CN112258683B - Inspection method and device for business system - Google Patents

Inspection method and device for business system Download PDF

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Publication number
CN112258683B
CN112258683B CN202011123698.8A CN202011123698A CN112258683B CN 112258683 B CN112258683 B CN 112258683B CN 202011123698 A CN202011123698 A CN 202011123698A CN 112258683 B CN112258683 B CN 112258683B
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scene
boundary
inspection
alarm
abnormal
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CN112258683A (en
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任兵
王兆坤
邹永强
杨晖
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Cloud Account Technology Tianjin Co ltd
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Cloud Account Technology Tianjin Co ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C1/00Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people
    • G07C1/20Checking timed patrols, e.g. of watchman

Abstract

The invention provides a method and a device for polling a service system, wherein the method comprises the following steps: configuring the screened boundary scene; according to the configuration of the boundary scene, a specified inspection mode is adopted to inspect the boundary scene; and if the boundary scene is abnormal in routing inspection, routing inspection problem alarm is carried out. According to the invention, the problem can be found in advance when the system has stability problem, the problem is solved before the loss is caused, a large amount of good-after-work after the loss is caused is avoided, and the operation stability of the system under a key boundary scene is ensured.

Description

Inspection method and device for business system
Technical Field
The present invention relates to the field of network information, and in particular, to a method and an apparatus for polling a service system.
Background
For a software system, under the strict and complex flow of a production environment, a plurality of extreme scenes and boundary scenes exist, and the system performance under the scenes is often another important performance of the real service capability of the system; how to evaluate the real service capability of the system in real time and comprehensively observe the real service capability of the system is a basic problem of a software system.
The peak value scene or the boundary scene in the system is different from the high-frequency general scene in the system, the probability of the occurrence in the system is low, the mode of monitoring afterwards is delayed too much, and the mode is easily submerged by other monitoring information; in business applications, many peak or critical conditions, often with significant business impact, require special attention. Such as system response when a very high-authority user operates the system; the service capacity of key functions at the peak stage of system resource occupation; age of processing of large monetary orders, etc.; once the on-line problem occurs, it is very important to alarm in time afterwards; the system index under the extreme scene is normal, and the system stability under the normal scene is also ensured.
Disclosure of Invention
The invention provides a method and a device for polling a service system, which are used for solving the problems that when the stability problem of the system occurs, the problem can be found in advance, the problem is solved before the loss is caused, a large amount of good-after-work after the loss is caused is avoided, and the operation stability of the system under a key boundary scene is ensured.
In order to solve the above problems, the present invention is realized by:
in a first aspect, an embodiment of the present invention provides a method for polling a service system, including:
configuring the screened boundary scene;
according to the configuration of the boundary scene, a specified inspection mode is adopted to inspect the boundary scene;
and if the boundary scene is abnormal in routing inspection, routing inspection problem alarm is carried out.
Optionally, the performing patrol problem warning includes:
if the boundary scene is abnormal in routing inspection, starting an independent notification channel or a high-priority notification channel to give an alarm, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, the independent notification channel or the high-priority notification channel is started again to perform the alarm, and the concerned person is notified to perform the abnormal maintenance processing until the abnormal scene is processed; the specified time decreases as the number of alarms increases.
Optionally, the performing the patrol problem alarm further includes:
and creating a work order and monitoring the processing time of the work order.
Optionally, the performing the patrol problem alarm further includes:
and if the attention person does not perform abnormal maintenance processing in the appointed time or the polling problem alarm frequency reaches the threshold value, starting the independent notification channel or the high-priority notification channel again to alarm the upper stage of the attention person.
Optionally, the boundary scene includes at least one of: a system peak scene, a system boundary scene, a business boundary scene, a key function, and a sensitive operation.
Optionally, the routing inspection comprises: query class routing inspection and modification class routing inspection;
configuring the screened boundary scenes comprises:
the configuration that inquiry class was patrolled and examined adopts online data, online data include: value customer and/or key query class user data;
the configuration of the modification type inspection tour adopts a mode of constructing a virtual account and/or a virtual order.
Optionally, the inspection mode includes at least one of the following: http request polling, interface calling polling and system polling under specific conditions.
In a second aspect, an embodiment of the present invention provides an inspection device for a business system, including:
the configuration module is used for configuring the boundary scene;
the inspection module is used for inspecting the boundary scene in a specified inspection mode according to the configuration of the boundary scene;
and the alarm module is used for carrying out routing inspection problem alarm if the boundary scene is abnormal.
Optionally, the alarm module includes:
the first sub-processing module is used for starting an independent notification channel or a high-priority notification channel to give an alarm if the boundary scene is abnormal in routing inspection, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, the independent notification channel or the high-priority notification channel is started again to perform the alarm, and the concerned person is notified to perform the abnormal maintenance processing until the abnormal scene is processed; the specified time decreases as the number of alarms increases.
Optionally, the alarm module further includes:
and the second sub-processing module is used for creating the work order and monitoring the processing time of the work order.
