CN110706117A - Business processing method, device, computer device and storage medium - Google Patents

Business processing method, device, computer device and storage medium Download PDF

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CN110706117A
CN110706117A CN201910780329.7A CN201910780329A CN110706117A CN 110706117 A CN110706117 A CN 110706117A CN 201910780329 A CN201910780329 A CN 201910780329A CN 110706117 A CN110706117 A CN 110706117A
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insurance
classification model
business object
target business
account level
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张羽
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Ping An Property and Casualty Insurance Company of China Ltd
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Abstract

一种业务处理方法包括:获取目标业务对象的账号信息;获取与所述账号信息对应的历史投保数据;调用一预设分类模型;将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级;根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准,并根据判断结果当所述目标业务对象符合投保标准时生成提示信息。本发明实施例还提供一种业务处理装置、计算机装置以及存储介质,通过机器学习对目标业务对象进行准确识别划分并提高核保结果的准确性。

Figure 201910780329

A business processing method includes: acquiring account information of a target business object; acquiring historical insurance application data corresponding to the account information; calling a preset classification model; inputting the historical insurance application data into the preset classification model, so that all The preset classification model determines the account level corresponding to the target business object according to the historical insurance application data; judges whether the target business object meets the insurance application standards of the insurance business according to the account level, and determines whether the target business A prompt message is generated when the object meets the insurance criteria. Embodiments of the present invention also provide a business processing device, a computer device, and a storage medium, which can accurately identify and divide target business objects through machine learning and improve the accuracy of underwriting results.

Figure 201910780329

Description

业务处理方法、装置、计算机装置及存储介质Business processing method, device, computer device and storage medium

技术领域technical field

本发明涉及计算机技术领域,具体涉及一种业务处理方法、业务处理装置、计算机装置及计算机可读存储介质。The present invention relates to the field of computer technologies, and in particular, to a service processing method, a service processing device, a computer device, and a computer-readable storage medium.

背景技术Background technique

随着互联网时代的到来,互联网业务发展突飞猛进,人们可以通过互联网实现越来越多的业务操作,比如:买卖商品、保险投保等。相关技术中,当用户要通过互联网进行投保时,往往需要用户在线提交相关审核材料,以供保险公司进行审核,并在审核通过后向用户提供保险相关的业务。然而,在这样的实现方案中,用户往往需要填写项目繁多的审核信息,并提供相关证明材料,而且审核周期较长,对于用户而言体验较差。With the advent of the Internet era, Internet business has developed by leaps and bounds, and people can realize more and more business operations through the Internet, such as: buying and selling commodities, insurance, etc. In related technologies, when a user wants to apply for insurance through the Internet, the user is often required to submit relevant review materials online for the insurance company to review, and provide insurance-related services to the user after the review is passed. However, in such an implementation scheme, users often need to fill in a large number of audit information for projects and provide relevant certification materials, and the audit cycle is long, which is poor for the user experience.

发明内容SUMMARY OF THE INVENTION

鉴于以上内容,有必要提出一种业务处理方法及装置、计算机装置和计算机可读存储介质,从而解决以上问题。In view of the above content, it is necessary to provide a business processing method and device, a computer device and a computer-readable storage medium, so as to solve the above problems.

本申请的第一方面提供一种业务处理方法,应用于一计算机装置中,所述业务处理方法包括:A first aspect of the present application provides a service processing method, which is applied in a computer device, and the service processing method includes:

获取目标业务对象的账号信息;Obtain the account information of the target business object;

获取与所述账号信息对应的历史投保数据;Obtain historical insurance data corresponding to the account information;

调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级;Calling a preset classification model, wherein, when the input variable of the predictive classification model is insurance data, the output variable is the account level;

将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级;Inputting the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data;

根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准;以及Judging whether the target business object meets the insurance application standards of the insurance business according to the account level; and

当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。When the target business object meets the insurance application standard, a prompt message is generated and sent to the target business object.

本申请的第二方面提供一种业务处理装置,应用于一计算机装置中,所述业务处理装置包括:A second aspect of the present application provides a service processing apparatus, which is applied in a computer apparatus, and the service processing apparatus includes:

第一获取模块,用于获取目标业务对象的账号信息;The first acquisition module is used to acquire the account information of the target business object;

第二获取模块,用于获取与所述账号信息对应的历史投保数据;a second obtaining module, configured to obtain historical insurance data corresponding to the account information;

调用模块,用于调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级;a calling module for calling a preset classification model, wherein, when the input variable of the predictive classification model is insurance data, the output variable is the account level;

输入控制模块,用于将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级;以及an input control module, configured to input the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data; and

判断与提示模块,用于根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准,当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。The judgment and prompting module is configured to judge whether the target business object meets the insurance application standard of the insurance business according to the account level, and when the target business object meets the insurance application standard, generate a prompt message and send it to the target business object.

本申请的第三方面提供一种计算机装置,所述计算机装置包括处理器,所述处理器用于执行存储器中存储的计算机程序时实现如前所述业务处理方法。A third aspect of the present application provides a computer device, the computer device includes a processor, and the processor is configured to implement the aforementioned business processing method when executing a computer program stored in a memory.

本申请的第四方面提供一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器执行时实现如前所述业务处理方法。A fourth aspect of the present application provides a computer-readable storage medium on which a computer program is stored, and when the computer program is executed by a processor, implements the aforementioned business processing method.

本发明获取所述目标业务对象的出险情况、续保情况以及保费金额等多个维度的历史投保数据,且调用统一的预设分类模型确定核保结果,有利于对目标业务对象进行准确识别划分并提高核保结果的准确性;而且,解决了审核周期长的问题,同时,整个过程无需用户提交提供材料,大大提升了用户的使用体验。The present invention obtains the historical insurance data of multiple dimensions such as the risk situation, renewal situation and premium amount of the target business object, and invokes a unified preset classification model to determine the underwriting result, which is conducive to accurately identifying and dividing the target business object And improve the accuracy of underwriting results; moreover, it solves the problem of long review cycle, and at the same time, the whole process does not require users to submit and provide materials, which greatly improves the user experience.

