mobile phone numbers.
Furthermore, the number of the approval nodes in the approval templates is one or more, each approval node corresponds to one post in the approval process, the approval flow direction corresponding to each approval template is determined by the sequence of all approval nodes in the approval templates, each approval node sets different approvers according to different cities, and a manager configures different approval nodes for different cities in the pre-established approval templates.
Furthermore, the approvers are classified into an approver belonging to a city, namely a city-level approver, and an approver belonging to a whole country, namely a national-level approver, and when the approver node is not provided with a specific approver belonging to a city, the default value is the approver belonging to the whole country.
Further, in step c, the supplementary editing of the approval template refers to filling in the transmission object, the application reason, the expected effect, and the service information.
Furthermore, the sending object is divided into a copying and sending person and a first approver of all the sequences of the approval nodes in the approval template.
A workflow approval system comprising: the user information database module takes the user ID, the user mobile phone number, the user attribute and the user behavior as fields, establishes a database, stores and manages the records of the user information data, and supports the addition, deletion, modification and check; the crowd object constructing module is used for operating the user information database module, screening out users meeting different conditions from the database and forming different crowd objects; the examination and approval template construction module is used for configuring the application service type, the city targeted by the service and the examination and approval node so as to construct an examination and approval template; the submission and approval module is used for the approval initiator to select the constructed approval template, perform supplementary editing on the approval template, fill in the sending object, the application reason, the expected effect and the service information, start submission and approval and automatically send a nail message to the sending object to remind the approval; the approval module is used for sequentially submitting the approvers according to the request sent by the submission approval module and the approval node sequence in the configuration information of the approval template, automatically submitting the approvers of the next approval node after the approval of the previous approver is passed, thereby realizing approval circulation, automatically sending the approved nailing messages to the approval initiator and the sending object after all the approval nodes are passed, and simultaneously automatically executing the service request provided by the approval initiator; the recording module is used for automatically recording various operations of staff with various roles in the system, generating an operation log and only allowing an administrator to check the operation log; and the role management module is used for storing, adding, deleting, modifying and inquiring role information of the staff.
Further, the submission approval module also allows the approval initiator to revoke an approval that has been submitted but has not yet passed.
The whole method and the system can be operated in a Windows terminal, a Mac terminal, a Linux terminal, an Android mobile terminal, an iOS mobile terminal and an iPad mobile terminal.
Compared with the prior art, the technical scheme disclosed by the invention has the following beneficial effects: by the method and the system, various templates can be flexibly set, the examination and approval and the development of the operation activities of the enterprise can be better supported, the individualized examination and approval requirements of the enterprise can be met, the time and space limitations can be broken through no matter whether the examination and approval is submitted or carried out when the affairs needing emergency treatment are met, and meanwhile, the statistics on the data such as the type of the examination and approval request at the later stage is facilitated.
Detailed Description
The following description is of specific embodiments of the present invention, and the disclosed embodiments are intended to be illustrative rather than restrictive, and all changes that come within the meaning and range of equivalency of the claims are intended to be embraced therein.
Example one
A workflow approval method comprising: a. firstly, role assignment is carried out on all employees, and the roles comprise: administrator, common role, agent role; b. creating a crowd object in advance by a common role or an administrator, and creating an approval template in advance by the administrator; c. when requiring to be approved, selecting an approval template by taking a common role or an agent role or an administrator as an approval initiator, and performing supplementary editing on the approval template so as to provide a service request and request for approval; d. other common roles or administrators examine and approve the service request; c. and d, automatically recording the operation in the process, and generating an operation log for the administrator to view.
