CN112465420A - Shopping assisting method, device, equipment and storage medium - Google Patents
Shopping assisting method, device, equipment and storage medium Download PDFInfo
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Abstract
The invention discloses a method, a device, equipment and a storage medium for assisting shopping, wherein the method comprises the steps of receiving a shopping instruction sent by a user terminal through a robot, and analyzing the shopping instruction to obtain a shopping list and a target delivery address; the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal; and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address. The invention realizes the automation of the whole process from shopping to distribution, liberates the time and hands of the user and improves the intelligence of assisted shopping.
Description
Technical Field
The invention relates to the field of robots, in particular to a shopping assisting method, device, equipment and storage medium.
Background
With the rapid development of scientific technology, the use of robots to provide services to customers has become a popular trend. At present, various types of shopping guide robots appear in markets or supermarkets, the shopping guide robots are arranged in entity markets to provide consultation and shopping guide services for customers and guide consumers to shop conveniently, but the existing robots can only perform operations such as simple conversation, direction, navigation and the like, only move in a shop front area of a commercial tenant, are not high in intelligence and cause that the enthusiasm of users for using the robots is not high.
Disclosure of Invention
The invention mainly aims to provide a shopping assisting method, device, equipment and storage medium, and aims to solve the technical problem of low intelligence of the existing robot.
In order to achieve the above object, the present invention provides an assisted shopping method applied to a robot, the assisted shopping method including:
receiving a shopping instruction sent by a user terminal, and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal;
and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address.
Optionally, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the going to a target merchant according to the shopping list and outputting the shopping list to the target merchant includes:
under a full-automatic shopping mode, determining the address of a target merchant according to the shopping list, and controlling the robot to move to the address of the target merchant;
in the process that the robot moves to the address of the target merchant, if a control instruction triggered by a user terminal is received, controlling the robot to enter a semi-automatic shopping mode;
in the semi-automatic shopping mode, controlling the robot to establish video communication with the user terminal so as to send the ambient environment image of the robot to the user terminal, receiving a moving instruction sent by the user terminal based on the ambient environment image, and moving to the address of the target merchant according to the moving instruction;
and when the robot moves to the address of the target merchant, outputting the shopping list to the target merchant.
Optionally, the determining an address of the target merchant according to the shopping list includes:
determining selectable merchant addresses for selling target commodities on a shopping list in a preset shopping range;
if the number of the selectable merchant addresses is greater than or equal to 2, determining the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address;
and determining the selectable merchant address with the shortest travel distance as a target merchant address.
Optionally, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the outputting the shopping list to the target merchant comprises:
in a full-automatic shopping mode, outputting the shopping list to the target merchant according to audio and video output equipment configured by the robot;
in the process of outputting the shopping list to the target merchant according to the audio and video output equipment configured by the robot, if a control instruction triggered by a user terminal is received, entering a semi-automatic shopping mode;
and under the semi-automatic shopping mode, controlling the robot to establish video communication between the target merchant and the user terminal.
Optionally, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the controlling the robot to move to the target delivery address includes:
in a full-automatic shopping mode, the robot plans a travel path according to the current position and the target delivery address and moves to the target delivery address along the travel path.
Optionally, the obtaining of the target commodity placed in the storage bin of the robot by the target merchant according to the shopping list includes:
controlling the robot to start video recording and opening a storage bin of the robot, wherein the video recording is used for monitoring the interior of the storage bin;
identifying the commodity to be confirmed placed in the storage bin of the robot by the target merchant according to the shopping list;
when all the target commodities on the shopping list are determined to be placed completely, closing a storage bin of the robot, and controlling the robot to finish video recording;
and storing the video recording data to a preset database or sending the video recording data to the user terminal.
Optionally, before the receiving the shopping instruction sent by the user terminal and analyzing the shopping instruction to obtain the shopping list and the target delivery address, the method further includes:
receiving a use request sent by the user terminal to the robot, and analyzing the use request to obtain configuration information of the user terminal and/or user information of the user terminal;
judging whether the use request meets an authorization condition or not according to the configuration information of the user terminal and/or the user information of the user terminal;
and if the use request meets the authorization condition, responding to an instruction sent by the user terminal.