附图说明Description of drawings

图1是本发明实施例一提供的业务处理方法的流程图。FIG. 1 is a flowchart of a service processing method provided by Embodiment 1 of the present invention.

图2是图1所示的业务处理方法的示意图。FIG. 2 is a schematic diagram of the service processing method shown in FIG. 1 .

图3是本发明实施例二提供的业务处理装置的结构示意图。FIG. 3 is a schematic structural diagram of a service processing apparatus according to Embodiment 2 of the present invention.

图4是本发明实施例三提供的计算机装置示意图。FIG. 4 is a schematic diagram of a computer device according to Embodiment 3 of the present invention.

主要元件符号说明Description of main component symbols

计算机装置 1computer device 1

存储器 20Memory 20

处理器 30processor 30

计算机程序 40computer program 40

业务处理装置 10business processing device 10

第一获取模块 101first acquisition module 101

第二获取模块 102second acquisition module 102

调用模块 103call module 103

输入控制模块 104Input Control Module 104

判断与提示模块 105Judgment and Prompt Module 105

训练模块 106Training Module 106

如下具体实施方式将结合上述附图进一步说明本发明。The following specific embodiments will further illustrate the present invention in conjunction with the above drawings.

具体实施方式Detailed ways

为了能够更清楚地理解本发明的上述目的、特征和优点,下面结合附图和具体实施例对本发明进行详细描述。需要说明的是,在不冲突的情况下,本申请的实施例及实施例中的特征可以相互组合。In order to more clearly understand the above objects, features and advantages of the present invention, the present invention will be described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that the embodiments of the present application and the features in the embodiments may be combined with each other in the case of no conflict.

在下面的描述中阐述了很多具体细节以便于充分理解本发明,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。In the following description, many specific details are set forth in order to facilitate a full understanding of the present invention, and the described embodiments are only some, but not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

除非另有定义,本文所使用的所有的技术和科学术语与属于本发明的技术领域的技术人员通常理解的含义相同。本文中在本发明的说明书中所使用的术语只是为了描述具体的实施例的目的,不是旨在于限制本发明。Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terms used herein in the description of the present invention are for the purpose of describing specific embodiments only, and are not intended to limit the present invention.

实施例一Example 1

请参阅图1所示,是本发明第一实施例提供的业务处理方法的流程图。所述业务处理方法应用于一计算机装置中。根据不同的需求,该流程图中步骤的顺序可以改变,某些步骤可以省略。Please refer to FIG. 1 , which is a flowchart of the service processing method provided by the first embodiment of the present invention. The business processing method is applied in a computer device. According to different requirements, the order of the steps in this flowchart can be changed, and some steps can be omitted.

步骤S11,获取目标业务对象的账号信息。Step S11, acquiring account information of the target business object.

在本实施例中,所述计算机装置在判断历史投保目标业务对象是否符合某一保险业务的投保标准时(以下简称:核保)时,先获取所述目标业务对象的账号信息,所述账号信息可以包括:账号名称、身份证号、电子邮箱、手机号等能够标识所述目标业务对象身份的信息。例如,当所述目标业务对象通过手机号拨打电话坐席系统咨询保险投保问题时,所述计算机装置可获取所述目标业务对象的手机号并以所述手机号作为所述目标业务对象的所述账号信息。所述目标业务对象可以包括尚未投保保险业务的用户,也包括已经投保保险业务的用户。In this embodiment, the computer device first obtains the account information of the target business object when judging whether the historical insurance target business object meets the insurance application standard of a certain insurance business (hereinafter referred to as underwriting), and the account information It may include: account name, ID number, e-mail, mobile phone number and other information that can identify the identity of the target business object. For example, when the target business object dials the telephone agent system through the mobile phone number to inquire about insurance application issues, the computer device may obtain the mobile phone number of the target business object and use the mobile phone number as the target business object's account information. The target business objects may include users who have not applied for insurance services, and users who have applied for insurance services.

步骤S12,获取与所述账号信息对应的历史投保数据。Step S12: Obtain historical insurance application data corresponding to the account information.

所述历史投保数据为核保所需的数据,所述计算机装置从一数据源中获取所述历史投保数据。所述数据源可以是保险应用(Appliation,APP)或者保险公司的保险数据库等。例如,可以通过保险公司的保险数据库获取目标业务对象购买的保险产品对应的电子保单,并获取所述电子保单中记录的所述历史投保数据。The historical insurance application data is data required for underwriting, and the computer device acquires the historical insurance application data from a data source. The data source may be an insurance application (Appliation, APP) or an insurance database of an insurance company. For example, the electronic policy corresponding to the insurance product purchased by the target business object may be acquired through the insurance database of the insurance company, and the historical insurance application data recorded in the electronic policy may be acquired.

其中,所述历史投保数据由开发人员依据保险业务的具体类别预先进行设置。在本实施方式中,所述历史投保数据包括出险情况、续保情况以及保费金额等。在实际实现中,也可以为不同类型的目标业务对象设置不同的历史投保数据,本申请对此不作特殊限制。Wherein, the historical insurance application data is preset by the developer according to the specific category of the insurance business. In this implementation manner, the historical insurance application data includes the accident situation, the insurance renewal situation, the premium amount, and the like. In actual implementation, different historical insurance application data may also be set for different types of target business objects, which is not specifically limited in this application.

步骤S13,调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级。Step S13, calling a preset classification model, wherein when the input variable of the predictive classification model is insurance application data, the output variable is the account level.

在本实施方式中,所述计算机装置预先获取多组样本对象的样本数据,每一组样本数据包括所述样本对象的投保数据以及对应的账号等级。所述投保数据包括出险情况、续保情况以及保费金额。其中,所述账号等级可以划分为第一账号等级、第二账号等级、第三账号等级以及第四类账号等级。本实施例以第一账号等级、第二账号等级、第三账号等级以及第四类账号等级分别为钻石等级、铂金等级、黄金等级以及普通等级为例进行说明。所述样本数据可参照表1所示。In this embodiment, the computer device obtains sample data of a plurality of groups of sample objects in advance, and each group of sample data includes insurance application data of the sample objects and a corresponding account level. The insurance application data includes the insurance situation, the insurance renewal situation and the premium amount. The account level may be divided into a first account level, a second account level, a third account level and a fourth type of account level. This embodiment is described by taking the first account level, the second account level, the third account level and the fourth type of account level as diamond level, platinum level, gold level and common level as an example. The sample data can be referred to as shown in Table 1.

