CN109935342A - A kind of family doctor assistant's help system and method - Google Patents

A kind of family doctor assistant's help system and method Download PDF

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Publication number
CN109935342A
CN109935342A CN201711345034.4A CN201711345034A CN109935342A CN 109935342 A CN109935342 A CN 109935342A CN 201711345034 A CN201711345034 A CN 201711345034A CN 109935342 A CN109935342 A CN 109935342A
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CN
China
Prior art keywords
user
information
receiving equipment
voice
call center
Prior art date
Application number
CN201711345034.4A
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Chinese (zh)
Inventor
于浩波
鲁楠
刘爱侠
Original Assignee
北京医联蓝卡在线科技有限公司
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Application filed by 北京医联蓝卡在线科技有限公司 filed Critical 北京医联蓝卡在线科技有限公司
Priority to CN201711345034.4A priority Critical patent/CN109935342A/en
Publication of CN109935342A publication Critical patent/CN109935342A/en

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Abstract

The present invention relates to human-computer interaction technique fields, specifically a kind of family doctor assistant's help system and method, system includes: voice transmitting-receiving equipment, semantics recognition module, voice conversion module, communication module, the first call center and the second call center, and method includes: that user to voice transmitting-receiving equipment sends user speech information;Semantics recognition module calls user speech information, and carry out semantics recognition;First call center identification voice transmitting-receiving equipment corresponds to the ID code of user, establishes corresponding relationship with current speech transceiver;The health and fitness information of the user is transferred according to the ID code that voice transmitting-receiving equipment corresponds to user in the second call center;Communication module data information, is converted into voice messaging, is sent to voice transmitting-receiving equipment;The present invention identifies patient information convenient for family doctor, checks patient health archives;It solves in the case where patient does not get in touch with family doctor in time, the problem of family doctor can not contact the patient.

Description

A kind of family doctor assistant's help system and method

Technical field

The present invention relates to human-computer interaction technique field, specifically a kind of family doctor assistant's help system and method.

Background technique

Currently, hardware vendor designs and develops out the sound-box device that can be carried out human-computer interaction, user is allowed to liberate both hands, It does not need to realize communication by mobile phone, tablet computer, telephone terminal dialing.But pass through intelligence in the prior art The communication that energy sound-box device is realized is only able to display out the fixed communication information of hardware vendor, and cannot individually show each intelligence The exclusive communication information of sound-box device can not identify the patient information after resulting in family doctor's reception communication information, and The problem of health account content of the patient can not be directly viewable, meanwhile, when the feelings for patient occur and being not in contact with upper family doctor Condition, also inconvenient family doctor relates to the patient later period.

Summary of the invention

In view of the deficiencies of the prior art, the present invention provides a kind of family doctor assistant's help system and method, solves only Show voice transmitting-receiving equipment background communication information, without show patient health archive information the problem of and in patient it is not timely In the case where getting in touch with family doctor, the problem of family doctor can not contact the patient.

Present invention technical solution used for the above purpose is:

A kind of family doctor assistant's help system, comprising:

Voice transmitting-receiving equipment, for obtaining user speech information, interim storage waits semantics recognition module to call, and receives The information that voice conversion module issues, issues the user with message;

Semantics recognition module is carried out for transferring the user speech information of voice transmitting-receiving equipment, and to user speech information Semantics recognition, and it is converted into the data format of voice transmitting-receiving equipment and the support of the first call center, wait first call center's tune With;

Voice conversion module, the data information conversion of HIS system and health account system for transferring communication module At voice messaging, it is sent to voice transmitting-receiving equipment;

Communication module, for transferring data information in HIS system and health account system, waiting voice conversion module tune With;

First call center, voice transmitting-receiving equipment corresponds to the ID code of user for identification, builds with current speech transceiver Vertical corresponding relationship, and by corresponding relationship to being sent to the second call center;

Second call center, the ID code for corresponding to user according to voice transmitting-receiving equipment are transferred from medical information database The health and fitness information of the user, the second call center parse the ID code of the correspondence user of the first call center acquisition, cure with family Raw subsystem establishes connection.

The identification voice transmitting-receiving equipment corresponds to the ID code of user and includes:

The IP address of voice transmitting-receiving equipment is grabbed by network, identifies the ID code of corresponding user;Or

By identifying the SIM card information of voice transmitting-receiving equipment, the ID code of corresponding user is identified.