Further, to achieve the above object, the present invention provides an assisted shopping device, including:
the instruction receiving module is used for receiving a shopping instruction sent by a user terminal and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
the list output module is used for going to a target merchant according to the shopping list, outputting the shopping list to the target merchant, receiving a payment request submitted by the target merchant according to the shopping list, and sending the payment request to the user terminal;
and the commodity distribution module is used for acquiring the target commodity placed in the storage bin of the robot by the target merchant according to the shopping list and controlling the robot to move to the target delivery address when receiving a payment completion prompt sent by the user terminal.
Further, to achieve the above object, the present invention also provides an assisted shopping device, which includes a memory, a processor and an assisted shopping program stored in the memory and running on the processor, wherein the assisted shopping program, when executed by the processor, implements the steps of the assisted shopping method as described above.
Further, to achieve the above object, the present invention further provides a storage medium, where the storage medium stores an assisted shopping program, and the assisted shopping program, when executed by a processor, implements the steps of the assisted shopping method as described above.
The robot receives a shopping instruction sent by a user terminal, and analyzes the shopping instruction to obtain a shopping list and a target delivery address; the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal; and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address. The robot automatically carries out shopping to the commercial tenant according to the shopping requirements of the user and automatically delivers after the shopping is finished, so that the automation of the whole process from the shopping to the delivery is realized, the time and the hands of the user are liberated, and the intelligence of assisting the shopping is improved.
Drawings
FIG. 1 is a schematic diagram of an environment in which hardware of a device is operated according to an embodiment of an apparatus for assisting shopping in the present invention;
FIG. 2 is a flowchart illustrating a first exemplary embodiment of a method for assisting shopping according to the present invention;
FIG. 3 is a functional block diagram of an apparatus for assisting shopping according to a preferred embodiment of the present invention.
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The invention provides an assisted shopping device, and referring to fig. 1, fig. 1 is a schematic structural diagram of a device hardware operating environment related to an embodiment of the assisted shopping device of the invention.
As shown in FIG. 1, the assisted shopping device may include: a processor 1001, such as a CPU, a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory (e.g., a magnetic disk memory). The memory 1005 may alternatively be a memory device separate from the processor 1001 described above.
Those skilled in the art will appreciate that the hardware configuration of the assisted shopping device shown in FIG. 1 does not constitute a limitation of the assisted shopping device and may include more or less components than those shown, or some components in combination, or a different arrangement of components.
As shown in fig. 1, a memory 1005, which is a storage medium, may include therein an operating system, a network communication module, a user interface module, and an assisted shopping program. The operating system is a program for managing and controlling the shopping assistance equipment and software resources, and supports the running of a network communication module, a user interface module, a shopping assistance program and other programs or software; the network communication module is used to manage and control the network interface 1004; the user interface module is used to manage and control the user interface 1003.
In the hardware configuration of the assisted shopping device shown in fig. 1, the processor 1001 may call the assisted shopping program stored in the memory 1005 and perform the following operations:
receiving a shopping instruction sent by a user terminal, and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal;
and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the going to a target merchant according to the shopping list and outputting the shopping list to the target merchant includes:
under a full-automatic shopping mode, determining the address of a target merchant according to the shopping list, and controlling the robot to move to the address of the target merchant;
in the process that the robot moves to the address of the target merchant, if a control instruction triggered by a user terminal is received, controlling the robot to enter a semi-automatic shopping mode;
in the semi-automatic shopping mode, controlling the robot to establish video communication with the user terminal so as to send the ambient environment image of the robot to the user terminal, receiving a moving instruction sent by the user terminal based on the ambient environment image, and moving to the address of the target merchant according to the moving instruction;
and when the robot moves to the address of the target merchant, outputting the shopping list to the target merchant.
Further, the determining the address of the target merchant according to the shopping list includes:
determining selectable merchant addresses for selling target commodities on a shopping list in a preset shopping range;
if the number of the selectable merchant addresses is greater than or equal to 2, determining the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address;
and determining the selectable merchant address with the shortest travel distance as a target merchant address.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the outputting the shopping list to the target merchant comprises:
in a full-automatic shopping mode, outputting the shopping list to the target merchant according to audio and video output equipment configured by the robot;
in the process of outputting the shopping list to the target merchant according to the audio and video output equipment configured by the robot, if a control instruction triggered by a user terminal is received, entering a semi-automatic shopping mode;
and under the semi-automatic shopping mode, controlling the robot to establish video communication between the target merchant and the user terminal.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode;
the controlling the robot to move to the target delivery address includes:
in a full-automatic shopping mode, the robot plans a travel path according to the current position and the target delivery address and moves to the target delivery address along the travel path.