表1样本数据Table 1 Sample data

Figure BDA0002176381840000051
Figure BDA0002176381840000051

然后,所述计算机装置根据所述样本数据训练所述预设分类模型并将所述预设分类模型存储起来以供后续调用。其中,训练所述预设分类模型时,可使用机器学习算法,如逻辑回归(Logistic Regression,简称LR)算法、支持向量机(Support Vector Machine,简称SVM)算法以及迭代的决策树(Gradient Boosting Decision Tree,简称GBDT)算法等标准的二分类训练方法,或是一类支持向量机(One Class SVM)等单分类训练方法。Then, the computer device trains the preset classification model according to the sample data and stores the preset classification model for subsequent recall. Wherein, when training the preset classification model, machine learning algorithms, such as logistic regression (Logistic Regression, LR) algorithm, Support Vector Machine (Support Vector Machine, SVM) algorithm, and iterative decision tree (Gradient Boosting Decision) can be used. Tree, GBDT for short) algorithm and other standard two-class training methods, or one-class support vector machine (One Class SVM) and other single-class training methods.

请一并参阅图2,本实施例使用决策树算法训练所述预测分类模型,其中,决策树算法属于监督学习分类算法,得到的所述预测分类模型代表对象属性与对象值之间的一种映射关系。其中,所述预测分类模型具有N层(N为自然数,N>2,本实施例中N=4)。如图2所示,所述预测分类模型的第一层为根节点,所述预测分类模型的第二层代表以第一级历史投保数据对所述根节点进行分割得到的多个节点,所述预测分类模型的第三层代表以第二级历史投保数据对上一层节点进行分割得到的多个节点,所述预测分类模型的第四层代表以第三级历史投保数据对上一层节点进行分割得到的多个节点,所述第四层的节点即为所述预测分类模型的叶子节点,每一叶子节点代表其中一账号等级。Please refer to FIG. 2 together. In this embodiment, a decision tree algorithm is used to train the prediction classification model, wherein the decision tree algorithm belongs to a supervised learning classification algorithm, and the obtained prediction classification model represents a relationship between an object attribute and an object value. Mapping relations. The prediction classification model has N layers (N is a natural number, N>2, and N=4 in this embodiment). As shown in Figure 2, the first layer of the predictive classification model is the root node, and the second layer of the predictive classification model represents multiple nodes obtained by dividing the root node with the first-level historical insurance data, so The third layer of the prediction classification model represents a plurality of nodes obtained by dividing the upper layer nodes with the second-level historical insurance data, and the fourth layer of the prediction classification model represents the third-level historical insurance data. A plurality of nodes obtained by dividing the node, the node of the fourth layer is the leaf node of the prediction classification model, and each leaf node represents one of the account levels.

步骤S14,将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级。Step S14: Input the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data.

步骤S15,根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准。Step S15, according to the account level, it is judged whether the target business object meets the insurance application standard of the insurance business.

在本实施方式中,所述计算机装置预先存储有多个保险业务与预设账号等级之间的对应关系,每一保险业务对应至少一预设账号等级,所述对应关系用于指示符合所述保险业务的投保标准的至少一预设账号等级。因此,所述计算机装置可根据所述对应关系判断所述目标业务对象是否符合任一所述保险业务的投保标准。In this embodiment, the computer device prestores a plurality of correspondences between insurance services and preset account levels, each insurance business corresponds to at least one preset account level, and the correspondence is used to indicate that the At least one preset account level of the insurance application standard of the insurance business. Therefore, the computer device can judge whether the target business object meets the insurance application standard of any of the insurance services according to the corresponding relationship.

其中,所述保险业务可以是所述目标对象主动咨询的业务类型。例如,当所述目标对象通过电话坐席系统咨询所述保险业务时,相关人员(如:坐席)可向所述计算机装置输入包含所述保险业务在内的一查询指令。所述查询指令用于控制所述计算机根据所述账号等级以及所述对应关系查询所述目标业务对象是否符合所述保险业务的投保标准。具体地,所述计算机装置根据所述查询指令中包括的所述保险业务确定以及所述对应关系确定与所述保险业务对应的至少一预设账号等级,并判断所述账号等级是否属于所确定的至少一预设账号等级中的其中一个,当所述目标业务对象对应的账号等级属于所确定的至少一预设账号等级中的其中一个时,判断所述目标业务对象符合所述保险业务的投保标准。Wherein, the insurance business may be a business type that the target object actively consults. For example, when the target object inquires about the insurance business through a telephone agent system, a relevant person (eg, an agent) may input an inquiry command including the insurance business into the computer device. The query instruction is used to control the computer to query whether the target business object complies with the insurance application standard of the insurance business according to the account level and the corresponding relationship. Specifically, the computer device determines at least one preset account level corresponding to the insurance business according to the insurance business determination and the corresponding relationship included in the query instruction, and determines whether the account level belongs to the determined account level. one of the at least one preset account level, when the account level corresponding to the target business object belongs to one of the determined at least one preset account level, it is judged that the target business object complies with the insurance business Insurance standards.

步骤S16,当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。Step S16, when the target business object meets the insurance application standard, generate a prompt message and send it to the target business object.

进一步地,所述提示信息可以文本的格式显示于所述计算机装置,如,所述文本可以是“该客户符合贷款类协销产品的投保标准”。从而,相关人员(如:坐席)根据所述提示信息直接获知所述目标业务对象符合投保标准后,可向所述目标业务对象推送所述保险业务等。当然,所述提示信息还可以通过语音播报等其它方式经所述计算机装置输出。Further, the prompt information can be displayed on the computer device in a text format, for example, the text can be "this customer meets the insurance standards for loan-type co-sale products". Therefore, after the relevant personnel (eg, the agent) directly learns that the target business object meets the insurance application standard according to the prompt information, the insurance business and the like can be pushed to the target business object. Of course, the prompt information can also be output by the computer device in other ways such as voice broadcast.