The medical information data library includes at least user basic information, specifies family doctor's information, blood pressure blood oxygen, blood Sugar, body fat, electrocardiogram, pathological examination data information.

The data information of the HIS system and health account system includes the healthy shelves of medical profession data and designated user Case information.

A kind of family doctor assistant's helping method, comprising the following steps:

Step 1: user sends user speech information to voice transmitting-receiving equipment;

Step 2: semantics recognition module calls user speech information, and semantics recognition is carried out to user speech information;

Step 3: the first call center identification voice transmitting-receiving equipment corresponds to the ID code of user, builds with current speech transceiver Vertical corresponding relationship, and by corresponding relationship to being sent to the second call center;

Step 4: being adjusted from medical information database according to the ID code that voice transmitting-receiving equipment corresponds to user the second call center Take the health and fitness information of the user;

Step 5: communication module transfers data information in HIS system and health account system, is sent to voice conversion module, Data information is converted into voice messaging, is sent to voice transmitting-receiving equipment;

Step 6: voice transmitting-receiving equipment issues the user with message.

The invention has the following beneficial effects and advantage:

1. the present invention, which solves, only shows voice transmitting-receiving equipment background communication information, without showing patient health archives letter The problem of breath;

2. the present invention identifies patient information convenient for family doctor, patient health archives are checked;

3. the present invention is solved in the case where patient does not get in touch with family doctor in time, family doctor can not contact this The problem of patient.

Detailed description of the invention

Fig. 1 is system construction drawing of the invention;

Fig. 2 is flow chart of the method for the present invention.

Specific embodiment

The present invention is described in further detail with reference to the accompanying drawings and embodiments.

As shown in Figure 1, being system construction drawing of the invention.

Voice transmitting-receiving equipment, for obtaining user speech information, interim storage waits semantics recognition module to call, and receives The information that voice conversion module issues, issues the user with message;

Semantics recognition module is carried out for transferring the user speech information of voice transmitting-receiving equipment, and to user speech information Semantics recognition, and it is converted into the data format of voice transmitting-receiving equipment and the support of the first call center, wait first call center's tune With;

Voice conversion module, the data information conversion of HIS system and health account system for transferring communication module At voice messaging, it is sent to voice transmitting-receiving equipment;

Communication module, for transferring data information in HIS system and health account system, waiting voice conversion module tune With;

First call center, voice transmitting-receiving equipment corresponds to the ID code of user for identification, builds with current speech transceiver Vertical corresponding relationship, and by corresponding relationship to being sent to the second call center;

Second call center, the ID code for corresponding to user according to voice transmitting-receiving equipment are transferred from medical information database The health and fitness information of the user, the second call center parse the ID code of the correspondence user of the first call center acquisition, cure with family Raw subsystem establishes connection.

As shown in Fig. 2, flow chart of the method for the present invention.

Step 1, which is designated user, sends user speech information to voice transmitting-receiving equipment;

Step 2 is the user speech information that semantics recognition module calls voice transmitting-receiving equipment obtains, and to the user of acquisition Voice messaging carries out semantics recognition, is converted into meeting the data format of voice transmitting-receiving equipment and the first call center, is sent to the One call center;

Step 3 is that the first call center is identified by specified speech transceiver SIM card information or IP address to application Establish corresponding relationship after the ID code at family with specified voice transmitting-receiving equipment, and by corresponding relationship to being sent to the second call center;

Step 4 is that the second call center is adjusted from medical information database according to the ID code that voice transmitting-receiving equipment corresponds to user The health and fitness information of the user is taken, and waits and being contacted with the foundation of specified family doctor's subsystem;

Step 5 is that communication module transfers data information in HIS system and health account system, is sent to voice modulus of conversion Data information is converted into voice messaging by block, is sent to voice transmitting-receiving equipment;

Step 6 is that voice transmitting-receiving equipment issues the user with message, and user is waited to continue human-computer interaction.