Further, the acquiring the target commodity placed in the storage bin of the robot by the target merchant according to the shopping list includes:
controlling the robot to start video recording and opening a storage bin of the robot, wherein the video recording is used for monitoring the interior of the storage bin;
identifying the commodity to be confirmed placed in the storage bin of the robot by the target merchant according to the shopping list;
when all the target commodities on the shopping list are determined to be placed completely, closing a storage bin of the robot, and controlling the robot to finish video recording;
and storing the video recording data to a preset database or sending the video recording data to the user terminal.
Further, before the receiving the shopping instruction sent by the user terminal and analyzing the shopping instruction to obtain the shopping list and the target delivery address, the method further comprises:
receiving a use request sent by a user terminal to the robot, and analyzing the use request to obtain configuration information of the user terminal and/or user information of the user terminal;
judging whether the use request meets an authorization condition or not according to the configuration information of the user terminal and/or the user information of the user terminal;
and if the use request meets the authorization condition, responding to an instruction sent by the user terminal.
The specific implementation of the shopping assistance device of the present invention is substantially the same as the following embodiments of the shopping assistance method, and is not described herein again.
The invention also provides an assisted shopping method based on the assisted shopping device.
Referring to fig. 2, fig. 2 is a schematic flow chart of a shopping assistance method according to a first embodiment of the present invention.
While a logical order is shown in the flow chart, in some cases the steps shown or described may be performed in an order different than presented herein.
In each embodiment of the shopping assistance method, the executing body may be a robot or a controller of the robot, and for convenience of description, the embodiment is described with the robot as the executing body.
The assisted shopping method is applied to a robot, and comprises steps S10-S30:
step S10, receiving a shopping instruction sent by a user terminal, and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
in this embodiment, when the user wants to assist the purchase of the commodity through the robot, a shopping instruction may be transmitted to the robot through the user terminal, so that the robot assists the user in purchasing the commodity according to the shopping instruction. It can be understood that the manner in which the user triggers and sends the shopping instruction to the robot through the user terminal may be voice, text input, or key input, and the embodiment is not particularly limited.
It can be understood that the robot in this embodiment can support two shopping modes, one is a full-automatic shopping mode, and as the name suggests, in the full-automatic shopping mode, the robot independently completes a shopping flow; the other is a semi-automatic shopping mode in which the user can manipulate the robot to complete a shopping procedure.
In this embodiment, before sending the shopping instruction to the robot, the user may select the shopping mode of the robot as needed, and send the selected shopping mode to the robot along with the shopping instruction. In step S10, the shopping mode selected by the user can be obtained by analyzing the shopping command.
Specifically, in the full-automatic shopping mode, the shopping instruction sent by the user includes a shopping list and a target delivery address, the shopping list refers to a list of commodities that the user wants to purchase, and certainly, the shopping list can also specifically specify the brand, quantity, quality, model, color, picture and the like of the commodities; the target delivery address refers to a position to which the robot needs to deliver the commodity after the commodity purchase is completed, and the delivery address may be a position where the user terminal is located or other positions specified by the user, which is not limited in this embodiment.
Step S20, go to the target merchant according to the shopping list, output the shopping list to the target merchant, receive the payment request submitted by the target merchant according to the shopping list, and send the payment request to the user terminal;
after the shopping list and the target delivery address are obtained, the address of the target merchant can be determined from a plurality of merchants in the preset shopping range of the robot according to the shopping list. In some embodiments, the preset shopping range is preset by a robot administrator, and in order to facilitate uniform maintenance and management, the robot only allows movement and shopping assistance within the preset shopping range; the address of the target merchant refers to the address of the merchant who performs shopping through the robot in the assisted shopping process, and it is understood that the address of the target merchant may be one or more addresses.
After the address of the target merchant is determined, the robot is controlled to move to the target merchant according to the principle of shortest travel distance, wherein the principle of shortest travel distance means that if a plurality of selectable routes for the robot to move from the current position to the address of the target merchant exist, the route with the shortest travel distance is preferentially selected, so that the time for assisting shopping is saved, and the shopping efficiency is improved.