在其它实施例中,所述保险业务还可以主动推送至所述目标业务对象。即,所述计算机装置根据所述账号等级以及所述对应关系主动搜索所述目标业务对象对应的所有保险业务(即,符合保险标准的所有保险业务)并生成所述提示信息。在这种情况下,所述计算机装置还用于根据所述账号信息(如:电子邮箱、手机号)将所述提示信息发送至所述目标业务对象。In other embodiments, the insurance service may also be actively pushed to the target service object. That is, the computer device actively searches for all insurance services corresponding to the target business object (ie, all insurance services that meet insurance standards) according to the account level and the corresponding relationship, and generates the prompt information. In this case, the computer device is further configured to send the prompt information to the target business object according to the account information (eg, e-mail, mobile phone number).

上述图1详细介绍了本发明的业务处理方法,下面结合图3和图4,对实现所述业务处理方法的软件装置的功能模块以及实现所述业务处理方法的硬件装置架构进行介绍。1 describes the service processing method of the present invention in detail, and the functional modules of the software device implementing the service processing method and the hardware device architecture implementing the service processing method are introduced below with reference to FIG. 3 and FIG. 4 .

应该了解,所述实施例仅为说明之用,在专利申请范围上并不受此结构的限制。It should be understood that the embodiments are only used for illustration, and are not limited by this structure in the scope of the patent application.

实施例二Embodiment 2

图3为本发明业务处理装置较佳实施例的结构图。FIG. 3 is a structural diagram of a preferred embodiment of a service processing apparatus according to the present invention.

在一些实施例中,所述业务处理装置10运行于计算机装置中。所述业务处理装置10可以包括多个由程序代码段所组成的功能模块。所述业务处理装置10中的各个程序段的程序代码可以存储于计算机装置的存储器中,并由所述至少一个处理器所执行,以实现业务处理功能。In some embodiments, the business processing device 10 runs on a computer device. The service processing apparatus 10 may include a plurality of functional modules composed of program code segments. The program codes of each program segment in the service processing apparatus 10 may be stored in the memory of the computer apparatus and executed by the at least one processor to realize service processing functions.

本实施例中,所述业务处理装置10根据其所执行的功能,可以被划分为多个功能模块。参阅图3所示,所述功能模块可以包括:第一获取模块101、第二获取模块102、调用模块103、输入控制模块104以及判断与提示模块105。本发明所称的模块是指一种能够被至少一个处理器所执行并且能够完成固定功能的一系列计算机程序段,其存储在存储器中。在本实施例中,关于各模块的功能将在后续的实施例中详述。In this embodiment, the service processing apparatus 10 may be divided into multiple functional modules according to the functions performed by the service processing apparatus 10 . Referring to FIG. 3 , the functional modules may include: a first acquisition module 101 , a second acquisition module 102 , a calling module 103 , an input control module 104 , and a judgment and prompt module 105 . The modules referred to in the present invention refer to a series of computer program segments that can be executed by at least one processor and can perform fixed functions, and are stored in a memory. In this embodiment, the functions of each module will be described in detail in subsequent embodiments.

所述第一获取模块101用于获取目标业务对象的账号信息。The first obtaining module 101 is configured to obtain account information of the target business object.

在本实施例中,在判断历史投保目标业务对象是否符合某一保险业务的投保标准时(以下简称:核保)时,所述第一获取模块101用于先获取所述目标业务对象的账号信息,所述账号信息可以包括:账号名称、身份证号、电子邮箱、手机号等能够标识所述目标业务对象身份的信息。例如,当所述目标业务对象通过手机号拨打电话坐席系统咨询保险投保问题时,所述第一获取模块101可获取所述目标业务对象的手机号并以所述手机号作为所述目标业务对象的所述账号信息。所述目标业务对象可以包括尚未投保保险业务的用户,也包括已经投保保险业务的用户。In this embodiment, when judging whether a historically insured target business object conforms to the insurance application standard of a certain insurance business (hereinafter referred to as: underwriting), the first obtaining module 101 is configured to first obtain the account information of the target business object , the account information may include: account name, ID number, e-mail, mobile phone number and other information that can identify the identity of the target business object. For example, when the target business object dials the telephone agent system through the mobile phone number to inquire about insurance application issues, the first obtaining module 101 may obtain the mobile phone number of the target business object and use the mobile phone number as the target business object of the account information. The target business objects may include users who have not applied for insurance services, and users who have applied for insurance services.

所述第二获取模块102用于获取与所述账号信息对应的历史投保数据。The second obtaining module 102 is configured to obtain historical insurance application data corresponding to the account information.

所述历史投保数据为核保所需的数据,所述第二获取模块102用于从一数据源中获取所述历史投保数据。所述数据源可以是保险应用(Appliation,APP)或者保险公司的保险数据库等。例如,可以通过保险公司的保险数据库获取目标业务对象购买的保险产品对应的电子保单,并获取所述电子保单中记录的所述历史投保数据。The historical insurance application data is data required for underwriting, and the second acquisition module 102 is configured to acquire the historical insurance application data from a data source. The data source may be an insurance application (Appliation, APP) or an insurance database of an insurance company. For example, the electronic policy corresponding to the insurance product purchased by the target business object may be acquired through the insurance database of the insurance company, and the historical insurance application data recorded in the electronic policy may be acquired.

其中,所述历史投保数据由开发人员依据保险业务的具体类别预先进行设置。在本实施方式中,所述历史投保数据包括出险情况、续保情况以及保费金额等。在实际实现中,也可以为不同类型的目标业务对象设置不同的历史投保数据,本申请对此不作特殊限制。Wherein, the historical insurance application data is preset by the developer according to the specific category of the insurance business. In this implementation manner, the historical insurance application data includes the accident situation, the insurance renewal situation, the premium amount, and the like. In actual implementation, different historical insurance application data may also be set for different types of target business objects, which is not specifically limited in this application.