Claims (5)

1. a kind of family doctor assistant's help system, it is characterised in that: include:
Voice transmitting-receiving equipment, for obtaining user speech information, interim storage waits semantics recognition module to call, and receives voice The information that conversion module issues, issues the user with message;
Semantics recognition module for transferring the user speech information of voice transmitting-receiving equipment, and carries out user speech information semantic Identification, and it is converted into the data format of voice transmitting-receiving equipment and the support of the first call center, wait the first call center to call;
The data information of voice conversion module, HIS system and health account system for transferring communication module converts Chinese idiom Message breath, is sent to voice transmitting-receiving equipment;
Communication module, for transferring data information in HIS system and health account system, waiting voice conversion module is called;
First call center, voice transmitting-receiving equipment corresponds to the ID code of user for identification, with the foundation pair of current speech transceiver It should be related to, and by corresponding relationship to being sent to the second call center;
Second call center, the ID code for corresponding to user according to voice transmitting-receiving equipment transfer the use from medical information database The health and fitness information at family, the second call center parse the ID code of the correspondence user of the first call center acquisition, with family doctor's System establishes connection.
2. family doctor assistant's help system according to claim 1, it is characterised in that: the identification voice transmitting-receiving equipment The ID code of corresponding user includes:
The IP address of voice transmitting-receiving equipment is grabbed by network, identifies the ID code of corresponding user;Or
By identifying the SIM card information of voice transmitting-receiving equipment, the ID code of corresponding user is identified.
3. family doctor assistant's help system according to claim 1, it is characterised in that: the medical information data library is extremely Less include user basic information, specifies family doctor's information, blood pressure blood oxygen, blood glucose, body fat, electrocardiogram, pathological examination data Information.
4. family doctor assistant's help system according to claim 1, it is characterised in that: the HIS system and healthy shelves The data information of case system includes medical profession data and the health account information of designated user.
5. any one of according to claim 1~4 family doctor assistant's helping method of the system, it is characterised in that: including with Lower step:
Step 1: user sends user speech information to voice transmitting-receiving equipment;
Step 2: semantics recognition module calls user speech information, and semantics recognition is carried out to user speech information;
Step 3: the first call center identification voice transmitting-receiving equipment corresponds to the ID code of user, with the foundation pair of current speech transceiver It should be related to, and by corresponding relationship to being sent to the second call center;
Step 4: the second call center this being transferred from medical information database according to the ID code that voice transmitting-receiving equipment corresponds to user The health and fitness information of user;
Step 5: communication module transfers data information in HIS system and health account system, is sent to voice conversion module, will count It is believed that breath is converted into voice messaging, it is sent to voice transmitting-receiving equipment;
Step 6: voice transmitting-receiving equipment issues the user with message.
CN201711345034.4A 2017-12-15 2017-12-15 A kind of family doctor assistant's help system and method CN109935342A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201711345034.4A CN109935342A (en) 2017-12-15 2017-12-15 A kind of family doctor assistant's help system and method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
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Publications (1)

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CN109935342A true CN109935342A (en) 2019-06-25

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Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102063665A (en) * 2011-01-05 2011-05-18 上海华美络信息技术有限公司 Rapid emergency dispatching system
CN102122313A (en) * 2010-01-11 2011-07-13 王晶 System and method for querying health archive by using communication number
CN102525436A (en) * 2012-03-07 2012-07-04 希盟(中国)科技有限公司 Miniature intelligent health monitoring system worn on forehead and monitoring method thereof
CN103532997A (en) * 2012-07-04 2014-01-22 华为技术有限公司 Health service providing method, call centre and system
CN105323392A (en) * 2014-06-11 2016-02-10 中兴通讯股份有限公司 Method and apparatus for quickly entering IVR menu
CN105426675A (en) * 2015-11-13 2016-03-23 江苏大学 Full-automatic hospital telephone follow-up method and telephone device thereof
CN106202301A (en) * 2016-07-01 2016-12-07 武汉泰迪智慧科技有限公司 A kind of intelligent response system based on degree of depth study

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102122313A (en) * 2010-01-11 2011-07-13 王晶 System and method for querying health archive by using communication number
CN102063665A (en) * 2011-01-05 2011-05-18 上海华美络信息技术有限公司 Rapid emergency dispatching system
CN102525436A (en) * 2012-03-07 2012-07-04 希盟(中国)科技有限公司 Miniature intelligent health monitoring system worn on forehead and monitoring method thereof
CN103532997A (en) * 2012-07-04 2014-01-22 华为技术有限公司 Health service providing method, call centre and system
CN105323392A (en) * 2014-06-11 2016-02-10 中兴通讯股份有限公司 Method and apparatus for quickly entering IVR menu
CN105426675A (en) * 2015-11-13 2016-03-23 江苏大学 Full-automatic hospital telephone follow-up method and telephone device thereof
CN106202301A (en) * 2016-07-01 2016-12-07 武汉泰迪智慧科技有限公司 A kind of intelligent response system based on degree of depth study

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