Optionally, the alarm module further includes:
and the third sub-processing module is used for starting an independent notification channel or a high-priority notification channel again to give an alarm to the upper level of the concerned person if the concerned person does not perform abnormal maintenance processing at the specified time or the number of times of the routing inspection problem alarm reaches a threshold value.
In a third aspect, a server is provided, which includes a processor, a memory, and a program or instructions stored in the memory and executable on the processor, wherein the program or instructions, when executed by the processor, implement the steps of the patrol inspection method for the business system according to the first aspect.
In a fourth aspect, a readable storage medium is provided, on which a program or instructions are stored, which when executed by a processor implement the steps of the patrol method of a business system according to the first aspect.
In the embodiment of the invention, the response capability of the system is actively observed through automatic inspection of the boundary scene, the problem of the system is timely exposed and solved, when the stability problem of the system occurs, the problem can be found in advance, the problem is solved before the loss is caused, a large amount of good-afterward work after the loss is caused is avoided, the operation stability of the system under the key boundary scene is ensured, meanwhile, when the design of the boundary scene of the inspection is very reasonable, the system can be ensured to operate more stably under the general scene, and the inspection result can also be used as a display window of the real-time stability of the system.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:
fig. 1 is a flowchart of a polling method of a service system according to an embodiment of the present invention;
fig. 2 is an architecture diagram of an inspection device of a business system according to an embodiment of the present invention;
fig. 3 is a diagram of a server architecture according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the drawings of the embodiments of the present invention. It is to be understood that the embodiments described are only a few embodiments of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the described embodiments of the invention, are within the scope of the invention.
Unless defined otherwise, technical or scientific terms used herein shall have the ordinary meaning as understood by one of ordinary skill in the art to which this invention belongs. The use of "first," "second," and similar terms in the present application do not denote any order, quantity, or importance, but rather the terms are used to distinguish one element from another. The terms "connected" or "coupled" and the like are not restricted to physical or mechanical connections, but may include electrical connections, whether direct or indirect. "upper", "lower", "left", "right", and the like are used merely to indicate relative positional relationships, and when the absolute position of the object being described is changed, the relative positional relationships are changed accordingly.
Referring to fig. 1, an embodiment of the present invention provides a method for polling a service system, including:
step 11: configuring the screened boundary scene;
step 12: according to the configuration of the boundary scene, a specified inspection mode is adopted to inspect the boundary scene;
step 13: and if the boundary scene is abnormal in routing inspection, routing inspection problem alarm is carried out.
In the embodiment of the invention, the boundary scenes screened in the step 11 are the scenes of system peak value scenes, system boundary scenes, service boundary scenes (such as orders with huge money), key functions, sensitive operations and the like, and the scenes to be inspected are screened out and the inspection mode is designed according to each scene by performing inspection necessity analysis on the service and the influence of the system; the configuration of the boundary scene in step 12 relates to describing the data characteristics of the specific scene, the scene triggering mode and the corresponding alarm strategy when the scene is abnormal.
In the embodiment of the invention, the response capability of the system is actively observed through automatic inspection of the boundary scene, the problem of the system is timely exposed and solved, when the stability problem occurs to the system, the problem can be found in advance, the problem is solved before the loss is caused, and the operation stability of the system under the key boundary scene is ensured.
In the embodiment of the present invention, optionally, the performing the inspection problem warning includes:
if the boundary scene is abnormal in routing inspection, starting an independent notification channel or a high-priority notification channel to give an alarm, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, the independent notification channel or the high-priority notification channel is started again to perform the alarm, and the concerned person is notified to perform the abnormal maintenance processing until the abnormal scene is processed; the specified time decreases as the number of alarms increases.
The problem warning of patrolling and examining still includes:
if the boundary scene is abnormal in routing inspection, starting an independent notification channel or a high-priority notification channel to give an alarm, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times; and meanwhile, creating a work order and monitoring the processing time of the work order.
The problem warning of patrolling and examining still includes:
if the boundary scene is abnormal in routing inspection, starting an independent notification channel or a high-priority notification channel to alarm, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
and if the concerned person does not perform abnormal maintenance processing in the appointed time or the polling problem alarm times reach the threshold value, starting an independent notification channel or a high-priority notification channel again to alarm the upper level of the concerned person.
In the embodiment of the invention, the alarm mode is selected according to the priority of the routing inspection problem, the alarm file and the alarm channel (enterprise WeChat, short message and dialing telephone) are preset in the system, and when the problem occurs and the alarm is required, the alarm is automatically selected and alarmed according to the corresponding abnormity.
In this embodiment of the present invention, optionally, the boundary scenario includes at least one of the following: system peak scenes, system boundary scenes, business boundary scenes, critical functions, sensitive operations.
The system peak value scene in the embodiment of the invention is as follows: response indexes of the system at peak time; system boundary scenarios, such as: high-authority users and value customers who use large orders; service boundary scenarios, such as: orders of large sums.