所述调用模块103用于调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级。The calling module 103 is used for calling a preset classification model, wherein when the input variable of the predictive classification model is insurance data, the output variable is the account level.

在本实施方式中,所述功能模块还包括一训练模块106。所述训练模块106用于预先获取多组样本对象的样本数据,每一组样本数据包括所述样本对象的投保数据以及对应的账号等级。所述投保数据包括出险情况、续保情况以及保费金额。其中,所述账号等级可以划分为第一账号等级、第二账号等级、第三账号等级以及第四类账号等级。本实施例以第一账号等级、第二账号等级、第三账号等级以及第四类账号等级分别为钻石等级、铂金等级、黄金等级以及普通等级为例进行说明。所述样本数据可参照上表1所示。In this embodiment, the functional module further includes a training module 106 . The training module 106 is configured to obtain sample data of multiple groups of sample objects in advance, and each group of sample data includes insurance application data of the sample objects and corresponding account levels. The insurance application data includes the insurance situation, the insurance renewal situation and the premium amount. The account level may be divided into a first account level, a second account level, a third account level and a fourth type of account level. This embodiment is described by taking the first account level, the second account level, the third account level and the fourth type of account level as diamond level, platinum level, gold level and common level as an example. The sample data can be referred to as shown in Table 1 above.

然后,所述训练模块106根据所述样本数据训练所述预设分类模型并将所述预设分类模型存储起来以供后续调用。其中,训练所述预设分类模型时,可使用机器学习算法,如逻辑回归(Logistic Regression,简称LR)算法、支持向量机(Support Vector Machine,简称SVM)算法以及迭代的决策树(Gradient Boosting Decision Tree,简称GBDT)算法等标准的二分类训练方法,或是一类支持向量机(One Class SVM)等单分类训练方法。Then, the training module 106 trains the preset classification model according to the sample data and stores the preset classification model for subsequent calling. Wherein, when training the preset classification model, machine learning algorithms, such as logistic regression (Logistic Regression, LR) algorithm, Support Vector Machine (Support Vector Machine, SVM) algorithm, and iterative decision tree (Gradient Boosting Decision) can be used. Tree, GBDT for short) algorithm and other standard two-class training methods, or one-class support vector machine (One Class SVM) and other single-class training methods.

请一并参阅图2,本实施例使用决策树算法训练所述预测分类模型,其中,决策树算法属于监督学习分类算法,得到的所述预测分类模型代表对象属性与对象值之间的一种映射关系。其中,所述预测分类模型具有N层(N为自然数,N>2,本实施例中N=4)。如图2所示,所述预测分类模型的第一层为根节点,所述预测分类模型的第二层代表以第一级历史投保数据对所述根节点进行分割得到的多个节点,所述预测分类模型的第三层代表以第二级历史投保数据对上一层节点进行分割得到的多个节点,所述预测分类模型的第四层代表以第三级历史投保数据对上一层节点进行分割得到的多个节点,所述第四层的节点即为所述预测分类模型的叶子节点,每一叶子节点代表其中一账号等级。Please refer to FIG. 2 together. In this embodiment, a decision tree algorithm is used to train the prediction classification model, wherein the decision tree algorithm belongs to a supervised learning classification algorithm, and the obtained prediction classification model represents a relationship between an object attribute and an object value. Mapping relations. The prediction classification model has N layers (N is a natural number, N>2, and N=4 in this embodiment). As shown in Figure 2, the first layer of the predictive classification model is the root node, and the second layer of the predictive classification model represents multiple nodes obtained by dividing the root node with the first-level historical insurance data, so The third layer of the prediction classification model represents a plurality of nodes obtained by dividing the upper layer nodes with the second-level historical insurance data, and the fourth layer of the prediction classification model represents the third-level historical insurance data. A plurality of nodes obtained by dividing the node, the node of the fourth layer is the leaf node of the prediction classification model, and each leaf node represents one of the account levels.

所述输入控制模块104用于将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级。The input control module 104 is configured to input the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data.

所述判断与提示模块105用于根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准,当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。The judging and prompting module 105 is configured to judge whether the target business object meets the insurance application standard of the insurance business according to the account level, and when the target business object meets the insurance application standard, generate a prompt message and send it to the target business object.

在本实施方式中,所述计算机装置预先存储有多个保险业务与预设账号等级之间的对应关系,每一保险业务对应至少一预设账号等级,所述对应关系用于指示符合所述保险业务的投保标准的至少一预设账号等级。因此,所述判断与提示模块105可根据所述对应关系判断所述目标业务对象是否符合任一所述保险业务的投保标准。In this embodiment, the computer device prestores a plurality of correspondences between insurance services and preset account levels, each insurance business corresponds to at least one preset account level, and the correspondence is used to indicate that the At least one preset account level of the insurance application standard of the insurance business. Therefore, the judging and prompting module 105 can judge whether the target business object meets the insurance application standard of any of the insurance services according to the corresponding relationship.

其中,所述保险业务可以是所述目标对象主动咨询的业务类型。例如,当所述目标对象通过电话坐席系统咨询所述保险业务时,相关人员(如:坐席)可向所述计算机装置输入包含所述保险业务在内的一查询指令。所述查询指令用于控制所述判断与提示模块105根据所述账号等级以及所述对应关系查询所述目标业务对象是否符合所述保险业务的投保标准。具体地,所述计算机装置根据所述查询指令中包括的所述保险业务确定以及所述对应关系确定与所述保险业务对应的至少一预设账号等级,并判断所述账号等级是否属于所确定的至少一预设账号等级中的其中一个,当所述目标业务对象对应的账号等级属于所确定的至少一预设账号等级中的其中一个时,判断所述目标业务对象符合所述保险业务的投保标准。Wherein, the insurance business may be a business type that the target object actively consults. For example, when the target object inquires about the insurance business through a telephone agent system, a relevant person (eg, an agent) may input an inquiry command including the insurance business into the computer device. The query instruction is used to control the judging and prompting module 105 to query whether the target business object meets the insurance application standard of the insurance business according to the account level and the corresponding relationship. Specifically, the computer device determines at least one preset account level corresponding to the insurance business according to the insurance business determination and the corresponding relationship included in the query instruction, and determines whether the account level belongs to the determined account level. one of the at least one preset account level, when the account level corresponding to the target business object belongs to one of the determined at least one preset account level, it is judged that the target business object complies with the insurance business Insurance standards.