Certainly, in the full-automatic mode, in the process that the robot goes to the target merchant, the user can switch to the semi-automatic shopping mode at any time, so that the purpose that the user operates the robot to go to the target merchant by himself is achieved, the interestingness of shopping assistance of the robot is improved, and the operability of the robot is improved.
In this embodiment, after the robot reaches the address of the target merchant, a shopping list is output to the target merchant, and there are various ways for the robot to output the shopping list, one way is that in a full-automatic shopping mode, an audio/video output device configured by the robot is controlled to output the shopping list to the target merchant, for example, the shopping list may be displayed on a display screen of the robot, or the shopping list may be output by a microphone of the robot through voice, or a combination of the two, and this embodiment is not particularly limited; the other is that in the process that the robot outputs the shopping list to the target merchant through the audio and video output device, if a control instruction triggered by the user terminal is received, the robot enters a semi-automatic shopping mode, in the mode, the robot establishes video communication between the target merchant and the user terminal so that the user of the user terminal can perform video conversation with the target merchant, and further the user can directly describe the target commodity to the merchant, namely the shopping list is output through video, and the robot can identify the shopping list output by the user in the video communication process for verification; the merchant can also directly confirm whether the commodities meet the requirements with the user, so that the accuracy of the commodities purchased for assisting shopping is improved.
After the robot outputs the shopping list, the merchant can know which commodities the user wants to purchase, further calculate the total price according to the selling prices of the commodities in the shopping list at the merchant, and initiate a payment request to the robot so that the robot can forward the payment request to the user terminal, wherein the payment request at least comprises the total price of all the commodities in the shopping list, and can further comprise the unit price and discount of each commodity.
It is understood that the payment request from the merchant to the robot may be initiated by the merchant presenting a payment code to the robot, and the robot acquiring the payment code through a camera or a scanning device, wherein the payment code includes the total price of all the items in the shopping list, and may further include the unit price and discount of each item.
And step S30, when a payment completion prompt sent by the user terminal is received, acquiring the target commodity placed in the storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address.
In this embodiment, after receiving the payment request sent by the robot, the user can complete payment at the user terminal according to the payment request, and after completing payment, the user feeds back a payment completion prompt to the robot.
After receiving the payment completion prompt, the robot can input the payment completion prompt to the target merchant so as to prompt the target merchant to place commodities in the storage bin of the robot according to the shopping list. Certainly, after the general user terminal completes payment, the third party payment receiving platform automatically sends a payment completion prompt to the merchant, for example, when the target merchant receives the payment using the payment instrument, the third party payment receiving platform receives information such as "payment instrument arrives at the account 66 yuan", and therefore, after receiving the payment completion prompt, the robot may also directly obtain the goods on the shopping list without outputting the payment completion prompt.
After the robot confirms that all goods on the shopping list are placed in the storage bin, the robot is controlled to move to the target delivery address, and therefore the whole shopping assisting process is completed.
Further, in the step S30, the step of obtaining the target commodity placed in the storage compartment of the robot by the target merchant according to the shopping list specifically includes steps a 1-a 4:
step a1, controlling the robot to start video recording and opening a storage bin of the robot, wherein the video recording is used for monitoring the interior of the storage bin;
step a2, identifying the commodity to be confirmed placed in the storage bin of the robot by the target merchant according to the shopping list;
step a3, when all the target commodities on the shopping list are determined to be placed completely, closing a storage bin of the robot, and controlling the robot to finish video recording;
step a4, storing the video data in a preset database or sending the video data to the user terminal.
In this embodiment, before the robot receives the payment completion prompt sent by the user terminal and starts the video recording, the storage bin arranged on the robot is in a closed state, until the robot receives the payment completion prompt sent by the user terminal and starts the video recording, the storage bin arranged on the robot is controlled to be opened, so that a merchant can place goods into the storage bin, when the storage bin is in an opened state, the robot can identify the goods to be confirmed placed into the storage bin by the merchant through the camera device or the code scanning device, so as to determine whether the goods to be confirmed conform to the target goods on the shopping list, and meanwhile, the video recording is used for monitoring the goods condition inside the storage bin of the robot.
And if the goods to be confirmed are consistent with the target goods on the shopping list and all the target goods on the shopping list are determined to be placed completely, controlling the storage bin of the robot to be closed.