In the embodiment of the present invention, optionally, the polling includes: query class routing inspection and modification class routing inspection;
configuring the screened boundary scenes comprises:
the configuration that inquiry class was patrolled and examined adopts online data, online data include: value customer and/or key query class user data;
the configuration of the modification type inspection tour adopts a mode of constructing a virtual account and/or a virtual order.
In the embodiment of the invention, a virtual account for testing is constructed for the modification polling, and the running condition of the system is checked by using the data of the virtual account, so that other accounts are not influenced, and the virtual account is isolated from real data; meanwhile, data preparation can be periodically carried out through the automatic script, so that the data preparation can be operated and used during the polling request.
In the embodiment of the present invention, optionally, the inspection mode includes at least one of the following: http request polling, interface calling polling and system polling under specific conditions.
In the embodiment of the invention, the http request routing inspection adopts a curl command; the interface call polling can use timing task simulation; the system inspection under the specific condition can define the trigger condition by user, and the scene simulation is started when the condition is met.
In the embodiment of the invention, the response capability of the system is actively observed through automatic inspection of the boundary scene, the problem of the system is timely exposed and solved, when the stability problem of the system occurs, the problem can be found in advance, the problem is solved before the loss is caused, a large amount of good-afterward work after the loss is caused is avoided, the operation stability of the system under the key boundary scene is ensured, meanwhile, when the design of the boundary scene of the inspection is very reasonable, the system can be ensured to operate more stably under the general scene, and the inspection result can also be used as a display window of the real-time stability of the system.
Referring to fig. 2, an embodiment of the present invention provides an inspection device for a service system, including:
a configuration module 21, configured to configure the boundary scene;
the inspection module 22 is used for inspecting the boundary scene in an appointed inspection mode according to the configuration of the boundary scene;
and the alarm module 23 is configured to perform routing inspection problem alarm if the boundary scene is abnormal.
In the embodiment of the invention, the screened boundary scenes in the configuration module 21 are the scenes of system peak value scenes, system boundary scenes, business boundary scenes (such as orders with huge money), key functions, sensitive operations and the like, and the scenes to be inspected are screened out and the inspection modes are designed for all the scenes by analyzing the inspection necessity of the business and the influence of the system; the configuration of the boundary scene in the patrol module 22 relates to describing the data characteristics of a specific scene, a scene triggering mode and a corresponding alarm strategy when the scene is abnormal.
In the embodiment of the invention, the response capability of the system is actively observed through automatic inspection of the boundary scene, the problem of the system is timely exposed and solved, when the stability problem occurs to the system, the problem can be found in advance, the problem is solved before the loss is caused, and the operation stability of the system under the key boundary scene is ensured.
In the embodiment of the present invention, optionally, the alarm module includes:
the first sub-processing module is used for starting an independent notification channel or a high-priority notification channel to give an alarm if the boundary scene is abnormal in routing inspection, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, the independent notification channel or the high-priority notification channel is started again to perform the alarm, and the concerned person is notified to perform the abnormal maintenance processing until the abnormal scene is processed; the specified time decreases as the number of alarms increases.
In this embodiment of the present invention, optionally, the alarm module further includes:
and the second sub-processing module is used for creating the work order and monitoring the processing time of the work order.
In this embodiment of the present invention, optionally, the alarm module further includes:
and the third sub-processing module is used for starting an independent notification channel or a high-priority notification channel again to give an alarm to the upper level of the concerned person if the concerned person does not perform abnormal maintenance processing at the specified time or the number of times of the routing inspection problem alarm reaches a threshold value.
In the embodiment of the invention, the alarm mode is selected according to the priority of the routing inspection problem, the alarm file and the alarm channel (enterprise WeChat, short message and dialing telephone) are preset in the system, and when the problem occurs and the alarm is required, the alarm is automatically selected and alarmed according to the corresponding abnormity.
In the embodiment of the invention, the response capability of the system is actively observed through automatic inspection of the boundary scene, the problem of the system is timely exposed and solved, when the stability problem of the system occurs, the problem can be found in advance, the problem is solved before the loss is caused, a large amount of good-afterward work after the loss is caused is avoided, the operation stability of the system under the key boundary scene is ensured, meanwhile, when the design of the boundary scene of the inspection is very reasonable, the system can be ensured to operate more stably under the general scene, and the inspection result can also be used as a display window of the real-time stability of the system.
Referring to fig. 3, an embodiment of the present invention further provides a server 30, which includes a processor 31, a memory 32, and a computer program stored in the memory 32 and capable of running on the processor 31, where the computer program, when executed by the processor 31, implements the processes of the foregoing polling method embodiment applied to the service system of the server, and can achieve the same technical effects, and therefore, in order to avoid repetition, details are not repeated here.
The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements each process of the embodiment of the inspection method for a business system, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention or portions thereof contributing to the prior art may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the methods according to the embodiments of the present invention.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention as defined in the appended claims.