进一步地,所述提示信息可以文本的格式显示于所述计算机装置,如,所述文本可以是“该客户符合贷款类协销产品的投保标准”。从而,相关人员(如:坐席)根据所述提示信息直接获知所述目标业务对象符合投保标准后,可向所述目标业务对象推送所述保险业务等。当然,所述提示信息还可以通过语音播报等其它方式经所述计算机装置输出。Further, the prompt information can be displayed on the computer device in a text format, for example, the text can be "this customer meets the insurance standards for loan-type co-sale products". Therefore, after the relevant personnel (eg, the agent) directly learns that the target business object meets the insurance application standard according to the prompt information, the insurance business and the like can be pushed to the target business object. Of course, the prompt information can also be output by the computer device in other ways such as voice broadcast.

在其它实施例中,所述保险业务还可以主动推送至所述目标业务对象。即,所述判断与提示模块105根据所述账号等级以及所述对应关系主动搜索所述目标业务对象对应的所有保险业务(即,符合保险标准的所有保险业务)并生成所述提示信息。在这种情况下,所述计算机装置还用于根据所述账号信息(如:电子邮箱、手机号)将所述提示信息发送至所述目标业务对象。In other embodiments, the insurance service may also be actively pushed to the target service object. That is, the judging and prompting module 105 actively searches all insurance services corresponding to the target business object (ie, all insurance services that meet insurance standards) according to the account level and the corresponding relationship, and generates the prompt information. In this case, the computer device is further configured to send the prompt information to the target business object according to the account information (eg, e-mail, mobile phone number).

如前所述,本发明实施例中的业务处理装置,获取所述目标业务对象的出险情况、续保情况以及保费金额等多个维度的历史投保数据,且调用统一的预设分类模型确定核保结果,有利于对目标业务对象进行准确识别划分并提高核保结果的准确性;而且,解决了审核周期长的问题,同时,整个过程无需用户提交提供材料,大大提升了用户的使用体验。As mentioned above, the business processing apparatus in the embodiment of the present invention obtains the historical insurance data of multiple dimensions, such as the accident situation, insurance renewal situation, and premium amount of the target business object, and invokes a unified preset classification model to determine the core value. The guarantee result is conducive to the accurate identification and division of the target business objects and improves the accuracy of the underwriting results; moreover, it solves the problem of long review cycle, and at the same time, the whole process does not require users to submit and provide materials, which greatly improves the user experience.

实施例三Embodiment 3

图4为本发明计算机装置较佳实施例的示意图。FIG. 4 is a schematic diagram of a preferred embodiment of the computer apparatus of the present invention.

所述计算机装置1包括存储器20、处理器30以及存储在所述存储器20中并可在所述处理器30上运行的计算机程序40,例如业务处理程序。所述处理器30执行所述计算机程序40时实现上述业务处理方法实施例中的步骤,例如图1所示的步骤S11~S16。或者,所述处理器30执行所述计算机程序40时实现上述业务处理装置实施例中各模块/单元的功能,例如图3中的单元101-106。The computer device 1 comprises a memory 20, a processor 30 and a computer program 40, such as a business processing program, stored in the memory 20 and executable on the processor 30. When the processor 30 executes the computer program 40, the steps in the foregoing service processing method embodiments are implemented, for example, steps S11 to S16 shown in FIG. 1 . Alternatively, when the processor 30 executes the computer program 40, the functions of each module/unit in the above-mentioned embodiment of the service processing apparatus, such as units 101-106 in FIG. 3, are implemented.

示例性的,所述计算机程序40可以被分割成一个或多个模块/单元,所述一个或者多个模块/单元被存储在所述存储器20中,并由所述处理器30执行,以完成本发明。所述一个或多个模块/单元可以是能够完成特定功能的一系列计算机程序指令段,该指令段用于描述所述计算机程序40在所述计算机装置1中的执行过程。例如,所述计算机程序40可以被分割成图3中的第一获取模块101、第二获取模块102、调用模块103、输入控制模块104、判断与提示模块105以及训练模块106。各模块具体功能参见实施例二。Exemplarily, the computer program 40 may be divided into one or more modules/units, and the one or more modules/units are stored in the memory 20 and executed by the processor 30 to complete the this invention. The one or more modules/units may be a series of computer program instruction segments capable of performing specific functions, and the instruction segments are used to describe the execution process of the computer program 40 in the computer device 1 . For example, the computer program 40 can be divided into a first acquisition module 101 , a second acquisition module 102 , a calling module 103 , an input control module 104 , a judgment and prompt module 105 and a training module 106 in FIG. 3 . For the specific functions of each module, refer to Embodiment 2.

所述计算机装置1可以是桌上型计算机、笔记本、掌上电脑及云端服务器等计算设备。本领域技术人员可以理解,所述示意图仅仅是计算机装置1的示例,并不构成对计算机装置1的限定,可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件,例如所述计算机装置1还可以包括输入输出设备、网络接入设备、总线等。The computer device 1 may be a computing device such as a desktop computer, a notebook computer, a palmtop computer, and a cloud server. Those skilled in the art can understand that the schematic diagram is only an example of the computer device 1, and does not constitute a limitation on the computer device 1, and may include more or less components than the one shown, or combine some components, or different Components such as the computer apparatus 1 may also include input and output devices, network access devices, buses, and the like.