Further, in b, there are two ways to create the crowd object, one is static crowd construction, and the other is dynamic crowd construction; static crowd construction refers to a crowd which is screened and constructed in a database through one or more of the three ways of directly appointing an account ID, appointing a mobile phone number and screening according to attributes or behaviors of users, but after screening is completed, subsequent users cannot influence the constructed static crowd any more even if the attributes or behaviors are updated; the dynamic crowd is a crowd constructed according to dimension values of multiple dimensions, and is different from the static crowd in that the dynamic crowd only specifies the attribute or behavior condition of a user during construction, if the user updates the behavior or attribute and meets the specified condition, the dynamic crowd is automatically classified into the dynamic crowd, and the dimension of the dynamic crowd comprises: user type, registration time, K level (K1-K10), cumulative number of issue, account balance, number of issue in X days (X is manual configuration); static crowd is based on big data statistics, the attribute and the behavior value of each user are stored in a big data table, matched users are screened out after the attribute and the behavior are selected, the dynamic crowd only defines the rules (namely dimensionality and dimension values) of the crowd, specifically, which users are matched to be determined, and when a user initiates a certain service request, dynamic comparison is carried out to determine whether the rules of the dynamic crowd are met.
Further, in b, when the approval template is created in advance, an administrator needs to pre-configure the city for which the service type and the service are applied and the approval node.
Further, the types of the application services are: the method comprises the steps of applying for sending a short message, applying for sending a coupon, applying for sending an advertisement, applying for sending a sending station internal message, applying for sending a push notification, applying for extracting data (namely static crowd data) in a big data table, wherein the data comprise behaviors and attribute values of users), applying for issuing U points and/or U coins in batches, and applying for extracting data refers to extracting the data of the static crowds, wherein the data comprise the behaviors and attributes of the users, account IDs and mobile phone numbers.
Furthermore, the number of the approval nodes in the approval templates is one or more, each approval node corresponds to one post in the approval process, the approval flow direction corresponding to each approval template is determined by the sequence of all approval nodes in the approval templates, and each approval node is provided with different approvers according to different cities.
Furthermore, the approvers are classified into approvers belonging to a city and approvers belonging to the whole country, and when no specific approver belonging to a city is configured on the approval node, the default value is the approver belonging to the whole country.
Further, in step c, the supplementary editing of the approval template refers to filling in the transmission object, the application reason, the expected effect, and the service information.
Further, the sending object is divided into a copying and sending person and a first approver of all the sequences of the approval nodes in the approval template.
A workflow approval system comprising: the user information database module takes the user ID, the user mobile phone number, the user attribute and the user behavior as fields, establishes a database, stores and manages the records of the user information data, and supports the addition, deletion, modification and check; the crowd object constructing module is used for operating the user information database module, screening out users meeting different conditions from the database and forming different crowd objects; the examination and approval template construction module is used for configuring the application service type, the city targeted by the service and the examination and approval node so as to construct an examination and approval template; the submission and approval module is used for the approval initiator to select the constructed approval template, perform supplementary editing on the approval template, fill in application reasons, expected effects and business information, start submission and approval and automatically send a nail message to the sending object to remind the sending object of approval; the approval module is used for sequentially submitting the approvers according to the request sent by the submission approval module and the approval node sequence in the configuration information of the approval template, automatically submitting the approvers of the next approval node after the approval of the previous approver is passed, thereby realizing approval circulation, automatically sending the approved nailing messages to the approval initiator and the sending object after all the approval nodes are passed, and simultaneously automatically executing the service request provided by the approval initiator; the recording module is used for automatically recording various operations of staff with various roles in the system, generating an operation log and only allowing an administrator to check the operation log; and the role management module is used for storing, adding, deleting, modifying and inquiring role information of the staff.
Further, the submission approval module also allows the approval initiator to revoke an approval that has been submitted but has not yet passed.
Claims (10)
1. A workflow approval method is characterized in that: the method comprises the following steps:
a. firstly, role assignment is carried out on all employees, and the roles comprise: administrator, common role, agent role;
b. creating a crowd object in advance by a common role or an administrator, and creating an approval template in advance by the administrator;
c. when requiring to be approved, selecting an approval template by taking a common role or an agent role or an administrator as an approval initiator, and performing supplementary editing on the approval template so as to provide a service request and request for approval;
d. other common roles or administrators examine and approve the service request;
c. and d, automatically recording the operation in the process, and generating an operation log for the administrator to view.