In this embodiment, after determining that all the commodities on the shopping list are placed in the storage bin by identifying the commodities to be confirmed, the storage bin is controlled to be closed, video recording is finished, data of the video recording is stored in a preset database or sent to a user terminal, and then the robot is controlled to move to a delivery address to complete purchasing and delivery of the commodities.
On one hand, the storage bin is closed in time after the commodities are purchased, so that the commodities can be prevented from being stolen by illegal personnel in the delivery process or being lost and damaged due to other accidents, and the success rate and the safety of assisted shopping are improved; on the other hand, for the fact that the shopping process relates to money and goods transaction, if the buyer and the seller have transaction disputes in the later period, due to the fact that no evidence exists, the responsibility of the buyer and the seller is difficult to determine, the embodiment can ensure that the whole transaction process can be traced through storing the transaction video of the whole transaction process, and disputes are avoided.
Certainly, the robot can also start video recording in the distribution process, and stop recording and store or send the recording to the user terminal after the robot distributes to the target delivery address, so that the suspect can be determined in time according to the recording after an illegal person steals a commodity by recording the distribution process of the robot; or after the commodity is damaged, the reason can be determined according to the video.
Further, the step a2 may further include:
and if the commodity to be confirmed is not the target commodity on the shopping list, controlling the robot to output prompt information.
In this embodiment, if the robot recognizes that the to-be-confirmed goods placed in the storage bin do not match the target goods on the shopping list, that is, the to-be-confirmed goods are not the target goods on the shopping list, or the brand, number, quality, model, color, and the like do not meet the requirements, a prompt message is output, for example, "the goods do not match the shopping list," to prompt that the to-be-confirmed goods placed by the merchant may be wrong, so that the merchant changes the goods, and the accuracy of goods purchase is improved.
In the embodiment, a robot receives a shopping instruction sent by a user terminal, and analyzes the shopping instruction to obtain a shopping list and a target delivery address; the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal; and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address. The robot automatically carries out shopping to the commercial tenant according to the shopping requirements of the user and automatically delivers after the shopping is finished, so that the automation of the whole process from the shopping to the delivery is realized, the time and the hands of the user are liberated, and the intelligence of assisting the shopping is improved.
Further, a second embodiment of the method for assisting shopping according to the present invention is provided, wherein in the step S20, the step of going to a target merchant according to the shopping list and outputting the shopping list to the target merchant specifically includes steps b 1-b 4:
step b1, in a full-automatic shopping mode, determining the address of a target merchant according to the shopping list, and controlling the robot to move to the address of the target merchant;
b2, in the process that the robot moves to the address of the target merchant, if a control instruction triggered by a user terminal is received, controlling the robot to enter a semi-automatic shopping mode;
b3, in the semi-automatic shopping mode, controlling the robot to establish video communication with the user terminal, so as to send the image of the surrounding environment of the robot to the user terminal, receive a moving instruction sent by the user terminal based on the image of the surrounding environment, and move to the address of the target merchant according to the moving instruction;
and b4, when the robot moves to the address of the target merchant, outputting the shopping list to the target merchant.
In this embodiment, in the full-automatic shopping mode, the robot can determine the address of the target merchant according to the shopping list, and then automatically move to the address of the target merchant.
In the process that the robot moves to the address of the target merchant, if a user wants to operate the robot to move to the target merchant by himself, the user can trigger an operation instruction of the robot at any time, the robot can switch the shopping mode into a semi-automatic shopping mode after receiving the operation instruction, the robot starts a camera arranged on the robot in the semi-automatic shopping mode and establishes video communication between the robot and a user terminal, and in the video communication process, the robot sends surrounding environment images acquired through the camera to the user terminal so that the user can send a movement instruction to the robot according to the surrounding environment images, and therefore the user can remotely operate the robot to move. And outputting the shopping list to the target merchant when the robot moves to the address of the target merchant, wherein the way of outputting the shopping list by the robot is similar to that of the foregoing embodiment, and details are not repeated here.
Further, in the step b1, the step of determining the address of the target merchant according to the shopping list specifically includes steps c 1-c 3:
step c1, determining that the preset shopping range has the selectable merchant address for selling the target commodity on the shopping list;
step c2, if the number of the selectable merchant addresses is greater than or equal to 2, determining the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address;
and step c3, determining the selectable merchant address with the shortest travel distance as the target merchant address.