Claims (10)

1. A method for polling a service system is characterized by comprising the following steps:
configuring the screened boundary scene; the boundary scene includes at least one of: a system peak scene, a system boundary scene, a service boundary scene, a key function and sensitive operation; the screened boundary scenes are aimed at system peak value scenes, system boundary scenes, service boundary scenes, key functions and sensitive operations, and the scenes to be inspected are screened out and inspection modes are designed aiming at all the scenes by performing inspection necessity analysis on the service and the influence of the system;
according to the configuration of the boundary scene, a specified inspection mode is adopted to inspect the boundary scene; configuring a boundary scene, which relates to describing the data characteristics of a specific scene, a scene triggering mode and a corresponding alarm strategy when the scene is abnormal;
if the boundary scene is abnormal in the routing inspection, routing inspection problem warning is carried out;
the problem warning of patrolling and examining includes:
if the boundary scene is abnormal in routing inspection, starting an independent notification channel or a high-priority notification channel to give an alarm, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, starting an independent notification channel or a high-priority notification channel again to perform the alarm, and notifying the concerned person to perform the abnormal maintenance processing until an abnormal scene is processed; the specified time decreases as the number of alarms increases.
2. The inspection method for business systems according to claim 1, wherein the performing inspection problem alarms further comprises:
and creating a work order and monitoring the processing time of the work order.
3. The inspection method for business systems according to claim 1, wherein the performing inspection problem alarms further comprises:
and if the attention person does not perform abnormal maintenance processing in the appointed time or the polling problem alarm frequency reaches the threshold value, starting the independent notification channel or the high-priority notification channel again to alarm the upper stage of the attention person.
4. The inspection method for business system according to claim 1,
the routing inspection comprises the following steps: query class routing inspection and modification class routing inspection;
configuring the screened boundary scenes comprises:
the configuration that inquiry class was patrolled and examined adopts online data, online data include: value customer and/or key query class user data;
the configuration of the modification type inspection tour adopts a mode of constructing a virtual account and/or a virtual order.
5. The inspection method for business system according to claim 1,
the inspection mode comprises at least one of the following items: http request polling, interface calling polling and system polling under specific conditions.
6. An inspection device for a business system, comprising:
the configuration module is used for configuring the screened boundary scenes; the boundary scene includes at least one of: a system peak scene, a system boundary scene, a service boundary scene, a key function and sensitive operation; the screened boundary scenes are aimed at system peak value scenes, system boundary scenes, service boundary scenes, key functions and sensitive operations, and the scenes to be inspected are screened out and inspection modes are designed aiming at all the scenes by performing inspection necessity analysis on the service and the influence of the system;
the inspection module is used for inspecting the boundary scene in a specified inspection mode according to the configuration of the boundary scene; configuring a boundary scene, which relates to describing the data characteristics of a specific scene, a scene triggering mode and a corresponding alarm strategy when the scene is abnormal;
the alarm module is used for carrying out routing inspection problem alarm if the boundary scene is abnormal in routing inspection; the alarm module comprises:
the first sub-processing module is used for starting an independent notification channel or a high-priority notification channel to give an alarm if the boundary scene is abnormal in routing inspection, notifying a concerned person to carry out abnormal maintenance processing, and recording the alarm times;
if the concerned person does not perform the abnormal maintenance processing in the appointed time, the independent notification channel or the high-priority notification channel is started again to perform the alarm, and the concerned person is notified to perform the abnormal maintenance processing until the abnormal scene is processed; the specified time decreases as the number of alarms increases.
7. The inspection device for business systems according to claim 6, wherein the alarm module further comprises:
and the second sub-processing module is used for creating the work order and monitoring the processing time of the work order.
8. The inspection device for business systems according to claim 6, wherein the alarm module further comprises:
and the third sub-processing module is used for starting an independent notification channel or a high-priority notification channel again to give an alarm to the upper level of the concerned person if the concerned person does not perform abnormal maintenance processing at the specified time or the number of times of the routing inspection problem alarm reaches a threshold value.
9. A server, characterized by comprising a processor, a memory and a program or instructions stored on the memory and executable on the processor, the program or instructions, when executed by the processor, implementing the steps of the patrol method of a business system according to claims 1-5.
10. A readable storage medium, characterized in that it stores thereon a program or instructions which, when executed by a processor, implement the steps of a patrol method of a business system according to claims 1-5.
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