所称处理器30可以是中央处理单元(Central Processing Unit,CPU),还可以是其他通用处理器、数字信号处理器(Digital Signal Processor,DSP)、专用集成电路(Application Specific Integrated Circuit,ASIC)、现成可编程门阵列(Field-Programmable Gate Array,FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器30也可以是任何常规的处理器等,所述处理器30是所述计算机装置1的控制中心,利用各种接口和线路连接整个计算机装置1的各个部分。The so-called processor 30 may be a central processing unit (Central Processing Unit, CPU), and may also be other general-purpose processors, digital signal processors (Digital Signal Processors, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC), Off-the-shelf programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, and the like. The general-purpose processor can be a microprocessor or the processor 30 can also be any conventional processor, etc. The processor 30 is the control center of the computer device 1, and uses various interfaces and lines to connect the entire computer device 1. various parts.

所述存储器20可用于存储所述计算机程序40和/或模块/单元,所述处理器30通过运行或执行存储在所述存储器20内的计算机程序和/或模块/单元,以及调用存储在存储器20内的数据,实现所述计算机装置1的各种功能。所述存储器20可主要包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需的应用程序(比如声音播放功能、图像播放功能等)等;存储数据区可存储根据计算机装置1的使用所创建的数据(比如音频数据)等。此外,存储器20可以包括非易失性存储器,例如硬盘、内存、插接式硬盘,智能存储卡(Smart Media Card,SMC),安全数字(Secure Digital,SD)卡,闪存卡(FlashCard)、至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。The memory 20 may be used to store the computer program 40 and/or modules/units, and the processor 30 may call the computer programs and/or modules/units stored in the memory 20 by running or executing the computer programs and/or modules/units stored in the memory 20. 20 to realize various functions of the computer device 1 . The memory 20 may mainly include a stored program area and a stored data area, wherein the stored program area may store an operating system, an application program required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the storage data area may Data such as audio data and the like created according to the use of the computer apparatus 1 are stored. In addition, the memory 20 may include non-volatile memory such as hard disk, internal memory, plug-in hard disk, Smart Media Card (SMC), Secure Digital (SD) card, Flash Card (FlashCard), at least A magnetic disk storage device, flash memory device, or other non-volatile solid state storage device.

所述计算机装置1集成的模块/单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本发明实现上述实施例方法中的全部或部分流程,也可以通过计算机程序来指令相关的硬件来完成,所述的计算机程序可存储于一计算机可读存储介质中,该计算机程序在被处理器执行时,可实现上述各个方法实施例的步骤。其中,所述计算机程序包括计算机程序代码,所述计算机程序代码可以为源代码形式、对象代码形式、可执行文件或某些中间形式等。所述计算机可读介质可以包括:能够携带所述计算机程序代码的任何实体或装置、记录介质、U盘、移动硬盘、磁碟、光盘、计算机存储器、只读存储器(ROM,Read-Only Memory)。If the modules/units integrated in the computer device 1 are implemented in the form of software functional units and sold or used as independent products, they may be stored in a computer-readable storage medium. Based on this understanding, the present invention can implement all or part of the processes in the methods of the above embodiments, and can also be completed by instructing relevant hardware through a computer program, and the computer program can be stored in a computer-readable storage medium. When the program is executed by the processor, the steps of the foregoing method embodiments can be implemented. Wherein, the computer program includes computer program code, and the computer program code may be in the form of source code, object code, executable file or some intermediate form, and the like. The computer-readable medium may include: any entity or device capable of carrying the computer program code, a recording medium, a U disk, a removable hard disk, a magnetic disk, an optical disk, a computer memory, a read-only memory (ROM, Read-Only Memory) .

在本发明所提供的几个实施例中,应该理解到,所揭露的计算机装置和方法,可以通过其它的方式实现。例如,以上所描述的计算机装置实施例仅仅是示意性的,例如,所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式。In the several embodiments provided by the present invention, it should be understood that the disclosed computer apparatus and method may be implemented in other manners. For example, the computer apparatus embodiments described above are only illustrative. For example, the division of the units is only a logical function division, and there may be other division manners in actual implementation.

另外,在本发明各个实施例中的各功能单元可以集成在相同处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在相同单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用硬件加软件功能模块的形式实现。In addition, each functional unit in each embodiment of the present invention may be integrated in the same processing unit, or each unit may exist physically alone, or two or more units may be integrated in the same unit. The above-mentioned integrated units can be implemented in the form of hardware, or can be implemented in the form of hardware plus software function modules.

对于本领域技术人员而言,显然本发明不限于上述示范性实施例的细节,而且在不背离本发明的精神或基本特征的情况下,能够以其他的具体形式实现本发明。因此,无论从哪一点来看,均应将实施例看作是示范性的,而且是非限制性的,本发明的范围由所附权利要求而不是上述说明限定,因此旨在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本发明内。不应将权利要求中的任何附图标记视为限制所涉及的权利要求。此外,显然“包括”一词不排除其他单元或步骤,单数不排除复数。计算机装置权利要求中陈述的多个单元或计算机装置也可以由同一个单元或计算机装置通过软件或者硬件来实现。第一,第二等词语用来表示名称,而并不表示任何特定的顺序。It will be apparent to those skilled in the art that the present invention is not limited to the details of the above-described exemplary embodiments, but that the present invention may be embodied in other specific forms without departing from the spirit or essential characteristics of the invention. Therefore, the embodiments are to be regarded in all respects as illustrative and not restrictive, and the scope of the invention is to be defined by the appended claims rather than the foregoing description, which are therefore intended to fall within the scope of the claims. All changes within the meaning and range of the equivalents of , are included in the present invention. Any reference signs in the claims shall not be construed as limiting the involved claim. Furthermore, it is clear that the word "comprising" does not exclude other units or steps and the singular does not exclude the plural. A plurality of units or computer devices recited in the computer device claims can also be realized by one and the same unit or computer device by means of software or hardware. The terms first, second, etc. are used to denote names and do not denote any particular order.

最后应说明的是,以上实施例仅用以说明本发明的技术方案而非限制,尽管参照较佳实施例对本发明进行了详细说明,本领域的普通技术人员应当理解,可以对本发明的技术方案进行修改或等同替换,而不脱离本发明技术方案的精神和范围。Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention and not to limit them. Although the present invention has been described in detail with reference to the preferred embodiments, those of ordinary skill in the art should understand that the technical solutions of the present invention can be Modifications or equivalent substitutions can be made without departing from the spirit and scope of the technical solutions of the present invention.