In this embodiment, all merchants within a preset shopping range are screened according to target goods on a shopping list, addresses of merchants which do not sell the target goods are removed, and the rest are selectable merchant addresses. Determining the number of the selectable merchant addresses, and if the number of the selectable merchant addresses is equal to 1, directly taking the selectable merchant addresses as target merchant addresses; if the number of the selectable merchant addresses is greater than or equal to 2, calculating the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address according to each selectable merchant address; and comparing the travelling distance corresponding to each selectable merchant address, and determining the selectable merchant address with the shortest travelling distance as the target merchant address so as to save the time for assisting shopping and improve the shopping efficiency.
Further, in step S30, the step of controlling the robot to move to the target delivery address specifically includes:
in a full-automatic shopping mode, the robot plans a travel path according to the current position and the target delivery address and moves to the target delivery address along the travel path.
In this embodiment, if the robot is still in the full-automatic shopping mode when it is determined that all the goods on the shopping list are placed, the robot plans the travel path according to the current position of the robot and the target delivery address, and moves to the target delivery address along the planned travel path. The route of travel can also be planned according to the principle of shortest travel distance, and the route with the shortest travel path is preferentially selected.
It can be understood that, if the robot is in the semi-automatic shopping mode when it is determined that all the commodities on the shopping list are placed completely, a prompt of completing the assembly of the commodities can be sent to the user terminal to remind the user of the next commodity distribution process.
The commodity distribution has two realization modes, one mode is that the user terminal continuously sends a moving instruction to the robot according to the surrounding environment image in a semi-automatic shopping mode, and the robot is remotely controlled to move to a target delivery address; and the other mode is that the user switches the shopping mode of the robot into a full-automatic shopping mode so that the robot automatically moves to the target delivery address according to the target delivery address.
The semi-automatic shopping mode that this embodiment provided can increase the personally on the scene sense of user's shopping, and the process that moves through user's manipulation robot simultaneously increases the taste sense of assisting shopping, and then promotes user's shopping experience.
Further, before the step S10, the method further includes steps d 1-d 4:
step d1, receiving the use request sent by the user terminal to the robot, and analyzing the use request to obtain the configuration information of the user terminal and/or the user information of the user terminal;
step d2, according to the configuration information of the user terminal and/or the user information of the user terminal, judging whether the use request meets the authorization condition;
step d3, if the request meets the authorization condition, responding the instruction sent by the user terminal;
and d4, if the request does not satisfy the authorization condition, not responding to the instruction sent by the user terminal.
In this embodiment, the robot first authenticates the user before controlling the robot according to the shopping instruction sent by the user terminal. Specifically, the robot receives a use request sent by a user terminal to the robot, wherein the use request comprises configuration information of the user terminal and/or user information of the user terminal, analyzes the use request to obtain the configuration information of the user terminal and/or the user information of the user terminal, then determines whether the use request meets an authorization condition according to the configuration information and/or the user information, and if the authorization condition is met, the user terminal has an operation authority for the robot, the robot responds to an instruction (including but not limited to a shopping instruction and a moving instruction) sent by the user terminal to the robot; if the user terminal does not have the operation authority for the robot, the user terminal does not respond to the command sent to the robot by the user terminal.
The authorization condition may be to determine whether configuration information of the user terminal and/or user information of the user terminal exists in a preset authorization database, and if so, the authorization condition is satisfied, otherwise, the authorization condition is not satisfied. The preset authorization database is preset by a robot administrator and stores configuration information and/or user information which has operation authority on the robot.
Of course, the authorization condition may also be that whether the configuration information of the user terminal and/or the user information of the user terminal exists in the preset risk database is judged, if not, the authorization condition is satisfied, and if so, the authorization condition is not satisfied. The preset risk database is preset by a robot administrator, and configuration information and/or user information which do not have operation authority on the robot are stored in the preset risk database.
According to the embodiment, the identity of the user is authenticated before the shopping instruction sent by the user terminal is received, so that an illegal user or an illegal terminal can be prevented from operating the robot, property loss possibly caused can be avoided, and the robot can be prevented from being suffered in the bud.
The invention also provides a shopping assisting device.