2. The workflow approval method of claim 1, wherein: in b, there are two ways to create the crowd object, one is static crowd construction, and the other is dynamic crowd construction;
static crowd construction refers to a crowd which is screened and constructed in a database through one or more of the three ways of directly appointing an account ID, appointing a mobile phone number and screening according to attributes or behaviors of users, but after screening is completed, subsequent users cannot influence the constructed static crowd any more even if the attributes or behaviors are updated;
the dynamic crowd is constructed according to dimension values of multiple dimensions, and is different from the static crowd in that the dynamic crowd only specifies the attribute or behavior condition of a user during construction, and if the user updates the behavior or attribute and meets the specified condition, the dynamic crowd is automatically classified into the dynamic crowd.
3. The workflow approval method of claim 1, wherein: in step b, when the approval template is created in advance, an administrator needs to pre-configure the application service type, the city targeted by the service, and the approval node.
4. A workflow approval method as claimed in claim 3 wherein: the types of the application services are: the method comprises the steps of applying for sending a short message, applying for sending a coupon, applying for sending an advertisement, applying for sending a sending station internal message, applying for sending a push notification, applying for extracting data, applying for issuing U points and/or U coins in batches, wherein the applying for extracting the data refers to the data for extracting static crowds and comprises behaviors and attributes of users, account IDs and mobile phone numbers.
5. A workflow approval method as claimed in claim 3 wherein: the number of the examination and approval nodes in the examination and approval templates is one or more, each examination and approval node corresponds to one post in the examination and approval process, the examination and approval flow direction corresponding to each examination and approval template is determined by the sequence of all the examination and approval nodes in the examination and approval templates, and each examination and approval node is provided with different examination and approval persons according to different cities.
6. The workflow approval method of claim 5, wherein: the approving persons are divided into an approving person belonging to a city and an approving person belonging to the whole country, and when the approving node is not provided with a specific approving person belonging to a city, the approving person belongs to the whole country as a default value.
7. The workflow approval method of claim 1, wherein: in step c, the supplementary editing of the approval template refers to filling in of the sending object, the application reason, the expected effect and the service information.
8. The workflow approval method of claim 7, wherein: the sending object is divided into a copying person and a first approver of all the approval node sequences in the approval template.
9. A workflow approval system for use with the workflow approval method of any one of claims 1 to 8, wherein: the method comprises the following steps:
the user information database module takes the user ID, the user mobile phone number, the user attribute and the user behavior as fields, establishes a database, stores and manages the records of the user information data, and supports the addition, deletion, modification and check;
the crowd object constructing module is used for operating the user information database module, screening out users meeting different conditions from the database and forming different crowd objects;
the examination and approval template construction module is used for configuring the application service type, the city targeted by the service and the examination and approval node so as to construct an examination and approval template;
the submission and approval module is used for the approval initiator to select the constructed approval template, perform supplementary editing on the approval template, fill in application reasons, expected effects and business information, start submission and approval and automatically send a nail message to the sending object to remind the sending object of approval;
the approval module is used for sequentially submitting the approvers according to the request sent by the submission approval module and the approval node sequence in the configuration information of the approval template, automatically submitting the approvers of the next approval node after the approval of the previous approver is passed, thereby realizing approval circulation, automatically sending the approved nailing messages to the approval initiator and the sending object after all the approval nodes are passed, and simultaneously automatically executing the service request provided by the approval initiator;
the recording module is used for automatically recording various operations of staff with various roles in the system, generating an operation log and only allowing an administrator to check the operation log;
and the role management module is used for storing, adding, deleting, modifying and inquiring role information of the staff.
10. The workflow approval system of claim 9 wherein: the submission approval module also allows the approval originator to revoke an approval that has been submitted but has not yet passed.
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