Claims (9)

1.一种业务处理方法,应用于一计算机装置中,其特征在于,所述业务处理方法包括:1. A business processing method, applied in a computer device, wherein the business processing method comprises: 获取目标业务对象的账号信息;Obtain the account information of the target business object; 获取与所述账号信息对应的历史投保数据;Obtain historical insurance data corresponding to the account information; 调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级;Calling a preset classification model, wherein, when the input variable of the predictive classification model is insurance data, the output variable is the account level; 将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级;Inputting the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data; 根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准;以及Judging whether the target business object meets the insurance application standards of the insurance business according to the account level; and 当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。When the target business object meets the insurance application standard, a prompt message is generated and sent to the target business object. 2.如权利要求1所述的业务处理方法,其特征在于,在所述调用一预设分类模型之前,所述业务处理方法还包括:2. The business processing method according to claim 1, wherein before the invoking a preset classification model, the business processing method further comprises: 获取多组样本对象的样本数据,每一组样本数据包括所述样本对象的投保数据以及对应的账号等级,所述投保数据包括出险情况、续保情况以及保费金额;Obtain sample data of multiple groups of sample objects, each group of sample data includes the insurance application data of the sample objects and the corresponding account level, and the insurance application data includes the accident situation, the renewal situation and the premium amount; 根据所述样本数据训练所述预设分类模型;以及Train the preset classification model according to the sample data; and 存储所述预设分类模型。The preset classification model is stored. 3.如权利要求2所述的业务处理方法,其特征在于,所述预测分类模型为采用决策树算法训练得到。3 . The business processing method according to claim 2 , wherein the predictive classification model is obtained by training using a decision tree algorithm. 4 . 4.如权利要求1所述的业务处理方法,其特征在于,所述计算机装置预先存储有多个保险业务与预设账号等级之间的对应关系,每一保险业务对应至少一预设账号等级,所述对应关系用于指示符合所述保险业务的投保标准的至少一预设账号等级,所述计算机装置根据所述对应关系判断所述目标业务对象是否符合所述保险业务的投保标准。4. The business processing method according to claim 1, wherein the computer device prestores the correspondence between a plurality of insurance services and a preset account level, and each insurance business corresponds to at least one preset account level , the corresponding relationship is used to indicate at least one preset account level that meets the insurance application standard of the insurance business, and the computer device determines whether the target business object meets the insurance application standard of the insurance business according to the corresponding relationship. 5.如权利要求4所述的业务处理方法,其特征在于,所述根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准包括:5. The business processing method according to claim 4, wherein the determining whether the target business object conforms to the insurance application standard of the insurance business according to the account level comprises: 接收包括所述保险业务在内的一查询指令;receiving an inquiry instruction including the insurance business; 根据所述查询指令中包括的所述保险业务确定以及所述对应关系确定与所述保险业务对应的至少一预设账号等级;Determine at least one preset account level corresponding to the insurance service according to the insurance service determination and the corresponding relationship included in the query instruction; 判断所述账号等级是否属于所确定的至少一预设账号等级中的其中一个;determining whether the account level belongs to one of the determined at least one preset account level; 当所述目标业务对象对应的账号等级属于所确定的至少一预设账号等级中的其中一个时,判断所述目标业务对象符合所述保险业务的投保标准。When the account level corresponding to the target business object belongs to one of the determined at least one preset account level, it is determined that the target business object meets the insurance application standard of the insurance business. 6.如权利要求1所述的业务处理方法,其特征在于,当所述目标业务对象通过手机与所述计算机装置进行通信时,获取所述目标业务对象的手机号并以所述手机号作为所述账号信息。6. The business processing method according to claim 1, wherein when the target business object communicates with the computer device through a mobile phone, the mobile phone number of the target business object is obtained and the mobile phone number is used as the the account information. 7.一种业务处理装置,应用于一计算机装置中,其特征在于,所述业务处理装置包括:7. A service processing device, applied in a computer device, wherein the service processing device comprises: 第一获取模块,用于获取目标业务对象的账号信息;The first acquisition module is used to acquire the account information of the target business object; 第二获取模块,用于获取与所述账号信息对应的历史投保数据;a second obtaining module, configured to obtain historical insurance data corresponding to the account information; 调用模块,用于调用一预设分类模型,其中,当所述预测分类模型的输入变量为投保数据时,输出变量为账号等级;a calling module for calling a preset classification model, wherein, when the input variable of the predictive classification model is insurance data, the output variable is the account level; 输入控制模块,用于将所述历史投保数据输入所述预设分类模型,使所述预设分类模型根据所述历史投保数据确定所述目标业务对象对应的账号等级;以及an input control module, configured to input the historical insurance application data into the preset classification model, so that the preset classification model determines the account level corresponding to the target business object according to the historical insurance application data; and 判断与提示模块,用于根据所述账号等级判断所述目标业务对象是否符合保险业务的投保标准,当所述目标业务对象符合投保标准时,生成一提示信息发送至所述目标业务对象。The judgment and prompting module is configured to judge whether the target business object meets the insurance application standard of the insurance business according to the account level, and when the target business object meets the insurance application standard, generate a prompt message and send it to the target business object. 8.一种计算机装置,其特征在于:所述计算机装置包括处理器,所述处理器用于执行存储器中存储的计算机程序时实现如权利要求1-6中任一项所述的业务处理方法。8. A computer device, characterized in that: the computer device comprises a processor, and the processor is configured to implement the service processing method according to any one of claims 1-6 when executing the computer program stored in the memory. 9.一种计算机可读存储介质,其上存储有计算机程序,其特征在于:所述计算机程序被处理器执行时实现如权利要求1-6中任一项所述的业务处理方法。9. A computer-readable storage medium on which a computer program is stored, characterized in that: when the computer program is executed by a processor, the service processing method according to any one of claims 1-6 is implemented.
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