Referring to FIG. 3, FIG. 3 is a functional block diagram of a shopping assistance device according to a first embodiment of the present invention. The shopping assistance device comprises:
the instruction receiving module 10 is used for receiving a shopping instruction sent by a user terminal and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
a list output module 20, configured to go to a target merchant according to the shopping list, output the shopping list to the target merchant, receive a payment request submitted by the target merchant according to the shopping list, and send the payment request to the user terminal;
and the commodity distribution module 30 is configured to, when receiving a payment completion prompt sent by the user terminal, obtain a target commodity placed in the storage compartment of the robot by the target merchant according to the shopping list, and control the robot to move to the target delivery address.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode; the manifest output module is further configured to:
under a full-automatic shopping mode, determining the address of a target merchant according to the shopping list, and controlling the robot to move to the address of the target merchant;
in the process that the robot moves to the address of the target merchant, if a control instruction triggered by a user terminal is received, controlling the robot to enter a semi-automatic shopping mode;
in the semi-automatic shopping mode, controlling the robot to establish video communication with the user terminal so as to send the ambient environment image of the robot to the user terminal, receiving a moving instruction sent by the user terminal based on the ambient environment image, and moving to the address of the target merchant according to the moving instruction;
and when the robot moves to the address of the target merchant, outputting the shopping list to the target merchant.
Further, the list output module is further configured to:
determining selectable merchant addresses for selling target commodities on a shopping list in a preset shopping range;
if the number of the selectable merchant addresses is greater than or equal to 2, determining the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address;
and determining the selectable merchant address with the shortest travel distance as a target merchant address.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode; the manifest output module is further configured to:
in a full-automatic shopping mode, outputting the shopping list to the target merchant according to audio and video output equipment configured by the robot;
in the process of outputting the shopping list to the target merchant according to the audio and video output equipment configured by the robot, if a control instruction triggered by a user terminal is received, entering a semi-automatic shopping mode;
and under the semi-automatic shopping mode, controlling the robot to establish video communication between the target merchant and the user terminal.
Further, the working modes of the robot comprise a full-automatic shopping mode and a semi-automatic shopping mode; the goods delivery module is further configured to:
in a full-automatic shopping mode, the robot plans a travel path according to the current position and the target delivery address and moves to the target delivery address along the travel path.
Further, the goods delivery module is further configured to:
controlling the robot to start video recording and opening a storage bin of the robot, wherein the video recording is used for monitoring the interior of the storage bin;
identifying the commodity to be confirmed placed in the storage bin of the robot by the target merchant according to the shopping list;
when all the target commodities on the shopping list are determined to be placed completely, closing a storage bin of the robot, and controlling the robot to finish video recording;
and storing the video recording data to a preset database or sending the video recording data to the user terminal.
Further, the shopping assistance device further comprises:
the request analysis module is used for receiving a use request sent by a user terminal to the robot and analyzing the use request to obtain configuration information of the user terminal and/or user information of the user terminal;
the authorization judging module is used for judging whether the use request meets an authorization condition according to the configuration information of the user terminal and/or the user information of the user terminal;
and the instruction response module is used for responding to the instruction sent by the user terminal if the use request meets the authorization condition.
In addition, the embodiment of the invention also provides a storage medium.
The storage medium stores an assisted shopping program, and the assisted shopping program realizes the steps of the assisted shopping method when being executed by the processor.
The specific implementation of the storage medium of the present invention is substantially the same as the embodiments of the shopping assistance method described above, and will not be described herein again.
The present invention is described in connection with the accompanying drawings, but the present invention is not limited to the above embodiments, which are only illustrative and not restrictive, and those skilled in the art can make various changes without departing from the spirit and scope of the invention as defined by the appended claims, and all changes that come within the meaning and range of equivalency of the specification and drawings that are obvious from the description and the attached claims are intended to be embraced therein.
Claims (10)
1. An assisted shopping method applied to a robot is characterized by comprising the following steps:
receiving a shopping instruction sent by a user terminal, and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
the user terminal sends the shopping list to a target merchant according to the shopping list, outputs the shopping list to the target merchant, receives a payment request submitted by the target merchant according to the shopping list, and sends the payment request to the user terminal;
and when a payment completion prompt sent by the user terminal is received, acquiring a target commodity placed in a storage bin of the robot by the target merchant according to the shopping list, and controlling the robot to move to the target delivery address.
2. The assisted shopping method of claim 1, wherein the operation modes of the robot include a full automatic shopping mode and a semi-automatic shopping mode;
the going to a target merchant according to the shopping list and outputting the shopping list to the target merchant includes:
under a full-automatic shopping mode, determining the address of a target merchant according to the shopping list, and controlling the robot to move to the address of the target merchant;
in the process that the robot moves to the address of the target merchant, if a control instruction triggered by a user terminal is received, controlling the robot to enter a semi-automatic shopping mode;
in the semi-automatic shopping mode, controlling the robot to establish video communication with the user terminal so as to send the ambient environment image of the robot to the user terminal, receiving a moving instruction sent by the user terminal based on the ambient environment image, and moving to the address of the target merchant according to the moving instruction;
and when the robot moves to the address of the target merchant, outputting the shopping list to the target merchant.
3. The assisted shopping method of claim 2, wherein determining the address of the target merchant from the shopping list comprises:
determining selectable merchant addresses for selling target commodities on a shopping list in a preset shopping range;
if the number of the selectable merchant addresses is greater than or equal to 2, determining the travel distance from the current position to the target delivery address through the selectable merchant address according to the current position of the robot, the selectable merchant addresses and the target delivery address;
and determining the selectable merchant address with the shortest travel distance as a target merchant address.
4. The assisted shopping method of claim 1, wherein the operation modes of the robot include a full automatic shopping mode and a semi-automatic shopping mode;
the outputting the shopping list to the target merchant comprises:
in a full-automatic shopping mode, outputting the shopping list to the target merchant according to audio and video output equipment configured by the robot;
in the process of outputting the shopping list to the target merchant according to the audio and video output equipment configured by the robot, if a control instruction triggered by a user terminal is received, entering a semi-automatic shopping mode;
and under the semi-automatic shopping mode, controlling the robot to establish video communication between the target merchant and the user terminal.
5. The assisted shopping method of claim 1, wherein the operation modes of the robot include a full automatic shopping mode and a semi-automatic shopping mode;
the controlling the robot to move to the target delivery address includes:
in a full-automatic shopping mode, the robot plans a travel path according to the current position and the target delivery address and moves to the target delivery address along the travel path.
6. The assisted shopping method of claim 1, wherein the obtaining of the target goods placed by the target merchant in the storage compartment of the robot based on the shopping list comprises:
controlling the robot to start video recording and opening a storage bin of the robot, wherein the video recording is used for monitoring the interior of the storage bin;
identifying the commodity to be confirmed placed in the storage bin of the robot by the target merchant according to the shopping list;
when all the target commodities on the shopping list are determined to be placed completely, closing a storage bin of the robot, and controlling the robot to finish video recording;
and storing the video recording data to a preset database or sending the video recording data to the user terminal.
7. The assisted shopping method according to any one of claims 1 to 6, wherein before receiving the shopping instruction from the user terminal and analyzing the shopping instruction to obtain the shopping list and the target delivery address, further comprising:
receiving a use request sent by a user terminal to the robot, and analyzing the use request to obtain configuration information of the user terminal and/or user information of the user terminal;
judging whether the use request meets an authorization condition or not according to the configuration information of the user terminal and/or the user information of the user terminal;
and if the use request meets the authorization condition, responding to an instruction sent by the user terminal.
8. An assisted shopping device, comprising:
the instruction receiving module is used for receiving a shopping instruction sent by a user terminal and analyzing the shopping instruction to obtain a shopping list and a target delivery address;
the list output module is used for going to a target merchant according to the shopping list, outputting the shopping list to the target merchant, receiving a payment request submitted by the target merchant according to the shopping list, and sending the payment request to the user terminal;
and the commodity distribution module is used for acquiring the target commodity placed in the storage bin of the robot by the target merchant according to the shopping list and controlling the robot to move to the target delivery address when receiving a payment completion prompt sent by the user terminal.
9. An assisted shopping device comprising a memory, a processor, and an assisted shopping program stored on the memory and executable on the processor, the assisted shopping program when executed by the processor implementing the steps of the assisted shopping method as claimed in any one of claims 1 to 7.
10. A storage medium having stored thereon an assisted shopping program which, when executed by a processor, implements the steps of the assisted shopping method according to any one of claims 1-7.
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| CN202011266572.6A CN112465420A (en) | 2020-11-12 | 2020-11-12 | Shopping assisting method, device, equipment and storage medium |
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| CN202011266572.6A CN112465420A (en) | 2020-11-12 | 2020-11-12 | Shopping assisting method, device, equipment and storage medium |
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